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Brother DCP-8070D User Manual Download Page 64

Troubleshooting and routine maintenance

57

C

Scanning difficulties

C

Software difficulties

C

Difficulties

Suggestions

TWAIN errors appear while 
scanning.

Make sure that the Brother TWAIN driver is chosen as the primary source. In 
PaperPort™ 11SE, click 

File

, 

Scan or Get Photo

 and choose the 

Brother TWAIN driver

.

OCR does not work.

Try increasing the scanning resolution.

The machine does not scan all the 
pages of your document.

Make sure that the ADF output tray does not contain more than 20 sheets.

Difficulties

Suggestions

Cannot install software or print.

Run the 

Repair MFL-Pro Suite

 program on the CD-ROM. This program will repair 

and reinstall the software.

Cannot perform ‘2 in 1’ or ‘4 in 1’ 
printing.

Check that the paper size setting in the application and in the printer driver are the 
same.

The machine does not print from 
Adobe

®

 Illustrator

®

. 

Try to reduce the print resolution. (See 

Advanced tab

 in the 

Software User’s Guide

 

on the CD-ROM.) 

Summary of Contents for DCP-8070D

Page 1: ...USER S GUIDE DCP 8070D Version 0 UK IRE ...

Page 2: ...ent record of your purchase in the event of theft fire or warranty service Register your product on line at http www brother com registration By registering your product with Brother you will be recorded as the original owner of the product Your registration with Brother may serve as confirmation of the purchase date of your product should you lose your receipt and may support an insurance claim b...

Page 3: ...of this manual and the specifications of this product are subject to change without notice Brother reserves the right to make changes without notice in the specifications and materials contained herein and shall not be responsible for any damages including consequential caused by reliance on the materials presented including but not limited to typographical and other errors relating to the publica...

Page 4: ...er tray 9 Loading paper in the multi purpose tray MP tray 10 Unprintable area 12 Acceptable paper and other print media 13 Recommended paper and print media 13 Type and size of paper 13 Handling and using special paper 15 Loading documents 18 Using the automatic document feeder ADF 18 Using the scanner glass 19 3 General Setup 20 Paper settings 20 Paper Type 20 Paper Size 20 Tray Use in copy mode ...

Page 5: ...g N in 1 copies page layout 30 Tray selection 31 Duplex 2 sided copying 32 Out of memory message 33 Section III Direct printing 5 Printing data from a USB Flash memory drive or a digital camera supporting mass storage 36 Supported file formats 36 Creating a PRN or PostScript 3 file for direct printing 36 Printing data directly from the USB Flash memory drive or digital camera supporting mass stora...

Page 6: ...ams 71 Routine maintenance 77 Cleaning the outside of the machine 77 Cleaning the scanner 78 Cleaning the laser scanner window 79 Cleaning the corona wire 81 Cleaning the drum unit 82 Replacing the consumable items 84 Replacing a toner cartridge 85 Replacing the drum unit 88 Replacing periodic maintenance parts 90 Machine Information 90 Checking the Serial Number 90 Checking the Page Counters 90 C...

Page 7: ...v E Specifications 102 General 102 Print media 104 Copy 105 Scan 106 Print 107 Interfaces 108 Direct Print feature 108 Computer requirements 109 Consumable items 110 F Glossary 111 G Index 112 ...

Page 8: ...Section I General I General information 2 Loading paper and documents 9 General Setup 20 ...

Page 9: ...c Courier New Courier New font identifies the messages shown on the LCD of the machine Warnings tell you what to do to prevent possible personal injury Cautions specify procedures you must follow or avoid to prevent possible minor injuries IMPORTANT describes procedures you must follow or avoid to prevent possible machine problems or damage to other objects Electrical Hazard icons alert you to a p...

Page 10: ...r CD ROM labelled Windows into your CD ROM drive b If the language selection screen appears click your language c If the model name screen appears click your model name The CD ROM main menu will appear If this window does not appear use Windows Explorer to find and run the Start exe program from the root directory of the Brother CD ROM d Click Documentation e Click the documentation you want to re...

Page 11: ... Brother CD ROM labelled Macintosh into your CD ROM drive b The following window will appear c Double click the Documentation icon d If the language selection screen appears double click your language e Double click the top page file to view the User s Guide for stand alone operations and Software User s Guide in HTML format f Click the documentation you want to read User s Guide Software User s G...

Page 12: ...plication Accessing Brother Support Windows 1 You can find all the contacts you will need such as Web support Brother Solutions Center Click Brother Support on the main menu The following screen will appear To access our web site http www brother com click Brother Home Page For the latest news and product support information http solutions brother com click Brother Solutions Center To visit our we...

Page 13: ...ting OK Lets you store your settings in the machine d or c Press to scroll backwards or forwards through menu selections a or b Press to scroll through the menus and options 4 Numeric keys Use these keys to enter text or numbers 5 Stop Exit Stops an operation or exits from a menu 6 Start Lets you start making copies or scanning 7 Scan Puts the machine in Scan mode For details about scanning see th...

Page 14: ...ou can print data saved in memory when you enter your four digit password For details about using the Secure key see the Software User s Guide on the CD ROM Job Cancel Cancels a programmed print job and clears it from the machine s memory To cancel multiple print jobs hold down this key until the LCD shows Job Cancel All 10 Copy keys Options You can quickly and easily choose temporary settings for...

Page 15: ...tus Machine Status Description LED is off Ready Mode The machine is ready to print in sleep mode there is no print data or the power switch is off LED is on Data remaining in Memory Print data remains in the machine memory LED is blinking Receiving Data The machine is either receiving data from the computer processing data in memory or printing ...

Page 16: ...tware does not support it you can set the paper size in the printer driver or by using the control panel buttons Loading paper in the standard paper tray 2 Printing on plain paper thin paper bond paper recycled paper or transparencies from the paper tray 2 a Pull the paper tray completely out of the machine b While pressing the blue paper guide release lever 1 slide the paper guides to fit the pap...

Page 17: ...y 2 You can load up to 3 envelopes or special print media in the MP tray or up to 50 sheets of plain paper Use this tray to print or copy on thick paper bond paper envelopes labels or transparencies Printing on thick paper bond paper envelopes labels and transparencies 2 Before loading press the corners and sides of the envelopes to make them as flat as possible When the back output tray is pulled...

Page 18: ...tray support 1 and unfold the flap 2 e While pressing the paper side guide release lever slide the paper guides to fit the width of the paper that you are going to use IMPORTANT Make sure the paper guides touch the sides of the paper so it will feed properly f Put the envelopes up to 3 thick paper labels or transparencies in the MP tray with the top edge first and the print side face up Make sure ...

Page 19: ...using the printer driver the printable area is smaller than the paper size as shown below Note The unprintable area shown above is for A4 size paper The unprintable area changes with the paper size 2 2 1 1 Document Size Top 1 Bottom 1 Left 2 Right 2 A4 3 mm 2 mm Letter 3 mm 4 mm Portrait Landscape Windows printer driver and Macintosh printer driver BRScript Driver for Windows and Macintosh Portrai...

Page 20: ...ams Use long grain paper with a neutral Ph value and a moisture content of approx 5 Recommended paper and print media 2 To get the best print quality we suggest using the following paper Type and size of paper 2 The machine loads paper from the installed standard paper tray or multi purpose tray Standard paper tray 2 Since the standard paper tray is a universal type you can use any of the paper si...

Page 21: ...B6 Plain paper Thin paper Bond paper and Recycled paper up to 250 80 g m2 Transparency up to 10 Multi purpose tray MP tray Width 69 8 to 216 mm Length 116 to 406 4 mm Plain paper Thin paper Thick paper Bond paper Recycled paper Envelopes and Labels up to 50 80 g m2 up to 3 envelopes Transparency up to 10 Basis weight 75 90 g m2 Thickness 80 110 µm Roughness Higher than 20 sec Stiffness 90 150 cm3 ...

Page 22: ...cess 200 degrees centigrade If you use bond paper paper having a rough surface or paper that is wrinkled or creased the paper may exhibit degraded performance Types of paper to avoid 2 IMPORTANT Some types of paper may not perform well or may cause damage to your machine DO NOT use paper that is highly textured that is extremely smooth or shiny that is curled or warped 1 2mm or greater curl may ca...

Page 23: ...y and correctly irregularly cut or folded envelopes may cause paper jams Envelopes should consist of two layers of paper in the area circled in figure below 1 Feeding direction Envelope joints that are sealed by the manufacturer should be secure We recommend that you do not print within 15 mm of the edges of envelopes Types of envelopes to avoid 2 IMPORTANT DO NOT use envelopes that are damaged cu...

Page 24: ...ny part of the machine because the label stock may stick to the drum unit or rollers and cause jams and print quality problems No adhesive should be exposed between the labels Labels should be arranged so that they cover the entire length and width of the sheet Using labels with spaces may result in labels peeling off and causing serious jams or print problems All labels used in this machine must ...

Page 25: ...taped DO NOT use cardboard newspaper or fabric To avoid damaging your machine while using the ADF DO NOT pull on the document while it is feeding Note To scan documents that are not suitable for the ADF see Using the scanner glass on page 19 Make sure documents written with ink are completely dry a Unfold the ADF output tray 1 b Fan the pages well c Place your document face down top edge first in ...

Page 26: ... time Documents can be up to 215 9 mm wide and 297 mm long Note To use the scanner glass the ADF must be empty a Lift the document cover b Using the document guidelines on the left and top place the document in the upper left hand corner with the document face down on the scanner glass c Close the document cover IMPORTANT If the document is a book or is thick do not slam the cover or press on it 1...

Page 27: ...tting for paper size at the same time so your machine can fit the document a Do one of the following To set the paper size for the MP Tray press Menu 1 1 2 1 To set the paper size for Tray 1 press Menu 1 1 2 2 b Press a or b to choose A4 Letter Legal Executive A5 A5 L A6 B5 B6 Folio or Any Press OK c Press Stop Exit Note Legal Folio and Any size appears only when you choose the MP tray If you choo...

Page 28: ... looks for the tray with the most suitable paper and pulls paper from that tray If no tray has suitable paper the machine pulls paper from the higher priority tray When using the scanner glass your document is copied from the higher priority tray even if more suitable paper is in another paper tray Tray Use in print mode 3 You can change the default tray the machine will use for printing from your...

Page 29: ... for printing Photo or Greyscale images Sleep Time 3 The Sleep Time setting can reduce power consumption by turning off the fuser while the machine is idle You can choose how long the machine must be idle before it goes into sleep mode When the machine receives computer data or makes a copy the timer will be reset The default setting is 005 minutes While the machine is in sleep mode the LCD will d...

Page 30: ... Autumn a Press Menu 5 2 b Press a or b to choose On or Off Press OK c Press Stop Exit LCD Contrast 3 You can change the contrast to make the LCD look lighter or darker a Press Menu 1 5 b Press b to make the LCD lighter Or press a to make the LCD darker Press OK c Press Stop Exit User Settings List 3 You can print a list of the settings you programmed a Press Menu 5 5 b Press Start c Press Stop Ex...

Page 31: ...Chapter 3 24 ...

Page 32: ...Section II Copy II Making copies 26 ...

Page 33: ...r of copies Making a single copy 4 a Load your document b Press Start Making multiple copies 4 a Load your document b Use the dial pad to enter the number of copies up to 99 c Press Start Note To sort your copies see Sorting copies using the ADF on page 29 Stop copying 4 To stop copying press Stop Exit Making copies 4 ...

Page 34: ...Auto is only available when using the ADF Custom 25 400 allows you to enter a ratio from 25 to 400 To enlarge or reduce the next copy follow the instructions below a Load your document b Use the dial pad to enter the number of copies up to 99 c Press Enlarge Reduce d Do one of the following Press a or b to choose the enlargement or reduction ratio you want Press OK Press a or b to choose Custom 25...

Page 35: ...press OK Quality Auto Text Photo 29 Stack Sort appears when the document is in the ADF Stack Sort 29 Brightness b nnnno a b nnnon a b nnonn a b nonnn a b onnnn a 29 Contrast b nnnno a b nnnon a b nnonn a b nonnn a b onnnn a 30 Page Layout Off 1 in 1 2 in 1 P 2 in 1 L 4 in 1 P 4 in 1 L 30 Tray Select MP T1 T1 MP 1 XXX 1 MP XXX 1 1 XXX is the paper size 31 The factory settings are shown in Bold with...

Page 36: ...nu 2 1 b Press a or b to choose the copy quality Press OK c Press Stop Exit Sorting copies using the ADF4 You can sort multiple copies Pages will be stacked in the order 1 2 3 1 2 3 1 2 3 and so on a Unfold the ADF output tray and place your document face down in the ADF input tray b Use the dial pad to enter the number of copies up to 99 c Press Options and a or b to choose Stack Sort Press OK d ...

Page 37: ...pies page layout 4 You can reduce the amount of paper used when copying by using the N in 1 copy feature This allows you to copy two or four pages onto one page which lets you save paper IMPORTANT Please make sure the paper size is set to Letter A4 Legal 1 or Folio 1 P means Portrait and L means Landscape You cannot use the Enlarge Reduce setting with the N in 1 feature 1 You can choose Legal and ...

Page 38: ...tion shown below 4 2 in 1 P 2 in 1 L 4 in 1 P 4 in 1 L Tray selection 4 You can change the Tray Use only for the next copy a Load your document b Use the dial pad to enter the number of copies up to 99 c Press Options Press a or b to choose Tray Select Press OK d Press a or b to choose the MP T1 T1 MP 1 XXX or MP XXX Press OK e Press Start Note To change the default setting for Tray Select see Tra...

Page 39: ...n in the ADF input tray b Enter the number of copies up to 99 using the dial pad c Press Duplex and a or b to choose 1sidedi2sided L Press OK d Press Start to copy the document Advanced Duplex Copy short edge flip 4 1sidedi2sided S Portrait Landscape a Unfold the ADF output tray and place your document face down in the ADF input tray b Enter the number of copies up to 99 using the dial pad c Press...

Page 40: ...l while you are making copies the LCD message will guide you through the next step If you get an Out of Memory message while scanning a subsequent page you will have the option to press Start to copy the pages scanned so far or to press Stop Exit to cancel the operation ...

Page 41: ...Chapter 4 34 ...

Page 42: ...Section III Direct printing III Printing data from a USB Flash memory drive or a digital camera supporting mass storage 36 ...

Page 43: ...printer driver XPS version 1 0 1 PDF data including a JBIG2 image file a JPEG2000 image file or transparency files are not supported Creating a PRN or PostScript 3 file for direct printing 5 Note The screens in this section may vary depending on your application and operating system a From the menu bar of an application click File then Print b Choose Brother DCP XXXX Printer 1 and check the Print ...

Page 44: ...hed from PictBridge mode to mass storage mode If you want to print an index of the files choose Index Print and then press OK Press Start to print the data File names that are stored in your USB Flash memory drive can be displayed using the following characters on the LCD A B C D E F G H I J K L M N O P Q R S T U V W X Y Z 0 1 2 3 4 5 6 7 8 9 _ d Do one of the following Press a or b to choose a se...

Page 45: ...or Direct Print by using the control panel when the machine is not in the Direct Print mode Press Menu 4 to enter the USB Direct I F menu See Menu table on page 95 Understanding the error messages 5 Once you are familiar with the types of errors that can occur while you print data from the USB Flash memory drive or digital camera with Direct Print you can easily identify and troubleshoot any probl...

Page 46: ...Section IV Software IV Software features 40 ...

Page 47: ...nting Scanning ControlCenter3 Windows ControlCenter2 Macintosh Note See Accessing the Software User s Guide on page 3 How to read the HTML User s Guide 6 This is a quick reference for using the HTML User s Guide Windows 6 Note If you have not installed the software see Viewing documentation Windows on page 3 a From the Start menu point to Brother DCP XXXX from the programs group then click User s ...

Page 48: ... turned on Insert the Brother CD ROM into your CD ROM drive b Double click the Documentation icon c Double click your language folder and then double click the top html file d Click on the manual you want USER S GUIDE or SOFTWARE USER S GUIDE in the top menu and then click the heading you would like to read from the list at the left of the window ...

Page 49: ...Chapter 6 42 ...

Page 50: ...Section V Appendixes V Safety and legal 44 Options 53 Troubleshooting and routine maintenance 55 Menu and features 93 Specifications 102 Glossary 111 ...

Page 51: ...t open flames salty or corrosive gasses moisture or dust DO NOT place the machine near heaters air conditioners refrigerators water or chemicals CAUTION Avoid placing your machine in a high traffic area Avoid placing your machine on a carpet DO NOT connect your machine to electrical sockets controlled by wall switches or automatic timers or to the same circuit as large appliances that might disrup...

Page 52: ...ocket Doing this will prevent an electrical shock DO NOT handle the plug with wet hands Doing this might cause an electrical shock Always make sure the plug is fully inserted This product must be installed near an electrical socket that is easily accessible In case of an emergency you must unplug the power cord from the electrical socket to shut off the power completely Plastic bags are used in th...

Page 53: ...se a vacuum cleaner to clean up scattered toner Doing this might cause the toner dust to ignite inside the vacuum cleaner potentially starting a fire Please carefully clean the toner dust with a dry lint free soft cloth and dispose of it according to local regulations CAUTION After you have just used the machine some internal parts of the machine will be extremely hot When you open the front or ba...

Page 54: ...the edge of the machine under the scanner or document cover as shown in the illustrations To prevent injuries be careful not to put your fingers in the area shown in the illustration When you move the machine grasp the side hand holds that are located at the bottom of the machine ...

Page 55: ...48 IMPORTANT The fuser unit is marked with a Caution label Please DO NOT remove or damage the label ...

Page 56: ...ge indicated on the rating label DO NOT connect it to a DC power source or inverter If you are not sure contact a qualified electrician 8 This product is equipped with a 3 wire grounded plug This plug will only fit into a grounded power outlet This is a safety feature If you are unable to insert the plug into the outlet call your electrician to replace your obsolete outlet DO NOT defeat the purpos...

Page 57: ...will often require extensive work by a qualified technician to restore the product to normal operation If the product has been dropped or the casing has been damaged If the product exhibits a distinct change in performance indicating a need for service 16 To protect your product against power surges we recommend the use of a power protection device Surge Protector 17 To reduce the risk of fire ele...

Page 58: ...ny advertising or publicity relating to the software without the specific prior written permission of Sam Leffler and Silicon Graphics THE SOFTWARE IS PROVIDED AS IS AND WITHOUT WARRANTY OF ANY KIND EXPRESS IMPLIED OR OTHERWISE INCLUDING WITHOUT LIMITATION ANY WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE IN NO EVENT SHALL SAM LEFFLER OR SILICON GRAPHICS BE LIABLE FOR ANY SPECIAL...

Page 59: ...es Intel Intel Core and Pentium are trademarks of Intel Corporation in the U S and other countries AMD is a trademark of Advanced Micro Devices Inc Adobe Flash Illustrator PageMaker Photoshop PostScript and PostScript 3 are either registered trademarks or trademarks of Adobe Systems Incorporated in the United States and or other countries Epson is a registered trademark and FX 80 and FX 850 are tr...

Page 60: ...frequency 100 MHz or more Capacity 64 128 256 or 512 MB Height 31 75 mm Dram Type SDRAM 2 Bank For purchasing information and part numbers visit the Buffalo Technology website http www buffalo technology com Note There may be some SO DIMMs that will not work with the machine For more information contact your Brother dealer Installing extra memory B a Turn off the machine s power switch b Disconnec...

Page 61: ...t the SO DIMM diagonally 1 then tilt it toward the interface board until it clicks into place 2 f Put the interface access cover and the SO DIMM cover back on g Plug the machine s power cord back into the electrical socket first and then connect the interface cable h Turn on the machine s power switch Note To make sure that you have installed the SO DIMM properly you can print the user settings pa...

Page 62: ...Menu access difficulties C Copy difficulties C Troubleshooting and routine maintenance C Difficulties Suggestions Key operations do not work Check the control panel is fitted correctly on the machine Reinstall the control panel Difficulties Suggestions Vertical black line appears in copies Black vertical lines on copies are typically caused by dirt or correction fluid on the glass strip or the cor...

Page 63: ...it prints garbage Pull out the paper tray and wait until the machine stops printing Then turn off the machine and disconnect from the power for several minutes Check the settings in your application to make sure it is set up to work with your machine The machine prints the first couple of pages correctly then some pages have text missing Check the settings in your application to make sure that it ...

Page 64: ...The machine does not scan all the pages of your document Make sure that the ADF output tray does not contain more than 20 sheets Difficulties Suggestions Cannot install software or print Run the Repair MFL Pro Suite program on the CD ROM This program will repair and reinstall the software Cannot perform 2 in 1 or 4 in 1 printing Check that the paper size setting in the application and in the print...

Page 65: ...ke sure your document is not too thin or too thick and are correctly loaded in the ADF See Loading documents on page 18 Use the scanner glass to scan the document What paper can I use You can use thin paper plain paper thick paper bond paper recycled paper envelopes labels and transparencies that are made for laser machines For details see Acceptable paper and other print media on page 13 There is...

Page 66: ...idge on page 85 The drum unit may be damaged Put in a new drum unit See Replacing the drum unit on page 88 Hollow print Make sure that you use paper that meets our specifications See Acceptable paper and other print media on page 13 Choose Thick paper mode in the printer driver choose Thick in the machine s Paper Type menu setting or use thinner paper than you are currently using See Paper Type on...

Page 67: ...nt media on page 13 Make sure that you choose the correct media type in the printer driver or in the machine s Paper Type menu setting See Acceptable paper and other print media on page 13 and Basic tab in the Software User s Guide on the CD ROM The drum unit may be damaged Put in a new drum unit See Replacing the drum unit on page 88 The fuser unit may be contaminated Call your Brother dealer for...

Page 68: ... wavy Check the paper type and quality High temperatures and high humidity will cause paper to curl If you do not use the machine often the paper may have been in the paper tray too long Turn over the stack of paper in the paper tray Also fan the paper stack and then rotate the paper 180 in the paper tray Examples of poor print quality Recommendation ABCDEFG EFGHIJKLMN ...

Page 69: ... tab 1 to lift the roller assembly then use your other hand to slide the Anti Curl Switch 2 in the direction of the arrow 3 Close the back cover Lift up the Output Tray Support Flap 1 Choose Reduce Paper Curl mode in the printer driver See Other Print Options For Windows or Print Settings For Macintosh in the Software User s Guide on the CD ROM Examples of poor print quality Recommendation 2 1 1 ...

Page 70: ... or Advanced tab in the Software User s Guide on the CD ROM Clean the scanner window and the corona wire of the drum unit See Cleaning the laser scanner window on page 79 and Cleaning the corona wire on page 81 The toner cartridge may be damaged Put in a new toner cartridge See Replacing a toner cartridge on page 85 The drum unit may be damaged Put in a new drum unit See Replacing the drum unit on...

Page 71: ...tridge See Replacing a toner cartridge on page 85 The drum unit may be damaged Put in a new drum unit See Replacing the drum unit on page 88 Line across the page Clean the laser scanner window and the corona wire inside the drum unit See Cleaning the laser scanner window on page 79 and Cleaning the corona wire on page 81 The drum unit may be damaged Put in a new drum unit See Replacing the drum un...

Page 72: ... position Choose Improve Toner Fixing mode in the printer driver See Other Print Options For Windows or Print Settings For Macintosh in the Software User s Guide on the CD ROM If this selection does not provide enough improvement choose Thicker Paper in Media Type settings Examples of poor print quality Recommendation ABCDEFGH abcdefghijk A B C D abcde 0 1 2 3 4 ...

Page 73: ...rectly Pull out the drum unit take out the toner cartridge and put it back into the drum unit again Cooling Down Wait for a while The temperature of the drum unit or toner cartridge is too hot The machine will pause its current print job and go into cooling down mode During the cooling down mode you will hear the cooling fan running while the LCD shows Cooling Down and Wait for a while Make sure t...

Page 74: ...n Leave the machine for 15 minutes with the power on The fuser unit is too hot Jam Duplex The paper is jammed in the duplex tray See Paper jams on page 71 Jam Inside The paper is jammed inside the machine See Paper jams on page 71 Jam MP Tray The paper is jammed in the MP tray of the machine See Paper jams on page 71 Jam Rear The paper is jammed in the back of the machine See Paper jams on page 71...

Page 75: ... are trying to save Change the file name of the file on the USB Flash memory drive or the file you are trying to save Replace Drum The drum unit is the end of its life Replace the drum unit with a new one See Replacing the drum unit on page 88 The drum unit counter was not reset when a new drum was installed 1 Open the front cover and then press Clear Back 2 Press 1 to reset Replace Fuser It is ti...

Page 76: ...tridge now Too Many Files There are too many files stored on the USB Flash memory drive Reduce the number of files stored on the USB Flash memory drive Unable to Scan There is a document in the ADF input and output tray Remove the document from the ADF output tray Unusable Device An incompatible or broken device has been connected to the USB direct interface Remove the USB Flash memory drive from ...

Page 77: ...t jammed b Open the ADF cover c Pull the jammed document out to the right d Close the ADF cover e Press Stop Exit Document is jammed under the document cover C a Take out any paper from the ADF that is not jammed b Lift the document cover c Pull the jammed document out to the left d Close the document cover e Press Stop Exit Document is jammed at the ADF output tray C a Take out any paper from the...

Page 78: ...ch the electrodes shown in the illustration Note If the error message remains open and close the front cover and fuser cover firmly to reset the machine The LCD names for the paper trays are as follows Standard paper tray Tray 1 Multi purpose tray MP Tray Paper is jammed in the MP tray C If the LCD shows Jam MP Tray follow these steps a Remove the paper from the MP tray b Remove any jammed paper f...

Page 79: ...per guide release lever slide the paper guides to fit the paper size Make sure that the guides are firmly in the slots d Put the paper tray firmly back in the machine Paper is jammed inside the machine C a Turn off the machine s power switch Disconnect all cables and then unplug the power cord from the electrical socket b Pull the paper tray completely out of the machine c Use both hands to slowly...

Page 80: ...u can pull it out of the paper tray opening IMPORTANT We recommend that you place the drum unit and toner cartridge assembly on a clean flat surface with a sheet of disposable paper or cloth underneath it in case you accidentally spill or scatter toner To prevent damage to the machine from static electricity DO NOT touch the electrodes shown in the illustration f Put the drum unit and toner cartri...

Page 81: ... drum unit and toner cartridge assembly IMPORTANT We recommend that you place the drum unit and toner cartridge assembly on a clean flat surface with a sheet of disposable paper or cloth underneath it in case you accidentally spill or scatter toner d Push down the blue lock lever and take the toner cartridge out of the drum unit Take out the jammed paper if there is any inside the drum unit IMPORT...

Page 82: ...rst and reconnect all cables Turn on the machine s power switch Paper is jammed at the back of the machine C a Turn off the machine s power switch Disconnect all cables and then unplug the power cord from the electrical socket b Press the front cover release button and open the front cover CAUTION HOT SURFACE After you have just used the machine some internal parts of the machine will be extremely...

Page 83: ...er back output tray e Pull the tabs at the left and right hand sides toward you to open the fuser cover 1 f Pull the jammed paper out of the fuser unit g Close the fuser cover and back cover back output tray h Put the drum unit and toner cartridge assembly back in the machine i Close the front cover j Plug the machine s power cord back into the electrical socket first and reconnect all cables Turn...

Page 84: ... solvent liquids containing alcohol ammonia to clean the inside or outside of the machine Doing this may cause a fire or electrical shock For more information see Important safety instructions on page 49 IMPORTANT The drum unit contains toner so handle it carefully If toner scatters on your hands or clothes wipe or wash it off with cold water at once Cleaning the outside of the machine C a Turn of...

Page 85: ...hine s power cord back into the electrical socket first and reconnect all cables Turn on the machine Cleaning the scanner C a Turn off the machine Disconnect all cables and then unplug the power cord from the electrical socket b Lift the document cover 1 Clean the white plastic surface 2 and scanner glass 3 underneath it with a soft lint free cloth moistened with water c In the ADF unit clean the ...

Page 86: ...r four times To test make a copy after each cleaning Cleaning the laser scanner window C WARNING Use neutral detergents DO NOT use any flammable substances spray or organic solvent liquids containing alcohol ammonia to clean the inside or outside of the machine Doing this may cause a fire or electrical shock For more information see Important safety instructions on page 49 IMPORTANT DO NOT touch t...

Page 87: ...the electrodes shown in the illustration We recommend that you place the drum unit on a clean flat surface with a sheet of disposable paper or cloth underneath it in case you accidentally spill or scatter toner c Wipe the laser scanner window 1 by wiping it with a dry lint free soft cloth d Put the drum unit and toner cartridge assembly back in the machine e Close the front cover f Plug the machin...

Page 88: ...ble paper or cloth underneath it in case you accidentally spill or scatter toner Handle the toner cartridge carefully If toner scatters on your hands or clothes wipe or wash it off with cold water at once To prevent damage to the machine caused by static electricity DO NOT touch the electrodes shown in the illustration c Clean the corona wire inside the drum unit by gently sliding the blue tab fro...

Page 89: ...d toner cartridge assembly IMPORTANT We recommend that you put the drum unit and toner cartridge assembly on a clean flat surface with a sheet of disposable paper or cloth underneath it in case you accidentally spill or scatter toner To prevent damage to the machine caused by static electricity DO NOT touch the electrodes shown in the illustration c Push down the blue lock lever and take the toner...

Page 90: ...omes off IMPORTANT The drum is photosensitive so DO NOT touch it with your fingers DO NOT clean the surface of the photosensitive drum with a sharp object DO NOT use excessive force when cleaning the drum unit g Put the toner cartridge back into the drum unit until you hear it lock into place If you put the cartridge in correctly the blue lock lever will lift automatically h Put the drum unit and ...

Page 91: ...aterial inside Be sure to reseal the consumable items tightly so that the material inside does not spill Note Discard used consumable items according to local regulations keeping it separate from domestic waste If you have questions call your local waste disposal office If you use paper that is not a direct equivalent for the recommended paper the life of consumable items and machine parts may be ...

Page 92: ...a new toner cartridge ready for use when you see the Toner Low warning CAUTION HOT SURFACE After you have just used the machine some internal parts of the machine will be extremely hot To prevent injury when you open the front or back cover back output tray of the machine DO NOT touch the shaded parts shown in the illustration If you do this you may get burned a Press the front cover release butto...

Page 93: ...s not therefore recommend the use of cartridge other than genuine Brother cartridges with this machine or the refilling of used cartridge with toner from other sources If damage is caused to the drum unit or other part of this machine as a result of the use of toner or toner cartridge other than genuine Brother products due to the incompatibility or lack of suitability of those products with this ...

Page 94: ...t may separate from the drum unit g Clean the corona wire of the drum unit by gently sliding the blue tab from right to left and left to right several times Note Be sure to return the blue tab to the home position a 1 If you do not printed pages may have a vertical stripe h Put the drum unit and toner cartridge assembly back in the machine i Close the front cover Note DO NOT turn off the machine o...

Page 95: ...t is necessary to replace it periodically There are many factors that determine the actual drum life such as temperature humidity type of paper and how much toner you use for the number of pages per print job The estimated drum life is approximately 25 000 pages 1 The actual number of pages your drum will print may be significantly less than this estimate Because we have no control over the many f...

Page 96: ...rum unit until immediately before you put it in the machine Exposure to direct sunlight or room light may damage the drum unit Be sure to seal up the used drum unit tightly in a bag so that toner powder does not spill out of the unit d Unpack the new drum unit e Put the toner cartridge firmly into the new drum unit until you hear it lock into place If you put the cartridge in correctly the blue lo...

Page 97: ...enu 5 3 b Press Stop Exit Checking the Page Counters C You can see the machine s Page Counters for copies printed pages reports and lists or a summary total a Press Menu 5 4 b Press a or b to see Total List Copy or Print c Press Stop Exit Checking the remaining life of parts C You can see the remaining life of the machine s drum unit and periodic maintenance parts a Press Menu 5 6 b Press a or b t...

Page 98: ...e Reset Packing and shipping the machine C CAUTION Make sure that the machine has fully cooled down by leaving it disconnected from the power for at least 30 minutes before packing When you transport the machine use the packing materials that came with your machine If you do not pack the machine correctly you could void your warranty a Turn off the machine b Unplug all the cables and AC power cord...

Page 99: ...ut the User s Guide If available and CD ROM in the space at the back of the machine 4 h Take the two styrofoam pieces and match the front of the machine to the FRONT mark on one of the styrofoam pieces and the back of the machine to the REAR mark on the other styrofoam piece 5 Coil the cables and place them and the Quick Setup Guide in the spaces provided as shown below 6 i Close the carton and ta...

Page 100: ...tions and options Press Menu followed by the menu numbers to program your machine For example to set Beeper volume to Low a Press Menu 1 2 b Press a or b to choose Low c Press OK Memory storage D Your menu settings are stored permanently and in the event of a power failure will not be lost Temporary settings for example Contrast will be lost Menu keys D Menu and features D Access the menu Go to th...

Page 101: ...s 5 for Machine Info menu You can also scroll through each menu level by pressing a or b for the direction you want c Press OK when the option you want appears on the LCD The LCD will then show the next menu level d Press a or b to scroll to your next menu selection e Press OK When you have finished setting an option the LCD will show Accepted f Press Stop Exit to exit Menu mode ...

Page 102: ...ptions Page 1 General Setup 1 Paper 1 Paper Type 1 MP Tray Thin Plain Thick Thicker Transparency Recycled Paper Sets the type of paper in the MP tray 20 2 Tray 1 Thin Plain Thick Thicker Transparency Recycled Paper Sets the type of paper in the paper tray 20 2 Paper Size 1 MP Tray A4 Letter Legal Executive A5 A5 L A6 B5 B6 Folio Any Sets the size of the paper in the MP tray 20 ...

Page 103: ...reases the page yield of the toner cartridge 22 2 Sleep Time Range varies depending on model 005Min Conserves power 22 4 Tray Use 1 Copy Tray 1 Only MP Only MP T1 T1 MP Selects the tray that will be used for Copy mode 21 2 Print Tray 1 Only MP Only MP T1 T1 MP Selects the tray that will be used for PC print 21 5 LCD Contrast nnnno nnnon nnonn nonnn onnnn Adjusts the contrast of the LCD 23 Main Men...

Page 104: ...OM 2 File Size 1 Color Small Middle Large You can set your own default settings of the data compression rate 2 Gray Small Middle Large 7 Reset 1 All Settings 1 Reset 2 Exit Restore all the machine settings to factory default 91 0 Local Language Choose your language Allows you to change the LCD language for your country See Quick Setup Guide Main Menu Submenu Menu Selections Options Descriptions Pa...

Page 105: ... HP LaserJet BR Script 3 Epson FX 850 IBM Proprinter Chooses the emulation mode See Software User s Guideonthe CD ROM 2 Print Options 1 Internal Font 1 HP LaserJet Prints a list of the machine s internal fonts 2 BR Script 3 2 Configuration Prints a list of the machine s printer settings 3 Test Print Prints a test page 3 Duplex Off On Long Edge On Short Edge Enables or disables duplex printing You ...

Page 106: ...1in1 2in1 4in1 9in1 16in1 25in1 1 in 2x2 pages 1 in 3x3 pages 1 in 4x4 pages 1 in 5x5 pages Sets the page style when printing multiple pages directly from the USB Flash memory drive 37 4 Orientation Portrait Landscape Sets the page orientation when printing directly from the USB Flash memory drive 37 5 Collate On Off Enables or disables the page collation when printing directly from the USB Flash ...

Page 107: ...rive See Software User s Guideonthe CD ROM 2 File Name Enter the file name of the scanned data 5 Machine Info 1 Date Time Allows the machine to name files created when using the scan to USB feature See Quick Setup Guide 2 Auto Daylight On Off Changes for Daylight Savings Time automatically 23 3 Serial No You can check the serial number of your machine 90 4 Page Counter Total List Copy Print You ca...

Page 108: ...ons If you entered a letter incorrectly and want to change it press d to move the cursor to the incorrect character and then press Clear Back Repeating letters To enter a character on the same key as the previous character press c to move the cursor right before pressing the key again Special characters and symbols Press l or then press d or c to move the cursor to the symbol or character you want...

Page 109: ...eam scanning Memory Capacity 64 MB LCD liquid crystal display 16 characters 2 lines Power Source 220 240V 50 60Hz Power Consumption Peak 1080 W Copying Average 570 W 1 Sleep Average 9 W Standby Average 80 W 1 When making a copy from one sheet Dimensions Weight With Drum Toner Unit 15 3 kg 443 mm 390 mm 442 mm ...

Page 110: ...Ad 4 09 Bell A Sound pressure Operating Copying LPAm 56 dB A Standby LPAm 30 dB A 1 Measured in accordance with ISO9296 Temperature Operating 10 to 32 5 C Storage 5 to 35 C Humidity Operating 20 to 80 without condensation Storage 10 to 90 without condensation ADF automatic document feeder Up to 20 pages Staggered 80 g m2 Recommended Environment for Best Results Temperature 20 to 30 C Humidity 50 7...

Page 111: ...aper Tray Capacity Up to 250 sheets of 80 g m2 Plain paper Multi purpose tray MP tray Paper Type Thin paper Plain paper Thick paper Bond paper Transparencies 1 Recycled paper Envelopes or Labels 1 Paper Size Width 69 8 to 216 mm Length 116 to 406 4 mm Paper Weight 60 to 163 g m2 2 Maximum Multi purpose tray Capacity Up to 50 sheets of 80 g m2 Plain paper Up to 3 envelopes Paper Output Output Tray ...

Page 112: ...olour Monochrome Monochrome Document Size ADF Width 148 to 215 9 mm ADF Length 148 to 355 6 mm 1 Scanner Glass Width Max 215 9 mm Scanner Glass Length Max 297 mm Copy Width Max 210 mm Multiple Copies Stacks or Sorts up to 99 pages Reduce Enlarge 25 to 400 in increments of 1 Resolution Max 1200 600 dpi First Copy Out Time Less than 10 5 seconds 2 from READY mode ...

Page 113: ...ome Yes Yes TWAIN Compliant Yes Windows 2000 Professional XP XP Professional x64 Edition Windows Vista Mac OS X 10 3 9 or greater 1 WIA Compliant Yes Windows XP Windows Vista Colour Depth 24 bit colour Resolution Up to 19200 19200 dpi interpolated 2 Up to 600 2400 dpi optical 2 From Scanner Glass Up to 600 600 dpi optical 2 From ADF Document Size ADF Width 148 0 to 215 9 mm ADF Length 148 0 to 355...

Page 114: ...Driver for Windows 2000 Professional XP XP Professional x64 Edition Windows Vista BR Script3 PPD file for Windows 2000 Professional XP XP Professional x64 Edition Windows Vista Macintosh Printer Driver for Mac OS X 10 3 9 or greater 1 BR Script3 PPD file for Mac OS X 10 3 9 or greater 1 Resolution 1200 dpi 2 HQ1200 2400 600 dpi 600 dpi 300 dpi Print Speed for Simplex Up to 28 pages minute A4 size ...

Page 115: ...int feature E 1 PDF data including a JBIG2 image file a JPEG2000 image file or transparency files are not supported USB Use a USB 2 0 interface cable type A B that is no longer than 2 m 1 2 Compatibility PDF version 1 7 1 JPEG Exif JPEG PRN created by Brother printer driver TIFF scanned by all Brother MFC or DCP models PostScript 3 created by Brother BR Script 3 printer driver XPS version 1 0 ...

Page 116: ...s Computer Platform Operating System Version Processor Minimum Speed Minimum RAM Recommended RAM Hard Disk Space to install Supported PC Software Functions PC Interface 3 For Drivers For Applications Windows Operating System 1 Windows 2000 Professional 4 Intel Pentium II or equivalent 64 MB 256 MB 150 MB 310 MB Printing Scanning USB Windows XP Home 2 4 Windows XP Professional 2 4 128 MB Windows XP...

Page 117: ...19752 2 Drum yield is approximate and may vary by type of use Toner Cartridge Life Starter Toner Cartridge Approx 2 000 pages A4 1 Standard Toner Cartridge TN 3230 Approx 3 000 pages A4 1 High Yield Toner Cartridge TN 3280 Approx 8 000 pages A4 1 Drum Unit DR 3200 Approx 25 000 pages A4 2 ...

Page 118: ...ion Resolution is 203 196 dpi It is used for small print and graphs Greyscale The shades of grey available for copying photographs LCD liquid crystal display The display screen on the machine that shows interactive messages during On Screen Programming and shows the date and time when the machine is idle Menu mode Programming mode for changing your machine s settings OCR optical character recognit...

Page 119: ...ple 26 N in 1 page layout 30 out of memory 33 quality 29 single 26 sort ADF only 29 temporary settings 27 tray selection 31 using ADF 29 using scanner glass 30 D Data LED 6 Direct print 36 Direct key 37 specification 108 Document how to load 18 19 jam 70 Drum unit checking remaining life 90 cleaning 81 82 replacing 88 Duplex 2 sided copying 32 printing from USB flash memory drive 37 Duplex key 2 s...

Page 120: ... 91 Page layout N in 1 30 Paper 13 104 how to load 9 jam 71 recommended 13 14 size 13 20 size of document 105 106 tray capacity 14 type 13 20 PaperPort 11SE with OCR See Software User s Guide on the CD ROM and Help in the PaperPort 11SE application to access How to Guides Power failure 93 Print difficulties 56 drivers 107 Job Cancel key 7 keys 7 paper jams 71 quality 58 59 resolution 107 Secure ke...

Page 121: ...placing 85 Toner save 22 Transparencies 9 10 13 Tray selection 31 Tray use setting copy 21 print 21 Troubleshooting 55 document jam 70 error messages on LCD 66 if you are having difficulty copy quality 55 Menu access 55 paper handling 58 print quality 58 59 printing 56 scanning 57 software 57 maintenance messages on LCD 66 paper jam 71 V Volume setting beeper 22 W Windows See Software User s Guide...

Page 122: ...The machine is approved for use in the country of purchase only local Brother companies or their dealers will only support machines purchased in their own countries ...

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