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Network Difficulties
Difficulty
Suggestions
Cannot print over the Network.
Make sure that your machine is powered on and is online and in Ready mode.
Print a Network Configuration list (see
Printing Reports
in
chapter 2
in the
Advanced User’s Guide
) and check the current Network settings printed in this list.
(DCP
-
J715W only)
Reconnect the LAN cable to the hub to verify that the cabling and network
connections are good. If possible, try connecting the machine to a different port on
your hub using a different cable. If the connections are good, the machine shows
LAN Active
for 2 seconds.
(If you are having Network problems, see the
Network User’s Guide
for more
information.)
The network scanning feature does
not work.
(Windows
®
users)
It is necessary to configure third-party Security/Firewall Software to allow Network
scanning. To add port 54925 for Network scanning, enter the information below:
In Name: Enter any description, for example Brother NetScan.
In Port number: Enter 54925.
In Protocol: UDP is selected.
Please refer to the instruction manual that came with your third-party
Security/Firewall Software or contact the software manufacturer.
(Macintosh users)
Re-select your machine in the
Device Selector
application located in
Macintosh HD
/
Library
/
Printers
/
Brother
/
Utilities
/
DeviceSelector
or from the
model list in ControlCenter2.
The Brother software cannot be
installed.
(Windows
®
users)
Allow network access to the following programs if your security software displays
an alert message during MFL-Pro Suite installation.
BrC3Rgin.exe
BrnIPMon
Brother Status Monitor (Network)
ControlCenter Program
Generic Host Process f...
Setup.exe
Spooler SubSystem App
wdsw MFC Application
(Macintosh users)
Re-select your machine in the
Device Selector
application located in
Macintosh HD
/
Library
/
Printers
/
Brother
/
Utilities
/
DeviceSelector
or from the
model list in ControlCenter2.
Cannot connect to wireless
network.
Investigate the problem using the
WLAN Report
.
Press
Menu
key, choose
Print Reports
and then press
OK
. Choose
WLAN Report
.
For details, see the
Network User’s Guide
.
Reset the network settings.
Press
Menu
key, choose
Network
and then press
OK
. Choose
Network Reset
.
For details, see the
Network User’s Guide
.