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Brother MFC-J6520DW, Basic User'S Manual

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Brother MFC-J6520DW Basic User'S Manual Download Page 151

Troubleshooting 

137

B

NOTE

Unplug the interface cable before you 
choose 

Network

 or 

All Settings

.

 

How to reset the machine

B

a

Press (

Settings

).

b

Press 

All Settings

.

c

Press 

a

 or 

b

 to display 

Initial Setup

.

d

Press 

Initial Setup

.

e

Press 

a

 or 

b

 to display 

Reset

.

f

Press 

Reset

.

g

Press 

a

 or 

b

 to display the type of reset 

(

Machine Reset

, 

Network

, 

Address Book & Fax

 or 

All Settings

), and then press it.

h

Press 

Yes

 to confirm.

i

Press 

Yes

 for 2 seconds to reboot the 

machine.

Summary of Contents for MFC-J6520DW

Page 1: ...Basic User s Guide MFC J6520DW MFC J6720DW Version 0 USA CAN ...

Page 2: ...your product on line at http www brother com registration By registering your product with Brother you will be recorded as the original owner of the product Your registration with Brother may serve as confirmation of the purchase date of your product should you lose your receipt may support an insurance claim by you in the event of product loss covered by insurance and will help us notify you of e...

Page 3: ...ent way to register your new product register on line at http www brother com registration FAQs frequently asked questions The Brother Solutions Center is our one stop resource for all your Fax Machine Multi Function Center needs You can download the latest software documents and utilities read FAQs and troubleshooting tips and learn how to get the most from your Brother product http solutions bro...

Page 4: ...ly genuine Brother accessories which are available at most Brother retailers If you cannot find the accessory you need and you have a Visa MasterCard Discover or American Express credit card you can order accessories directly from Brother You can visit us online for a complete selection of the Brother accessories and supplies that are available for purchase NOTE In Canada only Visa and MasterCard ...

Page 5: ...C103BK Prints approx 600 pages 1 Ink Cartridge High Yield yellow LC103Y Prints approx 600 pages 1 Ink Cartridge High Yield cyan blue LC103C Prints approx 600 pages 1 Ink Cartridge High Yield magenta red LC103M Prints approx 600 pages 1 Premium Plus Glossy Photo Paper Ledger size 20 sheets BP71GLGR Letter size 20 sheets BP71GLTR 4 6 size 20 sheets BP71GP20 Multipurpose Paper Plain Paper Letter size...

Page 6: ...E STATES IN THE USA AND SOME PROVINCES IN CANADA THE ABOVE EXCLUSION MAY NOT APPLY TO YOU IN NO EVENT WILL BROTHER S LICENSOR S BE LIABLE TO YOU FOR ANY CONSEQUENTIAL INCIDENTAL OR INDIRECT DAMAGES INCLUDING DAMAGES FOR LOSS OF BUSINESS PROFITS BUSINESS INTERRUPTION LOSS OF BUSINESS INFORMATION AND THE LIKE ARISING OUT OF THE USE OR INABILITY TO USE THE SOFTWARE EVEN IF BROTHER S LICENSOR HAS BEEN...

Page 7: ...of this manual and the specifications of this product are subject to change without notice Brother reserves the right to make changes without notice in the specifications and materials contained herein and shall not be responsible for any damages including consequential caused by reliance on the materials presented including but not limited to typographical and other errors relating to the publica...

Page 8: ...r ControlCenter utility using your machine in a network environment and frequently used terms HTML file CD ROM Web Connect Guide This Guide provides useful information about accessing Internet services from the Brother machine as well as downloading images printing data and uploading files directly to Internet services PDF file Brother Solutions Center 1 AirPrint Guide This Guide provides informat...

Page 9: ...3 Adding Fax Shortcuts 13 Adding Scan Shortcuts 14 Adding Web Connect Shortcuts 16 Changing Shortcuts 17 Editing Shortcut Names 17 Deleting Shortcuts 18 Recalling Shortcuts 18 2 Loading paper 19 Loading paper and other print media 19 Loading paper in paper tray 1 19 Loading smaller paper Photo Photo L Photo 2L or envelopes 24 Loading paper in paper tray 2 MFC J6720DW 27 Loading paper in the manual...

Page 10: ...g fax 50 Transmission Verification Report 51 5 Receiving a fax 52 Receive Modes 52 Choose the correct Receive Mode 52 Using Receive Modes 54 Fax Only 54 Fax Tel 54 Manual 54 External TAD 54 Receive Mode settings 55 Ring Delay 55 F T Ring Time Fax Tel mode only 55 Easy Receive 56 Fax Preview Black White only 57 How to preview a received fax 57 Turning off Fax Preview 59 6 Using PC FAX 60 PC FAX Sen...

Page 11: ...mbers 72 How to dial 72 Manual dialing 72 Dialing from the Address Book 72 Fax Redial 73 Storing numbers 73 Storing a pause 73 Storing Address Book numbers 73 Changing or deleting Address Book names or numbers 74 9 Making copies 75 How to copy 75 Stop copying 75 Copy options 76 Paper Type 76 Paper Size 76 Tray Select MFC J6720DW 77 ADF High Speed Mode copying 77 10 PhotoCapture Center Printing pho...

Page 12: ...nt alignment 99 Setting the date and time 100 B Troubleshooting 101 Identifying your problem 101 Error and maintenance messages 103 Error animation 113 Transferring your faxes or Fax Journal report 113 Document jam 114 Printer jam or paper jam 116 If you are having difficulty with your machine 122 Dial Tone 135 Telephone line interference VoIP 135 Machine Information 136 Checking the serial number...

Page 13: ...cifications 187 General 187 Print media 189 Fax 191 Copy 192 PhotoCapture Center 193 PictBridge 194 Scanner 195 Printer 196 Interfaces 197 Network 198 Computer requirements 199 Consumable items 200 E Index 201 ...

Page 14: ...eval Additional receiving operations Polling 5 Dialing and storing numbers Voice operations Additional dialing operations Additional ways to store numbers 6 Printing reports Fax reports Reports 7 Making copies Copy options Ledger Copy Shortcuts 8 PhotoCapture Center Printing photos from a memory card or USB Flash drive PhotoCapture Center operations Print Images PhotoCapture Center print settings ...

Page 15: ...d typeface identifies the dial pad numbers of the Touchpanel and buttons on your computer screen Italics Italicized typeface emphasizes an important point or refers you to a related topic Courier New Text in Courier New font identifies messages on the Touchscreen of the machine WARNING WARNING indicates a potentially hazardous situation which if not avoided could result in death or serious injurie...

Page 16: ...08 R2 To view the documentation from Start All Programs select Brother MFC XXXX where XXXX is your model name from the programs group and then choose User s Guides Windows 8 Windows Server 2012 Click Brother Utilities and then click the drop down list and select your model name if not already selected Click Support in the left navigation bar and then click User s Guides If you have not installed t...

Page 17: ...uments You can find the instructions as follows Software and Network User s Guide Scan ControlCenter Nuance PaperPort 12SE How to Guides Windows The complete Nuance PaperPort 12SE How to Guides can be viewed from the Help selection in the PaperPort 12SE application Presto PageManager User s Guide Macintosh NOTE Presto PageManager is available as a download from http nj newsoft com tw download brot...

Page 18: ... Guide for Brother iPrint Scan 1 This Guide provides useful information about printing from your mobile device and scanning from your Brother machine to your mobile device when connected to a Wi Fi network Accessing Brother Support Windows 1 You can find all the contacts you will need such as Web support Brother Solutions Center Customer Service and Brother Authorized Service Centers in Brother nu...

Page 19: ...nter on the CD ROM Double click the Brother Support icon The following screen will appear To download and install Presto PageManager click Presto PageManager To access the Brother Web Connect page click Brother Web Connect To register your machine from the Brother Product Registration Page http www brother com registration click On Line Registration For the latest news and product support informat...

Page 20: ... Most of the illustrations in this User s Guide show the MFC J6720DW 1 2 7 Touchscreen LCD Liquid Crystal Display This is a Touchscreen LCD You can access the menus and options by pressing them as they are displayed on this screen You can adjust the angle of the Touchscreen LCD and Touchpanel by lifting it To lower this control panel push the release button that is located behind the control panel...

Page 21: ...iFi light is on when the network interface is WLAN 4 Power On Off Press to turn on the machine Press and hold down to turn off the machine The Touchscreen LCD will show Shutting Down and will stay on for a few seconds before turning itself off If you have connected an external telephone or TAD it is always available If you turn off the machine using it will still periodically clean the print head ...

Page 22: ...ation see Quick Setup Guide 5 Demo MFC J6720DW See the main features of the machine by pressing to print a list the main features followed by a slide show After you print from a computer will disappear from the Home screen NOTE To restore the icon you must delete all the settings you have changed by performing a Machine Reset For more information see Reset functions on page 136 and How to reset th...

Page 23: ...nced User s Guide Checking the ink volume 11 Shortcuts Lets you set up Shortcuts You can quickly send a fax make a copy scan and connect to a Web service using the options that you have set as a Shortcut NOTE Three Shortcut screens are available You can set up to 4 Shortcuts on each Shortcut screen A total of 12 Shortcuts are available To display the other Shortcut screens press d or c 12 Faxes in...

Page 24: ...hen you press Settings You can check and access all the machine s settings from the following screen MFC J6520DW 1 MFC J6720DW 1 1 Ink See the remaining ink volume When the ink cartridge is near the end of its life or having a problem the error icon is displayed on the ink color For more information see Advanced User s Guide Checking the ink volume Press to access the Ink menu 2 Paper Type MFC J65...

Page 25: ... check the size of paper in Tray 1 Also lets you access the Tray 1 setting You can change the paper size and paper type 9 Tray 2 MFC J6720DW Press to check the size of paper in Tray 2 Also lets you access the Tray 2 setting You can change the paper size Basic Operations 1 Press your finger on the Touchscreen LCD to operate it To display and access all the screen menus and options press d c or a b ...

Page 26: ...l j Press Fax Tel NOTE Press if you want to go back to the previous level k Press Changing the keyboard setting 1 You can choose the type of keyboard for the Touchscreen a Press Settings b Press All Settings c Press a or b to display General Setup d Press General Setup e Press a or b to display Keyboard Settings f Press Keyboard Settings g Press QWERTY or ABC h Press ...

Page 27: ...ss a or b to display the available settings and then press the setting you want to change g Press a or b to display the available options for the setting and then press the option you want to set Repeat steps f and g until you have chosen all the settings for this Shortcut h When you are finished changing the settings press Save as Shortcut i Read and confirm the displayed list of settings you hav...

Page 28: ...e the Shortcut name plus a sequential number g Press Options h Press a or b to display the available settings and then press the setting you want to change i Press the new option you want to set Repeat steps h and i until you have chosen all the settings for this Shortcut Press OK j When you are finished choosing new options press Save as Shortcut k Read and confirm the displayed list of options y...

Page 29: ...ehand g Do one of the following To enter an E mail address manually press Manual Enter the E mail address using the keyboard on the Touchscreen See Entering Text on page 186 Press OK To enter an E mail address from the Address Book press Address Book Press a or b to display the E mail address you want and then press it Press OK After you confirm the E mail address you entered press OK Go to step i...

Page 30: ...r since this document was published To add a Web Connect Shortcut you need to have an account with the desired service For more information see Web Connect Guide a Press Shortcuts b Press where you have not added a Shortcut c Press a or b to display Web d Press Web e If information about the Internet connection is displayed read and confirm it by pressing OK f Press a or b to display the available...

Page 31: ... OK to confirm h Do one of the following If you want to overwrite the Shortcut press Yes Go to step j If you do not want to overwrite the Shortcut press No to enter a new Shortcut name Go to step i i To edit the name hold down to delete the current name and then enter a new name using the keyboard on the Touchscreen For help entering letters see Entering Text on page 186 Press OK j Press OK to con...

Page 32: ...OTE You can also press Edit Delete and then press the Shortcut you want d Press Delete to delete the Shortcut that you chose in step c Press Yes to confirm e Press Recalling Shortcuts 1 The Shortcut settings are displayed on the Shortcut screen To recall a Shortcut simply press the Shortcut name a Press Shortcuts b Press d or c to display the Shortcut you want to recall c Press the Shortcut ...

Page 33: ...g paper in paper tray 1 2 Load only one size of paper and one type of paper in the paper tray at a time For more information about paper size weight and thickness see Choosing the right print media on page 40 You must load paper sizes Letter A4 or Executive in Landscape position Load Ledger Legal Folio or A3 or smaller paper A5 A6 Photo Photo L Photo 2L Index cards envelopes in Portrait position N...

Page 34: ...r Folio 2 or Ledger or A3 3 size as shown in the illustration When using Letter A4 or smaller size paper If you are using Letter or A4 you do not have to extend the tray If Tray 2 is extended then extend Tray 1 and pull up the stopper If you are using 5 8 8 3 in 148 210 mm or smaller size paper make sure the paper tray is not extended c Gently press and slide the paper side guides 1 to fit the pap...

Page 35: ... LTR stopper 3 to hold the paper in landscape position For instructions about how to extend Tray 1 over Tray 2 see Loading paper in paper tray 2 MFC J6720DW on page 27 f Fan the stack of paper well to avoid paper jams and misfeeds NOTE Always make sure that the paper is not curled g To load paper in the tray do one of the following When using Letter A4 or Executive size paper 1 Close the output pa...

Page 36: ...e sure the paper side guides touch the sides of the paper NOTE Be careful not to push the paper in too far it may lift at the back of the tray and cause feed problems i Check that the paper is flat in the tray and below the maximum paper mark 1 Overfilling the paper tray may cause paper jams j Slowly push the paper tray completely into the machine CAUTION DO NOT push Tray 1 into the machine too qu...

Page 37: ...ks into place and then unfold the paper support flap 2 NOTE Before you shorten Tray 1 take the paper out of the tray Then shorten the tray by pressing the universal guide release button 1 Adjust the paper length guide 2 to fit the paper size you are going to use Then put the paper in the tray 2 1 1 2 ...

Page 38: ...d Photo 2L paper to make them as flat as possible IMPORTANT If Photo 4 6 in 10 15 cm or Photo L 3 5 5 in 89 127 mm or Photo 2L 5 7 in 13 18 cm paper is double feeding put only one sheet of Photo or Photo L paper in the paper tray at a time b Do one of the following If you load Photo L 3 5 5 in 89 127 mm in the paper tray lift up the Photo L stopper 1 If you load Photo 4 6 in 10 15 cm or Photo 2L 5...

Page 39: ...m2 Some envelopes need margin settings to be set in the application you are using Make sure you do a test print first before printing many envelopes IMPORTANT DO NOT use the following types of envelopes as they will not feed correctly That are of a baggy construction That have windows That are embossed have raised writing on them That have clasps or staples That are pre printed on the inside Occas...

Page 40: ...ng put one envelope in the paper tray at a time b Gently press and slide the paper side guides to fit the paper size c Put envelopes in the paper tray 1 with the address side down If the envelope flaps are on the long edge load the envelopes with the flap on the left as shown in the illustration Gently adjust the paper side guides 1 to fit the size of the envelopes 1 ...

Page 41: ...e Print Windows or Reverse page orientation Macintosh in the printer driver s dialog box and then adjust the size and margin in your application For more information see Software and Network User s Guide Reverse Print Windows or Reverse Print Macintosh Loading paper in paper tray 2 MFC J6720DW 2 NOTE You can only use plain paper sizes Letter or A4 in Landscape position and Ledger Legal or A3 in Po...

Page 42: ...re using Letter or A4 you do not have to extend the tray c Open the paper tray cover 1 d Gently press and slide the paper side guides 1 to fit the paper size If you are loading Letter or A4 size paper put it in landscape position and lift up the A4 LTR stopper 2 Make sure that the triangular mark 3 on the paper side guide lines up with the marks for the paper size you are using e Fan the stack of ...

Page 43: ...al or A3 size paper Portrait orientation 2 g Gently adjust the paper side guides so they touch the sides of the paper stack NOTE Be careful not to push the paper in too far it may lift at the back of the tray and cause feed problems h Check that the paper is flat in the tray and below the maximum paper mark 1 Overfilling the paper tray may cause paper jams 1 ...

Page 44: ... large size paper you must also extend Tray 1 out over Tray 2 to prevent printed pages from falling off the output tray If you are using Letter or A4 size paper pull out the paper support 1 until it locks into place and then unfold the paper support flap 2 l Extending Tray 1 over Tray 2 Pull Tray 1 out of the machine Press the universal guide release button 1 as you slide out the front of the pape...

Page 45: ... it locks into place and then unfold the paper support flap 2 NOTE If you are finished using Ledger Legal or A3 size paper and want to use Letter or A4 size paper take the paper out of the tray Shorten the tray by pressing the universal guide release button 1 Adjust the paper side guides 2 to fit Letter or A4 you are going to use Lift up the A4 LTR stopper 3 Then put the paper into the tray 1 2 1 ...

Page 46: ...hoto 2L 5 7 in 13 18 cm and Index Card 5 8 in 127 203 mm NOTE The machine automatically turns on Manual Feed mode when you load paper in the manual feed slot a Open the manual feed slot cover b Slide the manual feed slot paper guides to match the width of the paper you are going to use NOTE For information about the paper orientation follow the label attached on the right side of the manual feed s...

Page 47: ... in the manual feed slot at any one time Doing this may cause a paper jam Even if you are printing multiple pages do not feed the next sheet of paper until the Touchscreen shows a message instructing you to feed the next sheet DO NOT put paper in the manual feed slot when you are printing from the paper tray Doing this may cause a paper jam For details about the paper orientation see Paper orienta...

Page 48: ...of thick paper push the envelope into the manual feed slot until you feel it grab the envelope f If the data does not fit on one sheet the Touchscreen will prompt you to load another sheet of paper Place another sheet of paper in the manual feed slot and then press OK on the Touchscreen NOTE Make sure printing has finished before you close the manual feed slot cover When paper is placed in the man...

Page 49: ...ion see Software and Network User s Guide Print without a Border Windows or Print without a Border Macintosh NOTE The Borderless print feature is not available for envelopes and 2 sided printing The Borderless print feature is not available for some paper sizes such as Legal and Executive For more information see Printer on page 196 Cut Sheet Paper Envelopes Top 1 Left 2 Bottom 3 Right 4 Cut Sheet...

Page 50: ...faxes Ledger Letter Legal A3 or A4 When you change the size of paper you load in the machine you will need to change the paper size setting at the same time so your machine can fit an incoming fax on the page a Press Settings b Press shows size of paper c Press a or b to display Letter Legal Ledger A4 A5 A3 EXE or 4 x6 and then press the option you want d Press Paper Size and Type MFC J6720DW 2 To...

Page 51: ...ide face up When you use transparencies or glossy paper remove each sheet at once to prevent smudging or paper jams Tray use in Copy mode MFC J6720DW 2 You can change the default tray the machine will use for copies Auto Tray Select will allow your machine to feed paper from either Tray 1 or Tray 2 using the paper type and size settings from the Copy menu To change the default setting follow the i...

Page 52: ...you have chosen always set the Paper Type to match the type of paper that is loaded in the tray You can use plain paper inkjet paper coated paper glossy paper transparencies and envelopes We recommend testing various paper types before buying large quantities For best results use Brother paper When you print on inkjet paper coated paper transparencies and glossy paper be sure to choose the correct...

Page 53: ...rencies designed for laser printers copiers may stain your next document Use only transparencies recommended for inkjet printing IMPORTANT DO NOT use the following kinds of paper Damaged curled wrinkled or irregularly shaped 1 0 08 in 2 mm or greater curl may cause jams to occur Extremely shiny or highly textured Paper that cannot be arranged uniformly when stacked Paper made with a short grain Pa...

Page 54: ...2 13 in 215 9 330 2 mm Yes Executive 7 1 4 10 1 2 in 184 267 mm Yes Yes A5 5 8 8 3 in 148 210 mm Yes Yes A6 4 1 5 8 in 105 148 mm Yes Cards Photo 4 6 in 10 15 cm Yes Yes Yes Photo L 3 1 2 5 in 89 127 mm Yes Photo 2L 5 7 in 13 18 cm Yes Yes Index Card 5 8 in 127 203 mm Yes Envelopes C5 Envelope 6 4 9 in 162 229 mm Yes DL Envelope 4 3 8 7 in 110 220 mm Yes Com 10 4 1 8 9 1 2 in 105 241 mm Yes Monarc...

Page 55: ...aper size Paper types No of sheets Paper Tray 1 Landscape Letter Executive A4 Portrait Ledger A3 Legal Folio A5 A6 Photo Photo L Photo 2L Index card Envelopes C5 Com 10 DL Monarch Plain Paper 250 1 Inkjet Paper 20 Glossy Paper Photo 20 Index Card 30 Envelopes Transparencies 10 Paper Tray 2 MFC J6720DW Landscape Letter A4 Portrait Ledger A3 Legal Plain Paper 250 1 Manual Feed Slot Landscape Letter ...

Page 56: ...m Height 8 51 in 11 7 in 216 0 mm 297 0 mm Landscape When any of the following conditions is satisfied Width less than 5 83 in 148 0 mm Width greater than 8 5 in 215 9 mm Height less than 8 51 in 216 0 mm Height greater than 11 7 in 297 0 mm Portrait Manual Feed Slot When both of the following conditions are satisfied Width 5 in 8 5 in 127 0 mm 215 9 mm Height 8 51 in 11 7 in 216 0 mm 297 0 mm Lan...

Page 57: ...Tray 2 Plain Paper 17 to 28 lb 64 to 105 g m2 3 to 6 mil 0 08 to 0 15 mm Inkjet Paper 17 to 53 lb 64 to 200 g m2 3 to 10 mil 0 08 to 0 25 mm Glossy Paper 1 Up to 58 lb Up to 220 g m2 Up to 10 mil Up to 0 25 mm Cards Photo 4 6 10 15 cm 1 Up to 58 lb Up to 220 g m2 Up to 10 mil Up to 0 25 mm Index Card Up to 32 lb Up to 120 g m2 Up to 6 mil Up to 0 15 mm Envelopes 20 to 25 lb 80 to 95 g m2 Up to 20 ...

Page 58: ...o load documents 3 IMPORTANT DO NOT pull on the document while it is feeding DO NOT use paper that is curled wrinkled folded ripped stapled paper clipped glued or taped DO NOT use cardboard newspaper or fabric Make sure documents with ink or correction fluid are completely dry a Unfold the ADF Document Support 1 and the ADF Document Output Support Flap 2 b Fan the pages well c Adjust the paper gui...

Page 59: ...peed Mode is available with Copy and Scan mode For the information about ADF High Speed Mode see the following Copy ADF High Speed Mode copying on page 77 Scan ADF High Speed Mode scanning on page 92 IMPORTANT DO NOT leave a thick document on the scanner glass If you do this the ADF may jam Using the scanner glass 3 You can use the scanner glass to fax copy or scan pages of a book or one page at a...

Page 60: ...m the cover down or press on it Unscannable area 3 The scannable area depends on the settings in the application you are using The figures show the unscannable areas 1 The unscannable area is 0 04 in 1 mm when you use the ADF 1 Usage Document Size Top 1 Bottom 3 Left 2 Right 4 Fax Ledger 0 12 in 3 mm 0 15 in 3 7 mm Letter 0 16 in 4 mm Legal A3 0 18 in 4 5 mm A4 0 12 in 1 3 mm Copy All paper sizes ...

Page 61: ...3 size Since you can only scan one page at a time it is easier to use the ADF if you are sending a multiple page document b Do one of the following When Fax Preview is set to Off press Fax When Fax Preview is set to On press Fax and then Sending Faxes The Touchscreen shows c You can change the following fax sending settings Press Options Press a or b to scroll through the fax settings When the set...

Page 62: ...erver For more information see Software and Network User s Guide Perform an LDAP Search Using the Control Panel e Press Fax Start Faxing from the ADF 4 The machine starts scanning and sending the document Faxing from the scanner glass 4 If you choose Black in the Color Setting default setting the machine starts scanning the first page Go to step f If you choose Color in the Color Setting the Touch...

Page 63: ...ng it the default setting See Advanced User s Guide Setting your changes as the new default This setting is only available for sending documents from the scanner glass Color fax transmission 4 Your machine can send a color fax to machines that support this feature Color faxes cannot be stored in the machine s memory When you send a color fax the machine will send it in real time even if Real Time ...

Page 64: ...ress Preview f Press On g Press OK h Enter the fax number using the dial pad or Address Book i Press Fax Start The machine starts scanning the document and the outgoing fax appears on the Touchscreen When the fax is displayed press the Touchscreen to perform the following operations j Press Start NOTE To send a color fax do not use Fax Preview The fax message in the memory will be sent and then er...

Page 65: ...a color fax that the receiving machine prints in black white A portion of the fax s first page appears on the report Off2 Prints a report only if your fax is unsuccessful due to a transmission error Off2 Image Prints a report only if your fax is unsuccessful due to a transmission error A portion of the fax s first page appears on the report a Press Settings b Press All Settings c Press a or b to d...

Page 66: ...ce Mail on page 63 for instructions on setting up your machine using this service Will you be using a Telephone Answering Device on the same telephone line as your Brother machine Your external telephone answering device TAD will automatically answer every call Voice messages are stored on the external TAD and fax messages are printed Choose External TAD as your Receive Mode See Connecting an exte...

Page 67: ...or b to display Setup Receive f Press Setup Receive g Press a or b to display Receive Mode h Press Receive Mode NOTE If you cannot change the Receive Mode make sure the Distinctive Ring feature is set to Off See Turning off Distinctive Ring on page 65 i Press a or b to display Fax Only Fax Tel External TAD or Manual and then press the option you want j Press ...

Page 68: ... Fax Tel mode only on page 55 and Ring Delay on page 55 Manual 5 Manual mode turns off all automatic answering functions unless you are using the Distinctive Ring feature To receive a fax in Manual mode lift the handset of the external telephone or press Hook When you hear fax tones short repeating beeps press Fax Start and choose Receive You can also use the Easy Receive feature to receive faxes ...

Page 69: ...y 5 When somebody calls your machine you and your caller will hear the normal telephone ring The number of rings is set by the ring delay setting If the call is a fax then your machine will receive it however if it is a voice call the machine will sound the F T Ring a fast pseudo double ring for the time you have set in the F T Ring Time setting If you hear the F T Ring it means that you have a vo...

Page 70: ...ting the external handset press Fax Start and then press Receive to receive If you answered at an extension telephone press l 5 1 See Using external and extension telephones on page 70 NOTE If this feature is set to On but your machine does not connect a fax call when you lift an extension or external telephone press the fax receive code l 5 1 If you send faxes from a computer on the same telephon...

Page 71: ...orwarding and PC Fax Receiving operations even if you have set Backup Print to On Using Fax Preview 5 When you receive a fax you will see a pop up message on the Touchscreen For example New Fax es 01 View a Press View The Touchscreen will display the fax list NOTE The fax list includes the old faxes and the new fax The new fax is indicated by a blue mark If you want to see a fax that has already b...

Page 72: ... to step g Press Print From Displayed to print from the displayed page to the last page Go to step g f Do one of the following To delete the fax press Yes To keep the fax in the memory press No g Press Description Enlarge the fax Reduce the fax or Scroll vertically or Scroll horizontally Rotate the fax clockwise Delete the fax Press Yes to confirm Go back to the previous page Go to the next page G...

Page 73: ... press a or b to display Delete All New Faxes Press Delete All New Faxes To delete all old faxes press a or b to display Delete All Old Faxes Press Delete All Old Faxes e Press Yes to confirm f Press Turning off Fax Preview 5 a Press Settings b Press Fax Preview c Press Off d Press Yes to confirm e If there are faxes stored in the memory do one of the following If you do not want to print the stor...

Page 74: ...se the dial pad to enter the number NOTE If you check the Dial Restriction check box a confirmation dialog box will appear for you to re enter the fax number This feature helps to prevent transmissions to the wrong destination Click the Address Book button and then choose a member or group from the Address Book If you make a mistake click All Clear to delete all the entries e To include a cover pa...

Page 75: ...AX Receiving and select Receive where XXXX is your model name Windows 8 Click Brother Utilities and then click the drop down list and select your model name if not already selected Click PC FAX Receive in the left navigation bar and then click Receive If you choose Backup Print On the machine will also print the fax a Press Settings b Press All Settings c Press a or b to display Fax d Press Fax e ...

Page 76: ...other s PC FAX Receive Software Windows If you get an error message and the machine cannot print the faxes in the memory you can use this setting to transfer your faxes to your PC See Transferring your faxes or Fax Journal report on page 113 When you receive a color fax your machine prints the color fax at your machine but does not send the fax to your PC Changing the destination PC 6 To change th...

Page 77: ...one of the following Get the Distinctive Ring service from your telephone company Distinctive Ring is a feature of your Brother machine that allows a person with one line to receive fax and voice calls through two different phone numbers on that one line Brother uses the term Distinctive Ring but telephone companies market the service under a variety of names such as Custom Ringing Personalized Ri...

Page 78: ...The Brother machine has a Distinctive Ring feature that allows you to use your machine to take full advantage of the telephone company s Distinctive Ring service The new telephone number on your line can just receive faxes Do you have Voice Mail 7 If you have Voice Mail on the telephone line that you will install your new machine on there is a strong possibility that Voice Mail and the machine wil...

Page 79: ...s the Receive Mode setting You cannot change the Receive Mode from D R Manual to another Receive Mode while Distinctive Ring is set to On This ensures the Brother machine will only answer the Distinctive Ring number and will not interfere when your main telephone number is called a Press Settings b Press All Settings c Press a or b to display Fax d Press Fax e Press a or b to display Miscellaneous...

Page 80: ...IP system make sure that one end of your telephone cord is connected to the jack labeled LINE on your machine The other end of the telephone cord may be connected to a modem interface box phone adapter splitter or other such device If you have questions about how to connect your machine to the VoIP system call your VoIP provider After you have connected your machine to the VoIP system press Hook o...

Page 81: ...your external answering machine if it exceeds five rings NOTE If you do not receive all your faxes shorten the Ring Delay setting on your external TAD If you subscribe to your telephone company s Distinctive Ring service You may connect an external TAD to a separate wall jack only if you subscribe to your telephone company s Distinctive Ring service have registered the distinctive ring pattern on ...

Page 82: ...ternal TAD to four rings or fewer The machine s Ring Delay setting does not apply g Record the outgoing message on your external TAD h Set the TAD to answer calls i Set the Receive Mode to External TAD See Choose the correct Receive Mode on page 52 Recording an outgoing message OGM on the external TAD 7 Timing is important in recording this message The way you record this message will affect both ...

Page 83: ...ou set the Receive Mode to Manual We cannot guarantee that your machine will operate correctly under all circumstances when connected to a PBX Any difficulties with sending or receiving faxes should be reported first to the company who handles your PBX External and extension telephones 7 Connecting an external or extension telephone 7 You can connect a separate telephone to your machine as shown i...

Page 84: ...ke the call See Easy Receive on page 56 Using a non Brother cordless external telephone 7 If your non Brother cordless telephone is connected to the machine s EXT jack and you typically carry the cordless handset elsewhere it is easier to answer calls during the Ring Delay If you let the machine answer first you will have to go to the machine so you can press Pickup to send the call to the cordles...

Page 85: ... Do one of the following If you want to change the Fax Receive Code press Fax Receive Code Enter the new code and then press OK If you want to change the Telephone Answer Code press Tel Answer Enter the new code and then press OK If you do not want to change the Codes go to step j If you want to turn the Remote Codes Off or On press Remote Codes Press Off or On j Press NOTE If you are always disco...

Page 86: ...ess a or b to display the number you want to dial Press and then enter the first letter of the name and press OK Press the name you want to dial If the name has two numbers go to step e If the name has one number go to step f NOTE If the LDAP search is available the result will be shown on the Touchscreen with For more information see Software and Network User s Guide Perform an LDAP Search Using ...

Page 87: ...nge to Pause when you enter a fax number Storing numbers 8 You can set up your machine to do the following types of easy dialing Address Book and Groups for broadcasting faxes NOTE If you lose electrical power the Address Book numbers that are in the memory will not be lost Storing a pause 8 When you are storing Address Book numbers you can insert one or more 3 5 second pauses by pressing Pause on...

Page 88: ... OK Press Yes to confirm Go to step i e Press a or b to display the number you want to change f Press the number you want to change g Do one of the following If you want to change the name press Name Enter the new name up to 16 characters using the keyboard on the Touchscreen For help entering letters see Entering Text on page 187 Press OK If you want to change the first fax or telephone number pr...

Page 89: ...ace the document face down on the scanner glass See Using the scanner glass on page 45 b Press Copy The Touchscreen shows 1 No of Copies You can enter the number of copies by pressing or on the Touchscreen as shown above or by using the dial pad c If you want more than one copy enter the number up to 99 d Press Black Start or Color Start Stop copying 9 To stop copying press Making copies 9 1 ...

Page 90: ...py Remove Background Color Set New Default Factory Reset NOTE If you want to sort copies use the ADF Paper Type 9 If you are copying on special paper set the machine for the type of paper you are using to get the best print quality a Load your document b Press Copy c Enter the number of copies you want d Press Options e Press a or b to display Paper Type f Press Paper Type g Press a or b to displa...

Page 91: ...ray 1 Tray 2 or Auto Tray Select h If you do not want to change additional settings press OK i Press Black Start or Color Start ADF High Speed Mode copying 9 When copying multi page Letter A4 or Executive size documents you can print multiple copies faster by placing the documents face up long edge first in the ADF See Using the ADF on page 44 a Place your document face up long edge first in the A...

Page 92: ...B Flash drive that is inserted in the front of the machine For more information see Software and Network User s Guide Copy Photos from Media to a Computer Using a memory card or USB Flash drive 10 Your Brother machine has media drives slots for use with the following popular digital camera media Memory Stick Duo Memory Stick PRO Duo SD Memory Card SDHC Memory Card SDXC Memory Card MultiMedia Card ...

Page 93: ...ompatible camera or a digital camera that uses the USB mass storage standard Any other USB devices are not supported 2 Memory card slot Slot Compatible memory cards Upper slot Memory Stick Duo Memory Stick PRO Duo Memory Stick Micro M2 Adapter required Lower slot SD Memory Card SDHC Memory Card SDXC Memory Card MultiMedia Card MultiMedia Card plus miniSD Adapter required miniSDHC Adapter required ...

Page 94: ...e at the same time Doing this may cause damage to the machine DO NOT unplug the power cord or remove the memory card or USB Flash drive from the media drive slot or USB direct interface while the machine is reading or writing to the memory card or USB Flash drive You will lose your data or damage the card The machine can only read one memory card or USB Flash drive at a time ...

Page 95: ...o print or print more than one for an image go to step g If you want to print all photos press Print All Press Yes to confirm Go to step j g Press d or c to display the photo you want to print and then press it h Enter the number of copies you want either by entering the number of copies or by pressing or Press OK i Repeat steps g and h until you have chosen all the photos you want to print j Pres...

Page 96: ... documents may be stored in PDF PDF or JPEG JPG file formats The factory setting is Color and 200 dpi and the default format is PDF The machine creates file names based on the current date See Quick Setup Guide For example the fifth image scanned on July 1 2013 would be named 07011305 PDF You can change the color and resolution a Load your document b Open the media slot cover c Put the memory card...

Page 97: ...ADF Remove Background Color removes the base color of documents to make the scanned data more recognizable h The file name is set automatically However you can create a name of your choice using the keyboard on the Touchscreen Press File Name and then enter the file name You can only change the first 6 digits of the file name Press OK i Press OK NOTE If you want to save the settings as a shortcut ...

Page 98: ...From your application choose the Print command c Choose the name of your machine in the Print dialog box and click Properties or Preferences depending on the application you are using d Choose the settings you want to change in the Properties dialog box Commonly used settings include Media Type Print Quality Paper Size Orientation Color Grayscale Ink Save Mode Scaling 2 sided Booklet e Click OK f ...

Page 99: ...gure it with a TCP IP address Install the scanner drivers from the CD ROM See Quick Setup Guide Install MFL Pro Suite Configure the machine with a TCP IP address if network scanning does not work For more information see Software and Network User s Guide Configure Network Scanning for Windows How to scan to a computer 12 ...

Page 100: ...r4 on your computer a Load your document See How to load documents on page 44 b Windows XP Windows Vista and Windows 7 Open ControlCenter4 by clicking Start All Programs Brother MFC XXXX where XXXX is your model name ControlCenter4 The ControlCenter4 application will open Windows 8 Click Brother Utilities and then click the drop down list and select your model name if not already selected Click SC...

Page 101: ...ettings 1 Choose PDF pdf from the File Type drop down list 2 You can enter the file name you want to use for the document 3 You can save the file to the default folder or choose your preferred folder by clicking the Browse button 4 You can choose a scanning resolution from the Resolution drop down list 5 You can choose the document size from the Document Size drop down list f Click OK 1 2 4 5 3 ...

Page 102: ...Chapter 12 88 g Click File h Press Scan The machine starts the scanning process The folder where the scanned data is saved will open automatically ...

Page 103: ...rother MFC XXXX where XXXX is your model name ControlCenter4 The ControlCenter4 application will open Windows 8 Click Brother Utilities and then click the drop down list and select your model name if not already selected Click SCAN in the left navigation bar and then click ControlCenter4 The ControlCenter4 application will open b Make sure the machine you want to use is selected from the Model dro...

Page 104: ...an enter the file name you want to use for the document 3 You can save the file to the default folder or choose your preferred folder by clicking the Browse button 4 You can choose a scanning resolution from the Resolution drop down list 5 You can choose the document size from the Document Size drop down list f Click OK 1 2 4 5 3 ...

Page 105: ...Options g Press Set with Touch Panel Press On h Choose the settings for ADF High Speed Mode Scan Type Resolution File Type Scan Size and Remove Background Color as needed i Press OK j Press Start The machine starts the scanning process NOTE The following scan modes are available to OCR to File to Image to Media to E mail to E mail Server to FTP to Network WS Scan 1 Web Services Scan 1 Windows user...

Page 106: ...ail Server to FTP or to Network and press the option you want to use d When the machine connected to a network press the PC name e Press Options For to OCR to File to Image and to E mail press Set with Touch Panel and then press On f Press ADF High Speed Mode g Press On or Off h Read the information on the Touchscreen and then confirm it by pressing OK i If you do not want to change more settings ...

Page 107: ... it out with water at once and call a doctor if you are concerned IMPORTANT Brother strongly recommends that you do not refill the ink cartridges provided with your machine We also strongly recommend that you continue to use only Genuine Brother Brand replacement ink cartridges Use or attempted use of potentially incompatible ink and or cartridges in the Brother machine may cause damage to the mac...

Page 108: ... for the color indicated on the Touchscreen and then take out the ink cartridge d Turn the green release lever on the orange protective packing 1 counterclockwise until it releases the vacuum seal Then remove the orange protective packing as shown IMPORTANT DO NOT touch the cartridge in the area indicated 2 this can prevent the machine from detecting the cartridge 1 2 1 2 ...

Page 109: ...ridge and reinstall it slowly and firmly until it latches IMPORTANT DO NOT take out ink cartridges if you do not need to replace them If you do so it may reduce the ink quantity and the machine will not know the quantity of ink left in the cartridge DO NOT touch the cartridge insertion slots If you do so the ink may stain your skin DO NOT shake the ink cartridges If ink gets on your skin or clothi...

Page 110: ...on flammable glass cleaner NOTE In addition to cleaning the scanner glass and glass strip with a non flammable glass cleaner run your fingertip over the glass to see if you can feel anything on it If you feel dirt or debris clean the glass again concentrating on that area You may need to repeat the cleaning process three or four times To test make a copy after each cleaning attempt 2 1 3 1 2 i Whe...

Page 111: ...he machine will go back to Ready mode NOTE If you clean the print head at least five times and the print has not improved try installing a new Genuine Brother Brand replacement ink cartridge for each problem color Try cleaning the print head again up to five more times If the print has not improved call Brother Customer Service See Brother numbers on page i You can also clean the print head from y...

Page 112: ...p e j Press If you clean the print head at least five times and the print has not improved try installing a new Genuine Brother Brand replacement ink cartridge for each problem color Try cleaning the print head up to five more times If the print has not improved call Brother Customer Service See Brother numbers on page i IMPORTANT DO NOT touch the print head Touching the print head may cause perma...

Page 113: ...nt d Press OK The machine starts printing the Alignment Check Sheet e For the A pattern press a or b to display the number of the test print that has the least visible vertical stripes 1 9 and then press it Press OK Repeat this step for the B C and D patterns In the example number 6 is the best choice for A B C and D NOTE f Press i When the print alignment is not adjustedcorrectly text looks blurr...

Page 114: ...he year on the Touchscreen and then press OK i Enter the two digits for the month on the Touchscreen and then press OK j Enter the two digits for the day on the Touchscreen and then press OK k Press Clock Type l Press 12h Clock or 24h Clock m Press Time n To enter the time do one of the following If you chose 12h Clock in step l enter the time in 12 hour format using the keyboard on the Touchscree...

Page 115: ...hen go to the suggested page Paper handling and Printing problems Printing Difficulties on page 122 Print Quality Difficulties on page 124 Paper Handling Difficulties on page 126 Printing Received Faxes on page 127 Telephone and Fax problems Telephone Line or Connections on page 128 Handling Incoming Calls on page 131 Receiving Faxes on page 129 Sending Faxes on page 130 Copying problems Copying D...

Page 116: ...blems Scanning Difficulties on page 132 PhotoCapture Center Difficulties on page 132 Software and Network problems Software Difficulties on page 133 Network Difficulties on page 133 Data Entry Difficulties on page 134 ...

Page 117: ...e following way Printing If you choose Grayscale in the Advanced tab of the printer driver you can use the machine as a black white printer 2 sided printing is not available when this message appears Copying If the paper type is set to Plain Paper you can make copies in black white 2 sided copying is not available when this message appears Faxing If the paper type is set to Plain Paper or Inkjet P...

Page 118: ...handshake will ask that the fax be sent as black white If the sending machine has the ability to convert it the color fax will be stored in the memory as a black white fax Replace the ink cartridges See Replacing the ink cartridges on page 93 Comm Error Poor telephone line quality caused a communication error Send the fax again or connect the machine to another telephone line If the problem contin...

Page 119: ...de You cannot change the Receive Mode from Manual to another mode Set Distinctive Ring to Off See Turning off Distinctive Ring on page 65 High Temperature The room temperature is too high After cooling the room allow the machine to cool down to room temperature Try again later Hub is Unusable A hub or USB Flash drive with hub has been connected to the USB direct interface Hubs including a USB Flas...

Page 120: ...er ink could cause poor print quality which is resolved by cleaning The more cleaning the machine requires the faster these boxes will fill up NOTE Repairs resulting from the use of non Brother supplies may not be covered under the stated product warranty The ink absorber box or flushing box will need to be replaced Call Brother Customer Service or a Brother Authorized Service Center to have your ...

Page 121: ...on If the error remains check the media drive slot of the machine by putting in another memory card that you know is working Media is Full The memory card or USB Flash drive you are using already contains 999 files Your machine can only save to your memory card or USB Flash drive if it contains less than 999 files Delete unused files and try again The memory card or USB Flash drive you are using d...

Page 122: ...am Clear Cover is closed evenly at both ends See Printer jam or paper jam on page 116 Paper dust has accumulated on the surface of the paper pick up rollers Clean the paper pick up rollers See Advanced User s Guide Cleaning the paper pick up rollers The paper is jammed in the machine Remove the jammed paper by following the steps in Printer jam or paper jam on page 116 If this error occurs often d...

Page 123: ...uide Turning off Memory Receive operations Print the faxes that are in the memory See Advanced User s Guide Printing a fax from the memory Paper Jam Front The paper is jammed in the machine Remove the jammed paper by following the steps in Printer jam or paper jam on page 116 Make sure the paper length guide is set to the correct paper size DO NOT extend the paper tray when you load A5 or smaller ...

Page 124: ...he jammed paper by following the steps in Printer jam or paper jam on page 116 Paper Jam Rear The paper is jammed in the machine Remove the jammed paper by following the steps in Printer jam or paper jam on page 116 Make sure the paper length guide is set to the correct paper size DO NOT extend the paper tray when you load A5 or smaller size paper If there is a repeat paper jam a small piece of pa...

Page 125: ...utes and then reconnect it The machine can be turned off for approximately 24 hours without losing faxes stored in the memory See Transferring your faxes or Fax Journal report on page 113 Unusable Device Disconnect device from front connector turn machine off then on A broken device has been connected to the USB direct interface Unplug the device from the USB direct interface then press to turn th...

Page 126: ...aper position press OK on the Touchscreen The paper orientation is not correct for the paper size You did not set the paper guides in the tray to the indicators for the paper size you are using If you are printing from your computer make sure the paper size you choose in the printer driver matches the size of paper in the tray For more information see Software and Network User s Guide Change the P...

Page 127: ...de See Quick Setup Guide Set your Station ID a Press to temporarily interrupt the error b Press Settings c Press All Settings d Press a or b to display Service e Press Service f Press Data Transfer g Press Fax Transfer h Do one of the following If the Touchscreen shows No Data there are no faxes left in the machine s memory Press Close and then press Enter the fax number to which faxes will be for...

Page 128: ...ode See Quick Setup Guide Set your Station ID a Press to temporarily interrupt the error b Press Settings c Press All Settings d Press a or b to display Service e Press Service f Press Data Transfer g Press Report Transfer h Enter the fax number to which the Fax Journal report will be forwarded i Press Fax Start Document jam B Documents can jam in the ADF unit if they are not inserted or fed corre...

Page 129: ...nt cover c Pull the jammed document out to the left 1 document cover d Close the document cover e Press Removing small documents jammed in the ADF B a Lift the document cover b Insert a piece of stiff paper such as cardstock into the ADF to push any small paper scraps through 1 document cover c Close the document cover d Press 1 1 ...

Page 130: ...the machine from the AC power outlet b MFC J6520DW Pull the paper tray 1 1 completely out of the machine MFC J6720DW Pull the paper tray 1 and then tray 2 2 completely out of the machine If the Touchscreen shows Paper Jam Rear go to step f c Pull out the jammed paper 1 MFC J6520DW MFC J6720DW 1 2 1 1 ...

Page 131: ...nd below the green Jam Clear Flap for any pieces of paper With the tray removed do one of the following If the Touchscreen shows Paper Jam Front go to step j If the Touchscreen shows Paper Jam Front Rear go to step f f Open the Jam Clear Cover at the back of the machine g Open the inside cover 1 h Pull the jammed paper out of the machine 1 ...

Page 132: ...left in the corners of the machine 2 and 3 IMPORTANT If the paper is jammed under the print head unplug the machine from the power source and then move the print head to take out the paper If the print head is in the right corner as shown in the illustration you cannot move the print head Re connect the power cord Hold down until the print head moves to the center Then unplug the machine from the ...

Page 133: ...Troubleshooting 119 B k Make sure you look carefully inside 1 for any pieces of paper l Put the paper tray firmly back in the machine MFC J6520DW MFC J6720DW 1 ...

Page 134: ...iece of paper may be stuck in the machine See Additional paper jam clear operations on page 120 Additional paper jam clear operationsB a Using both hands use the finger holds on each side of the machine to lift the scanner cover 1 into the open position Move the print head if necessary to take out any paper remaining in this area Make sure that jammed paper is not left in the corners of the machin...

Page 135: ... in the manual feed slot Push the paper into the manual feed slot NOTE We recommend you use glossy paper If you don t push the paper deep into the manual feed slot the machine will not feed it when you re connect the power cord f Re connect the power cord The paper you placed in the manual feed slot will be fed through the machine and ejected g Using both hands use the finger holds on each side of...

Page 136: ...el name If the printer is offline it will show Use Printer Online Select this option to enable the printer Windows Vista and Windows Server 2008 Click Control Panel Hardware and Sound Printers Right click Brother MFC XXXX Printer where XXXX is your model name If the printer is offline it will show Use Printer Online Select this option to enable the printer Windows 7 and Windows Server 2008 R2 Clic...

Page 137: ...a on page 35 Cannot perform Page Layout printing Check that the paper size setting in the application and in the printer driver are the same Print speed is too slow Try changing the printer driver setting The highest resolution needs longer data processing sending and printing time Try the other quality settings in the printer driver as follows Windows Click Color Settings on the Advanced tab and ...

Page 138: ...Ink Using non Brother supplies may affect the print quality hardware performance and machine reliability Make sure you are using one of the recommended types of paper See Acceptable paper and other print media on page 38 The recommended environment for your machine is between 68 F to 91 F 20 C to 33 C White horizontal lines appear in text or graphics Letter A4 and Executive Ledger A3 Legal Folio A...

Page 139: ...Make sure you are using Genuine Brother Innobella Ink If you are using photo paper make sure that you have set the correct paper type If you are printing a photo from your PC set the Media Type in the printer driver Ink is smudged or wet when using glossy photo paper Be sure to check the front and back of the paper Place the glossy surface printing surface face down See Paper Type MFC J6520DW on p...

Page 140: ... the paper pick up rollers Photo paper does not feed correctly When you print on Brother Photo paper load one extra sheet of the same photo paper in the paper tray An extra sheet has been included in the paper package for this purpose Machine feeds multiple pages Do the following See Loading paper and other print media on page 19 Make sure the paper is loaded correctly in the paper tray Remove all...

Page 141: ...poor telephone connection Make a copy if your copy looks good you probably had a bad connection with static or interference on the telephone line Ask the other party to send the fax again Vertical black lines when receiving The sender s scanner may be dirty Ask the sender to make a copy to see if the problem is with the sending machine Try receiving from another fax machine Left and right margins ...

Page 142: ...elephone and telephone line cord to the jack Then lift the external telephone s handset and listen for a dial tone If there is still no dial tone ask your telephone company to check the line and or wall jack The machine does not answer when called Make sure the machine is in the correct Receive Mode for your setup See Choose the correct Receive Mode on page 52 Check for a dial tone If possible cal...

Page 143: ... on a line with the Distinctive Ring subscriber service see Distinctive Ring on page 64 If your Brother machine shares a line with other telephones and you want it to automatically answer all incoming faxes select Fax Tel mode In Fax Tel mode your Brother machine will automatically receive faxes and produce a pseudo double ring to alert you to answer voice calls If you do not want your Brother mac...

Page 144: ...ng machine to answer calls 6 Set your Brother machine s Receive Mode to External TAD See Choose the correct Receive Mode on page 52 Make sure your Brother machine s Easy Receive feature is turned On Easy Receive is a feature that allows you to receive a fax even if you have answered the call on an external or extension telephone See Easy Receive on page 56 If you often get transmission errors due ...

Page 145: ...eactivate the machine by pressing Try avoiding this problem by turning Easy Receive to Off See Easy Receive on page 56 Sending a fax call to the machine If you answered on an extension telephone press your Fax Receive Code the factory setting is l 5 1 If you answered on the external telephone connected to the EXT jack press Fax Start and then press Receive to receive the fax When your machine answ...

Page 146: ...tosh Make sure you have finished downloading and installing Presto PageManager from http nj newsoft com tw download brother PM9SEInstaller_BR_multilang2 dmg Poor scanning results when using the ADF Vertical black lines appear in the scanned data Clean the white bar in the ADF and the glass strip underneath it See Cleaning the scanner on page 96 Try using the scanner glass See Using the scanner gla...

Page 147: ...oting The network scanning feature does not work It is necessary to configure the third party Security Firewall Software to allow Network scanning To add port 54925 for Network scanning enter the information below In Name Enter any description for example Brother NetScan In Port number Enter 54925 In Protocol UDP is selected Please refer to the instruction manual that came with your third party Se...

Page 148: ...install the Brother software Cannot connect to wireless network Investigate the problem using the WLAN Report Press Settings All Settings and then press a or b to display Print Reports Press Print Reports Press a or b to display WLAN Report and then press WLAN Report For more information see Software and Network User s Guide Print the WLAN Report Data Entry Difficulties Difficulty Suggestions The ...

Page 149: ...Settings c Press a or b to display Initial Setup d Press Initial Setup e Press a or b to display Compatibility f Press Compatibility g Press High Normal or Basic for VoIP Basic for VoIP reduces the modem speed to 9 600 bps and turns off color fax receiving and ECM except for color fax sending Unless interference is a recurring problem on your telephone line you may prefer to use it only when neede...

Page 150: ... Machine Reset You can reset all the machine s settings that you have changed such as Date and Time and Ring Delay MFC J6720DW The icon will be restored to the Home screen 2 Network You can reset the print server back to its factory settings such as the password and IP address information 3 Address Book Fax Address Book Fax resets the following settings Address Book Address Book and Setup Groups P...

Page 151: ...ess Settings b Press All Settings c Press a or b to display Initial Setup d Press Initial Setup e Press a or b to display Reset f Press Reset g Press a or b to display the type of reset Machine Reset Network Address Book Fax or All Settings and then press it h Press Yes to confirm i Press Yes for 2 seconds to reboot the machine ...

Page 152: ... Tables and Features Tables so you can see at a glance all the available choices for each setting and feature You can use these tables to quickly set up your preferred settings in the machine Memory Storage C Even if there is a power failure you will not lose your menu settings because they are stored permanently Temporary settings such as Overseas Mode will be lost You may have to reset the time ...

Page 153: ...ther CD ROM Setup Wizard You can manually configure your print server for a wireless network See WPS AOSS You can easily configure your wireless network settings using the one button push method WPS w PIN Code You can easily configure your wireless network settings using WPS with a PIN See WLAN Status You can see the current wireless network status MAC Address You can see your machine s MAC addres...

Page 154: ...E 4 x6 Sets the size of paper in the paper tray 1 Tray 2 MFC J6720DW Paper Size Letter Legal Ledger A4 A3 Sets the size of paper in the paper tray 2 36 Fax Preview On Off You can view faxes you receive on the Touchscreen 57 All Settings For more information see All Settings in the following table Configures the detailed settings Level1 Level2 Level3 Options Descriptions Page See Software and Netwo...

Page 155: ...k Color All Lets you clean the print head 97 Ink Volume Lets you check the available ink volume See Paper Type MFC J6520DW Plain Paper Inkjet Paper Brother BP71 Other Glossy Transparency Sets the type of paper in the paper tray 36 Paper Size MFC J6520DW Letter Legal Ledger A4 A5 A3 EXE 4 x6 Sets the size of paper in the paper tray 36 See Advanced User s Guide The factory settings are shown in Bold...

Page 156: ... the size of paper in the paper tray 1 Tray 2 Paper Size Options Letter Legal Ledger A4 A3 Sets the size of paper in the paper tray 2 36 Tray Use Copy Tray 1 Tray 2 Auto Tray Select Choose the tray that will be used for copying 37 Tray Use Fax Tray 1 Tray 2 Auto Tray Select Choose the tray that will be used for faxing 38 Level1 Level2 Level3 Options Descriptions Page See Advanced User s Guide The ...

Page 157: ...ter the last finger press Keyboard Settings QWERTY ABC You can choose the type of keyboard for the Touchscreen 12 Sleep Mode 1Min 2Mins 3Mins 5Mins 10Mins 30Mins 60Mins You can choose how long the machine must be idle before it goes into Sleep Mode See Function Lock Set Password You can restrict selected machine operations for up to 10 restricted users and for all other non authorized Public users...

Page 158: ...ons On Off Fax Receive Code l51 Tel Answer 51 Allows you to answer all calls at an extension telephone and use codes to turn the machine on or off You can personalize these codes 70 Auto Reduction On Off Reduces the size of incoming faxes to fit the paper size See Memory Receive Off Fax Forward Paging Fax Storage PC Fax Receive You can set the machine to either forward fax messages call your pager...

Page 159: ...ay of the week See Time Day Print Fax Prints incoming faxes stored in the memory Remote Access Set your own code for Remote Retrieval Dial Restriction Dial Pad Enter Twice On Off You can set whether to restrict fax transmissions or require that the user enters the number twice in order to prevent transmissions to an incorrect address Address Book Enter Twice On Off Shortcuts Enter Twice On Off LDA...

Page 160: ... service to register the ring pattern with the machine 64 Ring Pattern Options 1 2 3 4 65 Area Code USA only 000 Set up your 3 digit area code only if you do not dial it within your own area code See Level1 Level2 Level3 Options Descriptions Page See Advanced User s Guide The factory settings are shown in Bold with an asterisk ...

Page 161: ... Chooses the WINS configuration mode WINS Server Primary 000 000 000 000 Secondary 000 000 000 000 Specifies the IP address of the primary or secondary WINS server DNS Server Primary 000 000 000 000 Secondary 000 000 000 000 Specifies the IP address of the primary or secondary DNS server APIPA On Off Automatically allocates the IP address from the link local address range See Software and Network ...

Page 162: ...ed network status MAC Address You can see your machine s MAC address WLAN TCP IP BOOT Method Auto Static RARP BOOTP DHCP Chooses the BOOT method that best suits your needs IP Address 000 255 000 255 000 255 000 255 Enter the IP address Level1 Level2 Level3 Level4 Options Descriptions Page See Software and Network User s Guide Please go to the Brother Solutions Center to download the Wi Fi Direct G...

Page 163: ...000 Secondary 000 000 000 000 Specifies the IP address of the primary or secondary DNS server APIPA On Off Automatically allocates the IP address from the link local address range IPv6 On Off Enable or disable IPv6 protocol for a wireless LAN If you want to use the IPv6 protocol visit http solutions brother com for more information Level1 Level2 Level3 Level4 Options Descriptions Page See Software...

Page 164: ...tus You can see the current wireless network status Signal You can see the current wireless network signal strength SSID You can see the current SSID Comm Mode You can see the current Communication Mode MAC Address You can see your machine s MAC address Level1 Level2 Level3 Level4 Options Descriptions Page See Software and Network User s Guide Please go to the Brother Solutions Center to download ...

Page 165: ...ice Information Device Name You can see the device name of your machine SSID Shows SSID of Group Owner When the machine is not connected Touchscreen shows Not Connected IP Address You can see the current IP address of your machine Level1 Level2 Level3 Level4 Options Descriptions Page See Software and Network User s Guide Please go to the Brother Solutions Center to download the Wi Fi Direct Guide ...

Page 166: ...our machine acts as Group Owner the Touchscreen always shows Strong I F Enable On Off Enable or Disable the Wi Fi Direct connection Level1 Level2 Level3 Level4 Options Descriptions Page See Software and Network User s Guide Please go to the Brother Solutions Center to download the Wi Fi Direct Guide at http solutions brother com Please go to the Brother Solutions Center to download the Web Connect...

Page 167: ...tion Verify SMTPCert On Off Verify the SMTP Server Certificate automatically POP3 Server Name Up to 30 characters IP Address 000 255 000 255 000 255 000 255 Enter the POP3 server address POP3 Port 00001 65535 Enter the POP3 port number Mailbox Name Enter the mail box name Up to 60 characters Mailbox Password Enter the password to login to the POP3 server Up to 32 characters Level1 Level2 Level3 Le...

Page 168: ...cy Options 1Min 3Mins 5Mins 10Mins 30Mins 60Mins Sets the interval for checking for new messages on the POP3 server Header All Subject From To None Selects the contents of the mail header to be printed Delete Error Mail On Off Deletes error mails automatically Notification On MDN Off Receives notification messages Level1 Level2 Level3 Level4 Options Descriptions Page See Software and Network User ...

Page 169: ...sses the POP3 server and confirms whether an e mail has been received Web Connect Settings Proxy Settings Proxy Connection On Off You can change the Web connection settings See Address Port User Name Password Network I F Wired LAN WLAN You can choose the network connection type See Network Reset Yes No Restore all networksettings back to the factory settings Level1 Level2 Level3 Level4 Options Des...

Page 170: ...ylight On Off Change this setting to On if you want the machine to change automatically for Daylight Saving Time See Time Zone Sets the time zone for your country See Station ID Fax Name Enter your name and fax number to appear on each page you fax Tone Pulse Canada only Tone Pulse Choose the dialing mode Dial Tone Detection No Detection You can shorten the dial tone detect pause 135 Dial Prefix O...

Page 171: ...numbers and faxes restores the Station ID Address Book List Transmission Verification Report and Fax Journal back to the factory default settings All Settings Yes No Resets all the machine s settings back to the factory settings Local Language USA only English Spanish Allows you to change the Touchscreen language for your country See Local Language Canada only English French Allows you to change t...

Page 172: ...ax Start See Address Book Search When LDAP is off the search will be within the Local Address Book When LDAP is on the search will be within the Local Address Book and LDAP Server 72 Detail This will appear only when LDAP is on Displays the detailed information about the selected address Edit Add New Address You can store Address Book numbers so you can dial by pressing Address Book on the Touchsc...

Page 173: ...dger A4 A3 Adjust the scan area of the scanner glass to the size of the document 49 Broadcasting Add Number Add Number You can send the same fax message to more than one fax number See Add from Address book Search in Address book Preview On Off You can preview a fax message before you send it 50 Color Setting Black Color Sets whether faxes are sent in black white or color 49 Delayed Fax Delayed Fa...

Page 174: ...ook or delete it Edit Options Add to Address Book Delete Address Book Search The search will be within the Address Book 72 Edit Add New Address You can store Address Book numbers so you can dial by pressing Address Book on the Touchscreen and Apply then Fax Start 73 Setup Groups You can set up Group numbers for Broadcasting See Change You can change Address Book numbers 74 Delete You can delete Ad...

Page 175: ... on page 158 Call History See Call History in Fax When Fax Preview is Off on page 158 The factory settings are shown in Bold with an asterisk Level1 Level2 Level3 Options Descriptions Page Options ADF HighSpeed Mode On Off You can copy Letter A4 or Executive documents faster by placing them long side edge first in the ADF 77 Quality Normal Best Choose the Copy resolution for the next copy See Pape...

Page 176: ...86 4 x6 i Letter 130 Letter i Ledger 104 EXE i Letter You can choose the enlargement ratio for the next copy Reduce 97 Letter i A4 93 A4 i Letter 85 Letter i EXE 83 Legal i A4 78 Legal i Letter 64 Ledger i Letter 46 Letter i 4 x6 You can choose the reduction ratio for the next copy Fit to Page Your machine will adjust the size of the next copy to the paper size you set Custom 25 400 You can enter ...

Page 177: ... ID 1 to 2 or Poster copies Layout Format When you set Ledger or A3 and then choose 2 in 1 or Poster 2x2 When 2 in 1 is chosen Ledgerx2 i Ledgerx1 Letterx2 i Ledgerx1 A3x2 i A3x1 A4x2 i A3x1 When Poster 2x2 is chosen Ledgerx1 i Ledgerx4 Letterx1 i Ledgerx4 A3x1 i A3x4 A4x1 i A3x4 Auto Deskew Auto Off If your scanned copy is skewed your machine can correct the data automatically Level1 Level2 Level...

Page 178: ...r Copy Book Copy Watermark Copy Remove Background Color You can choose various copy settings such as Watermark Copy or Remove Background Color Set New Default Yes No You can save your copy settings Factory Reset Yes No You can restore all the settings back to the factory settings Save as Shortcut Saves the current settings as a shortcut Level1 Level2 Level3 Options Descriptions Page See Advanced U...

Page 179: ...s the current settings as a shortcut to Image PC Select Options For more information see the Options on page 168 Configure the detailed settings Save as Shortcut Saves the current settings as a shortcut to Media when a memory card or USB Flash drive is inserted Options For more information see the Options on page 170 Configure the detailed settings 82 Save as Shortcut Saves the current settings as...

Page 180: ...ettings Save as Shortcut Saves the current settings as a shortcut to Network Profile Name Options For details see the Options on page 172 Configure the detailed settings Save as Shortcut Saves the current settings as a shortcut WS Scan Appears when you install a Web Services Scanner which is displayed in your computer s Network Explorer Scan PC Select You can scan data by using the Web Services pr...

Page 181: ...er A4 or Executive documents faster by placing them long side edge first in the ADF 92 Scan Type Color Black and White You can choose the scan type for your document See Resolution 100 dpi 200 dpi 300 dpi 600 dpi You can choose the scan resolution for your document File Type Text HTML RTF You can choose the file format for your document Scan Size Letter Legal Ledger A4 A5 A3 EXE 4 x6 Business Card...

Page 182: ... edge first in the ADF 92 Scan Type Color Black and White You can choose the scan type for your document See Resolution 100 dpi 200 dpi 300 dpi 600 dpi You can choose the scan resolution for your document File Type If you choose the Color option in the Scan Type setting PDF JPEG If you choose the B W option in the Scan Type setting PDF TIFF You can choose the file format for your document Scan Siz...

Page 183: ...Continued Remove Background Color Off Low Medium High Change the amount of background color that is removed See Level1 Level2 Options Descriptions Page See Software and Network User s Guide The factory settings are shown in Bold with an asterisk ...

Page 184: ... you choose the Color option in the Scan Type setting PDF JPEG If you choose the B W option in the Scan Type setting PDF TIFF You can choose the file format for your document Scan Size Letter Legal Ledger A4 A5 A3 EXE 4 x6 Business Card 3 5x2 4inch You can choose the scan size for your document Scan Long Paper On Off You can scan a long document using the ADF File Name You can rename the file Auto...

Page 185: ...can scan Letter A4 or Executive documents faster by placing them long side edge first in the ADF 92 Scan Type Color Black and White You can choose the scan type for your document See Resolution 100 dpi 200 dpi 300 dpi 600 dpi Auto You can choose the scan resolution for your document File Type If you choose the Color option in the Scan Type setting PDF JPEG If you choose the B W option in the Scan ...

Page 186: ...ault settings Level1 Level2 Options1 Descriptions Page Options ADF High Speed Mode On Off You can scan Letter A4 or Executive documents faster by placing them long side edge first in the ADF 92 Scan Type Color Black and White You can choose the scan type for your document See Resolution 100 dpi 200 dpi 300 dpi 600 dpi Auto You can choose the scan resolution for your document See Software and Netwo...

Page 187: ...e the scan size for your document Scan Long Paper On Off You can scan a long document using the ADF File Name BRNXXXXXXXXXXXX Estimate Report Order sheet Contract sheet Check Receipt Manual Choose preset file names If you choose Manual you can name the file as you like Remove Background Color Off Low Medium High Change the amount of background color that is removed User Name Enter the user name Le...

Page 188: ...ust your photos with the options 81 Print All You can print all photos in your memory card or USB Flash drive Enhance Photo s Enhance Auto Correct Print Settings For more information see the Print Settings on page 176 You can adjust and crop your photos with these settings See Enhance Skin Enhance Scenery Remove Red Eye Night Scene Fill Light Whiteboard Monochrome Sepia Auto Correct Remove Red Eye...

Page 189: ...See Slide Show Show Each Photo for 3Secs 10Secs 30Secs 1Min 5Mins Sets the time each photo in the Slide Show is shown before the machine switches to the next photo Start The machine starts a Slide Show of your photos You can choose a photo during the Slide Show and change the print settings For more information see the Print Settings on page 176 Level1 Level2 Level3 Options Descriptions Page See A...

Page 190: ...per Size 4 x6 5 x7 Letter Ledger A4 A3 Choose the paper size When Letter or A4 is chosen Print Size 3 x4 3 5 x5 4 x6 5 x7 6 x8 Max Size Choose the print size if you are using Letter or A4 size paper Auto Correct Does not appear when DPOF Print is chosen View Photos and Slide Show only On Off The machine decides the appropriate effect for your photo Brightness Does not appear when Enhance is chosen...

Page 191: ...color in the image Cropping On Off Crops the image around the margin to fit the paper size or print size Turn this feature off if you want to print whole images or prevent unwanted cropping Borderless On Off Expands the printable area to fit the edges of the paper Print Date Does not appear when DPOF Print is chosen On Off Prints the date on your photo Option1 Option2 Option3 Option4 Descriptions ...

Page 192: ... settings Level1 Level2 Level3 Options Descriptions Page Paper Type Plain Paper Inkjet Paper Brother BP71 Other Glossy Choose the paper type See Paper Size Letter A4 Choose the paper size See Advanced User s Guide The factory settings are shown in Bold with an asterisk Option1 Option2 Option3 Option4 Descriptions Page See Advanced User s Guide The factory settings are shown in Bold with an asteris...

Page 193: ...adjust your photos with these settings See Advanced User s Guide The factory settings are shown in Bold with an asterisk Level1 Level2 Level3 Options Descriptions Page Web Apps Lets you connect the Brother machine to an Internet service Web services may have been added and or service names may have been changed by the provider since this document was published See SKYDRIVE BOX GOOGLE DRIVE EVERNOT...

Page 194: ...n Paper Displays the available paper type Paper Size Ledger A3 When Ledger i Letter is chosen Letter A4 Sets the size of paper in the paper tray Tray Select MFC J6720DW Auto Tray Select Automatically chooses the tray that contains the most suitable paper Density Adjusts the density of copies Auto Deskew Auto Off If your scanned copy is skewed your machine can correct the data automatically See Adv...

Page 195: ...HighSpeed Mode For more information see Options in Copy on page 161 You can change the settings in the Copy Options 13 Quality Paper Type Paper Size Tray Select MFC J6720DW Enlarge Reduce Density Stack Sort Page Layout Auto Deskew 2 sided Copy Advanced Settings The factory settings are shown in Bold with an asterisk ...

Page 196: ... to more than one fax number Preview On Off You can preview a fax message before you send it Color Setting Black Color Sets whether faxes are sent in black white or color Real Time TX On Off You can send a fax without using the memory Overseas Mode On Off If you are having difficulty sending faxes overseas set this to On Call History Outgoing Call You can choose a number from the Outgoing Call his...

Page 197: ...Crop Remove Background Color You can scan documents into a memory card or USB Flash drive to E mail PC Select You can scan a black white or a color document into your E mail application to E mail Server Options ADF High Speed Mode Scan Type Resolution File Type Scan Size Scan Long Paper You can scan a black white or a color document into your E mail Server to Network Profile Name You can send scan...

Page 198: ...ge the shortcut name 17 Delete Deletes the shortcut 18 Edit Delete Shortcut Name Edit Shortcut Name You can change the shortcut name 17 Delete Deletes the shortcut 18 Level1 Level2 Level3 Options Descriptions Page Ink Test Print Print Quality Alignment Lets you check the print quality or alignment 97 99 Cleaning Black Color All Lets you clean the print head 97 Ink Volume Lets you check the availab...

Page 199: ...You can configure the Wi Fi settings using a PC WPS AOSS You can easily configure your wireless network settings using the one button push method WPS w PIN Code You can easily configure your wireless network settings using WPS with a PIN See See Quick Setup Guide See Software and Network User s Guide The factory settings are shown in Bold with an asterisk Level1 Level2 Level3 Options Descriptions ...

Page 200: ...g the keyboard setting on page 12 Inserting spaces C To enter a space press Space Or you can press c to move the cursor NOTE The characters that are available may differ depending on your country Making corrections C If you entered an incorrect character and want to change it press d to move the cursor to highlight the incorrect character and then press Enter the correct character You can also bac...

Page 201: ... 24712 printed pattern 4 Measured according to IEC 62301 Edition 2 0 5 Even when the machine is turned off it will automatically turn itself on periodically for print head maintenance and then turn itself off Specifications D Printer Type Inkjet Print Head Black Color Piezo with 420 nozzles 1 Piezo with 420 nozzles 3 Memory Capacity 128 MB LCD Liquid Crystal Display 2 7 in 67 5 mm TFT Color Touchs...

Page 202: ...ity 20 to 80 without condensation 20 to 80 without condensation ADF automatic document feeder Up to 35 pages Paper 20 lb 80 g m2 Letter or A4 size Document Size ADF Width 5 8 in to 11 7 in 148 mm to 297 mm ADF Length 5 8 in to 17 0 in 148 mm to 431 8 mm Scanner Glass Width Max 11 7 in 297 mm Scanner Glass Length Max 17 0 in 431 8 mm 9 7 in 247 mm 13 8 in 351 mm 21 8 in 553 mm 22 8 in 578 mm 24 2 i...

Page 203: ... A3 Legal Folio A5 A6 Envelopes C5 Com 10 DL Monarch Photo 4 6 10 15 cm Photo L 3 5 5 89 127 mm Photo 2L 5 7 13 18 cm and Index card 5 8 127 203 mm Width 3 5 in 11 7 in 89 mm 297 mm Length 5 0 in 17 in 127 mm 431 8 mm For more details see Paper weight and thickness on page 43 Maximum paper tray capacity Up to 250 sheets of 20 lb 80 g m2 plain paper Paper Tray 2 MFC J6720DW D Paper Type Plain Paper...

Page 204: ...r Glossy Paper 1 Transparency 1 2 and Envelopes Paper Size 3 Landscape Letter Executive A4 Portrait Ledger A3 Legal Folio A5 A6 Envelopes C5 Com 10 DL Monarch Photo 4 6 10 15 cm Photo L 3 5 5 89 127 mm Photo 2L 5 7 13 18 cm and Index card 5 8 127 203 mm Width 3 5 in 11 7 in 89 mm 297 mm Length 5 0 in 17 0 in 127 mm 431 8 mm For more details see Paper weight and thickness on page 43 Maximum paper t...

Page 205: ...600 bps Scanning Width 10 7 in 272 mm Ledger Printing Width 10 76 in 273 4 mm Ledger Gray Scale B W 8 bit 256 levels Color 24 bit 8 bit per color 256 levels Resolution Standard 203 98 dpi Black 203 196 dpi Color Fine 203 196 dpi Black Color Superfine 203 392 dpi Black Photo 203 196 dpi Black Address Book 100 names 2 numbers or E mail addresses 1 Groups Up to 6 Broadcasting 250 200 Address Book 50 ...

Page 206: ...Black Yes Yes Copy Width 10 76 in 273 4 mm 1 Multiple Copies Stacks Sorts up to 99 pages Enlarge Reduce 25 to 400 in increments of 1 Resolution Prints up to 1200 2400 dpi 2 sided Yes Paper Type Plain paper Paper Size Letter Ledger A3 Legal A4 A5 Executive ...

Page 207: ...iSD with Adapter 16 MB 2 GB microSD with Adapter 16 MB 2 GB SDHC Memory Card 4 GB 32 GB miniSDHC with Adapter 4 GB 32 GB microSDHC with Adapter 4 GB 32 GB SDXC Memory Card 48 GB 128 GB USB Flash drive 2 Resolution Up to 1200 4800 dpi File Extension Media Format DPOF ver 1 0 ver 1 1 Exif DCF up to ver 2 1 Image Format Photo Print JPEG 3 AVI 4 MOV 4 Scan to Media JPEG PDF Color TIFF PDF Black White ...

Page 208: ...194 PictBridge D Compatibility Supports the Camera Imaging Products Association PictBridge standard CIPA DC 001 Visit http www cipa jp pictbridge for more information Interface USB direct interface ...

Page 209: ...liant Yes Windows XP 1 Windows Vista Windows 7 Windows 8 Mac OS X v10 6 8 10 7 x 10 8 x WIA Compliant Yes Windows XP 1 Windows Vista Windows 7 Windows 8 ICA Compliant Yes Mac OS X v10 6 8 10 7 x 10 8 x Color Depth 48 bit color Processing Input 24 bit color Processing Output 256 levels per color Gray Scale 16 bit color Processing Input 8 bit color Processing Output 256 levels per color Resolution U...

Page 210: ...r detailed specifications visit http www brother com Resolution Up to 1200 6000 dpi Printing Width 3 10 76 in 11 in borderless 1 Borderless 2 Letter A4 Ledger A3 A6 Photo 4 6 10 15 cm Photo L 3 5 5 89 127 mm Photo 2L 5 7 13 18 cm Index Card 5 8 127 203 mm 2 sided Paper Type Plain paper Paper Size Letter A4 Ledger A3 Legal Folio A5 Executive Print Speed 4 ...

Page 211: ... 2 Third party USB ports are not supported 3 See Network on page 198 For more information see Software and Network User s Guide Supported Protocols USB 1 2 Use a USB 2 0 interface cable that is no longer than 16 feet 5 m LAN 3 Use an Ethernet UTP cable category 5 or greater Wireless LAN IEEE 802 11b g n Infrastructure Ad hoc Mode IEEE 802 11g n Wi Fi Direct ...

Page 212: ...ther BRAdmin Light 2 Network Management software 1 See Computer requirements on page 199 2 Windows If you require more advanced printer management use the latest Brother BRAdmin Professional utility version that is available as a download from http solutions brother com Macintosh The latest Brother BRAdmin Light is available as a download from http solutions brother com Wireless Network Security S...

Page 213: ... Windows Server 2012 64bit x64 processor Macintosh Operating System Mac OS X v10 6 8 OS X v10 7 x OS X v10 8 x Printing PC Fax Send 3 Scanning Removable Disk USB or Memory card 5 Network Media Access LAN 5 Intel Processor 80 MB 550 MB Conditions 1 For WIA 1200 1200 resolution Brother Scanner Utility enables to enhance up to 19200 19200 dpi 2 Third party USB ports are not supported 3 PC Fax support...

Page 214: ...ld Magenta LC105M Black Approximately 2 400 pages 1 Yellow Cyan and Magenta Approximately 1 200 pages 1 High Yield Black LC103BK High Yield Yellow LC103Y High Yield Cyan LC103C High Yield Magenta LC103M Black Yellow Cyan and Magenta Approximately 600 pages 1 1 Approx cartridge yield is declared in accordance with ISO IEC 24711 For more information about the replacement consumables visit us at http...

Page 215: ...l panel overview 6 ControlCenter See Software and Network User s Guide Copy paper size 76 paper type 76 Shortcuts 13 tray use 37 using ADF 44 using scanner glass 45 Cordless telephone non Brother 70 Custom Ringing 64 Custom telephone features on a single line 131 D Data Ident A Call 63 Dialing a pause 73 Address Book 72 manual 72 Distinctive Ring 64 setting ring pattern 65 turning off 65 Document ...

Page 216: ... 130 Fax Preview 50 Shortcuts 13 telephone line interference VoIP 135 Transmission Verification Report 51 Fax Tel mode answering at extension telephones 70 Fax Receive Code 70 Ring Delay 55 Telephone Answer Code 70 G Gray scale 191 195 H Help Features tables 158 Settings tables 139 Touchscreen messages 138 I Ident A Call 63 Ident A Ring 63 Ink cartridges ink dot counter 93 replacing 93 Innobella 2...

Page 217: ...de Also see Help in the Presto PageManager application Print difficulties 122 printable area 35 resolution 196 specifications 196 Printing See Software and Network User s Guide R Receive Mode External TAD 52 Fax Only 52 Fax Tel 52 Manual 52 Redial Pause 73 Remote Setup See Software and Network User s Guide Resolution copy 192 fax 191 print 196 scan 195 Ring Delay setting 55 RingMaster 64 S Scan Sh...

Page 218: ...chscreen 103 if you are having difficulty copying 131 data entry 134 incoming calls 131 Network 133 paper handling 126 phone line or connections 128 PhotoCapture Center 132 print quality 124 printing 122 printing received faxes 127 receiving faxes 129 scanning 132 software 133 maintenance messages on Touchscreen 103 paper jam 116 U Unscannable area 46 V Voice Mail 63 W Warranties are in the box No...

Page 219: ...rother International Corporation Canada Ltd 1 rue Hôtel de Ville Dollard des Ormeaux QC Canada H9B 3H6 Visit us on the World Wide Web http www brother com These machines are approved for use in the country of purchase only Local Brother companies or their dealers will only support machines purchased in their own countries ...

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