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Troubleshooting

The MiniStation Cannot Be Found on Your Device

(1)  Unplug the USB cable, then plug it in again after a few seconds.
(2)  Connect the USB cable to another connection port on the device.
(3)  Verify that the power/access LED is on. If it is not, check the USB cable that is connecting the MiniStation to your 

device and make sure both ends are plugged in properly.

(4)  The MiniStation may not be getting enough power from the power supply. Try the following operations:

 

If using a USB hub, connect the USB cable directly to your device.

 

If using a bus-powered USB hub, replace it with a self-powered USB hub.

(5)  If using Windows, refresh File Explorer.
(6)  If the MiniStation has been formatted with Mac OS Extended, it will not appear on File Explorer in Windows. In 

that case, the MiniStation requires formatting. For more details about formatting, refer to the “Formatting Guide” 
document that is available from the download page on the Buffalo website, accessible from 

https://d.buffalo.jp/

SSD-PG/

.

Cannot Read or Write to the MiniStation on the Computer

The MiniStation may require formatting. For more details about formatting, refer to the “Formatting Guide” 
document that is available from the download page on the Buffalo website, accessible from 

https://d.buffalo.jp/

SSD-PG/

.

The Power/Access LED Glows White and Amber Alternately

The MiniStation may not be getting enough power from the power supply. Refer to the “MiniStation Cannot Be 
Found on Your Device” section above and try option (4). If it doesn’t work, contact Buffalo technical support.

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Troubleshooting

Summary of Contents for MiniStation SSD-PG

Page 1: ...ual before using and follow the procedures If you have any inquiries about the product contact the number on the warranty statement or the packing box Do not discard the included documents the warrant...

Page 2: ...y to correct the interference by one or more of the following measures Reorient or relocate the receiving antenna Increase the separation between the equipment and receiver Connect the equipment into...

Page 3: ...Table Of Contents Notice 1 Regulatory Compliance Information 1 Safety Precautions 1 Diagrams 3 Specifications 4 Notes 5 Dismounting the MiniStation From a Computer 6 Troubleshooting 7 2...

Page 4: ...is accessed 2 USB Connector Connect to a device using the USB Type A to micro B cable included with the MiniStation When connecting to a USB Type C connection use the USB Type A to Type C adapter incl...

Page 5: ...e Devices Windows computers macOS computers Chrome OS computers PS4 PS5 Xbox One Xbox Series X S Supported OS Windows 10 32 bit 64 bit Windows 8 1 32 bit 64 bit Windows 7 32 bit 64 bit macOS 10 14 or...

Page 6: ...u turn off your device unplug the USB cable from the MiniStation Never configure the MiniStation as a destination for virtual memory on your computer Do not boot your operating system from the MiniSta...

Page 7: ...ing on the operating system version click the or icon 2 When the menu opens click the device name 3 A message indicating that you can safely remove the MiniStation will appear It is now safe to discon...

Page 8: ...been formatted with Mac OS Extended it will not appear on File Explorer in Windows In that case the MiniStation requires formatting For more details about formatting refer to the Formatting Guide docu...

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