background image

F

eatur

es

pages 10 – 19

Calls 

and 

cash

pages 4 – 9

Tr

oubleshooting

pages 20 – 21

22

Technical

Protecting against vandalism 
and theft

Your Payphone Contour 300 Plus is
designed for use in constantly supervised
and sheltered sites. It is not recommended
for locations where there is any risk of
vandalism or theft.

Connecting to the BT Network

The Payphone Contour 300 Plus is
approved:

• to provide a public payphone service

• for multi-frequency (tone) and loop

disconnect (pulse) dialling

• for inductive coupling to appropriate

hearing aids

• for Call barring

• for use with compatible:

– PBXs

– PABXs

– key systems

– dealerboards

– key and lamp units

– automatic call distributors which

provide a BS6312 compatible port and
meet the requirements for simple
phones. Your supplier will be able to
provide you with a list of compatible
apparatus.

Maintaining your Payphone
Contour 300 Plus

Keep the Payphone clean and make sure
that the coin slots are always free of
obstructions.

Do not polish the keypad.

Requirements for payphone
notices

OFTEL Regulations require you to display
a payphone notice which gives the
following information:

• details of limitations of access to the 100

operator service

• what happens to unused coins

• the minimum payment to make a call

• the method of payment

• the full postal address of the location of

the payphone

• the person who should be contacted

about caller complaints

• how calls are charged

• an indication that 999 and 112 calls 

are free

• a warning that calls may be overheard

where other extensions are connected to
the same line.

VAT liability

If you are registered for VAT, you will 
be required by HM Customs and Excise 
to account for the VAT on the cash you
collect in your Payphone Contour 300 Plus.

Liability for calls

You must pay all the BT call charges. 
Calls are charged at standard BT rates.

You can set the rate that you charge 
for calls made from your Payphone
Contour 300 Plus. 

You might want to use the money you
collect to contribute to the call charges and
rental charges.

BT Chargecard calls

Calls made with a BT Chargecard which is
charged to your Payphone Contour 300
Plus’s phone number will be charged on
your phone bill in the normal way. 
You will not be charged for calls made
with other BT Chargecards.

2305 c300+ User Guide 3.9br  23/10/01  5:27 pm  Page 22

Summary of Contents for Payphone Contour 300 Plus

Page 1: ...br Payphone Contour 300 Plus User guide 2305 c300 User Guide 3 9br 23 10 01 5 27 pm Page 1...

Page 2: ...g the last number 7 ring volume changing the ring volume 8 cash checking your takings 9 emptying the cash tray 9 Features pages 10 19 Calls and cash pages 4 9 Troubleshooting pages 20 21 2 Calls and c...

Page 3: ...e instructions in this section PIN change 12 call barring 12 call back 12 call charges 13 minimum fee 13 memory buttons 14 reverse charge calls 14 new call types 15 display languages 15 fake coins 16...

Page 4: ...for 10p or the minimum fee for this call Check your notice for details 3 Watch the display for information The display shows how much is left during the call When 20 seconds of call time is left you...

Page 5: ...l be ejected Changing the speech volume Press VOLUME once to increase the volume Press VOLUME again to return to the initial volume The Contour 300 Plus is fitted with an inductive coupler handset tha...

Page 6: ...he minimum fee left you can make another call 2 Press NEXT CALL 3 Dial the next number you want 4 Watch the display for information 020 7123 456 please dial Features pages 10 19 Calls and cash pages 4...

Page 7: ...led 1 Don t hang up when you hear the engaged tone 2 Press NEXT CALL 3 Press REDIAL The payphone will redial the last number for you 020 7123 456 please dial Features pages 10 19 Troubleshooting pages...

Page 8: ...olume to high low or even switch it off altogether We can do this for you if you contact the Helpdesk For contact details see page 23 1 Unlock the top cover and remove it 2 Switch the ringer to the vo...

Page 9: ...ray reset the payphone to 0 To leave the amount unchanged Press H To reset to 0 Press 0H To see how much the payphone has taken since it was first used Press H again 145 76 0 00 32 40 pin Features pag...

Page 10: ...hone number of your payphone and we may also ask you some security questions For contact details see page 23 You can programme the features yourself if you want to The rest of this section tells you h...

Page 11: ...can let them choose their Display language Feature page Programme your payphone to recognise 16 New coins when they re introduced and to reject Fake or Old coins Switch on Call privacy if you ve got m...

Page 12: ...ot H LAST NO PIN change Change your PIN if you think that someone else has found out what it is or if you want one that s easier to remember Keeping your PIN Safe If you want to write your PIN down ma...

Page 13: ...hanging the number of seconds callers get for 10p on all the different types of call The higher the charge rate the higher the call charge Contour 300 Plus calculates the cost of each call made intern...

Page 14: ...he type of call such as fixed fee If you choose a fixed fee press H and then use Memory 3 to set the fee Repeat to programme the next memory button Clearing a memory button Press REDIAL when the displ...

Page 15: ...certain codes Cancelling a call type S39H If you ve already programmed some call types press Memory 3 until the display shows Enter the number Press H Press H to bar the number or press Memory 1 to ch...

Page 16: ...amme up to two tokens or coins S86H Insert eight of the tokens or coins Press Memory 3 or use the keypad to set the value of the coin H TOKEN A1 Fake coins You can stop fake coins or tokens called slu...

Page 17: ...s You can stop people using your payphone to listen in to calls made on your extension by switching the privacy feature on If call privacy is on you will not be able to transfer calls from your extens...

Page 18: ...o work out what rate to charge for calls S32H Press Memory 3 to move day forward Press Memory 4 to move day back H tuesday Dialling types Most phone exchanges use Touchtone dialling which makes musica...

Page 19: ...l calls If you have any problems please contact the Helpdesk For contact details see page 23 Cancelling a code S72H Automatic access code Enter the code for an outside line Press H Press H Press Memor...

Page 20: ...tact details see page 23 Line is busy Check that the payphone is plugged into the phone socket Contact the Helpdesk for contact details see page 23 Problem Solutions Display says Check the cash box is...

Page 21: ...check that the total REN of all your phones doesn t add up to more than 4 Each phone connected to a phone line uses the signal that comes down the line The signal is only strong enough for a few phon...

Page 22: ...to display a payphone notice which gives the following information details of limitations of access to the 100 operator service what happens to unused coins the minimum payment to make a call the met...

Page 23: ...to product help payphones bt com or call the Payphone Helpdesk free on 0800 25 25 41 and we will be pleased to help you Lines are open Monday to Saturday 8am to 6pm If you need replacement cash box k...

Page 24: ...London EC1A 7AJ Registered in England No 1800000 Produced by BT Payphones Designed by Enterprise IDU Printed in the UK PHME 34479 9 2001 EC Declaration of Conformity We Marconi Interactive Systems Of...

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