BT H51 Quick Setup And User Manual Download

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BT Cordless Headset H51

UK’s best selling phone brand

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Quick Set-up and User Guide

Summary of Contents for H51

Page 1: ...BT Cordless Headset H51 UK s best selling phone brand Quick Set up and User Guide ...

Page 2: ...orking socket Connect your headset base to the power supply and allow the battery to charge for at least 3 hours before connecting to a telephone line To make sure you get the best range and reception from your headset avoid interference by placing the base away from large metal objects such as fridge freezers and microwave ovens or electronic products such as computers and TVs 2 If you need some ...

Page 3: ...ched Headset base Mains power adaptor item code 069858 2 earbuds 2 over the ear hooks Over the head band Behind the neck band Important Only use the mains power adaptor cables and rechargeable battery supplied in this box or this product might not work Any replacement rechargeable battery must be of the same type BT accepts no responsibility for damage caused to your product if you use any other t...

Page 4: ...raffic outside motors microwave ovens refrigerators or fluorescent lighting The product works by sending radio signals between the base and the headset The strength of the signal depends on where you position the base Putting it as high as possible can help give you the best signal IMPORTANT Don t try to make calls until the headset battery is fully charged If you need some help call us on 0800 21...

Page 5: ...8 2182 Talk Standby time Under ideal conditions the headset battery should give up to 8 hours of talk time or 115hrs standby on a single charge This doesn t mean you can unplug the base or leave the handset for this length of time without charge When the headset is not in use recharge it by mounting it on the headset base 5 If you need some help call us on 0800 218 2182 or go to bt com producthelp...

Page 6: ...t again Battery performance To keep the battery in the best condition leave the headset off the base for a few hours at a time Running the battery right down at least once a week well help it last as long as possible 3 Charge 1 Insert the headset into the magnetic charging mount on the base and leave to charge for at least 3 hours before use The light will illuminate red to indicate that the batte...

Page 7: ... you need to fit an ADSL microfilter between the phone line cord and the phone socket You can get BT ADSL microfilters from bt com shop If you use BT Infinity you will not need to use an ADSL microfilter For other types of broadband please check with your provider if a microfilter is required Connect your headset directly to a telephone line to receive calls only Make sure the Corded Handset Conne...

Page 8: ... line as the headset base the ringers on those phones will ring to alert you of an incoming call Connect your headset and cordless or corded phone to the same telephone line wall socket to make or receive calls Menu Calls ADSL microfilter not included is required if using your headset on a broadband line Telephone line cord Plug one end into the headset base PSTN socket and the other into the line...

Page 9: ...a BT Converse 2100 or 2300 phone see page 40 of the Help section If you ve connected to a corded phone you need to connect your headset to the corded handset on your phone 07900 124456 AM PM NEW 3 Plug the other end of the corded phone connection cable into the handset socket on your corded phone 1 Plug one end of the corded phone connection cable provided into the Desk Phone socket on the back of...

Page 10: ... page 34 To change or use the headset attachments go to page 25 Or you may find the answer in the Help section on page 39 or see our online frequently asked questions at bt com producthelp Alternatively call the Helpline on 0800 218 2182 Our dedicated advisors are more likely to be able to help you than the retailer where you made your purchase Calls made from within the UK mainland network are fr...

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Page 12: ...21 Adjust the headset earpiece ringer volume 21 Mute the ringer temporarily 22 Call Waiting 22 Options during a call 23 To adjust the earpiece listening volume 23 To adjust the speaking volume 23 Mute 23 Using multiple headsets or phone handsets on a call 24 Using the headset attachments 25 Earbuds 25 To remove an earbud from the headset earpiece 25 To attach an earbud to the headset earpiece 25 O...

Page 13: ...the neck band 32 To attach the neck band to the headset 32 To remove the neck band from the headset 33 Headset base settings 34 Corded handset connected switch 34 Adjust the desk phone audio switch 34 Add and register a headset to a BT Cordless Headset H51 36 Register a headset to the headset base 36 De registering headsets 37 De register all headsets from the headset base 38 Help 39 General infor...

Page 14: ...e Flashes three times to indicate the headset is turning on Flashes twice every three seconds when the headset is in use Flashes four times every four seconds when there is an incoming call Flashes every 10 seconds when a fully charged and registered headset in idle mode is out of the headset base Red Blue Flashes slowly when the headset is not registered Flashes quickly when the headset is trying...

Page 15: ...rpiece listening volume while on a call page 23 Mute Recall Press to mute the microphone during a call page 23 Press and hold for two seconds to answer an incoming call when you receive a call waiting alert during a call page 22 Press to mute the ringer in the earpiece when there is an incoming call page 22 Earpiece Battery pack Open to replace the battery pack Microphone The microphone incorporat...

Page 16: ...ume is at its lowest setting The listening volume is at its highest or lowest setting Any key is pressed while the headset is out of range Two low beeps Call waiting alert tone Two rapid beeps every 20 seconds Low battery warning Three rising beeps A conference call starts Three rapid beeps every 20 seconds The headset is out of range The headset is not yet registered Ringtone Incoming call alert ...

Page 17: ...oducthelp Base Magnetic charging mount Place the headset here for charging Mute light In Use light Lifter light Desk phone audio switch side of base Used to adjust the audio if you have connected the headset base to a corded phone page 34 Pair Use to initiate headset registration or de registration ...

Page 18: ... are de registering headset s from the headset base In Use Blue On when the headset is in use Lifter Blue On when the Corded Handset Connected switch is set to Yes Lifter For details of compatible lifters go to bt com producthelp Microphone Volume Up or Down Press the volume buttons to adjust the speaking volume when on a call page 23 Corded handset connected YES NO Choose the setting based on whe...

Page 19: ...times and you will hear three beeps as it turns off Make a call If the headset base is connected to the telephone wall socket via a cordless phone 1 Make a call as normal using your cordless phone 2 Press on the headset to join the call at any time 3 After joining the call you can put your phone handset down and continue the call using the headset Using the headset If you plug the headset into a t...

Page 20: ...the headset Do not hang up the corded handset until you want to end the call Answer a call If the headset base is connected to the telephone wall socket via a cordless phone 1 Press on the headset If the headset base is connected to the telephone wall socket via a corded phone 1 Lift the corded handset from its base 2 Press on the headset at any time to join the call Do not hang up the corded hand...

Page 21: ...eadset earpiece ringer volume The headset base and headset do not have external ringers When you receive calls the headset earpiece will ring If you have other phones connected to the same telephone line as the headset base they will ring to alert you to incoming calls 1 Press Vol or Vol on the top of the headset when it is not in use to adjust the volume 2 To turn the ringer volume off press Vol ...

Page 22: ...ed to your network provider s Call Waiting service and it is switched on you will hear a call waiting alert tone if there is an incoming call while you are already on a call 1 Press and hold Mute Recall on the headset for two seconds to put your current call on hold and answer the new call 2 To switch back and forth between calls at any time press and hold Mute Recall for two seconds You ll need t...

Page 23: ...lume If you are on a VoIP call you can adjust the listening or speaking volume in your computer audio settings and your VoIP calling software To adjust the speaking volume 1 During a call press on the right side of the headsetbase toincrease ordecreasethemicrophone sensitivity used to adjust the speaking volume Mute You can turn the headset microphone off so your caller cannot hear you speak but y...

Page 24: ...d on the same phone line can join an external call in progress The number of headsets or handsets that can join may be limited by your telephone system so please check your telephone user guide for more information 1 To join a call with a headset press on the headset 2 To end the call press or place the headset in the headset base The call will only end when all handsets and headsets have hung up ...

Page 25: ...rbud and twist and pull the earbud gently until it separates from the earpiece To attach an earbud to the headset earpiece 1 Choose the earbud size you want 2 Position the earbud on the earpiece as shown in the diagram on the next page 3 Press the earbud down gently on the earpiece until it clicks into place Move the earbud around so that the protruding bump on the earbud is pointing towards your ...

Page 26: ...o sizes of ear hooks supplied You can choose the most suitable ear hook and then attach it to the headset To adjust the headset to wear on the left or right ear To wear on the left ear 1 Make sure the ear hook ring is positioned as shown in the diagram below before installation 2 Then attach the ear hook ring see page 27 for instructions ...

Page 27: ... right ear 1 Make sure the ear hook ring is positioned as shown in the diagram below before installation 2 Then attach the ear hook ring see below To attach the ear hook to the headset 1 Remove any headset attachment connected to the headset earpiece except the ear bud 2 Insert the earpiece into the ear hook as shown below ...

Page 28: ... or go to bt com producthelp 3 Press the edge of the ear hook ring towards the earpiece until it clicks into place as shown below 4 Hook the headset onto the ear you want to use and adjust the angle of the headset until the microphone is pointing towards your mouth as shown below ...

Page 29: ...ng with one hand whenever adjusting the handset microphone up or down To remove the ear hook from the headset Hold the headset with one hand and twist and gently pull the ear hook with the other hand until it separates from the earpiece Over the head band To attach the head band to the headset 1 Remove any headset attachment connected to the headset earpiece except the earbud 2 Insert the earpiece...

Page 30: ...o bt com producthelp 3 Push the earpiece towards the head band ring until it clicks into place as shown in the diagram below 4 Adjust the head band to fit your head Adjust and rotate the angle of the headset until the microphone is pointing towards your mouth as shown in the diagram below ...

Page 31: ... help call us on 0800 218 2182 or go to bt com producthelp To remove the head band from the headset Hold the headset with one hand and the head band ring with your other hand Twist and gently pull the headset until it separates from the head band ring ...

Page 32: ...t the earbud 2 Insert the earpiece into the neck band ring as shown in the diagram below 3 Push the earpiece towards the neck band ring until it clicks into place as shown in the diagram below 4 Place the neck band around your neck with the padded neck band rings over your ears To wear on your other ear remove the headset from the neck band see page 33 and then attach it to the other side of the n...

Page 33: ...ust and rotate the angle of the headset until the microphone is pointing towards your mouth as shown in the diagram below To remove the neck band from the headset Hold the headset with one hand and the neck band ring with your other hand Twist and gently pull the headset until it separates from the neck band ring ...

Page 34: ...a telephone wall socket see page 7 set the Corded Handset Connected switch to NO If you connect your headset to a desk phone handset see page 9 set the Corded Handset Connected switch to YES Adjust the desk phone audio switch If you have connected your headset to a desk phone you may need to adjust the corded handset audio Headset base settings ...

Page 35: ...der to help achieve the best sound quality for both the receiver and microphone 1 Firstly make sure the Corded Handset Connected switch is set to YES 2 Lift the corded handset and press on the headset to check for a dial tone If there is no dial tone or the dial tone is unclear slide the corded handset audio adjust switch on the side of the headset base from A to F until the dial tone is clear 3 Y...

Page 36: ...dset base Register a headset to the headset base 1 Make sure the battery is installed properly in the headset see page 5 The light will flash slowly in red and blue to indicate that the headset is not registered 2 Place the headset in the headset base and let it charge for at least one hour before beginning registration 3 After charging remove the headset from the headset base 4 Press and hold dow...

Page 37: ...arged 7 To check that registration has been successful press the button on the headset and check for a dial tone If registration has failed you will hear Not registered and the light on the headset will flash slowly in red and blue To reset the headset remove it from the headset base and try the registration process again De registering headsets You may need to de register your headsets if you wis...

Page 38: ...ess and hold down the Pair button on the headset base until the Mute light on the headset base turns on and starts to flash at least 10 seconds then release the Pair button 2 Immediately press and release the Pair button again You must press the Pair button while the Mute light is still flashing The light flashes for about seven seconds If the light stops flashing you will need to start the proces...

Page 39: ... cause interference with your cordless headset Try installing your headset base as far away as possible from these types of electronic devices You may need to purchase a new battery Call the Helpline for a replacement battery on 0800 212 2182 The other party cannot hear my voice during a call Adjust the speaking volume during a call page 23 There is no dial tone Try all the suggestions above Move ...

Page 40: ...r you can press to join the call page 24 If other phones in your home or office are having the same problem the problem is in your wiring or local service Contact your telephone service provider charges may apply My cordless headset isn t performing normally Make sure the power cord is securely plugged into the headset base Plug the unit into a different working electrical outlet not controlled by...

Page 41: ...may apply I hear an echo when using the headset Try adjusting the volume in the base see page 23 I cannot hear a ring tone from the headset when there is an incoming call The headset does not have an external ringer You can only hear the ring tone when you are wearing the earpiece If you have pressed Mute Recall on the headset when it is ringing it mutes the ring tone of the headset The ring tone ...

Page 42: ...et base as far away as possible from these types of electronic devices Do not install the headset near a microwave oven or on the same electrical outlet You may experience decreased performance while the microwave oven is operating If your headset is located near a modem move your headset and modem further apart from each other Relocate your headset base to a higher location The headset will have ...

Page 43: ...the cordless headset battery 3 Wait a few minutes 4 Connect the power to the headset base 5 Install the battery again and then place the cordless headset into the headset base 6 Wait for the cordless headset to reestablish its connection with the headset base Allow up to one minute for this to take place What is the lifter port for The Lifter facility offers you the advantage of answering and endi...

Page 44: ...her types of batteries There is a risk of explosion if incorrect batteries are fitted Safety information Only use the power supply suitable for the BT Cordless Headset H51 Using an unauthorised power supply will invalidate your guarantee and may damage the phone The item code for the headset base power supply is 069858 Use only the approved rechargeable battery supplied Spare rechargeable batterie...

Page 45: ...res or place it in locations preventing the free flow of air over its surfaces Do not submerge any part of your product in water and do not use it in damp or humid conditions such as bathrooms Do not expose your product to fire explosive or other hazardous conditions There is a slight chance your product could be damaged by an electrical storm We recommend that you unplug the power and telephone l...

Page 46: ...ct your statutory rights Within the 12 month guarantee period Prior to returning your product please read the Help section beginning on page 39 or contact the BT Cordless Headset H51 Helpline on 0800 218 2182 Additional answers to frequently asked questions are available from bt com producthelp In the unlikely event of a defect occurring the helpdesk will issue a Fault Reference Authorisation FRA ...

Page 47: ... difficulties consult your switchboard Service Provider Recall R Recall is used when connected to certain switchboards PBXs and some BT Calling Features or those services available via your network provider The BT Cordless Headset H51 supports time break recall but not earth loop recall R TTE This product is intended for use within the UK for connection to the public telephone network and compatib...

Page 48: ...ective standard conditions of contract Nothing in this publication forms any part of any contract BT Cordless Headset H51 05 13 Issue 1 Printed in China Designed and produced by The Art Design Partnership Ltd UK s No 1 Phone Brand based on sales Source GFK RT UK Landline Phone sales Volume and Value Sales Jan 2000 Aug 2012 For a Better Future We re always looking to make our products last longer a...

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