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For any help concerning set up and use of your TV please call the
Customer Helpline: 0871 2000 463
Note:
Supplier may change TV software and on screen
graphics without warning
Frequently Asked Questions
Game
Consoles
I have connected
my PS3 to the TV
via HDMI, but I am
not receiving any
pictures or sound on
my TV
1)
Ensure the TVs source is on HDMI
2)
Check your settings on your PS3 are as per the PS3 instruction manual
Game
Consoles
I have connected
my Xbox 360 to the
TV via Component
Cables (Red, Green
& Blue) but I am not
receiving any sound
Component cables only provide HD Pictures. For the sound you will need
to connect the Red & White audio cables on the Xbox to the Red & White
phono inputs on the rear of the TV. Please refer to the ‘Connections’
pages.
USB
Mode
I have inserted a
USB Memory Key,
but the TV does not
recognise it
Ensure the USB Memory Key is formatted to type FAT32.
USB
Mode
Using a USB
portable hard drive
If you wish to use a portable hard drive larger than 32GB, please note
that it must be formatted to the FAT32 fi le system in order to operate on
this TV. Windows XP/Vista computers are only capable of formatting up
to 32GB, therefore, you will need a software programme/utility to format
larger hard drives. Please refer to the web site for more information.
System
Lock
I have changed the
password on the
television and now
forgotten it
There is a master password of 4711, to gain access to the TV menu and
reset the normal password
3D mode
The picture is not
displaying
correctly
Press the 3D button to toggle through the different 3D picture formats.
3D mode
I have downloaded
a 3D movie but it will
not play via USB
3D mode is not supported via USB.
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