background image

57

Help

BT Synergy 3205 SMS – Issue 2 – Edition 2 – 16.03.04 – 5980

Problems

Possible cause

Cannot receive text

Check service centre number is correct.

Ensure you have subscribed to a Caller Display service 
and  that it is active.  You can check this by noting if your
phone displays data regarding your caller’s number when
you receive an incoming call.

Handset is registered 

This may be due to your handset being de-registered.  

to the SMS service

All you need to do is type Register and send it to 

and text has been 

00000. You will receive a confirmation message back.

previously sent and

This assumes that your Caller Display service is active 

received but you are

and working on your line.

now only receiving 
incoming messages
as voice text 

Note:

Messages sent to 00000 are not charged for.

5980 BT Synergy 3205 UG [2-2]  23/3/04  2:08 pm  Page 57

Summary of Contents for SYNERGY 3205 SMS

Page 1: ...BT Synergy 3205 SMS Issue 2 Edition 2 16 03 04 5980 User Guide BT SYNERGY 3205 SMS 5980 BT Synergy 3205 UG 2 2 23 3 04 2 03 pm Page 1 ...

Page 2: ...s Register up to 5 handsets to the base without the need for additional wiring giving you a complete phone system on a single line The BT Synergy 3205 SMS is a Digitally Enhanced Cordless Telecommunications DECT product and is GAP compatible You must subscribe to your network provider s Caller Display service for this feature to work A quarterly fee is payable Welcome to your BT Synergy 3205 SMS d...

Page 3: ...e instructions on the next few pages Need help If you have any problems setting up or using your BT Synergy 3205 SMS contact the Helpline on 0870 605 8047 Alternatively you may find the answer in Help at the back of this guide Got everything BT Synergy 3205 SMS base BT Synergy 3205 SMS handset 2 x NiMH AAA rechargeable batteries Battery compartment cover Mains power adaptor Item code 872260 Belt c...

Page 4: ... and number 18 Dial from phonebook 19 Edit an entry 19 Delete entries 20 Baby call 21 Room monitor mode 22 Handset settings Set time and date 24 Keypad and warning beeps 24 Ringer volume 25 External Internal ringer melody 25 Keypad lock 26 Auto talk 26 Name handset 27 Language 27 Base settings Ringer volume 28 Ringer melody 28 Select base 29 Change base PIN 29 Default settings 30 Caller Display Ca...

Page 5: ...ivery of SMS messages 46 To read new SMS messages 47 To read old SMS messages 47 To forward a message 48 To reply to a message 49 SMS message memory full 50 To delete individual messages 50 To delete all messages 51 SMS Service Centre numbers 51 To change the SMS Centre phone numbers 52 Help Replacing handset batteries 53 Helpline 59 General information Safety 60 General 60 Cleaning 61 Environment...

Page 6: ...dset is fully charged The base station must be plugged into the mains power at all times You must charge your handset for 16 hours before you can use it Which socket Power socket Telephone line socket Location You need to place your BT Synergy 3205 SMS within 2 metres of a mains power and telephone socket so that the cables will reach Make sure it is at least 1 metre away from other electrical app...

Page 7: ...no circumstances should non rechargeable batteries be used Use only approved Nickel Metal Hydride batteries NiMH size AAA capacity 550mAL 1 2V Using unapproved batteries will invalidate your guarantee and may damage the telephone 3 Insert the 2 x AAA NiMH batteries supplied Then slide the battery compartment cover into place 4 Place the handset on the base to charge for at least 16 hours The red C...

Page 8: ... display indicates when you are in range of the base If the symbol flashes and you hear a warning beep you are out of range and will need to move closer to the base Helpline If you have any difficulties setting up your BT Synergy 3205 SMS please call the BT Synergy Helpline on 08706 058 047 SLOT 5980 BT Synergy 3205 UG 2 2 23 3 04 2 03 pm Page 8 ...

Page 9: ...ge 14 Also used as a delete edit and exit button Talk Press to make receive and end calls page 14 Handsfree Make and receive calls using the handsfree mode page 16 Display Shows caller s details name and or number you have dialled and the status of the handset Also used to display SMS text messages Menu Use to access and select the options in the menu see page 12 SMS Press to enter SMS menu or if ...

Page 10: ...light Comes on when the handset is on the base Page Press to page the handset page 18 Also used to register handsets Green Power In use light On when the power is on Flashes when the handset is in use when the phone rings and to indicate new SMS messages Getting to know your phone Base 5980 BT Synergy 3205 UG 2 2 23 3 04 2 03 pm Page 10 ...

Page 11: ...see page 27 Date HS1 The handset number is displayed at all times when in standby mode even if you change the handset name Time Icon Steady Flashing EXT External line in use Incoming call INT Internal call Internal call from another handset New SMS messages received 3 way conversation in progress Battery weak Battery half full Battery full Phonebook Menu in use Handset linked to base Out of range ...

Page 12: ...croll to the menu option you want 2 Press to view the sub menus for the displayed menu then use and to select further menu options and to confirm any settings For example to change the handset ringer volume 1 scroll to HANDSET scroll to RING VOL 2 Scroll and to select volume to confirm Getting to know your phone Exit or go back one level in the menu Press Or press and hold to return to standby If ...

Page 13: ...ook Keypad lock Babycall Monitor mode Handset Menu Warning tones Ring Volume Earpiece Volume Int Melody Ext Melody Auto Answer Handset name Language Setup Time settings Base Volume Base Melody Select Base Remove Handset PIN Code Ring Priority Dialling Mode Recall PABX Setup Default Registration Base 1 2 3 4 5980 BT Synergy 3205 UG 2 2 23 3 04 2 03 pm Page 13 ...

Page 14: ...he caller s number and name if stored in the phone book is displayed See page 32 for more information Switch handset on off 1 Press and hold to switch the handset off Or Press button to switch the handset on Make an external call 1 Press then dial the number you want Preparatory dialling Preparatory dialling allows you to enter the number before pressing the button You can correct any mistakes bef...

Page 15: ... the handset is on the base simply lift it up and speak Earpiece volume During a call 1 Press or to select volume 1 to 5 In standby 1 Press then to display HANDSET MENU 2 Press then to display EAR VOL 3 Press then or to select volume 1 to 5 4 Press to confirm 5 Press and hold to return to standby Using the phone 5980 BT Synergy 3205 UG 2 2 23 3 04 2 03 pm Page 15 ...

Page 16: ...s 2 Press to end the call Answer a call in handsfree When the phone rings 1 Press and the call is transferred to the loudspeaker Switch to handsfree during a call During a call 1 Press The call is transferred to the loudspeaker 2 Press to end the call Using the phone To switch back to the handset at any time press again During a handsfree call press or to change the volume The icon is displayed wh...

Page 17: ...er from the redial list 1 Press repeatedly to display and scroll through the redial list 2 With the number you want displayed press to dial Secrecy Use secrecy during a call to mute your voice so that you can talk to someone nearby without your caller hearing you 1 Press SECRECY ON is displayed Your caller cannot hear you now 2 Press again to return to your caller Using the phone Any number entere...

Page 18: ...set Using the phone Paging You can alert handset users that they are wanted or locate a missing handset 1 Press on the base The handsets will ring and the displays will show Paging 2 Press to stop the paging ring Or Press any button on the handset Phonebook You can store up to 40 names and numbers in the Phonebook Names can be up to 8 characters long and numbers up to 20 digits Store a name and nu...

Page 19: ...ant to edit and press 8 Phonebook with Caller Display If you subscribe to a Caller Display service and want the names in your Phonebook displayed instead of the phone numbers you must store the full telephone number including the full dialling code Insert a pause in a stored number You may need to enter a pause when storing international numbers charge card numbers or if you connect your telephone...

Page 20: ...r new ones then press 7 Press and hold to return to standby Delete entries 1 Press 2 Press to scroll to Ed Phonebook and press 3 Press to scroll to Delete Entry and press 4 Press or to scroll to the name of the entry you want to delete and press 5 The number for the entry is displayed and Delete Entry press again to confirm 6 Press and hold to return to standby Using the phone 5980 BT Synergy 3205...

Page 21: ...bysitter To set your baby call telephone number 1 Press 2 Press to scroll to Babycall and press 3 Press to scroll to Number and press 4 Enter the telephone number and press 5 Press and hold to return to standby To switch baby call on 1 Press 2 Press to scroll to Babycall and press 3 Press to scroll to on and press The display will show Babycall until you switch it off 21 Using the phone BT Synergy...

Page 22: ... by making an internal call to the handset This could be used for example in a child s bedroom To switch room monitor on or off 1 Press 2 Press to scroll to Monitor mode and press 3 Press or to select either Off or On and press If you have selected On the display will show Monitor mode until you switch it off 22 Using the phone BT Synergy 3205 SMS Issue 2 Edition 2 16 03 04 5980 5980 BT Synergy 32...

Page 23: ...ndset number of the handset you want to monitor the room 2 Press and hold the button To exit monitor mode press R 23 Using the phone BT Synergy 3205 SMS Issue 2 Edition 2 16 03 04 5980 5980 BT Synergy 3205 UG 2 2 23 3 04 2 10 pm Page 23 ...

Page 24: ...ss then to display Handset Menu 2 Press Display shows Warning Tones press again 3 Press or to select either Keypress Low Battery or Out of range and press 4 Press or to select On or Off and press 5 Press and hold to return to standby 24 If you have subscribed to your network provider s Caller Display Service the date and time is set automatically when your BT Synergy 3205 SMS receives its first ca...

Page 25: ...n to standby External Internal ringer melody You can set different melodies for internal and external calls There are 5 melodies to choose from 1 Press then to display Handset Menu and press again 2 Press to display either Int Melody or Ext Melody and press The current ringer melody is displayed and played 3 Press or to select the melody you want you will hear a sample melody and press to confirm ...

Page 26: ... twice 2 Press to select Off and press Auto talk When the handset is on the base you can answer a call just by picking it up When auto talk is switched off you will always have to press to answer a call The default setting is On 1 Press then to display Handset Menu and press again 2 Press to scroll to Auto Answer and press 3 Press or to select On or Off and press to confirm 4 Press and hold to ret...

Page 27: ...d hold to return to standby Language You can change the language used on the handset display Choose from English Francais Deutsch Italiano or Espanol 1 Press then to display Handset Menu and press again 2 Press to scroll to Language and press 3 Press or to scroll and display the language you want and press to confirm 4 Press and hold to return to standby Handset settings Use the button to correct ...

Page 28: ...Volume press 3 Press or to select Volume 1 to 5 or Volume Off you will hear a sample ring and press to confirm 4 Press and hold to return to standby Ringer melody Choose from 5 base ringer melodies 1 Press then to display Setup 2 Press then to display Base Melody and press 3 Press or to select Melody 1 to 5 you will hear a sample ring and press to confirm 4 Press and hold to return to standby 28 5...

Page 29: ... registering your handset to another base see page 35 1 Press then to display Setup 2 Press then to display Select Base and press 3 Press or to select BASE 1 to 4 or AUTO and press to confirm 4 Press and hold to return to standby Change base PIN 1 Press then to display Setup 2 Press then to display PIN Code and press Display shows PIN Code 3 Enter your 4 digit PIN then press Display shows NEW Code...

Page 30: ...ettings You can reset your BT Synergy 3205 SMS to its original default settings 1 Press then to display Setup 2 Press then to display Default and press Display shows PIN 3 Enter the 4 digit base PIN and press The display flashes BASE 1 and then SYNERGY 1 Your BT Synergy 3205 is now reset to its default settings 5980 BT Synergy 3205 UG 2 2 23 3 04 2 10 pm Page 30 ...

Page 31: ... handset base melody 1 PIN code 0000 Handset name SYNERGY Handset language English Button beeps On Battery low indicator beeps On Out of range warning beeps On Auto answer On Dialling mode Tone Pause after picking up line dial out code 3 seconds Phonebook Empty Redial list Empty Calls list Empty Base settings 5980 BT Synergy 3205 UG 2 2 23 3 04 2 10 pm Page 31 ...

Page 32: ...including the area code otherwise the name will not match the number stored in the phonebook Caller Display If you subscribe to a Caller Display service you can see the caller s number on the handset display unless it has been withheld before you answer the call If your BT Synergy 3205 SMS finds a name number match in your handset phonebook the name will be displayed as well Missed calls list If y...

Page 33: ...nd press 2 Display shows Add Entry and Delete Press Display shows Name 3 Enter the name of up to 8 characters and press to confirm 4 Press and hold to return to standby Delete an entry 1 Press to open the calls list then scroll or to the entry you want and press 2 Display shows Add Entry and Delete Press or to scroll to Delete Entry and press The entry is deleted 3 Press to return to the calls lis...

Page 34: ...ear on the handset display Instead of the engaged tone the second caller will hear an announcement to hold on as you know they are waiting Accept a Call Waiting call If during a call you hear the call waiting beep 1 Press to put your current call on hold and speak to the second caller 2 Press again to return to your first caller To end the first call and take the second call 1 When speaking to the...

Page 35: ...base At the base 1 Press and hold until you hear two beeps after about 10 seconds then release At the handset 2 Press then scroll to Registration and press Page Additional handsets bases IMPORTANT Each additional handset you buy must be registered with the base Remember to charge the batteries of new handsets for at least 16 hours before use If the display is flashing Not Registered and your hands...

Page 36: ...register handsets 1 Press then scroll to Setup and press 2 Scroll to Remove HS and press The display shows PIN 3 Enter your PIN original setting 0000 and press 4 Scroll or to select the handset Handset 1 5 you want to de register then press Display shows Confirm 5 Press to confirm Once de registered the handset display shows Not Registered 4 1 Additional handsets bases If the handset does not find...

Page 37: ...flash When the handset locates the base the handset will be automatically selected and shown on the display 5 Press to confirm The handset is registered To see the base station identity number 1 Press then to display Setup and press 2 Press to scroll to Base Id and press The identity number is displayed 5 Press and hold to return to standby Additional handsets bases The base must be GAP compatible...

Page 38: ... display shows INT and the number of the handset calling 3 Press to end the call Transferring calls You can transfer an external call to another handset registered to the base During an external call 1 Press and hold until Internal Call is displayed 2 Press then the number of the handset you want 1 5 The caller is put on hold 3 When the other handset answers you can talk to them and press to trans...

Page 39: ...2 When the handset answers press and hold for about 3 seconds You can now start your 3 way conversation 3 Press to end the call Handset priority If you have more than one handset registered to the base you can select one handset or the base to ring first You can also set the number of rings before the other handsets start ringing Int R Int R Additional handsets bases If the handset does not answer...

Page 40: ...ber you require e g Handset 3 and press Display shows Rings followed by a number between 1 and 9 5 Scroll to the number of rings you want and press to confirm The ring priority is set To switch ring priority on off 1 Press then scroll to Setup and press 2 Scroll to scroll to Ring Priority and press 3 Scroll to select either On or Off and press 4 Press and hold to return to standby Additional hands...

Page 41: ...MS you will automatically be registered for the service On receipt of your first SMS through the service the system will send you a welcome SMS message back You may also register by sending the word Register to 00000 upon which you will receive a confirmation message Cost of the fixed line service There is no subscription charge other than the subscription to Caller Display Visit the BT com websit...

Page 42: ...ive texting FasTxT saves time by predicting the letter you are going to use It makes writing messages easier and normally reduces the number of button presses required For example to type the word sirs Standard method Press four times for s Press three times for i Press three times for r Press four times for s 7 7 4 7 SMS Text Messaging Helpline If you have any difficulties sending or receiving SM...

Page 43: ...ive you the following characters with each successive press of the button Button Character 0 Ù 1 SPACE ì ç ø A B C a b c 2 à Ä ä D E F d e f 3 É é è G H I g h i 4 Ι Γ Λ Ω π J K L j k l 5 Y Q X M N O m n o 6 Ñ ñ Ö ö Ò P Q R S p q r s 7 Æ æ ß T U V t u v 8 ü Ü W X Y Z w x y z 9 À à 9 8 7 6 5 4 3 2 1 0 SMS Text Messaging 5980 BT Synergy 3205 UG 2 2 23 3 04 2 10 pm Page 43 ...

Page 44: ... The display shows Outbox then Send to 6 Enter the number you want using the keypad Press to delete an incorrect digit Or Press to display Phonebook then use or to display the name number you want 7 Press to confirm and send the message The display shows Sending SMS followed by Message sent A copy of the message is kept in the Outbox SMS Text Messaging If you have no unread messages you can press ...

Page 45: ... to select Outbox and press 3 Press to select the message you want to send and press The message is displayed 4 Press to confirm Display shows Send to 5 Enter the phone number you want to send the message to Or Press to display Phonebook then scroll or to display the name number you want 6 Press to confirm the message 7 Press again to send The display shows Sending SMS followed by Message sent SMS...

Page 46: ...flashing The total number of messages received will remain on the display until they have been deleted from the Inbox Delivery of SMS messages The system will always try and deliver the message to a text enabled phone in written format only if there is a problem with delivery will the message be delivered as voice text with the exception of forced voice text messages See the Help section on page 5...

Page 47: ...ge is displayed along with the sender s number and when it was sent 3 Use or to scroll through the message 4 Press to return to standby Or Press to select another menu option To read old SMS messages You can select either Inbox to read any received messages or Outbox to read any sent messages 1 Press until SMS is displayed 2 Press to select Inbox or Outbox then press The message list is displayed ...

Page 48: ... option To forward a message You can send a received message on to another person 1 Press until SMS is displayed Then scroll to Inbox and press The message list is displayed starting with the newest message 2 Use or to scroll to the message you want to forward then press The message is displayed 3 Press to confirm then scroll to Forward 4 Press then enter the phone number you want to send the mess...

Page 49: ...essage 1 Press until SMS is displayed Then scroll to Inbox and press The message list is displayed starting with the newest message 2 Use or to scroll to the message you want to reply to then press The message is displayed The message is displayed 3 Press to select Reply then press 4 Enter the phone number you want to send the message to Or Press to select Phonebook then scroll or to select the na...

Page 50: ...ull Memory Full will flash in the display When the SMS memory is completely full Memory Full is permanently displayed You must delete messages before you can receive or write any new ones To delete individual messages 1 Press until SMS is displayed Then scroll to Inbox or Outbox and press The message list is displayed starting with the newest message 2 Use or to scroll to the message you want to d...

Page 51: ...s have been pre loaded into the BT Synergy 3205 If you accidentally delete the SEND or RECEIVE SMS Service Centre numbers you will need to re enter them in order for your SMS Service to work The SEND SMS Service number is 1 14 47 70 0P P1 17 70 09 94 40 00 09 9 The RECEIVE SMS Service number is 0 08 80 00 0 5 58 87 7 5 52 29 9 SMS Text Messaging If you have no unread messages you can press as a sh...

Page 52: ... 2 16 03 04 5980 To change the SMS Centre phone numbers You can change the SMS Centre for sending and receiving SMS text messages 1 Press until SMS is displayed 2 Press to select Settings then press The display shows 3 Press to select Send or Receive then press 4 Press to delete any incorrect digits enter the new number then press to confirm SMS Text Messaging Messages 9 Send Receive Terminal nr 5...

Page 53: ...nergy Helpline 0870 605 8047 Remove the battery compartment cover and remove the existing batteries Insert new batteries and replace the compartment cover Problems Possible cause No display The batteries may be flat or dead Recharge or replace the batteries Is the handset switched off To switch on see page 14 No dial tone Check that the telephone line cord is plugged into the phone socket Check th...

Page 54: ...ect base See page 29 No ring on the handset Check that the ringer volume is switched on see page 25 Check that the base is plugged into the phone socket and that it is also connected to the mains power and switched on Buzzing noise on my Sometimes your BT Synergy 3205 SMS and other radio TV computer DECT GAP compatible handsets can interfere with other or hearing aid electrical equipment if placed...

Page 55: ...3205 charger Item Code 003313 Check that the handset is sitting correctly in the base Check that the handset batteries have been correctly fitted Cannot adjust an Someone else might be making changes using another option in the base handset Try again when the other handset user has station finished Have you pressed to confirm your selection 5980 BT Synergy 3205 UG 2 2 23 3 04 2 08 pm Page 55 ...

Page 56: ...ht be a fault on the line Check your telephone line is working properly You might have deleted the server number in error Refer to pages 51 52 for instructions on how to enter the number Your SMS memory might be full Delete unwanted text messages see page 50 51 More than one SMS product plugged into the line Remove other products Cannot send text Check service centre number is correct including 14...

Page 57: ...you receive an incoming call Handset is registered This may be due to your handset being de registered to the SMS service All you need to do is type Register and send it to and text has been 00000 You will receive a confirmation message back previously sent and This assumes that your Caller Display service is active received but you are and working on your line now only receiving incoming messages...

Page 58: ...to the telephone number shown on your telephone bill Other functions and services available from the SMS service By sending the following commands to the BT text self administration facility you can control functions and capabilities in your SMS phone and the way messages are handled To send commands you need to dial 00000 first You then have the following options This will enable you to opt out f...

Page 59: ...ow a status report to be send back to you when you have sent a message to confirm delivery Place at the start of your text message Write the message and send it You will receive a reply text back to your phone giving the status report for that message 0 0 3 3 2 BT Synergy 3205 SMS Helpline 0870 605 8047 Call the dedicated BT Synergy Helpline if you are having difficulties using your BT Synergy 320...

Page 60: ... used with the base is 872260 Use only the approved rechargeable batteries supplied Spare rechargeable batteries are available from the BT Synergy Helpline 0870 605 8047 Do not open the handset except to replace the handset batteries or the base This could expose you to high voltages or other risks Contact the Helpline for all repairs Radio signal transmitted between the handset and base may cause...

Page 61: ...oduct Never use a dry cloth as this may cause a static shock Environmental Do not expose to direct sunlight The product may heat up when the batteries are being recharged or during prolonged periods of use This is normal However we recommend that to avoid damage you do not place the product on antique veneered wood Do not stand your product on carpets or other surfaces which generate fibres or pla...

Page 62: ... faulty or below standard or as a result of inferior workmanship of materials Products over 28 days old from the date of purchase may be replaced with a refurbished or repaired product The conditions of this guarantee are The guarantee shall only apply to defects that occur within the 12 month guarantee period Proof of purchase is required The equipment is returned to BT or its agent as instructed...

Page 63: ... needs repair after the guarantee period has ended the repair must meet the approval requirements for connection to the telephone network We recommend that you contact BT s approved repair agent TecLogic on 01672 564444 or a local qualified repairer Returning your phone If the Helpline is unable to remedy your problem they will ask you to return the product Where possible pack the product in its o...

Page 64: ...EN of 4 is exceeded the telephone may not ring With different telephone types there is not guarantee of ringing even when the REN is less than 4 Only use approved power supply item code 872260 for base station Only use approved AAA NiMH rechargeable batteries R TTE This product is intended for use within the UK for connection to the public telephone network and compatible switchboards This equipme...

Page 65: ...intended for use within the UK for connection to public telephone network and compatible switchboards which support tone dialling and timed break recall If in doubt please consult your service provider Switchboard external line access code You may need to enter an access code e g 9 in order to get an outside line So that the switchboard has time to pick up an outside line you may also need to add ...

Page 66: ... outside line This feature automatically inserts a pause between the access code and the telephone number you have entered in the phonebook However for this feature to work you must still enter the access code before the telephone number when storing the number in the Phonebook 1 Press then scroll to display Setup and press 2 Scroll to display PABX Setup and press 3 Scroll to Pabx 1 and press to d...

Page 67: ...hase Serial number For guarantee purposes proof of purchase is required so please keep your receipt Enter your BT Synergy 3205 SMS base PIN here see page 29 for more information 7 Press or to select 3 or 5 seconds and press 8 Press and hold the button to return to standby 5980 BT Synergy 3205 UG 2 2 23 3 04 2 08 pm Page 67 ...

Page 68: ...t are provided subject to British Telecommunications plc s respective standard conditions of contract Nothing in this publication forms any part of any contract British Telecommunications plc 2004 Registered Office 81 Newgate Street London EC1A 7AJ Registered in England No 1800000 BT Synergy 3205 SMS Issue 2 03 04 2 Designed and produced by The Art Design Partnership Ltd Printed in China 5980 BT S...

Reviews: