Brother DCP-8250DN Basic User'S Manual Download Page 78

Page: 78 / 155

If you think there is a problem with your machine, check each of the items below first and then
follow the troubleshooting tips.

You can correct most problems by yourself. If you need additional help, the Brother Solutions
Center offers the latest FAQs and troubleshooting tips.

Visit us at http://solutions.brother.com/.

Identifying your problem

First, check the following:



The machine's power cord is connected correctly and the machine's power switch is turned on.
If the machine does not turn on after connecting the power cord, see

Other difficulties

page 95.



All of the protective parts have been removed.



Paper is inserted correctly in the paper tray.



The interface cables are securely connected to the machine and the computer.



LCD Messages

(See

Error and maintenance messages

page 71.)

If you did not solve the problem with the above checks, identify your problem and then go to the
page suggested below.

Paper handling and Printing problems:



Printing difficulties

page 90



Paper handling difficulties

page 92

Copying problems:



Copying difficulties

page 93

Scanning problems:



Scanning difficulties

page 93

Software and Network problems:



Software difficulties

page 93



Network difficulties

page 94

Troubleshooting

Summary of Contents for DCP-8250DN

Page 1: ...Basic User s Guide DCP 8250DN Version 0 UK IRE ...

Page 2: ...er 1 Date of Purchase Place of Purchase 1 The serial number is on the back of the unit Retain this User s Guide with your sales receipt as a permanent record of your purchase in the event of theft fire or warranty service Register your product on line at http www brother com registration 2012 Brother Industries Ltd All rights reserved ...

Page 3: ...using the Brother ControlCenter utility PDF file Installer CD ROM In the box Network User s Guide This Guide provides useful information about wired network settings and security settings using the Brother machine You can also find supported protocol information for your machine and detailed troubleshooting tips PDF file Installer CD ROM In the box Google Cloud Print Guide This Guide provides deta...

Page 4: ...Loading paper in the standard paper tray and the optional lower tray 11 Loading paper in the multi purpose tray MP tray 13 Unscannable and unprintable areas 17 Paper settings 18 Paper Size and Type 18 Tray Use in Copy mode 19 Tray Use in print mode 19 Acceptable paper and other print media 20 Recommended paper and print media 20 Type and size of paper 20 Handling and using special paper 22 3 Loadi...

Page 5: ... from a computer 38 Printing a document 38 8 How to scan to a computer 39 Scanning a document as a PDF file using ControlCenter4 Windows 39 Changing the Scan button settings 42 Before scanning 42 Scan button settings 42 Scanning using the Scan button 44 A Routine maintenance 45 Replacing the consumable items 45 Replacing the toner cartridge 48 Replacing the drum unit 54 Cleaning and Checking the m...

Page 6: ...he machine 81 Paper is jammed inside the machine 84 Paper is jammed in the duplex tray 88 If you are having difficulty with your machine 90 Improving the print quality 96 Machine Information 103 Checking the Serial Number 103 Reset functions 103 How to reset the machine 103 C Menu and features 104 On screen programming 104 Menu table 104 Menu and mode buttons 104 Menu table 105 Entering text 131 D...

Page 7: ...ht Saving Time Ecology features Quiet mode feature LCD screen 2 Security features Secure Function Lock 2 0 Setting Lock 3 Using Address Book Additional ways to store numbers 4 Printing reports Reports 5 Making copies Copy settings A Routine maintenance Cleaning and checking the machine Replacing periodic maintenance parts Packing and shipping the machine B Options Optional paper tray LT 5400 Memor...

Page 8: ...vi ...

Page 9: ...ded may result in damage to property or loss of product functionality Prohibition icons indicate actions that must not be performed Electrical Hazard icons alert you to a possible electrical shock Fire Hazard icons alert you to the possibility of fire Hot Surface icons warn you not to touch machine parts that are hot Notes tell you how you should respond to a situation that may arise or give tips ...

Page 10: ...ion on the Installer CD ROM by following the instructions below a Turn on your computer Insert the Installer CD ROM into your CD ROM drive Note If the Brother screen does not appear automatically go to My Computer Computer double click the CD ROM icon and then double click start exe b If the model name screen appears click your model name c If the language screen appears click your language The CD...

Page 11: ... Nuance PaperPort 12SE How to Guides can be viewed from the Help section in the Nuance PaperPort 12SE application Presto PageManager User s Guide Macintosh users Note Presto PageManager must be downloaded and installed before use For further instructions see Accessing Brother Support Macintosh uu page 5 The complete Presto PageManager User s Guide can be viewed from the Help section in the Presto ...

Page 12: ... Windows Phone Web Connect Guide 1 This Guide provides details about how to configure and use your Brother machine to scan load and view images and files on certain Web sites that provide these services Accessing Brother Support Windows 1 You can find all the links you will need such as Web support Brother Solutions Center on the Installer CD ROM Click Brother Support on the main menu The followin...

Page 13: ...en will appear To download and install Presto PageManager click Presto PageManager To register your machine using the Brother Product Registration Page http www brother com registration click On Line Registration For the latest news and product support information http solutions brother com click Brother Solutions Center To visit our website for original Brother Supplies http www brother com origi...

Page 14: ...een LCD You can access the menus and options by pressing buttons displayed on the screen 3 Dial pad Use these keys as a keyboard for entering information into the machine 4 Stop Exit Stops an operation or exits from a menu 5 Start Lets you start making copies 1 2 01 01 2012 11 00 Copy Scan Web Print Direct Print Menu Menu Secure 01 COPY ...

Page 15: ... Print Menu Menu Secure 01 COPY Machine Status Description Ready Mode The machine is ready to print in Sleep mode there is no print data or the power switch is off Receiving Data Green blinking The machine is either receiving data from the computer processing data in memory or printing data Data Remaining in Memory Green Print data remains in the machine s memory ...

Page 16: ...y when you insert a USB flash memory drive or digital camera in the machine s USB direct interface 5 Menu Lets you access the main menu 6 Address Book Lets you search for the number you want to E mail 7 Security indicator Shows the machine s security status Appears when you turn on Secure Function Lock or Setting Lock 8 Mode Buttons Copy Puts the machine in Copy mode Scan Puts the machine in Scan ...

Page 17: ...t may damage the machine The following steps show how to change a setting in the machine In this example the LCD back light setting is changed from Light to Dark a Press Menu b Press a or b to display General Setup Press General Setup c Press a or b to display LCD Settings Press LCD Settings d Press Backlight e Press Dark f Press Stop Exit General Setup Printer Print Reports Network Menu Tray Sett...

Page 18: ...on the machine will beep when you press a key or make a mistake You can choose a range of volume levels a Press Menu b Press a or b to display General Setup Press General Setup c Press a or b to display Beeper Press Beeper d Press Low Med High or Off e Press Stop Exit ...

Page 19: ...er in the standard paper tray and the optional lower tray 2 You can load up to 500 sheets in paper tray 1 and 2 Paper can be loaded up to the maximum paper mark on the right hand side of the paper tray For recommended paper to use see Acceptable paper and other print media uu page 20 Printing on plain paper thin paper or recycled paper from Tray 1 and Tray 22 a Pull the paper tray completely out o...

Page 20: ...se paper jams The side to be printed on must be face down The paper guides gently touch the sides of the paper so it will feed correctly e Put the paper tray firmly back in the machine Make sure that it is completely inserted into the machine f Lift up the support flap 1 to prevent paper from sliding off the face down output tray or remove each page as soon as it comes out of the machine 1 1 ...

Page 21: ... of plain paper Use this tray to print or copy on thick paper bond paper labels or envelopes For recommended paper to use see Acceptable paper and other print media uu page 20 Printing on plain paper thin paper recycled paper and bond paper from the MP tray 2 a Open the MP tray and lower it gently b Pull out the MP tray support 1 and unfold the flap 2 1 2 ...

Page 22: ...to be printed on must be face up with the leading edge top of the paper in first The paper guides must gently touch the sides of the paper so it will feed correctly d Lift up the support flap to prevent paper from sliding off the face down output tray or remove each page as soon as it comes out of the machine 1 ...

Page 23: ...elopes from the MP tray 2 Before loading press the corners and sides of the envelopes to make them as flat as possible a Open the back cover face up output tray b Open the MP tray and lower it gently c Pull out the MP tray support 1 and unfold the flap 2 1 2 ...

Page 24: ...er mark 1 The side to be printed on is face up e Send the print data to the machine Note Remove each printed envelope immediately to prevent a paper jam If your thick paper curls during printing put only one sheet at a time in the MP tray and open the back cover face up output tray to let the printed pages exit to the face up output tray f Close the back cover face up output tray 1 ...

Page 25: ...the application you are using Note When using BR Script3 emulation the unprintable area around the edges of the paper is 4 2 mm Usage Document Size Top 1 Bottom 3 Left 2 Right 4 Copy Letter 4 mm 4 mm a single copy or a 1 in 1 copy A4 4 mm 3 mm Legal 4 mm 4 mm Scan Letter 3 mm 3 mm A4 3 mm 3 mm Legal 3 mm 3 mm Print Letter 4 2 mm 6 35 mm A4 4 2 mm 6 01 mm Legal 4 2 mm 6 35 mm 1 3 2 4 ...

Page 26: ...isplay MP Tray Press MP Tray To set the paper type for Tray 1 press a or b to display Tray 1 Press Tray 1 To set the paper type for Tray 2 press a or b to display Tray 2 Press Tray 2 1 if it is installed e Press d or c to display the paper size options Press A4 Letter Legal Executive A5 A5 L 3 A6 3 B5 B6 Folio or Any 2 f Press Thin Plain Thick Thicker Recycled Paper or Label 4 g Press Stop Exit 1 ...

Page 27: ...pear only if Tray 2 is installed Note When loading documents in the ADF and MP T1 T2 or T1 T2 MP is selected the machine looks for the tray with the most suitable paper and pulls paper from that tray If no tray has suitable paper the machine pulls paper from the higher priority tray When using the scanner glass your document is copied from the higher priority tray even if more suitable paper is in...

Page 28: ...ing the printed surface of the paper immediately after printing Before you buy a lot of paper test a small quantity to make sure the paper is suitable Use labels that are designed for use in laser machines Recommended paper and print media 2 Type and size of paper 2 The machine feeds paper from the installed standard paper tray multi purpose tray or optional lower tray The names for the paper tray...

Page 29: ...Executive A5 A5 Long Edge A6 B6 Folio 1 Plain paper Thin paper Recycled paper up to 500 80 g m2 Multi purpose Tray MP Tray Width 76 2 to 215 9 mm Length 127 0 to 355 6 mm Plain paper Thin paper Thick paper Thicker paper Bond paper Recycled paper Envelopes Labels 50 sheets 80 g m2 3 Envelopes Optional Lower Tray Tray 2 A4 Letter Legal B5 Executive A5 B6 Folio 1 Plain paper Thin paper Recycled paper...

Page 30: ...fusing process 200 C If you use bond paper paper with a rough surface or paper that is wrinkled or creased the paper may exhibit degraded performance Types of paper to avoid 2 Important Some types of paper may not perform well or may cause damage to your machine DO NOT use paper that is highly textured that is extremely smooth or shiny that is curled or warped 1 A curl of 2 mm or greater may cause...

Page 31: ...xtured with clasps staples snaps or tie strings with self adhesive closures that are of a baggy construction that are not sharply creased that are embossed have raised writing on them that were previously printed by a laser machine that are pre printed on the inside that cannot be arranged neatly when stacked that are made of paper that weighs more than the paper weight specifications for the mach...

Page 32: ...et Using labels with spaces may result in labels peeling off and causing serious jams or print problems All labels used in this machine must be able to withstand a temperature of 200 C for a period of 0 1 seconds Labels can only be fed through the MP tray Types of labels to avoid 2 Do not use labels that are damaged curled wrinkled or an unusual shape Important DO NOT feed part used label sheets T...

Page 33: ... DO NOT use cardboard newspaper or fabric To avoid damaging your machine while using the ADF DO NOT pull on the document while it is feeding Note To scan documents that are not suitable for the ADF see Using the scanner glass uu page 26 It is easier to use the ADF if you are loading a multiple page document Make sure documents with correction fluid or written with ink are completely dry a Unfold t...

Page 34: ...ge at a time Document Sizes Supported 3 How to load documents 3 Note To use the scanner glass the ADF must be empty a Lift the document cover b Using the document guidelines on the left and top place the document face down in the upper left corner of the scanner glass c Close the document cover Important If the document is a book or is thick do not slam the cover or press on it Length Up to 355 6 ...

Page 35: ...r names you have stored in the Speed Dial memories See Storing Speed Dial numbers uu page 30 a Press Address Book b Press Search on the Touchscreen c Press the first few letters of the name on the Touchscreen Press OK d Press a or b to scroll until you find the name you are looking for Press the name you are looking for e Press Send a E mail f Press Start Note If the LCD shows Results cannot be fo...

Page 36: ... the default resolution for each Speed Dial number When you dial a Speed Dial number the LCD shows the name if you have stored it A scan profile can also be stored along with the E mail address If you lose electrical power the speed dial numbers stored in the memory will not be lost A scan profile is the resolution and other scan settings that you choose when you store a number ...

Page 37: ...ate on your machine using Web Based Management Choose Signed PDF from Administrator in Web Based Management How to install a certificate uu Network User s Guide Step 1 Enter SpeedDial Location Step 2 Enter Name Step 3 Select Registration Type Step 4 Enter E mail Address Step 5 Select Resolution Step 6 Select File type Speed Dial Enter the name you want to store or Press OK E Mail B W PDF Enter the...

Page 38: ...ail Color JPEG E Mail Color XPS E Mail Gray PDF E Mail Gray JPEG E Mail Gray XPS f Enter the E mail address up to 60 characters See Entering text uu page 131 to help you enter letters Press OK g To save a scan resolution along with the E mail address go to the appropriate step as shown in the following table Note When you are broadcasting and have scan profiles saved the profile of the Speed dial ...

Page 39: ... scanning l Enter a three digit Speed Dial location number 001 300 Press OK m When the LCD displays your settings press OK to confirm n Press Stop Exit Changing or Deleting Speed Dial numbers 4 You can change or delete a Speed Dial number that has already been stored a Press Address Book b Press Edit c Do one of the following Press Change to edit the name number or E mail address and go to step d ...

Page 40: ... available resolution options displayed on the Touchscreen If you chose PDF Type press one of the available file type options displayed on the Touchscreen Note How to change the stored name or number If you want to change a character press d or c to position the cursor under the character you want to change and then press Re enter the character The LCD will display your new setting g Do one of the...

Page 41: ...ng the scanner glass uu page 26 c Press Start Stop copying 5 To stop copying press Stop Exit Copy settings 5 Press Copy and then press d or c to choose the setting you want You can change the following copy settings Basic User s Guide Tray Setting Paper Size and Type uu page 18 Tray Use Copy uu page 19 Advanced User s Guide For details about changing the following settings uu Advanced User s Guide...

Page 42: ...ng on your application and operating system a From the menu bar of an application click File then Print b Choose Brother DCP XXXX Printer 1 and check the Print to file box 2 Click Print c Choose the folder you want to save the file to and enter the file name if you are prompted to If you are prompted for a file name only you can also specify the folder you want to save the file in by entering the ...

Page 43: ...in Deep Sleep mode the LCD does not show any information even if you connect a device to the USB direct interface Press the Touchscreen or any key to wake up the machine Press Direct Print on the Touchscreen the LCD will show the USB memory menu b Press Direct Print Note If your machine has been set to Secure Function Lock On you may not be able to access Direct Print uu Advanced User s Guide Swit...

Page 44: ...int Quality PDF Option Depending on the file type some of these settings may not appear g Do one of the following If you want to change other settings repeat step f If you do not want to change any other options press and go to step h h Press Start to print the data i Press Stop Exit Important To prevent damage to your machine DO NOT connect any device other than a digital camera or USB Flash memo...

Page 45: ...igital camera to the USB direct interface on the front of the machine b Press Direct Print on the LCD c Press Default Settings d Press a or b to display the setting you want to change Press the setting e Press the new option you want Repeat steps d to e for each setting you want to change Note How to display all available options When the LCD displays the d and c buttons press d or c to display al...

Page 46: ... the Installer CD ROM uu Quick Setup Guide b From your application choose the Print command c Choose the name of your machine in the Print dialog box and click Properties or Preferences depending on the application you are using d Choose the settings you want in the Properties dialog box and then click OK Paper Size Orientation Copies Media Type Resolution Print Settings Multiple Page Duplex Bookl...

Page 47: ... need to manually launch specific applications a Load your document See How to load documents uu page 25 b Open ControlCenter4 by clicking Start All Programs Brother XXX XXXX where XXX XXXX is your model name ControlCenter4 The ControlCenter4 application will open c Choose Home Mode or Advanced Mode before you use ControlCenter4 and then click OK This section briefly introduces the ControlCenter4 ...

Page 48: ...at PDF pdf is selected from the File Type pull down list 2 You can enter the file name you want to use for the document 3 You can save the file to the default folder or choose your preferred folder by clicking the Browse button 4 You can choose a scanning resolution from the Resolution pull down list 5 You can choose the document size from the Document Size pull down list f Click OK 1 2 4 5 3 ...

Page 49: ...How to scan to a computer 41 8 g Click File The machine starts the scanning process The folder where the scanned data is saved will open automatically ...

Page 50: ... address if network scanning does not work uu Software User s Guide Configuring Network Scanning Windows Scan button settings 8 You can change your machine s Scan button settings using ControlCenter4 a Open ControlCenter4 by clicking Start All Programs Brother XXX XXXX where XXX XXXX is your model name ControlCenter4 The ControlCenter4 application will open b Make sure the machine you want to use ...

Page 51: ...ist 2 You can enter the file name you want to use for the document 3 You can save the file to the default folder or choose your preferred folder by clicking the Browse button 4 You can choose a scanning resolution from the Resolution pull down list 5 You can choose the document size from the Document Size pull down list f Click OK 1 2 4 5 3 ...

Page 52: ...following If you want to change the duplex setting press Duplex Scan Then press Off DuplexScan LongEdge or DuplexScan ShortEdge To start scanning without changing additional settings go to step g g Press Start The machine starts the scanning process Note The following scan modes are available Scan to USB Network Windows FTP E mail Server E Mail Scan to PC Image Scan to PC OCR Scan to PC File Scan ...

Page 53: ...s before the machine stops printing Note The drum unit and toner cartridge are two separate consumables Make sure both are installed as an assembly If the toner cartridge is placed in the machine without the drum unit the messages Drum Error or Jam Inside may be displayed Routine maintenance A Toner cartridge Drum unit See Replacing the toner cartridge uu page 48 Model Name TN 3330 TN 3380 TN 3390...

Page 54: ...ndard toner cartridge 4 High yield toner cartridge 5 Super high yield toner cartridge LCD messages Consumable item to prepare Approximate life How to replace Model name Toner Low Prepare New Toner Cartridge Toner cartridge 3 000 pages 1 2 3 8 000 pages 1 2 4 12 000 pages 1 2 5 See page 48 TN 3330 3 TN 3380 4 TN 3390 5 ...

Page 55: ...ave questions call your local waste disposal office uu Product Safety Guide Recycling information in accordance with the WEEE 2002 96 EC and Battery 2006 66 EC Directives We recommend placing used consumable items on a piece of paper to prevent accidentally spilling or scattering the material inside If you use paper that is not a direct equivalent for the recommended paper the life of consumable i...

Page 56: ...ecommend that you use only Brother Original toner cartridges When you want to buy toner cartridges please call your Brother dealer If you print graphics bold text charts web pages with borders and other types of printouts that consist of more than simple text the amount of toner used will increase We recommend that you clean the machine when you replace the toner cartridge See Cleaning and Checkin...

Page 57: ...t parts inside the machine b Press the front cover release button and then open the front cover c Take out the drum unit and toner cartridge assembly WARNING HOT SURFACE After you have just used the machine some internal parts of the machine will be extremely hot Wait for the machine to cool down before you touch the internal parts of the machine ...

Page 58: ...tration d Push down the green lock lever and take the toner cartridge out of the drum unit WARNING DO NOT put a toner cartridge or a toner cartridge and drum unit assembly into a fire It could explode resulting in injuries DO NOT use flammable substances any type of spray or an organic solvent liquid containing alcohol or ammonia to clean the inside or outside of the product Doing so could cause a...

Page 59: ...bag so that toner powder does not spill out of the cartridge Go to http www brother com original index html for instructions on how to return your used items to the Brother recycling program If you choose not to return your used items please discard the used items according to local regulations keeping it separate from domestic waste If you have questions call your local waste disposal office uu P...

Page 60: ...does not therefore recommend the use of cartridges other than Brother Original cartridges with this machine or the refilling of empty cartridges with toner from other sources If damage is caused to the drum unit or other parts of this machine as a result of the use of toner or toner cartridges other than Brother Original products due to the incompatibility or lack of suitability of those products ...

Page 61: ... several times Note Be sure to return the tab to the home position a 1 If you do not printed pages may have a vertical stripe i Put the drum unit and toner cartridge assembly back into the machine j Close the front cover of the machine Note After you replace a toner cartridge DO NOT turn off the machine s power switch or open the front cover until the LCD clears the Please Wait message and returns...

Page 62: ...her Original drum unit is installed at this time After replacement reset the drum counter by following the instructions included with the new drum unit Drum Stop A We cannot guarantee the print quality Please replace the drum unit with a new one We recommend that a Brother Original drum unit is installed at this time After replacement reset the drum counter by following the instructions included w...

Page 63: ...ou touch the internal parts of the machine Important We recommend that you place the drum unit and toner cartridge assembly on a clean flat surface with a piece of disposable paper underneath it in case you accidentally spill or scatter toner To prevent damage to the machine from static electricity DO NOT touch the electrodes shown in the illustration d Push down the green lock lever and take the ...

Page 64: ...l shock Instead use only a dry lint free cloth uu Product Safety Guide General precautions Important Handle the toner cartridge carefully If toner scatters on your hands or clothes immediately wipe or wash it off with cold water To avoid print quality problems DO NOT touch the shaded parts shown in the illustrations We recommend that you place the toner cartridge on a clean flat level stable surfa...

Page 65: ...ems according to local regulations keeping it separate from domestic waste If you have questions call your local waste disposal office uu Product Safety Guide Recycling information in accordance with the WEEE 2002 96 EC and Battery 2006 66 EC Directives e Unpack the new drum unit f Put the toner cartridge firmly into the new drum unit until you hear it lock into place If you put the cartridge in c...

Page 66: ...one you need to reset the drum counter by completing the following steps Important Do not reset the drum counter when you only replace the toner cartridge a Press Stop Exit to interrupt the error temporarily b Press Menu c Press a or b to display Machine Info Press Machine Info d Press Reset Menu e Press Drum f The machine will display Reset Drum g Press Yes and then press Stop Exit ...

Page 67: ...of spray or an organic solvent liquid containing alcohol or ammonia to clean the inside or outside of the product Doing so could cause a fire or electrical shock Instead use only a dry lint free cloth uu Product Safety Guide General precautions Important Use neutral detergents Cleaning with volatile liquids such as thinner or benzine will damage the surface of the machine Cleaning the outside of t...

Page 68: ...into the electrical socket first then connect all cables j Turn on the machine Cleaning the scanner glass A a Turn off the machine b Disconnect all cables and then unplug the power cord from the electrical socket c Unfold the ADF document support 1 and then open the ADF cover 2 Clean the white bar 3 and the scanner glass strip 4 underneath it with a soft lint free cloth moistened with water Close ...

Page 69: ...n addition to cleaning the scanner glass and glass strip with a soft lint free cloth moistened with water run your finger tip over the glass to see if you can feel anything on it If you feel dirt or debris clean the glass again concentrating on that area You may need to repeat the cleaning process three or four times To test make a copy after each cleaning f Close the document cover g Plug the mac...

Page 70: ...ternal fan to cool the extremely hot parts inside the machine b Press the front cover release button and then open the front cover c Take out the drum unit and toner cartridge assembly WARNING HOT SURFACE After you have just used the machine some internal parts of the machine will be extremely hot Wait for the machine to cool down before you touch the internal parts of the machine ...

Page 71: ...thes immediately wipe or wash it off with cold water To prevent damage to the machine from static electricity DO NOT touch the electrodes shown in the illustration d Clean the corona wire inside the drum unit by gently sliding the green tab back and forth several times Note Be sure to return the tab to the home position a 1 If you do not printed pages may have a vertical stripe e Put the drum unit...

Page 72: ... d Press Drum Dot Print e The machine will display Press Start Press Start f The machine will print the Drum Dot test print Then press Stop Exit g Leave the machine turned on for 10 minutes for the internal fan to cool the extremely hot parts inside the machine h After the machine has cooled down turn off the machine i Press the front cover release button and then open the front cover j Take out t...

Page 73: ...mportant We recommend that you put the drum unit and toner cartridge assembly on a piece of disposable paper or cloth in case you accidentally spill or scatter toner Handle the drum unit and toner cartridge assembly carefully If toner scatters on your hands or clothes immediately wipe or wash it off with cold water To prevent damage to the machine from static electricity DO NOT touch the electrode...

Page 74: ... Turn the drum unit as shown in the illustration Make sure that the drum unit gear 1 is on the left hand side m Use the numbered markers next to the drum roller to find the mark For example a dot in column 2 on the check sheet would mean that there is a mark in the 2 region of the drum 1 ...

Page 75: ...swab until the mark on the surface comes off Important DO NOT clean the surface of the photosensitive drum with a sharp object or any liquids p Turn the drum unit back over q Put the toner cartridge back into the drum unit until you hear it lock into place If you put the cartridge in correctly the green lock lever on the drum unit will lift automatically Note Make sure that you put in the toner ca...

Page 76: ...he paper pick up rollers A Cleaning the paper pick up roller periodically may prevent paper jams by ensuring the correct feeding of the paper If you have paper feed problems clean the pick up rollers as follows a Turn off the machine b Disconnect all cables and then unplug the power cord from the electrical socket c Pull the paper tray completely out of the machine ...

Page 77: ...d then wipe the separator pad 1 on the paper tray to remove dust e Wipe the two pick up rollers 1 inside the machine to remove dust f Put the paper tray back in the machine g Plug the machine s power cord back into the electrical socket first then connect all cables h Turn on the machine 1 1 ...

Page 78: ...the power cord see Other difficulties uu page 95 All of the protective parts have been removed Paper is inserted correctly in the paper tray The interface cables are securely connected to the machine and the computer LCD Messages See Error and maintenance messages uu page 71 If you did not solve the problem with the above checks identify your problem and then go to the page suggested below Paper h...

Page 79: ...t and toner cartridge assembly back in the machine Cooling Down Wait for a while The temperature of the drum unit or toner cartridge is too hot The machine will pause its current print job and go into cooling down mode During the cooling down mode you will hear the cooling fan running while theLCD shows Cooling Down and Wait for a while Make sure that you can hear the fan in the machine spinning a...

Page 80: ...l the drum unit and toner cartridge assembly in the machine Drum Stop It is time to replace the drum unit Replace the drum unit See Replacing the drum unit uu page 54 Duplex Disabled The back cover of the machine is not closed completely Close the back cover of the machine Fuser Error The temperature of the fuser unit does not rise to a specified temperature within the specified time Turn the powe...

Page 81: ...vice is connected to the USB direct interface Disconnect the USB hub device from the USB direct interface No Paper The machine is out of paper in the specified tray or all trays or paper is not correctly loaded in the paper tray Do one of the following Refill paper in the paper tray shown on the LCD Make sure the paper guides are set to the correct size Remove the paper and load it again Make sure...

Page 82: ... the following Turn the power switch off wait a few minutes and then turn it on again If the problem continues call Brother customer service for support Protected Device The protect switch of the USB Flash memory drive is on Turn off the protect switch of the USB Flash memory drive Rename the File There is already a file on the USB Flash memory drive with the same name as the file you are trying t...

Page 83: ... LCD See Paper Size and Type uu page 18 Size Error DX The paper size defined in the printer driver and the control panel menu is not available for automatic duplex printing Press Stop Exit Choose a paper size which is supported by the duplex tray The paper size you can use for automatic duplex printing is A4 The paper in the tray is not the correct size and is not available for automatic duplex pr...

Page 84: ...that is not supported is encrypted has been connected to the USB direct interface Unplug the device from the USB direct interface See the specifications for supported USB Flash memory drives in Printing data from a USB Flash memory drive or digital camera supporting mass storage uu page 34 Wrong Paper Size The machine can not find paper of the same size in any other tray after the tray currently i...

Page 85: ... or tears be sure you remove all small paper scraps to prevent future jams d Close the ADF cover e Press Stop Exit Document is jammed under the document cover B a Take out any paper from the ADF that is not jammed b Lift the document cover c Pull the jammed document out to the right If the document rips or tears be sure you remove all small paper scraps to prevent future jams d Close the document ...

Page 86: ...ece of stiff paper such as cardstock into the ADF to push any small paper scraps through c Close the document cover d Press Stop Exit Document is jammed at the output tray B a Take out any paper from the ADF that is not jammed b Pull the jammed document out to the right c Press Stop Exit ...

Page 87: ...ine at the same time Paper is jammed in the MP tray B If the LCD shows Jam MP follow these steps a Remove the paper from the MP tray b Remove any jammed paper from in and around the MP tray c Fan the paper stack and then put it back in the MP tray d When loading paper in the MP tray make sure that the paper stays under the maximum paper height guides 1 on both sides of the tray e Press Start to re...

Page 88: ...e both hands to slowly pull out the jammed paper Note Pulling the jammed paper downward allows you to remove the paper easier c Make sure that the paper is below the maximum paper mark in the paper tray While pressing the green paper guide release lever slide the paper guides to fit the paper size Make sure that the guides are firmly in the slots d Put the paper tray firmly back in the machine ...

Page 89: ...d on for 10 minutes for the internal fan to cool the extremely hot parts inside the machine b Press the front cover release button and then open the front cover c Slowly take out the drum unit and toner cartridge assembly The jammed paper may be pulled out with the drum unit and toner cartridge assembly or this may release the paper so you can pull it out from inside of the machine ...

Page 90: ... recommend that you put the drum unit and toner cartridge assembly on a piece of disposable paper or cloth in case you accidentally spill or scatter toner Handle the drum unit and toner cartridge assembly carefully If toner scatters on your hands or clothes immediately wipe or wash it off with cold water To prevent damage to the machine from static electricity DO NOT touch the electrodes shown in ...

Page 91: ...internal parts of the machine will be extremely hot Wait for the machine to cool down before you touch the internal parts of the machine e Pull the green tabs at the left and right hand sides toward you and fold down the fuser cover 1 f Using both hands gently pull the jammed paper out of the fuser unit 1 ...

Page 92: ... front cover of the machine Paper is jammed inside the machine B If the LCD shows Jam Inside follow these steps a Leave the machine turned on for 10 minutes for the internal fan to cool the extremely hot parts inside the machine b Pull the paper tray completely out of the machine c Use both hands to slowly pull out the jammed paper 1 ...

Page 93: ...ier d Press the front cover release button and then open the front cover e Slowly take out the drum unit and toner cartridge assembly The jammed paper may be pulled out with the drum unit and toner cartridge assembly or this may release the paper so you can pull it out from inside of the machine ...

Page 94: ... recommend that you put the drum unit and toner cartridge assembly on a piece of disposable paper or cloth in case you accidentally spill or scatter toner Handle the drum unit and toner cartridge assembly carefully If toner scatters on your hands or clothes immediately wipe or wash it off with cold water To prevent damage to the machine from static electricity DO NOT touch the electrodes shown in ...

Page 95: ...rectly the green lock lever will lift automatically Note Make sure that you put the toner cartridge in correctly or it may separate from the drum unit h Put the drum unit and toner cartridge assembly back into the machine i Close the front cover of the machine j Put the paper tray firmly back in the machine Note If you turn off the machine during Jam Inside the machine will print incomplete data f...

Page 96: ...ide the machine b Pull the paper tray completely out of the machine c Open the back cover WARNING HOT SURFACE After you have just used the machine some internal parts of the machine will be extremely hot Wait for the machine to cool down before you touch the internal parts of the machine d Using both hands gently pull the jammed paper out of the back of the machine e Close the back cover ...

Page 97: ...he machine g Pull the jammed paper out of the machine or out of the duplex tray h Make sure that the jammed paper does not remain under the machine from static electricity i Put the duplex tray back into the machine j Put the paper tray firmly back into the machine ...

Page 98: ...the Start button Control Panel Hardware and Sound and then Printers Right click Brother DCP XXXX Printer Make sure that Use Printer Offline is unchecked Windows XP and Windows Server 2003 Click the Start button and choose Printers and Faxes Right click Brother DCP XXXX Printer Make sure that Use Printer Offline is unchecked Contact your administrator to check your Secure Function Lock settings Che...

Page 99: ... is in Deep Sleep mode the machine does not wake up even if you connect a USB flash memory drive to the USB direct interface Press Stop Exit to wake up the machine Cannot perform Page Layout printing Check that the paper size setting in the application and in the printer driver are the same Print speed is too slow Try changing the printer driver setting The highest resolution needs longer data pro...

Page 100: ... driver Clean the paper pick up rollers See Cleaning the paper pick up rollers uu page 68 The machine does not feed paper from the MP tray Make sure that MP Tray is selected in the printer driver Fan the paper well and put it back in the tray firmly The machine does not feed paper from the MP Tray when using a large stack of paper Fan the paper well and make sure the paper is under the maximum pap...

Page 101: ...lected as the primary source in your scanning application For example in Nuance PaperPort 12SE click Scan Settings Select to choose the Brother TWAIN WIA driver TWAIN or ICA errors appear when starting to scan Macintosh Make sure the Brother TWAIN driver is selected as the primary source In PageManager click File Select Source and choose the Brother TWAIN driver Mac OS X 10 6 x and 10 7 x users ca...

Page 102: ...wall Software to allow Network scanning To add port 54925 for Network scanning enter the information below In Name Enter any description for example Brother NetScan In Port number Enter 54925 In Protocol UDP is selected Please refer to the instruction manual that came with your third party Security Firewall Software or contact the software manufacturer For more details you can read FAQs and troubl...

Page 103: ...le The machine cannot print EPS data that includes binary with the BR Script3 printer driver Windows You need the following settings to print EPS data a For Windows 7 and Windows Server 2008 R2 Click the Start button and then Devices and Printers For Windows Vista and Windows Server 2008 Click the Start button Control Panel Hardware and Sound and then Printers For Windows XP and Windows Server 200...

Page 104: ...of poor print quality Recommendation Faint Take out the drum unit and toner cartridge assembly Hold the assembly level with both hands and gently shake it from side to side several times to spread the toner evenly inside the cartridge If the LCD shows Replace Toner put in a new toner cartridge uu Replacing the toner cartridge uu page 48 Check the machine s environment Conditions such as humidity h...

Page 105: ...ware User s Guide Printing for Windows uu Software User s Guide Printing and Faxing for Macintosh Choose Reduce Ghosting mode in the printer driver uu Software User s Guide Printing for Windows uu Software User s Guide Printing and Faxing for Macintosh Put in a new drum unit uu Replacing the drum unit uu page 54 Put in a new toner cartridge uu Replacing the toner cartridge uu page 48 The fuser uni...

Page 106: ...rn the green tab to the home position a uu Cleaning the corona wire uu page 62 The drum unit may be damaged Put in a new drum unit uu Replacing the drum unit uu page 54 White lines across the page Make sure that you use paper that meets our specifications A rough surfaced paper or thick print media can cause this problem See Acceptable paper and other print media uu page 20 Make sure that you choo...

Page 107: ...oduct If the problem is not solved after printing a few pages put in a new drum unit uu Replacing the drum unit uu page 54 White Spots on black text and graphics at 94 mm intervals Black Spots at 94 mm intervals Make 10 15 copies of a blank white sheet of paper If the problem is not solved after printing the blank pages the drum unit may have foreign material such as glue from a label stuck on the...

Page 108: ...wire inside the drum unit by sliding the green tab uu Cleaning the corona wire uu page 62 Make sure the green tab of the corona wire is at the home position a The toner cartridge may be damaged Put in a new toner cartridge uu Replacing the toner cartridge uu page 48 The drum unit may be damaged Put in a new drum unit uu Replacing the drum unit uu page 54 The fuser unit may be contaminated Call you...

Page 109: ...midity will cause paper to curl uu Acceptable paper and other print media uu page 20 uu Product Safety Guide Choose a safe location for your product If you do not use the machine often the paper may have been in the paper tray too long Turn over the stack of paper in the paper tray Also fan the paper stack and then rotate the paper 180 in the paper tray Open the back cover face up output tray to l...

Page 110: ...nd Faxing for Macintosh If this selection does not provide enough improvement change the printer driver setting in Media Type to a thick setting Curled Choose Reduce Paper Curl mode in the printer driver uu Software User s Guide Printing for Windows uu Software User s Guide Printing and Faxing for Macintosh Open the back cover face up output tray to let the printed paper exit onto the face up outp...

Page 111: ...ose of the machine Note Unplug the interface cable before you choose Network or All Settings How to reset the machine B a Press Menu b Press a or b to display Initial Setup Press Initial Setup c Press Reset d Press Network or All Settings to choose the reset function you want to use e Do one of the following To reset the settings press Yes and go to step f To exit without making changes press No a...

Page 112: ...ep on screen instructions to help you program your machine All you need to do is follow the instructions as they guide you through the menu selections and programming options Menu table C You can program your machine by using the Menu table that begins on Menu table uu page 105 These pages list the menu selections and options Menu and mode buttons C Menu and features C Access the main menu Access ...

Page 113: ...l 4 Options Descriptions Page General Setup Tray Setting MP Tray Paper Size A4 Letter Legal Executive A5 A5 L A6 B5 B6 Folio Any Sets the size and type of paper in paper MP tray 18 Paper Type Thin Plain Thick Thicker Recycled Paper Label Tray 1 Paper Size A4 Letter Legal Executive A5 A5 L A6 B5 B6 Folio Sets the size and type of paper in paper tray 1 18 Advanced User s Guide The factory settings a...

Page 114: ...Plain Thick Thicker Recycled Paper Tray Use Copy Tray 1 Only Tray 2 Only MP Only MP T1 T2 T1 T2 MP Tray 2 and T2 appear only ifyou installed Tray 2 Chooses the tray that will be used for Copy mode 19 Tray Use Print Tray 1 Only Tray 2 Only MP Only MP T1 T2 T1 T2 MP Tray 2 and T2 appear only ifyou installed Tray 2 Chooses the tray that will be used for Print mode 19 Level 1 Level 2 Level 3 Level 4 O...

Page 115: ...k You can adjust the brightness of the LCD backlight Dim Timer 10 Secs 20 Secs 30 Secs Off You can set how long the LCD backlight stays on for after the last key press Security Function Lock Set Password Lock Off On Setup ID You can restrict selected machine operations for up to 25 restricted users and all other non authorized Public users Setting Lock Set Password Lock Off On Stops unauthorized u...

Page 116: ...chine s printer settings Test Print Prints a test page Duplex Long Edge Short Edge Off Enables or disables duplex printing You can also choose long edge or short edge duplex printing Auto Continue On Off If this setting is enabled the machine will automatically clear a paper size error and will use any compatiblepaper from the other paper trays Reset Printer Yes No Restores the printer settings to...

Page 117: ...ournal Report Lists information about your last 200 outgoing E mails TX means Transmit See User Settings Lists your settings Network Config Lists your Network settings Drum Dot Print Prints the drum dot check sheet 64 Advanced User s Guide The factory settings are shown in Bold with an asterisk Menu ...

Page 118: ...ess 000 255 000 255 000 255 000 255 Enter the IP address Subnet Mask 000 255 000 255 000 255 000 255 Enter the Subnet mask Gateway 000 255 000 255 000 255 000 255 Enter the Gateway address Node Name BRNXXXXXXXXXXXX Enter the Node name Up to 32 characters WINS Config Auto Static Chooses the WINS configuration mode WINS Server Primary 000 255 000 255 000 255 000 255 Secondary 000 255 000 255 000 255...

Page 119: ...v6 protocol If you want to use the IPv6 protocol visit http solutions brother com for more information Ethernet Auto 100B FD 100B HD 10B FD 10B HD Chooses the Ethernet link mode Wired Status Active 1000B FD Active 100B FD Active 100B HD Active 10B FD Active 10B HD InActive You can see the current wired status MAC Address Shows the MAC address of the machine E Mail Mail Address Enter the mail addre...

Page 120: ... Verify SMTPCert On Off Verify the SMTP Server Certificate automatically POP3 POP3 Server Name Up to 64 characters IP Address 000 255 000 255 000 255 000 255 Enter the POP3 server address POP3 Port 110 00001 65535 Enter the POP3 port number Mailbox Name Enter the mail box name Up to 60 characters Mailbox Pwd Enter the password to login to the POP3 server Up to 32 characters POP3 SSL TLS None SSL T...

Page 121: ...s APOP Setup Mail TX Sender Subject Displays thesubject that is attached to the E mail Size Limit On Off Limits the size of E mail documents Notification On Off Sends notification messages Network Reset Yes No Restore all network settings to the factory defaults Level 1 Level 2 Level 3 Level 4 Level 5 Options Descriptions Network User s Guide The factory settings are shown in Bold with an asterisk...

Page 122: ... Print You can check the number of total pages the machine has printed during its life See Parts Life Drum You can check the percentage of a machine part s life that remains available PF Kit 2 appears only if you installed the optional paper tray Fuser Laser PF Kit MP PF Kit 1 PF Kit 2 Advanced User s Guide The factory settings are shown in Bold with an asterisk Menu ...

Page 123: ...ically See Time Zone UTCXXX XX Sets the time zone for your country See Reset Network Yes No Restores all network settings to factory default 103 All Settings Yes No Restores all the machine settings to the factory default Local Language Choose your language Allows you to change the LCD language for your country See Advanced User s Guide Quick Setup Guide The factory settings are shown in Bold with...

Page 124: ...se the reduction ratio for the next copy Auto You can set the machine to calculate the reduction ratio that best fits the size of paper Auto is only available when using the ADF Custom 25 400 You can choose the enlargement or reduction ratio for the next copy Duplex Copy Off 2side 2side 1side 2side LongEdgeFlip 2side 1side LongEdgeFlip 1side 2side ShortEdgeFlip 2side 1side ShortEdgeFlip Enables or...

Page 125: ...tack Sort You can choose to stack or sort multiple copies Page Layout Off 1in1 2in1 P 2in1 L 2in1 ID 4in1 P 4in1 L You can make N in 1 and 2 in 1 ID copies Set New Default Quality Brightness Contrast You can save your copy settings as the default settings Factory Reset Yes No You can restore all copy settings to the factory settings Level 1 Level 2 Level 3 Options 1 Options 2 Descriptions Page Adv...

Page 126: ...ast Stack Sort Page Layout See Favorite 2 Rename Favorite 3 Rename Rename Favorite 1 Rename You can rename your Favorite settings Favorite 2 Rename Favorite 3 Rename Favorite Favorite 1 Favorite 2 Favorite 3 You can apply your Favorite settings as the default settings Level 1 Level 2 Level 3 Options 1 Options 2 Descriptions Page Advanced User s Guide The factory settings are shown in Bold with an ...

Page 127: ...x100 dpi You can choose the scan resolution and file format for your document See File Type If you chose a Color or Gray option in the Quality setting PDF PDF A Secure PDF Signed PDF JPEG XPS If you chose a B W option in the Quality setting PDF PDF A Secure PDF Signed PDF TIFF Duplex Scan DuplexScan LongEdge DuplexScan ShortEdge Off Chooses the duplex scanning format Software User s Guide The fact...

Page 128: ...Size You can save your scan to USB settings as the default settings Factory Reset Yes No You can restore all scan to USB settings to the factory settings Scan to Network Windows Profile name Quality Color 100 dpi Color 200 dpi Color 300 dpi Color 600 dpi Color Auto Gray 100 dpi Gray 200 dpi Gray 300 dpi Gray Auto B W 300 dpi B W 200 dpi B W 200x100 dpi You can choose the scan resolution and file f...

Page 129: ...nSize A4 Letter Legal Folio To scan a Letter Legal or Folio size document you ll need to change the Glass Scan Size setting File Size Small Medium Large You can choose the file size for colour or greyscale scanning File Name BRNXXXXXXXXXX Estimate Report Order sheet Contract sheet Check Receipt Manual You can choose preset file names If you choose Manual you can name the file as you like XXXXXXXXX...

Page 130: ...for your document See File Type If you chose a Color or Gray option in the Quality setting PDF PDF A Secure PDF Signed PDF JPEG XPS If you chose a B W option in the Quality setting PDF PDF A Secure PDF Signed PDF TIFF Duplex Scan DuplexScan LongEdge DuplexScan ShortEdge Off Chooses the duplex scanning format Level 1 Level 2 Level 3 Level 4 Options Descriptions Page Software User s Guide The factor...

Page 131: ...you choose Manual you can name the file as you like XXXXXXXXXX is your machine s MAC Address Ethernet Address Scan to E mail Manual Address Book Quality Color 100 dpi Color 200 dpi Color 300 dpi Color 600 dpi Color Auto Gray 100 dpi Gray 200 dpi Gray 300 dpi Gray Auto B W 300 dpi B W 200 dpi B W 200x100 dpi You can choose the scan resolution and file format for your document File Type If you chose...

Page 132: ...an choose the file size for colour or greyscale scanning Number of Destinations You can add multiple destination E mail addresses Set New Default Quality File Type Glass ScanSize File Size You can save your scan to E mail settings as the default settings Factory Reset Yes No You can restore all scan to E mail settings to the factory settings Scan to PC E Mail Duplex Scan DuplexScan LongEdge Duplex...

Page 133: ...OCR Duplex Scan DuplexScan LongEdge DuplexScan ShortEdge Off You can have your text document converted to an editable text file Setting Help If you want to change Scan to PC settings you must use the ControlCenter See the Software User s Guide for details File Duplex Scan DuplexScan LongEdge DuplexScan ShortEdge Off You can scan a monochrome or a colour document into your computer Setting Help If ...

Page 134: ... your computer s Network explorer Scan You can scan data by using web Service protocol See Scan for E mail Scan for OCR Scan for Fax Scan for Print Level 1 Level 2 Level 3 Level 4 Options Descriptions Page Software User s Guide The factory settings are shown in Bold with an asterisk ...

Page 135: ...g directly from the USB flash memory drive 35 Multiple Page 1in1 2in1 4in1 9in1 16in1 25in1 1 in 2x2 pages 1 in 3x3 pages 1 in 4x4 pages 1 in 5x5 pages Sets the page layout when printing multiple pages directly from the USB Flash memory drive 35 Orientation Portrait Landscape Sets the page orientation when printing directly from the USB Flash memory drive 35 The factory settings are shown in Bold ...

Page 136: ...int quality option when printing directly from the USB Flash memory drive 35 PDF Option Document Document Markup Document Stamps Sets the USB direct print setting whether to print comments Markup or stamps in the PDF file along with the text 35 Index Print You can print a thumbnail page 35 Default Settings Paper Size A4 Letter Legal Executive A5 A5 L A6 B5 B6 Folio Sets the default paper size when...

Page 137: ...bles or disables default page collation when printing directly from the USB Flash memory drive 37 Print Quality Normal Fine Sets the default print quality option when printing directly from the USB Flash memory drive 37 PDF Option Document Document Markup Document Stamps Sets the default USB direct print setting whether to print comments Markup or stamps in the PDF file along with the text 37 Inde...

Page 138: ...ftware User s Guide The factory settings are shown in Bold with an asterisk Level 1 Level 2 Level 3 Level 4 Options Descriptions Page Address Book Edit Set Speed Dial Stores up to 300 Speed Dial numbers so you can dial by pressing only a few keys and Start 30 Setup Groups Speed Dial Sets up to 20 Group numbers for Broadcasting See Change You can change Speed Dial numbers Delete You can delete Spee...

Page 139: ... mail address Inserting spaces To enter a space press the space key button or c Making corrections If you entered an incorrect character and want to change it use the arrow buttons to move the cursor under the incorrect character Then press Enter the correct character You can also insert letters by moving the cursor and entering a character Note The characters available may differ depending on you...

Page 140: ...slot DDR2 SO DIMM 144 pin up to 256 MB LCD liquid crystal display Wide Touchscreen 5 in 126 mm Colour LCD 1 Power Source 220 240 V AC 50 60 Hz Power Consumption 2 Average Peak Approx 1200 W at 25 C Copying Approx 694 W at 25 C Copying Quiet Mode Approx 350 W at 25 C Ready Approx 9 8 W at 25 C Deep Sleep Approx 1 6 W Power Down Approx 0 45 W Dimensions Weights with consumables 17 5 kg 491 mm 415 mm...

Page 141: ...Sound Pressure Printing LPAm 59 dB A Ready LPAm 37 dB A Printing Quiet Mode LPAm 54 dB A Sound Power Copying 1 2 For Germany Austria Belgium LWAd 6 63 B A For Other countries LWAd 6 59 B A Ready 1 2 LWAd 4 70 B A Printing Quiet Mode LWAd 6 4 B A Temperature Operating 10 to 32 5 C Storage 0 to 40 C Humidity Operating 20 to 80 without condensation Storage 10 to 90 without condensation ADF automatic ...

Page 142: ... Document Size Single sided ADF Width 147 3 to 215 9 mm ADF Length 147 3 to 355 6 mm Scanner Glass Width Max 215 9 mm Scanner Glass Length Max 355 6 mm Document Size 2 sided Duplex ADF Width 147 3 to 215 9 mm ADF Length 147 3 to 355 6 mm ...

Page 143: ...Paper Bond Paper Label Envelope Env Thin Env Thick Paper Size Width 76 2 to 215 9 mm Length 127 0 to 355 6 mm Paper Weight 60 to 163 g m2 Maximum Paper Capacity Up to 50 sheets of 80 g m2 Plain paper Paper Tray 2 Optional Paper Type Plain Paper Thin Paper Recycled Paper Paper Size A4 Letter B5 ISO JIS A5 B6 ISO Executive Legal Folio Paper Weight 60 to 105 g m2 Maximum Paper Capacity Up to 500 shee...

Page 144: ...DCP 8250DN Copy Width Max 210 mm Automatic 2 sided Duplex Copy Yes from ADF Multiple Copies Stacks or Sorts up to 99 pages Reduce Enlarge 25 to 400 in increments of 1 Resolution Up to 1200 600 dpi First Copy Out Time 1 Less than 10 5 seconds at 23 C 230 V ...

Page 145: ... utility Model DCP 8250DN Colour Black Yes Yes TWAIN Compliant Yes Windows XP Windows Vista Windows 7 Mac OS X 10 5 8 10 6 x 10 7 x 1 WIA Compliant Yes Windows XP Windows Vista Windows 7 ICA Compliant Yes Mac OS X 10 6 x 10 7 x Colour Depth 48 bit internal 24 bit external colour Resolution Up to 19200 19200 dpi interpolated 2 Up to 1200 1200 dpi optical 2 from Scanner Glass Up to 1200 600 dpi opti...

Page 146: ...ic 2 sided Duplex Print Yes Emulations PCL6 BR Script3 PostScript 3 IBM Proprinter XL Epson FX 850 Resolution 1200 dpi 1200 dpi HQ1200 2400 dpi 600 dpi quality 600 dpi 600 dpi Print Speed Duplex Up to 18 sides minute Up to 9 sheets minute A4 size 1 Print Speed Up to 40 pages minute A4 size 1 First Print Time 2 Less than 8 5 seconds at 23 C 230 V ...

Page 147: ...ications see Network LAN uu page 144 and uu Network User s Guide 4 When you connect the machine to a Gigabit Ethernet Network use the network devices complying with 1000BASE T Model DCP 8250DN USB Hi Speed USB 2 0 1 2 It is recommended you use a USB 2 0 cable Type A B that is no more than 2 0 metres long 1 2 Ethernet 3 10BASE T 100BASE TX 1000BASE T 4 Use a straight through Category 5e or greater ...

Page 148: ... file a JPEG2000 image file or a transparency file is not supported Model DCP 8250DN Compatibility PDF version 1 7 1 JPEG Exif JPEG PRN created by Brother printer driver TIFF scanned by all Brother MFC or DCP models XPS version 1 0 Interface USB direct interface ...

Page 149: ... System Windows XP Home 1 3 Windows XP Professional 1 3 Intel Pentium II or equivalent 128 MB 256 MB 150 MB 500 MB Printing Scanning USB 10Base T 100Base TX Ethernet 1000Base T Gigabit Ethernet Windows XP Professional x64 Edition 1 3 64 bit Intel 64or AMD64 supported CPU 256 MB 512 MB Windows Vista 1 3 Intel Pentium 4 or equivalent 64 bit Intel 64or AMD64 supported CPU 512 MB 1 GB 500 MB 1 2 GB Wi...

Page 150: ...tion print only via network 64 bit Intel 64 or AMD64 supported CPU Windows Server 2008 print only via network Intel Pentium 4 or equivalent 64 bit Intel 64 or AMD64 supported CPU 512 MB 2 GB Windows Server 2008 R2 print only via network 64 bit Intel 64 or AMD64 supported CPU Macintosh Operating System Mac OS X 10 5 8 PowerPC G4 G5 Intel Processor 512 MB 1 GB 80 MB 400 MB Printing Scanning USB 10Ba...

Page 151: ...by type of use Model DCP 8250DN Model Name Toner Cartridge Inbox Approx 8 000 pages A4 or Letter page 1 Standard Approx 3 000 pages A4 or Letter page 1 TN 3330 High Yield Approx 8 000 pages A4 or Letter page 1 TN 3380 Super High Yield Approx 12 000 pages A4 or Letter page 1 TN 3390 Drum Unit Approx 30 000 pages A4 or Letter pages 1 page job 2 DR 3300 ...

Page 152: ...Network Scanning 1 Also included is Brother BRAdmin Light 2 3 Network Management software Protocols IPv4 ARP RARP BOOTP DHCP APIPA Auto IP WINS NetBIOS name resolution DNS Resolver mDNS LLMNR responder LPR LPD Custom Raw Port Port9100 POP3 SMTP Client IPP IPPS FTP Client and Server LDAP Client CIFS Client TELNET Server SNMPv1 v2c v3 HTTP HTTPS server TFTP client and server ICMP Web Services Print ...

Page 153: ...sages on LCD 71 No Paper 73 Out of Memory 74 Print Unable XX 74 Scan Unable XX 75 F Folio 18 21 G Greyscale 137 H HELP LCD messages 104 Menu Table 105 Home key 6 L Labels 13 20 21 24 LCD liquid crystal display 6 104 M Machine information how to reset the machine 103 reset functions 103 serial number 103 Macintosh See Software User s Guide Maintenance routine 59 replacing drum unit 54 toner cartrid...

Page 154: ... drum unit 54 toner cartridge 48 Resolution copy 136 print 138 scan 137 S Scan a document to a computer 39 Scanner glass using 26 Scanning See Software User s Guide Search 27 Serial number how to find See inside front cover Speed Dial changing 31 custom scan profile 30 setting up 30 using 27 T Text entering 131 Toner cartridge replacing 48 Troubleshooting 90 document jam 77 78 error messages on LC...

Page 155: ... on the World Wide Web http www brother com This machine is approved for use in the country of purchase only Local Brother companies or their dealers will only support machines purchased in their own countries ...

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Brother DCP-8250DN, Basic User'S Manual

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