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Setup

15

B

ASIC USE

PABX and TRANSFER (Not available for some countries)

Your machine is initially set to be connected with PSTN (Public Switched Telephone Network)
lines. However many offices use a central telephone system or Private Automatic Branch Exchange
(PABX). Your fax can be connected to most types of PABX. You can gain access to the outside line
from your fax connected to PABX by just pressing

Recall

.

Setting PABX

If your machine is connected to a PABX system, set PBX:ON. If not, set OFF.

1

Press

Menu/Set

,

1

,

5

. The screen displays

2

Press

or

to select ON (or OFF).

3

Press

Menu/Set

when the screen displays your selection.

4

Press

Stop/Exit

.

You can transfer a call to another extension by pressing Recall.
If your machine is connected to a PABX, you may need to insert an additional
number prefix (e.g. “9”) and a “pause”, not press Recall, before each fax or
telephone number, in order to again access to the outside line.

You can program an Recall keypress as part of a number stored in a One Touch
or Speed Dial location. When programming the One Touch or Speed Dial number
(Function menu 6-1 or 6-2) press Recall first (the screen displays “!”), then enter
the telephone number. If you do this, you do not need to press Recall each time
before you dial using a One Touch or Speed Dial location. (See Storing Numbers
for Easy Dialling, page 17.) However, if PBX is set to OFF, you can’t use the One
Touch or Speed Dial number that an Recall keypress is programmed into.

PBX:OFF
SELECT≈≈≈≈≈≈≈SET

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Summary of Contents for FAX-717

Page 1: ...FAX 717 FAX 727 FAX 737MC USER S GUIDE ...

Page 2: ...R APPROVAL INFORMATION Brother advises that this product may not function correctly in a country other than which it was originally purchased and does not offer any warranty in the event that this product is used on public telecommunication lines in another country Australia New Zealand FAX 727 FAX 737MC Others FAX 717 FAX 727 FAX 737MC ...

Page 3: ...the back of this manual Also throughout this manual you will see special symbols alerting you to important information cross references and warnings Illustrations of some screen displays also help you choose the correct key presses Symbols Used In This Manual Additionally your machine can print a Help List Make sure that there is no document in the Automatic Document Feeder and press Copy Reports ...

Page 4: ...on Mode your machine displays a list of main menu options from which you can choose These options appear one after the other onthe display Select an option by pressing Menu Set when the option appears on the LCD You can scroll more quickly through options by pressing When the screen displays your selection press Menu Set Use to scroll backward if you passed your choice or to save key strokes Both ...

Page 5: ... Enter a number up to 20 digits and then press Menu Set 4 Enter a name or leave it blank and then press Menu Set 5 Press or to select the type of number and press Menu Set 6 Press or to select if you set ANTI JUNK to ON or OFF and press Menu Set Not available in Australia and New Zealand 7 Press Stop Exit Storing Speed Dial Numbers 1 Press Menu Set 6 2 2 Enter a two digit Speed Dial number and the...

Page 6: ...down in the Automatic Document Feeder 2 Press Search Mute and then enter the first letter of the name you are looking for 3 Press or to search the memory 4 Press Fax Start when the LCD shows the name you want to call Making Copies Making a Single Copy 1 Insert the document face down in the Automatic Document Feeder 2 Press Copy Reports twice Sorting Multiple Copies 1 Insert the document face down ...

Page 7: ... 12 Custom Settings 14 Melody Settings Only for FAX 737MC 16 Storing Numbers for Easy Dialling 17 Chapter 2 Sending a Fax Scanning Adjustment 20 Sending Operation 20 Dialling a Number 21 Chapter 3 Receiving a Fax Answer Mode Settings 23 Receiving a Fax 26 Chapter 4 Making Copies Copy Functions 28 Chapter 5 Telephone Making a Call 30 Answering a Call 32 Chapter 6 Printing Reports Transmission Repor...

Page 8: ...hapter 11 Remote Fax Options Only for FAX 717 727 Fax Forwarding 60 Remote Retrieval 61 Chapter 12 Message Centre Only for FAX 737MC Message Centre Mode 65 Fax Forwarding Paging 70 Remote Retrieval 72 MAINTENANCE Chapter 13 Troubleshooting and Maintenance Error Messages 77 Document Jams and Paper Jams 79 Difficulty with Operation 81 Regular Maintenance 83 Packing and Shipping the Machine 90 IMPORT...

Page 9: ...vii APPENDIX Chapter 15 Specifications Specifications 98 Menu Mode Menu Selection Table 100 Entering Text 106 About Fax Machines 107 Glossary 108 Index 111 Accessory List 114 ...

Page 10: ... Failure to pack the machine properly may damage the machine and such damages will not be covered under warranty 2 Read the Quick Setup Guide Follow the instructions on the Brother Quick Setup Guide to set up the machine 3 Setting the Dialling Mode Tone Pulse Not available in New Zealand Press Menu Set 1 1 The screen prompts you to select TONE or PULSE Use or to select the dialling mode and press ...

Page 11: ...paper jams Press Resolution before you send the fax to select the resolution for the document you are sending If you wish to send in STANDARD resolution i e a general fax with no graphics then the default is STANDARD and the resolution button need not be pressed See Resolution page 20 DO NOT use curled wrinkled paper folded ripped paper or paper with staples paper clips paste or tape attached DO N...

Page 12: ...rom the list ON OFF or EXT and press Menu Set when the screen displays your selection Press Stop Exit Press Menu Set 8 3 The screen prompts you to choose an OGM Press or to reach MSG CTR OGM This is the only setting you can select if you want to turn the Message Centre on Press Menu Set Press or to select RECORD MSG and press Menu Set Pick up the handset to record a message For example Hello We ar...

Page 13: ...r machine is equipped with an internal battery whichwill keep the date and time information for up to about 48 hours after power has been cut off After this time the date and time will be lost and you will have to re enter the information In the event of a power failure all settings in the menus are stored permanently except for the settings that are valid for the next fax only e g contrast overse...

Page 14: ...machine s Ring Delay setting does not apply 3 Record the outgoing message on your external TAD see next page 4 Set the external TAD to answer calls 5 Set MESSAGE STORE Function menu 8 1 to VOICE EXT Only for FAX 737MC 6 Set the Answer Mode to TAD ANSWER MACH Only for FAX 717 727 On FAX 737MC set the Answer Mode to MC MSG CTR Do notconnect a TAD elsewhereon the same phone line your machine and TAD ...

Page 15: ...mcallersthatthey must enter the remote Fax Receive Code to send a fax Sequence of External TAD Reception When you leave your machine set in TAD mode all calls will be answered by the externally connected telephone answering device and fax calls will be received automatically provided they come from a machine which sends standard Calling tone CNG Incoming Call The call is picked up by the TAD Recom...

Page 16: ... connect a separate telephone to your machine as shown below Whenever this external phone or TAD is in use the screen displays EXT TEL IN USE and if the fax handset is lifted an alarm sounds To disconnect the call on the external phone and switch to the fax lift the handset and press Hook FAX 717 727 or Speaker Phone FAX 737MC Example for Australia External Telephone Extension Telephone ...

Page 17: ...k upnumbersstoredinthedialling memory Also lets you put calls on hold 6 Recall Use this key to gain access to an outside line and or to recall the operator or transferacalltoanotherextensionwhenit is connected to a PABX Australia New Zealand only 7 Receive Mode Useto select howthe machinewillhandle incoming calls 8 Resolution Sets the resolutionwhen you senda fax or make a copy 9 Stop Exit Stops a...

Page 18: ...amming mode and stores your settings in the machine or Press to scroll forward or backward to set a menu selection You can also use these keys to do an alphabetical search for the names of stored numbers Press to scroll through the menus and options OR You can press these keys to adjust the beeper ring or speaker volume or ...

Page 19: ...o the person at the other end and dial telephone and fax numbers without lifting the handset 5 Dial Pad Dials phone and fax numbers and can be used as a keyboard for entering information into the machine key lets you switch the dialling type during a telephone call from PULSE to TONE Not available in New Zealand key also lets you skip to the next message when you are playing voice messages and key...

Page 20: ...D Copy Reports With document in the Automatic Document Feeder Makes a copy Without document in the Automatic Document Feeder Lets you access the Reportsmenusoyoucanselectareport to print HELP LIST QUICK DIAL FAX JOURNAL XMIT VERIFY TEL INDEX USER SETTINGS and MEMORY STATUS List E One Touch Dial Keys These four keys giveyou instant accessto previously stored phone numbers F Play Record Lets you lis...

Page 21: ... time on every fax you send In the event of a power failure the machine maintains date and time information for about 48 hours 1 Press Menu Set 1 2 2 Enter the two digits of the year and press Menu Set 04 is registered as 2004 in the machine 3 Enter two digits for the month and press Menu Set 4 Enter two digits for the day and press Menu Set 5 Enter the time in 24 hour format and press Menu Set 6 ...

Page 22: ...area code minus any leading 0 A space Your number on the local exchange using spaces to aid readability as appropriate 1 Press Menu Set 1 3 2 Enter your fax number up to 20 digits and press Menu Set 3 Enter your telephone number up to 20 digits and press Menu Set 4 Enter your name up to 20 characters using the dial pad and the chart To enter a space press twice 5 Press Menu Set 6 Press Stop Exit W...

Page 23: ...h key press changes the volume to the next setting The new setting will remain until you change it again Ring Volume You can adjust the ring volume when your fax machine is idle You can select a ring volume level or press or until the ring is off Press or to adjust the volume level With each key press the fax machine rings so you can hear the current setting and the display shows the setting you a...

Page 24: ...Stop Exit You can transfer a call to another extension by pressing Recall If your machine is connected to a PABX you may need to insert an additional number prefix e g 9 and a pause not press Recall before each fax or telephone number in order to again access to the outside line You can program an Recall keypress as part of a number stored in a One Touch or Speed Dial location When programming the...

Page 25: ...u can ring the melody at the setting time Also you can select the alarm sound from a signal or 4 types of melody 1 Press Menu Set 9 3 2 Press or to select ON or OFF and press Menu Set If you select OFF go to Step 5 3 Enter the time in 24 hour format you want to set the alarm and press Menu Set 4 Press or to select SIGNAL MELODY1 MELODY2 MELODY3 or MELODY4 and press Menu Set 5 Press Stop Exit Durin...

Page 26: ...the location you selected 3 Enter a number up to 20 digits and press Menu Set 4 Usethedialpadtoenter the nameor company upto15 characters andpressMenu Set You can use the chart to help you enter letters See Entering Text page 106 OR To store the number without a name press Menu Set 5 Press or to select the type of number and press Menu Set If you lose electrical power auto dial numbers in memory w...

Page 27: ... 15 characters See Entering Text page 106 and press Menu Set OR Press Menu Set to store the number without a name 5 Press or to select the type of number and press Menu Set 6 Press or to select if you set ANTI JUNK to ON or OFF and press Menu Set Not available in Australia and New Zealand 7 Return to Step 2 to store another Speed Dial number OR Press Stop Exit to exit If you set ANTI JUNK to ON th...

Page 28: ... cancombinethemintoaGroup EachGroupusesupaOne Touch key Finally you can have up to four small Groups or you can assign up to 103 FAX 727 737MC or 63 FAX 717 numbers to one large Group See Storing One Touch Dial Numbers Storing Junk Fax Call Numbers page 17 Storing Speed Dial Numbers Storing Junk Fax Call Numbers page 18 and Broadcasting page 22 1 Press Menu Set 6 3 2 Select a One Touch key where y...

Page 29: ... in the feeder you can use the Resolution key Press Resolution continuously until you see your selectionon the screen If you want to set a different resolution for each page see Multiple Resolution Transmission page 43 Sending Operation Manual Transmission Manual transmission lets you hear the dial tone ringing and fax receiving tones before sending the fax 1 Insert the document face down in the A...

Page 30: ...ss and the two digit Speed Dial number 3 Press Fax Start Search You can search for names you have stored in One Touch and Speed Dial memories See Storing One Touch Dial Numbers Storing Junk Fax Call Numbers page 17 and Storing Speed Dial Numbers Storing Junk Fax Call Numbers page 18 Names are displayed alphabetically 1 Insert the document face down in the Automatic Document Feeder 2 Press Search M...

Page 31: ... simple steps To Broadcast you must set Memory TX to either ON or NEXT FAX ONLY After the Broadcast is completed a Broadcast Report will be printed automatically to let you know the results 1 Insert the document face down in the Automatic Document Feeder 2 Press Menu Set 3 9 to select ON or NEXT FAX ONLY 3 Press Menu Set 4 Enter the One Touch and Speed Dial numbers one after the other Search numbe...

Page 32: ...you select this setting you will need to set the Ring Delay and F T Ring Time features on the following pages See For F T Fax Tel Mode Only page 44 TAD ANSWER MACH FAX 717 727 This is the only setting in which you can use an external answering machine Your telephone answering device answers every call Once the external telephone answering device TAD answers the machine listens for fax tones If it ...

Page 33: ...ngs before it answers See Operation from an External or Extension Telephone page 44 and For F T Fax Tel Mode Only page 44 1 Press Menu Set 2 1 If you have a FAX 717 727 go to Step 3 2 Press or to select RING DELAY and press Menu Set 3 Press or toselect howmanytimes the line ringsbeforethemachineanswers and press Menu Set when the screen displays your selection 4 Press Stop Exit If youarechanging A...

Page 34: ... announcement played by your machine not an external TAD when someone calls and your machine is set to F T mode Although callers hear your announcement they cannot leave a message See Erasing the Outgoing Message OGM page 67 for directions to erase the announcement The purpose of this F T message is for the callers to better understand the status of their call when your machine is set in F T recei...

Page 35: ...and ifyouare not at your machine See Operation from an External or Extension Telephone page 44 and For F T Fax Tel Mode Only page 44 In case Fax Detect does not work because of a poor phone line connection just press Fax Start or press the Fax Receive Code 5 1 9 1for NewZealand You have to set Remote Code to ON in Menu Set 2 4 to use 5 1 9 1 for New Zealand 1 Press Menu Set 2 3 2 Use or to select ...

Page 36: ...coming fax calls will not be automatically answered until fresh paper is put in the paper cassette The last fax received will be printed as soon as fresh paper is put in the cassette 1 Press Menu Set 2 6 The screen displays 2 Use or to select ONor OFF and press Menu Set when the screen displays your selection 3 Press Stop Exit Printing a Fax from Memory Only for FAX 717 727 If you have fax storage...

Page 37: ...uction ratio To automatically reduce the copy to the paper size you have set for the paper tray select AUTO To reduce the copy by a fixed percentage choose 93 87 75 or 50 Or to enlarge the copy select 150 125 or 120 To copy a document at its original size select 100 1 Insert the document face down in the Automatic Document Feeder 2 Press Copy Reports 3 Enter the number of copies you want 1 99 To s...

Page 38: ...s while scanningsubsequent pages youcanpressCopy Reports tocopytheportionthat is in memory or press Stop Exit to cancel To re start the copy job using less memory press Copy Reports for stacked copies Thedefaultresolutionformultiplecopiesorreducingandenlargingcopies isFINE Setthe resolutionto S FINE forsmall print orartwork andPHOTO forphotographs by using the Resolution key S FINE and PHOTO resol...

Page 39: ... up the handset when you hear the call answered on the monitor speaker If you press Hook before lifting the handset the call will be disconnected Replace the handset to finish the call For FAX 737MC press Fax Start and when the call is answered you can now speak to the party at the other end without lifting the handset Press Speaker Phone when you finish the conversation One Touch Dialling 1 Pick ...

Page 40: ...ne for FAX 737MC only 2 Press Redial Pause 3 To hang up replace the handset OR Press Speaker Phone for FAX 737MC only Pause Press Redial Pause to insert a pause between digits to be dialled If your fax machine is connected to a PABX you may need to insert an additional number prefix e g 9 and a pause before each fax or telephone number to gain access to the outside line Australia New Zealand only ...

Page 41: ... echoed during the call Hang up and try the call again OR Pick up the handset Mute 1 Press Search Mute to put a call on hold 2 You can replace the handset without disconnecting the call 3 Pick up the machine s handset or press Speaker Phone for FAX 737MConly to release the call from hold If you press Search Mute without lifting the handset or pressing Speaker Phone for FAX 737MC only this key work...

Page 42: ... the report indicates you should check the readability of certain pages resend those pages When the feature is ON the report is printed with every fax you send 1 Press Menu Set 7 1 2 Press or to select ON or OFF and press Menu Set 3 Press Stop Exit Setting the Journal Period Youcanset the machine to print activity reports at specific intervals every 30 faxes 6 12 24 hours 2or 7 days If you set the...

Page 43: ...tored in One Touch and Speed Dial memory in numerical order Journal lists information about the last 30 incoming and outgoing faxes TX means Transmit RX means Receive Choose if Transmission Verification Report is printed after all Faxes sent Quick dial list above alphabetically Lists settings for INITIAL SETUP SETUP RECEIVE SETUP SEND REPORT SETTING REMOTE FAX OPT FAX 717 727 SETUP MSG CTR FAX 737...

Page 44: ...ion ID page 13 This feature does not work without the Station ID You can set the fax to send a cover page with a particular document This cover page will include the number of pages in your document 1 Insert the document face down in the Automatic Document Feeder 2 Press Menu Set 3 1 3 Press Menu Set when the screen displays NEXT FAX ONLY 4 Press or to select ON or OFF and press Menu Set 5 Press o...

Page 45: ...reen displays the cover page comment options Press or to view comment selections 5 Press Menu Set when the screen displays your selection The screen displays 6 Press 1 if you want to select additional settings The display returns to the SETUP SEND menu OR Press 2 to exit if you are finished choosing settings Using a Printed Cover Page If you prefer using a printed cover page that you can write on ...

Page 46: ...displays 4 Press 1 if you want to select additional settings The display returns to the SETUP SEND menu OR Press 2 if you have finished choosing settings then go to Step 5 5 Enter the fax number you are calling and press Fax Start Memory Transmission This feature allows your machine to scan a fax into its memory and send it as soon as the scan is complete This way you don t have to wait for the en...

Page 47: ...itional settings The display returns to the SETUP SEND menu OR Press 2 if you are finished choosing settings and go to Step 6 The screenprompts you to enter the fax number you want to call 6 Enter the fax number and press Fax Start 7 If you ve set Call Reservation to ON pick up your handset if the machine rings Print Sample Call Back Message 1 Press Menu Set 3 6 2 Press or to select PRINT SAMPLE a...

Page 48: ...hine is receiving another fax you can prepare to send your next fax This way you don t have to wait for it to finish sending or receiving the other fax You can dial this fax call manually or by using Redial or One Touch dialling When you use One Touch Dial only the memory location not the name of the person you are calling is displayed 1 Insert the document face down in the Automatic Document Feed...

Page 49: ...you want to send now in the Automatic Document Feeder 4 Enter the number for the fax you want to send now and press Fax Start 5 After the transmission is finished return the first document to the Automatic Document Feeder 6 Press Menu Set 5 to restore the timer Memory Security Thisfeatureallowsyoutopreventunauthorised access tothe machine WhenswitchedON Memory Security prohibits most functions The...

Page 50: ...ory Security is now switched ON Changing the Memory Security Password 1 Press Menu Set 0 1 2 Press or to choose SET PASSWORD 3 Press Menu Set The screen prompts you to enter the old password 4 Enter the current password 5 Press Menu Set 6 Enter a 4 digit number as a new password 7 Press Menu Set The screen prompts you to re enter the new password 8 Enter the new password again and press Menu Set 9...

Page 51: ... display reverts to normal Memory Security is now switched OFF Then all the data saved in the memory will be printed out If you forget the Memory Security password please contact your Brother dealer for service or the help number given with the warranty documentation If the password you enter at Step 4 is incorrect the screen would display WRONG PASSWORD After 2 seconds the display will then retur...

Page 52: ...omatic Document Feeder then press Menu Set 3 4 2 Use or to select resolution for page 1 and press Menu Set 3 Repeat Step 2 for subsequent pages Press Stop Exit when you are finished The screen displays 4 Press 1 if you want to select additional settings The display returns to the SETUP SEND menu OR Press 2 if you are finished choosing settings and go to Step 5 The screen prompts you to enter the f...

Page 53: ... 1 or 9 1 for New Zealand If you answer a call and no one is on the line assume you are receiving a fax If you are using the machine phone press Fax Start then hang up If you are using an extension phone press 5 1 9 1 for New Zealand wait for fax receiving tones chirps then hang up Ifyouareusing anexternalphone press 5 1 9 1 for NewZealand andwaitfor the phone to be disconnected the screen display...

Page 54: ...e 8 1 at remote cordless phone 2 The fax machine rings pseudo ring same as current F T ring and the display shows PICK UP PHONE 3 Pick up the handset and press Hook or Speaker Phone for FAX 737MC only OR Just press Speaker Phone for FAX 737MConly at the fax machine in order to transfer the voice call to the fax machine If nobody answers atthe fax machine pseudo ringing stopsafter30seconds In that ...

Page 55: ...ys the setting you want 3 If you want to enter a new Fax Receive Code then press Menu Set 4 If you want to enter a new Telephone Answer Code then press Menu Set 5 If you want to enter a new Activation Voice Code then press Menu Set 6 Press Stop Exit If you are always disconnected when accessing your external TAD remotely try changing the Fax Receive Code from 5 1 9 1 for New Zealand to andthe Tele...

Page 56: ... just for receiving faxes Flowchart Sequence of Incoming Call You can switch it off temporarily then turn it back on When you get a new fax number make sure you reset this function In order for Duet to work properly you must set your receive mode to Manual and set the Distinctive Ringing to ON To have your external TAD answer only the main number the machine must be in Manual Mode All extension ph...

Page 57: ...dentification At Home Residential customers can protect themselves from unwanted calls How Does the Caller ID Work The Caller ID Appears on the Display When Your Telephone Rings As your telephone rings the display shows you the caller s phone number or name Once you pick up the handset the caller s IDdisappears You will see up to the first 16 characters of the number on the display Helpful Hints I...

Page 58: ... press Menu Set If the name was not received it will not be displayed 3 Press or to scroll through the Caller ID memory to select the Caller ID you want to view and press Menu Set The next screen shows the caller s telephone number and the date and time of the call 4 Press or to return to the Caller ID listing OR Press Stop Exit to exit Printing Caller ID List 1 Press Menu Set 0 2 2 Press or to se...

Page 59: ...fax and telephone calls on the same line It is much easier for your callers who dial manually The fax machine will answer with receiving tones so they will not have to press an Fax Receive Code And the people who call to talk on your main number will not have to talk to your fax machine Basically it gives you two independent numbers without the higher cost of a second line How Does FaxAbility Work...

Page 60: ...low The machine can suspend Call Waiting when incoming faxes are being sent to you 1 Set the fax machine to Manual Mode 2 Press Menu Set 0 3 3 Press or to select ON or OFF 4 Press Menu Set Only when FAXABILITY is set ON Call Waiting can be selected ON In case of FAXABILITY is set OFF Call Waiting is automatically OFF without choice 5 Press Menu Set 6 Press Stop Exit All extension phones ring fax m...

Page 61: ...haracters of the number on the display Helpful Hints If UNAVAILABLE appears on the display it means that the call came from outside your caller ID service area If WITHHELD appears on the display it means the caller intentionally blocked the transmission of his her ID If no caller ID was transmitted to your fax machine PICK UP PHONE will remain on the display Depends on network Function Viewing Cal...

Page 62: ...u see a call you want to return immediately press Menu Set 4 To begin dialling press Fax Start 5 Begin speaking when the other party answers If you use the Caller ID for Dial back Please be sure that you use appropriate dialling procedures for local and national call Please be sure that you make sure of the details of the exact number to be called back and the need to insert prefix es for manual d...

Page 63: ...me if available Once you pick up the handset the Caller ID information disappears from the screen but the call information remains stored in the Caller ID memory You will see the first 16 characters of the number or name UNAVAILABLE display means call originates outside your Caller ID service area WITHHELDdisplay means the caller has intentionally blocked transmission of information PICK UP PHONE ...

Page 64: ...r and the date and time of the call 4 Press or to return to the Caller ID listing OR Press Stop Exit Printing Caller ID List 1 Press Menu Set 0 2 2 Press or to select PRINT REPORT and press Menu Set Returning a Call from the Log You can scroll through the Caller ID Log and select a call to return automatically 1 Press Menu Set 0 2 2 Press or to select DISPLAY ID and press Menu Set If the name was ...

Page 65: ... and then to press Fax Start 3 Enter the fax number you are polling and press Fax Start The screen displays DIALLING Setup for Polling Receive with Secure Code You need to make sure you are using the same ID number as the other party 1 Press Menu Set 2 7 2 Press or to choose SECURE and press Menu Set 3 Enter a four digit number This is the same as the security code of the fax machine you are polli...

Page 66: ...in Step 4 Afterward a Sequential Polling Report will be printed 1 Press Menu Set 2 7 The screen displays 2 Press or to choose STANDARD SECURE or TIMER and press Menu Set when the screen displays the setting you want 3 If you selected STANDARD the screen prompts you to enter the fax number you want to poll and then to press Fax Start If you selected SECURE enter a four digit number and press Menu S...

Page 67: ...e retrieved in the Automatic Document Feeder 2 Press Menu Set 3 8 The screen displays 3 Press or to choose STANDARD and press Menu Set 4 Press 1 to select DOC if you want your machine to scan the printed document at the time it is polled OR Press 2 to select MEMORY 5 Press 1 if you want to select additional settings The display returns to the SETUP SEND menu OR Press 2 if you are finished choosing...

Page 68: ...ed OR Press 2 to select MEMORY 6 Press 1 if you want to select additional settings The display returns to the SETUP SEND menu OR Press 2 if you are finished choosing settings and go to Step 7 7 Press Fax Start and wait for the fax to be polled Secure Polling Secure Polling is a way to keep your documents from falling into the wrong hands while the fax machine is set up for polling You can use Secu...

Page 69: ...orwarding is set to ON your fax machine stores the received fax in memory then dials the fax machine phone number you have programmed and forwards the fax message 1 Press Menu Set 8 1 2 Press or to select ON or OFF and press Menu Set The screen prompts you to enter the number of the fax machine where faxes will be forwarded 3 Enter the forwarding number up to 20 digits and press Menu Set 4 Press S...

Page 70: ...ng number keys 0 9 and and press Menu Set The cannot be changed Do not use the same digits that appear in your Fax Receive Code Telephone Answer Code or Activation Voice Code 3 Press Stop Exit Using Your Remote Access Code 1 Dial your fax machine phone number from a touch tone phone 2 When your fax machine answers and beeps immediately enter your Remote Access Code 3 digits followed by 3 The fax m...

Page 71: ...red is correct Now the machine will start Fax Forwarding 2 Fax forwarding 4 FAX FWD No 6 FAX STORAGE ON You can set FAX STORAGE ON or OFF Switching Fax Storage OFF is only possible if there are no faxes stored in the memory or if all faxes have been erased using Remote Control 9 6 3 7 FAX STORAGE OFF 96 Retrieve FAX 1 Memory Status List You must use a remote fax machine in order to receive a List ...

Page 72: ... calls the remote fax machine and sends the Memory Status List The remote fax machine prints the List Retrieving Fax Messages 1 Dial your fax machine s number 2 When you hear thebeep immediately enter your Remote AccessCode 3 digitsfollowedby 3 As soon as you hear two short beeps use the dial pad to press 9 6 2 4 Using the dial pad enter the number up to 20 digits of the remote fax machine where y...

Page 73: ...rwarded and then press 5 To retrieve the Memory Status List when you hear two short beeps use the dial pad to press 9 6 1 6 Use the dial pad to enter the number of the remote fax machine up to 20 digits and then press 7 After you hear your fax machine beep hang up and wait Your fax machine calls the remote fax machine Your fax machine then sends the Memory Status List showing the new forwarding nu...

Page 74: ...vate Message Centre MC Mode by pressing 1 DOC ON VOICE ON Both voice and fax messages are stored You can use the Fax Forwarding or Paging features and retrieve voice and fax messages remotely 2 DOC ON VOICE EXT You need an external answering machine connected to the fax machine for this setting Fax messages are stored in the Message Centre memory but voice messages are stored in your external answ...

Page 75: ...age is less than 20 seconds long 1 Press Menu Set 8 3 The screen prompts you to choose an OGM 2 Press or to reach MSG CTR OGM 3 Press Menu Set 4 Press or to select RECORD MSG and press Menu Set 5 Pick up the handset to record a message For example Hello We are unable to take your call at this time Please leave a message after the signal If you wish to send a fax please press the start button on yo...

Page 76: ...re before getting your new messages they won t be lost The new messages will be played automatically and the LCD will ask you to acknowledge the new faxes Press 1 to print and automatically delete the faxes from memory OR Press 2 to save the faxes in memory until printing is convenient What Happens When the Memory Is Full Print theMemoryStatusListandselecttheitemtobecleared Thiswillclearspacefor n...

Page 77: ...nt to play 3 Press Stop Exit Printing a Fax Message Once you print a new fax message stored in memory it is erased from the memory automatically 1 Press Play Record After two seconds the machine begins to play voice messages 2 After playing voice messages the display asks if you want to print fax messages that are in the memory There is no display if there are no faxes 3 To print the fax messages ...

Page 78: ...o exit without erasing 4 Press Stop Exit To erase messages all at once 1 Press Erase The screen prompts you to choose what kind of messages you want to erase 2 Press or to select erasing all voice messages ALL VOICE all document messages ALL DOC or all messages both voice and fax ALL MSG and press Menu Set 3 Press 1 to erase OR Press 2 to exit without erasing Setting the Maximum Time for Incoming ...

Page 79: ...3 Press Stop Exit Recording a Conversation You can record a telephone conversation by pressing Play Record during the conversation Your recording can be as long as the Incoming Message MaximumTime The other party will hear a beep every 15 seconds while recording You cannot record a conversation using the Speakerphone Fax Forwarding Paging When Paging is set to ON your machine dials the pager numbe...

Page 80: ...to choose an OGM 2 Press or to reach PAGING OGM and press Menu Set 3 Press or to select RECORD MSG and press Menu Set 4 Pick up the handset to record a message 5 Press Stop Exit and replace the handset The Message Centre plays your OGM 6 Press Stop Exit Programming the Paging Number 1 Press Menu Set 8 6 2 Press or until the screen displays PAGING and press Menu Set The screen prompts you to enter ...

Page 81: ...seconds to enter a command the machine hangs up If you enter an invalid command the machine beeps three times 5 Press 9 0 to reset the machine when you finish 6 Hang up Setting the Remote Access Code Enter your Remote Access Code when the machine picks up your call so you can access features remotely The default code is inactive code 1 Press Menu Set 8 7 2 Enter a three digit code using number key...

Page 82: ... no voice message to erase This code erases all recorded messages not one at a time 94 Play and Record OGM in memory 1 Play 1 MSG CTR OGM The machine plays the selected OGM You can stop playing OGMs by pressing 9 2 FAX TEL OGM 3 PAGING OGM 2 Record 1 MSG CTR OGM After one long beep you can record the selected OGM You will hear the message played once You can stop recording the message by pressing ...

Page 83: ...e from the memory 97 Check the receiving status You can check whether your fax machine has received any Document or Voice messages If yes you will hear one long beep If no you will hear three short beeps 1 Document 2 Voice 98 Change Answer Mode If you hear one long beep you can change the answer mode If you hear three short beeps you cannot change it Example Thereis noMCMSGwhenyouwant tochangeto M...

Page 84: ...alls the remote fax machine and sends the Memory Status List The remote fax machine prints the List Retrieving Fax Messages 1 Dial your fax machine s number 2 When you hear thebeep immediately enter your Remote AccessCode 3 digitsfollowedby 3 As soon as you hear two short beeps use the dial pad to press 9 6 2 4 Using the dial pad enter the number up to 20 digits of the remote fax machine where you...

Page 85: ...ort beeps use the dial pad to press 9 6 1 6 Use the dial pad to enter the number of the remote fax machine up to 20 digits and then press 7 After you hear your fax machine beep hang up and wait Your fax machine calls the remote fax machine Your fax machine then sends the Memory Status List showing the new forwarding number to the remote fax machine 8 Check the forwarding number If the forwarding n...

Page 86: ...t printing If you were coping or printing reports load paper and try again A poor quality phone line resulted in a communications error Try the call again You have requested a polling call from another party but the other fax machine is not in Poll Waiting mode Verify the other parties polling setup The print head has overheated Wait 30 minutes for it to cool The cover is not completely closed Clo...

Page 87: ... a Scheduled Job page 58 There is not enough memory available to send your fax Press Stop Exit Print the faxes stored in memory to delete them Then try again OR PressStop Exit tocancelthejob Thentryagain See Cancelling a Scheduled Job page 58 The paper is jammed in the machine See Paper Jam page 79 ERROR MESSAGE CAUSE ACTION OUT OF MEMORY ERASE MESSAGE OUT OF MEMORY PRINT PRESS COPY OUT OF MEMORY ...

Page 88: ...ot jammed from the Automatic Document Feeder 2 Open the top cover by lifting the lever on the right side of the top cover 3 Pull the document toward the front of the machine 4 Close the top cover Press the both edges of the top cover and close it until it clicks Paper Jam The recording paper is jammed in the machine 1 Remove any paper that is not jammed Document is jammed Top Cover ...

Page 89: ...ine If the printout is jammed then pull it toward the back of the machine 4 Remove the print cartridge and turn the spool to tighten the ribbon 5 Install the cartridge See Changing the Ribbon page 86 6 Close the top cover Press the both edges of the top cover and close it until it clicks 7 Put the recording paper back into the paper tray Top Cover NO YES Printout is jammed ...

Page 90: ...for your setup either FAX F T FAX TEL or TAD Check for dial tone If possible call your machine to hear it answer If there is still no answer check the telephone line cord connection Connect a standard telephonehandsetto themachine s telephonejack If there is no ringing when you call your machine call your Telephone Company to check the line No Dial Tone on the Handset Press Speaker Phone for FAX 7...

Page 91: ...u have answered at the machine s handset press Fax Start and hang up immediately If you answered at an extension phone press your three digit Fax Receive Code the factory setting is 5 1 9 1 for New Zealand When your machine answers hang up Machine goes into receive mode when the caller is not a fax IfthemachineissettoFaxDetectON itismoresensitivetosounds The machine may mistakenly interpret certai...

Page 92: ...er by lifting the lever on the right side of the top cover 3 Clean the white bar and the glass strip under the bar with isopropyl alcohol on a lint free cloth Be careful not to bend the spring plate or drop anything into the machine 4 Close the top cover Press the both edges of the top cover and close it until it clicks Glass Strip White Bar ...

Page 93: ...p cover by lifting the lever on the right side of the top cover WARNING After you have just used the machine some internal parts of the machine are extremely HOT So please be careful Be careful not to cut yourself on the sharp edges of the metal part shown in the illustration Sharp Edge ...

Page 94: ...head wipe the print head with a lint free cloth that is dry or lightly moistened with isopropyl alcohol 5 Wait until the alcohol on the print head is totally dried 6 Install the printing cartridge See Changing the Ribbon page 86 7 Press both edge of the top cover until it clicks and close the top cover Print Head ...

Page 95: ...er on the right side of the top cover 2 Remove the print cartridge containing the used ribbon and set it upside down with the blue gear in the upper left corner Be careful not to cut yourself on the sharp edges of the metal part shown in the illustration Sharp Edge Blue Gear ...

Page 96: ...wer roll 4 Slide the white elastic off the new refill rolls and set them down with the full roll in the lower position The ribbon s shiny side is facing down 5 Remove the white gear and spools from the ends of the used cardboard cores Then insert them into the same positions in the new cores Cartridge Used Ribbon White Gear Blue Gear Upper White Spool Lower White Spool White Spool White Gear New R...

Page 97: ...ower roll into the cartridge holders 2Skip the upper left cardboard onto the blue gear of the cartridge and insert the upper roll into the cartridge holders 7 Turn the upper right white spool clockwise to tighten the ribbon as shown White Spool Blue Gear Shiny side is face down ...

Page 98: ...aintenance 89 MAINTENANCE 8 Turn the cartridge over and re install it into the machine Insert the recessed first and place the cartridge into its four holders 9 Press down on both sides of the top cover to close it securely ...

Page 99: ...er outlet 2 Remove the paper wire extension telephone line cord print cartridge and handset and pack them 3 Wrap the fax machine in the plastic bag and place it in the original carton with the original packing material Do not unplug the fax machine after a print job until you hear the final click If you are returning the fax machine to Brother as part of the Brother Exchange Service pack only the ...

Page 100: ...the type of power available consult with your dealer or local power company 9 This product is equipped with a 3 wire earthed plug This plug will fit into only an earthed socket This is a safety feature If you are unable to insert the plug into the outlet contact your electrician to replace your obsolete socket Do not defeat the purpose of an earthed plug 10 Do not allow anything to rest on the pow...

Page 101: ...epermit for any item of terminal equipment indicates only that Telecom has accepted that the item complies with minimum conditions for connection to its network It indicates no endorsement of the product by Telecom nor does it provide any sort of warranty Above all it provides no assurance that any itemwill work correctly in all respects with another itemofTelepermittedequipmentofadifferentmakeorm...

Page 102: ...ed the purpose for its collection how it is to be used and what it disclosed to any other party 19 The Caller ID Information is presented in the form Area Code Directory number When dialling back always insert a zero in front of the area code for a toll call and omit the area code for a local call If a zerois inserted in front of the area code for a local call the call will still proceed correctly...

Page 103: ...and refer servicing to qualified service personnel under the following conditions When the power cord is damaged or frayed If liquid has been spilled into the product If the product has been exposed to rain or water If the product does not operate normally when the operating instructions are followed Adjust only those controls that are covered by the operating instructions Improper adjustment of o...

Page 104: ...t should be operated from the type of power source indicated on the label If you are not sure of the type of power available consult with your dealer or local power company 9 This product is equipped with a 2 wire grounding type plug and a 3 wire grounding type plug a plug having two or three pins This plug will only fit into only a grounding type power outlet Thisisasafetyfeature Ifyouareunableto...

Page 105: ...does not operate normally when the operating instructions are followed Adjust only those controls that are covered by the operating instructions Improper adjustment of other controls may result in damage and will often require extensive work by a qualified technician to restore the product to normal operation If the product has been dropped or the cabinet has been damaged If the product exhibits a...

Page 106: ... Thefact thattheequipmentoperates satisfactorilydoes notimply thatthepowerisgrounded andthat the installation is completely safe For your safety if in any doubt about the effective grounding of the power consult a qualified electrician Disconnect device This product must be installed near a socket outlet that is easily accessible In case of emergencies you must disconnect the power cord from the s...

Page 107: ...to 90 gsm2 Scanning Printing width 208 mm Paper tray Up to 30 sheets 75 gsm2 Printer type Line thermal with ribbon Grey scale 64 levels Dithered Display LCD 16 characters Polling types Standard Secure Delayed Sequential Contrast control Automatic Light Dark Manual setting Resolution Horizontal 8 dot mm Vertical Standard 3 85 line mm Fine Photo 7 7 line mm Superfine Photo copy 15 4 line mm Memory c...

Page 108: ...utomatic answer 2 3 4 5 6 7 8 9 or 10 rings for Australia 1 2 3 4 5 6 7 8 9 or 10 rings for New Zealand 0 1 2 3 4 5 6 7 8 9 or 10 rings for some countries Communication source Public switched telephone network Operating environment 5 35 C Power source 220 240 V AC 50 60 Hz Power consumption Standby under 5 watts Peak under 170 watts Dimensions 334 W x 301 D x 281 H mm Weight 3 5 kg ...

Page 109: ...et an option by pressing Menu Set when that option appears on the LCD Then the LCD shows next menu level Press or key to scroll to your next menu selection and then press Menu Set When you finish setting an option the LCD shows ACCEPTED You can programthe machine by pressing Menu Set followed by the menu numbers For example to set RESOLUTION to FINE press Menu Set 3 4 and or to select FINE and the...

Page 110: ...e level of the beeps when you press a key an error occurs or a document is sent or received 14 5 PBX Australia New Zealand only ON OFF Turn on if PABX Private AutomaticBranch Exchange is connected to your machine 15 2 SETUP RECEIVE 1 RING DELAY 10 09 08 07 06 05 04 03 02 Example for Australia Sets the number of rings before the machine answers in F T FAX or TAD Message Centre mode 24 TOLL SAVER OF...

Page 111: ... another fax machine to receive a fax from it 56 3 SETUP SEND 1 COVERPG SETUP FAX 727 737MC Only NEXT FAX ONLY ON OFF PRINT SAMPLE Automatically sends a programmable cover page or prints a sample coverpage 35 2 COVERPAGE NOTE FAX 727 737MC Only Program a customized message for fax cover page 37 3 CONTRAST AUTO LIGHT DARK Change the lightness or darkness of a fax you are sending 20 4 RESOLUTION STA...

Page 112: ...ng job 40 58 5 INTERRUPT Send a fax now even if you have the machine set to send a fax later or if you have it set for Polling 40 6 SET QUICK DIAL 1 ONE TOUCH DIAL Dial numbers stored in memory by pressing only one key 17 2 SPEED DIAL Dial numbers stored in memory by pressing only four keys 18 3 SETUP GROUPS Set up a Group number for broadcasting 19 7 REPORT SETTING 1 XMIT REPORT ON OFF Initial se...

Page 113: ... DOC ON DOC OFF VOICE ON VOICE EXT VOICE OFF Select if memory will store fax voice or both 66 2 BACKUP PRINT ON OFF Automatically prints a copy of faxes received into memory 68 3 OGM MSG CTR OGM FAX TEL OGM PAGING OGM Select Record outgoing message 25 66 4 ICM MAX TIME 20 60 seconds Factory setting is 30 seconds Select maximum length of incoming messages 69 5 ICM REC MONITR ON OFF Select ON or OFF...

Page 114: ... for melody alarm 16 0 MISCELLANEOUS 1 MEM SECURITY Prohibits most functions except receiving faxes into memory 41 2 CALLER ID DISPLAY ID PRINT REPORT View and dial back or print a list of the last 30 Caller IDs stored in memory 48 3 DISTINCTIVE Not available in New Zealand ON OFF Use with phone company distinctive ringing service to registerthering pattern with the machine 47 3 FAXABILITY Only fo...

Page 115: ...ant to change it press to move the cursor after the last correct letter Then press Stop Exitall letters above and to therightof the cursor are deleted Re enter the correct text and or digits You can also back up and type over incorrect letters Repeating letters If youneedtoentera characterassignedtothesame keyastheprevious character press tomove the cursor to the right Special characters and symbo...

Page 116: ...onds and the screen continues to display RECEIVE To cancel the receiving mode press Stop Exit When your fax machine is in FAX TEL F T mode it answers with a short beep After this beep the fax machine listens for CNG tones and if heard it will respond with receiving tones The fax handshake is the time in which the sending machine s CNG tones and the receiving machine s chirps overlap This must be f...

Page 117: ...tell the receiving machine that they are from fax machine Communication error or Comm Error An error during fax sending or receiving usually caused by line noise or static Contrast Setting to compensate for dark or light documents by lightening dark documents or darkening light documents Cover Page Printsa pageattheother party smachine thatcontainsthesenderandrecipient sname and fax number number ...

Page 118: ...ging facility for faxes and voice mail Callers can send you faxes or leave voice messages for you and you can retrieve these from a remote location Next Fax Reservation Accepts the next document in the document feeder for transmission while the machine is still receiving OGM Outgoing Message The message which callers can hear when you call your Message Centre or external answering machine Out of P...

Page 119: ...for regular size text and quickest transmission Station ID The stored information that appears on the top of faxed pages It includes the sender s name and fax number Super fine resolution 392 x 203 dpi Best for very small print and line art System Setup List A printed report that shows the current setting of your machine Thermal transfer A printing process in which heat transfers carbon ink from a...

Page 120: ...ging Duet 47 Document 2 Document Size 2 E ECM Error Correction Mode 107 Entering Text 106 Erasing Messages 67 69 Error Messages 77 Extension Telephone 25 44 External Telephone 7 44 External Telephone Answering Device TAD 5 F F T Fax Tel Mode 23 32 44 F T Fax Tel Outgoing Announcement OGM 25 F T Fax Tel Ring Time 25 F T Pseudo Ringing 25 Fax Detect 26 Fax Forwarding 70 Fax Journal 34 Fax Only Mode ...

Page 121: ...lution 43 Mute 32 N Navigation Keys 9 10 Next Fax Reservation 39 O OGM Outgoing Message 66 71 One Touch Dialing 17 21 On Screen Programming ii Operation from an External or Extension Telephone 44 Overseas Mode 37 P PABX 15 Paging 70 Pause 31 Photo Resolution 20 Playing Messages 68 Polling 56 Power 4 Printing 27 33 36 Program Fax Forward Number 60 71 Q Quick Dial List 34 R Recording a Conversation ...

Page 122: ...ication 98 Speed Dialing 18 21 Standard Resolution 20 Station ID 13 Super Fine Resolution 20 T TAD Mode 23 Telephone Answer Code 44 46 Telephone Answering Device TAD 5 Temporary Cover Page 35 Toll Saver 70 Tone Pulse 12 Transmission Verification Report 33 Troubleshooting 77 U User Settings List 34 V Voice Calls 30 Volume 14 ...

Page 123: ...ax message s No beeps no messages 4 After 2 short beeps enter a command 5 Press 9 0 to reset your machine when you finish 6 Hang up REMOTE CONTROL ACCESS CARD Retrieve a Fax Press 9 6 then to Print a Memory Status List press 1 then enter the number of remote fax machine and then After the beep hang up and wait Retrieve all faxes press 2 then enter the number of remote fax machine and then After th...

Page 124: ...e using number keys 0 9 The cannot be changed 3 Press Menu Set 4 Press Stop Exit Remote Commands Listen to Voice Messages Press 9 1 then to Repeat a message press 1 Skip to next message press 2 Stop playing the message press 9 Erase All Voice Messages Press 9 3 If you hear three beeps all messages have not yet been heard and the messages will not be erased Play Record Outgoing Message Press 9 4 th...

Page 125: ...ARL ASA NZ Version A This machine is approved for use in the country of purchase only local Brother companies or their dealers will only support fax machines purchased in their own countries ...

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