8 Troubleshooting
70
SpeedExtractor E-916 / E-916XL / E-914 Operation Manual
General malfunctions and their remedy
Malfunction Display information
Possible cause
Remedy
Error 6
Heater timeout. Temperature not
achieved. Please refer to user
manual.
Temperature is not within ±3 °C
of the set temperature after
60 min preheating time.
Acknowledge the message and
wait until the temperature is
reached. If this occurs frequently,
contact BUCHI customer service.
The heater may have a problem.
Error 7
Method not complete.
Parameters of the extraction
method are not defined, resulting
in an ambiguous method that is
not reproducible.
Complete the extraction method
in the EDIT METHOD menu and
save again. See also section
6.4.3.
Errors related to the motor lifting the heating block.
Error 8
Light barrier malfunction cell lift.
Please refer to user manual.
The light barrier is disconnected
or covered.
Contact BUCHI customer service.
Error 9
Heating block not in start posi-
tion. Please bring heating block
to start position.
Heating block is not properly
placed in the middle position.
Move the heating block forward
or backward until it snaps in
place. See section 6.4.1.
Error 10
Shield not closed.
Please close shield.
The cell lift will not move as long
as the shield is open.
Close the shield and press
START again.
Error 11
Power consumption of cell lift
motor too high. Please check if
heating block is blocked. Please
refer to user manual.
The lift is mechanically blocked. Inspect the lift for physical
blockage. Contact BUCHI
customer service if the problem
persists.
Error 12
Target position of heating block
not achieved. Please check if
heating block is blocked. Please
refer to user manual.
The lift does not reach its final
destination within a given time
because of a motor or light
barrier problem.
Contact BUCHI customer service.
Error 13
Cell lift motor blocked. Please
refer to user manual.
The lift does not move at all,
most probably due to a faulty
v-belt or motor.
Contact BUCHI customer service.
Error 14
No power consumption of cell
lift motor. Please refer to user
manual.
The motor is either disconnected
or damaged.
Contact BUCHI customer service.
Errors related to the motor lifting the collection rack.
Error 15
Light barrier malfunction vial lift.
Please refer to user manual.
The light barrier is disconnected
or covered.
Contact BUCHI customer service.
Error 18
Power consumption of vial lift
motor too high. Please check if
vial rack is blocked. Please refer
to user manual.
The lift is mechanically blocked. Inspect the lift for physical
blockage. Contact BUCHI
customer service if the problem
persists.
Error 19
Target position of vial rack not
achieved. Please check if vial
rack is blocked. Please refer to
user manual.
The lift does not reach its final
destination within a given time
because of a motor or light
barrier problem.
Contact BUCHI customer service.
Error 20
Vial lift motor blocked. Please
refer to user manual.
The lift does not move at all most
probably due to a faulty v-belt or
motor.
Contact BUCHI customer service.
Summary of Contents for SpeedExtractor E-914
Page 1: ...SpeedExtractor E 916 E 916XL E 914 Operation Manual 093218G en...
Page 15: ...2 Safety 14 SpeedExtractor E 916 E 916XL E 914 Operation Manual...
Page 21: ...3 Technical data 20 SpeedExtractor E 916 E 916XL E 914 Operation Manual...
Page 61: ...6 Operation 60 SpeedExtractor E 916 E 916XL E 914 Operation Manual...
Page 69: ...7 Maintenance 68 SpeedExtractor E 916 E 916XL E 914 Operation Manual...
Page 91: ...8 Troubleshooting 90 SpeedExtractor E 916 E 916XL E 914 Operation Manual...
Page 105: ...10 Spare parts 104 SpeedExtractor E 916 E 916XL E 914 Operation Manual...
