The base unit or handset does not ring
The ringer volume may be set too low.
To adjust the ringer volume at the handset,
see page 17.
Check that the telephone is plugged into the
phone socket.
Is the Diverse 1015 set up for ring priority at
another handset? See page 40. Set the Diverse
1015 for collective ringing.
Cannot get through, even though a dialling
tone can be heard
You may be set to the wrong signalling
method. To change between TONE and
PULSE dialling, see Setting up, page 41.
Handset beeps
Are the handset batteries low? You will hear a
beep every 30 seconds.
If
is flashing (see opposite page), you will
hear four short beeps when you press the
PHONE
button. Check you are still in range of
your base unit.
52
Buzzing noise on my radio or TV
Your Diverse base unit or handset or both may
be too close – try moving it at least one metre
away.
The machine won’t answer calls.
Have you recorded an outgoing message?
See page 25.
Check that it is switched on.
The answering machine doesn’t record
Is the message capacity full ? If so, the machine
will not answer calls. Delete messages.
Is the machine set to advisory announcement
operating mode? If it is, change the mode to A1
or A2 see page 25.
Outgoing message will not record
Check that the speaker volume is set to an
audible level.
You can not remotely interrogate the
Diverse 1015
Ensure that you have changed the system code.
When connected to a PBX:
You can’t get a connection or you get the
wrong connection after speed dialling
Have you entered an access code? See page 43.
Check you have selected the correct recall and
dialling modes. See page 42.
Help
Please note:
If you go out of range of a base unit
for a long time while your handset is switched ON,
it may take more than 20 minutes to ‘find’ the base
station again when you come back within range.
However, by simply switching the handset OFF for
a moment, then ON again, it will find the base
station within a few seconds.
If you are still experiencing difficulty, please call
the Diverse 1015 Helpline on 0345 908070.
