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utts

Tools

B

.com

JHM Butt & Co Ltd

T:

 

01302 710868

  

F:

 

01302 719481

E: 

info@

butts

equipment.com

 www.

 

butts

equipment.com

W:

TROUBLESHOOTING GUIDE

Repair procedure must be performed in a dirt-free environment by qualified personnel who are familiar 

with this equipment. 

CAUTION:

 To prevent personal injury, all inspection, maintenance, and repair procedures must be 

performed when the jack is free of a load (not in use). 

PROBLEM

CAUSE

SOLUTION

Jack Doesn’t Lift

1. Release valve is open

2. Low/no hydraulic fluid in 

reservoir

3. Air-locked system

4. Load is above capacity of jack

5. Delivery valve and/or bypass 

valve Not working correctly

6. Packing worn out or defective

1. Verify the release valve is closed by 

position of handle. Releasing valve may 

need cleaning.

2. Fill with approved hydraulic fluid and 

bleed system.

3. Bleed system.

4. 

Use correct equipment.

5. 

Clean to remove dirt or foreign matter. 

Replace hydraulic fluid. 

6. 

Replace packing

Jack only lifts partially

1. Too much/not enough hydraulic 

fluid

1.Check hydraulic fluid level. 

Jack advance slowly

1. Pump not working correctly
2. Leaking Seals

1. Rework pump 

2. Replace seals

Jack lifts load, But 

doesn’t hold  

1. Cylinder packing is leaking 

2. Valve not working correctly 

(suction, Delivery, release, or 

bypass)  

3. Air Locked System

1. Replace packing 

2. Inspect valves. Replace if necessary

3. Bleed system

Jack leaks hydraulic fluid 1. Worn or damaged seals

1.Replace seals

Jack will not retract

1. Release valve is closed

1. Open the release valve by pulling on 

and turning the handle clockwise. May 

be necessary to clean release valve. 

Jack retracts slowly 

1. Cylinder damaged internally

2. Return springs(s) is damaged

3. Link section is binding

1. Send jack to authorized service center

2. Replace return spring(s) 

3.Lubricate link sections. 

©JHM BUTT & CO LTD 2013

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