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Brother DCP-7057R, User Manual

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Brother DCP-7057R User Manual Download Page 74

Troubleshooting 

69

9

The Brother machine cannot print or scan over the network. 
The Brother machine is not found on the network even after the successful installation.

Question

Interface Solution

Are you using security 
software?

wired/ 
wireless

See 

I’m using security software.

 on page 71.

Is your Brother machine 
assigned with an available 
IP address?

wired/ 
wireless

Confirm the IP address and the Subnet Mask

Verify that both the IP addresses and Subnet Masks of your computer 
and the Brother machine are correct and located on the same network. 
For more information on how to verify the IP address and the Subnet 
Mask, ask the network administrator or visit the Brother Solutions Center 
at http://solutions.brother.com/.

(Windows

®

)

Confirm the IP address and the Subnet Mask using the Network 
Connection Repair Tool. 

Use the Network Connection Repair Tool to fix the Brother machine’s 
network settings. It will assign the correct IP address and the Subnet 
Mask. 

To use the Network Connection Repair Tool, ask the network 
administrator for the details and then follow the steps below:

Note

• (Windows

®

2000 Professional/XP/XP Professional x64 Edition/Windows 

Vista

®

/Windows

®

7) You must log on with Administrator privileges.

• Make sure that the Brother machine is turned on and is 

network-connected to your computer.

 

Summary of Contents for DCP-7057R

Page 1: ...ou can also find supported protocol information and detailed troubleshooting tips To find basic information about network and advanced network features of your Brother machine see the Network Glossary To download the latest manual please visit the Brother Solutions Center at http solutions brother com You can also download the latest drivers and utilities for your machine read FAQs and troubleshoo...

Page 2: ...3 in this document represents Windows Server 2003 and Windows Server 2003 x64 Edition Windows Server 2008 in this document represents Windows Server 2008 and Windows Server 2008 R2 Windows Vista in this document represents all editions of Windows Vista Windows 7 in this document represents all editions of Windows 7 Not all models are available in all countries IMPORTANT indicates a potentially haz...

Page 3: ...nfirm your wireless network setup method 12 Configuration using the machine s control panel Setup Wizard to configure your machine for a wireless network Recommended 12 Configuration using WPS or AOSS from the control panel menu to configure your machine for a wireless network Push Button Configuration Infrastructure mode only 12 Configuration using the Brother installer application on the CD ROM ...

Page 4: ...ew default for Scan to E mail E mail server MFC 7460DN MFC 7860DN and MFC 7860DW if you download IFAX 32 Scan to FTP For MFC 7460DN MFC 7860DN and MFC 7860DW 32 Fax to Server For MFC 7460DN MFC 7860DN and MFC 7860DW available as a download 33 Time Zone 35 Reset the network settings to the factory default 36 Printing the Network Configuration List 36 Printing the WLAN report For HL 2280DW DCP 7070D...

Page 5: ...cation Mail 60 Error mail 61 Scan to E mail E mail server overview 62 How to operate Scan to E mail E mail server 62 Using One Touch or Speed Dial number 63 8 Security features 64 Overview 64 Sending an E mail securely 64 Configuration using Web Based Management web browser 64 Sending an E mail with user authentication 65 Secure Management using BRAdmin Professional 3 Windows 66 Using BRAdmin Prof...

Page 6: ...sed at a time 1 Not available for DCP 7065DN 2 BRAdmin Professional 3 and Web BRAdmin are available as a download from http solutions brother com 3 Windows 7 only Introduction 1 Operating Systems Windows 2000 XP Windows Vista Windows 7 Windows Server 2003 2008 Mac OS X 10 4 11 10 6 x Printing r r r Scanning See Software User s Guide r r PC Fax Send 1 See Software User s Guide r r PC Fax Receive 1 ...

Page 7: ...network security and encryption protocols available See Security features on page 64 Fax to Server MFC 7460DN MFC 7860DN and MFC 7860DW available as a download 1 The Fax to Server feature allows the machine to scan a document and send it over the network to a separate fax server See Fax to Server For MFC 7460DN MFC 7860DN and MFC 7860DW available as a download on page 33 In order to use this funct...

Page 8: ...g BRAdmin Light 2 Windows a Please make sure that your machine is ON b Turn on your computer Close any applications running before configuration c Put the supplied CD ROM into your CD ROM drive The opening screen will appear automatically If the model name screen appears choose your machine If the language screen appears choose your language d The CD ROM main menu will appear Click Network Utiliti...

Page 9: ...mporarily disable them Once you are sure that you can print re enable the application Node name The Node name appears in the current BRAdmin Light window The default node name of the print server in the machine is BRNxxxxxxxxxxxx for a wired network or BRWxxxxxxxxxxxx for a wireless network xxxxxxxxxxxx is your machine s MAC Address Ethernet Address The default password for Brother print servers i...

Page 10: ...nting the Network Configuration List See Printing the Network Configuration List on page 36 for information on how to print the Network Configuration List on your print server You can also find the Node Name and MAC Address from the control panel See Chapter 5 Control panel setup d Choose STATIC from Boot Method Enter the IP Address Subnet Mask and Gateway if needed of your print server e Click OK...

Page 11: ... LAN BRAdmin Professional 3 can also log activity of Brother devices on your network and export the log data in an HTML CSV TXT or SQL format For users who want to monitor locally connected machines install the Print Auditor Client software on the client PC This utility allows you to monitor machines that are connected to a client PC via the USB or parallel interface from BRAdmin Professional 3 Fo...

Page 12: ...Information Server 4 0 or Internet Information Services 5 0 5 1 6 0 7 0 BRPrint Auditor Windows 2 The BRPrint Auditor software brings the monitoring power of Brother network management tools to locally connected machines This utility allows a client computer to collect usage and status information from a Brother machine connected via the parallel or USB interface The BRPrint Auditor can then pass ...

Page 13: ...le with minimal obstructions Large objects and walls between the two devices as well as interference from other electronic devices can affect the data transfer speed of your documents Due to these factors wireless may not be the best method of connection for all types of documents and applications If you are printing large files such as multi page documents with mixed text and large graphics you m...

Page 14: ...driver have been completed Infrastructure mode Connected to a computer with a WLAN access point router or Ad hoc mode See page 10 Connected to a wireless capable computer without a WLAN access point router Using the Setup Wizard from the control panel Recommended UsingWPS AOSS from the control panel menu Push Button Configuration Using the Brother installer application Using the PIN Method of Wi F...

Page 15: ... network See page 16 Wireless configuration and installing the printer driver have been completed Ad hoc mode Connected to a wireless capable computer without a WLAN access point router or Infrastructure mode See page 9 Connected to a computer with a WLAN access point router Using the Setup Wizard from the control panel Recommended Using the Brother installer application See page 16 See page 22 In...

Page 16: ...int router 4 Wired computer which is not wireless capable connected to the WLAN access point router with a network cable Connected to a wireless capable computer without a WLAN access point router in the network Ad hoc mode 3 This type of network does not have a central WLAN access point router Each wireless client communicates directly with each other When the Brother wireless machine your machin...

Page 17: ...rd to configure your machine for a wireless network Recommended 3 You can use the machine s control panel to configure your wireless network settings By using the control panel Setup Wizard function you can easily connect your Brother machine to your wireless network You must know your wireless network settings before you proceed with this installation Configuration using WPS or AOSS from the cont...

Page 18: ...the machine You will be guided by the on screen instructions until you are able to use your Brother wireless network machine You must know your wireless network settings before you proceed with this installation Configuration using Push Button Configuration 3 If your WLAN access point router A supports either Wi Fi Protected Setup PBC 1 or AOSS you can configure the machine easily without knowing ...

Page 19: ...y configure the machine from a computer that is also on the network using a USB cable A 1 1 You can configure the wireless settings of the machine using a USB cable temporarily connected to a wired or wireless computer Ethernet cable method 3 If there is an Ethernet Hub or Router on the same network as the WLAN access point A you can temporarily connect the Hub or Router to the machine using a net...

Page 20: ...reless network Infrastructure mode only 3 If your WLAN access point router A supports Wi Fi Protected Setup you can also configure using the PIN Method of Wi Fi Protected Setup Connection when the WLAN access point router A doubles as a Registrar 1 Connection when another device C such as a computer is used as a Registrar 1 1 The Registrar is a device that manages the wireless LAN A A C ...

Page 21: ...an configure your Brother machine by using the Setup Wizard function This is located in the Network menu on the machine s control panel If you are configuring your machine using Wi Fi Protected Setup PIN Method see Using the PIN Method of Wi Fi Protected Setup on page 20 Other methods of configuration from the control panel To configure your machine for an existing wireless network using the SSID ...

Page 22: ...SK only Note If your router uses WEP encryption enter the key used as the first WEP key Your Brother machine supports the use of the first WEP key only b Press Menu c Press a or b to choose Network Press OK d Press a or b to choose WLAN Press OK Network 2 WLAN Network name SSID ESSID Communication Mode Authentication method Encryption mode Network key Infrastructure Open system NONE WEP Shared key...

Page 23: ... information how to enter text see the Quick Setup Guide Press OK SSID i Using a or b choose Ad hoc or Infrastructure when instructed Press OK Mode Select Infrastructure Do one of the following If you chose Ad hoc go to step k If you chose Infrastructure go to step j j Choose the Authentication method using a or b and press OK Do one of the following Auth Select Open System If you chose Open Syste...

Page 24: ...to step p If you chose No go back to step g p The machine starts to connect to the wireless device you have chosen q If your wireless device is connected successfully the display shows Connected The machine will print the WLAN Report If the connection failed check the error code on the printed report and refer to Troubleshooting in the Quick Setup Guide Connected Printing Windows You have complete...

Page 25: ...with your WLAN access point router for instructions on how to access the Wi Fi Protected Setup mode Note Routers or access points that support Wi Fi Protected Setup have a symbol as shown below a Press Menu b Press a or b to choose Network c Press a or b to choose WLAN d Press a or b to choose WPS w PIN Code e The LCD will show an 8 digit PIN and the machine starts searching for a WLAN access poin...

Page 26: ...nd Printers 2 Windows Vista Click Add a wireless device Windows 7 Click Add a device 3 Choose your machine and click Next 4 Input the PIN which the LCD shows in step e and then click Next 5 Choose your network that you want to connect to and then click Next 6 Click Close g If your wireless device is connected successfully the display shows Connected The machine will print the WLAN Report If the co...

Page 27: ...of anti spyware or antivirus applications temporarily disable them Once you are sure that you can print please re enable your firewall You need to temporarily use a USB cable or an Ethernet LAN cable during configuration You must know your wireless network settings before you proceed with this installation Make sure you take notes on all the current settings such as SSID authentication and encrypt...

Page 28: ... 1 Double click the MFL_PRO Suite icon on your desktop 2 Double click the Utilities icon 3 Double click the Wireless Device Setup Wizard c Choose Yes my Access Point supports WPS or AOSS and I want to use them or No and then click Next When you choose No you have the ability to configure the wireless setting in four different ways Using a USB cable temporarily Using an Ethernet LAN cable temporari...

Page 29: ...nel 2 Click the Network and Internet Connections icon 3 Click the Network Connections icon 4 Choose and right click Wireless Network Connection Click View Available Wireless Networks 5 You can see the SSID of the wireless printer in the list Choose SETUP and click Connect 6 Check the Wireless Network Connection status It may take a few minutes to change from 0 0 0 0 to the 169 254 x x IP address t...

Page 30: ...he network for a DHCP server If it can find one and if the DHCP server is configured to allocate an IP address to the machine then the IP address supplied by the DHCP server will be used If no DHCP server is available then the machine will scan for a BOOTP server If a BOOTP server is available and it is configured correctly the machine will take its IP address from the BOOTP server If a BOOTP serv...

Page 31: ...sing DHCP or BOOTP to obtain the gateway or router address enter the address you wish to assign If you do not have a gateway or router leave this field blank Check with your network administrator if you are unsure Node Name 5 You can register the machine name on the Network This name is often referred to as a NetBIOS name it will be the name that is registered by the WINS server on your network Br...

Page 32: ...field blank APIPA 5 With this setting On the print server will cause the print server to automatically allocate a Link Local IP address in the range 169 254 1 0 169 254 254 255 when the print server cannot obtain an IP address through the Boot Method you have set See Boot Method on page 25 Choosing Off means the IP address does not change when the print server cannot obtain an IP address through t...

Page 33: ...ormation see the Quick Setup Guide or Using WPS or AOSS from the control panel menu to configure your machine for a wireless network Push Button Configuration on page 16 1 Push Button Configuration WPS w PIN Code wireless network only 5 If your WLAN access point router supports Wi Fi Protected Setup PIN Method you can configure the machine easily without a computer For more information see Using t...

Page 34: ...g the network cable E mail IFAX For MFC 7460DN MFC 7860DN and MFC 7860DW if you download IFAX 5 This menu has five selections Mail Address Setup Server Setup Mail RX Setup Mail TX and Setup Relay As this section requires you to enter a lot of text characters you may find that it is more convenient to use Web Based Management and your favorite web browser to configure these settings See Web Based M...

Page 35: ...st brothermail net or 192 000 000 001 5 POP3 Port This field displays the POP3 port number for incoming E mails used by the Brother machine 5 Mailbox Name You can specify a mailbox name on the POP3 server where the Internet print jobs are to be retrieved 5 Mailbox Pwd You can specify the password for the POP3 server account where the Internet print jobs are to be retrieved Note To set for no passw...

Page 36: ... send large E mail documents the System Administrator will often place a limit on the maximum E mail size With this function enabled the machine will display Out of Memory when trying to send E mail documents over 1 Mbyte in size The document will not be sent and an error report will be printed The document you are sending should be separated into smaller documents that will be accepted by the mai...

Page 37: ...lay function settings Note For more information on Relay Broadcast see Relay broadcasting on page 57 How to set a new default for Scan to E mail E mail server MFC 7460DN MFC 7860DN and MFC 7860DW if you download IFAX 5 You can choose the default color and file type for the Scan to E mail E mail server function For the details on how to operate Scan to E mail E mail server see Internet fax For MFC ...

Page 38: ...In most cases the syntax for the prefix is fax and the syntax for the suffix would be the domain name of the fax server E mail gateway The suffix must also include the symbol at the beginning of the suffix The prefix and the suffix information must be stored in the machine before you can use the fax to server function Destination fax numbers can be saved in the One Touch or Speed Dial locations or...

Page 39: ...ad j Press OK k Press Stop Exit Note You can enter the prefix and suffix address using up to a total of 40 characters How to operate Fax to Server 5 a Place the document in the ADF or on the scanner glass b Enter the fax number c The machine will send the message over a TCP IP network to the fax server ...

Page 40: ...se your time zone Press OK f Press Stop Exit Windows Time Zone setting 5 You can see the time difference for your country by using the Time Zone setting in Windows a For Windows Vista and Windows 7 Click the button Control Panel Date and Time and then Change time zone For Windows XP and Windows Server 2003 Click the Start button Control Panel Date and Time and then choose Time Zone For Windows 200...

Page 41: ...OK d Press 1 to choose Reset e Press 1 to choose Yes for reboot f The machine will re start Printing the Network Configuration List 5 Note Node name The Node name appears on the Network Configuration List The default node name is BRNxxxxxxxxxxxx for a wired network or BRWxxxxxxxxxxxx for a wireless network xxxxxxxxxxxx is your machine s MAC Address Ethernet Address The Network Configuration List p...

Page 42: ...less status report If the wireless connection failed check the error code on the printed report and refer to Troubleshooting in the Quick Setup Guide a Press Menu b For MFC models Press a or b to choose Print Reports For DCP models Press a or b to choose Machine Info Press OK c Press a or b to choose WLAN Report Press OK d Press Start ...

Page 43: ...enter how many times the machine tries to obtain the IP address 2 IP Address 000 255 000 255 000 255 000 255 000 000 000 000 1 3 Subnet Mask 000 255 000 255 000 255 000 255 000 000 000 000 1 4 Gateway 000 255 000 255 000 255 000 255 000 000 000 000 5 Node Name BRNxxxxxxxxxxxx up to 32 characters 6 WINS Config Auto Static 7 WINS Server Primary 000 255 000 255 000 255 000 255 000 000 000 000 Seconda...

Page 44: ...10B HD 3 Status Active 100B FD Active 100B HD Active 10B FD Active 10B HD Inactive Wired OFF 4 MAC Address 5 Scan To FTP For MFC 7460DN and MFC 7860DN Color 100 dpi Color 200 dpi Color 300 dpi Color 600 dpi Gray 100 dpi Gray 200 dpi Gray 300 dpi B W 200 dpi B W 200x100 dpi If you choose Color option PDF Secure PDF JPEG XPS If you choose Gray option PDF Secure PDF JPEG XPS If you choose B W option ...

Page 45: ...ss 2 IP Address 000 255 000 255 000 255 000 255 000 000 000 000 1 3 Subnet Mask 000 255 000 255 000 255 000 255 000 000 000 000 1 4 Gateway 000 255 000 255 000 255 000 255 000 000 000 000 5 Node Name BRNxxxxxxxxxxxx up to 32 characters 6 WINS Config Auto Static 7 WINS Server Primary 000 255 000 255 000 255 000 255 000 000 000 000 Secondary 000 255 000 255 000 255 000 255 000 000 000 000 8 DNS Serv...

Page 46: ...red Enable On Off 2 WLAN 1 TCP IP 1 Boot Method Auto Static RARP BOOTP DHCP If you choose Auto RARP BOOTP or DHCP you will be asked to enter how many times the machine tries to obtain the IP address 2 IP Address 000 255 000 255 000 255 000 255 000 000 000 000 1 3 Subnet Mask 000 255 000 255 000 255 000 255 000 000 000 000 1 4 Gateway 000 255 000 255 000 255 000 255 000 000 000 000 5 Node Name BRWx...

Page 47: ...NS Server Primary 000 255 000 255 000 255 000 255 000 000 000 000 Secondary 000 255 000 255 000 255 000 255 000 000 000 000 9 APIPA On Off 0 IPv6 On Off 2 Setup Wizard On Off 3 WPS AOSS On Off 4 WPS w PIN Code On Off 5 WLAN Status 1 Status Active 11b Active 11g Wired LAN Active WLAN OFF AOSS Active Connection Fail 2 Signal Signal Strong Signal Medium Signal Weak Signal None 3 SSID 4 Comm Mode Ad h...

Page 48: ...ntinued 6 MAC Address 7 Set to Default Reset Exit 8 WLAN Enable On Off 3 Scan To FTP For MFC 7860DW Color 100 dpi Color 200 dpi Color 300 dpi Color 600 dpi Gray 100 dpi Gray 200 dpi Gray 300 dpi B W 200 dpi B W 200x100 dpi If you choose Color option PDF Secure PDF JPEG XPS If you choose Gray option PDF Secure PDF JPEG XPS If you choose B W option PDF Secure PDF TIFF 0 Network Reset Reset Exit Main...

Page 49: ...55 000 255 000 255 000 255 000 000 000 000 2 SMTP Port 00001 65535 00025 3 Auth for SMTP None SMTP AUTH POP bef SMTP 1 POP3 Server 000 255 000 255 000 255 000 255 000 000 000 000 2 POP3 Port 00001 65535 00110 3 Mailbox Name up to 60 characters 4 Mailbox Pwd Password 5 APOP On Off 3 Setup Mail RX 1 Auto Polling On Off 2 Poll Frequency 01 60 Min 10 Min 3 Header All Subject From To None 4 Del Error M...

Page 50: ...W 200x100 dpi If you choose Color option PDF Secure PDF JPEG XPS If you choose Gray option PDF Secure PDF JPEG XPS If you choose B W option PDF Secure PDF TIFF 5 Scan To FTP For MFC 7860DW 7 Scan To FTP For MFC 7460DN and MFC 7860DN Color 100 dpi Color 200 dpi Color 300 dpi Color 600 dpi Gray 100 dpi Gray 200 dpi Gray 300 dpi B W 200 dpi B W 200x100 dpi If you choose Color option PDF Secure PDF JP...

Page 51: ...machine configuration details Note We recommend Microsoft Internet Explorer 6 0 or greater or Firefox 3 0 or greater for Windows and Safari 3 0 or greater for Macintosh Please also make sure that JavaScript and Cookies are always enabled in whichever browser you use You must use the TCP IP protocol on your network and have a valid IP address programmed into the print server and your computer How t...

Page 52: ...atus Monitor screen For more information see the Software User s Guide c Click Network Configuration d Enter a user name and a password The default User Name is admin and the default password is access e Click OK f You can now change the print server settings Note If you have changed the protocol settings restart the machine after clicking Submit to activate the configuration Password information ...

Page 53: ...y PC user login name on page 49 How to configure the Secure Function Lock 2 0 settings using Web Based Management web browser 6 Basic configuration 6 a Click Administrator Settings on the machine s web page and then click Secure Function Lock b Choose On from Function Lock Note To configure Secure Function Lock for the first time through the embedded web server you have to enter the Administrator ...

Page 54: ...g PC print by PC user login name 6 By configuring this setting the machine can authenticate by PC user login name to allow a print job from a registered computer a Click PC Print Restriction by Login Name The PC Print Restriction by Login Name screen will appear b Choose On from PC Print Restriction c Choose the ID Number you set in the ID Number Name in step c in Basic configuration from the ID N...

Page 55: ...Other features 6 You can set up the following features in Secure Function Lock 2 0 Counter Auto Reset Settings You can automatically reset the page counters by configuring the time interval based on Daily Weekly or Monthly settings during the period the machine is turned on All Counter Reset You can reset the page counter by clicking All Counter Reset Last Counter Record The machine retains the pa...

Page 56: ...n each of the two fields After setting click Submit c Click FTP Scan Profile on the Administrator Settings page You can choose what profile numbers 1 to 10 to use for Scan to FTP settings Now you can configure and change the following Scan to FTP settings using a web browser Profile Name Up to 15 characters Host Address FTP server address Username Password Store Directory File Name Quality File Ty...

Page 57: ...tically be converted into a TIFF F format If you wish to send and receive messages to and from your machine your mail application on the computer must be able to support the MIME format 1 Sender 2 Internet 3 Receiver 4 E mail server Note In order to use this function please download the necessary software from the Brother Solutions Center http solutions brother com You can send receive I Fax docum...

Page 58: ...LAN system is basically the same as communication via E mail however it is different from fax communication using standard phone lines The following is important information for using Internet fax Factors such as the receiver s location structure of the LAN system and how busy the circuit such as the Internet is may cause the system to take a long time to send back an error mail normally 20 sec to...

Page 59: ... to send an Internet fax 7 Sending an Internet fax is the same as sending a normal fax For more information see Sending a fax in the Basic User s Guide If you have already programmed the addresses of the destination Internet fax machines as One Touch or Speed Dial locations you can send the Internet fax by loading the document into the machine If you want to change the resolution use the Fax Resol...

Page 60: ...ng manually initiated Using POP3 receiving the machine must poll the E mail server to receive the data This polling can occur at set intervals for example you can configure the machine to poll the E mail server at 10 minute intervals or you can manually poll the server by pressing the Shift Start keys If your machine starts to receive E mail data the LCD panel will reflect this activity For exampl...

Page 61: ...l message that informs the computer that it has received a document from an Internet fax This is notified in the subject field of the received mail message Note If the computer to which you wish to send a document is not running Windows 2000 XP Windows Server 2003 2008 Windows Vista or Windows 7 operating system please inform the computer s owner that they must install some software that can view ...

Page 62: ...at this feature is supported Relay broadcasting 7 This function allows the Brother machine to receive a document over the Internet and then relay it to other fax machines through conventional telephone lines Before relaying broadcast 7 To relay broadcast you must configure following items from the control panel Web Based Management or Remote Setup Relay Broadcast You must enable the relay broadcas...

Page 63: ...l fax machine If you do not enter the domain name information then the machine in the middle the machine that will broadcast the document will not trust any Internet jobs that it receives from the machine in the brother com domain After the trusted domain is set you can send the document from your machine e g FAX brother com by entering the E mail address of the machine e g UKFAX brother co uk tha...

Page 64: ...one number of the conventional fax machine that will receive the relayed E mail will vary depending on the mail application you are using The following are some examples of different mail applications Some E mail applications do not support sending to multiple phone numbers If your E mail application cannot support multiple phone numbers you will only be able to relay to one fax machine at a time ...

Page 65: ...er this data is used when the machine or user reads or prints the received Internet Fax or E mail For example if the message is opened for reading or is printed the receiver sends back a notification to the original sending machine or user The receiver must support the MDN field in order to be able to send a notification report otherwise the request will be ignored Setup Mail RX 7 There are three ...

Page 66: ...fax the mail server will send an error message back to the machine and the error message will be printed If there is an error while receiving mail an error message will be printed Example The message being sent to the machine was not in a TIFF F format To receive the error mail properly you must switch Header in the Setup Mail RX to All or Subject From To ...

Page 67: ...o to step i e Press a or b to choose Color 100 dpi Color 200 dpi Color 300 dpi Color 600 dpi Gray 100 dpi Gray 200 dpi Gray 300 dpi B W 200 dpi or B W 200x100 dpi Press OK If you chose Color 100 dpi Color 200 dpi Color 300 dpi Color 600 dpi Gray 100 dpi Gray 200 dpi or Gray 300 dpi go to step f If you chose B W 200 dpi or B W 200x100 dpi go to step g f Press a or b to choose PDF Secure PDF JPEG or...

Page 68: ...or the quality and the file type Only One Touch or Speed Dials with an E mail address registered can be used when you scan data using One Touch or Speed Dial Internet Fax addresses are not available for use a Put the document face up in the ADF or face down on the scanner glass b Press SCAN c Choose One Touch or Speed Dial number d Press Start The machine starts the scanning process Note You can s...

Page 69: ...TP and TFTP protocols Accessing the machine using these protocols is not secure For how to configure the protocol settings see How to configure the machine settings using Web Based Management web browser on page 46 If you disable FTP the Scan to FTP function will be disabled Sending an E mail securely 8 Configuration using Web Based Management web browser 8 You can configure secured E mail sending...

Page 70: ...ds for E mail Notification E mail reports and Internet fax sending E mail server settings You need to match the settings of SMTP authentication method with the method used by your E mail server Contact your network administrator or your ISP Internet Service Provider about the E mail server configuration You will also need to check SMTP AUTH of SMTP Server Authentication Method to enable the SMTP s...

Page 71: ...Admin 1 from Advanced Setting of SNMP on Configure Protocol page using Web Based Management See How to configure the machine settings using Web Based Management web browser on page 46 If you are managing a mixed group of older print servers 2 and the print servers with BRAdmin Professional 3 we recommend using a different password in each group This will ensure security is maintained on the new pr...

Page 72: ...age 68 The Brother machine cannot print or scan over the network See page 69 The Brother machine is not found on the network even after the successful installation See page 69 I m using security software See page 71 I want to check my network devices are working properly See page 72 Troubleshooting 9 First check the following The power cord is connected properly and the Brother machine is turned o...

Page 73: ... is not broadcast on page 17 I have checked and tried all of the above but still cannot complete the wireless configuration Is there anything else I can do wireless Use the Network Connection Repair Tool See The Brother machine cannot print or scan over the network The Brother machine is not found on the network even after the successful installation on page 69 The Brother machine is not found on ...

Page 74: ... more information on how to verify the IP address and the Subnet Mask ask the network administrator or visit the Brother Solutions Center at http solutions brother com Windows Confirm the IP address and the Subnet Mask using the Network Connection Repair Tool Use the Network Connection Repair Tool to fix the Brother machine s network settings It will assign the correct IP address and the Subnet Ma...

Page 75: ... Network Configuration List Note The Network Connection Repair Tool will start automatically if you check the Enable Network Connection Repair Tool box using Status Monitor Right click on the Status Monitor screen click Options Details and then click the Diagnostic tab This is not recommended when your network administrator has set the IP address to static since it will automatically change the IP...

Page 76: ...ng in the Quick Setup Guide See The Brother machine is not found on the network during the MFL Pro Suite installation on page 68 I have checked and tried all of above however the Brother machine does not print scan Is there anything else I can do wired wireless Uninstall the MFL Pro Suite and reinstall it I m using security software Question Interface Solution Did you choose to accept the security...

Page 77: ...ciate start over again from the First check the following on page 67 Can you ping the Brother machine from your computer wired wireless Ping the Brother machine from your computer using the IP address or the node name Successful i Your Brother machine is working correctly and connected to the same network as your computer Unsuccessful i Your Brother machine is not connected to the same network as ...

Page 78: ... with your WLAN access point router to find the SSID and the Network Key information and set them correctly For details of the SSID and the Network Key see Are your security settings SSID Network Key correct in I cannot complete the wireless network setup configuration on page 68 I want to check my network devices are working properly continued Question Interface Solution ...

Page 79: ...der LPR LPD Custom Raw Port Port9100 IPP FTP Server HTTP server TFTP client and server SMTP Client SNMPv1 v2c ICMP LLTD responder Web Services Print Protocol IPv6 NDP RA DNS Resolver mDNS LLMNR responder LPR LPD Custom Raw Port Port9100 IPP FTP Server HTTP server TFTP client and server SMTP Client SNMPv1 v2c ICMPv6 LLTD responder Web Services Print Network Security Wired APOP POP before SMTP SMTP ...

Page 80: ...ure mode 9 11 IP address 26 IPv6 27 M MAC Address 4 5 6 26 29 36 N Network Configuration List 36 Network Connection Repair Tool 69 Node name 26 O Operating systems 1 P PBC 12 13 16 28 PIN Method 15 20 28 POP before SMTP 65 R Remote Setup 1 Reset the network settings 36 S SMTP AUTH 65 Specifications 74 Status Monitor 1 Subnet mask 26 T TCP IP 25 V Vertical Pairing 1 W Web BRAdmin 1 7 Web browser HT...

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