BT Converse 420 User Manual Download Page 2

Installing

your

Converse 420

Situating your
Converse 420

Situate your Converse 420
close enough to a phone
socket so that the cables
will reach.

Do not stand it on carpets
or other similar surfaces
that generate fibres.

Your Converse 420 can be
wall-mounted.  See 

‘Wall-

mounting’

.

Warning

Your Converse 420 is only

designed to be operated in a

normal office or domestic

environment.  It should not

be used in bathrooms or

near water.

Check your

telephone wall socket

If you do not have a
modern-style socket, call

Free

fone 0800

800 150

and ask for a BT engineer
to come and fit the 
correct socket. This is a
chargeable service.

Install the batteries

The display on your
Converse 420 is powered by
3 x AAA alkaline batteries.
(Available separately.)

Make sure the phone is
not plugged in to the
phone socket. Open the
battery compartment.

Insert batteries as
indicated.

Close the lid and replace
the compartment cover.

Plug your Converse 420

into the phone socket

Check the

dialling mode

Your Converse 420 should
be pre-set to 

T-TB

which

gives you 

TONE

dialling. 

This ensures the phone
will work with all modern
digital exchanges.

If your phone does not
work when you dial a
number, try setting the 
dialling mode to 

P

.

If you are connecting to a
switchboard, check with
your switchboard operator
or communications
manager on which dialling
mode you need.

Set the time

Press and hold the 

Clock

button until the display
shows 

TIME

.

Release the 

Clock

button.

Display shows 

00-00

.

Enter the current time
using the 24 hour clock, 
eg. 

0 9 3 0

= 9.30am, 

1 5 3 0

= 3.30pm.

Press the 

button.

The time is set and
displayed.

Your Converse 420
is now ready for
making and
receiving calls.

Using 

your

Converse 420

Emergency calls

The emergency services can

be contacted by dialling 999

or 112.

If your Converse 420 is
connected to a switchboard
or PBX, you might have to
dial another number before
999 or 112 in order to get
an outside line.

On some switchboards,
you may not be able to get
an outside line if the power
fails. Check with your
switchboard operator or
communications manager.

To make a call

Lift the handset and dial
the number you want. The
number is displayed. 

At the end of your call,
replace the handset.

To use Handsfree

You can make and receive
calls without lifting the
handset by pressing the

Handsfree

button.

To make a call:

Press the 

Handsfree

button.

You hear the dialling tone.

Dial the number you want.
The display shows the
number dialled.

When your call is
answered, either lift the
handset and speak or
continue in ‘handsfree’
mode.

To receive a call:

When the phone rings, press
the 

Handsfree

button and

speak to answer the call.

To preview a number

before dialling

Without lifting the handset,
dial the number you want.
The number is displayed.

If you make a mistake, use

the 

Clear

button to delete

the last digit you have

entered. The 

Next

button

inserts a space when storing

names and numbers.

Press the 

button.

The displayed number is
dialled in ‘handsfree’ mode.

There are three ways to 

make a call on your

Converse 420: by lifting

the handset, using the

Handsfree button or by

using the 

button.

Using a headset

Converse headsets (RJ11 jack)

are available separately

from BT shops or by calling

Free

fone 0800

800 150

.

Plug the headset into the
socket marked 

HEADSET

on

the underside of the base.

If the number you call is
engaged, you can set your
Converse 420 to dial a
number repeatedly, saving
you from continually having
to press the 

Redial

button. 

When you hear the
engaged tone, press the

Redial

button and replace

the handset, (or press the

Handsfree

button).

The display shows 

BUSY

10 seconds after the
handset is replaced your
Converse 420 automatically
picks up the line, switches
on the loudspeaker and
redials the number. 

If it is still engaged you
need do nothing, your
phone will wait for 45
seconds before repeating
the procedure. 

This will be repeated 
every 45 seconds up to a
maximum of 15 times or
until the call is answered.

When your call is answered,
you can speak to your
caller by pressing

Handsfree

or lift the

handset or press the

Headset

button and speak.

Note

To cancel repeat dial before

your call is answered, lift

the handset or press the

Handsfree

button or press

the 

Headset

button.

Visual ring indicator

When you have an
incoming call, the Visual
ring indicator will flash in

time with the ringing
signal. Lift the handset to
answer the call.

Message Waiting

indicator

When you have Voice mail
messages, the Message
Waiting indicator flashes 
at regular intervals.

Note

This feature works with

Meridian switchboard only. 

To adjust the

ringer volume

Set the ringer volume
switch on the underside 
of your Converse 420 to

HI

LOW

or 

OFF

.

The incoming call light 
will flash with all three
settings. 

To change the 

ringer tone

Set the ringer tone switch
on the underside of your
Converse 420 to the
setting you want: 

R1

for a

low pitch ring or 

R2

for a

high pitch ring. 

To adjust your caller’s

speech volume

During a call

Press the 

Volume

button. 

The display shows 

VOLUME

and the current volume
level.  Turn the 

Navigator

Wheel

clockwise to increase

the volume or anti-clockwise
to decrease it.

To store names and

numbers in the

directory

Your Converse 420 stores 
up to 75 names and phone
numbers:

You can use the 

Navigator

Wheel

- or the keypad - to

enter names and numbers.
The 

Navigator Wheel

also

lets you scroll quickly
through stored names and
numbers.

Stored numbers can be up
to 21 digits long and
include 

#

and pause .

Directory entries are
automatically stored in
alphabetical order.
Numbers without attached
names are stored at the
beginning of the list.
`

The directory is 

pre-programmed with some

BT Select Services numbers

(see 

‘Using Select Services’

).

These can be overwritten 

if you wish.

Press and hold the

Directory

button. Display

shows 

STORE

and 

EDIT

.

STORE

will be flashing.

Release the 

Directory

button.

Press the 

button. 

Display shows the number
of entries stored in the

directory, followed by

ENTER NUMBER

.

If you try to add a new 

entry and the directory is

full, the display shows

MEMORY FULL

.

To continue, follow steps

shown in ‘To change an

entry in the directory’ or

‘To delete an entry in the

directory’.

Enter the number you 
want using the keypad.
Alternatively, turn the

Navigator Wheel

until the

digit you want is displayed
then press the 

button.

Repeat this step until the
full phone number is
entered.

Press and hold the 

button until the display
shows 

ENTER NAME

.

Enter the letters you want
using the keypad.
Alternatively, turn the

Navigator Wheel

to display

the letter required then
press the 

button.

Press and hold the 

button until the display
shows 

STORE

and 

EDIT

.

You can stop during any set 

of steps and return to standby 

by lifting the handset or 

pressing the 

Handsfree

button.

You can now enter another
name and number.

To change an entry in 

the directory

Press and hold the

Directory

button. Display

shows 

STORE

and 

EDIT

.

Release the 

Directory

button.

Turn the 

Navigator Wheel

so that 

EDIT

is flashing.

Press the 

button.

Turn the 

Navigator Wheel

to display the entry you
want to change.

Press the 

button. The

cursor flashes under the
first digit of the number. 
If you need to move the
cursor, either press the 

button or the 

Next

button

to go forward or the 

Clear

button to delete a digit.

Enter the new digit above
the flashing cursor using
the keypad or by turning
the 

Navigator Wheel

.

Press the 

button.

When you have finished
changing the number press
and hold the 

button 

until the display shows the
cursor flashing under the
first letter of the name.

Enter the new letter above
the flashing cursor using
the keypad or by turning
the 

Navigator Wheel

.

Press the 

button.

When you have finished
changing the name press
and hold the 

button 

until the display returns to

STORE

and 

EDIT

. You can

now change another entry.

To view and call from

the directory

You can look at all the
names and numbers stored
in your directory

P

T

TB

MODE

R1

R2

RINGER

HI

LOW

OFF

RINGER

VOLUME

IMPORTANT

Thank you for making the

right choice. You can

expect your Converse 420

to provide many years of 

quality service.  Please

read the instructions

carefully before use and
keep this user guide for

future reference.

Check that your 

Converse 420 is

complete. When you

unpack you must have:

Converse 420 phone with

telephone line cable

attached

Screws and wall plugs for

wall mounting

At a glance

Headset

Used when there is a
headset connected.

Display

Shows 24 hour clock, battery
low indicator, phone numbers,
and names.

Visual ring indicator

Flashes when you have an
incoming call.

Message Waiting indicator

(for Meridian Switchboard users only)

Flashes when there is Voice Mail.

Timer

Used to time the duration of a call.

Recall 

For use with switchboard services
and some BT Select Services.

Redial

Redials the last number.
Repeat dials a number when the line
is engaged.
Lets you enter a Pause in a stored
number.

Calculator button

Switches the calculator on and off.

Navigator Wheel

Quick access to the directory. 
Adjusts the volume of the 
caller’s voice.
Displays range of calculator
functions.

(Tick Button) Select

Dials telephone numbers displayed
on the screen.
Also confirms options displayed on
the screen in the directory and used
to store entries in the directory and
selects calculator functions.

Directory

Lets you store up to 75 names and
numbers including pre-set BT Select
Services:- Call Return, Call Divert,
Reminder Call, 3-Way Calling and
Call Minder.

Handset park

Used when the phone is wall

mounted. Lets you park the

handset on the base if you

need to leave the phone 

during a call.

Next

Inserts a space in a number

when storing numbers in the

memory.

Clear

Used to edit numbers when
pre-dialling or when storing

or editing numbers in the

memory.

Handset clip

Holds handset in place when

wall mounted.

Volume

Used with the Navigator

wheel to adjust the volume

of the dial tone and your

caller’s voice.

Secrecy button (and light)

Allows you to talk to

someone in the same room

without your caller being

able to hear the conversation.

Handsfree

Allows you to talk to callers

without lifting the handset.

Hearing aid compatible

Your Converse 420 handset is

hearing aid compatible.

1

2

3

1

1

2

3

1

2

1

2

3

3

4

5

6

1

8

9

10

11

12

3

4

5

2

2

3

1

6

7

1

2

1

2

1

2

1

2

2

1

1

2

3

4

Press the 

Directory

button

(your handset does not
need to be in the cradle). 

Turn the 

Navigator Wheel

to display the entries.
or
Press the alphabet letters
on the keypad to go
directly to an entry, 
ie. press the 

2

button 3

times to display entries
beginning with 

C

.

Press the 

button when

the number you want is
displayed. The phone
switches to handsfree and
dials the number.

To delete an entry in

the directory

You can clear entries from
the directory.  Press the

Directory

button to view

your entries. Select the
entry you want to delete
and press the 

Clear

button

twice

.

To store a pause

A pause is sometimes
required with some switch-
boards and network services. 

A pause simply gives the
switchboard a few seconds
to pick up the outside line
before dialling. Using the

Redial

button, you can insert

a pause when you store a
number in the directory.

Repeat the steps for storing
a number in the directory
but press the 

Redial

button

where you want to add a
pause within the number.

To make a call, press the

Headset

button.

Dial the phone number.

To end the call press the

Headset

button.

To use the

Secrecy button

You can prevent your 
caller from hearing you
while you talk to someone
else close by.

During a call, press the

Secrecy

button.

The red 

Secrecy

light

comes on. Your caller
cannot hear you.

To resume your
conversation, press the

Secrecy

button again. 

The 

Secrecy

light goes off.

To redial the

last number

You can redial a number
up to 32 digits long.

Press the 

Handsfree

button.

Press the 

Redial

button.

The last number you called
is redialled.

To repeat dial

a number 

This feature works in 

handset, handsfree and

headset modes.

+

+

+

Summary of Contents for Converse 420

Page 1: ...Userfriendly Guide Converse 420 telephone ...

Page 2: ...cess to the directory Adjusts the volume of the caller s voice Displays range of calculator functions Tick Button Select Dials telephone numbers displayed on the screen Also confirms options displayed on the screen in the directory and used to store entries in the directory and selects calculator functions Directory Lets you store up to 75 names and numbers including pre set BT Select Services Cal...

Page 3: ...y Make sure the phone is not plugged in to the phone socket Open the battery compartment Insert batteries as indicated Close the lid and replace the compartment cover Plug your Converse 420 into the phone socket Check the dialling mode Your Converse 420 should be pre set to T TB which gives you TONE dialling This ensures the phone will work with all modern digital exchanges If your phone does not ...

Page 4: ...nt The number is displayed If you make a mistake use the 䊴 Clear button to delete the last digit you have entered The Next 䊳 button inserts a space when storing names and numbers Press the button The displayed number is dialled in handsfree mode There are three ways to make a call on your Converse 420 by lifting the handset using the Handsfree button or by using the button Using a headset Converse...

Page 5: ... Meridian switchboard only To adjust the ringer volume Set the ringer volume switch on the underside of your Converse 420 to HI LOW or OFF The incoming call light will flash with all three settings To change the ringer tone Set the ringer tone switch on the underside of your Converse 420 to the setting you want R1 for a low pitch ring or R2 for a high pitch ring To adjust your caller s speech volu...

Page 6: ...pad or by turning the Navigator Wheel Press the button When you have finished changing the number press and hold the button until the display shows the cursor flashing under the first letter of the name Enter the new letter above the flashing cursor using the keypad or by turning the Navigator Wheel Press the button When you have finished changing the name press and hold the button until the displ...

Page 7: ...nce more When you replace the handset or press the Handsfree button to end the call the display shows the final duration of the call for a few seconds before returning to the normal clock setting Using the calculator Your Converse 420 provides all the basic calculator functions addition subtraction multiplication division and percentages as well as Memory Recall X AC M M and MRC If the phone rings...

Page 8: ...ss to the following range of BT Select Services Six of the Directory buttons have been pre programmed into the directory You can replace the pre set numbers with your own numbers if you wish Simply follow the steps shown in To edit names and numbers in the directory Call Diversion You can use your Converse 420 to request the network to divert incoming calls to another number You can choose to dive...

Page 9: ...ant to be called back using the 24 hour clock e g 1 6 3 0 books a Reminder Call at 4 30 pm Press the button and listen for confirmation To cancel a Reminder Call Press the Handsfree button or lift the handset Press the Directory button Turn the Navigator Wheel to select 55 REMINDER OFF Press the button to dial the number Listen for confirmation Other services Three Way Calling Lets you speak to tw...

Page 10: ...d Kingdom It may also be connected to compatible switchboards If in doubt your switchboard supplier or maintainer should be able to offer help Advice on connection to BT switching systems can be obtained by dialling Freefone 0800 800 154 It can be connected to Meridian systems with Message Waiting The Message Waiting Indicator responds to the series of line reversals output by the Meridian If you ...

Page 11: ...cation forms any part of any contract Touchtone is a registered trade mark of British Telecommunications plc in the UK British Telecommunications plc 1999 Registered Office 81 Newgate Street London EC1A 7AJ Registered in England No 1800000 Printed in Malaysia Issue No 1 02 99 4 6 Designed by The Art Design Partnership Ltd CE compliant to 89 336 EEC EMC Directive 73 23 EEC Low Voltage Directive APP...

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