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Synergy 600 user guide ~ 6th Edition ~ 20th June ’01 ~ 3718

21

Caller Display

If you subscribe to a Caller Display
Service you can see who is calling you
on your handset display, as well as the
time and date of their call.

If you have stored a name to go with
the number in your handset
phonebook, the name will be displayed
instead.

Please ensure that you have stored
the full telephone number, including
the area code, otherwise the name 
will not match the number stored in
the phonebook.

Whether you take a call or not, the
caller’s details are stored in the Calls
list. You can display, scroll through
and dial numbers on the list and copy
them into the phonebook.

Caller information not available

With some incoming calls the
telephone number of the caller is not
available and cannot therefore be
displayed.

In this case, your Synergy 600 provides
you with some explanatory information
about the type of call received. This
will be one of the following.

UNAVAILA

The number is unavailable.

WITHHELD

The caller has withheld their number.

RINGBACK

Ringback call.

OPERATOR

The call has been made via the
operator.

PAYPHONE

The caller is ringing from a payphone.

INTERNAT

International call.

Important

To use Caller Display you must first
subscribe to your network provider’s
Caller Display Service.

For more information on BT’s 
Select Services, call BT free on 

0800 800 150

BT Select Services

B

T

 SELECT 

SER

VICES

Calls list

The Calls list contains the telephone
numbers of your last 20 callers. 

New calls in the Calls list are indicated
by the flashing 

symbol.

If a call is received when the Calls list
is full then the oldest entry will be
deleted automatically.

Summary of Contents for SYNERGY 600

Page 1: ...should be made for access to emergency services This product is intended for connection to analogue public switched telephone networks and private switchboards in the United Kingdom Y O U M U S T S U B S C R I B E T O Y O U R N E T W O R K P R O V I D E R S C A L L E R D I S P L A Y S E R V I C E B E F O R E Y O U R S Y N E R G Y 6 0 0 W I L L D I S P L A Y T H I S I N F O R M A T I O N A Q U A R ...

Page 2: ...r handset Three way conversation Access to Redial and Calls list Set handset ringer volume Set base unit ringer volume Key combination enter the name enter the telephone number Press the during a call until the required level is reached enter handset number enter handset number keep pressing to scroll HANDSET RING VOL to select volume SETUP BASE VOL to select melody Redial Conf Redial Calls Redial...

Page 3: ...Synergy 600 user guide 6th Edition 20th June 01 3718 ...

Page 4: ...ers called Also used to enter a pause in a stored number Menu button Use to access the options in the menu Volume buttons Use to adjust the handset earpiece speech volume and handset and base ringer volume Conference button Allows you to hold a three way conversation Phonebook button Use to store 50 names and numbers and dial numbers from the phonebook Internal button To make internal calls betwee...

Page 5: ...ation in progress Battery exhausted Battery weak Battery half full Battery full Phonebook Menu in use Handset linked to base station Out of range or searching for base station EXT INT Explanation of the display icons 2 Idle screen HS1 Displays the number of the handset at all times Page button Power In Use light Contact points Charging light Base HS1 EXT INT DECT Synergy 600 Page Power In Use Char...

Page 6: ...dle screen Menu Structure Register Base 1 5 PIN Phonebook Add Delete Modify Setup Base Vol Volume 1 5 Vol Off Base Mel Melody 1 5 Sel Base Base 1 4 Auto Del HS PIN Handset 1 5 Pin Code PIN New PIN Retype Priority On Off Select Base Handset 1 5 Dial Mode Tone Pulse PABX PBX1 PIN PBX2 PIN Pause 3 Sec 5 Sec Default PIN Handset Beep Keytone On or Off Low Batt On or Off Outrange On or Off Ring Vol Volu...

Page 7: ...er Phonebook 12 Paging handsets 14 Handset settings 15 Base settings 18 BT Select Services 21 Caller Display 21 Calls list 21 Call Waiting 23 Other services 24 Using additional handsets and bases 25 Registering a handset 25 De registering a handset 26 Internal calls 27 Transferring calls 27 Three way conversation 28 Handset priority 28 Help 29 General information 31 Guarantee 31 Technical informat...

Page 8: ...ed Cordless Telecommunications DECT ensures much clearer calls than analogue cordless phones Excellent handset range Under ideal conditions you can use your Synergy 600 handset at up to 300 metres from the base station outside or up to 50 metres inside Last number redial Display and redial the last 5 numbers called from your handset Caller Display and Calls list Lets you know who is calling you be...

Page 9: ...ntensive care medical equipment and should not be used by people with pacemakers Your product may interfere with other electrical equipment e g TV and radio sets clock alarms and computers if placed too close It is recommended that you place your product at least one metre away from such appliances to minimise any risk of intereference Never dispose of the battery pack in a fire There is a serious...

Page 10: ...ower socket and switch on The green Power In Use light comes on Do not connect the telephone line cord to the phone socket until your handset is fully charged This will prevent the risk of the phone being answered before the battery pack is charged Answering the phone before the battery pack is fully charged may prevent it from reaching its optimum capacity Plug the power supply cable into the pow...

Page 11: ...ase call the Synergy Helpline on 0845 769 7146 Battery performance The charge capacity of rechargeable battery packs will reduce with time as they wear out so reducing talk standby time of the handset Eventually they will need to be replaced New battery packs can be obtained from any BT Shop or from the Helpline on 0845 769 7146 After charging your handset for the first time subsequent charging ti...

Page 12: ... UP Synergy 600 user guide 6th Edition 20th June 01 3718 9 3 Connect the telephone line cord to the base station after charging handset 4 Connect the telephone line cord Your Synergy 600 is now ready for use L ...

Page 13: ...et on and off Press and hold the button to switch the handset off To switch the handset on press and hold the button again Preparatory dialling If you make a mistake press the X button to remove the incorrect digit When you have entered the number correctly press the GREEN PHONE button to dial the number Enter the number to be dialled The number is shown in the display Your handset will automatica...

Page 14: ...e required level Redial Press the UP button to enter the redial list Continue pressing the UP button to view the next number in order of most recent first Press the GREEN PHONE button when the number or name you want to call is displayed The number is dialled automatically Redial Calls Volume Redial Calls Volume Volume Volume Redial Redial To receive a call When the phone rings the display will sh...

Page 15: ...ss the 6 button three times and wait for the cursor to move across To enter M press the 6 button once If you enter a digit incorrectly press the X button to delete it Press to confirm the name You will hear a confirmation beep The display shows NUMBER Enter the telephone number you want to store Press the button You will hear a confirmation beep Press and hold the X button to return to the idle sc...

Page 16: ...turn to the idle screen To dial a number from the Phonebook Press the PHONEBOOK button to enter the phonebook Use the UP or DOWN button to find the entry you want Or To search alphabetically press the relevant keypad number e g to find TOM press the 8 button and scroll through the entries under T Press the GREEN PHONE button to dial the number of the name displayed The number is dialled automatica...

Page 17: ...e and number Press the button to enter the menu The display will show PHONEBK press the button Use the DOWN button to scroll to DELETE and press the button Use the UP and DOWN buttons to scroll through to the entry you want to delete When you have found the name to delete press the button The number will be displayed press the button The display will show CONFIRM press the button You will hear a c...

Page 18: ...be shown on the display Use the UP or DOWN button to select the required volume VOLUME 1 5 or VOL OFF You will hear a sample ring Press the button to confirm the new setting You will hear a confirmation tone Menu Menu Volume Menu Volume Redial Volume Menu To switch keypad beeps on and off Press the button to enter the menu Use the DOWN button to scroll to HANDSET and press the button The display w...

Page 19: ... be shown on the display Use the UP or DOWN button to select the required melody You will hear a sample melody Press the button to confirm the new melody You will hear a confirmation tone Menu Menu Menu Menu Volume Volume Redial Calls Volume To switch auto talk on off When the handset is on the base or the charging unit you can answer the call without pressing the GREEN PHONE button Press the butt...

Page 20: ...ess the button to confirm your choice You will hear a confirmation beep Menu Menu Calls Menu Menu Calls Redial Calls Volume To name a handset The handset name is pre set as SYNERGY however you can personalise each handset by giving it a name Press the button to enter the menu Use the DOWN button to scroll to SYNERGY and press the button Use the DOWN button to scroll to NAME and press the button Pr...

Page 21: ... sample ring Press the button to confirm the new setting You will hear a confirmation beep Menu Menu Menu Menu Redial Volume Base settings BASE SETTINGS To adjust the base ringer melody There are 5 melodies to choose from 1 5 Press the button to enter the menu Use the DOWN button to scroll to SETUP and press the button Use the DOWN button to scroll to BASE MEL and press the button Use the UP or DO...

Page 22: ...ou change the base station PIN keep a record of the new number by writing it in the space provided on page 6 You will need to use your base station PIN for registering handsets and for some other optional settings Press the button to enter the menu Use the DOWN button to scroll to SETUP and press the button Use the DOWN button to scroll to PIN CODE and press the button The display will show PIN En...

Page 23: ... Phonebook Deleted Redial list Deleted Calls list Deleted To default reset the handset and base to their original default factory settings Press the button to enter the menu Use the DOWN button to scroll to SETUP and press the button Use the DOWN button to scroll to DEFAULT and press the button The display will show PIN Enter the base PIN original setting OOOO Press the button You will hear a conf...

Page 24: ...lephone number of the caller is not available and cannot therefore be displayed In this case your Synergy 600 provides you with some explanatory information about the type of call received This will be one of the following UNAVAILA The number is unavailable WITHHELD The caller has withheld their number RINGBACK Ringback call OPERATOR The call has been made via the operator PAYPHONE The caller is r...

Page 25: ...aller is displayed press the button and the number will be displayed Press the button and the time of the call will be displayed Calls Redial Calls Volume Menu Menu Redial Calls Volume Use the UP or DOWN button to scroll to the number you want When the number you want to store is displayed press the button The display shows the date and time of the call Press the button again the display shows ADD...

Page 26: ...olume Note If the number you want to delete is stored in the Phonebook only DELETE will be displayed Call Waiting If an incoming call arrives while you are already engaged on a telephone call you will hear a soft beep every 5 seconds this beep is not audible to the person you are speaking to Instead of the engaged tone the second caller will hear an announcement to hold on as you are aware that th...

Page 27: ...hese Select Services call BT on Freefone 0800 800 150 for residential or 152 for business If you are not on the BT network please ask your telecommunications supplier for information on their services BT SELECT SERVICES The handset will then ring Press the GREEN PHONE button again and continue with the second caller The second caller will only be charged for their call from the moment you answer a...

Page 28: ...ess the button The display will show BS 1 2 3 4 The numbers that are flashing indicate other bases that the handset is already registered to Enter the base number BS 1 4 that you want to register the handset to Enter your 4 digit PIN original factory setting OOOO and press the button The display will show SEARCH 1 2 3 4 and the Menu Menu Menu Calls KEYPAD KEYPAD Page DECT Synergy 600 Page Power In...

Page 29: ...ep Once de registered the handset will display NOT SUB symbol will flash as the handset tries to locate the base When the handset locates the base the handset will be automatically selected and shown on the display If the handset does not locate the base the handset will return to the previous menu Try to register again by using a different available base number Ensure that you are in close vicini...

Page 30: ...1 5 The handset will be called To end the call press the GREEN PHONE button To transfer an external call between handsets During an external call Press the INT button Enter the number of the handset that you want to transfer the call to 1 5 Your caller will be put on hold When the internal handset is answered if you want to you can talk to the handset user first press the GREEN PHONE button The ca...

Page 31: ... call can only be cleared by the handset which set it up Press the button to exit the call Press the button to enter the menu Use the DOWN button to scroll to SETUP and press the button Use the DOWN button to scroll to PRIORITY and press the button Use the DOWN button to scroll to SELECT Press the button Use the DOWN button to display the option you want either BASE or the handset number you requi...

Page 32: ... cable may not be connected at the base or switched on Are you in range of the base station The battery pack could be low or flat If using more than one base station check that you are connected to the correct base See page 19 Replacing the handset battery pack After a time you may find that the handset battery pack is running out of charge more quickly This is a standard sign of wear and the batt...

Page 33: ... base station is plugged into the phone socket The base station is plugged into the mains power and switched on Buzzing noise on my radio TV computer or hearing aid Sometimes your Synergy 600 can interfere with other electrical equipment if it is placed too close It is recommended that you place your Synergy 600 and other Synergy DECT GAP compatible handsets at least one metre away from such appli...

Page 34: ... equipment or any attempt at adjustment or repair other than through approved agents This guarantee does not affect your statutory rights Within the 12 month guarantee period If you experience difficulty using the product prior to returning your product please read the Help section beginning on page 29 or contact the Synergy 600 Helpline for assistance Helpline 0845 769 7146 9am to 5 30pm Monday t...

Page 35: ... code e g 9 in order to get an outside line So that the switchboard has time to pick up an outside line you may also need to add a Pause after the access code Technical information Switchboard external line access code This product is intended for use within the UK for connection to the public telephone network and compatible switchboards which support tone dialling and timed break recall If in do...

Page 36: ...EC Press the button You will hear a confirmation tone With some switchboards it may be helpful to dial a pause after entering the switchboard access code e g 9 11 etc to enable you to get an outside line This feature automatically inserts a pause between the access code and the telephone number that you have entered in the Phonebook However for this feature to work you must still enter the access ...

Page 37: ...from the Synergy Helpline on 0845 769 7146 Adaptor Battery pack Battery cover User guide Line cord Battery packs can also be obtained from The BT Shops Accessories and spares for the Synergy DECT Telephone range Synergy 600 user guide 6th Edition 20th June 01 3718 34 GENERAL INFORMATION ...

Page 38: ...21 Calls end 10 internal 27 make 10 preparatory dialling 10 receive 11 redial 11 secrecy 12 three way conversation 28 transfer 27 Calls list 21 call back 22 delete 23 delete all 23 enter 22 store 22 Call timer 10 Call Waiting 23 De register 26 Dialling mode 33 Display icons 2 End a call 10 Guarantee 31 Handset settings 15 keypad beeps on off 15 language setting 17 name handset 17 on off 10 reset d...

Page 39: ...ster handset to another base 25 REN Ringer Equivalence Number 32 Reset handset base 20 Returning your Synergy 600 31 Ring priority 28 Ringer melody 16 Ringer volume 15 Safety information 6 Secrecy 12 Select services 21 Setting up 7 Storing a number 12 Switchboard access code 32 Switchboard compatibility 32 Technical information 32 Telephone line cord 9 Three way conversation 28 Transfer calls 27 U...

Page 40: ...the essential requirements for the Radio Equipment and Telecommunications Terminal Equipment Directive 1999 5 EC Declaration of Conformance Hereby Suncorp Technologies declares that this Synergy 600 is in compliance with the essential requirements and other relevant provisions of Directive 1999 5 EC The Declaration of Conformance for the Synergy 600 is published on the web site http www suncorptec...

Page 41: ...ubject to British Telecommunications plc s respective standard conditions of contract Nothing in this publication forms any part of any contract Touchtone is a registered trade mark of British Telecommunications plc in the UK British Telecommunications plc 2001 Registered Office 81 Newgate Street London EC1A 7AJ Registered in England No 1800000 Designed by The Art Design Partnership Limited Printe...

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