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Troubleshooting
Problem
Possible Reasons
What To Do
The LED indicator does not glow.
Power Adaptor is not connected
or low power is disabled.
Check if the AC adaptor is plugged
into the power socket and STB is
in low power standby mode. Low
power setting can be modified
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No picture or sound.
No signal or weak signal.
Changes in the settings have not
taken effect.
The set top box was unplugged
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mode.
Make sure that the box is in
standby mode before unplugging
it from the mains.
The remote control is not working.
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range is clear.
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ones.
File Extensions Supported by the Media Browse
Media
Extension
Picture
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Video
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Audio
mp3
Subtitle
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