Response 12 - Edition 2 – 13th October ’99
14
Maintenance
General
Service
Simply clean your Response 12 with a
soft cloth. Do not clean with a wet cloth.
Do not clean with abrasive materials or
solvents as these may damage the unit.
Do not spray aerosol cleaners onto your
Response 12.
Within guarantee
If you experience a problem with your
Response 12 you should contact the BT
Helpline,
Lo
-call 0845 769 7146. Calls
are charged at local call rates. If the
problem is not remedied, you will be
advised to contact your original point of
purchase.
Some retailers offer extended warranty
schemes for cover outside the initial 12-
month period. Please ask them for
details.
Outside warranty
If your Response 12 needs repair
after the warranty period has ended,
call the Response Helpline on
Lo
-call
0845 769 7146
for information on our
recommended repair agents.
If you have to return your
Response 12
Pack the unit securely, preferably in the
original packaging. All parts must be
returned including the mains power
adaptor. We cannot take responsibility
for goods damaged in transit.