Form: 2405
Universal Communication Gateway Reference Manual
Date: 01-25-2019
Revision: 8
Bryan Steam LLC, 783 North Chili Avenue, Peru, IN 46970
Web:
Phone:
765.473.6651
Fax:
765.473.3074
E-mail:
41
6
TROUBLESHOOTING
1.
Data received by BMS is all zeros or blank.
To fix, check the following:
a.
Visual observations of LEDs on ProtoNode.
b.
Check baud rate, parity, data bits, stop bits
c.
Check Modbus device address
d.
Verify wiring
e.
Verify device is connected to the same subnet as the ProtoNode
f.
Verify the Modbus device was discovered in Web Configurator Section 4
2.
BMS unable to see any points or devices.
To fix, check the following:
a.
Visual dipswitch settings (using correct baud rate and device instance)
b.
Verify IP address setting
c.
Verify wiring
If the problem still exists, a Diagnostic Capture needs to be taken and sent to Bryan Steam.
