BT SYNERGY 4500 User Manual Download Page 53

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If you experience any problems, please call the Helpline on

0870 605 8047

To screen a call via the handset (when the handset is
off the base)

1. When your BT Synergy 4500 rings, select the

Screen

option. You can hear your caller begin to leave a
message. Display shows

Screening

and

Talk

above the

right hand option button.

2. If you want to interrupt and speak to the caller select the

Talk

option. Recording will stop automatically.

3. If you want to end call screening and let the answering

machine take the call and finish recording the message,
press .

Remote access

You can operate your answering machine from any
Touchtone

phone by calling your BT Synergy 4500 and

entering a 3 digit security PIN. Using a PIN code
prevents other people from accessing your machine
without permission.

Change the remote access PIN code via the handset

1. Press

until the display shows

Answer

Settings

and select the

option.

Menu

Answering machine

Synergy 4500 – Issue 3 – Edition 1 – 21.08.06 – 7771

IMPORTANT

You should change the security PIN
from the original setting of 000.

It is advisable to make a note of
your new PIN code and keep it
somewhere safe.

Summary of Contents for SYNERGY 4500

Page 1: ...Synergy 4500 Issue 5 Edition 1 18 01 07 7993 User Guide BT SYNERGY 4500 ...

Page 2: ... soft beep alerts you to another waiting call Register up to 5 handsets to the base without the need for additional wiring Digital call quality with a range of up to 300 metres outdoors and up to 50 metres indoors in ideal conditions Welcome to your BT Synergy 4500 Digital Cordless Telephone Answering Machine You must subscribe to your network provider s Caller Display or Call Waiting service for ...

Page 3: ... 605 8047 or email bt helpdesk suncorptech com Alternatively you may find the answer in Help at the back of this guide Got everything BT Synergy 4000 handset BT Synergy 4500 base 2 x AAA NiMH rechargeable batteries Base mains power adaptor item code 032763 BT Synergy Telephone line cord If you have purchased a BT Synergy 4500 multiple pack you will also have the following items for each handset BT...

Page 4: ... Delete a redial number 20 Delete all redial numbers 21 Keypad lock 21 Paging 21 255 Name and number phonebook 22 Store a name and number 22 View check details for an entry 23 Dial an entry 23 Edit a name and number 24 Delete a name and number 24 Copy an entry to another handset 25 Copy the entire phonebook to another handset 26 Copy to or from a SIM card 27 Access code 29 Change the SIM code 29 H...

Page 5: ...y setting via the base 42 Check the answer delay setting 43 To change the answer delay setting via the handset 43 To check the audible message alert setting 44 To set audible message alert via the base 44 To set audible message alert via the handset 44 Record your own outgoing message via the handset 45 Check your outgoing message 46 Select the outgoing message answer mode 46 Re instate the pre re...

Page 6: ...text to a user area 76 Open a user area 76 Edit a user area 77 Delete a user area 78 Sub address checking 78 Send option settings 80 Using additional handsets Registering your handset 81 Select a base 82 De register a handset 83 Internal calls 83 Transferring calls 84 3 Way Call 84 Help 86 General information Replacing the handset batteries 93 Safety information 93 Cleaning 94 Environmental 94 Pro...

Page 7: ...or other humid areas Handset range The BT Synergy 4500 has a range of up to 300 metres outdoors when there is a clear line of sight between the base and handset Any obstruction between the base and handset will reduce the range significantly With the base indoors and handset either indoors or outdoors the range will normally be up to 50 metres Thick stone walls can severely affect the range Signal...

Page 8: ...handset pack you should use the mains power adaptor with the clear connector for the base The power adaptor s with the red connector is for the charger s The red Charging light stays on even when the batteries are fully charged Talk Standby time In ideal conditions fully charged handset batteries should give up to 10 hours talk time or up to 100 hours standby time on a single charge The base must ...

Page 9: ...dition leave the handset off the base for a few hours at a time Running the batteries right down at least once a week will help them last as long as possible The charge capacity of rechargeable batteries will reduce with time as they wear out giving the handset less talk standby time Eventually they will need to be replaced New batteries are available from the BT Synergy 4500 Helpline on 0870 605 ...

Page 10: ...s and hold to exit and return to standby Set the date 1 Press or until Date Time Settings is displayed then select OK option 2 Set Date is displayed select the OK option The first digit is highlighted 3 Enter the current date dd mm yy e g for 15th February 2006 press then select OK option You will hear a confirmation tone 4 Press and hold to exit and return to standby Your BT Synergy 4500 is ready...

Page 11: ...e with a switchboard PBX page 97 For use with Call Waiting page 59 In standby mode use to make an internal call page 83 Handset buttons Calls light Illuminates when the line is in use Flashes when receiving a call Display with backlight Option button right In talk mode press to switch mute on off page 18 In menu mode press to confirm a displayed option End call Delete Keypad lock In talk mode pres...

Page 12: ...played when the keypad is locked Handset Ext Displayed when an external call is being received or in progress Handset Int Displayed when an internal call is being received or in progress Handsfree Speaker Displayed when in handsfree mode Alarm Bell Displayed when an alarm is set Answering machine Displayed when answering machine is set to on Handset display icons These are the symbols you will see...

Page 13: ... switch the audible message alert on or off page 43 44 Use to select your Answer and Record outgoing message page 46 Page Find handset Press to page find handset s page 21 Also used when registering handsets page 81 Message Counter LED Indicates the number of messages you have on the answering machine Also shows status of answering machine page 40 Power In Use light Green On when the power is on F...

Page 14: ...tion button to go back to the previous screen Character map The following table shows you where each letter and punctuation character can be found This will be helpful when storing a name in the phonebook see page 22 Menu Menu Menu Menu Getting to know your phone Exit or go back one level in the menu Press to go back one level Press and hold to return to standby If no buttons are pressed for 30 se...

Page 15: ...nger Volume Base Ringer Melody PIN Code Dial Mode Restore Settings Date Time Settings Set Date Set Time Set Alarm Registration Register Base Select Base De Register Handset Add entry Copy from SIM Access Code Phonebook menu Add entry Show Details Edit Entry Delete Entry Copy Entry Copy Phonebook SIM Copy Access Code SIM Code Phonebook menu 15 Synergy 4500 Issue 5 Edition 1 18 01 07 7993 If you exp...

Page 16: ...ke press to delete the last digit 2 Press to dial End a call 1 Press Or Place the handset back on the base charger LNR LNR When you make a call the Calls light on the handset comes on and the In Use light on the base flashes Call timer Your handset will automatically time the duration of all external calls The handset display shows the call duration both during and for a few seconds after your cal...

Page 17: ... you have switched it off you will need to press Auto answer ON is the default setting Receive a call When you receive a call the phone rings and the Calls light on the handset flashes The or symbol flashes in the display to let you know if it is an external or internal call 1 If your handset is on the base pick it up to answer the call Or If your handset is off the base press Earpiece volume Duri...

Page 18: ...sfree Handsfree lets you talk to your caller without holding the handset It also enables other people in the room to listen to your conversation over the loudspeaker Make a call in handsfree 1 Dial the number then press 2 Press again The icon is displayed and you hear your call over the loudspeaker 3 Press to end the call Answer a call in handsfree When the phone rings 1 Press twice The call is tr...

Page 19: ...ll 1 Press The call is transferred to the loudspeaker 2 Press to end the call Redial The last 20 telephone numbers called are saved to a redial list You can then select any of the numbers to redial delete or copy to the phonebook Redial the last number called 1 Press wait for the dialling tone then press The last number you called is displayed and dialled Redial a number from the redial list 1 Pre...

Page 20: ... last number called is displayed 2 Use or to scroll to the number you want then select the Copy option Enter Name is displayed 3 Enter a name using the keypad as shown on page 22 then select the OK option Enter Number is displayed 4 Edit the number if you need to then select the OK option to confirm 5 The ringer melody options are displayed Use or to scroll through the options When you hear the me...

Page 21: ...112 Delete all redial numbers 1 Press The last number called is displayed 2 Press and hold the Del option for 3 seconds Clear Dialled Calls is displayed 3 Select the Del option to confirm Redial List Deleted is displayed Keypad lock You can lock the keypad so that it cannot be used accidentally while carrying it around To lock the keypad 1 Press then press The display shows the symbol To unlock th...

Page 22: ...n press OK to select 3 Enter Name is displayed Enter the name using the keypad 4 Select OK option to confirm Enter Number is displayed 5 Enter the telephone number using the keypad Using the phone Paging calls cannot be answered by a handset The paging ring will stop automatically after 30 seconds if no button is pressed and your handset will return to standby Entering names There is a character m...

Page 23: ...6 LNR 6 Select OK option to confirm 7 The ringer melody options are displayed Use or to scroll through and hear a sample of each melody When you hear the melody you want press Save to confirm Display shows Entry Saved 8 Press and hold to exit and return to standby View check details for an entry 1 Select the option The phonebook entry you used last is displayed 2 Use or to scroll and find the entr...

Page 24: ...haracters then enter new ones using the keypad and select OK to confirm Edit Number is displayed 5 Use to delete any incorrect digits then enter new ones using the keypad and select OK to confirm 6 The ringer melody options are displayed Use or to scroll through the options When you hear the melody you want press Save to confirm Display shows Entry Saved 7 Press and hold to exit and return to stan...

Page 25: ...ry to another handset When you have more than one handset registered to your BT Synergy 4500 base you can use this feature to copy entries between handsets 1 Select the option The phonebook entry you used last is displayed 2 Use or to scroll to the entry you want to copy or search alphabetically 3 Select Opt then use or to display Copy Entry and select OK 4 Using the keypad enter the number of the...

Page 26: ...handset When you have more than one handset registered to your BT Synergy 4500 base you can use this feature to copy the entire phonebook from one handset to another This will save you having to copy each entry over manually 1 Select the option The phonebook entry you used last is displayed 2 Use or to scroll to the entry you want to copy or search alphabetically 3 Select Opt then use or to displa...

Page 27: ...K to confirm The display then shows Copying From Handset X Each entry will then be copied in turn 6 At the original handset a beep will confirm when all entries have been copied Press and hold to exit and return to standby Copy to or from a SIM card With the SIM copy feature you can copy entries from SIM Card to phonebook or from phonebook to SIM card So within minutes you can have all your mobile...

Page 28: ...ted Enter your SIM PIN code and press OK If the correct code is entered copying will begin as detailed above If the incorrect PIN is entered Incorrect SIM Card PIN is displayed and the display will return to the PIN entry screen If you enter the incorrect PIN a second time including attempts made on other devices SIM PIN Error is displayed and the display will return to the phonebook menu Using th...

Page 29: ...ng the keypad enter the dialling code and select Save You hear a confirmation beep 5 Press and hold to exit and return to standby 4 Use or to select either Country Code National Code or International Code and select OK Menu Menu Menu Menu Menu Menu Menu Menu SIM Country Code These settings control the conversion of numbers from mobile format which may include 44 and may have the 0 removed from the...

Page 30: ...e is displayed select OK option 3 Press or to display either External Volume or Internal Volume then select the OK option 4 The current setting is highlighted Press or to highlight the volume you require 5 Select the OK option and you will hear a confirmation tone 6 Press and hold to exit and return to standby Handset ringer melody The handset has 15 ringer melodies to choose from 5 standard and 1...

Page 31: ...d you will hear a confirmation tone 6 Press and hold to exit and return to standby Handset earpiece volume The handset has 5 earpiece volume settings The default setting is 3 1 Press or until Handset Settings is displayed then select the OK option 2 Press or until Handset Ear Volume is displayed then select the OK option 3 Press or to select the volume you want and select the OK option to confirm ...

Page 32: ...ion 2 Press or until Auto Answer is displayed then select either the On or Off option and you will hear a confirmation tone 3 Press and hold to exit and return to standby Handset name You can give your handset a personalised name to personalise if you are using more than one handset The maximum number of characters is 10 1 Press or until Handset Settings is displayed then select the OK option 2 Pr...

Page 33: ...h Français Deutsch Italiano and Espanol 1 Press or until Handset Settings is displayed then select the OK option 2 Press or until Language is displayed then select the OK option 3 Press or to select the language you want 4 Select OK option and you will hear a confirmation tone 5 Press and hold to exit and return to standby Warning tones Your BT Synergy 4500 allows you to set beeps warning tones to...

Page 34: ...e batteries are low or when your handset goes out of range 1 Press or until Handset Settings is displayed then select OK option 2 Press or until Warning Tones is displayed then select OK option 3 Press or to select either Key Tones Low Battery Tone or Out Of Range Tone 4 With the warning tone you want displayed select either the On or Off option and you will hear a confirmation tone 5 Press and ho...

Page 35: ...will hear a confirmation tone 5 Press and hold to exit and return to standby Base ringer melody The base has 5 ringer melodies to choose from 1 Press or until Base Settings is displayed then select the OK option 2 Press or until Base Ringer Melody is displayed then select the OK option 3 The current melody is highlighted and played Press or to highlight the melody you want 4 Select the OK option a...

Page 36: ...or until Base Settings is displayed then select the OK option 2 Press or until PIN Code is displayed then select the OK option 3 PIN Code is displayed Enter the current 4 digit PIN code and select the OK option 4 New PIN is displayed Enter a new 4 digit PIN code and select the OK option 5 Confirm PIN is displayed Re enter the new PIN code and select the OK option You will hear a confirmation beep ...

Page 37: ... can restore your BT Synergy 4500 to its default original settings Please note this will delete your phonebook redial and calls list 1 Press or until Base Settings is displayed then select the OK option 2 Press or until Restore Settings is displayed then select the OK option 3 PIN Code is displayed Enter your 4 digit PIN code and select the OK option The handset power switches off and the base bee...

Page 38: ...ernal Ringer Volume 5 Handset External Ringer Melody 1 Handset External Ringer Volume 5 Earpiece Volume 3 Handset Language English Directory Empty Calls List Empty Redial List Empty Base Ringer Volume 5 Base Ringer Melody 1 PIN code 0000 Pause 3 Seconds Dial Mode Tone TBR Key Lock OFF Recall 100ms Alarm OFF Date and Time Jan1st 12 01 SMS Incoming SC Number 1 0800 58752 SMS Outgoing SC Number 1 147...

Page 39: ...en select OK option 2 Press or until Set Alarm is displayed Select the On option to set an alarm The first digit is highlighted 3 Enter the time you want the alarm to sound in 24 hour format e g for 07 30am press then select the OK option 4 Press or to select an alarm melody then select the OK option 5 Press or to select Once on Daily then select the OK option You will hear a confirmation tone 6 P...

Page 40: ...e so so that you will know when each message was received see page 9 10 Base display The base display shows symbols relative to your answering machine and the table opposite provides an explanation of what these symbols mean Symbol Definition Blank Power off C 0 flashing Day Time needs to be set 0 9 Answer on mode 0 9 messages 9 flashing 10 59 messages Indicates when more than 9 messages are store...

Page 41: ...nswering machine is switched off The display on the base will flash between a dash and the number of messages saved in the memory Switch the answering machine ON OFF using the handset 1 Press or until the display shows Answer The current status Off or On is highlighted 2 If you want to change the status press either the OFF or ON option button Your chosen setting will be announced and then the dis...

Page 42: ...e answer delay setting via the base 1 Press and hold until the current setting is announced then release 2 Press and release repeatedly to scroll through the settings until you reach the setting you want With each press the option will be announced and shown on the base display When you hear the setting you want do not press the button again After a short delay your chosen Answering machine Synerg...

Page 43: ...er delay setting via the handset 1 Press or until the display shows Answer Settings and select the OK option 2 Press or until the display shows Answer Delay and select the OK option 3 The current setting is highlighted Use or to highlight the setting required between 2 and 9 or Time Saver and select the OK option Audible message alert When you have new messages with the audible message alert switc...

Page 44: ...option 3 The current setting is highlighted Press ON option button to switch ON or press OFF option button to switch OFF An announcement will confirm the setting Outgoing messages The outgoing message is the message a caller first hears when the answering machine picks up their call There are 2 pre recorded outgoing messages to choose from see note opposite or you can record your own You can only ...

Page 45: ...the pre recorded message Your Answer Only message can be up to 12 minutes long maximum recording length and will replace the pre recorded message However you should try to keep your message short to allow time for recording memos or incoming messages when using Answer and Record mode Record your own outgoing message via the handset 1 Lift the handset and press or until display shows Answer Setting...

Page 46: ...OK option 4 Display shows Outgoing Message select the Play option and the machine will announce Your outgoing message is and your message will be played back to you Select the outgoing message answer mode Via the base 1 Press and hold until you hear Please select outgoing message then release the button 2 To select Answer and Record press and release or to select Answer Only press and release Your...

Page 47: ...can delete your own outgoing message and go back to using the pre recorded outgoing message Via the handset 1 Lift the handset and press or until the display shows Answer Settings and select the OK option 2 Press or until the display shows Outgoing Message and select the OK option 3 Use or to select either Answer Record OR Answer Only and select the OK option 4 The display shows Outgoing Message S...

Page 48: ...l stop playing you will hear a short beep and then the default outgoing message will play Using the answering machine via the base Message playback 1 Press You will hear You have n messages Your message s begin to play back starting with the first message received Both new and old messages will be played At the start of each message the number of the message is announced and displayed on the base ...

Page 49: ...seconds Press again to resume playback Press to play the next message Press and hold to play the next message at 11 2 times the speed fast playback Press once to repeat the current message Press twice quickly to play the previous message Press to delete the current message You will hear Message deleted Del Play Play Synergy 4500 Issue 3 Edition 1 21 08 06 7771 Answering machine ...

Page 50: ...ck 1 Select the option The display shows Play Messages along with number of new messages New and the total number of old and new messages All 2 To play new message s only Select the New option Your new messages will be played To play all messages old and new Select the All option All your messages will be played in the order they were received At the start of each message the number of the message...

Page 51: ...ring the countdown to delete all messages If you do not want to delete messages select the Save option Record a memo You can record a memo message for another user of your BT Synergy 4500 Your memo can be up to 12 minutes maximum recording time but you should try to keep it short to leave space for other messages 1 Pick up the handset Press or until the display shows Record Memo and select the OK ...

Page 52: ...cording Press 4 Press to end recording 5 The display will return to the standby screen Your memo is now stored and can be played back in the same way as incoming messages Call screening When the answering machine is on and takes a call you can use the loudspeaker to listen to the caller leaving a message You can then identify the caller and decide whether to take the call in person To screen a cal...

Page 53: ...let the answering machine take the call and finish recording the message press Remote access You can operate your answering machine from any TouchtoneTM phone by calling your BT Synergy 4500 and entering a 3 digit security PIN Using a PIN code prevents other people from accessing your machine without permission Change the remote access PIN code via the handset 1 Press or until the display shows An...

Page 54: ...our outgoing message 2 Press then enter your security code 3 Press 7 within 8 seconds You will hear Answer On and your answering machine will switch on ready to answer incoming calls To check for messages 1 Dial your phone number When you hear your outgoing message press You will hear Please enter your security code Menu Answering machine Synergy 4500 Issue 3 Edition 1 21 08 06 7771 Time saver Whe...

Page 55: ...ve accessed your answering machine messages you can press to hear the remote access main menu options Simply follow the instructions you hear To play all messages press 2 To play new messages press 3 To skip back during messages press 4 To delete during messages press 5 To skip forward during messages press 6 To set answer on or off press 7 To hear the outgoing message menu press 8 To set a new se...

Page 56: ... list whether you answered the call or not If a call is received when the list is full the oldest entry will be deleted automatically When a new call is received in the Calls list the icon will flash on the display and the calls counter above the icon shows how many new calls you have received View and dial from the Calls list 1 Select the option The most recently received number or name is displa...

Page 57: ...ion Enter Name is displayed 4 Enter a name using the keypad then select the OK option 5 Edit Number is displayed Select the OK option to confirm 6 The ringer melody options are displayed use or to scroll through the options You will hear a sample of each melody when you hear the one you want select the Save option to confirm Display shows Entry Saved 7 Press and hold to exit and return to standby ...

Page 58: ...t 3 Select the Del option Delete Entry is displayed 4 Select the Del option again to confirm Entry Deleted is displayed and then the next entry in the Calls list 5 Press and hold to exit and return to standby Delete the whole Calls list 1 Select the option The most recently received number or name will be shown 2 Select and hold the Del option for 2 seconds Clear Calls List is displayed 3 Select t...

Page 59: ... also subscribed to a Caller Display Service the caller s number or name if stored in the Directory will be shown on the display for 20 seconds after this time the display will return to your first caller s details Instead of the engaged tone the second caller will hear an announcement to hold as you are aware that they are waiting To use Call Waiting To answer the second call without disconnectin...

Page 60: ...patible switchboard PBX and you have new voice messages waiting the symbol will flash in the display to alert you You can see the date and time the call was received and the number for your voice mail server provider when you view the Calls list see page 56 While viewing the number in the Calls list press to dial the server number and then follow the instructions given to access your messages BT C...

Page 61: ...s One device must be unplugged or have receive text disabled please refer to the product documentation to enable incoming text messages on the other device Welcome to the BT text messaging Service on your BT Synergy 4500 Your BT Synergy 4500 can send and receive text messages from participating mobile networks and compatible landline telephones in the UK The fixed line text service is provided und...

Page 62: ...d to Select OK Either enter the number you want to send to using the keypad and select OK Or select to open the phonebook and scroll or to search for the name you want and select OK Or select to open the Calls list and scroll or to search for the name number you want and select OK Menu Menu Menu Menu Menu Menu Menu Menu Menu Menu Text messaging At any time press Back to go back to the previous scr...

Page 63: ...to select On or Off and select OK Add Symbols use to insert a punctuation symbol into a text message Select OK to display the choice of symbols Scroll or to the symbol you want and select OK The symbol is added to your text at the cursor Insert number use to insert a number into a text message Numbers can be inserted from the phonebook or calls list by pressing the button next to the relevant icon...

Page 64: ...aximum of 50 Each message has details of the number where the message was sent the time and the date it was sent Saved messages are stored in the Outbox If you save a message to complete and or send later it will be stored in the outbox Messages that have not been sent will not show a telephone number with the message details Text messaging If the text is unsuccessful the message Unable to send wi...

Page 65: ... Use and the message will be stored in the Outbox with the message Not Sent When the line becomes available your BT Synergy 4500 will attempt to send the message again When writing a message if no keypad button is pressed for 30 seconds the display will return to idle and the message will not be sent Maximum number of messages across Inbox and Outbox is 50 Received messages are stored in the Inbox...

Page 66: ...ear to delete the last character or digit to the left of the cursor 2 Press or to move the cursor Characters digits are entered to the left of the cursor 3 Press and release to insert a space 4 Press three times to add a smiley 5 Press and hold as a shortcut to the Add Symbols table table then use or to highlight the symbol you want and select OK to insert it into your message 6 To enter a number ...

Page 67: ...box is displayed Select the OK option 3 If you have set up personal user areas press or to highlight the user area you want and select the OK option Enter your sub address PIN code and press OK If you have not set up any user areas continue to point 4 4 The first ten characters of the newest message are displayed first To view the full details for this message select the OK option Menu Menu Menu M...

Page 68: ...r s details are stored in your phonebook and a name number match is found otherwise you will see the sender s number The date and time the message was sent The full message Use or to move through the message Select Back to return to the message list 5 When viewing a message Select Del to delete the displayed message Delete Message is displayed Select Del to delete or Save to cancel deletion Or Sel...

Page 69: ...her number Select OK The message is displayed Select Opt Send to is displayed select OK Either enter the number you want to send to using the keypad or select a number from the phonebook or Calls list and select OK Select OK again to confirm Press or to select the send mode and select OK The message will be sent Dial Number to ring the number Select OK The number is displayed select OK again to co...

Page 70: ...ea you want and select the OK option Enter your sub address PIN code and press OK If you have not set up any user areas continue to point 4 4 Press or to highlight the message you want and select the OK option The message details are displayed 5 When viewing a message Select Del to delete the displayed message Delete Message is displayed Select Del to delete or Save to cancel deletion Or Select Op...

Page 71: ... displayed Edit the text using the keypad Use Clear to delete incorrect chartacters digits When the text is ready to send select Opt to display Send to and follow the instructions shown above Delete All to delete all messages in the Outbox Select OK Delete All messages is displayed Select Del to delete or Save to cancel deletion 6 Press and hold to exit and return to standby Service Centre numbers...

Page 72: ... option 3 Press or until Setting Server number is displayed Select the OK option 4 Use or to highlight the Server you want and select the OK option 5 Use or to highlight Incoming or Outgoing and select the OK option 6 The currently saved number is displayed If necessary press to delete the existing service centre number and enter the new one then select the OK option to confirm 7 Press and hold to...

Page 73: ...4500 is pre set to send using Server Centre 1 All messages sent will go via the selected provider 1 Press or TXT Menu is displayed Select the OK option 2 Press or until TXT Settings is displayed Select the OK option 3 Press or until Server Activation is displayed Select the OK option 4 Press or to select the number for the server you want to activate and select the OK option 5 Press or to select O...

Page 74: ...rn to standby User Areas Your BT Synergy 4500 is pre set to make all text messages available to every user with all messages sent from and received at a Common Box To keep your messages private you can set up to 4 PIN protected personal user areas sub addresses Each personal user area has its own Inbox and Outbox which are only accessible when the correct PIN is entered Menu Menu Menu Menu Menu Me...

Page 75: ...nd select the Edit option 5 Name is displayed select OK Enter the name you want e g Kate and select OK 6 Password is displayed select OK 7 Enter a 4 digit password and select OK Re enter the password to confirm and select OK 8 Sub address is displayed select OK 9 Enter a sub address number which is not already in use and press OK then press Save 10 Press and hold to exit and return to standby Menu...

Page 76: ...er the text will automatically be stored in your personal user area Open a user area When you want to read write and send text messages you must open your user area first 1 Press or TXT Menu is displayed Select OK 2 Press or to select your user area from the list displayed and select OK 3 If you have set a PIN protection enter your 4 digit PIN and select OK 4 You can now read write send and delete...

Page 77: ...ht the name of the User area e g John you want and select the Edit option 5 Enter the 4 digit password for this user box and select OK 6 Name is displayed select OK Enter the new name you want e g Kate and select OK 7 Password is displayed select OK 8 Enter a 4 digit password and select OK Re enter the password to confirm and select OK 9 Sub address is displayed select OK 10 Enter a sub address nu...

Page 78: ...u want and select the Del option 5 Enter the 4 digit password for this user box and select OK 6 Select Del to confirm and User Box Deleted is displayed Or select Save to cancel deletion and User Box Saved is displayed 7 Press and hold to exit and return to standby Check the list of sub addresses To see a list of the sub addresses currently in use 1 Press or TXT Menu is displayed Select OK 2 Press ...

Page 79: ... select the OK option 5 Press and hold to exit and return to standby Check the common box sub address To check the sub address number for the Common Box 1 Press or TXT Menu is displayed Select OK 2 Press or until TXT Settings is displayed Select OK 3 Press or until Common Box Sub Address is displayed Select the OK option 4 The current code for the Common Box is displayed Enter a new code for the b...

Page 80: ...or TXT Menu is displayed Select OK 2 Press or until TXT Settings is displayed Select OK 3 Press or until Send option Save is displayed Select the OK option 4 Press or to display either Save Sent Message ON or Save Sent Message OFF and select OK 5 Press and hold to exit and return to standby Menu Menu Menu Menu Menu Menu Menu Menu Text messaging Save will save a text message to the outbox to be sen...

Page 81: ...set can also be registered to up to 3 other bases You can then select the base you would prefer to use If you have purchased a BT Synergy 4500 multiple pack any additional handsets come pre registered to the base If you have purchased an additional handset separately you must register it to your BT Synergy 4500 base before it can be used Registering your handset At the base 1 Press and hold for 10...

Page 82: ... be updated with the handset number for the selected base Select a base If your BT Synergy 4000 handset is registered to more than one base you can select which base to use Alternatively if you select Auto your handset will automatically select the base with the best reception 1 Press or until Registration is displayed then select the OK option 2 Press or until Select Base is displayed then select...

Page 83: ...lect a handset 1 5 then select the OK option Once de registered the display on the de registered handset will flash Handset Not Registered Internal calls If you have more than one handset registered to the base you can make internal calls between two handsets 1 Press Int Internal Call to Handset is displayed 2 Press the handset number 1 5 you want to call then select the OK option At the called ha...

Page 84: ...n select the OK option The called handset will ring and the display shows Internal Call Handset X At the called handset the user can press to answer the call 3 Press to complete the transfer and end the call at the original handset 3 Way Call You can hold a 3 way conference call between 2 internal handsets and 1 external handset During your call 1 Press and hold Your external caller will be put on...

Page 85: ... on 0870 605 8047 or email bt helpdesk suncorptech com 2 Enter the internal handset number that you want to hold the 3 way call with then select the OK option 3 When the internal handset user answers select the Con option to begin the 3 way call 4 Press to finish the 3 way call Using additional handsets ...

Page 86: ...eed recharging Has there been a power cut If so place the handset back on the base for 10 seconds and try again If it still does not work disconnect the batteries and mains power for 10 minutes then reconnect and try again Check that the telephone line is working correctly and that you have a dial tone Try disconnecting the line cord then reconnect it and try again You have a dial tone but the pho...

Page 87: ...ndset is within range of the base icon flashes The batteries are low place the handset on the base charger to recharge icon not scrolling Try cleaning the charging contacts Check that the mains power is correctly connected You hear the busy tone when you press Make sure the handset is in range of the base Another handset registered to your BT Synergy 4500 base may be on the line Answering machine ...

Page 88: ...STD dialling code Cannot register a handset to a base You can register a total of 5 handsets to your BT Synergy 4500 base and you can register your BT Synergy 4500 handset to up to 4 bases Check that you have not exceeded the limits Check that you have entered the correct PIN number default PIN 0000 Check that you are at least one metre away from other electrical equipment to avoid interference wh...

Page 89: ...operly connected Check that the base station power supply is plugged into the mains socket and switched on and that the telephone is plugged into the telephone wall socket There might be a fault on the line Check your telephone line is working properly You might have deleted the server number in error See page 71 72 for instructions on how to enter the number Cannot send text Check service centre ...

Page 90: ...lephone number when sending you a text message Text has previously been sent and received but you are now only receiving voice spoken text messages from number 0845 6021111 This may be due to your line being de registered at the text service centre All you need to do is text RESET and send it to 00000 You will receive a confirmation message back This assumes that your Caller Display service is act...

Page 91: ...e handled 1 Press or TXT Menu is displayed Select the OK option 2 Write Message is displayed Select the OK option 3 Use the keypad to type in the following commands depending upon what you want to do Opt out from receiving voice text messages Turns off the opt out option Turns on permanent voice text message delivery to your phone All incoming text is delivered as voice text Turns off permanent vo...

Page 92: ...s only to that message e g Hello I will be home late If you are sending a message from a fixed line phone and require a status report Will allow a status report to be sent back to youwhen you have sent a message to confirm delivery Place at the start of your text message Write the message and send it You will receive a reply text back to your phone giving the status report for that message You kee...

Page 93: ...accepts no responsibility for damage caused to your BT Synergy 4500 by using any other types of batteries Safety information Only use the power supply suitable for the BT Synergy 4500 range Using an unauthorised power supply will invalidate your guarantee and may damage the telephone The item code for the base mains power supply is 032763 If you have purchased a multiple pack the item code for the...

Page 94: ...hrooms Do not expose your product to fire explosive or other hazardous conditions There is a slight chance your phone could be damaged by an electrical storm We recommend that you unplug the power and telephone line cord during an electrical storm Product disposal instructions The symbol shown here and on the product means that the product is classed as Electrical or Electronic Equipment and shoul...

Page 95: ...or email bt helpdesk suncorptech com for assistance In the unlikely event of a defect occurring please follow the Helpline s instructions for replacement or repair Outside of the 12 month guarantee period If your product needs repair after the guarantee period has ended the repair must meet the approval requirements for connection to the telephone network We recommend that you contact BT s approve...

Page 96: ...oducts are available from the BT Synergy Helpline on 0870 605 8047 R TTE This product is intended for use within the UK for connection to the public telephone network and compatible switchboards This equipment complies with the essential requirements for the Radio Equipment and Telecommunications Terminal Equipment Directive 1999 5 EC For your records Date of purchase Place of purchase Serial numb...

Page 97: ...to enter a pause in the dialling sequence Press to insert a pause P before entering the telephone number You may also need to enter a pause when storing international numbers or charge card numbers Recall You may need to use the recall function if you are connected to a switchboard PBX Private Branch Exchange contact your PBX supplier for further information The recall function is set to timed bre...

Page 98: ...Synergy 4500 Issue 5 Edition 1 18 01 07 7993 ...

Page 99: ...Synergy 4500 Issue 5 Edition 1 18 01 07 7993 ...

Page 100: ...ent are provided subject to British Telecommunications plc s respective standard conditions of contract Nothing in this publication forms any part of any contract British Telecommunications plc 2007 Registered Office 81 Newgate Street London EC1A 7AJ Registered in England No 1800000 BT Synergy 4500 Issue 5 01 07 1 Designed and produced by The Art Design Partnership Ltd Printed in China Visit us at...

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BT SYNERGY 4500, User Manual

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