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Quartet 3500 User Guide ~ 5th Edition ~ 17th January ’03 ~ 4393

60

If you have to return
your product

Prior to returning your product, please
read the Help section on page 63, or
contact the Helpline on

0870 605 8047

for assistance. If you still feel you have
to return your product, pack the base
station and handset securely, preferably
in the original packaging. All parts must
be returned, including line cords, power
supplies and original batteries. (Please
note that we can not take responsibility
for goods damaged in transit).

Technical information

How many telephones can you have?

All items of telephone equipment have
a Ringer Equivalence Number (REN),
which is used to calculate the number
of items which may be connected to any
one telephone line. Your Quartet 3500
has a REN of 1. A total REN of 4 is
allowed. If the total REN of 4 is
exceeded, the telephones may not ring.
With different telephone types there is
no guarantee of ringing, even when the
REN is less than 4.

Please note that any additional handsets
and chargers registered to the base
unit, will not add to the REN figure.

Only use approved power supply, item
code: 872264.

Only use approved batteries, item code
006988.

These products are available from the
Quartet 3500 Helpline

0870 605 8047

.

Remove the battery cover by
pressing down on top of the lid
and slide the cover off.

To replace the battery pack

Batteries

Although the battery pack is
rechargeable it will eventually need
to be replaced, see below for details on
how to replace the battery pack.

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Summary of Contents for FREESTYLE 3500

Page 1: ...nts should be made for access to emergency services This product is intended for connection to analogue public switched telephone networks and private switchboards in the United Kingdom Y O U M U S T S U B S C R I B E T O Y O U R N E T W O R K P R O V I D E R S C A L L E R D I S P L A Y C A L L W A I T I N G C A L L M I N D E R O R 1 5 7 1 S E R V I C E B E F O R E T H E S E F E A T U R E S W I L ...

Page 2: ...Quartet 3500 User Guide 5th Edition 17th January 03 4393 Please open this page for an at a glance guide to your Quartet 3500 ...

Page 3: ...Quartet 3500 User Guide 5th Edition 17th January 03 4393 Please open this page for a further at a glance guide to your Quartet 3500 ...

Page 4: ...X and BT Select Services see pages 19 and 62 Also allows you to use the Call Waiting feature see page 32 Up and Down buttons Use to scroll up and down through the menu options see page 14 Last number redial Pause button Redials up to 5 of the last numbers called or press to enter a pause in a stored number see page 21 Option buttons Lets you select options within each menu that are shown on the di...

Page 5: ...ering machine on and off see page 36 Also allows you to check or play your outgoing message see page 42 Skip backward Lets you skip backwards through your messages and memos see page 46 Aerial Should be extended to obtain the best signal and reception available see page 10 Charging light The red light comes on to indicate charging when the handset is on the base Power In use 1571 light The green l...

Page 6: ...ity Code Ringer Volume Base Settings Handset Settings Ringer Melody Check 1571 BT Answer De Register 1 2 3 Tone Pulse 00 00 1571 Off On Off Low High 1 2 3 Dial Mode Ringer Volume Ringer Melody Page Melody 1 2 3 Key Tones Off On Answer Only Answer Only Outgoing Message New OK Play Outgoing Message New OK Play Time Setting Handset De Registered Register Handset Press Page On Base Until Base Beeps Ha...

Page 7: ...cate new voice mail messages have been received Keypad lock icon indicates that the keypad lock feature is switched on Answer machine icon indicates that the answering machine is switched on Envelope icon indicates that you have new answer machine messages You must subscribe to your Network Provider s Caller Display and 1571 or Call Minder Service for these features to work 09 30 1571 Handset 1 04...

Page 8: ...oll through to entry to dial number displayed display shows Enter Name enter name using keypad display shows Enter Number enter the number to scroll through to entry press to dial number displayed During a call press to increase or decrease volume During a call press and release to switch ON Press and release again to switch OFF During a call press enter handset number to transfer to to scroll thr...

Page 9: ...d Record after tone speak message then press or until display shows Answer Settings or until display shows Outgoing Message or until display shows Answer Only after tone speak message then press Press and hold the button until you hear Please select outgoing message then release the button Press for Answer and Record or for Answer Only or until display shows Answer Settings or until display shows ...

Page 10: ...ible message alert 38 Outgoing messages 39 Answer mode 43 Using the answering machine via the base unit 45 Using the answering machine via the handset 48 During message playback 49 Memos 51 Call screening Call intercept 52 Remote access 53 Time saver 54 Operating the answering machine remotely 55 Using Quartet 3000 additional handsets 56 Registering your handset 56 Transferring calls 58 General in...

Page 11: ...e Please read the instructions carefully before use and keep this user guide for future reference For your records For guarantee purposes proof of purchase is required so please keep your receipt Date of purchase Place of purchase Serial number on the underside of the base unit Unpacking your Quartet 3500 Check that your Quartet 3500 is complete If anything is missing please contact your place of ...

Page 12: ... This could expose you to high voltages or other risks Contact the Helpline for repairs Never dispose of batteries in a fire There is a serious risk of explosion and or the release of highly toxic chemicals Cleaning Simply clean the handset and base station with a damp not wet cloth or an anti static wipe Never use household polish as this will damage the product Never use a dry cloth as this may ...

Page 13: ...Quartet 3500 works by sending and receiving radio signals between the base unit and the handset The strength of the signal depends on where you site the base unit and how the aerials are deployed The higher the base unit is located the better An upstairs room is ideal 2 Plug the power supply cord into the back of the base unit 1 Handset and base aerials Your Quartet 3500 handset and base use compa...

Page 14: ...pack in the handset needs charging for 24 hours Place the handset on the base unit ensuring the contacts are touching The red CHARGING light will come on The charging light will remain constantly lit while the handset is placed on the base unit even when the handset batteries are fully charged Note When fully charged and in good condition the handset will provide up to 7 hours talktime or 72 hours...

Page 15: ...ase unit for a few hours each day 6 To set the day Press the UP or DOWN button until the display shows Answer Settings Press the OK option button Press the UP or DOWN button until the display shows Day Setting Press the OK option button The display will show Sunday Use the UP or DOWN button to scroll to the correct day Press the OK option button to confirm Press the CLEAR button until you return t...

Page 16: ... slide the fascia down onto the handset making sure that it clips into place securely 6 To set the time Press the UP or DOWN button until the display shows Handset Settings Press the OK option button The display will show Time setting Press the OK option button The first digit will be flashing Enter the current time in 24 hour format e g 08 24 Press the OK option button to confirm You will hear a ...

Page 17: ... Your Quartet 3500 has a menu driven display The UP and DOWN buttons allow you to scroll through the menu and the OPTION buttons below the display allow you to select options within each menu Preparatory dialling First enter the number to be dialled The number is shown on the display If you make a mistake press the CLEAR button to remove any incorrect digits AB C DE F M enu OPTION buttons UP and D...

Page 18: ...ndset is on the base unit simply pick it up to answer the call Or If your handset is off the base unit press the TALK button Call timer Your handset will automatically time the duration of all external calls The handset display shows the call duration both during your call and for a few seconds after it is completed Note An Inductive Coupler has been built into the handset to improve sound quality...

Page 19: ...hannel and then return to your caller To cancel channel seeking at any time press the CLEAR button CHAN T U V J K L A B C D E F M N O W X YZ G H I P Q RS C a l l W a i t i n g P a u s e M e n u Note The handset range is up to 250 metres from the base unit in ideal conditions The stated range of this product is measured in open field conditions Walls ceilings and metal structures will reduce the ma...

Page 20: ...ton is pressed again You can now talk to someone in the same room without your caller hearing you To switch off during a call Press and release the SEC option button again to return to your caller SEC SEC To adjust the earpiece volume During a call you can adjust the volume of the handset receiver The earpiece volume will remain at the volume level you set until you adjust it again During a call P...

Page 21: ...he 1 button twice You can also use the and buttons for other punctuation characters For example if you wish to enter the name TOM To enter the letter T press the 8 button The cursor will automatically move to the right To enter the letter O press the 6 button three times To enter the letter M press the 6 button If you enter a character incorrectly use the CLEAR button to delete it and then enter t...

Page 22: ... the 8 button and scroll through the entries under T When the entry you want is displayed press the TALK button to dial the number TUV The display will show Entry Saved and then show the name and number you have entered Press the CLEAR button until you return to the standby screen Please note that you MUST enter a name and a number if you do not your entry will not be stored and the display will s...

Page 23: ...s on the keypad buttons Press the OK option button to confirm The display will show Edit Number and the number will have a cursor flashing after it Press the CLEAR button to delete all unwanted digits Enter the new digit s Press the SAVE option button to confirm EDIT OK To delete a name and number in the directory Press the DIRECTORY option button The first entry in the directory will be displayed...

Page 24: ...d wait for the dialling tone Press the LNR button The last number you called will be shown on the display and dialled automatically Use the UP or DOWN button to scroll through the redial list to the number you require Press the TALK button when the number you want to redial is displayed The number will be dialled automatically Redial Your handset automatically saves the last 5 telephone numbers di...

Page 25: ...confirm The display will show Entry Saved Press the CLEAR button until you return to the standby screen COPY OK SAVE To delete a number from the redial list Press the LNR button The last number you called will be shown on the display Use the UP or DOWN button to scroll through the redial list to the number you require Press the DEL option button The display will show Delete Entry If you decide not...

Page 26: ...K button you will stop the paging but will also seize the line Press the TALK button a second time to clear the line Paging will continue to ring for approximately one minute If the paging is not answered after this time your handset will return to standby Page Page To delete all numbers from the redial list Press the LNR button The last number you called will be shown on the display Press and hol...

Page 27: ...e the UP or DOWN button to highlight which volume setting you require Off Low or High You will hear a sample ring for the High or Low settings Press the OK option button to confirm To change the base ringer melody The base has 3 ringer melodies to choose from 1 2 and 3 Press the UP or DOWN button until the display shows Base Settings Press the OK options button Press the UP or DOWN button until th...

Page 28: ... 25 Use the UP or DOWN button to highlight which melody you require 1 2 or 3 You will hear a sample melody on each press Press the OK options button to confirm You will hear a confirmation tone Press the CLEAR button until you return to the standby screen OK ...

Page 29: ...ill disappear and the clock will return IMPORTANT If the keypad is locked you will NOT be able to dial the emergency numbers 999 and 112 To adjust the handset ringer volume The handset has 3 ringer volume settings Off Low and High The default setting is High Press the UP or DOWN button until the display shows Handset Settings Press the OK option button Press the UP or DOWN button until the display...

Page 30: ...lay shows Ringer Melody Press the OK option button The current melody will be highlighted To change the handset page melody The handset has 3 page melodies to choose from 1 2 and 3 Press the UP or DOWN button until the display shows Handset Settings Press the OK option button Press the UP or DOWN button until the display shows Page Melody Press the OK option button Use the UP or DOWN button to hig...

Page 31: ...g will be highlighted Press either the OFF or ON options button You will hear a confirmation tone if you switch the key tones ON Press the CLEAR button until you return to the standby screen ON OFF To switch the handset key tones ON or OFF Press the UP or DOWN button until the display shows Handset Settings Press the OK options button Press the UP or DOWN button until the display shows Key Tones P...

Page 32: ...tion on BT s Select Services call BT free on 0800 800 150 Caller Display Calls list The Calls list holds up to 30 telephone numbers and they are stored in the order they were received The caller s details are stored in the Calls list whether you answered the call or not If a call is received when the list is full the oldest entry will be deleted automatically When a new call is received in the Cal...

Page 33: ...on to scroll through the list to the number you want to copy Press the COPY option button The display will show Enter Name Enter a name using the keypad as shown on page 18 To store a name and number in the directory Press the OK option button The display will show Enter Number Edit the number if you need to by using the CLEAR button to delete any unwanted digits COPY OK When the display shows NEW...

Page 34: ...ide not to delete the list press the SAVE options button The display will show Calls List Deleted and then will return to the standby screen DEL DEL To delete a number from the Calls list Press the CALLS LIST option button The most recently received number will be shown Use the UP or DOWN button to scroll through the list to the number you want to delete Press the DEL options button The display wi...

Page 35: ...T free on 0800 800 150 To use Call Waiting You can answer the second call without disconnecting your first caller by pressing the CALL WAITING button The first caller will be put on hold When you have spoken to the second caller you can return to the first caller by pressing the CALL WAITING button again You can switch back and forth between the two calls without disconnecting either if you wish I...

Page 36: ...ton until the display shows Base Settings Press the OK option button Press the UP or DOWN button until the display shows Check 1571 BT Answer Press the OK option button The display will show 1571 The current setting OFF or ON will be highlighted Press either the OFF option button or the ON option button to switch 1571 OFF or ON You will hear a confirmation tone When switched ON the 1571 icon will ...

Page 37: ...to access your network answering service and follow the announcements to play save and delete your messages using the keypad Note The 1571 voice message indication icon is activated by an interrupted dial tone which you can hear when you pick up your phone BT Select Services such as Call Diversion and Call Barring also use interrupted dial tone so therefore they will cause the 1571 icon to flash o...

Page 38: ...ng messages you can record memos for other users You can operate your Quartet 3500 from The base unit The handset Remotely from any external Touchtone telephone Your Quartet 3500 comes with two pre recorded outgoing messages Answer and Record or Answer Only see page 39 but if you wish you can record your own see pages 40 41 Message display on the base station The table on the next page provides an...

Page 39: ...sage or incoming message t or 2 to 9 Setting or reading answer delay 8 0 Counting down To switch the answering machine ON OFF You can switch the answering machine on and off using the base or the handset Switch on off using the base Press and release the ANS ON OFF button to switch ON or OFF If you hear Answer on your outgoing message is the answering machine is switched ON and is ready to answer ...

Page 40: ...play will show the icon Vol Vol Vol Vol If you adjust the volume when the answering machine is not being used a beep sounds at each press When the volume reaches its highest or lowest level two beeps will sound Answer delay Answer delay sets the number of times your Quartet 3500 will ring before the answering machine picks up your call and starts playing the outgoing message Your Quartet 3500 will...

Page 41: ...elay setting via the handset Press the UP or DOWN button until the display shows Answer Settings Press the OK option button Press the UP or DOWN button until the display shows Answer Delay Press the OK option button The current setting will be highlighted OK When you hear the setting you want do not press the Skip button again After a short delay your chosen setting will be announced To check the ...

Page 42: ...ou wish see To record your own Answer Only outgoing message on page 40 Note You can only record your own outgoing messages via the handset Quartet 3500 User Guide 5th Edition 17th January 03 4393 39 Outgoing messages The outgoing message is the message your caller first hears when the answering machine picks up their call Your Quartet 3500 comes with 2 pre recorded outgoing messages to choose from...

Page 43: ...er Guide 5th Edition 3rd March 03 5271 40 To record your own Answer and Record outgoing message You can record your own Answer and Record outgoing message to use instead of the pre recorded message already available Your outgoing message can be up to 3 minutes long You can reinstate the pre recorded outgoing message later if you wish to see page 44 Pick up the handset Press the UP or DOWN button u...

Page 44: ...til the display shows Answer Settings Press the OK option button The display will show Answer Mode Press the UP or DOWN button until the display shows Outgoing Message Press the OK option button Use the UP or DOWN button to scroll to Answer Only Press the OK option button The display will show Outgoing Message and will play your Answer Only message immediately via the handset Press the NEW option ...

Page 45: ...the handset Quartet 3500 User Guide 5th Edition 17th January 03 4393 42 Ans On Off You can check and play your current outgoing message at any time via your Quartet 3500 handset Pick up the handset Press the UP or DOWN button until the display shows Answer Settings Press the OK option button The display will show Answer Mode Press the UP or DOWN button until the display shows Outgoing Message Pres...

Page 46: ...andby screen OK OK OK Quartet 3500 User Guide 5th Edition 17th January 03 4393 43 Press the CLEAR button until you return to the standby screen Answer mode You can select either Answer and Record or Answer Only mode Please note that Answer Only mode does not allow your caller to leave a message Press and hold the ANSWER ON OFF button until you hear Please select outgoing message then release the b...

Page 47: ...going message will be played Press the CLEAR button until you return to the standby screen OK OK DEL Note You cannot delete the pre recorded outgoing messages If the current outgoing message selected is the pre recorded message and you try and delete it you will hear a beep and the pre recorded message will be played to you To delete your own outgoing message and re instate the pre recorded outgoi...

Page 48: ...ld messages will be played Note Press the button at any time during playback to stop messages playing Stop At the start of each message the number of the message is announced The message number will also be shown on the base unit display To playback new messages only Press and hold the PLAY button The prompt will announce You have n new messages or You have no new messages Your new message s will ...

Page 49: ... the next message If you press and hold the SKIP button the current message will be played at 11 2 times the speed fast forward playback To delete an individual message During playback Press the red DELETE button The prompt will announce Message deleted The message is not deleted yet but at the end of playback when there is an 8 second countdown followed by a confirmation tone Let the countdown re...

Page 50: ...lete all messages press delete The display counts down from 8 0 During the countdown press the red DELETE button The prompt will announce All messages deleted At the end of the countdown there will be a confirmation tone If you decide not to delete press the STOP button during the 8 0 countdown All messages will be saved including any marked for deletion Del Stop ...

Page 51: ...e number of new messages and the number of total messages old and new e g Press the NEW options button to play new messages only The prompt will announce You have n new messages and your new messages will be played back or You have no new messages Press the ALL option button to play all messages old and new The prompt will announce You have n messages and all your messages will be played back in t...

Page 52: ...rrent message Press the option button twice to skip back to the start of the previous message To skip forward during message playback During playback Press the option button to skip forward to the next message To delete individual messages during playback During playback Press the DEL option button Playback of the message is stopped and the prompt will announce Message deleted DEL 09 30 Message 01...

Page 53: ...prompt will announce End of messages All messages deleted The display will show Deleting messages and the countdown from 8 0 will begin To delete messages let the counter reach 0 If you do not want to delete messages press the SAVE option button To delete all messages When all messages have been played back the prompt will announce End of messages To delete all messages press delete The display wi...

Page 54: ... up the handset Press the UP or DOWN button until the display shows Record Memo Press the OK option button The prompt will announce Please speak after the tone To end recording press After you hear the beep speak your memo into the handset The display will show To End Recording Press Press the button to end recording The display will return to the standby screen Your memo is now stored and can be ...

Page 55: ...r caller and decide whether to take the call Make sure the volume is set to an audible level see page 37 Allow the incoming call to be answered by the answering machine as normal You will hear the caller begin to leave a message To screen a call via the handset when the handset is off the base unit If you decide to take the call press the TALK button Recording will stop automatically If you want t...

Page 56: ...e display shows Answer Settings Press the OK option button Press the DOWN button until the display shows Security Code Press the OK option button The display will show 000 Enter a 3 digit PIN code of your choice Press the OK option button to confirm To switch your answering machine on remotely If you go out and forget to turn your answering machine on you can switch it on remotely Dial your teleph...

Page 57: ...urity code please enter your security code Re enter your security PIN code If you enter it incorrectly the second time you will hear Incorrect security code thank you for calling and will then hang up Time saver The time saver feature is useful if you are out and want to ring in and check if you have received any new messages If your answering machine is set to time saver you can check whether you...

Page 58: ...in menu lets you operate a range of answering machine functions remotely Simply follow the instructions as announced To play all messages press 2 To play new messages press 3 To skip back during messages press 4 To delete during messages press 5 To skip forward during messages press 6 To set answer on or off press 7 To hear the outgoing message menu press 8 To set a new security code press 9 To he...

Page 59: ...AB C DE F MN O WX Y Z GH I PQ R S Call W aitin g Pause M enu TUV JK L AB C DE F MN O WX Y Z GH I PQ R S Call W aitin g Pause M enu TUV JK L AB C DE F MN O WX Y Z GH I PQ R S Call W aitin g Pause M enu TUV JK L AB C DE F MN O WX Y Z GH I PQ R S Call W aitin g Pause M enu Note You must charge your additional handset for 24 hours before registering it Registering your handset You must register your Q...

Page 60: ... example your Quartet 3500 handset is already registered as Handset 1 so if this is your first additional handset it will become Handset 2 if it is your second it will show Handset 3 and so on The handset will then show the standby screen OK Page 00 00 Handset 2 To de register a handset Press the UP or DOWN button until the display shows De Register Press the OK option button The display will show...

Page 61: ...how Transfer To Handset_ Enter the handset number that you want to transfer the call to Press the OK option button The called handset will ring and the display will show Transferring Call If you decide to cancel the call transfer press the CLEAR button The ringing handset user should press the TALK button to speak to the caller If the call is not answered within 20 seconds the original handset wil...

Page 62: ...rovided The equipment is returned to BT or its agent as instructed This guarantee does not cover any faults or defects caused by accidents misuse fair wear and tear neglect tampering with the equipment or any attempt at adjustment or repair other than through approved agents This guarantee does not affect your statutory rights Within the 12 month guarantee period Prior to returning your product pl...

Page 63: ...is used to calculate the number of items which may be connected to any one telephone line Your Quartet 3500 has a REN of 1 A total REN of 4 is allowed If the total REN of 4 is exceeded the telephones may not ring With different telephone types there is no guarantee of ringing even when the REN is less than 4 Please note that any additional handsets and chargers registered to the base unit will not...

Page 64: ...ed New batteries can be obtained from the Helpline on 0870 605 8047 Note cont To get the longest possible life from your battery take the handset off the base unit for a few hours each day Call security Your Quartet 3500 has its own digital security code that prevents other cordless phone owners from using your phone line This ensures that you are charged only for calls using your phone However al...

Page 65: ...The current dial mode setting will be shown on the display Press the UP or DOWN button to select either Tone or Pulse Press the OK option button to confirm You will hear a confirmation beep To insert a pause in a stored number With some switchboards after dialling the access code you may have to wait for a moment while the switchboard picks up an outside line If so press the LNR button to insert a...

Page 66: ... to Off Extend both aerials Check your outgoing message see page 42 and ensure the answering machine is set to Answer and Record see page 43 Make sure you have not invited your caller to leave a message in your own recorded Answer Only outgoing message Plug the telephone into the telephone line Ensure the power supply is correctly connected and switched on Wait until the power is restored Replace ...

Page 67: ... connected to the power supply See page 62 to change to pulse dialling Use the PBX access code See page 62 for more information on switchboard use Plug the telephone into the telephone socket Set the base ringer setting to a higher volume see page 24 Try the telephone on another socket or another line If the telephone works contact BT on 151 or your telephone network operator for repairs to the li...

Page 68: ...outgoing messages 39 pause playback 46 playback messages 45 48 set day and time 12 skip forward backward 46 49 remote access 53 Answer delay set via base 37 set via handset 38 Answer mode set via base 43 set via handset 43 Audible message alert set via base 38 set via handset 39 Answer on off 36 At a glance 1 2 Base ringer melody 24 Base ringer volume 24 Base unit settings 24 Batteries charging 11...

Page 69: ...er 22 Directory delete 20 dial 19 edit 20 store 18 view 19 Display icons 4 Earpiece volume 17 End a call 15 Fascias 13 Fast forward message playback 46 49 Guarantee information 59 Handset additional 56 aerial 10 charging 11 fascias 13 keytones on off 28 melody 27 range 16 register additional 56 ringer 26 Help 63 Helpline 8 Inductive Coupler 15 Keypad lock unlock 26 Key tones on off 28 Location of ...

Page 70: ...call 62 Receive a call 15 Record outgoing message 40 41 memo 51 Redial 21 Registering a handset 56 Remote access 53 REN 60 Returning product 60 Ring delay 37 Ringer base 24 handset 26 Safety information 9 Screening calls 52 Secrecy 17 Security coding 61 Security PIN code 53 Set day and time 12 Setting up 10 Skip forward backward during playback 46 49 Standby screen 4 Store name and number 18 Switc...

Page 71: ...th the essential requirements for the Radio Equipment and Telecommunications Terminal Equipment Directive 1999 5 EC Declaration of Conformance Hereby Suncorp Technologies declares that this Quartet 3500 is in compliance with the essential requirements and other relevant provisions of Directive 1999 5 EC The Declaration of Conformance for the Quartet 3500 is published on the website http www suncor...

Page 72: ...me Services and equipment are provided subject to British Telecommunications plc s respective standard conditions of contract Nothing in this publication forms any part of any contract British Telecommunications plc 2003 Registered Office 81 Newgate Street London EC1A 7AJ Registered in England No 1800000 Quartet 3500 Issue 1 1 03 5 Designed by The Art Design Partnership Limited Printed in China 01...

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