FAQ and Tips
Product manual 2CKA001473B8724
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FAQ and Tips
Automatic overload detection:
The device has an automatic overload detection function. This function switches off the
loudspeaker output at overload.
– To reset the automatic overload detection, switch the device ON, OFF and then ON again.
– If necessary, reduce the volume.
Interrupted streaming (interrupted transmissions)
The frequent occurrence of interrupted transmissions may have several reasons.
Wi-Fi strength (minimum reception field strength):
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The Wi-Fi strength is displayed in the "INFO" menu on the device: see chapter 9.4.20 “Menu
"Info"“ on page 50. The Wi-Fi strength should amount to at least > -75 dBm.
– Field strengths under -75 dBm do not permit a fault-free rendering of Internet radio
stations.
URL of the Internet radio station / volume of data streams:
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If the setting of the data stream volume is too high, the cache may deplete. Various URLs
with different data transmission rates are available in the Internet radio stations.
– In case of frequent interrupted transmissions, you can select a URL with a low data
transmission rate.
– Select the current URL of the desired radio station with a data stream of a maximum of
128 kbps.
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Outdated URLs also frequently result in interrupted transmissions.
Network data load too high.
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If the bandwidth of the Wi-Fi router or access point no longer (or only occasionally) suffices
the selected data stream, audio rendering faults can occur. The reasons for this problem
usually lies with other devices connected to the network, such as a gaming console, laptop,
PC, TV, etc.
– Reduce the number of connected devices or applications that use the network.
Internet bandwidth (occasionally) too low.
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If the available bandwidth in your own network is too high, the data transmission from the
Internet may also cause a bottleneck, leading to interrupted transmissions. Typical causes
may include file downloads, games with an Internet connection or audio/video streaming to
other Internet-compatible devices.
– Reduce the number of connected devices or applications that use the Internet.
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A further reason may be an LTE Internet connection. This connection, for example, switches
back to a UMTS connection with a low data bandwidth when the data volume has been
used up.
Interaction of various systems.