22
To begin troubleshooting, first disconnect power.
For an Er2 code, check that a ball is not stuck
among the 3 wheels (commonly occurs after
moving the head height down). If so, simply
remove those balls by hand and resume normal
operations.
For an Er1 code, remove the head by disconnect-
ing the Head Cable, loosening the large Black
Knob on the rear of the Ball Tube, and pulling up
on the head. Then tilt the entire net system for-
ward to expose the access slot on the Base Bottom,
(see Photo 10). Take a long rod-like tool (screwdriver, dowel, etc.) that is about 30cm (12 inches) long,
insert it into the access slot, and push balls out the top of the lower Ball Tube.
Once clear of balls, with the help of a flashlight, inspect inside the ball channel and clear out any foreign
objects or dirt. With the ball channel empty, test ball feed to see if the ball stirring mechanism rotates
when Ball/Min is turned up. Without any balls in the machine, the ball stirring mechanism should rotate
approximately 11-12 times before it stops automatically. If so, place balls back in machine and resume
normal operations. If not, it is indicative of problems with the Ball Feed Motor and/or the Ball Feed
Mechanism and you should contact your an AMICUS Service Center for further assistance.
Other Maintenance
After a lot of use, the White Strip found on the inside upper surface of the Deflector Plate can wear
out and the machine becomes inaccurate. In such a case, without removing the Deflector plate, clean
the White Strip with isopropyl alcohol to remove all dirt. After long use, the White Strip can develop an
indentation where the balls repeatedly strike it. Once this indentation appears, it is time to replace the
White Strip (ball trajectory will become less consistent). Contact your AMICUS Service Center for a
replacement White Strip and replacement instructions.
The rest of the machine needs no maintenance. However, you can remove dirt and dust from the sur-
face of the robot with a moist cloth and a mild, water-based cleaner as necessary.
5. Troubleshooting
PROBLEMS
SOLUTIONS
1.
Head or Support Legs
point towards net.
A.
Loosen the large Black Knob on the rear of the Ball Tube, then
rotate head 180° so head points away from net. Grasp Support
Legs and rotate them away from net (p. 4).
2.
The robot does not
function. No lights, no
sound, no movement.
A.
Control Panel Cable loose. Check connection.
B.
Plug Power Supply into power outlet and connect other end to
power jack on the Base (see Photo 6A, p. 6).
C.
Is green LED on Power Supply lit? If not, check outlet for power.
If power is present, replace Power Supply.
Photo 10
