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36
Using the mobile network
You can use your BT handset in any country
in the world, but please remember to call
Customer Services on
0800 678 1030
three
days in advance of travelling, to confirm that
your roaming service has been activated.
International call and data
charges – please note
While there is no charge to set up international
roaming, call charges differ greatly from country to
country, and international calls are charged at the
prevailing rates. Please be aware that while you’re
abroad, you have to pay for any calls you receive
as well as those that you make. Also email or
web browsing over the mobile network outside
the UK may attract significantly higher usage
charges. Eligibility for roaming is subject to status,
and you may be required to show a satisfactory
payment history before this service is activated.
Dialling from abroad
It’s easy to make calls when you’re overseas. All you
need to remember is to dial [+] and the country
code before the number you wish to dial. e.g.
[+44]
for the UK. Remember to leave out the first ‘0’ from
the number, e.g. to call from Spain to London, dial
‘
+442071234567
’ not ‘
+4402071234567
’.
To call the UK from abroad
•
Insert
+
•
Then
44
•
Delete the ‘
0
’ prefix
•
Then, dial your number, e.g.,
2071234567
A time-saving tip
Why not put the [
+44
] prefix in front of
your friends’ numbers in your mobile’s
address book before you go overseas?
They’ll work just the same in the UK, but
remember to drop the ‘
0
’, as above.
Before going abroad
To be able to pick up your messages overseas, you’ll
need to do the following
before leaving the UK
:
•
Note your personal mailbox number
– find
out what this is by dialling
*#104# SEND
.
(Please note that, once you’re abroad, you
will not be able to use this function).
•
Set up your own voicemail PIN code
With a voicemail PIN, you’ll be able to pick up
your voicemail messages from abroad either
using your mobile, or any other phone.
•
Don’t forget to pack your charger
and a travel adapter
Using abroad
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