Plus-X 300 Installation and Operation Manual Rev C
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two means: 1) placing the ARC Plus in maintenance mode using the ARC Plus front panel
menus; and 2) placing the Plus-X 300 in maintenance mode using the Plus-X front panel MAINT
button.
When the ARC Plus is in maintenance mode, it will not issue commands or macros to any ARC
Plus channels, including Plus-X 300 channels. It is still possible to issue test commands via the
Plus-X 300 diagnostics page (see page 6).
When the Plus-X 300 is in maintenance mode, the ARC Plus can issue commands and macros
to other channels, but Plus-X 300 commands are disabled.
Maintenance mode must be toggled from the respective front panels. For safety reasons, it
cannot be enabled or disabled by any remote means.
Diagnostics
The Plus-X 300 has a diagnostics page built in to the configuration web pages. This allows
administrators to verify raw input voltage readings against real-world measurements and to test
relay behavior; it is not intended for routine monitoring and control of equipment.
To access the diagnostics page, open a web browser and enter the IP address of the Plus-X
300. After logging in, use the links at the top of the screen to navigate to the Diagnostics page.
Getting Help
For technical support, please email [email protected] or call our direct technical support line at
978-486-3711. We will be glad to assist you. The technical support office is open Monday
–
Friday, 9AM to 5PM Eastern time.
Warranty
Burk Technology, Inc. warrants the Plus-X 600 to be free of defects in materials and
workmanship for a period of 24 months from the date of purchase. Equipment will be repaired or
replaced at the option of Burk Technology and returned freight prepaid to the customer.
Damage due to abuse or improper operation or installation of the equipment or caused by fire or
flood or harsh environment is not to be covered by this warranty. Damage in shipping is not the
responsibility of Burk Technology. A return authorization must be obtained before returning any
equipment. Materials returned under this warranty must be shipped freight prepaid and insured
in the original shipping carton or suitable substitute to Burk Technology, Inc., 7 Beaver Brook
Road, Littleton, MA 01460. Repairs not covered under this warranty will be made at prevailing
shop rates established by Burk Technology.
THE WARRANTY SET FORTH ABOVE IS IN LIEU OF ALL OTHER WARRANTIES, EXPRESS
OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE WARRANTIES OF
MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. BURK TECHNOLOGY,
INC. SHALL NOT BE LIABLE TO ANY PARTY FOR ANY INCIDENTAL, SPECIAL, INDIRECT
OR CONSEQUENTIAL DAMAGES ARISING FROM THE USE OF THIS EQUIPMENT.
