BT
Pathway
QUICK REFERENCE GUIDE
Offices worldwide
The telecommunications services described in this publication are
subject to availability and may be modified from time to time.
Services and equipment are provided subject to British
Telecommunications plc’s respective standard conditions of contract.
Nothing in this publication forms any part of any contract.
©British Telecommunications plc 2004.
Registered Office: 81 Newgate Street, London EC1A 7AJ.
Registered in England No. 1800000.
BT Pathway Quick Reference Guide (05/04)
2702.61000–2
8
How to use a Standard Phone on your BT Pathway
Answering and making calls
Answer a call using the handset
When phone rings, lift handset
Answer a call using handsfree
Use handsfree if available on your telephone
Make an external call
Lift handset, or use handsfree if available
Obtain free line by dialling 9. OR Dial extension number
(51-56, 81-83)
Make an internal call
Lift handset, or use handsfree if available
Dial extension number (20,37). OR Dial 0 for Operator
Transfer external call to an internal extension
Press the
R
Recall key and dial the extension number and
replace handset
To put an external call on hold
Press the
R
Recall key. Replace handset to continue to
use phone.
Call held for 30 seconds when phone is idle. If busy will ring
when handset replaced
BT
Pathway
QUICK REFERENCE GUIDE
9
BT
Pathway
QUICK REFERENCE GUIDE
Diverting calls
To Divert a call on busy
Dial 123 followed by number
To cancel Divert a call on busy
Dial 152
To Divert a call on no Answer
Dial 153 followed by number
To cancel Divert a call on no answer
Dial 153
To Divert all calls
Dial 151 followed by number
To cancel Divert all calls
Dial 151
10
Voicemail
Turning on your Voicemail
Enter 151, 152 or 153 followed by 38
Entering a personal greeting
The code to access a voice box is 88 followed by your
extension number, password and
#
. Press 91 to enter
greeting. Press 92 to check greeting.
Press 93 to delete greeting.
Retrieving Messages from your Voicemail box
Basic phones give no indication of incoming messages so
check Voicemail often.
The code to access a voice box is 88 followed by your
extension number password and
#
. Press 1 to playback.
Changing your security code
The code to access a voice box is 88 followed by your
extension number, password and
#
. Press 0 followed by your
new password up to 8 digits long.
example:12341234
Paging
Setting up Public Address (PA) announcement
Press 47
Answering Public Address
Press 45
Paging a single Systemphone extension
Press 43 followed by Systemphone extension number.
BT
Pathway
QUICK REFERENCE GUIDE
11
Speed dialling
Programming your personal directory
Dial 62 then enter location (0-9) where you want to store
desired number (Dial the number to store. Go on hook)
Dialling your personal directory - numbers
Dial 61 then enter location (0-9) of the number required.
Number automatically dialled
Dialling a number from the system Directory
Dial System Speed Numbers (7001-7200).
Conference calling
Internal conference - up to 3 people
From a standard phone press
R
when on call, place the
second call and when answered dial
R3
External conference - up to 3 people
From a standard phone press
R
when on call, place the
second call and when answered dial
R3
BT
Pathway
QUICK REFERENCE GUIDE
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