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Brother DCP-J152W, User Manual

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Brother DCP-J152W User Manual Download Page 57

Troubleshooting 

45

B

Error animation

B

Error animations display step-by-step 
instructions when paper gets jammed. You 
can read the steps at your own pace by 
pressing 

c

 to see the next step and 

d

 to go 

back a step.

Printer jam or paper jam

B

Locate and remove the jammed paper by 
following these steps:

a

Unplug the machine from the AC power 
outlet.

b

Pull the paper tray (1) completely out of 
the machine.

 

c

Pull the two green levers inside the 
machine to remove the jammed paper. 

 

d

Place both hands under the plastic tabs 
on both sides of the machine to lift the 
scanner cover into the open position.

 

e

Pull the jammed paper (1) out of the 
machine.

 

1

1

Summary of Contents for DCP-J152W

Page 1: ...Basic User s Guide DCP J152W Version 0 USA CAN ...

Page 2: ...at http www brother com registration By registering your product with Brother you will be recorded as the original owner of the product Your registration with Brother may serve as confirmation of the purchase date of your product should you lose your receipt may support an insurance claim by you in the event of product loss covered by insurance and will help us notify you of enhancements to your p...

Page 3: ...s For your convenience and most efficient way to register your new product register on line at http www brother com registration FAQs frequently asked questions The Brother Solutions Center is our one stop resource for all your Digital Copier Printer needs You can download the latest software documents and utilities read FAQs and troubleshooting tips and learn how to get the most from your Brother...

Page 4: ...ly genuine Brother accessories which are available at most Brother retailers If you cannot find the accessory you need and you have a Visa MasterCard Discover or American Express credit card you can order accessories directly from Brother You can visit us online for a complete selection of the Brother accessories and supplies that are available for purchase NOTE In Canada only Visa and MasterCard ...

Page 5: ...dard Yield magenta red LC101M Prints approx 300 pages 1 Ink Cartridge High Yield black LC103BK Prints approx 600 pages 1 Ink Cartridge High Yield yellow LC103Y Prints approx 600 pages 1 Ink Cartridge High Yield cyan blue LC103C Prints approx 600 pages 1 Ink Cartridge High Yield magenta red LC103M Prints approx 600 pages 1 Premium Plus Glossy Photo Paper Letter size 20 sheets BP71GLTR 4 6 size 20 s...

Page 6: ...E STATES IN THE USA AND SOME PROVINCES IN CANADA THE ABOVE EXCLUSION MAY NOT APPLY TO YOU IN NO EVENT WILL BROTHER S LICENSOR S BE LIABLE TO YOU FOR ANY CONSEQUENTIAL INCIDENTAL OR INDIRECT DAMAGES INCLUDING DAMAGES FOR LOSS OF BUSINESS PROFITS BUSINESS INTERRUPTION LOSS OF BUSINESS INFORMATION AND THE LIKE ARISING OUT OF THE USE OR INABILITY TO USE THE SOFTWARE EVEN IF BROTHER S LICENSOR HAS BEEN...

Page 7: ...of this manual and the specifications of this product are subject to change without notice Brother reserves the right to make changes without notice in the specifications and materials contained herein and shall not be responsible for any damages including consequential caused by reliance on the materials presented including but not limited to typographical and other errors relating to the publica...

Page 8: ...er machine to a computer You can also find useful information about using the Brother ControlCenter utility using your machine in a network environment and frequently used terms HTML file CD ROM Web Connect Guide This Guide provides useful information about accessing Internet services from the Brother machine as well as downloading images printing data and uploading files directly to Internet serv...

Page 9: ...trol panel overview 6 LCD screen 8 Basic Operations 8 Warning LED indications 9 2 Loading paper 10 Loading paper and other print media 10 Loading envelopes 13 Unprintable area 15 Paper settings 16 Paper Type 16 Paper Size 16 Acceptable paper and other print media 17 Recommended print media 17 Handling and using print media 17 Choosing the right print media 19 3 Loading documents 20 How to load doc...

Page 10: ...g the print head 35 Checking the print quality 36 Checking the print alignment 37 Setting the date and time 38 B Troubleshooting 39 Identifying your problem 39 Error and maintenance messages 40 Error animation 45 Printer jam or paper jam 45 If you are having difficulty with your machine 53 Machine Information 59 Checking the serial number 59 Checking the firmware version 59 Reset functions 59 How ...

Page 11: ...ix D Specifications 73 General 73 Print media 75 Copy 76 Scanner 76 Printer 77 Interfaces 77 Network 78 Computer requirements 79 Consumable items 80 E Index 81 ...

Page 12: ... models 2 Security features MFC models TX Lock 3 Sending a fax MFC models Additional sending options Additional sending operations 4 Receiving a fax MFC models Memory Receive Black White only Additional receiving operations 5 Dialing and storing numbers MFC models Voice operations Additional dialing operations Additional ways to store numbers 6 Printing reports Fax reports MFC models Reports 7 Mak...

Page 13: ... typeface identifies specific keys on the machine s control panel and buttons on the computer screen Italics Italicized typeface emphasizes an important point or refers you to a related topic Courier New Text in Courier New font identifies messages on the LCD of the machine WARNING WARNING indicates a potentially hazardous situation which if not avoided could result in death or serious injuries CA...

Page 14: ...he documentation from Start All Programs select Brother DCP XXXX where XXXX is your model name from the programs group and then choose User s Guides Windows 8 Windows Server 2012 Click Brother Utilities and then click the drop down list and select your model name if not already selected Click Support in the left navigation bar and then click User s Guides If you have not installed the software you...

Page 15: ...anguage if needed d Click User s Guides If the country screen appears choose your country e After the list of User s Guides appears choose the Guide you want to read How to find Scanning instructions 1 There are several ways you can scan documents You can find the instructions as follows Software and Network User s Guide Scan ControlCenter How to find Network setup instructions 1 Your machine can ...

Page 16: ...ur mobile device and scanning from your Brother machine to your mobile device when connected to a Wi Fi network Accessing Brother Support Windows 1 You can find all the contacts you will need such as web support Brother Solutions Center Customer Service and Brother Authorized Service Centers in Brother numbers on page i and on the CD ROM Click Brother Support on the Top Menu The following screen w...

Page 17: ...s web support Brother Solutions Center on the CD ROM Double click the Brother Support icon The following screen will appear To access the Brother Web Connect page click Brother Web Connect To register your machine from the Brother Product Registration Page http www brother com registration click On Line Registration For the latest news and product support information http solutions brother com cli...

Page 18: ...ct Guide 3 Menu keys or Press d or c to move the selected area left or right on the LCD or Press a or b to scroll through the menus and options Menu Access the main menu Clear Press to go back to the previous menu level OK Lets you choose a setting 4 Warning icon The warning icon lights up when there is an error or maintenance message Press Stop Exit to view the instructions on the LCD For informa...

Page 19: ...rint quality To prolong print head life provide better ink efficiency and maintain print quality you should keep your machine connected to the power at all times 7 Start keys Black Start Lets you start making copies in black white Also lets you start a scanning operation in color or black white depending on the scan setting Color Start Lets you start making copies in full color Also lets you start...

Page 20: ...1 The following steps show how to change a setting in the machine In this example the Paper Type setting is changed from Plain Paper to Inkjet Paper a Press Menu b Press a or b to choose General Setup Press OK c Press a or b to choose Paper Type Press OK d Press a or b to choose Inkjet Paper Press OK You can see the current setting on the LCD NOTE Press Clear if you want to go back to the previous...

Page 21: ...eady The DCP is ready for use Orange Cover Open The cover is open Close the cover See Error and maintenance messages on page 40 Cannot Print Replace the ink cartridge with a new one See Replacing the ink cartridges on page 32 Paper Error Put paper in the tray or clear the paper jam Check the LCD message See Troubleshooting on page 39 Other Messages Check the LCD message See Error and maintenance m...

Page 22: ...n close it and then close the paper support 2 When you load a different paper size in the tray you will need to change the Paper Size setting in the machine at the same time See Paper Size on page 16 b Lift the output paper tray cover 1 c Gently press and slide the paper width guides 1 and then the paper length guide 2 to fit the paper size Make sure that the triangular marks 3 on the paper width ...

Page 23: ... into the paper tray printing surface face down and top edge in first Check that the paper is flat in the tray IMPORTANT Be careful not to push the paper in too far it may lift at the back of the tray and cause paper feed problems NOTE If you want to add paper before the tray is empty remove the paper from the tray and combine it with the paper you are adding Always fan the stack of paper well bef...

Page 24: ...the paper g Close the output paper tray cover h Slowly and firmly push the paper tray completely into the machine i While holding the paper tray in place pull out the paper support 1 until it locks into place and then unfold the paper support flap 2 IMPORTANT DO NOT use the paper support flap when printing on Legal size paper 1 2 1 ...

Page 25: ...will not feed correctly That are of a baggy construction That have windows That are embossed have raised writing on them That have clasps or staples That are pre printed on the inside Occasionally you may experience paper feed problems caused by the thickness size and flap shape of the envelopes you are using Loading envelopes 2 a Before loading press the corners and sides of envelopes to make the...

Page 26: ... have problems printing on envelopes with the flap on the short edge try the following 2 a Open the envelope flap b Put the envelope into the paper tray with the printing surface face down and the flap positioned as shown in the illustration c Select Reverse Print Windows or Reverse page orientation Macintosh in the printer driver s dialog box and then adjust the size and margin in the application...

Page 27: ...rned on For more information see Software and Network User s Guide Print without a Border Windows or Print without a Border Macintosh NOTE The Borderless print feature is not available for envelopes 2 sided printing and some paper sizes such as Legal and Executive For more information see Printer on page 77 Cut Sheet Paper Envelopes Top 1 Left 2 Bottom 3 Right 4 Cut Sheet 0 12 in 3 mm 0 12 in 3 mm...

Page 28: ...d surface face up onto the paper tray at the front of the machine When you use transparencies or glossy paper remove each sheet at once to prevent smudging or paper jams Paper Size 2 You can use the following sizes of paper for copies Letter Legal A4 A5 Executive and Photo 4 6 10 15 cm When you change the size of paper you load in the machine you will need to change the Paper Size setting at the s...

Page 29: ...purpose When using transparencies or photo paper remove each sheet at once to prevent smudging or paper jams Avoid touching the printed surface of the paper immediately after printing the surface may not be completely dry and may stain your fingers Recommended print media 2 To get the best print quality we suggest using the Brother paper listed in the table We recommend using 3M Transparency Film ...

Page 30: ... to occur Extremely shiny or highly textured Paper that cannot be arranged uniformly when stacked Paper made with a short grain Paper capacity of the output paper tray cover 2 Up to 50 sheets of Letter Legal or A4 20 lb 80 g m2 paper Transparencies and photo paper must be picked up from the output paper tray cover one page at a time to avoid smudging 1 1 ...

Page 31: ... Yes Envelopes C5 Envelope 6 4 9 in 162 229 mm Yes DL Envelope 4 3 8 7 in 110 220 mm Yes Com 10 4 1 8 9 1 2 in 105 241 mm Yes Monarch 3 7 8 7 1 2 in 98 191 mm Yes Transparencies Letter 8 1 2 11 in 215 9 279 4 mm Yes Yes A4 8 3 11 7 in 210 297 mm Yes Yes Legal 8 1 2 14 in 215 9 355 6 mm Yes Yes A5 5 8 8 3 in 148 210 mm Yes Yes Paper Type Weight Thickness No of sheets Cut Sheet Plain Paper 17 to 32 ...

Page 32: ...How to load documents 3 a Lift the document cover b Using the document guidelines on the left and top place the document face down in the upper left corner of the scanner glass 1 document cover c Close the document cover IMPORTANT If you are scanning a book or thick document DO NOT slam the cover down or press on it Loading documents 3 Length Up to 11 7 in 297 mm Width Up to 8 5 in 215 9 mm Weight...

Page 33: ...nscannable area depends on the settings in the application you are using This figure shows the unscannable areas Usage Document Size Top 1 Bottom 3 Left 2 Right 4 Copy All paper sizes 0 12 in 3 mm 0 12 in 3 mm Scan 0 04 in 1 mm 0 04 in 1 mm 1 3 2 4 ...

Page 34: ...an change the following copy settings Press a or b to scroll through the copy settings When the setting you want is highlighted press OK Basic User s Guide For information about changing the following copy settings see page 23 Paper Type Paper Size Advanced User s Guide For information about changing the following copy settings see Advanced User s Guide Copy options Quality Enlarge Reduce Page Lay...

Page 35: ...parency Press OK e If you do not want to change any other settings press Black Start or Color Start Paper Size 4 If you are copying on paper other than Letter size you will need to change the Paper Size setting You can copy only on Letter Legal A4 A5 Executive or Photo 4 6 10 15 cm paper a Load your document b Enter the number of copies you want c Press a or b to choose Paper Size Press OK d Press...

Page 36: ...application choose the Print command c Choose the name of your machine in the Print dialog box and click Properties or Preferences depending on the application you are using d Choose the settings you want to change in the Properties dialog box Commonly used settings include Media Type Print Quality Paper Size Orientation Color Grayscale Ink Save Mode Scaling 2 sided Booklet e Click OK f Click Prin...

Page 37: ...ure it with a TCP IP address Install the scanner drivers from the CD ROM See Quick Setup Guide Install MFL Pro Suite Configure the machine with a TCP IP address if network scanning does not work For more information see Software and Network User s Guide Configure Network Scanning for Windows How to scan to a computer 6 ...

Page 38: ...aunch specific applications a Load your document See How to load documents on page 20 b Windows XP Windows Vista and Windows 7 Open ControlCenter4 by clicking Start All Programs Brother DCP XXXX where XXXX is your model name ControlCenter4 The ControlCenter4 application will open Windows 8 Click Brother Utilities and then click the drop down list and select your model name if not already selected ...

Page 39: ...ialog box appears You can change the default settings 1 Choose PDF pdf from the File Type drop down list 2 You can enter the file name you want to use for the document 3 You can save the file to the default folder or choose your preferred folder by clicking the Browse button 4 You can choose a scanning resolution from the Resolution drop down list 5 You can choose the document size from the Docume...

Page 40: ...Chapter 6 28 f Click OK g Click the Scan tab h Click File i Click Scan The machine starts the scanning process The folder where the scanned data is saved will open automatically ...

Page 41: ...other DCP XXXX where XXXX is your model name ControlCenter4 The ControlCenter4 application will open Windows 8 Click Brother Utilities and then click the drop down list and select your model name if not already selected Click SCAN in the left navigation bar and then click ControlCenter4 The ControlCenter4 application will open b Make sure the machine you want to use is selected from the Model drop...

Page 42: ...an enter the file name you want to use for the document 3 You can save the file to the default folder or choose your preferred folder by clicking the Browse button 4 You can choose a scanning resolution from the Resolution drop down list 5 You can choose the document size from the Document Size drop down list f Click OK 1 2 4 5 3 ...

Page 43: ...ault settings go to step e e Press a or b to choose Set with Panel Press OK f Press a or b to choose On Press OK g Choose the settings for Scan Type Resolution File Type Scan Size and Remove Background as needed Press OK h Press Black Start or Color Start The machine starts the scanning process NOTE The following scan modes are available Scan to File Scan to E mail Scan to Image Web Service 1 1 Wi...

Page 44: ...eyes wash it out with water at once and call a doctor if you are concerned IMPORTANT Brother strongly recommends that you do not refill the ink cartridges provided with your machine We also strongly recommend that you continue to use only Genuine Brother Brand replacement ink cartridges Use or attempted use of potentially incompatible ink and or cartridges in the Brother machine may cause damage t...

Page 45: ...ke out the ink cartridge d Turn the green release lever on the orange protective packing 1 counterclockwise until it releases the vacuum seal Then remove the orange protective packing as shown IMPORTANT DO NOT shake the ink cartridges If ink gets on your skin or clothing immediately wash it off with soap or detergent DO NOT touch the cartridge in the area indicated 2 this can prevent the machine f...

Page 46: ...cartridge is installed correctly Remove the ink cartridge and reinstall it slowly and firmly until it latches IMPORTANT DO NOT take out ink cartridges if you do not need to replace them If you do so it may reduce the ink quantity and the machine will not know the quantity of ink left in the cartridge DO NOT touch the cartridge insertion slots If you do so the ink may stain your skin If you mix the...

Page 47: ... maintain good print quality the machine will automatically clean the print head when needed You can start the cleaning process manually if there is a print quality problem Clean the print head if you get a horizontal line in the text or graphics or blank spots where text should appear on your printed pages You can clean Black only Yellow Cyan and Magenta together or all four colors at once Cleani...

Page 48: ...nt Quality Check Sheet f Check the quality of the four color blocks on the sheet g The LCD asks you if the print quality is OK Do one of the following If all lines are clear and visible press Yes to finish the Print Quality check and go to step k If lines are missing as shown below press to choose No h The LCD asks you if the print quality is OK for black and then for the three colors Press Yes or...

Page 49: ...ts printing the Alignment Check Sheet f For the A pattern press d or c to choose the number of the test print that has the fewest visible vertical stripes 1 9 Press OK Repeat this step for the B C D and E patterns In the example number 6 is the best choice for A B C D and E g Press Stop Exit NOTE i When a print head nozzle is clogged the printed sample looks like this After the print head nozzle i...

Page 50: ...Press a or b to choose Date Time Press OK d To enter the last two digits of the year press a b d or c to select a number and press OK To save the year press a b d or c to select and press OK e Repeat for Month and Day f Press a or b to choose 12h Clock or 24h Clock and then press OK g Enter the time and then press OK h 12h Clock only Press a or b to choose AM or PM and then press OK i Press Stop E...

Page 51: ...fy the problem and then go to the suggested page Paper handling and Printing problems Printing Difficulties on page 53 Print Quality Difficulties on page 55 Paper Handling Difficulties on page 56 Copying problems Copying Difficulties on page 57 Scanning problems Scanning Difficulties on page 57 Software and Network problems Software Difficulties on page 58 Network Difficulties on page 58 Troublesh...

Page 52: ... Replace Ink One or more of the color ink cartridges have reached the end of their life You can use the machine in black white mode for approximately four weeks depending on the number of pages you print While this message appears on the LCD each operation works in the following way Printing If you choose Grayscale in the Advanced tab of the printer driver you can use the machine as a black white ...

Page 53: ...rother Innobella ink the machine may not detect the ink volume Use a new Genuine Brother Innobella Ink Cartridge If the error is not cleared call Brother Customer Service Cannot Print Replace Ink One or more of the ink cartridges have reached the end of their life The machine will stop all print operations Replace the ink cartridges See Replacing the ink cartridges on page 32 Cover is Open The sca...

Page 54: ... Repairs resulting from the use of non Brother supplies may not be covered under the stated product warranty The ink absorber box or flushing box will need to be replaced Call Brother Customer Service or a Brother Authorized Service Center to have your machine serviced See Brother numbers on page i Other reasons for cleaning are 1 After a paper jam has been cleared the machine automatically cleans...

Page 55: ...e Advanced User s Guide Cleaning the paper pick up rollers The Jam Clear Cover is not closed correctly Make sure the Jam Clear Cover is closed evenly at both ends See Printer jam or paper jam on page 45 The paper is jammed in the machine Remove the jammed paper by following the steps in Printer jam or paper jam on page 45 If this error occurs often during 2 sided printing the paper feed rollers ma...

Page 56: ...ontinues disconnect the machine from the power for several minutes and then reconnect it Wrong Ink Color An ink cartridge has been installed in the wrong position Check which ink cartridges are not matched by color to their ink cartridge positions and move them to their correct positions Wrong Paper Size The Paper Size setting does not match the size of paper in the tray Or you did not set the pap...

Page 57: ...jam or paper jam B Locate and remove the jammed paper by following these steps a Unplug the machine from the AC power outlet b Pull the paper tray 1 completely out of the machine c Pull the two green levers inside the machine to remove the jammed paper d Place both hands under the plastic tabs on both sides of the machine to lift the scanner cover into the open position e Pull the jammed paper 1 o...

Page 58: ...ation 2 you cannot move it Re connect the power cord Hold down Stop Exit until the print head moves to the center Then unplug the machine from the power source and take out the paper If the paper is jammed under the print head unplug the machine from the power source and then move the print head to take out the paper Hold the concave areas with the triangle marks as shown in the illustration 3 to ...

Page 59: ...for any pieces of paper h Look inside the machine from a lower angle and make sure there are no pieces of paper remaining i Open the Jam Clear Cover 1 at the back of the machine j Remove the jammed paper k Close the Jam Clear Cover Make sure the cover is closed correctly 1 1 ...

Page 60: ...until it locks in the open position and then unfold the paper support flap Make sure you pull out the paper support until it locks into place IMPORTANT DO NOT use the paper support flap when printing on Legal size paper o Re connect the power cord NOTE If there is a repeat paper jam a small piece of paper may be stuck in the machine See Additional paper jam clear operations on page 48 Additional p...

Page 61: ...to remove the jammed paper d Place both hands under the plastic tabs on both sides of the machine to lift the scanner cover into the open position e Load one sheet of thick Letter or A4 sized paper such as glossy paper deep into the machine as shown in the illustration ...

Page 62: ...OT touch the encoder strip 1 Doing this may cause damage to the machine g Pull the thick paper out of the machine h Open the Jam Clear Cover 1 at the back of the machine i Load one sheet of thick Letter or A4 sized paper such as glossy paper deep into the machine as shown in the illustration 1 1 ...

Page 63: ...use damage to the machine k Pull the thick paper out of the machine l Close the Jam Clear Cover Make sure the cover is closed correctly m Lift the scanner cover 1 to release the lock Gently push the scanner cover support down 2 and close the scanner cover 3 using both hands CAUTION Be careful not to pinch your fingers when you close the scanner cover 1 2 3 1 ...

Page 64: ...52 n Put the paper tray firmly back in the machine o Re connect the power cord ...

Page 65: ... model name If the printer is offline it will display Use Printer Online Select this option to enable the printer Windows Vista and Windows Server 2008 Click Control Panel Hardware and Sound Printers Right click Brother DCP XXXX Printer where XXXX is your model name If the printer is offline it will show Use Printer Online Select this option to enable the printer Windows 7 and Windows Server 2008 ...

Page 66: ... perform Page Layout printing Check that the paper size setting in the application and in the printer driver are the same Print speed is too slow Try changing the printer driver setting The highest resolution needs longer data processing sending and printing time Try the other quality settings in the printer driver as follows Windows Click Color Settings on the Advanced tab and make sure you unche...

Page 67: ...5 Make sure you are using Genuine Brother Innobella Ink Try using the recommended types of paper See Acceptable paper and other print media on page 17 To prolong print head life provide the best ink cartridge economy and maintain print quality we do not recommend frequently unplugging the machine and or leaving the machine unplugged for extended periods of time We recommend using to power down the...

Page 68: ...age Windows Select Reverse Order in the Basic tab of the printer driver The printouts are wrinkled Windows In the printer driver Advanced tab click Color Settings and uncheck Bi Directional Printing Macintosh In the printer driver choose Print Settings click Advanced choose Other Print Options and uncheck Bi Directional Printing Make sure you are using Genuine Brother Innobella Ink Paper Handling ...

Page 69: ...Sides of the Paper Windows or Prevent Smudged Printouts and Paper Jams When Printing on Both Sides of the Paper Macintosh If paper jams occur often during 2 sided printing the paper feed rollers may be stained with ink Clean the paper feed rollers See Advanced User s Guide Cleaning the paper feed rollers Copying Difficulties Difficulty Suggestions Black marks or spots appear in copies Black marks ...

Page 70: ...me Enter any description for example Brother NetScan In Port number Enter 54925 In Protocol UDP is selected Please refer to the instruction manual that came with your third party Security Firewall Software or call the software manufacturer Macintosh Select Other from the Model drop down list in the main screen of ControlCenter2 In the Device Selector window make sure Network is selected in Connect...

Page 71: ...vailable 1 Machine Reset You can reset all the machine s settings that you have changed such as the Date and Time 2 Network You can reset the print server back to its default factory settings Network Reset will affect the password and IP address information 3 All Settings You can restore all settings to the factory setting Brother strongly recommends performing this procedure before handing over o...

Page 72: ...s tables so you can see all the available choices for each setting and feature at a glance You can use these tables to quickly set up your preferred settings in the machine Memory Storage C Even if there is a power failure you will not lose your menu settings because they are stored permanently Temporary settings will be lost You may have to reset the time and date Settings and features tables C ...

Page 73: ...t Quality Alignment Lets you check the print quality or alignment 36 37 Cleaning Black Color All Lets you clean the print head 35 Ink Volume Lets you check the available ink volume See General Setup Paper Type Plain Paper Inkjet Paper Brother BP71 Other Glossy Transparency Sets the type of paper in the paper tray 16 Paper Size Letter Legal A4 A5 EXE 4 x6 Sets the size of paper in the paper tray 16...

Page 74: ...e 1Min 2Mins 3Mins 5Mins 10Mins 30Mins 60Mins You can choose how long the machine must be idle before it enters Sleep Mode Auto Power Off Off 1h 2h 4h 8h Set the number of hours you want the machine to remain in Sleep Mode before turning itself off When set to Off the machine will not power off automatically Level1 Level2 Level3 Options Descriptions Page See Advanced User s Guide The factory setti...

Page 75: ...XXXX Enter the Node name WINS Config Auto Static Chooses the WINS configuration mode WINS Server Primary 000 000 000 000 Secondary 000 000 000 000 Specifies the IP address of the primary or secondary WINS server DNS Server Primary 000 000 000 000 Secondary 000 000 000 000 Specifies the IP address of the primary or secondary DNS server APIPA On Off Automatically allocates the IP address from the li...

Page 76: ... the current wireless network status Signal You can see the current wireless network signal strength SSID You can see the current SSID Comm Mode You can see the current Communication Mode MAC Address You can see your machine s MAC address Web Connect Settings Proxy Settings Proxy Connection On Off You can change the Web connection settings See Address Port User Name Password Level1 Level2 Level3 L...

Page 77: ...t you have changed such as the Date and Time 59 Network Yes No Resets the print server back to its factory default settings such as the password and IP address information All Settings Yes No Resets all the machine s settings back to the factory settings Local Language USA only English Spanish Allows you to change the LCD language for your country See Local Language Canada only English French Allo...

Page 78: ... 100dpi 200dpi 300dpi 600dpi You can choose the scan resolution for your document File Type If you choose the Color option in the Scan Type setting PDF JPEG If you choose the B W option in the Scan Type setting TIFF PDF You can choose the file format for your document Scan Size Letter A4 A5 EXE 4 x6 Business Card You can choose the scan size for your document Remove Background Off Low Medium High ...

Page 79: ...an choose the scan resolution for your document File Type If you choose the Color option in the Scan Type setting PDF JPEG If you choose the B W option in the Scan Type setting TIFF PDF You can choose the file format for your document Scan Size Letter A4 A5 EXE 4 x6 Business Card You can choose the scan size for your document Remove Background Off Low Medium High Changes the amount of background c...

Page 80: ... you choose the B W option in the Scan Type setting TIFF PDF You can choose the file format for your document Scan Size Letter A4 A5 EXE 4 x6 Business Card You can choose the scan size for your document Remove Background Off Low Medium High Changes the amount of background color that is removed Web Service Appears when you install a Web Services Scanner which is displayed in your computer s Networ...

Page 81: ...per size that matches the paper in the tray 23 Enlarge Reduce 100 See Enlarge 198 4 x6 iA4 186 4 x6 iLTR 104 EXEiLTR You can choose the enlargement ratio for the next copy Reduce 97 LTRiA4 93 A4iLTR 85 LTRiEXE 83 78 46 LTRi4 x6 You can choose the reduction ratio for the next copy Fit to Page Your machine will adjust the size of the next copy to the paper size you set Custom 25 400 You can enter an...

Page 82: ... 1 ID or Poster copies Advanced Settings Off Remove Background Options Low Medium High Change the amount of background color that is removed Set New Default You can save your copy settings Factory Reset You can restore all the settings back to the factory settings Level1 Level2 Level3 Options Descriptions Page See Advanced User s Guide The factory settings are shown in Bold with an asterisk ...

Page 83: ...vices may have been added and or service names may have been changed by the provider since this document was published See SKYDRIVE BOX GOOGLE DRIVE EVERNOTE DROPBOX FACEBOOK PICASA WEB ALBUMS FLICKR Please go to the Brother Solutions Center to download the Web Connect Guide at http solutions brother com The factory settings are shown in Bold with an asterisk ...

Page 84: ...haracters that are available may differ depending on your country Inserting symbols C Press a b d or c to select and press OK to cycle between upper case lower case and special characters Press a b d or c to select the symbol you want to choose and press OK If you want to return to the numbers and letters display press a b d or c to select and press OK Making corrections C If you entered an incorr...

Page 85: ...24712 printed pattern 4 Measured according to IEC 62301 Edition 2 0 5 Even when the machine is turned off it will automatically turn itself on periodically for print head maintenance and then turn itself off Specifications D Printer Type Inkjet Print Head Black Color Piezo with 210 nozzles 1 Piezo with 70 nozzles 3 Memory Capacity 64 MB LCD Liquid Crystal Display 1 8 in 44 9 mm TFT Color LCD 1 Pow...

Page 86: ...A Maximum 1 Temperature Operating Best Print Quality 50 to 95 F 10 to 35 C 68 to 91 F 20 to 33 C Humidity Operating Best Print Quality 20 to 80 without condensation 20 to 80 without condensation Document Size Width Max 8 5 in 215 9 mm Length Max 11 7 in 297 mm 6 3 in 161 mm 16 1 in 410 mm 14 7 in 374 mm 18 5 in 471 mm ...

Page 87: ... Paper Inkjet Paper coated paper Glossy Paper 1 and Transparency 1 2 Paper Size 3 Letter Legal Executive A4 A5 A6 Envelopes Com 10 DL C5 Monarch Photo 4 6 10 15 cm Photo 2L 5 7 13 18 cm and Index Card 5 8 127 203 mm Width 3 86 in 8 5 in 98 mm 215 9 mm Length 5 8 in 14 in 148 mm 355 6 mm For more details see Paper weight thickness and capacity on page 19 Maximum paper tray capacity Up to 100 sheets...

Page 88: ... 99 pages Enlarge Reduce 25 to 400 in increments of 1 Resolution Prints up to 1200 2400 dpi Color Black Yes Yes TWAIN Compliant Yes Windows XP 1 Windows Vista Windows 7 Windows 8 Mac OS X v10 6 8 10 7 x 10 8 x WIA Compliant Yes Windows XP 1 Windows Vista Windows 7 Windows 8 ICA Compliant Yes Mac OS X v10 6 8 10 7 x 10 8 x Color Depth 30 bit color Processing Input 24 bit color Processing Output 256...

Page 89: ... USB 2 0 Hi Speed interface The machine can also be connected to a computer that has a USB 1 1 interface 2 Third party USB ports are not supported Resolution Up to 1200 6000 dpi Printing Width 3 8 26 in 8 5 in borderless 1 Borderless 2 Letter A4 A6 Photo 4 6 10 15 cm Index Card 5 8 127 203 mm Photo 2L 5 7 13 18 cm Print Speed 4 USB 1 2 Use a USB 2 0 interface cable that is no longer than 6 feet 2 ...

Page 90: ...re 1 See Computer requirements on page 79 2 Windows If you require more advanced printer management use the latest Brother BRAdmin Professional utility version that is available as a download from http solutions brother com Macintosh The latest Brother BRAdmin Light is available as a download from http solutions brother com Wireless Network Security SSID 32 characters WEP 64 128 bit WPA PSK TKIP A...

Page 91: ...dows 7 1 Windows 8 1 650 MB Windows Server 2003 Windows Server 2003 R2 Windows Server 2008 N A Printing 50 MB N A Windows Server 2008 R2 Windows Server 2012 64bit x64 processor Macintosh Operating System Mac OS X v10 6 8 OS X v10 7 x OS X v10 8 x Printing Scanning Intel Processor 80 MB 550 MB Conditions 1 For WIA 1200 1200 resolution Brother Scanner Utility enables to enhance up to 19200 19200 dpi...

Page 92: ...Standard Yield Magenta LC101M Black Yellow Cyan and Magenta Approximately 300 pages 1 High Yield Black LC103BK High Yield Yellow LC103Y High Yield Cyan LC103C High Yield Magenta LC103M Black Yellow Cyan and Magenta Approximately 600 pages 1 1 Approximate cartridge yield is declared in accordance with ISO IEC 24711 For more information about the replacement consumables visit us at http www brother ...

Page 93: ...er type 23 using scanner glass 20 D Document loading 20 E Envelopes 13 19 Error messages on LCD 40 Absorber NearFull 40 B W Print Only 40 Cannot Detect 41 Cannot Print 41 Cover is Open 41 Data Remaining 41 Ink Absorber Full 42 Ink low 42 No Ink Cartridge 42 No Paper Fed 43 Out of Memory 43 Paper Jam 44 Unable to Clean 44 Unable to Init 44 Unable to Print 44 Unable to Scan 44 Wrong Paper Size 44 G ...

Page 94: ...and Network User s Guide Serial Number how to find See inside front cover Step by step Settings Tables 60 T Text entering 72 Transparencies 17 19 75 Troubleshooting error messages on LCD 40 if you are having difficulty copying 57 Network 58 paper handling 56 print quality 55 printing 53 scanning 57 software 58 maintenance messages on LCD 40 paper jam 45 U Unscannable area 21 W Warranties are in th...

Page 95: ... Brother International Corporation Canada Ltd 1 rue Hôtel de Ville Dollard des Ormeaux QC Canada H9B 3H6 Visit us on the World Wide Web http www brother com This machine is approved for use in the country of purchase only Local Brother companies or their dealers will only support machines purchased in their own countries ...

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