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Can I access business Online email directory?
Yes you can access the online directory
if your business has one set up. From the
Contacts
, press
Menu
then
Find online
.
How do I view between all the
different folders in my inbox?
In the email account, select
Menu
and
Folders
and then
Menu
and
Show all folders
.
Why can’t I see the emails in my sub folders?
You will need to manage your folders to do this.
From email select
Folders
,
Menu
then
Manage folders
select the folder that you
wish to view, select
Sync
and then Done.
How do I switch between email accounts
when I am in another account?
Select
Menu
,
Tools
,
Switch Accounts
.
Where are my emails? The synchronisation
works but I can’t see them on my phone.
For POP3 email you can change the setting
using
Menu
,
Tools
,
Options
then
4
.
Account
Settings
. From here scroll through until the
Download messages
screen appears and
you can change the period from which your
emails are downloaded. Please note that
very frequent polling for messages and/or
downloading old inbox messages may result in
higher data usage over the mobile network.
I sent an email to a colleague yesterday. To them
it shows that I sent it months ago. Why is that?
It is likely the date & time are not set
correctly in your handset. You may change
date & time by going to
Settings
then
Clock & alarm
then
Date & time
.
How much does it cost me to send emails?
Emails in Wi-Fi mode are free when you are
attached to your BT Hub or use up BT Openzone
minutes at BT Openzone hotspots. Emails sent
using GPRS or 3G data use your GPRS data
bundle. Emails may be different sizes and will
require differing amounts of data. The Office
Anywhere product has included a bundle of GPRS
data usage as part of the service which covers
most typical user’s requirements per month.
Note that outside the UK roaming charges
outside of your bundle will apply.
I didn’t receive all of my email.
How do I see the rest of the email?
Open mail. Select the mailbox you wish to view.
The handset will typically download the first
part of the email. Should you wish to see the
rest of the message on an attachment, click
the relevant link in the opened message.
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