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Brother MFC-J2310, User Manual

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Brother MFC-J2310 User Manual Download Page 101

Troubleshooting 

93

B

Media Error

The memory card is either corrupted, 
incorrectly formatted, or there is a 
problem with the memory card.

Remove the memory card from the 
media drive (slot) of the machine and 
format it correctly.

Put the card firmly into the slot again to 
make sure it is in the correct position. 
If the error remains, check the media 
drive (slot) of the machine by putting in 
another memory card that you know is 
working.

Media is Full.

The memory card or USB Flash 
memory drive you are using has no 
available space or already contains 
999 files.

Your machine can only save to your 
memory card or USB Flash memory 
drive if it contains fewer than 999 files. 
Delete unused files to free some 
space and try again.

No Caller ID

There is no incoming call history. You 
have not received any calls or you 
have not subscribed to the Caller ID 
service from your telephone company.

If you want to use the Caller ID 
feature, call your telephone company. 
(See 

Caller ID

 on page 49, 51 and 53 

for your relevant country.)

No File

The memory card or USB Flash 
memory drive in the media drive does 
not contain a .JPG file.

Put the correct memory card or USB 
Flash memory drive into the slot again.

No Ink Cartridge

An ink cartridge is not installed 
correctly.

Take out the new ink cartridge and 
re-install it slowly until the cartridge 
lever lifts. (See 

Replacing the ink 

cartridges

 on page 79.)

Error Message

Cause

Action

Summary of Contents for MFC-J2310

Page 1: ...Basic User s Guide MFC J2310 MFC J4410DW MFC J4610DW Version 0 ARL ASA NZ ...

Page 2: ...odel number Serial Number 1 Date of Purchase Place of Purchase 1 The serial number is on the back of the unit Retain this User s Guide with your sales receipt as a permanent record of your purchase in the event of theft fire or warranty service Register your product on line at http www brother com registration 2012 Brother Industries Ltd All rights reserved ...

Page 3: ...curity settings using the Brother machine You can also find supported protocol information for your machine and detailed troubleshooting tips PDF file CD ROM Web Connect Guide This Guide provides useful information about accessing Internet services from the Brother machine as well as downloading images printing data and uploading files directly to Internet services PDF file Brother Solutions Cente...

Page 4: ...e 13 Touchscreen LCD 14 Setting the backlight brightness 14 2 Loading paper 15 Loading paper and other print media 15 Loading paper in paper tray 1 15 Loading smaller paper Photo Photo L and envelopes 18 Loading paper in paper tray 2 MFC J4610DW 21 Loading paper in the manual feed slot 24 Unprintable area 28 Paper settings 29 Paper Size and Type MFC J2310 and MFC J4410DW 29 Paper Size and Type MFC...

Page 5: ...ephone Service for Australia 47 Distinctive Ring 47 Caller ID 49 How Does the Caller ID Work 49 The Caller ID is Stored in Your Machine Memory 49 Telephone Service for New Zealand 50 FaxAbility 50 Caller ID 51 How Does the Caller ID Work 52 Telephone Service for Some Countries 52 Distinctive Ring For Singapore and Hong Kong 52 Caller ID For Singapore Hong Kong and Taiwan 53 Connecting an external ...

Page 6: ...5 9 Printing photos from a memory card or USB Flash memory drive 66 PhotoCapture Center operations PHOTO mode 66 Using a memory card or USB Flash memory drive 66 Getting started 67 Print Images 69 View Photos 69 PhotoCapture Center print settings 69 How to scan to a memory card or USB Flash memory drive 70 10 How to print from a computer 71 Printing a document 71 11 How to scan to a computer 72 Be...

Page 7: ... paper jam 101 If you are having difficulty with your machine 108 Dial Tone detection 119 Telephone line interference VoIP 119 Machine Information 120 Checking the serial number 120 Reset functions 120 How to reset the machine 120 C Settings and features tables 121 Using the Settings Tables 121 Settings tables 122 Features tables 138 Entering Text 155 Inserting spaces 155 Making corrections 155 Re...

Page 8: ...Monochrome only Remote Retrieval Additional receiving operations Polling overview 5 Dialling and storing numbers MFC models only Additional dialling operations Additional ways to store numbers 6 Printing reports Fax reports MFC models only Reports 7 Making copies Copy options 8 Printing photos from a memory card or USB Flash memory drive PhotoCapture Center operations Print Images PhotoCapture Cen...

Page 9: ...voided may result in minor or moderate injuries IMPORTANT IMPORTANT indicates a potentially hazardous situation which if not avoided may result in damage to property or loss of product functionality NOTE Notes tell you how you should respond to a situation that may arise or give tips about how the operation works with other features Electrical Hazard icons alert you to possible electrical shocks B...

Page 10: ...ect Brother MFC XXXX where XXXX is your model name from the programs list and then choose User s Guides If you have not installed the software you can find the documentation on the CD ROM by following the instructions below a Turn on your PC Insert the Brother CD ROM into your CD ROM drive NOTE If the Brother screen does not appear automatically go to My Computer or Computer double click the CD RO...

Page 11: ...ce PaperPort 12SE How to Guides Windows Not available in Hong Kong and Taiwan The complete Nuance PaperPort 12SE How to Guides can be viewed from the Help section in the PaperPort 12SE application Presto PageManager User s Guide Windows Hong Kong and Taiwan only Instructions for scanning directly from Presto PageManager The complete Presto PageManager User s Guide can be viewed from the Help selec...

Page 12: ...rt Brother Solutions Center on the CD ROM Click Brother Support on the Top Menu The following screen will appear To access our website http www brother com click Brother Home Page For the latest news and product support information http solutions brother com click Brother Solutions Center To visit our website for original Brother Supplies http www brother com original click Supplies Information To...

Page 13: ...ll Presto PageManager click Presto PageManager To access the Brother Web Connect page click Brother Web Connect To register your machine from the Brother Product Registration Page http www brother com registration click On Line Registration For the latest news and product support information http solutions brother com click Brother Solutions Center To visit our website for original Brother Supplie...

Page 14: ...de show the MFC J4410DW 1 1 8 Touchscreen LCD Liquid Crystal Display This is a Touchscreen LCD You can access the menus and options by pressing them as they are displayed on this screen You can adjust the angle of the Touchscreen LCD and Touchpanel by lifting it To lower this control panel push the release button that is located behind the mark as shown in the illustration 1 ...

Page 15: ... to use preset Shortcut settings These are always lit even when you have not yet added your Shortcut settings Press to display instructions about how to set up a Shortcut Dial Pad Press the numbers on the Touchpanel to dial telephone or fax numbers and to enter the number of copies Warning icon The warning icon lights up when there is an error or maintenance message Press to view the instruction o...

Page 16: ...all times 1 8 Touchscreen LCD 1 The Touchscreen LCD shows the machine s status when the machine is idle 1 Ink Lets you see the available ink volume Also lets you access the Ink menu will not appear if received faxes are in the memory 2 Fax Lets you access the Fax mode 3 Copy Lets you access the Copy mode 4 Settings Lets you access the full Settings menu 5 Scan Lets you access the Scan mode 6 Web L...

Page 17: ...any received faxes are in the memory The warning icon appears when there is an error or maintenance message For information about error messages see Error and Maintenance messages on page 88 Basic Operations 1 To operate the Touchscreen LCD use your finger to press directly on the Touchscreen To display and access all the settings and features tables and the available options press s or t on the T...

Page 18: ... Shortcut Settings c Press or where you have not added a Shortcut NOTE Blank will appear as the name of available Shortcuts d Read the information on the Touchscreen and then press Next to display the modes Copy Fax and Scan e Press Copy Fax or Scan for the mode of your new Shortcut If you press Scan press s or t to display Scan to Media Scan to Network or Scan to FTP and then press the type of sc...

Page 19: ... want to change d Press Change e Read the information on the Touchscreen and then press Yes to confirm f Press s or t to display the current settings for this Shortcut and then press the setting you want to change g Press s or t to display the available options for the setting and then press the new option you want to set Repeat steps f and g to change other settings as needed h When you have fini...

Page 20: ... 1 The Shortcuts are always displayed on the Touchpanel To use a Shortcut simply press it on the Touchpanel Volume Settings 1 Ring Volume 1 You can choose a range of ring volume levels from High to Off The machine will keep your new setting until you change it Setting the Ring Volume 1 a Press Settings b Press s or t on the Touchpanel to display General Setup c Press General Setup d Press s or t t...

Page 21: ... or Off and then press the option you want to set i Press Speaker Volume 1 You can choose a range of speaker volume levels from High to Off a Press Settings b Press s or t on the Touchpanel to display General Setup c Press General Setup d Press s or t to display Volume e Press Volume f Press s or t to display Speaker g Press Speaker h Press s or t to display Low Med High or Off and then press the ...

Page 22: ...creen LCD try changing the brightness setting a Press Settings b Press s or t on the Touchpanel to display General Setup c Press General Setup d Press s or t to display LCD Settings e Press LCD Settings f Press Backlight g Press s or t to display Light Med or Dark and then press the option you want to set h Press ...

Page 23: ...see Loading paper in paper tray 2 MFC J4610DW on page 21 Loading paper in paper tray 1 2 Load only one size of paper and one type of paper in the paper tray at any time a Pull the paper tray completely out of the machine NOTE If the paper support flap 1 is open close it and then slide the paper support 2 into the output paper tray cover When you load a different paper size in the tray you will nee...

Page 24: ...IMPORTANT Be careful not to push the paper in too far it may lift at the back of the tray and cause paper feed problems NOTE A5 or smaller size paper should be loaded into the tray in portrait orientation For more information see Loading smaller paper Photo Photo L and envelopes on page 18 If you want to add paper before the tray is empty remove the paper from the tray and combine it with the pape...

Page 25: ...hat the paper is flat in the tray and below the maximum paper mark 1 Overfilling the paper tray may cause paper jams h Close the output paper tray cover i Slowly push the paper tray completely into the machine j While holding the paper tray in place pull out the paper support 1 until it clicks and unfold the paper support flap 2 1 1 2 1 ...

Page 26: ... envelopes 2 Use envelopes that weigh between 80 to 95 gsm Some envelopes need margin settings to be set in the application Make sure you do a test print first before printing many envelopes IMPORTANT DO NOT use the following types of envelopes as they will not feed correctly That are of a baggy construction That have windows That are embossed have raised writing on them That have clasps or staple...

Page 27: ...ORTANT If envelopes are double feeding put one envelope in the paper tray at a time b Put envelopes in the paper tray with the address side down If the envelope flaps are on the long edge load the envelopes with the flap on the left as shown in the illustration Gently press and slide the paper guides 1 to fit the size of the envelopes 1 ...

Page 28: ...ation Macintosh in the printer driver s dialog box and then adjust the size and margin in your application See Software User s Guide Printing Windows See Software User s Guide Printing and Faxing Macintosh Loading Photo and Photo L paper 2 a Before loading press the corners and sides of the Photo and Photo L paper to make them as flat as possible IMPORTANT If Photo 10 15 cm or Photo L 89 127 mm pa...

Page 29: ...es 1 to fit the paper Make sure the paper guides touch the sides of the paper g Close the output paper tray cover Loading paper in paper tray 2 MFC J4610DW 2 NOTE You can only use plain paper sizes A4 or Letter in Tray 2 For more information about paper orientation see Paper orientation and capacity of the paper trays on page 34 a Pull the paper tray completely out of the machine 1 1 ...

Page 30: ...y put the paper into the paper tray print side down Check that the paper is flat in the tray Landscape orientation 2 IMPORTANT Be careful not to push the paper in too far it may lift at the back of the tray and cause paper feed problems NOTE If you want to add paper before the tray is empty remove the paper from the tray and combine it with the paper you are adding Always fan the stack of paper we...

Page 31: ...ouch the sides of the paper f Check that the paper is flat in the tray and below the maximum paper mark 1 Overfilling the paper tray may cause paper jams g Slowly push the paper tray completely into the machine h Pull out the paper support 1 until it clicks and unfold the paper support flap 2 1 1 2 1 ...

Page 32: ...e A5 A6 envelopes Photo 10 15 cm Photo L 89 127 mm Photo 2L 13 18 cm and Index Card 127 203 mm NOTE The machine automatically turns on Manual Feed mode when you put paper in the manual feed slot If you are using paper that is longer than A4 Letter size paper or envelopes with the flap on the short edge close the paper support flap a Open the manual feed slot cover located at the back of the machin...

Page 33: ...ed slot and the mark 2 in landscape orientation is on the left side of it When you slide the paper guides confirm that they are in these positions c Put only one sheet of paper in the manual feed slot with the side to be printed on face up Using A3 Ledger Legal A5 A6 envelopes Photo Photo L Photo 2L or Index Card Portrait orientation 2 Using A4 Letter or Executive Landscape orientation 2 2 1 ...

Page 34: ...des too tightly against the paper Doing this may cause the paper to fold Place the paper in the centre of the manual feed slot between the paper guides If the paper is not centred pull it out and insert it again at the centre position e Using both hands put one sheet of paper in the manual feed slot until the front edge touches the paper feed roller Let go of the paper when you hear the machine pu...

Page 35: ...hed before you close the manual feed slot cover When paper is placed in the manual feed slot the machine will always print from the manual feed slot Paper inserted in the manual feed slot while a test page fax or report is being printed will be ejected During the machine s cleaning process paper you place in the manual feed slot will be ejected Wait until the machine finishes its cleaning and then...

Page 36: ...n the shaded areas of cut sheet paper when the Borderless print feature is available and turned on See Software User s Guide Printing Windows See Software User s Guide Printing and Faxing Macintosh NOTE The Borderless feature is not available for envelopes and 2 sided printing Cut Sheet Paper Envelopes Top 1 Left 2 Bottom 3 Right 4 Cut Sheet 3 mm 3 mm 3 mm 3 mm Envelopes 22 mm 3 mm 22 mm 3 mm 1 3 ...

Page 37: ... you use transparencies or glossy paper remove each sheet at once to prevent smudging or paper jams Paper Size 2 You can use the following sizes of paper for printing copies A4 A5 A3 10 15 cm Letter Legal and Ledger and two sizes for printing faxes A4 or Letter When you change the size of paper you load in the machine you will need to change the paper size setting at the same time so your machine ...

Page 38: ...jet Paper Brother BP71 Other Glossy or Transparency and press the type you want to set If you press Tray 2 set the paper size you want to set Press Paper Size Press the paper size A4 or Letter you want to set h Press NOTE You can use only plain paper in Tray 2 The machine ejects paper with printed surfaces face up onto the paper tray in front of the machine When you use transparencies or glossy pa...

Page 39: ...f paper you use in the machine To get the best print quality for the settings you have chosen always set the Paper Type to match the type of paper that is loaded in the tray You can use plain paper inkjet paper coated paper glossy paper transparencies and envelopes We recommend testing various paper types before buying large quantities For best results use Brother paper When you print on inkjet pa...

Page 40: ...and this may cause decreased output quality Transparencies designed for laser printers copiers may stain your next document Use only transparencies recommended for inkjet printing IMPORTANT DO NOT use the following kinds of paper Damaged curled wrinkled or irregularly shaped paper 1 2 mm or greater curl may cause jams to occur Extremely shiny or highly textured paper Paper that cannot be arranged ...

Page 41: ...S B4 257 364 mm 10 1 14 3 in Yes 1 2 JIS B5 182 257 mm 7 2 10 1 in Yes 2 A5 148 210 mm 5 8 8 3 in Yes Yes A6 105 148 mm 4 1 5 8 in Yes Cards Photo 10 15 cm 4 6 in Yes Yes Yes Photo L 89 127 mm 3 1 2 5 in Yes Photo 2L 13 18 cm 5 7 in Yes Yes Index Card 127 203 mm 5 8 in Yes Postcard 1 100 148 mm 3 9 5 8 in User Defined Postcard 2 Double 148 200 mm 5 8 7 9 in User Defined Envelopes C5 Envelope 162 2...

Page 42: ...ter driver on page 35 Paper size Paper types No of sheets Paper Tray 1 Landscape A4 Letter Executive JIS B5 2 Portrait A5 A6 Photo Photo L Photo 2L Index card Envelopes Com 10 DL Monarch Plain Paper 150 1 Inkjet Paper 20 Glossy Paper Photo 20 Index Card Postcard 30 Envelopes Transparencies 10 Paper Tray 2 MFC J4610DW Landscape A4 Letter Plain Paper 250 1 Manual Feed Slot Landscape A4 Letter Execut...

Page 43: ...m 215 9 mm Height 216 0 mm 297 0 mm Landscape When any one of the following conditions is satisfied Width less than 127 0 mm Width greater than 215 9 mm Height less than 216 0 mm Height greater than 297 0 mm Portrait Paper Type Weight Thickness Cut Sheet Plain Paper 64 to 120 gsm 0 08 to 0 15 mm Tray 2 Plain Paper 64 to 105 gsm 0 08 to 0 15 mm Inkjet Paper 64 to 200 gsm 0 08 to 0 25 mm Glossy Pape...

Page 44: ...of the pages before placing them in the ADF Document Sizes and Weights 3 How to load documents 3 IMPORTANT DO NOT pull on the document while it is feeding DO NOT use paper that is curled wrinkled folded ripped stapled paper clipped glued or taped DO NOT use cardboard newspaper or fabric with the ADF Instead use the scanner glass Make sure documents written with ink or modified with correction flui...

Page 45: ... this the ADF may jam Using the scanner glass 3 You can use the scanner glass to fax copy or scan single pages or pages of a book Document Sizes Supported 3 How to load documents 3 NOTE MFC J4410DW and MFC J4610DW To use the scanner glass the ADF must be empty a Lift the document cover b Using the document guidelines on the left and top place the document face down in the upper left corner of the ...

Page 46: ...he scannable area depends on the settings in the application you are using The figures below show unscannable areas 1 MFC J4410DW and MFC J4610DW The unscannable area is 1 mm when you use the ADF Usage Document Size Top 1 Bottom 3 Left 2 Right 4 Fax A4 3 mm 3 mm 1 Letter 4 mm Legal Copy All paper sizes 3 mm Scan 1 mm 1 mm 1 3 2 4 ...

Page 47: ...e page document 1 MFC J4410DW and MFC J4610DW only b When you want to send a fax or change the settings for sending or receiving faxes press Fax The Touchscreen shows c You can change the following fax sending settings Press Options Press s or t to scroll through the fax settings When the setting you want is displayed press it and choose your new option When you have finished changing options pres...

Page 48: ... machine starts sending the document To send more than one page press Yes and go to step g g Place the next page on the scanner glass Press OK The machine starts scanning the page Repeat steps f and g for each additional page Stop faxing 4 To stop faxing press Setting scanner glass size for faxing 4 When documents are Letter size you need to set the Scan Size to Letter If you do not the side porti...

Page 49: ...ailable for the Transmission Verification Report On Prints a report after every fax you send On Image Prints a report after every fax you send A portion of the fax s first page appears on the report Off Prints a report if your fax is unsuccessful due to a transmission error Off is the default setting Off Image Prints a report if your fax is unsuccessful due to a transmission error A portion of the...

Page 50: ...age 44 To set the Receive Mode follow the instructions below a Press Settings b Press s or t to display Initial Setup c Press Initial Setup d Press s or t to display Receive Mode Receiving a fax 5 Do you want to use the telephone features of your machine if available an external telephone or external telephone answering device connected on the same line as the machine Yes Fax Only No No No Manual ...

Page 51: ...ng off Distinctive Ring on page 48 and 53 for your relevant country For New Zealand If you cannot change the Receive Mode make sure the FaxAbility feature is set to Off See How to Turn FaxAbility OFF or ON on page 51 f Press s or t to display Fax Only Fax Tel External TAD or Manual and then press the option you want to set g Press The Touchscreen will display the current receive mode ...

Page 52: ... your machine For more information see F T Ring Time Fax Tel mode only on page 45 and Ring Delay on page 45 Manual 5 To receive a fax in Manual mode lift the handset of an external telephone or press Hook When you hear fax tones short repeating beeps press Fax Start and choose Receive You can also use the Fax Detect feature to receive faxes by lifting a handset on the same line as the machine For ...

Page 53: ...nly 5 When somebody calls your machine you and your caller will hear the normal telephone ring The number of rings is set by the ring delay setting If the call is a fax then your machine will receive it However if it is a voice call then the machine will sound the F T Ring a fast double ring for the time you have set in the F T Ring Time setting If you hear the F T Ring it means that you have a vo...

Page 54: ...art then press Receive to receive the fax If you answered at an extension or external telephone press l 5 1 l 9 1 for New Zealand See Operation from external and extension telephones on page 57 NOTE If this feature is set to On but your machine does not connect a fax call when you lift an extension or external telephone handset press the remote activation code l 5 1 l 9 1 for New Zealand If you se...

Page 55: ...e Ring 6 Distinctive Ring 1 is a function of your Brother machine that allows a person with one line to receive fax and voice calls through two different phone numbers on that one line Brother uses the term Distinctive Ring but telephone companies market the service under a variety of names This service establishes a second telephone number on the same line as your existing telephone number and ea...

Page 56: ...Distinctive Ring 6 Very Important After you have set the Distinctive Ring feature to on the receive mode is set to Manual automatically Your Distinctive Ring Number does not allow Voice calls only Faxes You cannot change the receive mode to another mode while the Distinctive Ring is set to on When Distinctive Ring is on the LCD will show D R as the Receive Mode a Press Settings b Press s or t on t...

Page 57: ...n protect themselves from unwanted calls How Does the Caller ID Work 6 The Caller ID Appears on the Display When Your Telephone Rings 6 As your telephone rings the display shows you the caller s phone number or name if the name has been stored as Speed Dial Once you answer the call the caller s ID disappears NOTE If ID Unknown appears on the display it means that the call came from outside your ca...

Page 58: ...higher cost of a second line How Does FaxAbility Work 6 Your telephone number will have the standard ring pattern of long long tone while the new number will have a ring pattern of long silence long etc When FaxAbility is On you will not hear the first ring of all incoming calls on the fax machine Extension phones will ring as usual If the fax machine recognises the ring pattern all ringing will s...

Page 59: ...ss s or t on the Touchpanel to display Fax c Press Fax d Press s or t to display Miscellaneous e Press Miscellaneous f Press FaxAbility g Press On or Off to set FaxAbility If you have FaxAbility service press On h Press Call Waiting i Press On to set Call Waiting If you have Call Waiting service press On to avoid the trouble caused by Call Waiting j Press Caller ID 6 Caller ID is a telephone servi...

Page 60: ...allows you to have several telephone numbers on one phone line Each phone number has its own Distinctive Ring pattern so you will know which phone number is ringing This is one way you can have a separate phone number for your machine Your machine has a Distinctive Ring function allowing you to dedicate one phone number just for receiving faxes You will need to set Distinctive Ring to On NOTE You ...

Page 61: ... use the Caller ID subscriber service offered by many local phone companies Call your telephone company for details This service provides you by means of the screen display the telephone number or name of your caller as the line rings After a few rings the screen displays the telephone number of your caller or name if available Once you answer the call the Caller ID information disappears from the...

Page 62: ...elephone line as the machine the TAD answers all calls and the machine listens for fax calling CNG tones If it hears them the machine takes over the call and receives the fax If it does not hear CNG tones the machine lets the TAD continue playing your outgoing message so your caller can leave a voice message The TAD must answer within two rings the recommended setting is two rings The machine cann...

Page 63: ... lift the scanner cover into the open position b Carefully guide the telephone line cord into the cable channel and out the back of the machine c Lift the scanner cover to release the lock Gently push the scanner cover support down and close the scanner cover using both hands d Set your external TAD to one or two rings The machine s Ring Delay setting does not apply e Record the outgoing message o...

Page 64: ...her recommends that all our machines be connected to a discreet dedicated line Although a particular PABX may appear to work with a particular model of fax machine we cannot guarantee that the unit will operate correctly While it is often relatively simple to connect a fax machine to a PABX Private Automatic Branch Exchange we suggest that you contact the company that installed your telephone syst...

Page 65: ...will have to go to the machine and press Pickup to send the call to the cordless handset Using remote codes 6 Remote Activation Code 6 If you answer a fax call on an extension or external telephone you can tell your machine to receive it by dialling the Remote Activation Code l 5 1 l 9 1 for New Zealand Wait for the chirping sounds and then replace the handset See Fax Detect on page 46 If you answ...

Page 66: ...ess OK go to step j j Do one of the following If you want to change the Remote Deactivation Code Deact Code enter the new code Press OK go to step k If you do not want to change the Remote Deactivation Code press OK go to step k k Press NOTE If you are always disconnected when accessing your external TAD remotely try changing the Remote Activation Code and Remote Deactivation Code to another three...

Page 67: ...at this location e To send a fax press Send a fax and go to step f f Press Fax Start The machine scans and sends the fax Fax Redial 7 If you are sending a fax automatically and the line is busy the machine will automatically redial up to three times at five minute intervals Redial only works if you dialled from the machine a Load your document b Press Fax c Press Redial d Press Fax Start NOTE In R...

Page 68: ...ies See Caller ID on page 49 51 and 53 for your relevant country The numbers or names if available from the last 30 faxes and telephone calls you received will be stored in the Caller ID history You can view the list or choose one of these numbers to fax to add to Address Book or delete from the history When the thirty first call comes into the machine it replaces information about the first call ...

Page 69: ...g a pause 7 When you are storing Speed Dial numbers you can insert one or more 3 5 second pauses by pressing PAUSE on the Touchscreen Storing Speed Dial numbers 7 You can store up to 100 names and numbers in two digit Speed Dial locations You can store two numbers to each name When you dial you will only have to press a few buttons on the Touchscreen for example press Address the number you want t...

Page 70: ... to E mail Server press and enter the E mail address then press OK See Entering Text on page 155 i Do one of the following Enter the second fax or telephone number using the keyboard on the Touchscreen up to 20 digits Press OK If you do not want to store a second number press OK j To choose where the number will be stored do one of the following To accept the displayed next available Speed Dial lo...

Page 71: ... new name up to 16 characters using the keyboard on the Touchscreen See Entering Text on page 155 Press OK If you want to change the first fax or telephone number press Enter the new fax or telephone number up to 20 digits using the keyboard on the Touchscreen Press OK If you want to change the second Fax Tel number press Enter the new fax or telephone number up to 20 digits using the keyboard on ...

Page 72: ...opying press Copy options 8 You can change the following copy settings Press Copy and then press Options Press s or t on the Touchpanel to scroll through the copy settings When the setting you want is displayed press it and choose your option When you have finished changing options press OK Basic User s Guide For information about changing the following copy settings see page 65 Paper Type Paper S...

Page 73: ...s or t on the Touchpanel to display Paper Size f Press Paper Size g Press s or t to display A4 A5 A3 10x15cm Letter Legal or Ledger and then press the option you want to set NOTE If you choose A3 Legal or Ledger the precautions for loading paper will be displayed Read the information on the Touchscreen and then confirm by pressing OK If you are using the manual feed slot insert only one sheet of p...

Page 74: ...h memory drive that is inserted in the front of the machine See Software User s Guide PhotoCapture Center Windows See Software User s Guide Remote Setup PhotoCapture Center Macintosh Using a memory card or USB Flash memory drive 9 Your Brother machine has media drives slots for use with the following popular digital camera media Memory Stick Duo Memory Stick PRO Duo SD Memory Card SDHC Memory Card...

Page 75: ...dge compatible camera or a digital camera that uses the USB mass storage standard Any other USB devices are not supported 2 Memory card slot Slot Compatible memory cards Upper slot Memory Stick Duo Memory Stick PRO Duo Memory Stick Micro Adapter required Lower slot SD Memory Card SDHC Memory Card SDXC Memory Card MultiMedia Card MultiMedia Card plus miniSD Adapter required miniSDHC Adapter require...

Page 76: ...ne at the same time Doing this may cause damage to the machine DO NOT unplug the power cord or remove the memory card or USB Flash memory drive from the media drive slot or USB direct interface while the machine is reading or writing to the memory card or USB Flash memory drive You will lose your data or damage the card The machine can only read one device at a time ...

Page 77: ...want to print f Repeat step d and e until you have chosen all the photos you want to print Press OK g Read and confirm the displayed list of options and do one of the following If you want to change the print settings press Options See Advanced User s Guide PhotoCapture Center print settings If you do not want to change any settings go to step h h Press Start to print PhotoCaptureCenter print sett...

Page 78: ...iting to it to avoid damaging the card USB Flash memory drive or the data stored on them h Press Options Do one or more of the following To change the scan type press s or t to display Scan Type Press Scan Type and choose Colour or Black and White To change the resolution press s or t to display Resolution Press Resolution and choose 100 dpi 200 dpi 300 dpi 600 dpi or Auto To change the file type ...

Page 79: ...M See Quick Setup Guide b From your application choose the Print command c Choose the name of your machine in the Print dialog box and click Properties or Preferences depending on the application you are using d Choose the settings you want to change in the Properties dialog box Media Type Print Quality Paper Size Orientation Colour Greyscale Ink Save Mode Scaling 2 sided Booklet e Click OK f Clic...

Page 80: ... network configure it with a TCP IP address Install the scanner drivers from the CD ROM See Quick Setup Guide Install MFL Pro Suite Configure the machine with a TCP IP address if network scanning does not work See Software User s Guide Configuring Network Scanning for Windows How to scan to a computer 11 ...

Page 81: ...lets you quickly and easily access the applications you use most often Using ControlCenter4 eliminates the need to manually launch specific applications a Load your document See How to load documents on page 36 b Open ControlCenter4 by clicking All Programs Brother MFC XXXX where XXXX is your model name ControlCenter4 The ControlCenter4 application will open c If the ControlCenter4 Mode screen app...

Page 82: ... Choose PDF pdf from the File Type pull down list 2 You can enter the file name you want to use for the document 3 You can save the file to the default folder or choose your preferred folder by clicking the Browse button 4 You can choose a scanning resolution from the Resolution pull down list 5 You can choose the document size from the Document Size pull down list f Click OK 1 2 4 5 3 ...

Page 83: ...How to scan to a computer 75 11 g Click File h Press Scan The machine starts the scanning process The folder where the scanned data is saved will open automatically ...

Page 84: ...ings using ControlCenter4 Windows a Open ControlCenter4 by clicking All Programs Brother MFC XXXX where XXXX is your model name ControlCenter4 The ControlCenter4 application will open b Make sure the machine you want to use is selected from the Model pull down list c Click the Device Settings tab d Click Device Scan Settings ...

Page 85: ...t 2 You can enter the file name you want to use for the document 3 You can save the file to the default folder or choose your preferred folder by clicking the Browse button 4 You can choose a scanning resolution from the Resolution pull down list 5 You can choose the document size from the Document Size pull down list f Click OK 1 2 4 5 3 ...

Page 86: ...e default settings go to step f f Press Options g Press Set with TouchPanel Press On h Choose the settings for Scan Type Resolution File Type and Remove Background as needed i Press OK j Press Start The machine starts the scanning process NOTE The following scan modes are available Scan to OCR Scan to File Scan to Image Scan to Media Scan to email Scan to E mail Server Scan to FTP Scan to Network ...

Page 87: ...ce an ink cartridge there will be a small amount of ink left in the ink cartridge It is necessary to keep some ink in the ink cartridge to prevent air from drying out and damaging the print head assembly CAUTION If ink gets in your eyes wash it out with water at once and call a doctor if you are concerned IMPORTANT Brother multifunction machines are designed to work with ink of a particular specif...

Page 88: ... colour indicated on the Touchscreen and then take out the ink cartridge d Turn the green release lever on the orange protective packing 1 counterclockwise until it clicks to release the vacuum seal Then remove the orange protective packing as shown IMPORTANT DO NOT touch the area of the cartridge indicated 2 this can prevent the machine from detecting the cartridge 1 2 1 2 ...

Page 89: ...ge and that it is installed correctly Remove the ink cartridge and reinstall it slowly until the cartridge lever lifts IMPORTANT DO NOT take out ink cartridges if you do not need to replace them If you do so it may reduce the ink quantity and the machine will not know the quantity of ink left in the cartridge DO NOT touch the cartridge insertion slots If you do so the ink may stain your skin If in...

Page 90: ...h moistened with a non flammable glass cleaner NOTE In addition to cleaning the glass strip with a non flammable glass cleaner run your finger tip over the glass strip to see if you can feel anything on it If you feel dirt or debris clean the glass strip again concentrating on that area You may need to repeat the cleaning process three or four times To test make a copy after each cleaning attempt ...

Page 91: ...e option you want to clean The machine cleans the print head When cleaning is finished the Touchscreen will return to the Home screen NOTE If you clean the print head at least five times and the print has not improved try installing a new Brother Original Innobella ink cartridge for each problem colour Try cleaning the print head again up to five more times If the print has not improved call Broth...

Page 92: ... again Return to step h m Press If you clean the print head at least five times and the print has not improved try installing a new Genuine Brother Brand replacement ink cartridge for each problem colour Try cleaning the print head again up to five more times If the print has not improved call your Brother customer service or your local Brother dealer IMPORTANT DO NOT touch the print head Touching...

Page 93: ...Ink e Press s or t to display Test Print f Press Test Print g Press Alignment h Press Start The machine starts printing the Alignment Check Sheet i For the A pattern press the number of the test print that has the least visible vertical stripes 1 9 j For the B pattern press the number of the test print that has the least visible vertical stripes 1 9 k For the C pattern press the number of the test...

Page 94: ...checks identify your problem and then go to the page suggested below Paper handling and Printing problems Printing Difficulties on page 109 Print Quality Difficulties on page 110 Paper Handling Difficulties on page 113 Printing Received Faxes on page 114 Telephone and Fax problems Telephone Line or Connections on page 114 Handling Incoming Calls on page 115 Sending Faxes on page 114 Troubleshootin...

Page 95: ...lties on page 116 Scanning problems Scanning Difficulties on page 116 PhotoCapture Center Difficulties on page 117 Software and Network problems Software Difficulties on page 117 Network Difficulties on page 117 Difficulties when entering data on page 118 ...

Page 96: ...e and shows the appropriate message The most common error and maintenance messages are shown below You can clear most errors and perform routine maintenance by yourself If you need more help the Brother Solutions Center offers the latest FAQs and troubleshooting tips Visit us at http solutions brother com NOTE lights up when there is an error or maintenance message Press to display the error messa...

Page 97: ...ake will ask that the fax be sent as monochrome Replace the ink cartridges See Replacing the ink cartridges on page 79 NOTE The machine will stop all print operations you cannot use the machine until a new ink cartridge is installed in the following cases If you unplug the machine or take out the ink cartridge If the paper type is set to anything except Plain Paper or Inkjet Paper Windows If you c...

Page 98: ...ck the other fax machine s polling setup Cover is Open The scanner cover is not completely closed Lift the scanner cover and then close it again Make sure the telephone line cord and USB cable if used have been guided correctly through the cable channel and out the back of the machine The ink cartridge cover is not completely closed Firmly close the ink cartridge cover until it clicks Data Remaini...

Page 99: ...other mode For Australia Singapore and Hong Kong Set Distinctive Ring to Off See Turning off Distinctive Ring on page 48 and 53 For New Zealand Set FaxAbility to Off See How to Turn FaxAbility OFF or ON on page 51 High Temperature The print head is too warm Allow the machine to cool down Hub is Unusable A hub or USB Flash memory drive with hub has been connected to the USB direct interface Hubs in...

Page 100: ... covered under the stated product warranty The ink absorber box or flushing box will need to be replaced Contact Brother Customer Service or your local Brother Authorised Service Centre to have your machine serviced Other reasons for cleaning are 1 After a paper jam has been cleared the machine automatically cleans itself before the next received fax is printed 2 The machine automatically cleans i...

Page 101: ...d or USB Flash memory drive if it contains fewer than 999 files Delete unused files to free some space and try again No Caller ID There is no incoming call history You have not received any calls or you have not subscribed to the Caller ID service from your telephone company If you want to use the Caller ID feature call your telephone company See Caller ID on page 49 51 and 53 for your relevant co...

Page 102: ...vanced User s Guide Cleaning the paper pick up rollers The Jam Clear Cover is not closed correctly Make sure the Jam Clear Cover is closed evenly at both ends See Printer jam or paper jam on page 101 The paper was not inserted in the centre position of the manual feed slot Remove the paper and re insert it in the centre of the manual feed slot and then press OK on the Touchscreen See Loading paper...

Page 103: ...per guides are set to the correct paper size More than one sheet of paper was placed in the manual feed slot OR Another sheet of paper was placed in the manual feed slot before the Touchscreen showed Put one piece of paper in Manual Feed Slot and then press OK Do not put more than one sheet of paper in the manual feed slot at any one time Wait until the Touchscreen shows Put one piece of paper in ...

Page 104: ...is in the machine Open the scanner cover and remove any foreign objects and paper scraps from inside the machine If the error message continues disconnect the machine from the power for several minutes and reconnect it The machine can be turned off for approximately 24 hours without losing faxes stored in the memory See Transferring your faxes or Fax Journal report on page 98 Unusable Device Disco...

Page 105: ...entation by setting the paper guides at the indicators for your paper size See Loading paper and other print media on page 15 3 After you have checked the paper size and the paper orientation press OK on the Touchscreen The paper orientation is not correct for the paper size You did not set the paper guides in the tray to the indicators for the paper size you are using Wrong Tray Setting MFC J4610...

Page 106: ...s to interrupt the error temporarily b Press Settings c Press s or t on the Touchpanel to display Service d Press Service e Press Data Transfer f Press Fax Transfer g Do one of the following If the Touchscreen shows No Data there are no faxes left in the machine s memory Press Enter the fax number to which faxes will be forwarded h Press Fax Start Transferring faxes to your PC B You can transfer t...

Page 107: ...nter the fax number to which the Fax Journal report will be forwarded h Press Fax Start Document jam MFC J4410DW and MFC J4610DW B Documents can jam in the ADF unit if they are not inserted or fed correctly or if they are too long Follow the steps below to clear a document jam Document is jammed in the top of the ADF unit B a Take out any paper from the ADF that is not jammed b Open the ADF cover ...

Page 108: ...c Pull the jammed document out to the left 1 document cover d Close the document cover e Press Removing small documents jammed in the ADF B a Lift the document cover b Insert a piece of stiff paper such as cardstock into the ADF to push any small paper scraps through 1 document cover c Close the document cover d Press 1 1 ...

Page 109: ... shows Paper Jam Front follow these steps a Unplug the machine from the electrical socket b Pull the paper tray 1 completely out of the machine c Pull out the jammed paper 1 d Lift the Jam Clear Flap and remove the jammed paper e Make sure you look carefully inside the machine above and below the Jam Clear Flap for any pieces of paper f Put the paper tray firmly back in the machine 1 1 ...

Page 110: ...erations on page 106 Paper is jammed in the back of the machine B If the Touchscreen shows Paper Jam Rear follow these steps a Unplug the machine from the electrical socket b Open the Jam Clear Cover 1 at the back of the machine c Open the inside cover 1 d Pull the jammed paper out of the machine e Close the inside cover and Jam Clear Cover Make sure the covers are closed correctly f Re connect th...

Page 111: ...am Front Rear follow these steps a Unplug the machine from the electrical socket b MFC J2310 and MFC J4410DW Pull the paper tray 1 completely out of the machine MFC J4610DW Pull paper tray 1 and then tray 2 completely out of the machine c Pull out the jammed paper 1 MFC J2310 and MFC J4410DW MFC J4610DW 1 1 1 ...

Page 112: ...ke sure you look carefully inside the machine above and below the Jam Clear Flap for any pieces of paper With the tray removed go to step f f Open the Jam Clear Cover 1 at the back of the machine g Open the inside cover 1 h Pull the jammed paper out of the machine 1 1 ...

Page 113: ... out any paper remaining in this area Make sure that jammed paper is not left in the corners of the machine 2 and 3 IMPORTANT If the paper is jammed under the print head unplug the machine from the power source move the print head so it does not touch the paper and then pull out the paper If the print head is in the right corner as shown in the illustration you cannot move the print head Re connec...

Page 114: ...ditional paper jam clear operations on page 106 Additional paper jam clear operationsB a Place your hands in the finger holds on each side of the machine to lift the scanner cover into the open position NOTE If the print head is at the right corner as shown in the illustration hold down until the print head moves to the middle b Unplug the machine from the electrical socket c Lift the scanner cove...

Page 115: ... feed slot the machine will not feed it when you re connect the power cord f Re connect the power cord The paper you placed in the manual feed slot will be fed through the machine and ejected g Place your hands in the finger holds on each side of the machine to lift the scanner cover into the open position Make sure that a piece of paper is not still jammed inside the machine Lift the scanner cove...

Page 116: ...m within the country where you purchased the machine If you think there is a problem with your machine check the following chart and follow the troubleshooting tips You can correct most problems by yourself If you need additional help the Brother Solutions Center offers the latest FAQs and troubleshooting tips Visit us at http solutions brother com ...

Page 117: ... show Use Printer Online Select this option to enable the printer One or more ink cartridges have reached the end of their life See Replacing the ink cartridges on page 79 The document will not print if the old unprinted data remains in the printer driver spooler Open the printer icon and then delete all the data Your printer icon can be found in the following way Windows 7 Click Devices and Print...

Page 118: ...uggestions Poor print quality Check the print quality See Checking the print quality on page 83 Make sure that the Media Type setting in the printer driver or the Paper Type setting in the machine s menu matches the type of paper you are using See Paper Type on page 29 See Software User s Guide Printing Windows See Software User s Guide Printing and Faxing Macintosh Make sure that your ink cartrid...

Page 119: ...ecommend frequently unplugging the machine and or leaving the machine unplugged for extended periods of time We recommend using to power down the machine Using allows minimal power to the machine ensuring periodic cleanings of the print head occur Characters and lines are blurred Check the printing alignment See Checking the print alignment on page 85 Printed text or images are skewed Make sure th...

Page 120: ...the page Make sure the printer platen is not dirty with ink See Advanced User s Guide Cleaning the machine s printer platen Make sure you are using Brother Original Innobella ink Make sure you are using the paper support flap See Loading paper and other print media on page 15 Make sure the paper feed rollers are not dirty with ink See Advanced User s Guide Cleaning the paper feed rollers The machi...

Page 121: ... sure the paper is loaded correctly in the paper tray Remove all the paper from the tray and fan the stack of paper well then put it back in the tray Make sure you do not push the paper in too far Make sure the Jam Clear Cover is closed correctly See Paper is jammed in the back of the machine on page 102 Make sure the Base Pad in the paper tray is not dirty See Advanced User s Guide Cleaning the p...

Page 122: ...estions Dialling does not work No dial tone Check the line cord connections Not available in New Zealand Change the Tone Pulse setting See Quick Setup Guide If there is no dial tone connect a known working telephone and telephone line cord to the socket Then lift the external telephone s handset and listen for a dial tone If there is still no dial tone ask your telephone company to check the line ...

Page 123: ...t to On your machine is more sensitive to sounds It may mistakenly interpret certain voices or music on the line as a fax machine calling and respond with fax receiving tones Deactivate the machine by pressing Try avoiding this problem by turning Fax Detect to Off See Fax Detect on page 46 Sending a fax call to the machine If you answered on an extension or external telephone press your Remote Act...

Page 124: ...primary source in your scanning application For example in Nuance PaperPort 12SE click Scan Settings Select to choose the Brother TWAIN WIA driver Hong Kong and Taiwan only Make sure the Brother TWAIN WIA driver is chosen as the primary source In Presto PageManager with OCR click File Select Source and choose the Brother TWAIN WIA driver TWAIN or ICA errors appear when starting to scan Macintosh M...

Page 125: ...ROM This program will repair and reinstall the software Device Busy Make sure the machine is not showing an error message on the Touchscreen Cannot print images from FaceFilter Studio Windows To use FaceFilter Studio you must install the FaceFilter Studio application from the CD ROM supplied with your machine See Quick Setup Guide Also before you start FaceFilter Studio for the first time you must...

Page 126: ...example Brother PC FAX Rx In Port number Enter 54926 In Protocol UDP is selected See the instruction manual that came with your third party Security Firewall Software or contact the software manufacturer The Brother software cannot be installed Windows Allow network access to the following programs if your security software displays an alert message during MFL Pro Suite installation Macintosh If y...

Page 127: ...hone line you can change the compatibility setting which reduces the modem speed to minimise errors a Press Settings b Press s or t on the Touchpanel to display Initial Setup c Press Initial Setup d Press s or t to display Compatibility e Press Compatibility f Press High Normal or Basic for VoIP Basic for VoIP cuts the modem speed to 9 600 bps and turns off colour fax receiving and ECM except for ...

Page 128: ...ion Station ID Name and Number Remote Fax Options Fax Forwarding Report settings Transmission Verification Report Quick Dial List and Fax Journal History Caller ID history and Outgoing Call Faxes in memory 3 All Settings You can restore all settings to their factory defaults Brother strongly recommends performing this procedure before handing over or disposing of the machine NOTE Unplug the interf...

Page 129: ...ss the settings and options you want to set as they are displayed on the Touchscreen We have created step by step Settings Tables so you can see at a glance all the available choices for each setting and feature You can use these tables to quickly choose your preferred settings in the machine Settings and features tables C ...

Page 130: ...Reduce Density Stack Sort Page Layout 2 sided Copy Advanced Settings Options Off Ink Save Mode Thin Paper Copy Book Copy Remove Background Lets you quickly and easily recall and apply your previously stored preferred settings 10 Fax Address Fax Resolution Contrast Colour Setting Batch TX Real Time TX Overseas Mode Glass Scan Size Scan Scan to Media Scan Type Resolution File Type File Name Remove B...

Page 131: ...ize of paper in the paper tray 29 Tray Setting MFC J4610DW Tray 1 Paper Type Options Plain Paper Inkjet Paper Brother BP71 Other Glossy Transparency Sets the type of paper in paper tray 1 30 Paper Size Options A4 A5 10x15cm Letter Sets the size of paper in paper tray 1 Tray 2 Paper Size Options A4 Letter Sets the size of paper in paper tray 2 30 Tray Use Copy Tray 1 Tray 2 Auto Tray Select Choose ...

Page 132: ...imer Off 10Secs 20Secs 30Secs You can set how long the Touchscreen backlight stays on for after the last finger press See Sleep Mode 1Min 2Mins 3Mins 5Mins 10Mins 30Mins 60Mins You can choose how long the machine will remain idle before it goes into Sleep mode Function Lock Set Password You can restrict selected machine functions for up to 10 restricted users and for all other non authorized Publi...

Page 133: ...ows you to answer all calls at an extension or external telephone and use codes to turn the machine on or off You can personalize these codes 57 Auto Reduction On Off Cuts the size of incoming faxes to fit the paper size See Memory Receive Off Fax Forward Fax Storage PC Fax Receive You can set the machine to either forward fax messages store incoming faxes in the memory so you can retrieve them wh...

Page 134: ...Journal Period Off Every 50 Faxes Every 6 Hours Every 12 Hours Every 24 Hours Every 2 Days Every 7 Days Sets the interval for the automatic printing of the Fax Journal If you have chosen any other option than Off and Every 50 Faxes you can set the time for the chosen option If you have chosen Every 7 Days you can set the day of the week See Print Document Prints incoming faxes stored in the memory...

Page 135: ...ity from Telecom you can use this function to store the ringing pattern of your fax number And if you set in to On you should use the registered number only 50 Call Waiting For New Zealand only On Off If you have Call Waiting as well as FaxAbility set the Call Waiting to On 51 Caller ID For Taiwan only On Off View or print a list of the last 30 Caller IDs stored in the memory 53 Level1 Level2 Leve...

Page 136: ...tatic Chooses the WINS configuration mode WINS Server Primary 000 000 000 000 Secondary 000 000 000 000 Specifies the IP address of the primary or secondary WINS server DNS Server Primary 000 000 000 000 Secondary 000 000 000 000 Specifies the IP address of the primary or secondary DNS server APIPA On Off Automatically allocates the IP address from the link localaddress range See Network User s Gu...

Page 137: ...ts your needs IP Address 000 255 000 255 000 255 000 255 Enter the IP address Subnet Mask 000 255 000 255 000 255 000 255 Enter the Subnet mask Gateway 000 255 000 255 000 255 000 255 Enter the Gateway address Node Name BRWXXXXXXXXXXXX Enter the Node name WINS Config Auto Static Chooses the WINS configuration mode Level1 Level2 Level3 Level4 Options Descriptions Page See Network User s Guide Go to...

Page 138: ...he IPv6 protocol visit http solutions brother com for more information Setup Wizard You can manually configure your print server for a wireless network WPS AOSS You can easily configure your wireless network settings using the one button push method WPS w PIN Code You can easily configure your wireless network settings using WPS with a PIN code Level1 Level2 Level3 Level4 Options Descriptions Page...

Page 139: ...ily configure your Wi Fi Direct network settings using the one button push method See PIN Code You can easily configure your Wi Fi Direct network settings using WPS with a PIN code Manual You can manually configure your Wi Fi Direct network settings Group Owner On Off Sets your machine as the Group Owner Level1 Level2 Level3 Level4 Options Descriptions Page See Network User s Guide Go to the Broth...

Page 140: ...ent Wi Fi Direct network status Signal Strong Medium Weak None You can see the current Wi Fi Direct network signal strength When your machine acts as Group Owner the Touchscreen always shows Strong I F Enable On Off Enable or Disable the Wi Fi Direct connection Level1 Level2 Level3 Level4 Options Descriptions Page See Network User s Guide Go to the Brother Solutions Center to download the Wi Fi Di...

Page 141: ... to 30 characters IP Address 000 255 000 255 000 255 000 255 Enter the POP3 server address POP3 Port 00001 65535 Enter the POP3 port number Mailbox Name Enter the mail box name Up to 60 characters Mailbox Pwd Enter the password to login to the POP3 server Up to 32 characters APOP On Off Enables or disables APOP Level1 Level2 Level3 Level4 Options Descriptions Page See Network User s Guide Go to th...

Page 142: ...ff Deletes error mails automatically Notification On MDN Off Receives notification messages Setup Mail TX Sender Subject Displays the subject that is attached to the Internet Fax data Size Limit On Off Limits the size of E mail documents Notification On Off Sends notification messages Level1 Level2 Level3 Level4 Options Descriptions Page See Network User s Guide Go to the Brother Solutions Center ...

Page 143: ...tings Proxy Settings Proxy Connection On Off You can change the Web connection settings See Address Port User Name Password Network I F Wired LAN WLAN You can choose the network connection type See Network Reset Yes No Restore all network settings back to the factory default Level1 Level2 Level3 Level4 Options Descriptions Page See Network User s Guide Go to the Brother Solutions Center to downloa...

Page 144: ...ings of the faxes you send See Daylight Save Forward Hour Backward Hour Manually changes for Daylight Savings Time See Time Zone Sets the time zone for your country See Station ID Fax Name Enter your name and fax number to appear on each page you fax Tone Pulse Not available in New Zealand Tone Pulse Choose the dialling mode Dial Tone Detection No Detection Turns DialTone Detection on or off 119 D...

Page 145: ...ournal back to the factory default settings All Settings Yes No Resets all the machine s settings back to the factory default Miscellaneous Temporary Fax Backup Backup Options On Off Prints or deletes fax data that is stored in the memory See Reprint Delete Local Language Hong Kong and Taiwan only Choose the language you want to use Allows you to change the LCD language for your country See Level1...

Page 146: ...e Set Speed Dial Stores Speed Dial numbers so you can dial by pressing only a few buttons on the Touchscreen 61 Setup Groups You can set up Group numbers for Broadcasting See Change You can change Speed Dial numbers 63 Delete You can delete Speed Dial numbers Fax Start Lets you send a fax 39 Options Fax Resolution Standard Fine S Fine Photo Sets the resolution for outgoing faxes See Contrast Auto ...

Page 147: ... up your machine to poll another fax machine Overseas Mode On Off If you are having difficulty sending faxes overseas set this to On Glass Scan Size Letter A4 Sets the glass scan size for faxes 40 History Outgoing Send a fax You can choose a number from the Outgoing Call history and then send a fax to it add it to the Address Book or delete it 60 More Add to Address Book Delete Incoming Send a fax...

Page 148: ... 61 Setup Groups You can set up Group numbers for Broadcasting See Change You can change Speed Dial numbers 63 Delete You can delete Speed Dial numbers Set New Default Yes No You can save your fax settings See Factory Reset Yes No You can restore all settings back to the factory default Level1 Level2 Level3 Options Descriptions Page See Advanced User s Guide The default settings are shown in Bold ...

Page 149: ...Transparency For MFC J4610DW when Tray 2 is selected in Tray Select Plain Paper Choose the paper type that matches the paper in the tray 65 Paper Size A4 A5 A3 10x15cm Letter Legal Ledger For MFC J4610DW when Tray 2 is selected in Tray Select A4 A3 Letter Legal Ledger Choose the paper size that matches the paper in the tray 65 Tray Select MFC J4610DW Tray 1 Tray 2 Auto Tray Select Choose the tray ...

Page 150: ...he next copy 97 LTRiA4 93 A4iLTR 83 LGLiA4 69 A4iA5 47 A4i10x15cm Fit to Page Your machine will adjust the size automatically to the paper size you set Custom 25 400 You can choose the enlargement or reduction ratio for your type of document Density Adjusts the density of copies Stack Sort Stack Sort You can choose to stack or sort multiple copies Level1 Level2 Level3 Options Descriptions Page See...

Page 151: ...ed2 Advanced Settings Off Ink Save Mode Thin Paper Copy Book Copy Remove Background You can choose various copy settings Set New Default Yes No You can save your copy settings Factory Reset Yes No You can restore all the settings back to the factory default Options1 Options2 Descriptions Page Remove Background Low Medium High Change the amount of background colour that is removed See See Advanced ...

Page 152: ...n to Network Start Start scanning See Scan to FTP Start Start scanning Scan to email PC Start Start scanning Options For more information see the Options for Scan to File Scan to email and Scan to Image in the following table Configure the detailed settings Scan to E mail Server Available after IFAX is downloaded Manual Manually enter the address of the recipient Address Book Choose the address of...

Page 153: ...age PC Start Start scanning Options For more information see the Options for Scan to File Scan to email and Scan to Image in the following table Configure the detailed settings Web Service Appears when you install a Web Services Scanner which is displayed in your computer s Windows Explorer Scan You can scan data by using the Web Services protocol Scan for E mail Scan for Fax Scan for Print Level1...

Page 154: ...lour Black and White You can choose the scan type for your document Resolution 100 dpi 200 dpi 300 dpi 600 dpi You can choose the scan resolution for your document File Type If you choose the Colour option in the Scan Type setting PDF JPEG If you choose the Mono option in the Scan Type setting TIFF PDF You can choose the file format for your document Remove Background Off Low Medium High Change th...

Page 155: ...on in the Scan Type setting PDF JPEG If you choose the Mono option in the Scan Type setting TIFF PDF You can choose the file format for your document File Name You can rename the file Remove Background Off Low Medium High Change the amount of background colour that is removed Set New Default Yes No You can save your scan settings as the default settings See Factory Reset Yes No You can restore all...

Page 156: ...n choose the scan resolution for your document File Type If you choose Colour option in the Scan Type setting PDF JPEG If you choose Mono option in the Scan Type setting TIFF PDF You can choose the file format for your document Set New Default Yes No You can save your scan settings as the default settings Factory Reset Yes No You can restore all settings back to the original factory default settin...

Page 157: ...gs choose On See The settings below will appear when On is selected in Set with TouchPanel Scan Type Colour Black and White You can choose the scan type for your document Resolution 100 dpi 200 dpi 300 dpi 600 dpi You can choose the scan resolution for your document File Type Text HTML RTF You can choose the file format for your document See Software User s Guide The default settings are shown in ...

Page 158: ...ion see the Options in the following table You can adjust your photos with the options Index Print Index Sheet Start You can print a thumbnail page Options Paper Type Options Plain Paper Inkjet Paper Brother BP71 Other Glossy Choose the paper type Paper Size Options Letter A4 Choose the paper size Print Photos Start You can print an individual image Options For more information see the Options in ...

Page 159: ...Brother BP71 Other Glossy Choose the paper type Paper Size 10x15cm 13x18cm A4 A3 Letter Ledger Choose the paper size When A4 or Letter is chosen Print Size 8x10cm 9x13cm 10x15cm 13x18cm 15x20cm Max Size Choose the print size if you are using A4 or Letter size paper Brightness Adjusts the brightness Contrast Adjusts the contrast See Advanced User s Guide The default settings are shown in Bold with ...

Page 160: ...ole images or prevent unwanted cropping Borderless On Off Expands the printable area to fit the edges of the paper Date Print Not available for DPOF printing On Off Prints the date on your photo Set New Default Yes No You can save your print settings as the default settings Factory Reset Yes No You can restore all the settings back to the factory default Option1 Option2 Option3 Option4 Description...

Page 161: ...as published See Google Drive FLICKR Facebook EVERNOTE Dropbox Go to the Brother Solutions Center to download Web Connect Guide at http solutions brother com The default settings are shown in Bold with an asterisk Level1 Level2 Level3 Options Descriptions Page Ink Test Print Print Quality Alignment Lets you check the print quality or alignment 83 85 Cleaning Black Colour All Lets you clean the pri...

Page 162: ...ard You can manually configure your print server for a wireless network See Setup with PC You can configure the Wi Fi settings using a PC WPS AOSS You can easily configure your wireless network settings using the one button push method WPS w PIN Code You can easily configure your wireless network settings using WPS with a PIN code See See Quick Setup Guide See Network User s Guide The default sett...

Page 163: ...le may differ depending on your country Making corrections C If you entered an incorrect character and want to change it press d to move the cursor under the incorrect character and then press Enter the correct character You can also use the cursor to go back and insert letters If the Touchscreen does not show d press repeatedly until you have erased the incorrect character Enter the correct chara...

Page 164: ...2301 Edition 2 0 4 Even when the machine is turned off it will automatically turn itself on periodically for print head maintenance and then turn itself off Specifications D Printer Type Inkjet Print Head Mono Colour Piezo with 420 nozzles 1 Piezo with 420 nozzles 3 Memory Capacity 128 MB LCD Liquid Crystal Display 1 8 in 44 9 mm TFT Colour Touchscreen LCD and Touchpanel Power Source Taiwan AC 100...

Page 165: ...A Average 1 Temperature Operating Best Print Quality 10 to 35 C 20 to 33 C Humidity Operating Best Print Quality 20 to 80 without condensation 20 to 80 without condensation 163 mm 480 mm 290 mm 483 mm 186 mm 480 mm 490 mm 274 mm 290 mm 483 mm MFC J2310 MFC J4410DW MFC J4610DW 254 mm 480 mm 490 mm 342 mm 290 mm 483 mm ...

Page 166: ...der MFC J4410DW and MFC J4610DW Up to 20 pages Paper 80 gsm A4 or Letter size Document Size ADF Width 148 mm to 215 9 mm MFC J4410DW and MFC J4610DW ADF Length 148 mm to 355 6 mm MFC J4410DW and MFC J4610DW Scanner Glass Width Max 215 9 mm Scanner Glass Length Max 297 mm ...

Page 167: ...nd transparency 1 2 Paper size 3 Landscape A4 Letter Executive JIS B5 4 Portrait A5 A6 Envelopes Com 10 DL Monarch Photo 10 15 cm Photo L 89 127 mm Photo 2L 13 18 cm and Index card 127 203 mm Width 89 mm 215 9 mm Length 127 mm 297 mm For more information see Paper weight and thickness on page 35 Maximum paper tray capacity Approx 150 sheets of 80 gsm plain paper Paper Tray 2 MFC J4610DW Paper Type...

Page 168: ...Type Plain paper inkjet paper coated paper glossy paper 1 and transparency 1 2 Paper Size 3 Landscape A4 Letter Executive JIS B5 4 Portrait A3 JIS B4 4 Ledger Legal A5 A6 Envelopes Com 10 DL Monarch C5 Photo 10 15 cm Photo L 89 127 mm Photo 2L 13 18 cm and Index card 127 203 mm Width 89 mm 297 mm Length 127 mm 431 8 mm For more information see Paper weight and thickness on page 35 Maximum paper tr...

Page 169: ...idth ADF 208 mm A4 MFC J4410DW and MFC J4610DW Scanner Glass 204 mm A4 Printing Width Paper Tray 204 mm A4 Greyscale Monochrome 8 bit 256 levels Colour 24 bit 8 bit per colour 256 levels Resolution Standard 203 98 dpi Mono 203 196 dpi Colour Fine 203 196 dpi Mono Colour Superfine 203 392 dpi Mono Photo 203 196 dpi Mono Speed Dial 100 stations 2 numbers or E mail addresses 1 Groups Up to 6 Broadcas...

Page 170: ... paper Colour Monochrome Yes Yes Copy Width 1 204 mm Multiple Copies Stacks Sorts up to 99 pages Enlarge Reduce 25 to 400 in increments of 1 Resolution Prints up to 1200 1200 dpi 2 sided Yes Paper type Plain paper Paper size A4 Letter A5 ...

Page 171: ...mobile with Adapter 64 MB 1 GB SD Memory Card 16 MB 2 GB miniSD with Adapter 16 MB 2 GB microSD with Adapter 16 MB 2 GB SDHC Memory Card 4 GB 32 GB miniSDHC with Adapter 4 GB 32 GB microSDHC with Adapter 4 GB 32 GB SDXC Memory Card 48 GB 128 GB USB Flash memory drive 2 Resolution Up to 1200 4800 dpi File Extension Media Format DPOF ver 1 0 ver 1 1 Exif DCF up to ver 2 1 Image Format Photo Print JP...

Page 172: ...164 PictBridge D Compatibility Supports the Camera Imaging Products Association PictBridge standard CIPA DC 001 Visit http www cipa jp pictbridge for more information Interface USB direct interface ...

Page 173: ...es TWAIN Compliant Yes Windows XP 1 Windows Vista Windows 7 Mac OS X v10 5 8 10 6 x 10 7 x 2 WIA Compliant Yes Windows XP 1 Windows Vista Windows 7 ICA Compliant Yes Mac OS X v10 6 x 10 7 x Colour Depth 48 bit colour Processing Input 24 bit colour Processing Output 256 levels per colour Greyscale 16 bit colour Processing Input 8 bit colour Processing Output 256 levels Resolution Up to 19200 19200 ...

Page 174: ...er 4 For detailed specifications visit http www brother com 5 Only available for some countries Resolution Up to 1200 6000 dpi Printing Width 3 291 mm 297 mm borderless 1 Borderless 2 A4 Letter A3 Ledger A6 Photo 10 15 cm Photo L 89 127 mm Photo 2L 13 18 cm 2 sided Paper type Plain paper Paper size A4 Letter A5 Executive JIS B5 5 Print Speed 4 ...

Page 175: ... interface 2 Third party USB ports are not supported 3 See Network on page 168 See Network User s Guide Supported protocols and security features USB 1 2 A USB 2 0 interface cable that is no longer than 2 m LAN cable 3 Ethernet UTP cable category 5 or greater Wireless LAN IEEE 802 11b g n Infrastructure Mode Ad hoc Mode IEEE 802 11g n Wi Fi Direct ...

Page 176: ...PhotoCapture Center 1 Also included is Brother BRAdmin Light 2 Network Management software 1 See the Computer Requirements chart on page 169 2 Windows If you require more advanced printer management use the latest Brother BRAdmin Professional utility version that is available as a download from http solutions brother com Wireless Network Security SSID 32 characters WEP 64 128 bit WPA PSK TKIP AES ...

Page 177: ...2008 R2 64bit x64 processor Macintosh Operating System Mac OS X v10 5 8 Printing PC Fax Send 3 Scanning Removable Disk 5 PowerPC G4 G5 or Intel Processor 80 MB 550 MB Mac OS X v10 6 x Mac OS X v10 7 x Intel Processor Conditions 1 For WIA 1200 1200 resolution Brother Scanner Utility enables to enhance up to 19200 19200 dpi 2 Third party USB ports are not supported 3 PC Fax supports black and white ...

Page 178: ...andard cartridges 65 With all following ink cartridges you can print the specified number of pages For Australia and other Oceania countries For other countries Super High Yield Black LC137XLBK LC567XLBK Super High Yield Yellow LC135XLY LC565XLY Super High Yield Cyan LC135XLC LC565XLC Super High Yield Magenta LC135XLM LC565XLM For Australia and other Oceania countries For other countries High Yiel...

Page 179: ...e 65 Shortcuts 10 12 tray use 30 using scanner glass 37 Cordless telephone 57 Custom telephone features on a single line 115 D Dialling a pause 61 Caller ID history 60 manual 59 Outgoing Call 60 Speed Dial 59 Distinctive Ring turning off 48 53 turning on 48 52 Document loading 36 37 E Envelopes 18 19 24 33 35 Error messages on Touchscreen 88 B W Print Only 89 Cannot Detect 89 Cannot Print 90 Comm ...

Page 180: ... mode answering at extension telephones 57 Remote Activation Code 57 Remote Deactivation Code 57 Ring Delay 45 G Greyscale 161 165 H Help Features tables 138 Settings tables 122 Touchscreen messages 121 I Ink cartridges ink dot counter 79 replacing 79 Innobella 170 J Jams document 99 paper 101 M Macintosh See Software User s Guide Maintenance routine replacing ink cartridges 79 Manual dialling 59 ...

Page 181: ...re User s Guide Also see Help in the Presto PageManager application Print difficulties 109 paper jams 101 printable area 28 resolution 166 specifications 166 Printing See Software User s Guide R Receive Mode External TAD 42 Fax Only 42 Fax Tel 42 Manual 42 Redial Pause 59 Remote Setup See Software User s Guide Resolution copy 162 fax 161 print 166 scan 165 Ring Delay setting 45 S Scanning See Soft...

Page 182: ...leshooting document jam 99 error messages on Touchscreen 88 if you are having difficulty copying 116 document jam 99 entering data 118 incoming calls 115 Network 117 paper handling 113 PhotoCapture Center 117 print quality 110 printing 109 printing received faxes 114 scanning 116 software 117 telephone line or connections 114 maintenance messages on Touchscreen 88 paper jam 101 U Unscannable area ...

Page 183: ...port Consultants are available 7 days a week by phone during the hours of 8 30am to 5pm Monday to Friday and 9am to 5pm Saturday and Sunday Outside of these hours you can find assistance from our Auto Attendant Self Help and our Website www brother co nz under Online Help Product Support Centre Australia Brother International Aust Pty Ltd Phone 02 8875 6000 Fax 02 9870 7223 Solutions Site http sol...

Page 184: ... Visit us on the World Wide Web http www brother com These machines are approved for use in the country of purchase only Local Brother companies or their dealers will only support machines purchased in their own countries ...

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