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14

9. Basic call features

9.5   Mute

9.6   Call hold and resume

9.8   Conference call

9.7   Transferring a call 

Press 

mute during a call so you can hear the other party but they can’t hear you. 

Press it again to unmute.

Press 

tran during a call to put it on hold. To go back on the call, press resume.

You can also make a conference call with up to three people (including you). To do this:
•  During a call, press 

tran which will put the call on hold

•  Enter the number of the person you’d like to join your conference call, and press 

tran again

•  When the person you called answers, press 

conf 

To end a conference call, press 

cancel. That’ll disconnect all parties.

It’s easy to transfer calls. The way you do it depends on whether you’d like to speak to the 

person you’re transferring to first.

To transfer a call without talking to the person first:
•  When you get a call press 

tran which will put the call on hold

•  Dial the number you’d like to transfer to
• Press 

tran again

•  Press the 

cancel soft key or hang up.

To cancel the transfer, press the 

resume soft key.

To transfer a call after talking to the person first:

•  When you get a call, press 

tran, which will put the call on hold

•  Dial the number you’d like to transfer the call to
• Press 

tran again

•  When they answer the call, you can speak to them, then press 

cancel or hang up.

If you’d like to cancel the transfer after you’ve spoken to the person you’re transferring 

the call to, press 

resume.

Summary of Contents for Yealink SIP-T40

Page 1: ...BT One Phone Yealink SIP T40 phone user guide ...

Page 2: ...11 5 4 Ringtones 11 5 5 Key tones 11 5 6 Changing the phone unlock PIN 12 6 Advancedsettings 12 7 Callhistory 12 8 Directory 13 9 Basic callfeatures 13 9 1 Making calls 13 9 2 Answering calls 13 9 3 Ending calls 13 9 4 Redialling calls 13 9 5 Mute 14 9 6 Call hold and resume 14 9 7 Transferring a call 14 9 8 Conference call 14 9 9 Handing over calls to another device 15 9 10 Adjusting volume 15 10...

Page 3: ...one First speak to your system administrator and check your phone is ready to be set up on our BT One Phone SIP network Then follow the simple instructions below In the box you ve got IP phone Handset Handset cord Phone stand Ethernet cable SIP T40 Handset Handsetcord Phonestand Ethernetcable 1 1 Goteverything ...

Page 4: ...itionof yourphone Connectyourhandset There are five ports on the back of your phone The handset goes in port 1 Connectyourheadset If you re adding a wired headset to your phone that goes into port 2 1 3 Getconnected Desk Mount Method B B B 40 40 40 A A A 45 45 45 1 2 A range of headsets are available from BT ...

Page 5: ...ither on an in line power switch hub for power over Ethernet or in your network if you re using a separate power adapter If you re not sure how to do this check with your IT administrator PoweradapterDC5V notsupplied Networklead You may need to provide a local power source to your phone Your IT administrator can help you with this ...

Page 6: ...s phone status Receives an incoming call fast flashing Line keys Used for DSS functions Soft key Automatically labelled to identify their context sensitive features Scroll through the displayed information Confirms actions and answers incoming calls Cancels actions rejects incoming calls 2 Getting to know your phone Phone features and keys The main hardware components of the SIP T40P IP phone are ...

Page 7: ...Toggles the headset mode Message key Accesses voice mails Redial key Redials a previously dialled number Speakerphone key Toggles the hands free speakerphone mode Volume key Adjusts the volume of the handset headset speaker and ringer Keypad Provides the digits letters and special characters in context sensitive applications Speaker Provides hands free speakerphone audio output Hookswitch Bounces ...

Page 8: ...Solid red Your phone is starting up Fast flashing red Your phone is ringing Off Your phone is off idle busy on hold or on mute LED What it means Solid green The line is taken The line is being used Fast flashing green There s a call coming in Off The line is inactive A call is on hold ...

Page 9: ...structions for that feature in section 4 Here s a list of the features you can choose from Features Call waiting Hotline Auto redial Do Not Disturb DND Basic settings Time date format Display backlight timer and contrast Sound ring tones and key tone Change PIN Advanced settings Password Phone lock History All calls Directory All contacts corporate directory ...

Page 10: ...erthedelayvalue from0to10 0 nodelay immediatedial 1to10 adialdelay ofonetoten seconds 4 4 DoNot Disturb Do notdisturbstopsyourphonefromringingandsendsthecalltoyourvoicemail This featuredepends onhowyou vesetup yourphone Ifyouneedhelp speaktoyourIT administrator 4 3 Autoredial Autoredialletsyou automaticallyredialanumberthatyoucalledandwasn tanswered To setupautoredial gotomenu features autoredial ...

Page 11: ...theleftorright scrollbuttons searchforthetimeryou dliketoapply You can choosebetween alwayson alwaysoff 15seconds 30seconds 15 30 60 120 300 600or1800seconds Afterchoosingyourtimer presssave tofinish Tochangethescreencontrast gotomenu settings basicsettings displaycontrast thenusetheleftandright scrollbuttonstochooseacontrastbetween1 and10 Press save tofinish Tochangeyourringtone go tomenu setting...

Page 12: ...ings changePINandpressenter orOK Thenscroll down to new PIN and choose a four digit PIN Scroll down again to confirm it thenclicksave Tochangeyouradvanced settings you llneedto enterthedefaultpassword whichis123456 Thenpressenter OKor1 togotothephonelockmenu Using theleftandright scrollbuttons selectenableandthenpresssave Youcan disableyourphonelockin the samemenu Tolockyourphonewhenyou renotusing...

Page 13: ...end Withaheadsetconnected presstheheadsetkey dialthenumberpress Send Youcanansweracallin threeways Pickupthehandset Pressthespeakerphone key Presstheheadsetkeywithyourheadsetconnected Toendacall Putthehandsetdownorpresscancel Press speakerphone orcancel Press cancel withyourheadsetconnected Toredialanumber pressredial togettotheplacedcalls list Then press up or down tofindandselectthenumberyouwant...

Page 14: ...nferencecall presscancel That lldisconnectallparties It seasytotransfercalls Theway youdoitdependsonwhetheryou dliketospeaktothe personyou retransferring tofirst Totransferacallwithouttalkingtothepersonfirst Whenyougetacallpress tranwhichwillputthecallon hold Dialthenumberyou dliketotransferto Press tranagain Pressthecancel softkeyorhangup Tocancelthetransfer presstheresumesoftkey Totransferacalla...

Page 15: ... itbackin again If you need help and your administrator is unable to assist you we have a dedicated helpdesk for orders billing faults general queries and for lost stolen or replacement SIMs To contact the helpdesk call 0845 154 8844 and select the required menu option Thehelpdesk isopen MondaytoFriday8amto6pm ToreportlostorstolenSIMs youcancontactus 24 7using thesamenumber Oryoucouldtry anyofthes...

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