Brother FAX-235 User Manual Download Page 7

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Printing a Fax Message ...................................................... 9-4
Backup Printing Option ...................................................... 9-4
Erasing Messages ............................................................... 9-4

To erase voice messages individually ............................ 9-5
To erase messages all at once ........................................ 9-5

Setting Maximum Time for Incoming Messages  ............... 9-5
Setting Toll Saver  ............................................................... 9-5
ICM Recording Monitor ..................................................... 9-6
Recording a Conversation  .................................................. 9-6
Fax Forwarding/Paging  ...................................................... 9-6

Programming a Fax Forwarding Number ...................... 9-6
Recording the Paging Outgoing Message (OGM) ......... 9-7
Programming Paging Number ....................................... 9-7

Remote Retrieval ....................................................................... 9-8

Using Remote Retrieval Access Code ................................ 9-8
Changing Remote Retrieval Access Code .......................... 9-8
Remote Commands ............................................................ 9-9
Retrieving Memory Status List ........................................ 9-11
Retrieving Fax Messages .................................................. 9-11
Changing Fax Forwarding Number .................................. 9-12

Making Copies .............................................................................. 10-1

Copy Functions ....................................................................... 10-1

Making a Single Copy ...................................................... 10-1
Copy Options: Single or Multiple Copies, Sort/Stack

(For Fax-335MC Only) .................................................. 10-1

Printing Reports ........................................................................... 11-1

Fax machine Settings and Activity .......................................... 11-1

To Print a Report  .............................................................. 11-1
Transmission Verification Report  .................................... 11-2
JOURNAL Interval  .......................................................... 11-2

Important Information ................................................................ 12-1

Important Safety Instructions ....................................... 12-1

Troubleshooting and Maintenance ............................................. 13-1

Troubleshooting ...................................................................... 13-1

Error Messages ................................................................. 13-1
Recording Paper Jam ........................................................ 13-4

Summary of Contents for FAX-235

Page 1: ...FAX 235 FAX 236 FAX 335MC USER S GUIDE ...

Page 2: ...the latest product descriptions and specifications The contents of this manual and the specifications of this product are subject to change without notice Brother reserves the right to make changes without notice in the specifications and materials contained herein and shall not be responsible for any damages including consequential caused by reliance on the materials presented including but not l...

Page 3: ...the recording paper 2 2 About Brother Paper 2 4 Connections 2 4 Connecting the Machine 2 4 Attach the document support 2 5 Multi Line Connections PBX 2 6 If you are installing the fax machine to work with a PBX 2 6 Custom Features on a Single Line 2 6 Connecting an External Telephone Answering Device TAD TAD Cannot Be Connected in Some Countries 2 7 Sequence 2 7 Connections 2 8 Outgoing Message OG...

Page 4: ...tem Password 4 6 Switching Key Lock System ON 4 6 Switching OFF Key Lock System 4 7 5 Setup Receive 5 1 Basic Receiving Operations 5 1 Select Answer Mode 5 1 To select or change your Answer Mode 5 2 Setting Ring Delay 5 3 Setting Melody for Rings FAX 335MC only 5 3 Setting F T Ring Time 5 4 Record FAX TEL Outgoing Announcement F T OGM For FAX 335MC only 5 4 Fax Detect 5 5 Advanced Receiving Operat...

Page 5: ...335MC Only 6 4 Using a Printed Cover Page For FAX 236 335MC Only 6 5 Cover Page Message For FAX 236 335MC Only 6 5 Composing Your Own Comments For FAX 236 335MC Only 6 6 Contrast 6 6 Resolution 6 6 Advanced Sending Operations 6 7 Overseas Mode 6 7 Call Reservation For FAX 236 335MC Only 6 7 Print Sample Call Back Message For FAX 236 335MC Only 6 8 TIMER 6 8 Next Fax Reservation For FAX 236 335MC O...

Page 6: ...8 1 Distinctive Ring For Singapore and Hong Kong 8 1 Setting the Distinctive Ring 8 2 Caller ID For Singapore and Hong Kong 8 2 Caller ID Log 8 2 Printing the Caller ID Log 8 3 Viewing the Caller ID Log 8 3 Returning a Call from the Log 8 3 Registering a Caller ID Number 8 4 9 Message Center For FAX 335MC Only 9 1 Message Center Mode 9 1 Flexible Memory Settings Message Store 9 1 Setting Up the Me...

Page 7: ...ote Retrieval Access Code 9 8 Changing Remote Retrieval Access Code 9 8 Remote Commands 9 9 Retrieving Memory Status List 9 11 Retrieving Fax Messages 9 11 Changing Fax Forwarding Number 9 12 10 Making Copies 10 1 Copy Functions 10 1 Making a Single Copy 10 1 Copy Options Single or Multiple Copies Sort Stack For Fax 335MC Only 10 1 11 Printing Reports 11 1 Fax machine Settings and Activity 11 1 To...

Page 8: ...r Fax Machine 13 4 Printing or Receiving Faxes 13 4 Phone Line or Connections 13 5 Sending Faxes 13 5 Handling Incoming Calls 13 6 14 Specifications S 1 15 Glossary G 1 16 Index I 1 17 Using Remote Retrieval Access Code For FAX 335MC Only R 1 ...

Page 9: ...mation about a specific feature or function by checking the Index at the back of this manual Also throughout this manual you ll see special symbols alerting you to important information cross references and warnings Illustrations of some screen displays also help you choose the correct key presses About fax machine If you re a first time fax machine user fax operation might seem a little mysteriou...

Page 10: ...op When your fax machine answers in FAX TEL Mode the fax machine listens for CNG tones and then responds with receiving tones The fax handshake is the time in which the sending machine s CNG tones and the receiving machines chirps overlap This must be for at least 2 to 4 seconds so the machines can understand how each is sending and receiving the fax The handshake cannot begin until the call is an...

Page 11: ...e and Hong Kong only 6 Dial Pad Dials phone and fax numbers and can be used as a keyboard for entering information into the fax machine 10 Copy Help Makes a copy If no originals are in the ADF it prints a quick reference Help List 9 Mode Use to select how fax machine will handle incoming calls 8 Stop Stops a fax cancels an operation or exits from Function mode 7 One Touch Dial Keys These four keys...

Page 12: ...Help List 9 Mode Use to select how fax machine will handle incoming calls 8 Stop Stops a fax cancels an operation or exits from Function mode 7 One Touch Dial Keys These four keys give you instant access to previously stored phone numbers 11 Start Starts an operation such as sending a fax 14 Left Arrow Right Arrow Volume Moves the LCD cursor to the left or right Adjusts speaker and ring volume 13 ...

Page 13: ...lling or modifying telephone lines 6 Avoid using a telephone other than a cordless type during an electrical storm There may be a remote risk of electric shock from lightning 7 Do not use the telephone to report a gas leak in the vicinity of the leak 8 For PLUGGABLE EQUIPMENT the socket outlet should be installed near the equipment and should be easily accessible Packing List Check that you have t...

Page 14: ... recording paper roll and insert it into the paper bin with the paper feeding from the bottom of the roll Avoid placing your machine in a high traffic area Do not place near heaters air conditioners water chemicals or refrigerators Do not expose the fax machine to direct sunlight excessive heat moisture or dust Do not connect your machine to electrical outlets controlled by wall switches or automa...

Page 15: ...ording paper roll size please set recording paper after attaching the paper guides as below 4 Raise the paper enough to pass it over the until it feeds out the front of the machine Make sure there is no slack 5 Pull down the blue lever and close the cover When you use 210mm recording paper roll size Paper Guide Paper Guide Setting position ...

Page 16: ...r is thicker like plain paper and produces the best print quality Connections Connecting the Machine Connect the handset power cord and telephone line The recording paper roll size for your fax machine is limited to a diameter of 2 76 inches 70 mm You can use a 164 roll of thinner thermal paper as long as it meets these requirements EXT Telephone Line Cord Handset Curled Cord LINE EXT LINE EXT ...

Page 17: ...unded through the power outlet you can protect yourself from potentially hazardous electrical conditions on the telephone line by keeping the power to your machine on when you connect it to a telephone line When you want to move your machine protect yourself by disconnecting the telephone line first and then the power cord Lightning and power surges can damage this product We recommend that you us...

Page 18: ...ived See Fax Detect page 5 5 If you are installing the fax machine to work with a PBX 1 It is not guaranteed that the unit will operate correctly under all circumstances with a PBX Any cases of difficulty should be reported first to the company that handles your PBX 2 If all incoming calls will be answered by a switchboard operator it is recommended that the Answer Mode be set to MANUAL All incomi...

Page 19: ...e fax machine lets the TAD continue playing your outgoing message so your caller can leave you a voice message The TAD must answer within four rings the recommended setting is two rings The fax machine cannot hear CNG tones until the TAD has answered the call and with four rings there are only 8 10 seconds of CNG tones left for the fax handshake Make sure you carefully follow instructions in this ...

Page 20: ...Message OGM Timing is important in recording this message The message sets up the ways to handle both manual and automatic fax reception 1 Record 5 seconds of silence at the beginning of your message This allows your fax machine time to listen for the fax CNG tones of automatic transmissions before they stop 2 Limit your speaking to 20 seconds 3 End your 20 second message by giving your Fax Receiv...

Page 21: ... by pressing Function Set when the option appears on the screen The display will scroll the options within that menu You can scroll more quickly through options by pressing When the screen displays your selection press Function Set Press to scroll backward if you passed your choice or to save key strokes Both arrow keys show all options in the opposite order Before you press Function Set after ent...

Page 22: ...D HIGH Adjust volume level of beeper 4 4 4 TONE PULSE TONE PULSE Selects dialing mode 4 1 2 SETUP RECEIVE 1 RING DELAY 10 09 08 07 06 05 04 03 02 01 00 TOLL SAVER OFF FAX 335MC only Number of rings before fax machine answers in FAX TEL FAX or MC mode 5 3 2 F T RING TIME 70 40 30 20 Sets the time for double ring in FAX TEL mode 5 4 3 FAX DETECT ON SEMI OFF Receive fax messages without pressing the ...

Page 23: ...u can send a fax then speak 6 7 6 8 7 TIMER Send originals later 6 8 8 POLLED TX STANDARD SECURE Sets up your fax machine with an original to be retrieved by another fax machine 6 10 9 MEMORY TX FAX 335MC Only NEXT FAX ONLY ON OFF You can send faxes from memory 6 2 4 CANCEL JOB Cancel a delayed fax or polling job 6 10 5 INTERRUPT Send a fax now even if you have the machine set to send a fax later ...

Page 24: ...AX TEL OGM PAGING OGM Select Record outgoing message 5 4 9 2 9 3 9 7 4 ICM MAX TIME 20 60 seconds Factorysetting is 30 seconds Select maximum length of incoming messages 9 5 5 ICM REC MONITR ON OFF Adjust speaker volume for voice messages as they come in 9 6 6 FAX FWD PAGING OFF FAX FORWARD PAGING Set fax machine to forward fax message OR to call your pager 9 6 9 7 7 REMOTE ACCESS 159 Set code for...

Page 25: ... date and time All other settings remain unaffected 1 Press Function Set 1 1 2 Enter the last two digits of the year and press Function Set 3 Enter two digits for the month and press Function Set For example enter 09 for September or 10 for October 4 Enter two digits for the day and press Function Set For example 06 5 Enter the time in 24 hour format and press Function Set For example enter 15 25 ...

Page 26: ...the date and time Details for Entering Text When you are setting certain functions such as the Station ID you may need to enter text into the fax machine Most keys on the dial pad have three or four letters printed above them The keys for 0 and don t have printed letters because they are used for special characters or operations By pressing the appropriate number on the dial pad the correct number...

Page 27: ...d Cover Page features FAX 236 335MC Only If you do not enter a fax number no additional information can be entered To enter a space press once between numbers and twice between characters If your Station ID has already been programmed the screen prompts 1 to make a change or 2 to exit without changing NOTICE The Telephone Consumer Protection Act of 1991 makes it unlawful for any person to use a co...

Page 28: ...s idle You can select a ring volume level or press until the ring is off Press or to adjust the volume level With each key press the fax machine rings so you can hear the current setting and the display shows the setting you are choosing Each key press changes the volume to the next setting The new setting will remain until you change it again Memory Storage In the event of a power failure all set...

Page 29: ...he Key Lock System for the First Time 1 Press Function Set 0 2 The screen prompts you to enter the password and then press Function Set 2 Enter a 4 digit number as a new password 3 Press Function Set The screen prompts you re enter the password 4 Re enter the password and press Function Set 5 The screen displays 6 Press or to choose SET KEY LOCK 7 Press Function Set The screen prompts you to enter...

Page 30: ...een prompts you to enter the password 4 Enter a 4 digit password followed by Function Set This is the same as the password of your machine already stored The screen displays ACCEPTED for 2 seconds followed by KEY LOCK MODE Key Lock System is now switched ON If the password you enter at Step 8 is incorrect the screen would display WRONG PASSWORD After 2 seconds the display will then return to selec...

Page 31: ...reen displays ACCEPTED then after 2 seconds the display reverts to normal Key Lock System is now switched OFF If the password you enter at Step 2 is incorrect the screen would display WRONG PASSWORD After 2 seconds the display will then return to displaying KEY LOCK MODE You must then start from Step 1 to switch OFF Key Lock System If you forget the Key Lock System password please contact your Bro...

Page 32: ...The TAD setting works only with an external telephone answering device TAD it does not work with telephone company voice mail Ring Delay and F T Ring Time do not work in this setting NIGHT For FAX 235 and FAX 236 This is the Night Mode setting The fax machine receives incoming fax calls without ringing In case of a voice call the fax machine does not ring and it doesn t receive the voice call The ...

Page 33: ...p to 15 minutes of messages For more information about Message Center MSG CTR operation please see Chapter 9 To select or change your Answer Mode 1 Press Mode The screen displays your current selection The options on the FAX 235 236 are Current Answer Mode For FAX 235 236 only FAX TEL FAX ONLY ANSWER MACH MAN MANUAL NGT NIGHT MSG CTR For FAX 335MC only FAX TEL FAX ONLY TAD ANSWER MACH MANUAL NIGHT...

Page 34: ...d press Function Set 3 Press or to select how many times the line rings before the fax machine answers 00 04 or 00 10 and press Function Set If you select 00 the line doesn t ring at all 4 Press Stop to exit Setting Melody for Rings FAX 335MC only You can select a favorite music out of 4 choices for rings If you select a melody for rings the melody will be played when the machine received a teleph...

Page 35: ...ck up and detect if it s a fax or voice call If it s a fax call the machine prints the fax If it s a voice call the machine signals you with a F T pseudo ring for the length of time you selected in F T Ring Time Record FAX TEL Outgoing Announcement F T OGM For FAX 335MC only This is the announcement played by your fax machine not an external TAD when someone calls and your machine is set to FAX TE...

Page 36: ...one Selecting SEMI lets the machine receive the call only if you ve answered it at the fax machine Selecting OFF means you ll have to activate the fax machine yourself by pressing Start or by pressing 5 1 if you are not at your machine See Operation from External or Extension Telephone and For FAX TEL Mode Only page 5 6 If you ve set the feature to ON but your fax machine doesn t automatically con...

Page 37: ... F T Ring Time F T pseudo ring to alert you to a voice call If you re at the fax machine you can lift the handset to answer If you re at an extension phone you ll need to lift the handset during the F T Ring Time and press 5 1 between the F T pseudo ring If no one is on the line or if someone wants to send you a fax send the call back to the fax machine by pressing 5 1 Remote Call Transfer Semi DE...

Page 38: ...the cordless phone the call will be lost If nobody answers at the fax machine pseudo ringing stops after 30 seconds In that case it may still be possible to speak with the caller from the cordless phone Speech between the fax machine and the cordless phone intercom is not possible If you are always disconnected when accessing your external TAD remotely try changing the Fax Receive Code from 5 1 to...

Page 39: ...ime See Canceling a Scheduled Job page 6 10 1 Press Function Set 2 5 The screen displays 2 Press or to choose TIMER 3 Press Function Set The screen prompts you to enter the time you want to begin polling 4 Enter the time in 24 hour format you want to begin polling For example enter 21 45 for 9 45 PM 5 Press Function Set The screen prompts you to enter the fax number to be polled 6 Enter the fax nu...

Page 40: ... Report will be printed 1 Press Function Set 2 5 The screen displays 2 Press or to select Polling STANDARD SECURE or TIMER and press Function Set when the screen displays the setting you want 3 If you selected STANDARD the screen prompts you to enter the fax number you want to poll and then to press Start If you selected SECURE enter a four digit number and press Function Set If you selected TIMER...

Page 41: ...paper guides to fit the width of your original ADF Automatic Document Feeder The automatic document feeder ADF can hold up to 10 pages feeding each one individually through the fax machine Use standard 17 lb 24 lb paper when using the ADF if you re using heavier paper feed each sheet individually to prevent paper jams Make sure originals written with ink are completely dry DO NOT use curled wrinkl...

Page 42: ...Touch Speed Dial Search or the dial pad See One Touch Dialing Speed Dialing and Search page 7 5 to 7 5 3 Press Start Manual and Automatic Fax Redial If you re sending a fax manually and the line is busy press Redial Pause to retry the number If you re sending a fax automatically and the line is busy the fax machine will redial automatically up to three times at five minute intervals Memory Transmi...

Page 43: ...settings that allow you to make adjustments for each original you send However so that you can set up your cover page and cover page comments in advance the Cover Page Setup and Cover Page Message functions will change their default settings You can select a comment to include on your cover page Instead of using one of the comments above you can enter up to two customized messages each 27 characte...

Page 44: ...stake press to back up and reenter the number of pages 9 Press Function Set The screen displays 10 Press 1 if you want to select additional settings The display returns to the SETUP SEND menu OR Press 2 if you are finished choosing settings and go to Step 11 11 Enter the fax number you re calling 12 Press Start Always Send Cover Page For FAX 236 335MC Only Make sure Station ID is set up See Settin...

Page 45: ...a Printed Cover Page For FAX 236 335MC Only If you prefer using a printed cover page that you can write on you can print the sample page and attach it to your fax 1 Press Function Set 3 1 2 Press or to select PRINT SAMPLE 3 Press Function Set when the screen displays your selection 4 Press Start Your fax machine prints a copy of your cover page Cover Page Message For FAX 236 335MC Only You can set...

Page 46: ...3 3 Press or to select AUTO LIGHT or DARK and press Function Set 4 Press 2 if you have finished choosing settings and go to Step 5 OR Press 1 if you want to select additional settings The display returns to the SETUP SEND menu 5 Enter a fax number and press Start to send a fax OR Press Copy Help to make a copy Resolution STANDARD suitable for most typed originals FINE good for small print transmit...

Page 47: ...all if the other party picks up the handset your fax machine will ring Lift the handset to speak If you set Call Reservation and Call Back message to ON your fax machine leaves a message if the other party does not answer 1 Place the original in the ADF 2 Press Function Set 3 6 The screen displays the current setting for Call Reservation 3 Press or to select ON or OFF 4 If you set Call Reservation...

Page 48: ...ample enter 19 45 for 7 45 PM If you have a FAX 235 or FAX 236 go to Step 5 4 Press 1 to leave the originals waiting in the ADF OR Press 2 to scan the original into memory See Interrupting Timer and Polled Transmit Jobs page 6 11 5 Press 1 to select additional settings The display returns to the SETUP SEND menu OR Press 2 if you have finished choosing settings and go to Step 6 6 Enter the fax numb...

Page 49: ... be useful if you re sending a fax with photos and letters or some pages with small print and others with normal print Resolution settings return to STANDARD after the fax is sent See Resolution page 6 6 1 Insert the originals in the feeder then press Function Set 3 4 2 Use or to select resolution for page 1 then press Function Set 3 Repeat Step 2 for subsequent pages 4 Press Stop when you re fini...

Page 50: ...ND menu OR Press 2 if you are finished choosing settings and go to step 6 6 Press Start Canceling a Scheduled Job You can cancel tasks you ve scheduled such as Delayed Fax or Polling Transmit 1 Press Function Set 4 Any waiting jobs appear on the display If there are no jobs waiting the screen displays NO JOB WAITING 2 If you have more than two jobs waiting press or to select the job you want to ca...

Page 51: ...he ADF 3 Place the document you want to send now in the ADF 4 Enter the number for the fax you want to send now 5 Press Start 6 After the transmission is finished return the first document to the ADF 7 Press Function Set 5 to restore the Timer and or Polling If you have set up a Timer or Polled Transmit job in memory you don t have to interrupt it to send a fax or make a copy For FAX 335MC Only If...

Page 52: ...age 7 5 One Touch keys are not the dial pad keys They are the four keys numbers 1 4 located in the middle of the control panel 1 Press Function Set 6 1 2 Press the One Touch key where you want to store a number The screen displays the location you selected The screen displays the location you selected 3 Enter a number up to 20 digits and press Function Set 4 Use the dial pad to enter the name or c...

Page 53: ...you ve stored the two parts of the number Storing Speed Dial Numbers Storing Junk Fax Call Numbers You can store Speed Dial numbers when you dial by pressing only four keys There are 60 FAX 235 100 FAX 236 FAX 335MC Speed Dial locations 1 Press Function Set 6 2 2 Use the dial pad to enter a two digit location and press Function Set 01 60 FAX 235 00 99 FAX 236 and FAX 335MC FAX a fax only number TE...

Page 54: ...tters above and to the right of the cursor are deleted If you want to change a digit use or to position the cursor under the digit you want to change then type over it 3 Follow the directions from Step 3 in Storing One Touch Numbers or Storing Speed Dial Numbers Setting Up Groups for Broadcasting For FAX 335MC Only Groups allow you to send the same fax message to many fax numbers by pressing only ...

Page 55: ... to operate the phone hands free or allows more than one person in the room to participate in a two way phone conversation When using the Speaker phone make sure to speak clearly and close to the microphone When you dial an auto dial number the screen displays the name you ve stored or if you haven t stored a name the fax number you ve stored Manual Dialing Manual dialing is simply pressing all of...

Page 56: ...Numbers page 7 2 2 When you hear a dial tone press Search Speed Dial press then press the two digit Speed Dial number 3 If you pressed Hook to dial the call pick up the handset when the other party answers The speaker works only one way the other party won t be able to hear you unless you pickup the handset 4 To hang up a voice call replace the handset OR Press Speaker Phone If you try to use a On...

Page 57: ...er hang up OR Press Speaker Phone For FAX 335MC Only to cancel the call Redial If the last number you dialed was busy press Redial Pause for easy dialing Answering Calls with the Speaker phone For FAX 335MC Only When the fax machine rings instead of lifting the handset press Speaker Phone Speak clearly toward the microphone To end the call press Speaker Phone If you have a bad telephone line conne...

Page 58: ...d Pause Press Redial Pause to insert a pause between numbers Each key press adds a 3 5 second delay Hold 1 Press Hold to put a call on Hold 2 You can put down the handset without disconnecting the call 3 Pick up the fax machine handset OR Press Speaker Phone For FAX 335MC only to release the call from Hold Picking up an extension handset will not release the call from Hold Tone Pulse If you have p...

Page 59: ...r receiving faxes You ll need to set Distinctive Ringing to ON The fax machine will answer only calls to the Distinctive Ringing number To have your TAD answer only the main number the fax machine must be in Manual Mode In FAX TEL or FAX ONLY mode the fax machine will answer all numbers on the phone line The first two rings are silent on the fax machine When you set Distinctive Ringing to ON the f...

Page 60: ... Caller ID information disappears from the screen but the call information remains stored in the Caller ID memory CALL PICKUP display remains on the screen when no Caller ID information was transmitted OUT OF AREA display means the call originates outside your Caller ID service area PRIVATE CALL display means the caller has intentionally blocked transmission of information Caller ID service varies...

Page 61: ... See page 8 2 1 Press Hold 2 Press or to scroll through the Caller ID Log and when you see a call you want to return immediately press Function Set 3 To begin dialing press Start 4 Begin speaking when the other party answers If you have FAX 335MC you can delete a name from the Caller ID Log by pressing Erase in Step 2 or Step 3 Press 1 to erase the selected Caller ID or 2 to return to the Log with...

Page 62: ...to press the two digit location code 01 60 FAX 235 or 00 99 FAX 236 335MC and press Function Set 4 Enter the caller s name and press Function Set 5 Press or to select the type of number and press Function Set 6 Press or to select if you set ANTI JUNK to ON or OFF and press Function Set 7 Return to Step 2 to store another auto dial number OR Press Stop to exit If the LCD shows REGISTERED the auto d...

Page 63: ... messages remotely 2 DOC ON VOICE EXT You need an external answering machine connected to the EXT jack for this setting Fax messages are stored in the message center memory but voice messages are stored in your external answering machine Retrieve messages from the external answering machine You cannot use the Paging feature for voice messages with this setting 3 DOC ON VOICE OFF All memory is used...

Page 64: ...d press Function Set 4 Press Stop to exit Recording Message Center Outgoing Message Recording the Message Center Outgoing Message MSG CTR OGM is the second step you need to follow before you can turn on the Message Center Make sure your OGM is less than 20 seconds long 1 Press Function Set 8 3 The screen prompts you to choose an OGM 2 Press or to select MSG CTR OGM not FAX TEL OGM and press Functi...

Page 65: ...ss Stop to exit Activating Message Center Mode Press and hold until it lights and the screen displays When light is out the Message Center is off See Setting Up the Message Center page 9 2 Message Indicator The light flashes when you have new messages or faxes waiting for your review The LCD screen displays the total number of voice and fax messages stored in the Message Center memory If you press...

Page 66: ...ss Stop to exit Printing a Fax Message Once you print a new fax message stored in memory it is erased from the memory automatically 1 Press Play Record After two seconds the fax machine begins to play voice messages 2 If there are fax messages in memory the LCD displays 3 To print the faxes press 1 OR Press 2 to exit without printing Backup Printing Option When you choose DOC ON in the Message Cen...

Page 67: ...ve voice messages up to 30 seconds long You can change this setting to any length from 20 seconds to 60 seconds in 5 second increments 1 Press Function Set 8 4 2 Press or to select the maximum time setting for incoming messages and press Function Set 3 Press Stop to exit Setting Toll Saver When you set the toll saver feature the fax machine answers after four rings if you don t have messages and a...

Page 68: ...Fax Forwarding Paging When Paging is set to ON your fax machine dials the pager number you ve programmed and plays the Paging OGM you have recorded when connected to activate your pager and let you know you have a fax or voice message in the Message Center memory When Fax Forwarding is set to ON your fax machine dials the fax machine phone number you ve programmed and forwards any faxes you ve rec...

Page 69: ...nd press Function Set 3 Press or to Select RECORD MSG and press Function Set Then pick up the handset to record a message 4 Replace the handset Your OGM is played 5 Press Stop Programming Paging Number 1 Press Function Set 8 6 2 Press or until the LCD displays PAGING and press Function Set 3 Enter your pager phone number up to 20 digits and press Function Set 4 Press Stop to exit You can not chang...

Page 70: ...nd the MFC hangs up If you enter an invalid command the fax machine beeps three times 5 Press 9 0 to reset the fax machine when you finish 6 Hang up Changing Remote Retrieval Access Code Enter your Remote Retrieval Access Code when the fax machine picks up your call so you can access features remotely The access code is preset to 159 but you can change it 1 Press Function Set 8 7 2 Enter a three d...

Page 71: ...message to erase This code erases all recorded messages not one at a time 94 Play and Record OGM in memory 1 Play 1 MSG CTR OGM The fax machine plays the selected OGM You can stop playing OGMs by pressing 9 2 F T OGM 3 PAGING OGM 2 Record 1 MSG CTR OGM After one long beep you can record the selected OGM You will hear the message played once You can stop recording the message by pressing 9 2 F T OG...

Page 72: ...y 97 Check the receiving status You can check whether your fax machine has received any FAX or VOICE messages If yes you will hear one long beep If no you will hear three short beeps 1 DOCUMENT 2 VOICE 98 Change Answer Mode If you hear one long beep you can change the answer mode If you hear three short beeps you cannot change it Example There is no MSG CTR OGM when you want to change to MSG CTR m...

Page 73: ...ne calls the remote fax machine The remote fax machine prints the Memory Status List Retrieving Fax Messages 1 Dial your fax from a remote telephone or fax machine using touch tone 2 When you hear the beep immediately enter your Remote Retrieval Access Code 1 5 9 3 As soon as you hear two short beeps use the dial pad to press 9 6 2 4 Using the dial pad enter the number of the remote fax machine up...

Page 74: ...re you want your fax messages forwarded then press 5 To retrieve the Memory Status List when you hear two short beeps use the dial pad to press 9 6 1 6 Use the dial pad to enter the number of the remote fax machine up to 20 digits then press 7 After you hear your fax machine beep hang up and wait Your fax machine calls the remote fax machine The remote fax machine prints the Memory Status List sho...

Page 75: ...n progress Copy Options Single or Multiple Copies Sort Stack For Fax 335MC Only You can choose additional copy options First you can select the number of copies Next you can choose whether multiple copies will be STACKED all copies of page 1 then all copies of page 2 etc or SORTED collated 1 Place the original face down in the ADF 2 Press Copy Help 3 Enter the number of copies you want 1 99 For ex...

Page 76: ...he first page press Stop to cancel the job Then make a single copy If you selected SORT and the OUT OF MEMORY message appears while scanning subsequent pages you can press Copy Help to copy the portion that is in memory or press Stop to cancel To restart the copy job using less memory press Copy Help for stacked copies ...

Page 77: ...ch and Speed Dial memory in numerical order QUICK DIAL LIST above alphabetically Lists settings for INITIAL SETUP SETUP RECEIVE SETUP SEND PRINT REPORTS MISCELLANEOUS and SETUP MSG CTR for FAX 335MC only Lists summary information and amount of memory in use To Print a Report 1 Press Function Set 7 2 Enter the number of the report you want to print For example press 4 to print the TEL INDEX 3 Press...

Page 78: ...ON the report is printed with every fax you send 1 Press Function Set 7 1 2 Press or to select ON or OFF and press Function Set 3 Press Stop to exit JOURNAL Interval You can set the fax machine to print journals at specific intervals 6 12 24 hours 2 7 days If you set the interval to OFF you can print the report by following the steps in the previous section 1 Press Function Set 7 2 2 Press or to d...

Page 79: ... the type of power source indicated on the label If you are not sure of the type of power available consult with your dealer or local power company 8 This product is equipped with a 2 wire grounding type plug or a 3 wire grounding type plug for Singapore Malaysia Hong Kong and India This plug will only fit into a grounding type power outlet This is a safety feature If you are unable to insert the ...

Page 80: ...ons Improper adjustment of other controls may result in damage and will often require extensive work by a qualified technician to restore the product to normal operation E If the product has been dropped or the cabinet has been damaged F If the product exhibits a distinct change in performance indicating a need for service 16 To protect your product against power surges we recommend the use of a p...

Page 81: ...ity phone line resulted in a communications error Try the call again You have requested a polling call from another party but the other fax machine is not in Poll Waiting mode The cover is not completely closed The fax paper is jammed in the cutter 1 Open the cover 2 Unplug the power cord 3 Pull up the blue release lever on the print head unit and raise it 4 Gently turn the paper roll toward the f...

Page 82: ...head cover to close it 8 Use scissors to cut off the wrinkled portion of the paper 9 Load the fax paper again and push the blue release lever down Close the cover 10 Plug in the power cord The other party has disconnected during a call or fax Try calling the other party The documents were not inserted or fed properly or were too long or too short Print head cover DISCONNECTED CHECK DOCUMENT REMOVE...

Page 83: ... Speed Dial location with no number assigned to it See chapter 7 for information about storing One Touch and Speed Dial numbers The paper roll is empty follow the instructions in Installation to replace the paper roll The recording head has overheated Unplug the machine and wait 30 minutes for it to cool Try cleaning the white bar and the glass under the bar with isopropyl alcohol If you still get...

Page 84: ...e make a copy first If the copy looks good the problem is probably not your fax machine Check the difficulties below and follow the troubleshooting tips Printing or Receiving Faxes Condensed Print and Horizontal Streaks Top and Bottom of Sentences Cut Off If your copy looks good you probably had a bad connection with static or interference on the phone line Enabling Disabling Anti Curl Check Sheet...

Page 85: ...ack with another single line telephone If no dial tone on the wall outlet call your Telephone Company Sending Faxes Poor Transmitting Quality Try changing your resolution to FINE or SUPERFINE see Resolution page 6 6 Try cleaning the white pressure bar of the scanner and the glass under the bar see page 13 1 Dialing Does Not Work Check for a dial tone Change TONE PULSE setting see Setting Dialing M...

Page 86: ...ss your three digit Fax Receive Code the factory setting is 51 When your fax machine answers hang up Fax Machine Hears Voice as CNG Tone If your fax machine is set to Easy Receive ON and it answers voice calls by trying to receive a fax try turning Easy Receive to OFF Transmission Verification Report Prints Result NG There is probably temporary noise or static on the phone line Try sending the fax...

Page 87: ...rmal paper 98 feet 30 m with Therma PLUS paper Limited to 2 76 inches 70 mm Line Thermal Gray Scale 64 levels Dithered Display LCD 16 characters Polling Types Standard Sequential For FAX 335MC Only Delayed Secure Contrast Control Automatic Light Dark manual setting Resolution Horizontal 203 dot inch 8 dot mm Vertical Standard 98 line inch 3 85 line mm Fine Photo 196 line inch 7 7 line mm Superfine...

Page 88: ...Source Public switched telephone network Operating Environment 41 95 F 5 35 C Power Source 220 240V AC 50 60Hz Power Consumption Standby under 3 5 watts Peak under 110 watts Dimensions 11 8 x 9 4 x 5 4 inches 299 x 240 x 137 mm Weight 6 4 lb 2 9 kg ...

Page 89: ...ginals Cover Page Prints a page at the other party s machine that contains the sender and recipient s name and fax number number of pages and comment You can generate an electronic cover page at the other end with pre programmed information from memory or you can print a sample cover page to fax with your original Distinctive Ring A service purchased from the Telephone Company that provides anothe...

Page 90: ...external answering machine One Touch Keys on the fax machine control panel where you can store numbers for easy dialing You must use a separate key for each number Out of Paper Reception Receives faxes into the fax machine s memory when the machine is out of paper Overseas Mode Makes temporary changes to the fax tones to accommodate noise and static on overseas phone lines Paging Feature enables y...

Page 91: ... text and quickest transmission Station ID The stored information that appears on the top of faxed pages It includes the sender s name and fax number super fine resolution 392 x 203 dpi Best for very small print and line art SYSTEM SETUP List A printed report that shows the current settings of your fax machine Timer Sends your fax at a later time that day Tone A form of dialing on the telephone li...

Page 92: ...ultiple 10 1 Copy Reducing 10 1 Copy Sorted 10 1 Copy Stacked 10 1 Corrections Entering Text 4 3 D Date and Time 4 1 Dialing Mode 4 1 Dialing Options 7 4 Distinctive Ring 8 1 Documents Size 6 1 E ECM Error Correction Mode 1 2 Entering Text 4 2 Erasing Messages 9 4 9 5 External Telephone 2 8 External Telephone Answering Device 2 7 F F T FAX TEL Mode 5 1 F T Ring Time 5 4 Fax Detect 5 5 Fax Forwardi...

Page 93: ...Polled Transmit 6 10 Polling Receive 5 7 Power Consumption S 2 Print Caller ID Log 8 3 Print Report 11 1 Pulse 4 1 Q QUICK DIAL REPORT 11 1 R Recording a Conversation 9 6 Redial Automatic 6 2 Redial Manual 6 2 Remote Commands 9 9 Remote Retrieval 9 8 Remote Retrieval Access Code 9 8 Resolution 6 6 Ring Delay 5 3 Ring Volume 4 4 S Safety Instructions 12 1 Scroll 3 1 Search 7 6 Speaker Volume 4 4 Sp...

Page 94: ...I 3 I N D E X Troubleshooting 13 1 V Verification Report 11 1 W WARNING 12 1 12 2 ...

Page 95: ...ss to stop Record new F T OGM press then speak after beep Press to stop Changing Remote Retrieval Access Code Press Enter a three digit number from 000 to 999 The cannot be changed Press Press to exit Remote Commands Listen to Voice Messages Press then to Repeat a message press Skip to next message press Stop playing the message press Change Paging Fax Forwarding Setting Press then to Turn feature...

Page 96: ...Telephone F T press Fax Only press Exit Remote Operation Press M ESSAGE C ENTER R EMOTE R ETRIEVAL A CCESS C ARD Using Remote Access Code Dial your fax number from a fax machine using touch tone When your fax machine answers and beeps immediately enter your Remote Retrieval Access Code 159 Your fax machine signals the kinds of messages received 1 long beep Fax message s 2 long beeps Voice message ...

Page 97: ...LF8878040 AS GU Printed in Malaysia ...

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