English - 29
06
TROUBLESHOO
TING AND ERROR CODE
Smoke and bad smell when initial operating.
•
It’s a temporary condition by new component heating. Smoke and smell will
disappear completely after 10 minutes operation.
To remove smell more quickly, please operate microwave oven with putting lemon
formation or lemon juice in the cabinet.
If the above guidelines do not enable you to solve the problem, then contact your
local Buffalo customer service centre.
Please have the following information read;
•
The model and serial numbers, normally printed on the rear of the oven
•
Your warranty details
•
A clear description of the problem
Then contact your local dealer or Buffalo aftersales service.
If you have any questions or comments relating to Buffalo products, please contact the
Buffalo customer care centre.
Buffalo. Fourth Way, Avonmouth, Bristol, BS11 8TB, The United Kingdom.
Tel : 0845 146 2887
ERROR CODES
Error Items
Code
Error Beep
Cause
Power
frequency Error
(50/60 Hz)
E1
-
Power frequency is other than 50 Hz.
Remedy
Unplug the power cord plug and check if the power frequency
is 50 Hz.
Plug the power cord in 50 Hz power source and see If “E1”
appears. If the error code is displayed again even after the correct
power source is provided, contact the nearest service centre.
HVT-I Power
Error
E41
One long beep
for 2 sec
The circuitry inside the oven is not
working correctly.
Remedy
Unplug the power cord and wait for 10 seconds.
Plug the power cord in again and check if the error code “E41”
appears again. If the symptom persists, contact the nearest
service centre.
HVT-II Power
Error
E42
One long beep
for 2 sec
The circuitry inside the oven is not
working correctly.
Remedy
Unplug the power cord and wait for 10 seconds.
Plug the power cord in again and check if the error code “E42”
appears again. If the symptom persists, contact the nearest
service centre.
EEPROM Error
E5
One long beep
for 2 sec
Memory IC (EEPROM IC) is not
working correctly.
In this case, other features except for
memory function work properly.
(You can operate the oven manually)
Remedy
Press CANCEL pad one or more times and try to start a memory
heating. If the error code “E5” persists, contact your nearest
service centre.
GK640, GK641_XEU_DE68-04279A-01_EN.indd 29
2014-08-07 �� 2:22:49
