Brother DSmobile DS-635, Online User'S Manual

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Home > Troubleshooting > If You Are Having Difficulty with Your Machine > Network Problems > If You
Want to Check that Your Network Devices are Working Correctly
If You Want to Check that Your Network Devices are Working Correctly
Related Models : DSmobile DS-940DW
Check Action
Check that your Brother
machine, access point/router,
or network hub is turned on. Check the following:
• Your Brother machine is connected to the computer using the USB cable correctly
or the rechargeable Li-ion battery is charged enough, and the machine is turned
on.
• The access point/router or hub is turned on and its connection status LED button is
blinking.
• All protective packaging has been removed from the machine.
• The Top Cover is completely closed.
Check your Brother
machine’s network settings,
such as IP address, or the
connection status. • For Web Based Management
Start Web Based Management and access your Brother machine. When the Web
Based Management screen appears, click the
Network tab, and then click
Network Status in the left navigation bar.
• If the Error LED on the Control Panel blinks in orange, it indicates an error status.
Make a note of the error status and then correct the error.
See
Related Information : Error and Maintenance Indications .
Check that you can "ping" the
Brother machine from your
computer. Ping the Brother machine from your computer using the IP address or the node name
in the Windows command prompt or Mac Terminal application:
ping
<ipaddress>
or
<nodename>
.
• Successful: Your Brother machine is working correctly and connected to the same
network as your computer.
• Unsuccessful: Your Brother machine is not connected to the same network as your
computer.
• Confirm that the IP address and the Subnet Mask are set correctly.
If you have checked and tried all of the actions but you are still having problems, see the instructions supplied
with your wireless access point/router to find the SSID and the Network Key (Password) information and set
them correctly.
Related Information
• Network Problems
• Check the IP Address of Network Devices
Related Topics:
• Your Brother Machine Cannot Scan over the Network
• Your Scanner Cannot Be Detected on the Network During Installation
• Error and Maintenance Indications
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