background image

Error message

What to do when...

Troubleshooting

Message

Cause/Remedy

Battery Low!

The batteries are weak.

If using AAA alkaline batteries: Replace them 

with new ones.

If using Ni-MH batteries: Charge them fully.

Battery Empty! The installed batteries are running low and will 

need to be changed for continued operation.

Invalid!

• There is no text above the cursor when you 

selected [Numbering].

• Invalid character is selected for [Numbering].

• Invalid number is selected for [Tab Length] or 

[Label Length].

• An invalid value was entered as the label 

length while using templates.

No Text!

• You tried to print a text file when there is no 

data stored in the memory.

 is pressed when no text is entered.

  is pressed when no text is 

entered.

 

is pressed when no text is entered.

 or 

 was pressed when no text 

was entered while using templates.

2 Line Limit! / 

1 Line Limit!

• You tried to enter a 3rd line by pressing 

.

• You tried to print or preview two lines of text 

while 0.13" (3.5mm) or 0.23" (6 mm) tape is 

installed. Install larger tape size.

No Cassette!

You tried to print, feed or preview a label when 

there is no cassette installed.

Cutter Pressed Tape Cutter Lever is pressed in the middle of 

printing process.

Text Full!

The maximum number of characters (80 

characters for text, 50 characters for templates) 

have already been entered.

Change Length Since the number of entered characters 

exceeds the label length, reduce the text, or 

select [Auto] as the label length.

No Frame OK? • Printing on 0.13" (3.5mm) tape with invalid 

Frame setting ON. 

• Using tape cassette smaller than 

0.47" (12mm) wide though you selected a 

frame which is only available for 0.47" (12mm) 

wide tape cassettes.

(Select 

 to print with no Frame, 

to cancel.)

Feed OK?

• Feeding tape after printing when [Chain Print] 

is selected. Refer to “Setting Margin”.

Insert 0.47"

• Only 0.47" (12mm) tape cassette is available 

for templates.

Use TZe Tape! • Use a tape cassette with the   mark.

Problem

Solution

The display 

stays blank 

after you have 

turned on the 

machine.

• Check that the batteries are correctly 

inserted.

• If the batteries are weak, replace them.

• Check that the adapter 

is correctly connected.

When the label 

is printed out, 

there is too 

much margin 

(space) on both 

sides of the text.

• See “Setting Margin” in this users guide and 

select [Half] or [Narrow] to have smaller 

margins for your label.

The machine 

does not print, 

or the printed 

characters are 

not formed 

properly.

• Check that the tape cassette has been 

inserted correctly.

• If the tape cassette is empty, replace it.

• Check the cassette cove

r is properly closed.

The setting has 

cleared on its 

own.

• The batteries may be weak. Replace them.

• When power is disconnected for more than 

three minutes, all text & formats in the display 

will be lost.

A blank 

horizontal line 

appears 

through the 

printed label.

• There may be some dust on the print head. 

Remove the tape cassette and use a dry 

cotton swab to gently wipe the print head with 

an up-and-down motion.

The machine 

has “locked up” 

(i.e., nothing 

happens when a 

key is pressed, 

even though the 

machine is on.)

• Refer to “Resetting the P-touch”.

The power 

turns off when 

you try to print.

• The batteries may be weak. Replace them.

• Check that the batteries are correctly 

inserted.

• A wrong adapter is used; the recommended 

AC Adapter is the AD-24ES/AD-24ESA/AD-

24ESAW/AD-24ESA-01/AD-24ESAW-01.

The tape does 

not feed 

properly or the 

tape gets stuck 

inside the 

machine.

• Check that the end of the tape feeds under 

the tape guides.

• The Cutter Lever is pressed while printing. Do 

not touch the Cutter Lever during printing.

All text and 

format settings 

need to be 

cleared to 

create a new 

label.

• Press 

 + 

 and select 

[Text&Format].

• Press 

   

/

 [Clear] 

   

/

 [Text&Format] 

To change 

language setting.

• Refer to "Initial Settings".

 FORMATTING KEYS

1

Press 

 to change the font settings.

2

Press 

/

 to select the settings and 

press .

NOTE

• To cancel operations, press 

.

• The actual printed font size depends on the tape 

width, number of characters and number of 

input lines. Once characters reach a minimum 

size, the selected font will default to a custom 

font which is based on the Helsinki style. This 

allows labels to be printed using the smallest 

text possible on narrow or multi-line labels.

• After pressing 

, "Accepted" appears for 

approximately one second.

4

Font Key 

   

/

 Select an item 

Font

Helsinki

Brussels

US
Florida

Belgium
San Diego
Los Angeles
Calgary
Atlanta
Adams
Brunei 
Istanbul
Sofia 
Germany

Size

Large
Medium
Small

Width

Normal
× 2
× 1/2

Style

Normal
Bold

Outline

Shadow
Solid
Italic

I+Bold
I+Outline
I+Shadow
I+Solid

Vertical

Alignment

Left
Center
Right
Justify

* Images are for illustrative purposes only.

* Frames with highlighted numbers are only available when using 0.47" (12mm) wide tape cassettes.

Press 

 to select the frame design. Refer to 

the Frame Designs section.

NOTE

• To cancel operations, press 

.

• If the message 

 (

) appears on the right 

side of the display when selecting a frame, it 

means that frame is only available when using 

0.47" (12mm) wide tape cassettes.

• You can select the frame design by pressing a 

number key of the Frame designs table 

included in this insertion sheet.

• After pressing 

, "Accepted" appears for 

approximately one second.

Press 

 to select various symbols. Refer to 

the "Symbols" section.

NOTE

• To cancel operations, press 

.

*1

 Once you select symbols, up to seven 

recently used symbols are added to History.

• If you choose History, 

you cannot select the 

category.

• You can also select from basic and pictograph 

categories by pressing the shortcut keys 

included in this insertion sheet.

Basic

Pictograph

Frame Key 

   

/

/

 -   Select a 

frame 

Symbol Key 

   

/

 [History

*1

/Basic/

Pictograph] 

   

/

 Select 

category 

   

/

 Choose a 

symbol 

Punctuation

Unit

Brackets

Number 1

Arrows

Number 2

Mathematics

Number 3

Greek Letter

Shape

Signs

Kitchen

Electronics

Nature/Earth

Office

Event

School

Vehicle

Medicine

Wardrobe

Electrical

Sports

DIY/Hobby

Family

Garden

Emoji

Animal

Fun

Food

Astrology

Federal Communications Commission (FCC) supplier’s 

Declaration of Conformity (For USA Only)

Responsible Party : Brother International Corporation

200 Crossing Boulevard, Bridgewater, NJ 08807-0911, U.S.A.

TEL : (908) 704-1700

Product Name:  Label Maker   Model Numbers : PT-D220

complies with Part 15 of the FCC Rules. Operation is subject to the following 

two conditions: (1) This device may not cause harmful interference, and (2) 

this device must accept any interference received, including interference that 

may cause undesired operation.

This equipment has been tested and found to comply with the limits for a Class B 

digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to 

provide reasonable protection against harmful interference in a residential 

installation. This equipment generates, uses, and can radiate radio frequency 

energy and, if not installed and used in accordance with the instructions, may 

cause harmful interference to radio communications. However, there is no 

guarantee that interference will not occur in a particular installation. If this 

equipment does cause harmful interference to radio or television reception, which 

can be determined by turning the equipment off and on, the user is encouraged to 

try to correct the interference by one or more of the following measures:

• Reorient or relocate the receiving antenna.

• Increase the separation between the equipment and receiver.

• Connect the equipment into an outlet on a circuit different from that to which 

the receiver is connected.

• Consult the dealer or an experienced radio/TV technician for help.

Important

Changes or modifications not expressly approved by Brother Industries, Ltd. 

could void the user’s authority to operate the equipment.

 HELPFUL HINTS

You can reset the P-touch labeler when you want to 

initialize the settings, or in the event it not working 

properly. All text, settings and stored files are cleared.

1

Turn off the P-touch labeler, hold down 

 and   and then press 

 to turn the 

P-touch labeler back on.

2

First release the power button, and then 

release 

 and  .

The P-touch labeler turns on with the internal 

memory reset.

NOTE

Short Cut

File

   

Tab

  

Unit

   

LCD Contrast

   

Clear

  

Language

  

Helpful Tips

Clear 

  

Feed

   

Print Options

   

Resetting the P-touch

5

Should you encounter any problems with 

your product, please do not return your 

product to the store.

After referring to the User's guide, if you still 

need assistance, contac

t Brother Customer 

Service at:

Voice: 1-877-BROTHER

Web: www.brother-usa.com 

Fax: 1-901-379-1210

If you need to locate a service center, please 

call 1-877-BROTHER or visit us at 

www.brother-usa.com 

 

CAUTION

USING A COMBINATION OF DIFFERENT 

BATTERIES (SUCH AS Ni-MH AND ALKALINE), 

MAY RESULT IN AN EXPLOSION. DISPOSE 

OF USED BATTERIES ACCORDING TO THE 

INSTRUCTIONS.

Battery Recommendations

• Remove the batteries if 

you do not intend to 

use the P-touch labeler for an extended 

period of time.

• Dispose of the batteries

 at an appropriate 

collection point, not in the general waste 

stream. In addition, be sure to observe all 

applicable federal, state, and local 

regulations.

• When storing or discarding the batteries, wrap 

it (for example with cellophane tape), to 

prevent it from short-ci

rcuiting. (Refer to the 

picture on the lower right)

(Battery insulation example)

1. Cellophane tape

2. Alkaline or Ni-MH 

battery

2

1

Download the application from the App Store or Google Play™:

This app provides access to setup 

information, product manuals, FAQs, 

and troubleshooting tips.

Support Center

App

Summary of Contents for P-touch PT-D220

Page 1: ...r damage the Label Maker Use only Brother TZe tapes with the Label Maker Do not use tapes that do not have the mark Only use a soft dry cloth to clean the Label Maker never use alcohol or other organic solvents Use a soft lint free cloth to clean the Print Head Never touch the Print Head directly with your hands Do not put any foreign objects into the Tape Exit Slot AC Adapter Connector Battery Co...

Page 2: ...e default setting is English 3 Set the unit of measurement The default setting is inch NOTE After the machine is idle for five minutes it automatically turns off To cancel any operation press After pressing Accepted appears for approximately one second This function allows you to set the LCD brightness You can choose from five levels of brightness The default setting is 0 To return to the default ...

Page 3: ...preview the text before printing Pressing the Preview key displays a generated image of the label and may differ from the actual label when printed When the LCD cannot display all the text at once press to display the hidden text Press to leave the preview mode Feeding Tape Feed This function will feed approximately 1 25mm of blank tape Printing If you need only 1 copy of the label press without s...

Page 4: ...t isdisplayedonthescreenfor2 seconds after pressing when Print appears Text Label Select Category Text Select Design InputText1 Clearthe text and then enter text Print Select Category Text Select Design Input Text 1 Clear the text and then enter text Input Text 2 Clear the text and then enter text Print 3 Pattern Label Select Category Patterns Select Design Set Label Length 1 2 39 0 30 999mm Print...

Page 5: ...ackets Number 1 Arrows Number 2 Mathematics Number 3 Greek Letter Shape Signs Kitchen Electronics Nature Earth Office Event School Vehicle Medicine Wardrobe Electrical Sports DIY Hobby Family Garden Emoji Animal Fun Food Astrology Federal Communications Commission FCC supplier s Declaration of Conformity For USA Only Responsible Party Brother International Corporation 200 Crossing Boulevard Bridge...

Page 6: ...ed for more than three minutes all text formats in the display will be lost A blank horizontal line appears through the printed label There may be some dust on the print head Remove the tape cassette and use a dry cotton swab to gently wipe the print head with an up and down motion The machine has locked up i e nothing happens whena key is pressed even though the machine is on Refer to Resetting t...

Page 7: ......

Page 8: ... Images are for illustrative purposes only Frames with highlighted numbers are only available when using 0 47 12mm wide tape cassettes ...

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