7
EN
Troubleshooting
A qualified technician should carry out repairs if required.
Error indications
Description
Probable Cause
Solution
HEATING indicator
light flashes once
continuously
IGBT on the PCB is
overheated. Buzzer
alarms
Check ventilation
slots for dirt and
grease. Make sure
there is enough
space around the
appliance
1. Switch the unit off and let it cool.
2. Check the filter and clean if
necessary.
3. Re-start the unit.
Note: If it occurs frequently, Consult
a qualified technician
HEATING indicator
light flashes twice
continuously
Temperature sensor
under the oil tank is
either shorted-circuited
or open-circuited.
Buzzer alarms
Temperature sensor
is defective
1. Unit overheated.
2. Let it cool.
Note: If it occurs frequently, Consult
a qualified technician
HEATING indicator
light flashes 3 times
continuously
Input voltage exceeds
the allowed Max/Min
rating
Electrical installation
is not in order
Have a qualified electrician check it.
HEATING indicator
light flashes 4 times
continuously
Temperature sensor in
the oil tank is either
shorted-circuited or
open-circuited. Buzzer
alarms
Temperature sensor
is defective
1. Unit overheated.
2. Let it cool.
Note: If it occurs frequently, Consult
a qualified technician
Fault
Probable Cause
Solution
Appliance not working
The unit is not switched on
Check the unit is plugged in
correctly and switched on
Plug or lead is damaged
Replace plug or lead
Fuse in the plug has blown
Replace the plug fuse
Mains power supply fault
Check mains power supply
Appliance stops working suddenly Safety switch is activated
Consult a qualified technician
Appliance does not reach set
temperature
Faulty thermostat
Consult a qualified technician
Faulty element
Consult a qualified technician
Build-up of fat on the element Clean the appliance
Appliance heats up but indicator
light Not ON
Indicator light has expired
Consult a qualified technician
Power indicator light comes on
but appliance does not heat up
Faulty thermostat
Consult a qualified technician
Faulty element
Consult a qualified technician
Thermostat set incorrectly
Check and re-set the thermostat
Appliance slow to heat up
Build-up of fat in the tank
Clean the appliance
Oil overheats or starts to smoke
Thermostat damaged
Switch off immediately.
Consult a
qualified technician
No power
Thermal cut-out activated
Consult a qualified technician
CP793_CT012_ML_A5_v6_20220707.indb 7
CP793_CT012_ML_A5_v6_20220707.indb 7
2022/7/6 17:07
2022/7/6 17:07