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Brother PT-E550W, Network User'S Manual

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iv

Section III Communication Settings

7

Communication Settings (Windows only)

21

Using the Communication Settings..........................................................................................................21

Settings Dialog Box ...........................................................................................................................22
Menu Bar ...........................................................................................................................................23
General Tab.......................................................................................................................................26
Wireless LAN Tab..............................................................................................................................28
Wireless Direct Tab ...........................................................................................................................32
Applying Setting Changes to Multiple Printers ..................................................................................32

Section IV Appendix

8

Troubleshooting

35

Overview..................................................................................................................................................35

Identifying the problem ......................................................................................................................35

9

Protocols

39

Supported protocols and security features ..............................................................................................39

10

Glossary

40

Protocols..................................................................................................................................................40

TCP/IP protocols and functions .........................................................................................................40

Configuring your Brother machine for a network .....................................................................................42

IP addresses, subnet masks and gateways ......................................................................................42

Wireless network terms and concepts .....................................................................................................44

Specifying your network ....................................................................................................................44
Security terms....................................................................................................................................44

Wireless Direct network terms .................................................................................................................49

Device Information.............................................................................................................................49
Status Information .............................................................................................................................49

Other ways to set the IP address (for advanced users and administrators) ............................................50

Using DHCP to configure the IP address ..........................................................................................50
Using RARP to configure the IP address ..........................................................................................50
Using BOOTP to configure the IP address........................................................................................51
Using APIPA to configure the IP address..........................................................................................51
Using ARP to configure the IP address .............................................................................................52

Summary of Contents for PT-E550W

Page 1: ...d protocol information and detailed troubleshooting tips To download the latest manual please visit the Brother support website at support brother com You can also download the latest drivers and utilities for your machine read FAQs and troubleshooting tips or learn about special printing solutions from the Brother support website Version 01 ENG Network User s Guide PT E550W ...

Page 2: ... trademarks of the Wi Fi Alliance Wi Fi Direct Wi Fi Protected Setup WPA and WPA2 are marks of the Wi Fi Alliance Each company whose software title is mentioned in this manual has a Software License Agreement specific to its proprietary programs Any trade names and product names of companies appearing on Brother products related documents and any other materials are all trademarks or registered tr...

Page 3: ...wnload the other manuals This product is approved for use in the country of purchase only Do not use this product outside the country of purchase as it may violate the wireless telecommunication and power regulations of that country Not all models are available in all countries 2014 Brother Industries Ltd All rights reserved ...

Page 4: ... Utilities 10 Using the Web Based Management web browser 10 Using the BRAdmin Professional utility Windows 10 5 Configuring your machine for a wireless network 11 Overview 11 Using the CD ROM installer Only for some countries or regions 11 Confirm your network environment 12 Wireless configuration temporarily using a USB cable Recommended for Windows and Mac users 13 One push configuration using W...

Page 5: ...10 Glossary 40 Protocols 40 TCP IP protocols and functions 40 Configuring your Brother machine for a network 42 IP addresses subnet masks and gateways 42 Wireless network terms and concepts 44 Specifying your network 44 Security terms 44 Wireless Direct network terms 49 Device Information 49 Status Information 49 Other ways to set the IP address for advanced users and administrators 50 Using DHCP ...

Page 6: ...Section I Wireless Direct I Introduction 2 Wireless Direct network configuration 4 ...

Page 7: ...ad without using an access point 1 Mobile device 2 Your Brother machine NOTE The Wi Fi Direct supported device serves as an access point When using Wireless Direct your Brother machine supports one to one wireless communication with your mobile device Infrastructure mode and Wireless Direct cannot be used at the same time Disable one function to enable the other Introduction 1 2 1 ...

Page 8: ...ns that allow you to print directly from your Apple iPhone iPad and iPod touch or Android smartphone and applications that allow you to transfer data such as templates symbols and databases that were created using a computer to your Brother machine wirelessly Operating systems Android iOS 2 3 or greater 6 0 or greater For more information about the mobile applications available for your printer vi...

Page 9: ...owered by batteries the battery power will decrease quickly when the wireless function is used Therefore a confirmation message is displayed when the WiFi key is pressed If you want to use the wireless function press the OK or Enter key If you connect the AC adapter while the message is displayed the power source will switch to the AC adapter 5 The current SSID is displayed on the screen Enter the...

Page 10: ...Section II Wireless network II Introduction 6 Changing your machine s network settings 7 Configuring your machine for a wireless network 11 Web Based Management 18 ...

Page 11: ... server The print server supports various functions and methods of connection on a network supporting TCP IP depending on the operating system you are running BRAdmin Light BRAdmin Pro Web Based Management Driver Deployment Wizard Printer Setting Tool For more information and downloads visit us at support brother com Introduction 3 ...

Page 12: ...rs choose your language 4 The CD ROM main menu will appear Click Advanced Applications 5 Click Network Utility 6 Click BRAdmin Light and follow the on screen instructions You can download the Brother BRAdmin Light by visiting the Brother support website at support brother com NOTE If you require more advanced printer management use the latest Brother BRAdmin Professional utility available as a dow...

Page 13: ...Admin Light under Brother Windows 8 Windows 8 1 Click BRAdmin Light icon on Apps screen Windows Vista Windows 7 Click Start All Programs Brother BRAdmin Light BRAdmin Light 2 BRAdmin Light will search for new devices automatically 3 Double click the unconfigured device NOTE If you don t use a DHCP BOOTP RARP server the device will appear as Unconfigured in the BRAdmin Light utility screen ...

Page 14: ...settings 9 4 4 Choose STATIC for the Boot Method Enter the IP Address Subnet Mask and Gateway if needed of your print server 5 Click OK 6 With a correctly programmed IP address you will see the Brother print server in the device list ...

Page 15: ...ed management of network connected Brother devices This utility can search for Brother products on your network and show the device status from an easy to read Explorer style window that changes color to represent the status of each device For more information and downloads visit us at support brother com NOTE Please use the latest version of the BRAdmin Professional utility available as a downloa...

Page 16: ...TE To achieve optimum results with normal everyday document printing use your Brother machine as close to the WLAN access point router as possible with minimal obstructions Large objects and walls between the two devices as well as interference from other electronic devices can affect the data transfer speed of your documents Due to these factors wireless may not be the best method of connection f...

Page 17: ...he WLAN access point router 4 Wired computer which is not wireless capable connected to the WLAN access point router with an Ethernet cable 5 Mobile device NOTE Installation method The following instructions will detail the methods for installing your Brother machine in a wireless network environment Choose the method you prefer for your environment Wireless configuration temporarily using a USB c...

Page 18: ...an remotely configure the printer from the computer on the network using a USB cable A 1 1 You can configure the wireless settings of the printer using a USB cable temporarily connected to a wired or wireless computer One push configuration using Wi Fi Protected Setup 5 You can use WPS to configure your wireless network settings easily if your WLAN access point router A supports Wi Fi Protected Se...

Page 19: ...ireless network OFF Direct Mode Connect using Wireless Direct Infrastructure Mode Connect using WLAN The screen then returns to the text entry screen 4 If some messages are displayed press the OK or Enter for each message Displaying the Network Settings 5 1 Press the Menu key select WLAN using the a or b key and then press the OK or Enter key 2 Select Network Status using the a or b key and then p...

Page 20: ...s the OK or Enter key 7 One or two messages are displayed before the message Start WPS on Your Wireless Access Point Press the OK or Enter for each message The message Start WPS on Your Wireless Access Point is displayed 8 Press the WPS button on your WLAN access point router and the OK or Enter key on your Brother machine NOTE Press the Esc key to return to the previous step 9 Connecting is displ...

Page 21: ...s displayed 8 Press the OK or Enter key The screen returns to the text entry screen Depending on the strength of the wireless signal the wireless connection indicator will be one of the following symbols Configuring using the setup wizard 5 1 Press the Menu key select WLAN using the a or b key and then press the OK or Enter key 2 Select Network Setting using the a or b key and then press the OK or...

Page 22: ...the wireless function On or Off 5 To turn the wireless function on or off press the WiFi key The default setting is Off 1 Press the WiFi key 2 Press the WiFi key again to turn the wireless function off NOTE If Off is selected in the Network Mode screen the wireless function will remain off even if the WiFi key is pressed When your Brother machine is powered by batteries the battery power will decr...

Page 23: ...iguring the printer settings using Web Based Management web browser 6 A standard web browser can be used to change your print server settings using the HTTP Hyper Text Transfer Protocol IMPORTANT The default password is located on the back of the machine and marked Pwd We recommend immediately changing the default password to protect your machine from unauthorized access If you cannot find the Pwd...

Page 24: ...aracters of the node name and appears as BRWxxxxxxxxxxxx where xxxxxxxxxxxxxxx is the ethernet address NOTE Setting a password We recommend setting a login password to prevent unauthorized access to the Web Based Management 1 Click Administrator 2 Enter the password you want to use up to 32 characters 3 Re enter the password in Confirm new password box 4 Click Submit The next time you access Web B...

Page 25: ...Section III Communication Settings III Communication Settings Windows only 21 ...

Page 26: ...ver has been installed and is functional Connect this machine to a computer with a USB cable With this tool settings cannot be specified using a wireless LAN Using the Communication Settings 7 1 Connect your Brother machine to be configured to the computer 2 For Windows 10 From the Start button click Printer Setting Tool under Brother Windows 8 Windows 8 1 On the Apps screen click Printer Setting ...

Page 27: ...ngs to the printer or save or export them be sure to clear the check box 2 Items When Current Status is selected the current settings appear in the settings display change area Select the item for the settings that you want to change 3 Menu Bar Select a command contained in each menu from the list For details on the menu bar see Menu Bar on page 23 4 Printer Selects the printer whose settings are ...

Page 28: ...g Tool IMPORTANT Settings are not applied to printers if the Exit button is clicked without clicking the Apply button after changing settings 10 Apply Click Apply to apply the settings to the printer To save the specified settings in a command file select Save in Command File from the drop down menu IMPORTANT Clicking Apply applies all settings in all tabs to the printer If the Disable these setti...

Page 29: ... and WPA WPA2 PSK can be imported Enterprise security authentication such as LEAP and EAP FAST and WPA2 PSK TKIP WPA PSK AES settings cannot be imported If multiple wireless LANs are enabled for the computer being used the first wireless settings only personal settings that are detected will be considered for importing Only settings communication mode SSID authentication method encryption mode and...

Page 30: ...d selecting this check box when configuring the first printer so that you can confirm that each setting is operating as intended Automatically detects the connected printer and retrieves the current settings If this check box is selected and a printer is connected to the computer the printer is automatically detected and the printer s current settings are displayed in the Current Status page NOTE ...

Page 31: ...Communication Settings Windows only 26 7 General Tab 7 Communication Settings 7 1 Selected Interface Select OFF Wireless LAN or Wireless Direct 1 ...

Page 32: ...Communication Settings Windows only 27 7 IPv6 7 1 IPv6 Usage Select Enable or Disable 2 Priority on IPv6 address Check to give priority to IPv6 addresses 1 2 ...

Page 33: ... DHCP or RARP 2 IP Address Subnet Mask Gateway Specify the various values You can only enter settings when the IP address is set to STATIC 3 DNS Server Method Select STATIC or AUTO 4 Primary DNS Server IP Address Secondary DNS Server IP Address You can only enter settings when the DNS server is set to STATIC 1 2 3 4 ...

Page 34: ...Pv6 Address Specify the value 2 Enable this address Check to make the specified static IPv6 address effective 3 Primary DNS Server IPv6 Address Secondary DNS Server IPv6 Address Specify the values 4 IPv6 Address List Displays the list of IPv6 addresses 1 2 4 3 ...

Page 35: ...u can only specify a setting when WEP is selected as the encryption mode 6 Passphrase You can only specify a setting when WPA2 PSK or WPA WPA2 PSK is selected as the authentication method 7 User ID Password You can only specify settings when LEAP EAP FAST EAP TTLS or EAP TLS is selected as the authentication method In addition with EAP TLS it is not necessary to register a password but a client ce...

Page 36: ...After the printer has been set so that it can connect to the network specify the certificate by accessing the printer from a web browser For details on using a web browser see Web Based Management on page 18 Authentication Method Encryption Mode Open System None WEP Authentication Method Encryption Mode Open System None WEP Shared Key WEP WPA2 PSK AES WPA WPA2 PSK TKIP AES AES LEAP CKIP EAP FAST N...

Page 37: ...y Generation Applying Setting Changes to Multiple Printers 7 1 After applying settings to the first printer disconnect the printer from the computer and then connect the second printer to the computer 2 Select the newly connected printer from the Printer drop down box NOTE If the Automatically detects the connected printer and retrieves the current settings check box in the Option Settings dialog ...

Page 38: ...ng new settings check box when configuring the first printer so that you can confirm that a connection with the access point can be correctly established with the settings For details see File menu on page 23 4 Repeat steps 1 3 for all the printers whose settings you wish to change IMPORTANT If the IP address is set to STATIC the printer s IP address will also be changed to the same address as the...

Page 39: ...Section IV Appendix IV Troubleshooting 35 Protocols 39 Glossary 40 ...

Page 40: ...he machine 35 I cannot complete the Wi Fi settings network setup configuration 36 I want to make sure that my network devices are working correctly 38 Error messages when configuring Wi Fi settings from the machine Error Message Cause Remedy Connection Unsuccessful Please Try Again No available WPS access point was found Received incorrect packet data when trying to connect using WPS Unsuccessful ...

Page 41: ...machine to an obstruction free area Is there a wireless computer microwave oven or digital cordless phone near the Brother machine Move other devices away from the Brother machine I have checked and tried all of the above but still cannot complete the wireless configuration Is there anything else I can do Turn your Brother machine Off and back On Then try and configure the Wi Fi settings again Are...

Page 42: ...enu Is your Brother machine correctly connected to the network Check the wireless communication indicator on the LCD display the network is correctly connected the network is not connected correctly and the wireless network setup must be reconfigured the network is connected disconnected in Direct mode I have checked and tried all the above however my Brother machine does not print Is there anythi...

Page 43: ... machine from your computer using the IP address or the node name Successful i Your Brother machine is working correctly and connected to the same network as your computer Unsuccessful i Your Brother machine is not connected to the same network as your computer Ask the network administrator Communication settings in the Printer Setting Tool can be used to change the network settings See Communicat...

Page 44: ...Auto IP mDNS WINS NetBIOS name resolution DNS Resolver LPR LPD Custom Raw Port Port9100 FTP Server TFTP client and server ICMP LLMNR responder SNMPv1 v2c Protocol IPv6 NDP RA DNS Resolver LPR LPD mDNS Custom Raw Port Port9100 FTP Server SNMPv1 TFTP client and server ICMP LLMNR responder SNMPv1 v2c Network Security Wireless SSID 32 chr WEP 64 128 bit WPA2 PSK AES LEAP EAP FAST PEAP EAP TLS EAP TTLS...

Page 45: ...rowser on page 18 To find what protocols your Brother printer supports see Supported protocols and security features on page 39 The following TCP IP protocols are available on the Brother printer DHCP BOOTP RARP 10 By using the DHCP BOOTP RARP protocols the IP address can be automatically configured NOTE To use the DHCP BOOTP RARP protocols please contact your network administrator APIPA 10 If you...

Page 46: ...P network It enables interactive data transmission mDNS 10 mDNS allows the Brother print server to automatically configure itself to work on a Mac OS X Simple Network Configured system SNMP 10 The Simple Network Management Protocol SNMP is used to manage network devices including computers routers and Brother network ready printers The Brother print server supports SNMPv1 and SNMPv2 LLMNR 10 The L...

Page 47: ... a small network you would normally change the final number 192 168 1 1 192 168 1 2 192 168 1 3 How the IP address is assigned to your print server 10 If you have a DHCP BOOTP RARP server on your network the print server will automatically obtain its IP address from that server NOTE On smaller networks the DHCP server may also be the router For more information on DHCP BOOTP and RARP see Using DHC...

Page 48: ...any device with an IP address that begins with 192 168 1 x where x is a number between 0 and 254 Gateway and router 10 A gateway is a network point that acts as an entrance to another network and sends data transmitted via the network to an exact destination The router knows where to direct data that arrives at the gateway If a destination is located on an external network the router transmits dat...

Page 49: ...When your wireless network device receives a beacon you can identify wireless networks that are close enough to connect to Channels Wireless networks use channels Each wireless channel is on a different frequency There are up to 14 different channels that can be used when running a wireless network However in many countries the number of available channels is restricted Security terms 10 Authentic...

Page 50: ...cess Pre shared key WPA PSK which enables the Brother wireless printer to associate with access points using TKIP for WPA PSK WPA2 PSK Enables a Wi Fi Protected Access Pre shared key WPA2 PSK which enables the Brother wireless printer to associate with access points using AES for WPA2 PSK WPA Personal WPA PSK WPA2 PSK Enables a Wireless Protected Access Pre shared key WPA PSK WPA2 PSK which enable...

Page 51: ...s is case sensitive 64 40 bit hexadecimal Uses 10 digits of hexadecimal data e g 71f2234aba 128 104 bit ASCII Uses 13 text characters e g Wirelesscomms this is case sensitive 128 104 bit hexadecimal Uses 26 digits of hexadecimal data e g 71f2234ab56cd709e5412aa2ba WPA PSK WPA2 PSK and TKIP or AES WPA2 with AES Uses a Pre Shared Key PSK that is 8 or more characters in length up to a maximum of 63 c...

Page 52: ... MS CHAPv2 EAP FAST GTC PEAP PEAP Protected Extensible Authentication Protocol has been developed by Microsoft Corporation Cisco Systems and RSA Security PEAP creates an encrypted SSL Secure Sockets Layer TLS Transport Layer Security tunnel between a client and an authentication server for sending a user ID and password PEAP provides mutual authentication between the server and the client The Brot...

Page 53: ...by using a symmetric key encryption CKIP The original Key Integrity Protocol for LEAP by Cisco Systems Inc When Communication Mode is set to Infrastructure Authentication Method Encryption Mode LEAP CKIP EAP FAST NONE TKIP AES EAP FAST MS CHAPv2 TKIP AES EAP FAST GTC TKIP AES PEAP MS CHAPv2 TKIP AES PEAP GTC TKIP AES EAP TTLS CHAP TKIP AES EAP TTLS MS CHAP TKIP AES EAP TTLS MS CHAPv2 TKIP AES EAP ...

Page 54: ... Direct network environment The device name will be shown as PT xxxx where xxxx is your model name SSID 10 This field displays the current Wireless Direct network SSID name The display shows up to 32 characters of the SSID name IP Address 10 This field displays the current IP address of the machine Status Information 10 Signal 10 This field displays the current Wireless Direct network signal stren...

Page 55: ...se the BRAdmin applications or Web Based Management via your web browser Using RARP to configure the IP address 10 The Brother print server s IP address can be configured using the Reverse ARP RARP facility on your host computer This is done by editing the file if this file does not exist you can create it with an entry similar to the following 00 80 77 31 01 07 BRN008077310107 or BRW008077310107 ...

Page 56: ...doing this is not standardized so you will need to see your system documentation to determine how to enter this information Some examples of typical etc bootptab entries include BRN310107 1 00 80 77 31 01 07 192 168 1 2 and BRN310107 ht ethernet ha 008077310107 ip 192 168 1 2 BRN will be replaced with BRW for a wireless network Certain BOOTP host software implementations will not respond to BOOTP ...

Page 57: ...net segment that is without a router between the print server and operating system to use the arp s command If there is a router you may use BOOTP or other methods described in this chapter to enter the IP address If your administrator has configured the system to deliver IP addresses using BOOTP DHCP or RARP your Brother print server can receive an IP address from any one of these IP address allo...

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