Brother DCP-J515W, User Manual

Page: 49 / 92

Troubleshooting
41
B
Ink Absorber NearFull
The ink absorber box or flushing
box is near full. Call Brother Customer Service / your
Brother dealer.
Ink low
One or more of the ink cartridges
are near the end of their life. Order a new ink cartridge.
Low Temperature
The print head is too cold. Allow the machine to warm up.
Media Error
The memory card is either
corrupted, incorrectly formatted,
or there is a problem with the
memory card. Put the card firmly into the slot again to
make sure it is in the correct position. If the
error remains, check the media drive (slot)
of the machine by putting in another
memory card that you know is working.
Media is Full.
The memory card or USB Flash
memory drive you are using
already contains 999 files. Your machine can only save to your
memory card or USB Flash memory drive
if it contains less than 999 files. Try
deleting unused files to free some space
and try again.
No File
The memory card or USB Flash
memory drive in the media drive
does not contain a .JPG file. Put the correct memory card or USB Flash
memory drive into the slot again.
No Ink Cartridge
An ink cartridge is not installed
correctly. Take out the ink cartridge and put it in
again seating it properly. (See
Replacing
the ink cartridges on page 33.)
No Paper Fed
The Photo Paper Tray is in the
Photo printing position.
Make sure that the Photo Paper Tray is in
the
Normal printing position.
(See step
d
and the Important note in
Loading photo paper on page 12.)
The machine is out of paper or
paper is not correctly loaded in
the paper tray. Do one of the following:
 Refill the paper in the paper tray, and
then press
Mono Start or
Colour Start .
 Remove the paper and load it again
and then press
Mono Start or
Colour Start . (See Loading paper and
other print media on page 8.)
The paper is jammed in the
machine. Remove the jammed paper by following
the steps in
Printer jam or paper jam
on page 44.
The Jam Clear Cover is not
closed correctly. Check the Jam Clear Cover is closed
evenly at both ends. (See
Printer jam or
paper jam on page 44.)
Error Message Cause Action