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Troubleshooting
6
Ghost
Make sure that you use paper that meets our specifications. Rough-surfaced
paper or thick paper may cause this problem.
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Acceptable paper and other print media
Make sure that you choose the appropriate media type in the printer driver.
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Acceptable paper and other print media
Choose
Reduce Ghosting
mode in the printer driver.
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page 36 (For Windows
®
)
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page 59 (For Macintosh)
Put in a new drum unit.
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Put in a new toner cartridge.
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The fuser unit may be contaminated. Call Brother Customer Service at:
In USA
: 1-877-BROTHER (1-877-276-8437)
In Canada
: 1-877-BROTHER
Toner specks
Make sure that you use paper that meets our specifications. Rough-surfaced
paper may cause the problem.
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Acceptable paper and other print media
Clean the corona wire of the drum unit.
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The drum unit may be damaged. Put in a new drum unit.
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The fuser unit may be contaminated. Call Brother Customer Service at:
In USA
: 1-877-BROTHER (1-877-276-8437)
In Canada
: 1-877-BROTHER
Hollow print
Make sure that you use paper that meets our specifications.
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Acceptable paper and other print media
Choose
Thick Paper
mode in the printer driver or use thinner paper than you
are currently using.
Check the machine’s environment. Conditions such as high humidity can
cause hollow print.
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Product Safety Guide:
Choosing a location
The drum unit may be damaged. Put in a new drum unit.
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Examples of poor print quality
Recommendation
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