6
If you’ve connected your CloudStation to a power source and to a router, but the info/error LED
is flashing amber or your CloudStation suddenly turned off by itself, here are some things you
can check:
Is the power mode switch on the back of the CloudStation (CS-WX and CS-WV models only) in
the
On
position? If it’s in the
Auto
(top) position, the CloudStation may suddenly shut down
after a few minutes. Move it to the
On
(bottom) position until you’ve installed NAS Navigator
software on your computers.
Is the amber info/error LED on the front of your CloudStation (CS-WX and CS-WV models only)
flashing? Check the following:
Is the Ethernet cable connected to your CloudStation and to your router?
Is your router turned on?
Is your router configured to automatically assign IP addresses (DHCP)?
Do you have a firewall installed that blocks UDP, or is UDP disabled on your router?
If you have verified all of the above and the info/error LED on the front of your CloudStation is
still flashing, please move the power mode switch to the
Off
position, wait until the power LED
turns off, and then move it back to the
On
position. It will take about five minutes to boot.
If you continue to have problems, please contact tech support. Tech support contact
information is available on pages 49 and 50.
Troubleshooting
