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BT BT3940 Quick Setup And User Manual Download Page 8

If you need some help, call us on 

0800 145 6789*

 or go to 

bt.com/producthelp 

8

In this guide

Getting to know your phone 

Handset buttons ..............................12 
Handset display/display icons ...........14
Finding your way around your phone 15 
Menu map .......................................16
Base ................................................18

Using the phone 

Switch the handset on or off .............19 
Make an external call .......................19 
Preparatory dialling .........................19 
End a call.........................................19 
Receive a call ...................................20 
Call Waiting .....................................20 
Mute ...............................................21
Incoming speech/Handsfree volume .21 
Handsfree .......................................21 
Make a handsfree call .......................21 
Answer a call handsfree ....................22 
Switch to handsfree during a call ......22 
Redial .............................................22

Voicemail (1571) .............................22
Call control and the Do not 
disturb feature .................................23
Turn Do not disturb on or off.............23
Let the answer machine take the call .24
Keypad lock .....................................24 
Turn the handset ringer on or off .......25
Finding handset (paging) .................25 

Contacts

Store a contact name and number ....26 
Character map .................................27
View/dial a contact ..........................27 
Edit a contact ..................................28 
Delete a contact ..............................28
Delete all contacts ...........................29
View the contact memory status .......29
Copy a contact (only available if you 
have more than one handset) ...........30
Copy all contacts (only available if you 
have more than one handset) ...........31

Summary of Contents for BT3940

Page 1: ...UK s best selling phone brand Quick Set up and User Guide BT3940 Digital Cordless Phone with Answering Machine...

Page 2: ...ur telephone socket To make sure you get the best range and reception from your handset avoid interference by placing the base unit away from large metal objects such as fridge freezers and microwave...

Page 3: ...ndset Mains power adaptor item code 066270 2 x AAA Ni MH 550 mAh rechargeable batteries already in handset IMPORTANT Only use the mains power adaptors cables and rechargeable batteries supplied in thi...

Page 4: ...l depends on where you position the base Putting it as high as possible can help give you the best signal IMPORTANT Don t connect the phone line to a phone socket until the handset is fully charged Th...

Page 5: ...ase charge You must recharge the handset batteries before you can use the handset If the charge completely runs out the handset will switch off Place the handset on the base or charger to charge Quick...

Page 6: ...standby time Eventually they ll need replacing For details on how to get replacement batteries call the helpline on 0800 145 6789 3 Once set up is complete your handset will display Please check line...

Page 7: ...requently asked questions at bt com producthelp Alternatively call the Helpline on 0800 145 6789 Calls made from within the UK mainland network are free Mobile and international call costs may vary Qu...

Page 8: ...ake a handsfree call 21 Answer a call handsfree 22 Switch to handsfree during a call 22 Redial 22 Voicemail 1571 22 Call control and the Do not disturb feature 23 Turn Do not disturb on or off 23 Let...

Page 9: ...et 37 Switch the answer machine on or off 37 Outgoing messages 37 Record your own outgoing message 38 Play the current outgoing message 38 Reinstate the pre recorded outgoing message 39 Record a memo...

Page 10: ...gtone 53 Set the base ringer volume 54 Set a PBX access code 54 Change the system PIN 55 Reset the handset or base settings 56 Reset the handset or base user data 56 Turn eco mode on or off 57 Clock A...

Page 11: ...guide 11 Transfer a call 66 Hold a 3 way call 67 Help 68 General information Safety information 72 Cleaning 73 Environmental 73 How to recycle your equipment 73 Guarantee 74 Technical information 75...

Page 12: ...s to access your stored Contacts Talk Handsfree In standby mode press to make and receive calls see page 19 In talk mode press to switch handsfree on and off see page 21 Calls Down In standby press to...

Page 13: ...us screen In answer machine mode deletes the currently playing message R Recall R Recall for use with some BT Calling Features and when connected to a switchboard PBX End call On or off Press to end a...

Page 14: ...f On answer machine on Off answer machine off Flashing new answer machine message Memory full shows if answer machine memory is full On alarm is set Alarm time has been reached When on indicates that...

Page 15: ...u want is displayed press the Left option button 4 Use the or button to scroll through the available sub menu options When the sub menu you want is displayed press the Left option button Select Back b...

Page 16: ...lete all old messages Outgoing Message Record Memo Answer phone on off Answer mode Answer settings Do Not Disturb On Off Clock Alarm Alarm Off On Once On Daily Mon to Fri Sat Sun Time and Date Time Fo...

Page 17: ...to Answer Auto End Call Auto join calls First Ring On Off Base Settings Ringing PBX Code Software Version Version Registration Register Handset De register handset Change System PIN Reset Settings Cle...

Page 18: ...k to the start of the previous message Skip During playback press to skip forward to the start of the next message In use Charging light Blue light is on and flashes when phone rings or the handset is...

Page 19: ...til the handset turns on Make an external call 1 Press 2 When you hear the dial tone enter the number Preparatory dialling 1 Enter the number first If you make a mistake select Del by pressing the Rig...

Page 20: ...back within range Receive a call When you receive a call the phone rings and the display shows Incoming call and If you ve got a caller display service the display shows the caller s number if it s a...

Page 21: ...a handsfree call press or to change the volume Mute 1 During a call select Mute by pressing the Right option button The display shows Call muted and your caller can t hear you 2 Select UnMute to retu...

Page 22: ...l to the earpiece press again Redial Telephone numbers that you have called are saved in the Calls list There is not a separate redial list all calls are saved in the Calls list The Calls list holds u...

Page 23: ...to Off The handset backlight will not come on when the phone rings and the only tones that the handset will emit are the battery low and out of range warnings The base call screening volume and messag...

Page 24: ...and can decide to answer the call if you want to by pressing Keypad lock To lock the keypad 1 Press and hold for 2 seconds The handset gives a confirmation tone and Keypad locked is briefly displayed...

Page 25: ...off Find handset Paging You can ring a handset to help find it 1 Press on the base All handsets registered to the base will ring and the screen will show Base searching for handsets for up to 2 minut...

Page 26: ...You can store up to 50 names and numbers in your list of contacts Names can be up to 14 characters and numbers up to 24 digits The handset will come with some special numbers pre stored These will inc...

Page 27: ...ompted to Copy to other handsets If you wish to press and follow the display instructions or see page 30 The other handset s must be in idle mode to work Character map 1 1 2 a b c 2 3 d e f 3 4 g h i...

Page 28: ...he name using to delete characters and use the keypad to enter new ones then press 5 Edit the number using to delete numbers and use the keypad to enter new ones then press 6 The display will show Con...

Page 29: ...andset has pre programmed in the memory Delete all contacts 1 From the home screen press The first entry will be displayed Select Options by pressing 2 Press until Delete all contacts is displayed and...

Page 30: ...tact s name will be displayed press If you only have 2 handsets registered to the base The display will show Copying to and the handset name number you are copying to Once the contact has been copied...

Page 31: ...will show Replace contacts list Press the handset name number you are copying to will be displayed Once the contact has been copied successfully the display will show Copy complete and you will hear a...

Page 32: ...h of the Speed dial buttons to Button is pre programmed with 1571 but you can delete this and replace it with an entry of your choice Once a Speed dial entry has been stored you can simply press and h...

Page 33: ...t and select Options by pressing 3 Edit speed dial is displayed press 4 Edit the number by selecting Del to delete digits and then enter the new digits Press to save You will hear a confirmation tone...

Page 34: ...ble to see your caller s number on your handset display provided it s not withheld before you answer a call If your caller s name is stored in your contacts list and it matches the number calling you...

Page 35: ...shown e g 10 new calls You can clear the notification by viewing the calls list on any handset registered to the base The icon will still be presented for missed calls in the calls list so you can dif...

Page 36: ...splayed and you will hear a confirmation tone 5 Ifyouhavemorethanonehandsetregisteredtothe base the displaywillshowCopy to all handsets Press ifyouwishtocopytoyourotherhandsets Delete an entry in the...

Page 37: ...answer mode will be played Outgoing messages The outgoing message is the message a caller first hears when the answer machine picks up their call There are two pre recorded male and female outgoing me...

Page 38: ...display the outgoing message mode you want Answer and record or Answer only and press 4 Record message is displayed press Follow the voice prompt to record your message and select Save when you ve fin...

Page 39: ...e current outgoing message being played is your recorded message you can delete it if you want to by selecting Delete Reinstate the pre recorded outgoing message 1 Select Menu Answer Phone is displaye...

Page 40: ...wer Record using the female voice Record a memo 1 Select Menu Answer Phone is displayed press 2 Press until Record Memo is displayed press 3 Follow the voice prompt to record your memo and select Save...

Page 41: ...e to answer before the voicemail service Therefore the answer delay should be less than on your voicemail service For BT 1571 do not set the answer delay to more than 5 rings Set the answer delay 1 Se...

Page 42: ...alert on off and press 5 Press or to display On or Off and press Saved will be displayed Call screening When call screening is turned on and the answer machine takes a call you can listen to the call...

Page 43: ...Listen If you want to talk to the caller press to take the call This will stop the recording if it s started Message playback using the handset When you receive new messages you will be notified by a...

Page 44: ...t played yet Unless you delete a message it s automatically saved To cancel deletion when you see the message Delete all old messages press During playback you have the following options or to adjust...

Page 45: ...messages During playback Press to stop playback The base will return to idle Press to pause and resume playback Press to delete the message being played Press to skip forward to the start of the next...

Page 46: ...handset menu You will need to delete messages before your answer machine will be able to record new ones To delete all old played messages see page 44 and opposite Press to increase or decrease the p...

Page 47: ...ress until Remote access is displayed press 4 Set PIN to use remote access is displayed press 5 Enter a 4 digit PIN of your choice and press 6 Enter the 4 digit PIN again to confirm and press The disp...

Page 48: ...swer Settings is displayed press 3 Press until Remote access is displayed press 4 Remote access on off is displayed press 5 Press or to display On or Off and press Saved will be displayed If you forge...

Page 49: ...hear your outgoing message press and enter your 4 digit remote access PIN 3 Follow the voice prompts to Replay current message Play all messages Delete a message during playback Skip back during playb...

Page 50: ...et settings Set the handset ringtone for external or internal calls 1 Select Menu scroll to Settings and press 2 Sounds is displayed press Ringing is displayed press 3 External Ringtone is displayed p...

Page 51: ...s such as Call Waiting or Call Intercept 4 The current external ringtone will play at the current volume Use the or button to increase or decrease the volume or turn the ringer off You will see the vo...

Page 52: ...handset display contrast 1 Select Menu scroll to Settings and press 2 Sounds is displayed press until Display Contrast is displayed and press 3 Press or to select the level you want then press to save...

Page 53: ...ng external call will be displayed visually before the handset s start to ring for the second burst of ringing Choose from 5 base ringtones The default base ringtone is Melody 1 Change the call settin...

Page 54: ...displayed and you will hear a confirmation tone Set a PBX access code 1 Select Menu scroll to Settings and press 2 Sounds is displayed press until Base Settings is displayed and press 3 Press to disp...

Page 55: ...a digit Change the system PIN 1 Select Menu scroll to Settings and press 2 Sounds is displayed press until Change System PIN is displayed and press 3 If the current PIN is 0000 you will be prompted t...

Page 56: ...layed press or press to display Base Settings and then press 4 Reset handset or base settings is displayed press 5 Resetting settings is displayed while the reset takes place Once finished handset or...

Page 57: ...you will hear a confirmation tone Turn eco mode on or off With eco mode on the handset only uses the transmission power it needs to communicate with the base rather than full transmission power all t...

Page 58: ...then you will need to do so before you can set an alarm The clock will also be displayed on the handset screen in idle mode Set the time format 12 or 24 hour 1 Select Menu scroll to Clock Alarm and p...

Page 59: ...oice 6 You will hear a confirmation tone and the display will briefly show Alarm on and the time you have set Stopping the alarm when it goes off When the alarm goes off the selected melody will play...

Page 60: ...all Barring Anon Call Reject You need to subscribe to the specific BT Calling Feature to be able to use some of these services You might have to pay a fee For more details on BT s Calling Features go...

Page 61: ...ed to dial a busy number over and over again Just dial 5 wait for a confirmation message and hang up Your phone will keep trying the busy number for up to 45 minutes Using Call Diversion Set All Calls...

Page 62: ...p Reminder call is selected you will be prompted to enter the time you wish to receive the reminder call and then press the left option key Follow the spoken instructions or listen for confirmation st...

Page 63: ...blocks calls from withheld or anonymous numbers If a caller withholds their number they won t be able to get through to you Using Call Barring 1 Select Menu scroll to Calling Features and press 2 Pre...

Page 64: ...n register the new one see page 65 If you ve bought a BT3940 multiple pack any additional handsets come pre registered to the base However if you purchase an additional handset separately you must reg...

Page 65: ...ther types of handset will only provide limited compatibility i e you may only be able to make and receive calls on the additional handset De register a handset 1 Select Menu scroll to Settings and pr...

Page 66: ...on your display and you will be returned to your external caller Make an internal call between handsets If you have more than one handset registered to the base you can make internal calls between tw...

Page 67: ...to your base and 1 external caller Once the 3 way call is in progress other handsets registered to the base can join the call by pressing 1 During a call select Options by pressing the button Multi c...

Page 68: ...heck that the mains power is correctly connected The batteries may need recharging Has there been a power cut If so place the handset back on the base for ten seconds and try again If it still doesn t...

Page 69: ...t the handset is within range of the base If the batteries are low place the handset on the base charger to recharge You hear the busy tone when you press Make sure the handset is in range of the base...

Page 70: ...provider See page 34 The caller may have withheld their number Network may not have the callers number information An exact name number match was not found in your contacts Check that you ve stored t...

Page 71: ...ctrical equipment nearby Sometimes other electrical equipment can interfere with your BT3940 if it s placed too close We recommend that you place your BT3940 at least one metre away from electrical ap...

Page 72: ...BT3940 Using an unauthorised power supply will invalidate your guarantee and may damage the phone The item code for the base mains power supply is 066270 If you ve bought a multiple pack the item cod...

Page 73: ...nditions There is a slight chance your phone could be damaged by an electrical storm We recommend that you unplug the power and telephone line cord during an electrical storm How to recycle your equip...

Page 74: ...tatutory rights Within the 12 month guarantee period Prior to returning your product please read the Help section beginning on page 68 or contact the BT3940 Helpline on 0800 145 6789 Additional answer...

Page 75: ...switchboard Service Provider Recall R Recall is used when connected to certain switchboards PBXs and some BT Calling Features or those services available via your network provider The BT3940 supports...

Page 76: ...0 Printed in China Designed by The Art Design Partnership Available in other formats including braille large print or audio CD If you would like a copy please call 0800 145 6789 UK s No 1 Phone Brand...

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