background image

40

Error Code 

Description 

 

 

 

 

     Alert Sound

E00   

MPU error: Main MPU is not responding. 

 

 

A

E01   

Error on DRAM DATA LIN   

 

 

 

A

E02   

Error on DRAM ADDRESS LINE 

 

 

 

A

E03   

Error on RTC CHIP 

 

 

 

 

A

E04   

Failed to load kernel (FLASH error)   

 

 

A

E10   

UPS AC LINE FAIL Error   

 

 

 

B

E11   

FAN Error: Fan rotation speed is low or fan is stopped.  

B

E12   

Cooling Error: Cooling by fan cannot catch up. 

 

B

E13   

Error has occurred on RAID Array x.  

 

 

B

E14   

Cannot mount RAID Array x. 

 

 

 

B

E15   

Not Used  

 

 

 

 

E16   

Cannot fi nd HDDx. 

 

 

 

 

B

E17   

Cannot communicate with RTC chip (IC12).   

 

A

E18   

Cannot communicate with SATA chip (IC1).   

 

A

E19   

Cannot communicate with SATA chip 2 (IC2)   

 

A

E20   

Cannot communicate with USB chip (IC5) 

 

 

A

E21   

Cannot communicate with Ethernet chip (IC13) 

 

A

E22   

Cannot mount HDDx 

 

 

 

 

B

E23   

HDDx faulty (HDDx is excluded from raid because of errors) 

B

 

DIAG LCD Codes:

Troubleshooting

 

Summary of Contents for TeraStation iSCSI TS-ITGL/R5

Page 1: ...User Manual TeraStation iSCSI TS ITGL R5 www buffalotech com v1 0 TS ITGL R5...

Page 2: ...her con gurations are usable Because we re constantly updating our product the images and text in this manual may vary slightly from the images and text displayed by your TeraStation These changes are...

Page 3: ...raStation Layout 4 Installation 7 Con guration GUI 15 Login 16 IP Address 20 RAID Settings 22 UPS 27 Alerts 29 Troubleshooting 39 Replacing a Hard Drive 41 Technical Speci cations 46 Technical Support...

Page 4: ...4 Layout Power Switch Door Lock Turn counter clockwise to release Door opens for access to hard drives Display Mode Switch...

Page 5: ...5 Hard Drives Squeeze tabs to release Layout Init Button returns settings to factory defaults...

Page 6: ...6 USB in Layout Power Cable to outlet or surge protector UPS Ethernet to Router Switch or Hub...

Page 7: ...option When the Run dialog opens type d TSnavi exe where d is the drive letter of your CD ROM drive Press OK to continue Begin by connecting your TeraStation s power and Ethernet cables The Ethernet c...

Page 8: ...lation button to begin Easy Setup will step you through physically connecting your TeraStation It will then install software Advanced Setup skips the connection tutorial and goes directly to installin...

Page 9: ...window it will be highlighted in the drop down list If you have multiple units to set up select the correct TeraStation from the list Select First Setup for the initial installation To install the sof...

Page 10: ...nstalled you ll need to install the iSCSI connection tool Click Next then continue to click Next stepping through the menues until the iSCSI connection tool is installed Click Yes to launch the iSCSI...

Page 11: ...11 Click Register the iSCSI Hard Disk and then OK Check Resume connection at start up Click Connect Installation...

Page 12: ...automatically you may launch it manually From the Setup menu at the top of the window choose Launch Disk Management Your ISCSI TeraStation now appears as a hard drive in Disk Management but it s not u...

Page 13: ...13 The New Volume Wizard will open Click Next Choose your desired volume type Click Next Add all dynamic disks that will be included in the volume to the Selected column Installation...

Page 14: ...14 Installation Choose your desired drive letter Click Next Choose your desired format and volume label Click Next Your new volume is installed and ready to use...

Page 15: ...where most of the TeraStation s settings can be changed To access it type the IP address of your TeraStation into the URL bar of a browser running on a computer connected to the same network as the Te...

Page 16: ...gin prompt will appear Enter admin for the user name Until you change it the password for the admin account will be password Press the OK button when nished User name admin Password password Advanced...

Page 17: ...n the buttons at the left of the screen Here at Home you can see basic information about your TeraStation s current con guration You may close this screen by clicking Logout at the bottom left or just...

Page 18: ...ttings with those in your computer press Use Local Time To have your system time automatically set by an NTP server enable NTP Server and enter an IP Address for the NTP server e g 192 43 244 18 or us...

Page 19: ...19 By default the admin password is password Change it to something more secure here Admin Password Con guration GUI...

Page 20: ...default to 192 168 11 150 The TeraStation s IP Address Subnet Mask Default Gateway Address and DNS Server address may all be entered manually under IP Address Properties Ethernet Frame Size may also b...

Page 21: ...21 Disk Management Drive Properties This page shows the current properties of your hard drives and RAID Arrays To change these settings click on RAID Setup at left Con guration GUI...

Page 22: ...es excellent redundancy If a hard drive fails the mirror continues to supply data so you may work on normally You may replace the damaged or defective drive at any time and normal RAID 1 mirroring wil...

Page 23: ...on to run a RAID Scan immediately You may also disable RAID Array Error Detection Response from this page Normally this is set to automatically shut down the RAID array when an error is detected Thoug...

Page 24: ...24 Disk Management Disk Erase Disk Erase removes all data from the selected disk This may take several hours to complete It cannot be undone Con guration GUI...

Page 25: ...25 Volume Settings Here you can enable or disable volumes shares and folders Con guration GUI...

Page 26: ...disk events by email To set this up enable Mail Noti cation and enter the IP Address of your SMTP server in the SMTP Server Address eld Select a Subject line for the emails i e TeraStation Status Rep...

Page 27: ...s documentation for further information about setting up your UPS system Buffalo Technology recommends the use of APC SmartUPS Serial Uninterruptable Power Supplies Other UPSs may use different pin c...

Page 28: ...28 UPS Con guration Maintenance UPS Settings This is TeraStation s serial port pin assignment for serial UPS products...

Page 29: ...ake audible noises when a problem is detected Along with the audible noise alert emails will be sent out if Mail Noti cation was properly con gured Please select the features you would like to receive...

Page 30: ...CD Items tells the TeraStation to cycle through the selected display items every 10 seconds Disabling this feature means the LCD display does not cycle and it will stay on the same display item until...

Page 31: ...31 Maintenance Syslog Transfer Check Enable to allow system logs to be transferred Press Apply once all of the settings have been con gured Con guration GUI...

Page 32: ...olding down the power button on the front of TeraStation but may be done remotely Turning on the TeraStation after a shutdown requires a physical button push on the front of TeraStation The Restart No...

Page 33: ...all data to be erased reformat the drive Specify whether the TeraStation shall keep its administrator password after a initialization or whether the password should be reset to the default password d...

Page 34: ...n Firmware updates are occasionally available from www buffalotech com for the TeraStation Pro These must be executed from a Windows PC on the same network Your router switch or hub should pass throug...

Page 35: ...35 System Status USB Details This page shows you details on USB hard drives and UPSs plugged into your TeraStation Con guration GUI...

Page 36: ...36 System Status Drive Properties This page shows you the properties of all hard drives and RAID arrays in and attached to your TeraStation Con guration GUI...

Page 37: ...37 System Status Network Information This page shows you the System Information for your network connection Con guration GUI...

Page 38: ...nformation This page lets you save or display system log information Choose the log you want from the Log Type dropdown and click Save The dialog will let you save or display Open the log le Con gurat...

Page 39: ...Scan in the event of this error If that does not resolve the problem a format is recommended Formatting the drive will delete all of the data on it so back up any data you can before formatting Final...

Page 40: ...Cooling Error Cooling by fan cannot catch up B E13 Error has occurred on RAID Array x B E14 Cannot mount RAID Array x B E15 Not Used E16 Cannot nd HDDx B E17 Cannot communicate with RTC chip IC12 A E...

Page 41: ...41 Replacing a Hard Drive Turn the key counter clockwise to open drive door Squeeze the tabs gently and swing the tray latch upward The hard drive tray will now slide out...

Page 42: ...42 Gently push down on the two tabs to release the plug Lower the drive carefully to the work surface...

Page 43: ...43 Pull the plug straight out to remove the drive To remove the hard drive from its cage set the assembly on a soft surface and remove these four screws...

Page 44: ...same steps in reverse order Begin by screwing the new hard drive into the cage Plug the power data connector into the hard drive Slide the hard drive cage back into the TeraStation Press the latch do...

Page 45: ...Interface RJ 45 USB Standard USB 2 0 Hi Speed HS Full Speed FS Low Speed LS USB Connector USB A Connector 2 Data Transmission Speed Max 480 Mbps HS Mode Max 12 Mbps FS Mode UPS UPS Compatible Serial...

Page 46: ...NERAL INQUIRIES Monday through Friday 8 30am 5 30pm CST Direct 512 794 8533 Toll free 800 456 9799 Fax 512 794 8520 Email sales buffalotech com TECHNICAL SUPPORT North American Technical Support by ph...

Page 47: ...ited Kingdom GENERAL INQUIRIES Email sales buffalo technology com TECHNICAL SUPPORT Buffalo Technology provides technical support in English German French Italian and Spanish For opening hours and rel...

Page 48: ...ping envelope please include a bank draft or money order for 20 USD Made out to Buffalo Technology to cover our handling fee postage and CD preparation The CD R should have the name of the product and...

Page 49: ...hipping envelope please include a bank draft or money order for 20 Euro Made out to Buffalo Technology to cover our handling fee postage and CD preparation The CD R should have the name of the product...

Reviews: