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Quartet 1100 User Guide – Edition 4 – 7.8.00 

• Callers are faint.
• Interference.
• Buzzing.

• Whooshing.

• Echoing.

• Tinniness.

You are moving out of range.

Radio channel interference.

Radio channel interference.

The base unit or the handset are
too close to electrical equipment
or metal obstructions.

Move closer to the base unit.

Press the 

CHANNEL 

button on

the handset, to select a clearer
channel.

Press the 

CHANNEL

button on

the handset, to select a clearer
channel.

Relocate the base unit or move
around with the handset until
reception improves.

• Call appears to have been cut

off after pressing the SECRECY
button.

You may have pressed a number
key on the handset after pressing 
the 

SECRECY

button. The current

handset will try to transfer the call
to another handset.

Wait 30 seconds; the call will
return to the current handset. 
Or press the 

TALK

button and the

call will return immediately.

• No Quickdial store.

You may have pressed the 

TALK

button first before storing the
number.

Don’t press the 

TALK

button

when storing numbers.

• BATT LOW light on the 

handset is flashing.

The handset needs recharging.

Replace the handset on the base
unit, ensuring that the base unit 
is plugged in and that the

CHARGING

light is on.

•  No CHARGING light on the

base unit.

Dirty contacts on base unit or
handset.

Clean the contacts with a dry cloth.
Heavy soiling can be removed with
a pencil eraser.

• Base unit does not ring but

lights show on base unit.

Telephone is not connected to the
telephone line.

The base ringer is set to off.

Line fault or faulty socket.

Plug the telephone into the
telephone socket.

Set the base ringer setting to a
higher volume.

Try the telephone on another
socket or another line. If the
telephone works, contact BT on
151, or your telephone network
operator for repairs to the line or
socket.

If you are still experiencing difficulties please call the Helpline on 

0845 769 7146

.

Summary of Contents for QUARTET 1100

Page 1: ...quipment is not designed for making emergency telephone calls when the power fails Alternative arrangements should be made for access to emergency services This product is intended for connection to a...

Page 2: ...Channel button Selects an alternative radio frequency if interference occurs during a call Talk button Press to make or receive a call Keypad Volume control buttons Adjusts the handset ringer and earp...

Page 3: ...ging Power In use light Comes on when connected to the power supply and flashes when in use Charging light Comes on to indicate charging when the handset is on the base Battery charging contacts Page...

Page 4: ...an mute a call and speak to someone else in the room without your caller hearing You and your caller will hear music whilst on hold 4 Quartet 1100 User Guide Edition 4 7 8 00 Key features phone number...

Page 5: ...g and receiving calls 11 Last number redial 12 Secrecy 12 One touch memories 13 Quickdial memories 13 Paging 16 1471 Call Return 16 Call waiting 17 Using Quartet 1000 Additional Handsets 18 Registerin...

Page 6: ...base unit HELPLINE If you have problems with your phone call the Quartet 1100 Helpline on 0845 7697146 Your Quartet 1100 is designed for ease of use and made to the high standards set by BT You can e...

Page 7: ...erious risk of explosion and or the release of highly toxic chemicals Cleaning Simply clean the handset and base station with a damp not wet cloth or an antistatic wipe Never use household polish as t...

Page 8: ...each Make sure it is at least 1 metre away from other electrical products to avoid interference Do not situate the product in the bathroom or other humid areas Your Quartet 1100 works by sending and r...

Page 9: ...argeable batteries will reduce with time as they wear out so reducing the talk standby time of the handset Eventually they will need to be replaced New batteries can be obtained from the BT shop or fr...

Page 10: ...lephone line cord into the bottom of the base unit and plug the other end of the line cord into the BT socket Your Quartet 1100 is now ready for use Helpline If you have any difficulties setting up yo...

Page 11: ...andset on the base unit To receive a call When the phone rings If your handset is on the base unit simply pick it up to answer the call Or If your handset is off the base unit press the TALK button to...

Page 12: ...4 7 8 00 To use the channel button Your Quartet 1100 automatically scans the available radio channels and selects the best quality reception to use If you experience interference during a call press...

Page 13: ...04 from the memory and then complete the number manually One touch memories You can store one of your most frequently used telephone numbers in each of the one touch memories M1 or M2 Please note that...

Page 14: ...IAL button to confirm Quickdial To dial a number in the Quickdial memory Press the TALK button Press the QUICKDIAL button Enter the location number between 0 and 9 under which the number is stored The...

Page 15: ...ge the handset melody There are 3 handset melodies to choose from The default setting is melody one Press the QUICKDIAL button Use the UP and DOWN buttons to scroll through the melodies and choose the...

Page 16: ...ring You can stop paging at any time by pressing the PAGE button on the base unit or the TALK button twice on the handset After approximately one minute your handset will return to standby Paging You...

Page 17: ...To use Call Waiting You can answer the second call without disconnecting your first caller by pressing the R button The first caller will be put on hold When you have spoken to the second caller you c...

Page 18: ...3 or 4 so it can be identified from other additional handsets see page 19 Registering your handset Note The following erasing and re registering procedure can be used for re registering an original h...

Page 19: ...handset must be assigned an identity number 2 3 or 4 Your Quartet 1100 handset is already registered as HANDSET 1 A Quartet additional handset is pre set as HANDSET 2 However further additional handse...

Page 20: ...en the handset number that you want to transfer the call to While the call is being transferred you and the caller will hear music The called handset will ring If the call is not answered within 30 se...

Page 21: ...tee period If your product needs repair after the guarantee period has ended the repair must meet the approval requirements for connection to the telephone network We recommend that you call the repai...

Page 22: ...will hear a tone Press 1 for Tone dialling Or Press 2 for Pulse dialling Press the QUICKDIAL button You will hear a confirmation tone Quickdial Quickdial 1 2 AB C Redial Call security Your Quartet 11...

Page 23: ...all facility You may need to use the recall function if you are connected to a switchboard PBX Private Branch Exchange contact your PBX supplier for further information The recall function when set to...

Page 24: ...the mains power Then reconnect the base unit to the mains then replace the handset on the base unit for 10 seconds and try again Place the handset on the base unit and recharge it for 24 hours ensurin...

Page 25: ...button and the call will return immediately No Quickdial store You may have pressed the TALK button first before storing the number Don t press the TALK button when storing numbers BATT LOW light on...

Page 26: ...it then fit the cables into the channels on the bottom of the base unit Attach the base unit by hooking it over the screws protruding from the wall Your Quartet 1100 can be wall mounted by removing th...

Page 27: ...24 25 Helpline 6 Inductive Coupler 12 Last number redial 12 Location of product 8 Make a call 11 Melody handset 15 One touch memory deleting 14 dial 13 store 13 Paging 16 Pause 13 22 Phone socket 10 P...

Page 28: ...28 Quartet 1100 User Guide Edition 4 7 8 00 Wall mounting template 70mm...

Page 29: ...conditions of contract Nothing in this publication forms any part of any contract TouchtoneTM is a registered trade mark of British Telecommunications plc in the UK British Telecommunications plc 2000...

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