| X Jack Guidelines
Page 4
1.
Our Warranty
We warrant to you that the Kingsley product is free from defects in workmanship and materials for the
warranty period.
2.
Fitting and use
Please ensure you:
a. fit the Kingsley product in accordance with the product information and all relevant vehicle safety and
compliance laws
b. use the Kingsley product for the purpose for which it was originally designed and in accordance with
the product information and all relevant vehicle safety and compliance laws
3.
Exclusions
Our warranty doesn’t cover:
a. normal wear and tear
b. wear from the use of synthetic or wire ropes.
c. surface finish from use
d. fitting the Kingsley product other than in accordance with the product information and any relevant
vehicle safety and compliance laws, including incorrect fitting
e. using the Kingsley product other than for the purpose for which it was originally designed or other
than in accordance with the product information and any relevant vehicle safety and compliance
laws, including unusual, improper or negligent use or misuse or overloading
f. misuse or neglect of the Kingsley product, including improper repair or maintenance or failing to repair
or maintain
g. alteration, abuse, acts of nature, terrorism, vandalism, collision, road hazards or adverse conditions
h. removal or re-installation of the winch
4.
Making a claim
Please immediately contact us as soon as you become aware of a possible defect in the Kingsley product.
We’ll arrange for you to either attend a Kingsley outlet (at your cost) for a Kingsley representative to inspect
the Kingsley product (as fitted to your vehicle) or for you to return the Kingsley product to us. We’ll also
request you to provide the purchase receipt and complete a warranty claim form. In order to ensure our
warranty is not voided, please keep the purchase receipt as proof of purchase and don’t remove the fitted
Kingsley product from your vehicle before contacting us. Note: Non-transferable warranty. The original
purchaser can only claim warranty. If your claim’s in order, we’ll notify you and (at our sole discretion) either
repair or replace the defective workmanship or materials (at our cost) or refund to you the purchase price you
paid for the defective Kingsley product. If further information or investigation is required or if the claim does
not meet the requirements under our warranty, we’ll let you know.
5.
Australian Consumer Law
The Kingsley product comes with guarantees that can’t be excluded under the Australian Customer
Law. You’re entitled to a replacement or refund if there’s a major failure and compensation for any other
reasonably foreseeable loss or damage. You’re also entitled to have the Kingsley product repaired or
replaced if it fails to be of acceptable quality and the failure doesn’t amount to a major failure.
6.
Other consumer rights
The benefits to you under our warranty are in addition to any other rights and remedies you are entitled to
under relevant consumer laws. Our warranty replaces any other warranty given by Kingsley or it’s supplier in
respect of the Kingsley product.
7.
Terms
The following terms have the following meanings:
Kingsley Products - Warranty Policy
Term
Meaning
Product
information
information about the Kingsley product which may be contained in any of the documentation provided with
the Kingsley product, including safety instructions, installation instructions, operating instructions, owner’s manual,
service manual, labels and packaging
Purchase date
the date you purchased the Kingsley product from a Kingsley outlet, as specified in the purchase receipt
Kingsley outlet
an outlet authorised by Kingsley to sell Kingsley products
Kingsley products
products or components which Kingsley manufacturers or sells through Kingsley outlets
Warranty period
commences on and from the purchase date and ends as follows:
Exhaust X Jack - 12 months warranty
We/Us
Kingsley Enterprises Pty Ltd (ABN 23 001 592 749)
A: 6A Brooks Road, Ingleburn NSW 2565
P: 1800 654 767
W: www.kingsleyenterprises.com.au
You
the purchaser of the Kingsley product from a Kingsley outlet
