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36
If you experience any problems, please call the Helpline on
Freephone 0808 100 6554*
or visit
www.bt.com/producthelp
36
Help
Helpline
If you have any problems using
your BT Digital Baby Monitor 250,
call 0808 100 6554*.
Parent unit is beeping
Please see page 34 for the list of
tones the Parent unit makes.
The Parent unit will beep for a
number of reasons:
• The link has been lost between your
units, see page 15-16. Check that the
Baby unit Link indicator is illuminated.
If not, please ensure that the power
adapter is still connected and if this
still does not switch on, please test in
a different electrical socket.
• The feed timer has been set, see
pages 28-30.
• The crying alert is switched on, see
page 33.
• The temperature alert has been
triggered, see pages 31-32.
• The batteries are low, see pages 13-14.
• The Find button has been pressed on
the Baby unit, see page 22.
If the Parent unit still beeps after
checking the above, please try
switching the Baby unit off at the
power and removing the batteries for
approximately 30 minutes. Ensure
the Parent unit is clean by wiping
with a damp cloth. If the problem
persists call the Helpline for advice.
Link indicator does not come on
• Check that both the Baby and Parent
units are switched on.
• Check that the batteries in the Parent
unit are correctly installed and that
they are charged.
• Check that the mains power is
plugged in and switched on at the
Baby unit.
• Check that the units are within range
of each other.