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Brother HL-1060 Series, User Manual

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Brother HL-1060 Series User Manual Download Page 66

CHAPTER 6 TROUBLESHOOTING

CHAPTER 6 –3

Error

Action

Serial Interface Input
Buffer Overflow

• 

Press the panel switch to resume printing.

• 

Check the communication parameters such as the handshake
protocols on both your computer and printer.

• 

If the error occurs again, the interface hardware may be
damaged. Consult your dealer.

✒

Note

If the printer does not operate as you expect it to, it is recommended that
you turn off the power switch, wait a few seconds and then turn it on again.
If you still have problems, consult your dealer or our authorized service
representative.

Summary of Contents for HL-1060 Series

Page 1: ...I Please read this manual thoroughly before using the printer Brother Laser Printer HL 1060 Series User s Guide Keep this manual in a convenient place for quick and easy reference at all times ...

Page 2: ...ed with your carrier Warning When shipping the printer the DRUM UNIT assembly including the TONER CARTRIDGE must be removed from the printer and placed in the plastic bag Failure to remove and place it in the plastic bag during shipping will cause severe damage to the printer and will VOID THE WARRANTY 1 Remove the drum unit 2 Place it in the plastic bag and seal the bag completely 3 Re pack the p...

Page 3: ...d a four digit number for your password Our BBS supports modem speeds up to 14 400 8 bits no parity 1 stop bit Fax Back System For USA only Brother Customer Service has installed an easy to use Fax Back System so you can get instant answers to common technical questions and product information for all Brother products This is available 24 hours a day 7 days a week You can use the system to send th...

Page 4: ...ion Windows is a registered trademark of Microsoft Corporation in the U S and other countries All other brand and product names mentioned in this User s Guide are registered trademarks of their respective companies Compilation and Publication Notice Under the supervision of Brother Industries Ltd this manual has been compiled and published covering the latest product s descriptions and specificati...

Page 5: ...ips to remember when using the printer To Use the Printer Safely Warning After you have just used the printer some internal parts of the printer are extremely hot When you open the top cover of the printer never touch the shaded parts shown in the following illustration High Temperature Inside the Printer Warning There are high voltage electrodes inside the printer Before cleaning the printer make...

Page 6: ...ual Duplexing 2 9 MANUAL FEED SLOT 2 10 OUTPUT TRAY AND PAPER SUPPORT WIRE 2 12 CHAPTER 3 CONTROL PANEL 3 1 LAMPS AND SWITCH 3 1 Ready Paper Lamp 3 1 Data Toner Lamp 3 2 Drum Lamp 3 2 Feeder Lamp 3 2 Alarm Lamp 3 3 Switch 3 3 Other Control Features 3 3 Sleep Mode 3 3 Test Print Mode 3 4 Control Features Set by the Brother Driver 3 5 Page Protection 3 5 APT Advanced Photoscale Technology 3 6 CHAPTE...

Page 7: ...p the Printer for Windows 6 10 Setting Up the Printer for DOS 6 11 Setting Up the Printer for Apple Macintosh Computers 6 12 When Using the Optional RS 100M Serial Interface 6 12 When Using the Optional BR Script 2 ROM Board BR 3000 6 12 Paper Handling 6 13 Printing 6 14 Print Quality 6 15 APPENDIX A A 1 PRINTER SPECIFICATIONS A 1 Printing A 1 Functions A 2 Electrical and Mechanical A 3 PARALLEL I...

Page 8: ...he equipment and receiver Connect the equipment into an outlet on a circuit different from that to which the receiver is connected Consult the dealer or an experienced radio TV technician for help Important A shielded interface cable should be used in order to ensure compliance with the limits for a Class B digital device Changes or modifications not expressly approved by Brother Industries Ltd co...

Page 9: ...r beam cannot escape from the machine during any phase of user operation FDA Regulations For 110 120 V Model Only U S Food and Drug Administration FDA has implemented regulations for laser products manufactured on and after August 2 1976 Compliance is mandatory for products marketed in the United States One of the following labels on the back of the printer indicates compliance with the FDA regula...

Page 10: ... and 92 31 EEC Issued by Brother International Europe Ltd European Technical Services Division IEC 825 Specification For 220 240 V Model Only This printer is a Class 1 laser product as defined in IEC 825 specifications The label shown below is attached in countries where required This printer has a Class 3B Laser Diode which emits invisible laser radiation in the Scanner Unit The Scanner Unit shou...

Page 11: ...erly grounded through normal household wiring Extension cords used with the equipment must be three pin plug type and correctly wired to provide proper grounding Incorrectly wired extension cords may cause personal injury and equipment damage The fact that the equipment operates satisfactorily does not imply that the power is grounded and that the installation is completely safe For your safety if...

Page 12: ...r may not correspond with the markings which identify the terminals in your plug If you need to fit a different plug proceed as follows Remove a length of the cord outer sheath taking care not to damage the coloured insulation of the wires inside Cut each of the three wires to the appropriate length If the construction of the plug permits leave the green and yellow wire longer than the others so t...

Page 13: ...rinter and to ensure proper connection with your computer It also contains information for installing the printer driver fonts and Remote Printer Console Program 2 Read the User s Guide to get information about the following Features and operating environment requirements of your printer Chapter 1 Paper Handling Chapter 2 Control Panel Chapter 3 Options Chapter 4 Maintenance Chapter 5 Troubleshoot...

Page 14: ...ew Optional Interface Port Serial Interface Board RS100M Multi Purpose Sheet Feeder 1 Control Panel Output Tray Extension Support Wire Paper Support Paper Guide Manual Feed Slot Top Cover Power Cord Parallel Interface Port Power Switch Multi Purpose Sheet Feeder 2 Paper Support DIP switch slide switch Paper Stopper ...

Page 15: ...g The printer has two multi purpose sheet feeders and a straight paper path mechanism From the front Feeder 1 you can load A4 letter legal B5 A5 A6 and executive sizes of paper and various types of paper including envelopes postcards organizer paper and your custom paper size From the rear Feeder 2 you can load A4 letter legal B5 and executive sizes of paper The front Feeder 1 also allows manual p...

Page 16: ...ts auto emulation switching between HP optional BR Script 2 and Epson or HP optional BR Script 2 and IBM If you want to select the printer emulation you can do it using the Remote Printer Console Program Printer Status Monitor with Bi directional Parallel Interface The printer driver can monitor your printer s status using bi directional parallel communications A high quality bi directional parall...

Page 17: ...ur printer Sleep Mode Power Save Mode When the printer is not used for a certain amount of time sleep mode automatically reduces power consumption The printer consumes less than 13 W when in sleep mode Low Running Cost Since the toner cartridge is separate from the drum unit you need to replace only the toner cartridge after approximately 2 200 pages which is cost effective and ecologically friend...

Page 18: ...tage regulator if the power source is not stable Environment The printer should be installed near a power outlet which is easily accessible Use the printer only within the following ranges of temperature and humidity Ambient temperature 10 C to 32 5 C 50 F to 90 5 F Ambient humidity 20 to 80 without condensation The printer should be used in a well ventilated room Place the printer on a flat horiz...

Page 19: ... physical shocks or vibrations Do not expose the printer to open flames or salty or corrosive gases Do not place objects on top of the printer Do not place the printer near an air conditioner Keep the printer horizontal when carrying Do not cover the slots in the top cover ...

Page 20: ...t Card 70 216 x 127 356 mm 2 75 8 5 x 5 11 inches Organizer Day Timer J K L M 70 216 x 127 356 mm 2 75 8 5 x 5 11 inches Labels and Transparencies 70 216 x 127 356 mm 2 75 8 5 x 5 14 inches Sheet Feeder 2 Rear Paper Type Paper Size Cut sheet A4 Letter Legal B5 Executive Cut Sheet Envelope Basis Weight 60 to 158 g m 2 16 to 42 lb 75 to 90 g m 2 20 to 24 lb single thickness Caliper 0 03 to 0 08 in 0...

Page 21: ...0 g m2 20 lb or 30 sheets of 158 g m 2 42 lb A4 Letter paper or 10 envelopes Output Tray Approx 100 sheets of 80 g m2 20 lb A4 Letter paper Recommended paper Cut sheet Xerox 4200 in USA Xerox 80 Premier Paper in Europe or equivalent Label Avery laser label or equivalent Transparency 3M PP2500 Avery 5282 in USA STABILO 7250 in Europe or equivalent ...

Page 22: ... consult your nearest authorized sales representative or the place of purchase of your printer We recommend you use label or transparencies which are designed for use in laser printers We recommend you use long grained paper for the best print quality If the paper has problems feeding from the multi purpose sheet feeder use the manual feed slot and try again You can use recycled paper in this prin...

Page 23: ...e closures Envelopes of baggy construction Envelopes not sharply creased Embossed envelopes Envelopes already printed by a laser printer Envelopes pre printed on the inside Envelopes that cannot be arranged uniformly when placed in a pile Fig 2 2 Envelopes Printable Area The figure below shows the physically printable area Except 9 x12 envelope Unprintable area Approximately 4 mm 0 16 inch for any...

Page 24: ... software does not support your custom paper size select the next paper size up that is closest but larger than the custom size Then adjust the print area by changing the right and left margins in your application software 2 Make sure that the multi purpose sheet feeder contains the selected size of paper in the selected orientation If necessary change the paper in the feeder 3 Send your file or d...

Page 25: ...er however that paper sizes vary for Feeder 1 and Feeder 2 For paper sizes see PAPER SPECIFICATIONS in Chapter 2 1 Open the multi purpose sheet feeder by gently pulling the tabs forward towards you 2 Move the paper guides horizontally to the widest position PULL HERE TO INSERT PAPER Fig 2 4 Opening the Feeder and Moving the Paper Guides 3 Load paper into the multi purpose sheet feeder with the pri...

Page 26: ... paper 80 g m 2 20 lb If you load too many sheets paper jams could occur Make sure that the paper is stacked below the mark If there is still some paper in the feeder you must first remove it put it together with the new paper and then insert the stack in the feeder 4 Move the paper guide to the appropriate paper width and close the multi purpose sheet feeder Caution Failure to set the paper guide...

Page 27: ...el switch to cancel the alarm and continue printing If paper jams in the printer the Alarm and Paper lamps also blink If the error is a paper jam clear it referring to PAPER JAMS in Chapter 6 When the rear sheet feeder 2 runs out of paper and there is paper loaded in the front sheet feeder 1 be sure to remove paper from Feeder 1 temporarily and load paper in Feeder 2 Fig 2 7 Loading Paper in Feede...

Page 28: ...ng the even numbered sides of the paper the driver instructs you to re insert the paper by a pop up message on your computer screen Follow the instructions on how to reinsert the paper Note Before re inserting the sheets you have to straighten them or you will get paper handling errors The use of very thin or very thick paper is not recommended If you encounter a double feeding error we recommend ...

Page 29: ...y Move the paper guide of the manual feed slot to the paper width you are using Fig 2 9 Moving the Paper Guide When you load more than one sheet of paper manually Open the Setup dialog box of the supplied Windows printer driver and choose Manual Feed in the Paper Source section Follow the above instructions to load the first page The printer automatically starts printing After the first page is pr...

Page 30: ...CHAPTER 2 PAPER HANDLING CHAPTER 2 11 Note Insert paper firmly into the manual feed slot Be sure to load sheet by sheet when using the manual feed slot ...

Page 31: ...the top of the tray down 2 Extend the extension support wire and set the paper stopper Fig 2 10 Opening the Output Tray and Extending the Extension Support Wire You can stack up to 100 sheets in the output tray Caution Use the paper stopper only when printing A4 or Letter size paper Failure to set the paper stopper may cause ouput stack sheets to scatter When you use transparencies remove each she...

Page 32: ...amp indicates the current status of the printer Lamp Printer status Off The power switch is off or the printer is in sleep mode If the printer is in sleep mode it will wake up automatically when it receives data or you press the control panel switch Blinking The printer is warming up Blinking at 1 second intervals Blinking The printer is cooling down and pauses printing until the printers internal...

Page 33: ...e Toner lamp with the Alarm lamp They blink simultaneously to indicate a toner error See REPLACING THE TONER CARTRIDGE in Chapter 5 and Operator Calls in Chapter 6 Drum Lamp The Drum lamp indicates the drum unit is nearly at the end of its life Lamp Printer status Off The drum unit can be used On The drum unit is nearly at the end of its life Installing a new drum unit turns off this lamp See REPL...

Page 34: ...o the ready state If the Data lamp is on press the switch The printer prints any data remaining in the printer memory this operation is called Form Feed If an error occurs the printer will recover from some errors automatically If the error does not clear automatically press the switch to clear the error and continue printer operation If the Ready lamp is on press the switch You can select Feeder ...

Page 35: ...itch depressed until the Drum lamp comes on The Drum lamp lights to indicate that the printer is in the test print mode 3 Press the switch again to execute the test print or hold down the switch to select another option and release the switch to execute the selected option The test print mode varies depending upon the printer model as follows Lamp Lit Choice Function Drum Test sample page The prin...

Page 36: ...PRINT OVERRUN error The AUTO setting does not require additional memory and automatically uses page protection only when it is necessary Occasionally when AUTO page protection is on processing complex print data may be slightly delayed Note To set the Page Protection to A4 Letter or Legal paper sizes the following total capacity of memory is required 300 dpi 600 dpi Letter A4 2 Mbytes 6 Mbytes Leg...

Page 37: ...r photographic quality This setting can be made by using the supplied Windows driver Also a demo file which can be opened within Windows Write is included on the supplied disk Try printing it with the APT feature For details of the settings see the relevant help screen of the RPC or Windows driver Note APT is a simpler feature than 1200 x 600 dpi for Windows DIB graphics APT does not required so m...

Page 38: ...serial interface for Apple Macintosh RS 422A will only print at 300 dpi The serial interface board is installed onto the main controller board inside the printer For the details about installation see the instruction guide which was provided with the serial interface board Selecting the RS 422A Apple or RS 232C IBM Serial Interface Note This section is only for printer models which have had the se...

Page 39: ...ws Never change the RS 422A parameters for Apple Macintosh computers Because the RS 422A parameters have been correctly set at the factory for Apple Macintosh computers you do not need to change the settings You may skip this section If you change parameters for the RS 232C serial interface and you switch back to RS 422A for Apple Macintosh computers be sure to restore the parameters to the factor...

Page 40: ... 5 6 7 8 Fig 4 2 Setting the Serial Interface Parameters Table 1 Serial Interface Parameter Settings Selector Parameters On up Off down 1 Baud Rate See Table 2 2 Baud Rate See Table 2 3 Data Length 7 bits 8 bits 4 Stop Bit 2 bits 1 bit 5 Parity See Table 3 6 Parity See Table 3 7 Protocol Xon Xoff DTR DTR only 8 Robust Xon On Off Table 2 Baud Rate Settings Selector 1 Selector 2 For RS 422A For RS 2...

Page 41: ... printer and computer Note Consult your dealer for a serial interface cable If you are a Macintosh user you can easily find the necessary cable at a local computer store Look for Apple serial cables labeled as Macintosh to ImageWriter II or Macintosh to Personal LaserWriter 300 or the Apple System Peripheral 8 Cable Do not purchase a serial cable labeled as Straight through or LocalTalk If you are...

Page 42: ...connect the serial interface cable as follows 1 Make sure that the power switch is turned off Caution Be sure to turn off the power switch before connecting or disconnecting the interface cables or the printer may be damaged 2 Insert and secure the parallel interface connector into the parallel interface port of your printer 3 Insert and secure the serial interface connector into the serial interf...

Page 43: ...to print PostScript data With a BR Script 2 ROM board installed the automatic emulation switching function will work among HP LaserJet 5P BR Script 2 and EPSON FX 850 or HP LaserJet 5P BR Script 2 and IBM Proprinter XL Caution Although Brother supplies two types of ROM boards BR 2000 and BR 3000 this printer supports only the BR 3000 option You cannot use the BR 2000 option with this printer ...

Page 44: ...tection see Chapter 3 Other Features Minimum Memory Recommendation including resident memory HP LaserJet 5P EPSON FX 850 and IBM Proprinter XL Page Protect AUTO or Off 300 dpi 600 dpi Letter A4 2 MB 2 MB Legal 2 MB 2 MB Page Protect Letter A4 or Legal 300 dpi 600 dpi Letter A4 2 MB 6 MB Legal 3 MB 6 MB Note This printer can also support DIB graphics with a resolution of 1200 x 600 dpi under Window...

Page 45: ... you have installed a SIMM module into the slot you will need to remove the previously installed SIMM first For example if you have previously increased your memory from the standard 2 MB to 4 MB by adding a 2 MB SIMM and you wish to increase your total memory to 6 MB you need to remove the installed 2 MB SIMM and install the new 4 MB SIMM into the printer Installing the SIMM When you install the ...

Page 46: ...y chips and the surface of the main controller board If static electricity collects it damages the memory 4 Install the desired size of SIMM into the slot and push gently until it clicks into place Fig 4 5 Install the SIMM 5 Install the main controller board into the printer by sliding it into the guide rails 6 Secure the main controller board with the four screws 7 Reconnect the interface cable f...

Page 47: ...e according to local regulations If you are not sure of them consult your local dealer Be sure to seal the toner cartridge tightly so that toner powder does not spill out of the cartridge Do not discard used toner cartridges with domestic rubbish It is recommended that you clean the printer when you replace the toner cartridge See CLEANING THE PRINTER in this chapter Feeder Drum Alarm Ready Paper ...

Page 48: ...rn off the power switch 2 Open the top cover Remove the drum unit by holding each side of the drum and gently lifting the drum towards you up and out Note Make sure that the top cover is correctly latched open indicated by a click Fig 5 2 Removing the Drum Unit Note It is recommended to put the drum unit on a piece of disposable paper or cloth in case of accidental toner spill or scatter ...

Page 49: ...f the printer never touch the shaded parts shown in the following illustration High Temperature Fig 5 3 Inside the Printer 3 Gently turn the lever on the toner cartridge forward until it stops Note The toner cartridge cannot be removed unless the shutter is completely closed by turning the lever fully to the front Fig 5 4 Turning the Lever to Close the Shutter ...

Page 50: ...ve or six times and then remove the protective part Caution Only unpack the toner cartridge immediately before installing it into the printer If toner cartridges are left unpacked for a long period of time the toner life is shortened Never turn the black ring of the toner cartridge You can only use a Brother genuine toner cartridge which is specially formulated to ensure top print quality Using an...

Page 51: ...the guide slot in the drum unit to ensure that the toner cartridge and the drum unit fit together correctly Fig 5 7 Installing the Toner Cartridge into the Drum Unit 7 Gently turn the lever on the toner cartridge backward until it stops Fig 5 8 Turning the Lever to Open the Shutter 8 Re install the drum unit into the printer and close the top cover Then turn on the power switch ...

Page 52: ...in toner You should clean the printer when you replace the drum unit See CLEANING THE PRINTER in this chapter Note The drum unit is a consumable and it is necessary to replace it periodically There are many factors that determine the actual drum life such as temperature humidity type of paper and toner that you use the number of pages per print job etc The drum life is estimated at approximately 2...

Page 53: ...ation High Temperature Fig 5 11 Inside the Printer 3 Remove the toner cartridge from the drum unit and keep it in a safe place For more information see REPLACING THE TONER CARTRIDGE in this chapter Note Discard the used drum unit according to local regulations If you are not sure of them consult your local dealer retailer Be sure to seal the drum unit tightly so that toner powder does not spill ou...

Page 54: ...ig 5 14 Do Not Remove the Starter Sheet Only unpack a drum unit immediately before installing it into the printer If an unpacked drum unit is subjected to excessive direct sunlight or room light the unit may be damaged Handle the toner cartridge and the drum unit carefully as it contains toner If toner scatters and your hands or clothes get dirty wipe or wash it off with cold water immediately Sta...

Page 55: ...m unit into the printer Fig 5 15 Installing the Drum Unit 7 Close the top cover 8 Turn on the power switch The printer automatically ejects the starter sheet Ejecting this sheet resets the drum life alarm Caution Do not open the top cover until the printer ejects the starter sheet completely It may cause the starter sheet to jam Fig 5 16 Ejecting the Starter Sheet Starter Sheet ...

Page 56: ...ng darker or lighter printouts Use a screwdriver to turn the print density dial gently clockwise for darker printouts and counterclockwise for lighter printouts The dial has been factory set to the middle position Lighter Darker Fig 5 17 Adjusting the Print Density Dial Warning After you have just used the printer some internal parts of the printer are extremely hot When you open the top cover of ...

Page 57: ...he printer Before cleaning the printer make sure to turn off the power switch and unplug the power cord from the power outlet Fig 5 19 Turning off the Switch and Unplugging 2 Remove the paper in the multi purpose sheet feeders 3 Use a damp cloth for cleaning Caution Use water or neutral detergents for cleaning Cleaning with volatile liquids such as thinners or benzene will damage the surface of th...

Page 58: ...n off the power switch and unplug the power cord from the outlet Fig 5 20 Turning off the Switch and Unplugging 2 Open the top cover of the printer 3 Take the drum unit out of the printer and put it aside on a piece of disposable paper Warning After you have just used the printer some internal parts of the printer are extremely hot When you open the top cover of the printer never touch the shaded ...

Page 59: ...the scanner window with cleaning alcohol isopropyl 5 Turn the drum unit upside down carefully Caution Handle the drum unit carefully as it contains toner If toner scatters and your hands or cloths get dirty wipe or wash it off with cold water immediately Note It is recommended to put the drum unit on a piece of disposable paper or cloth in case of accidental toner spill or scatter Scanner Window ...

Page 60: ...ona Wire 7 Return the tab to the home position mark position before reinstalling drum unit Caution Be sure to position the tab at the home position or printed pages may have vertical stripes 8 Install the drum unit into the printer See the section REPLACING THE DRUM UNIT in Chapter 5 9 Close the top cover 10 Plug in the power cord and turn on the power switch Home Position ...

Page 61: ... paper feed rollers inside the multi purpose sheet feeders with a clean cloth as shown below 1 Cleaning the Feeder 1 paper feed rollers Fig 5 24 Cleaning the Feeder 1 Paper Feed Rollers 2 Cleaning the Feeder 2 paper feed rollers Fig 5 25 Cleaning the Feeder 2 Paper Feed Rollers ...

Page 62: ... steps below to re pack the printer or the printer may be damaged which will void the printer s warranty 1 Turn off the power switch and unplug the printer from the AC outlet 2 Open the top cover 3 Remove the drum unit assembly referring to the previous section Note Remove the drum unit assembly with the toner cartridge included Fig 5 26 Removing the Drum Unit Assembly ...

Page 63: ...ut tray 6 Wrap the printer in the plastic bag and place it in the original carton box with the original Styrofoam packing material 7 Place any documents manual and any documentation describing the reason for repacking printer and drum unit assembly in the carton box as shown below 8 Close the carton box and tape it Fig 5 28 Repacking the Printer Drum Unit Including Toner Cartridge Carton Printer M...

Page 64: ...below Blinking Lamp Error Action Paper Alarm Paper jam Clear the paper jam referring to the next section PAPER JAMS and press the panel switch if the printer does not automatically resume printing Paper empty Load paper in the printer referring to Chapter 2 and press the panel switch Misfeed Reinstall the paper and press the panel switch Toner Alarm every 5 seconds Toner low Indicates that the pri...

Page 65: ...Memory Full Press the panel switch to print the data remaining in the printer If you are using the supplied Windows driver try again after changing the following settings The best combination of the settings below will vary depending on your document Graphics Mode TrueType Mode Use Printer True Type Fonts Page Protection Expand the printer memory by adding a commercially available SIMM Reduce the ...

Page 66: ...handshake protocols on both your computer and printer If the error occurs again the interface hardware may be damaged Consult your dealer Note If the printer does not operate as you expect it to it is recommended that you turn off the power switch wait a few seconds and then turn it on again If you still have problems consult your dealer or our authorized service representative ...

Page 67: ...time error Feeder Drum Alarm Ready Data Service Call NV RAM error Feeder Drum Alarm Ready Data ON OFF If you see any of these service call indications turn off the power switch wait a few seconds and then turn it on and try to print again If you cannot clear the error and see the same service call indication after turning on the printer consult your dealer or our authorized service representative ...

Page 68: ...moved completely and the top cover is closed the printer may resume printing automatically If the printer does not resume printing press the control panel switch Warning After you have just used the printer some internal parts of the printer are extremely hot When you open the top cover of the printer never touch the shaded parts shown in the following diagram High Temperature Fig 6 2 Inside the P...

Page 69: ...paper does not remain inside the printer refer to the following sections Feeder 1 Feeder 2 Fig 6 3 Paper Jam in the Feeders If the paper cannot be pulled up see the next sections Paper Jam under Feeder 1 and Paper Jam near the Drum Unit Paper Jam under Feeder 1 If a paper jam has occurred under the front multi purpose sheet feeder 1 remove the feeder Then pull the jammed paper upwards and out of t...

Page 70: ...t of the printer Install the drum unit and close the top cover Fig 6 5 Paper Jam near the Drum Unit Paper Jam in the Fuser Unit or at the Paper Output Tray If a paper jam has occurred in the fuser unit or at the paper output tray open the top cover and remove the drum unit Then pull the jammed paper slowly out of the fuser Install the drum unit and close the top cover Fig 6 6 Paper Jam Inside the ...

Page 71: ...mmed paper from the output tray Be sure to open the top cover to remove the jam or the fuser may get dirty with toner powder and may result in toner scatter on the next printed page or pages Fig 6 7 Do Not Pull the Jammed Paper from the Output Tray ...

Page 72: ...inter is plugged into a live power source and the power switch is on The printer does not print Check the following The printer is turned on All of the protective parts have been removed The toner cartridge and drum unit are installed properly The interface cable is securely connected between the printer and computer Check to see if the Alarm lamp is blinking If the lamp is blinking refer to the O...

Page 73: ...ments from Windows Change the following settings in the driver and try again Page Protection Graphics Mode TrueType Mode Use Printer TrueType Fonts Reduce the print resolution or reduce the complexity of your document and try again Expand the printer memory by installing SIMM and turn page protection A4 Letter or Legal to ON through the supplied Windows driver or RPC Sometimes I get the Memory Ful...

Page 74: ...n do not match Check in your application software which printer you have selected to make sure the printer is set up correctly Remember this printer emulates three widely used printer selections HP LaserJet 5P Epson FX 850 and IBM Proprinter XL Try setting the printer into HP emulation and then select the HP LaserJet 5P printer in your application software The printer does not print when I press t...

Page 75: ...ser it should match the port to which you physically attached the printer cable The serial slide switch of the optional interface board should be in the Apple RS 422A position Check the printer cable type you cannot use a LocalTalk or straight through cable Refer to Chapter 4 for details on printer cable type When Using the Optional BR Script 2 ROM Board BR 3000 Question Recommendation The printer...

Page 76: ...o the paper tray Reduce the amount of paper in the multi purpose sheet feeder then try again Clean the paper feed rollers See Cleaning the Paper Feed Rollers in Chapter 5 The printer does not load paper from the manual feed slot Re insert the paper firmly one sheet at a time How can I load envelopes You can load envelopes from either the multi purpose sheet feeder 1 or the manual feed slot Your ap...

Page 77: ...tings in the driver and try again Graphics Mode TrueType Mode Use Printer TrueType Font Set the page protection mode to AUTO or your document size Reduce the print resolution or reduce the complexity of your document and try again The printer prints the first couple of pages correctly then some pages have text missing This is a problem usually relating to serial interface settings Your computer is...

Page 78: ...rum unit in Chapter 5 If you still have the same problem and the Drum lamp is on after cleaning replace the drum unit with a new one Printed pages are stained with toner or have vertical stripes Here come Flat top he come One thing I can tell you is you go to be free Come together right now over me Here come Flat top he come One thing I can tell you is you go to be free Come together right now ove...

Page 79: ...e One thing I can tell you is you go to be free Come together right now over me Here come Flat top he come One thing I can tell you is you go to be free Come together right now over me Here come Flat top he come One thing I can tell you is you go to be free Come together right now over me Here come Flat top he come Lucy in the sky with Diamonde One thing I can tell you is you go to be free Come AA...

Page 80: ...be free Come together right now over me Here come Pat top he come One thing I can tell you is you go to be free Come together right now over me Here come v he come Lucy Diamonde in the sky with One thing I can tell you is you go to be free Come tin the skyright now over me Here come Pat top he come One thing I can tell you is you go to be free Come in the sky right now over me Here come Pat top he...

Page 81: ...per from a multi purpose sheet feeder NOTE Maximum print speed is obtained by printing several copies of the same page Print speed may vary depending on interface type emulation processing power of the computer memory allocated to the print job paper size and graphic quality Warm Up Max 30 seconds at 23 C 73 4 F The warm up time depends on the ambient temperature and humidity First Print 15 second...

Page 82: ...lection among HP LaserJet 5P EPSON FX 850 or IBM Proprinter XL Printer Driver Windows 3 1 3 11 and Windows 95 driver supporting Brother Printing Solution for Windows Brother Native Compression mode and bi directional capability Optional Macintosh driver available for System 6 0 7 or higher TrueType Fonts on disks TrueType compatible soft fonts for Windows on the supplied disk Interface Bi directio...

Page 83: ... Sleep 13 W or less Noise Printing 49 dB A or less Stand by 38 dB A or less Temperature Operating 10 to 32 5 C 50 to 90 5 F Storage 0 to 40 C 38 to 104 F Humidity Operating 20 to 80 without condensation Storage 10 to 85 without condensation Dimensions W x D x H 402 x 439 x 274 mm 15 8 x 17 3 x 10 8 inches when the output tray is closed Weight Approx 9 6 kg 21 2 lb including the drum unit and toner...

Page 84: ... Printer Side Amphenol FCN 685J036 L X or equivalent A shielded cable should be used Pin Assignment Pin No Signal Direction Pin No Signal Direction 1 DATA STROBE Input 19 0V S G 2 DATA 1 Input 20 0V S G 3 DATA 2 Input 21 0V S G 4 DATA 3 Input 22 0V S G 5 DATA 4 Input 23 0V S G 6 DATA 5 Input 24 0V S G 7 DATA 6 Input 25 0V S G 8 DATA 7 Input 26 0V S G 9 DATA 8 Input 27 0V S G 10 ACKNLG Output 28 0V...

Page 85: ...e cable which has the pin connections above must be used Pin 1 18 2 19 3 4 20 5 6 21 7 8 22 9 10 24 11 23 12 13 14 25 16 15 17 Shield Pin 1 19 2 20 3 21 4 22 5 23 6 24 7 25 8 26 9 27 10 28 11 29 12 17 13 15 14 30 31 33 32 34 36 35 18 16 Shield Fig A 1 Parallel Interface Cable ...

Page 86: ... HP LaserJet 5P EPSON FX 850 and IBM Proprinter XL modes Intellifont Compatible Fonts Alaska Extrabold Antique Oakland Oblique Bold Brougham Oblique Bold BoldOblique Cleveland Condensed Connecticut Guatemala Antique Italic Bold BoldItalic Letter Gothic Oblique Bold Maryland Oklahoma Oblique Bold BoldOblique PC Tennessee Roman Italic Bold BoldItalic PC Brussels Light Italic Demi DemiItalic Utah Obl...

Page 87: ...a Book BookOblique Demi DemiOblique BR Dingbats BR Symbol Brougham Oblique Bold BoldOblique Brussels Light LightItalic Demi DemiItalic Calgary MediumItalic Copenhagen Roman Italic Bold BoldItalic Helsinki Oblique Bold BoldOblique Helsinki Narrow Oblique Bold BoldOblique Portugal Roman Italic Bold BoldItalic Tennessee Roman Italic Bold BoldItalic ...

Page 88: ... 579L ISO2 IRV ISO4 UK ISO6 ASCII ISO10 Swedish ISO11 Swedish ISO14 JIS ASCII ISO15 Italian ISO16 Portuguese ISO17 Spanish ISO21 German ISO25 French ISO57 Chinese ISO60 Norwegian1 ISO61 Norwegian2 ISO69 French ISO84 Portuguese ISO85 Spanish HP German HP Spanish EPSON Mode US ASCII PC 8 PC 8 D N PC 850 PC 852 PC 860 PC 863 PC 865 PC 8 Turkish German UK ASCII I French I Danish I Italy Spanish Swedis...

Page 89: ... 3 duplex printing 2 9 E economy mode 1 5 emulation 1 4 A 2 envelope 2 1 error message 6 2 recoverable 6 1 unrecoverable 6 4 extension support wire 1 2 F Factory Reset 3 4 Feeder lamp 3 2 H hex dump print 3 4 I interface A 2 error 6 2 J jammed paper 6 5 L label 2 1 M Macintosh 6 12 manual feed slot 1 2 2 10 memory A 2 full 6 2 SIMM 4 7 misfeed 6 1 multi purpose sheet feeder 1 2 2 5 capacity 2 2 O ...

Page 90: ...status monitor 1 4 protocol 4 3 R Ready lamp 3 1 Remote Printer Console 1 4 resolution 1 3 A 1 robust 4 3 RPC 1 4 RS 232C 4 2 RS 422A 4 2 S scalable font A 6 scanner window 5 13 serial interface 4 1 cable 4 4 parameter 4 3 RS 422A RS 232C port 1 2 service call 6 4 SIMM 4 7 sleep mode 1 5 3 3 slide switch 1 2 4 2 starter sheet 5 9 stop bit 4 3 switch 3 3 symbol set A 8 T test print mode 3 4 test sa...

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