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Buffalo HD-PGDU3, User Manual

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Buffalo HD-PGDU3 User Manual Download Page 7

7

Troubleshooting

I can see the MiniStation DDR in Computer (PC) but I cannot 
access it

The drive may require formatting. Try using DiskFormatter2. Consult the manual for DiskFormatter2 for more help.

I cannot see the MiniStation DDR

Verify that the power LED is on. If it is not, check the cable! The MiniStation DDR should be connected to your 
computer by a USB cable. Check that both ends are correctly plugged in.
Verify that the hard drive inside the MiniStation DDR is spinning. This can be verified by placing your hand on the 
side of the case and feeling for a slight vibration.
Also, after the MiniStation DDR has been powered on for 15 minutes or more it will begin to get warm. If neither 
of the proceeding tests verified that the hard drive is spinning, then please contact technical support for further 
assistance.

My backup program cannot save files to the MiniStation 
DDR

Reformat your MiniStation with NTFS or Mac OS Extended. FAT32 is limited to 4 GB file sizes.

Summary of Contents for HD-PGDU3

Page 1: ...HD PGDU3 User Manual www buffalotech com 35020486 01 2014 05 ...

Page 2: ...Usage 5 Warning 5 Dismounting the Unit 6 Troubleshooting 7 I can see the MiniStation DDR in Computer PC but I cannot access it 7 I cannot see the MiniStation DDR 7 My backup program cannot save files to the MiniStation DDR 7 Compliance Information 8 FCC Statement 8 ...

Page 3: ...speed up writing data The LEDs show how much data is remaining in cache Don t unplug the drive or turn off your computer while any of these LEDs are flashing Data remaining in cache might be lost 1 25 of cache is used One LED flashes 26 50 of cache is used Two LEDs flash 51 75 of cache is used Three LEDs flash 76 100 of cache is used All LEDs flash ...

Page 4: ...ts Power 5 V 5 Compatible OS Windows 8 1 64 bit or 32 bit Windows 8 64 bit or 32 bit Windows 7 64 bit or 32 bit OS X 10 9 10 8 10 7 Connect the MiniStation DDR to a USB 3 0 port for best transfer speeds The MiniStation DDR will function when connected to a USB 2 0 or USB 1 1 port but data transfers will be slower Only basic external hard drive functionality is supported with these operating system...

Page 5: ...function If the unit is connected to a USB 2 0 or 1 1 plug Windows will display a message that a high speed USB device is connected to a non high speed USB hub Move the unit to a USB 3 0 port for best performance or click X to continue You may hear some noise while the unit is working especially while it s booting or being accessed This is normal Do not boot your operating system from this unit Th...

Page 6: ...extended using the disk utility in Mac OS Dismounting the Unit Unplugging the unit incorrectly can corrupt data Please be careful If your computer is turned off then it is always safe to unplug the unit If your computer is turned on please follow the procedure below to unplug the unit For Windows 1 Click the icon or in the system tray 2 When the menu opens click the device name 3 A message that in...

Page 7: ...ds are correctly plugged in Verify that the hard drive inside the MiniStation DDR is spinning This can be verified by placing your hand on the side of the case and feeling for a slight vibration Also after the MiniStation DDR has been powered on for 15 minutes or more it will begin to get warm If neither of the proceeding tests verified that the hard drive is spinning then please contact technical...

Page 8: ...rates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off a...

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