Bull NovaScale Blade B260+, Installation And User Manual

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Chapter 6. Solving problems
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Chapter 6. Solving problems
This chapter provides basic information about the diagnostic tools that are available to help
you solve some common problems that might occur while you are setting up the blade
server.
If you install the blade server in the Blade Chassis and the blade server does not start,
perform the following actions:
•
Make sure that the Blade Chassis is correctly connected to a power source.
•
Reseat the blade server in the Blade Chassis (see Installing the blade server in a Blade
Chassis on page 35 ).
•
If the power-on LED is flashing slowly, turn on the blade server (see Turning on the
blade server on page 9 ).
•
If you have just added a new optional device or component, make sure that it is
correctly installed and compatible with the blade server and its components. If the
device or component is not compatible, remove it from the blade server, reinstall the
blade server in the Blade Chassis, and then restart the blade server.
If the blade server does not start after you have performed the preceding actions, see the
Problem Determination and Service Guide for your blade server on the Resource DVD .
6.1 Diagnostic tools overview
The following tools are available to help you diagnose and solve hardware-related
problems:
•
POST beep codes
The power-on self-test beep codes can indicate the detection of a problem.
−
One beep indicates successful completion of POST
−
Repeating long beeps indicate a memory error. Make sure that all DIMMs are
correctly installed.
−
Additional beep codes are listed in “Diagnostics” in the Problem Determination
and Service Guide for your blade server.
•
POST error codes
The POST error codes indicate the detection of a problem. See the
Problem
Determination and Service Guide for more information.
•
Troubleshooting tables
Use the troubleshooting tables to find solutions to problems that have identifiable
symptoms. These tables are in the
Problem Determination and Service Guide for your
blade server.
•
Diagnostic programs and error messages
Real Time Diagnostics tests the major components of the Blade Chassis, including the
management modules, I/O modules, removable-media drives, and the blade servers,
while the operating system is running. See the
Problem Determination and Service
Guide for more information.