25
REPLACEMENT PARTS
Note: Use only original replacement parts. This
will protect your warranty coverage for parts
replaced under warranty.
Contact authorized dealers of this product. If they
can’t supply original replacement part(s), call
Burntech Fireplace Solutions
at
(818) 564-4253
.
When calling, have ready:
• your name
• your address
• model and serial numbers of your appliance
• how appliance was malfunctioning
• purchase date
Usually, we will ask you to return the part to the
factory.
SERVICE HINTS
When Gas Pressure Is Too Low
• pilot will not stay lit
• burners will have delayed ignition
• appliance will not produce specified heat
• propane/LP gas supply may be low
You may feel your gas pressure is too low. If so,
contact your local propane/LP or natural gas
supplier.
TECHNICAL SERVICE
You may have further questions about installation,
operation or troubleshooting. If so, contact
Burntech Fireplace Solutions
at
(818) 564-4253
.
When calling please have your model and serial
numbers of your appliance ready.
You can also visit our web site at
www.burntech.com
.
Summary of Contents for BOFP-48NG
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