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Brother DCP 385C - Color Inkjet - All-in-One, Service Manual

The Brother DCP 385C is a versatile all-in-one color inkjet printer, ideal for home or small office use. With its easy-to-use interface, this device delivers high-quality prints, copies, and scans. To get the most out of your printer, download the free user manual from manualshive.com.

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4-8

Confidential

[ 2 ] Error codes contained in "MACHINE ERROR X X" messages

Using Function code 82 (described in

 Chapter 9, Section 9.1.4.31

) displays the most recent

error in the format of "MACHINE ERROR XX." The XX represents one of the error codes
listed in this section.

XX in error messages "Unable to Clean XX" to "Unable to use Phone XX" (for models with
color LCD) and "Clean Unable XX" to "Scan Unable XX" (for models with monochrome LCD)
given in item [ 1 ] also represents one of these error codes.

Note:

 When checking a PCB as instructed in the "Solution" column, also check its harness.

Note: 

To check sensors, use Function code 32 described in 

Chapter 9, Section 9.1.4.9

 (that is,

press the 

3

 and 

2

 keys in the maintenance mode).

Error Code 

(Hex)

Symptom

Probable Cause

Solution

20
21
22
23

Cannot identify the ink 
cartridge loaded because 
the signal values 
detected by the 
corresponding ink empty 
sensor and ink cartridge 
detection sensor are 
different from the 
specified values.

Ink cartridge not loaded 
correctly

20: Black ink
21: Yellow ink
22: Cyan ink
23: Magenta ink

- Ink cartridge loaded after 

the ink cartridge cover has 
been left open for 10 min-
utes or more

- Ink cartridge replaced 

when the power is OFF

- Ink cartridge loaded very 

quickly

- Ink cartridge halfway 

taken in and out

Reload the corresponding ink 
cartridge.

Ink cartridge partially broken Replace the ink cartridge.

The ink cartridge loaded is 
not the specified one

Load the specified ink 
cartridge.

Ink empty sensor defective

Replace the ink refill ASSY.

Ink empty sensor PCB 
defective

Main PCB defective

Replace the main PCB.

24, 25

Not used.

Summary of Contents for DCP 385C - Color Inkjet - All-in-One

Page 1: ...ANUAL MODELS MFC990CW 790CW 490CW MFC290C 250C DCP585CW 385C DCP185C 165C 145C June 2008 SM FAX098 8CAG 5 Read this manual thoroughly before maintenance work Keep this manual in a convenient place for quick and easy reference at all times ...

Page 2: ...filiates in the United States and or other countries Presto PageManager is a registered trademark of NewSoft Technology Corporation Microdrive is a trademark of International Business Machines Corporation CompactFlash is a registered trademark of SanDisk Corporation Memory Stick is a registered trademark of Sony Corporation SanDisk is a licensee of the SD and miniSD trademarks xD Picture Card is a...

Page 3: ...odels covered by this manual Number of cordless handsets that the machine has as standard Up to four cordless handsets including optional ones can be registered This manual describes the models and their versions destined for major countries The specifications and functions are subject to change depending upon each destination Model MFC990CW MFC790CW MFC490CW MFC290C MFC250C DCP585CW DCP385C DCP18...

Page 4: ...leshooting procedures This will help service personnel pinpoint and repair defective components CHAPTER 5 HANDLING DATA HELD IN THE MACHINE PRIOR TO REPAIR Describes how to handle data held in the machine to be repaired At the user site if the machine cannot print FAX data received and left in the machine due to the printing mechanism defective the service personnel should instruct the end user to...

Page 5: ...ed to cordless handsets are provided Appendix 1 Reading Labels Shows the location of labels put on some parts and describes the coding information for serial number head property data and manufacturing information Appendix 2 Firmware Installation Provides instructions on how to change firmware stored in the flash ROM on the main PCB or load firmware to a new main PCB from the host PC Appendix 3 EE...

Page 6: ...t Diagrams Provides the circuit diagrams of the MJ PCB and power supply PCB Appendix 7 Deletion of User Setting Information Provides instructions on how to delete user setting information recorded in the machine and cordless handset s ...

Page 7: ...v Confidential SAFETY PRECAUTIONS ...

Page 8: ...vi Confidential ...

Page 9: ...vii Confidential ...

Page 10: ...viii Confidential ...

Page 11: ...ix Confidential ...

Page 12: ...x Confidential ...

Page 13: ...xi Confidential ...

Page 14: ...xii Confidential ...

Page 15: ...xiii Confidential ...

Page 16: ...xiv Confidential ...

Page 17: ...xv Confidential ...

Page 18: ...xvi Confidential ...

Page 19: ...Confidential CHAPTER 1 PARTS NAMES AND FUNCTIONS ...

Page 20: ...s and names of components and describes their functions Information about the keys on the control panel is included to help you check operation or make adjustments CONTENTS 1 1 OUTLINE 1 1 1 2 CONTROL PANEL 1 4 1 3 COMBINATIONS OF TWO KEYS FOR SPECIAL FUNCTIONS 1 15 1 4 COMPONENTS 1 16 ...

Page 21: ...nly 3 For models with handset 4 Media slots for 10 Scanner cover Scanner unit 1 ADF document cover ASSY For models with ADF 2 Control panel 3 Ink cartridge cover 7 Telephone line jack 5 Paper tray 6 Port for PictBridge 8 External telephone line jack PhotoCapture Center USB flash memory drive frontview Document cover For models without ADF 9 Handset 3 1 2 2 ...

Page 22: ...otoCapture Center 1 Insert a memory card here 5 Paper tray Load paper here Paper will be fed into the machine sheet by sheet 6 Port for PictBridge USB flash memory drive Connect a digital camera with PictBridge to this connector using the USB cable Insert a USB flash memory drive here 7 Telephone line jack 2 Plug in the modular plug on the telephone line here 8 External telephone line jack 2 Plug ...

Page 23: ...1 3 Confidential Cordless handset For models with cordless handsets LCD liquid crystal display Dial pad Speaker Battery cover Microphone and transmitter Receiver ...

Page 24: ...1 4 Confidential 1 2 CONTROL PANEL Machine MFC990CW 790CW 9 7 8 6 1 2 3 4 5 ...

Page 25: ...1 5 Confidential ...

Page 26: ...1 6 Confidential MFC490CW 5 6 9 1 4 3 2 8 7 ...

Page 27: ...1 7 Confidential ...

Page 28: ...1 8 Confidential MFC290C 250C 5 6 9 10 1 4 2 8 7 3 ...

Page 29: ...1 9 Confidential ...

Page 30: ...1 10 Confidential DCP585CW 385C 4 3 2 1 5 6 7 8 9 ...

Page 31: ...1 11 Confidential DCP185C 165C 145C 2 6 5 9 10 3 4 8 7 1 Mono Start Colour Start Ink Management ...

Page 32: ...1 12 Confidential ...

Page 33: ...1 13 Confidential Cordless handset For models with cordless handsets ...

Page 34: ...1 14 Confidential ...

Page 35: ...tion of keys on the control panel Special functions Combination of keys Available for Displaying the firmware version Models with numerical keypad on the control panel Stop Exit Models without numerical keypad on the control panel Alternative to the Menu key on the touch panel Scan Copy Models with touch panel This function is useful when the touch panel is inoperable ...

Page 36: ...sor PCB Flushing box Cordless handset Charge stand ASSY Hook switch PCB Hand set Hand set mount Front cover Lower cover Power supply PCB MJ PS shield unit Paper tray ASSY Paper tray ASSY Ink absorber box Main PCB ASSY Ink refill ASSY Maintenance unit Ink cartridge cover Inner media module cover WLAN PCB COMPONENTS_BHmini9 MJ PCB For models without ADF For models with ADF For models with backup bat...

Page 37: ...Confidential CHAPTER 2 SPECIFICATIONS ...

Page 38: ... 5 2 1 6 Others 2 6 2 1 7 Interface 2 7 2 2 TELEPHONE 2 9 2 2 1 Volume 2 9 2 2 2 Quick Auto Dials 2 10 2 2 3 Tel Service 2 10 2 2 4 Message Center 2 11 2 2 5 List Report 2 11 2 3 FAX 2 13 2 3 1 Sending 2 14 2 3 2 Receiving 2 15 2 3 3 PC FAX 2 15 2 4 PRINTER 2 16 2 5 COPY 2 18 2 6 SCANNER 2 20 2 7 PHOTO CAPTURE 2 21 2 7 1 PictBridge 2 23 2 7 2 Bluetooth 2 23 2 8 SOFTWARE 2 24 2 9 NETWORK 2 25 2 9 1...

Page 39: ...Confidential 2 12 PAPER 2 31 2 12 1 Paper Specifications 2 31 2 12 2 Printable Area 2 33 Language List 2 34 ITU T Test Chart 1 2 35 Brother Chart 2 36 ...

Page 40: ...int Print Quality Alignment Check Sheet by pressing the INK key Model MFC250C MFC290C MFC490CW MFC790CW MFC990CW Technology Inkjet Print Head 94 nozzles line 4 lines Variable Dot Print Yes 3 sizes Minimum Droplet Size BK 4 pl CMY 1 5 pl Scanning Method CIS CPU Speed RISC 128 MHz RISC 192 MHz Backup Clock Yes Simultaneous Operation Yes Demo Demo Sheet N A Yes U S A only Panel Key for Demo N A FAX C...

Page 41: ...ts Standard Tray 64 220 g m2 17 58 lb Photo Tray N A 64 220 g m2 17 58 lb Lower Tray N A Duplex Print N A ADF N A 64 90 g mm2 17 24 lb N A Media Types Standard Tray Plain Inkjet Glossy cast resin coated Transparency Photo Tray N A Plain Inkjet Glossy cast resin coated Lower Tray N A Duplex Print N A ADF N A Plain N A Model MFC250C MFC290C MFC490CW MFC790CW MFC990CW Media Sizes Standard Tray A4 LTR...

Page 42: ... Standard Tray Plain Inkjet Glossy cast resin coated Transparency Photo Tray N A Plain Inkjet Glossy cast resin coated Lower Tray N A Duplex Print N A ADF N A Plain Model DCP145C DCP165C DCP185C DCP385C DCP585CW Paper Input sheets Standard Tray 100 80 g m2 Photo Tray N A 20 thickness 0 25 mm Lower Tray N A ADF N A 15 90 g m2 N A Output Paper Capacity sheets 50 80 g m2 Model MFC250C MFC290C MFC490C...

Page 43: ... Key LED Photo Capture Illuminated Key Color Yellow Green Blue Status LED Color Orange Model MFC250C MFC290C MFC490CW MFC790CW MFC990CW LCD Type Size U S A 16 x 1 line Wide 3 3 Color LCD Wide 4 2 Color LCD Wide 4 2 Color LCD Europe Asia Oceania Touch Panel N A Yes Backlight Color N A Yes Language U S A U S A English Spanish Canada English Canada French Europe See Language List page 2 34 Asia Ocean...

Page 44: ...egabytes 32 MB 40 MB Memory Backup with battery 24 hours N A Backup Print ON OFF in function menu N A Model MFC250C MFC290C MFC490CW MFC790CW MFC990CW Memory Capacity physical megabytes 32 MB 40 MB 48 MB Memory Backup with battery 24 hours N A Yes For TAD messages or fax preview only Backup Print ON OFF in function menu N A Yes Model MFC250C MFC290C MFC490CW MFC790CW MFC990CW Memory Security N A Y...

Page 45: ... 390 x 375 x 180 mm 390 x 365 x 150 mm 390 x 375 x 180 mm Machine Weight U S A N A 7 0 kg 15 4 lb N A 7 1 kg 15 7 lb Europe Asia Oceania 7 1 kg 15 7 lb 7 8 kg 17 2 lb 7 2 kg 15 9 lb Energy Star Compliant Yes Blue Angel U S A N A Europe Yes Asia Oceania N A TCO99 N A Speaker N A Model MFC250C MFC290C MFC490CW MFC790CW MFC990CW On Off Switch Yes Power Source U S A 100 120 VAC 50 60 Hz Europe Asia Oc...

Page 46: ...A Europe Yes Asia Oceania N A TCO99 N A Speaker Yes Model DCP145C DCP165C DCP185C DCP385C DCP585CW Host Interface USB 2 0 Full Speed USB 2 0 Hi Speed LAN N A Yes Wireless LAN N A Yes Bluetooth N A IrSimple N A PictBridge Yes USB Flash Memory Yes Acceptable Media Cards N A Memory Stick Memory Stick Pro Secure Digital Secure Digital High Capacity xD Picture Card xD Picture Card TypeM TypeM TypeH Com...

Page 47: ...s LAN N A Yes Bluetooth N A Yes IrSimple N A PictBridge Yes USB Flash Memory Yes Acceptable Media Cards N A Memory Stick Memory Stick Pro Secure Digital Secure Digital High Capacity xD Picture Card xD Picture Card TypeM TypeM TypeH Compact Flash Memory Stick Memory Stick Pro Secure Digital Secure Digital High Capacity xD Picture Card xD Picture Card TypeM TypeM TypeH ...

Page 48: ...MFC490CW MFC790CW MFC990CW Handset N A Yes Detachable N A Digital Cordless Phone Cordless Handset N A 1 unit 4 units SKYPE API support N A Hook Tel R Recall On Hook Key U S A Hook Europe Tel R Asia Oceania Hook Recall Duplex Speaker Phone Key N A Yes PBX Feature Europe Only Yes Hold Mute N A Yes Music on Hold N A Monitoring the Line on Hold with Music N A Model MFC250C MFC290C MFC490CW MFC790CW MF...

Page 49: ...ed Dial 20 digits Registerable Number Of Characters 16 characters Group Dial Up to X groups Yes 6 Telephone Index Search Speed dial key Yes Model MFC250C MFC290C MFC490CW MFC790CW MFC990CW Caller ID Yes Call Waiting Caller ID N A Call from Caller ID List N A Yes Call from Call List N A Yes Call waiting Ready N A Backup Caller ID list N A Yes Call List Indication N A Yes External TAD Interface Yes ...

Page 50: ...ximum 180 seconds message Toll Saver N A Yes Recording Conversation N A Yes with beep N A OGM User Recording Time MC TAD F T N A 20 seconds Model DCP145C DCP165C DCP185C DCP385C DCP585CW Activity Report Journal Report N A Transmission Verification Report N A Help List U S A N A Yes N A Yes Yes Europe Asia Oceania Yes Caller ID List N A Quick Dial List N A Tel Index List N A User Setting List U S A...

Page 51: ...0C MFC290C MFC490CW MFC790CW MFC990CW Activity Report Journal Report Yes up to 200 Transmission Verification Report Yes Help List Yes Caller ID List Yes Quick Dial List Yes Tel Index List N A ABC User Setting List Yes Order Form N A Network Configuration N A Yes ...

Page 52: ...LEGAL with ADF Document Scanning Width LTR FB 208 mm A4 FB 204 mm LTR FB 208 mm A4 FB 204 mm LTR LGL ADF 208 mm A4 ADF 208 mm Color FAX Document Send Receive Yes Yes ITU T color FAX Memory Send Receive No Yes ITU T color FAX Display FAX Send N A Yes Receive N A Yes Super Fine Yes TX RX B W only Gray Scale Mono 64 Color 256 Contrast Auto S Light S Dark Yes Dual Access Yes B W only Enhanced Remote A...

Page 53: ...andard Secure Batch Transmission N A Yes B W only not color Quick Scan Memory transmission ITU T Test Chart 1 on page 2 35 Approx 4 72 seconds page LTR Approx 5 02 seconds page A4 Memory Transmission ITU T Test Chart 1 see page 2 35 MMR Up to 170 pages Up to 400 pages Brother Chart see page 2 36 MMR Up to 200 pages Up to 480 pages Broadcasting Speed OneTouch Manual Yes 90 locations Yes 250 locatio...

Page 54: ...eceiving type B W only U S A N A Yes Std Seq Europe Asia Oceania Yes Std Seq Secure Timer Auto Reduction Yes Out of Paper Reception ITU T Test Chart 1 see page 2 35 MMR Up to 170 pages Up to 400 pages Brother Chart see page 2 36 MMR Up to 200 pages Up to 480 pages Model MFC250C MFC290C MFC490CW MFC790CW MFC990CW Color Mono Mono Sending Yes Yes Network USB Receiving N A Yes Network USB N A for MAC ...

Page 55: ...ard 1 100 x 148 mm 3 9 x 5 8 only 12 24 3 3 mm 0 47 0 95 0 12 0 12 for Envelops Borderless printing On 0 0 0 0 mm 0 0 0 0 Off 3 3 3 3 mm 0 12 0 12 0 12 0 12 Borderless for A4 LTR A6 Photo 102 x 152 mm 4 x 6 Index card 127 x 203 mm 5 x 8 Photo L 89 x 127 mm 3 5 x 5 Photo 2L 127 x 178 mm 5 x 7 Post Card 1 100 x 148 mm 3 9 x 5 8 only 12 24 3 3 mm 0 47 0 95 0 12 0 12 for Envelops Easy Print Setting fo...

Page 56: ...8 mm 5 x 7 Post Card 1 100 x 148 mm 3 9 x 5 8 only 12 24 3 3 mm 0 47 0 95 0 12 0 12 for Envelops Borderless printing On 0 0 0 0 mm 0 0 0 0 Off 3 3 3 3 mm 0 12 0 12 0 12 0 12 Borderless for A4 LTR A6 Photo 102 x 152 mm 4 x 6 Index card 127 x 203 mm 5 x 8 Photo L 89 x 127 mm 3 5 x 5 Photo 2L 127 x 178 mm 5 x 7 Post Card 1 100 x 148 mm 3 9 x 5 8 only 12 24 3 3 mm 0 47 0 95 0 12 0 12 for Envelops Easy...

Page 57: ... x 1200 dpi Scan Maximum 600 x 1200 dpi Multi Copy Stack Yes 99 Sort N A Yes Mono only N A Reduction Enlargement 25 400 in 1 increments N in 1 2 in 1 4 in 1 A4 LTR only Mono only 2 in 1 4 in 1 A4 LTR only Mono Color Poster Yes 3 x 3 Auto Skew Adjustment N A Fit to Page Yes Copy Enhancement Book Copy Shadow Correction Skew Adjustment for book N A Yes Watermark Copy N A Yes Duplex Copy N A Print Pap...

Page 58: ... 600 x 1200 dpi Scan Maximum 600 x 1200 dpi Multi Copy Stack Yes 99 Sort N A Yes Mono only Yes Reduction Enlargement 25 400 in 1 increments N in 1 2 in 1 4 in 1 A4 LTR only Mono only 2 in 1 4 in 1 A4 LTR only Mono Color Poster Yes 3 x 3 Auto Skew Adjustment N A Fit to Page Yes Copy Enhancement Book Copy Shadow Correction Skew Adjustment for book N A Yes Watermark Copy N A Yes Duplex Copy N A Print...

Page 59: ...USB flash memory only Card is N A Yes Scan Key FTP N A E mail Server N A Document Scanning Width 210 mm Color Depth Input 36 bits Output 24 bits Model MFC250C MFC290C MFC490CW MFC790CW MFC990CW Mono Color Color Scanner Color Scan Speed Mono Color 100 dpi Maximum 3 24 4 55 seconds LTR Maximum 3 44 4 83 seconds A4 Resolution horizontal x vertical Optical 1200 x 2400 dpi Interpolated 1200 x 1200 dpi ...

Page 60: ...r left right PCC Borderless printing On 0 0 0 0 mm 0 0 0 0 Off 3 3 3 3 mm 0 12 0 12 0 12 0 12 Available Paper Size for Full Maximum Size Printing All sizes Direct Print Size for A4 LTR N A for A3 LGR B4 8 x 10 cm 3 x 4 9 x 13 cm 3 5 x 5 10 x 15 cm 4 x 6 13 x 18 cm 5 x 7 15 x 20 cm 6 x 8 Maximum Size Borderless Cropping Full Auto Yes Yes Media Format DPOF Ver 1 0 Ver 1 1 Exif DCF Up to Ver 2 1 Imag...

Page 61: ...t PCC Borderless printing On 0 0 0 0 mm 0 0 0 0 Off 3 3 3 3 mm 0 12 0 12 0 12 0 12 Available Paper Size for Full Maximum Size Printing N A All sizes Direct Print Size for A4 LTR N A for A3 LGR B4 8 x 10 cm 3 x 4 9 x 13 cm 3 5 x 5 10 x 15 cm 4 x 6 13 x 18 cm 5 x 7 15 x 20 cm 6 x 8 Maximum Size Borderless Cropping Full Auto Yes Yes Media Format DPOF Ver 1 0 Ver 1 1 Exif DCF Up to Ver 2 1 Image Forma...

Page 62: ...N A DPOF Yes Color Enhancement Yes Print Quality Normal Fine Printer Setting Model MFC250C MFC290C MFC490CW MFC790CW Paper Size A4 LTR 4 x 6 Printer Setting Paper Type Plain Paper Inkjet Paper Glossy Printer Setting Direct Print Size for A4 LTR 8 x 6 20 x 15 cm Maximum Size only Borderless Cropping Full Auto Yes No Index Print N A DPOF Yes Color Enhancement Yes Print Quality Normal Fine Printer Se...

Page 63: ...y via network Win Server 2003 x64 print only via network Win Server 2008 print only via network Mac OS X 10 3 9 10 4 3 Mac OS X 10 4 4 or greater Model MFC250C MFC290C MFC490CW MFC790CW MFC990CW Support OS Version Windows Windows 2K XP XP Professional x64 Vista Mac Mac OS X 10 2 4 greater PC Application Win 2K Professional Win XP Home XP Professional Win XP Professional x64 Win Vista Win Server 20...

Page 64: ... Web Services Protocols IPv6 N A LDAP N A FAX to E mail N A Network Management BRAdmin Light N A Yes Network Management MIB II as well as Brother private MIB N A Yes Network Reset N A Yes for WLAN WIRED LAN at once in LAN Menu Model MFC250C MFC290C MFC490CW MFC790CW MFC990CW ITU SUB Addressing N A Printer N A Yes Scanner N A Yes PC FAX N A Yes Internet FAX Firmware N A Format Scan to E mail server...

Page 65: ...as Brother private MIB N A Yes Network Reset N A Yes for WLAN WIRED LAN at once in LAN Menu Model DCP145C DCP165C DCP185C DCP385C DCP585CW Model Name Ethernet N A Embedded NC 170h Network Connection Ethernet N A Ethernet 10 100 BASE TX Auto Negotiation Model MFC250C MFC290C MFC490CW MFC790CW MFC990CW Model Name Ethernet N A Embedded NC 170h Network Connection Ethernet N A Ethernet 10 100 BASE TX A...

Page 66: ...Now N A Setup Support Utility Secure EZ Setup N A Yes AOSS WLAN model only N A Yes WPS WiFi Protected Setup N A Yes Auto Switch WLAN WIRED LAN N A Model MFC250C MFC290C MFC490CW MFC790CW MFC990CW Model Name Wireless N A Embedded NC 180w Network Connection Wireless N A IEEE 802 11b g Wireless Security N A SSID 32 chr WEP 64 128 bits WPA PSK TKIP AES WPA2 PSK AES NO LEAP WiFi Certification N A WiFi ...

Page 67: ...l Bundled Cartridges U S A N A Approx 300 240 pages N A Approx 300 240 pages Europe Asia Oceania Approx 280 210 pages Approx 300 240 pages Supply Standard Cartridges U S A N A Approx 450 325 pages N A Approx 450 325 pages Europe Asia Oceania N A Approx 450 325 pages Supply Low Yield Cartridges U S A N A Europe Asia Oceania Approx 300 260 pages N A Supply High Yield Cartridges N A Brother Paper for...

Page 68: ...ridge Yield ISO pattern normal Bundled Cartridges U S A Approx 300 240 pages Europe Asia Oceania Approx 280 210 pages Approx 300 240 pages Supply Standard Cartridges U S A Approx 450 325 pages Europe Asia Oceania N A Approx 450 325 pages Supply Low Yield Cartridges U S A N A Europe Asia Oceania Approx 300 260 pages N A Supply High Yield Cartridges N A Brother Paper for Plain Glossy and Inkjet U S ...

Page 69: ... Monthly Volume 2500 pages Machine Life year 30000 pages or 5 years MTBF Mean Time Between Failures 4000 hours MTTR Mean Time To Be Repaired 30 minutes Model MFC250C MFC290C MFC490CW MFC790CW MFC990CW Monthly Volume 2500 pages Machine Life year 30000 pages or 5 years MTBF Mean Time Between Failures 4000 hours MTTR Mean Time To Be Repaired 30 minutes ...

Page 70: ...s Yes Index Card 5 x 8 inches 127 x 203 mm Yes Post Card 1 3 9 x 5 8 inches 100 x 148 mm Yes Post Card 2 Double 5 8 x 7 9 inches 148 x 200 mm Yes Envelopes C5 Envelope 6 4 x 9 inches 162 x 229 mm Yes DL Envelope 4 3 x 8 7 inches 110 x 220 mm Yes COM 10 4 1 8 x 9 1 2 inches 105 x 241 mm Yes Monarch 3 7 8 x 7 1 2 inches 98 x 191 mm Yes JE4 Envelope 4 1 x 9 3 inches 105 x 235 mm Yes Transparencies Le...

Page 71: ... side of transparencies because they absorb water and perspiration easily and this may cause decreased output quality Transparencies designed for laser printers copiers may stain your next document Use only transparencies recommended for inkjet printing You can only print on both sides of the paper with PC printing using Windows Paper Type Item Letter Plain BP60PL100 USA only Letter Glossy Photo B...

Page 72: ...tial 2 12 2 Printable Area Top 1 Bottom 2 Left 3 Right 4 Cut Sheet 0 12 inches 3 mm 0 12 inches 3 mm 0 12 inches 3 mm 0 12 inches 3 mm Envelopes 0 47 inches 12 mm 0 95 inches 24 mm 0 12 inches 3 mm 0 12 inches 3 mm ...

Page 73: ...English Czech Hungarian Polish Bulgarian Romanian Slovak Depends on first country setting Russia Russian English Russian Asia English French German Dutch Italian English Oceania Hong Kong Traditional Chinese English Traditional Chinese MFC U S A English Spanish English Canada English French English Belgium Dutch French English Dutch Switzerland German French English German Pan Nordic Denmark Engli...

Page 74: ...2 35 Confidential ITU T Test Chart 1 ...

Page 75: ...2 36 Confidential Brother Chart ...

Page 76: ...Confidential CHAPTER 3 THEORY OF OPERATION ...

Page 77: ...0 2 Features 3 11 3 Head carriage unit 3 12 4 Ink cartridges 3 17 5 Ink refill assembly 3 19 6 Ink supply tubes 3 20 3 2 2 2 Head maintenance mechanism 3 21 1 Overview 3 21 2 Maintenance unit components 3 22 3 Mechanisms constituting the head maintenance mechanism 3 24 4 Power transmission route to the head maintenance mechanism and motor rotational direction 3 29 5 Purge types ink usage purge cou...

Page 78: ...l Section DCP Printer Control Section Print data AC Color LCD Touch panel USB interface WLAN PCB PhotoCapture Center Paper feeding mechanism Power supply Ink jet printer unit Head carriage unit Carriage PCB with head flat cables Carriage motor Ink refill ASSY Maintenance unit Host Compact Flash Memory Stick SD Memory Card xD Picture Card Paper feed motor ASF motor LAN interface LAN WLAN Control pa...

Page 79: ... encoder ASF encoder and CR encoder various sensors and two thermistors Scanner Mechanism Printing Mechanism Ink supply and ink jet mechanism head maintenance mechanism and carriage drive mechanism Right Left ADF_Scanner_1_BHmini9 Document path for ADF scanning Document for flat bed scanning Front Rear Carriage drive mechanism Ink supply and ink jet mechanism Head maintenance mechanism 3_01_BHmini...

Page 80: ...3 3 Confidential Paper pulling in registration feeding and ejecting mechanisms Recording paper path Front Rear 3_02_BHmini9 Recording paper path in the paper tray ...

Page 81: ...e mechanism See Section 3 2 2 3 Carriage motor DC motor Paper pulling in registration feeding and ejecting mechanisms See Section 3 2 2 4 ASF motor 2 DC motor Paper feed motor DC motor Encoders See Section 3 2 3 Paper feed motor encoder PF encoder ASF motor encoder ASF encoder Carriage motor encoder CR encoder Sensors See Section 3 2 3 Document front sensor 1 Document rear sensor 1 Scanner cover s...

Page 82: ...n the next page shows the components making up the ADF document pull in roller document separation roller document feed rollers ADF motor and document front and rear sensors For further details on the sensors see Section 3 2 3 For models with ADF Document cover ADF unit ADF document cover ASSY Scanner top cover CIS drive belt CIS flat cable Scanner base CIS idle pulley CIS rail 3_03 CIS drive asse...

Page 83: ...ADF offer only flat bed scanning ADF_Scanner_2_BHmini9 ADF pull in piece ADF motor Document front sensor actuator Separation pad Document feed roller 1 Document ejection pinch rollers Document rear sensor actuator Document feed roller 2 Left Pinch rollers 2 CIS unit Pinch rollers 1 Document separation roller Document pull in roller Right Document cover Ejected document support section Document gui...

Page 84: ...uides The machine ejects subsequent pages under this one to preserve the document page order 2 Flat bed scanning CIS unit moves under stationary document The user lifts the document cover places a page or open book face down on the glass plate and closes the document cover The CIS drive mechanism details below operates for each scanning command executed The CIS unit first moves to the white refere...

Page 85: ... collects air bubbles that result from pressure changes on the ink To keep the optimum head performance the head maintenance mechanism shown on page 3 31 uses the rotational torque of the ASF motor to cap the head nozzles in order to prevent them from drying up It also uses the rotational torque of the paper feed motor to purge for removing air bubbles from the head carriage unit and wipe off any ...

Page 86: ...f the maintenance unit Clutch gears L and R shown on page 3 38 Clutch gear L switches the transmission route of the ASF motor rotation between the paper pulling in mechanism and the head capping carriage lock mechanisms Clutch gear R transmits the rotational torque of the paper feed motor to the purge gear for purge air removing and head wiper mechanisms ASF rotary encoder This generates a signal ...

Page 87: ...ge unit below The four ink cartridges black yellow cyan and magenta are mounted on the ink refill assembly For further details see 4 Ink cartridges below The ink refill assembly secures the ink cartridges and connects them to the corresponding ink supply tubes For further details see 5 Ink refill assembly below The ink supply tubes supply the head carriage unit with ink fed from the ink cartridges...

Page 88: ...maintenance unit to suck both air and ink through the ink supply tubes Leaving too long interval between this priming and actual use however risks air bubbles increased viscosity and other quality issues with the ink in the supply tubes Before using this machine for the first time therefore this machine automatically replaces the ink supply path contents with fresh ink using an initial purge a rep...

Page 89: ...owever because of the nature of piezoelectric materials fluctuation in manufacturing accuracy and other factors The front end therefore leaves the production line with head property labels giving property data The manufacturer writes this property data to the EEPROM on the main PCB incorporating this unit Based on the property data of the front end the processor drives piezoelectric ceramic actuat...

Page 90: ...ves foreign materials from the ink Metal plates These form the head nozzle pressure chambers ink flow paths and manifolds Nozzle plate This plate has a total of 376 nozzles 47 nozzles x 2 lines staggered x 4 rows black yellow cyan and magenta Head driver This flexible circuit board holds the piezoelectric driver chip Nozzle array head bottom plate viewed from the top Nozzle Magenta Cyan Paper feed...

Page 91: ...perpendicular to that surface Drive signals removing this voltage for specific channel electrodes allow the piezoelectric elements to return to their original shape sucking ink into the corresponding channels Reapplying the bias voltage stretches the elements once again applying pressure to the ink spraying it from the head nozzle The ink drop hits the paper on the platen forming a dot Pressure ch...

Page 92: ... or lowering the pressure in the right chamber Air vent unit At regular scheduled intervals this vents any air bubbles that have accumulated in the damper assemblies The air vent rods in the maintenance unit push up the shut off valves opening the air vent flow paths Damper ASSY Yellow Shut off valves Air vent unit Air vent cap Damper ASSY Cyan Damper ASSY Black Damper ASSY Magenta Right chamber R...

Page 93: ...id ink contains trace amounts of air These molecules coalesce into air bubbles as the piezoelectric ceramic actuators vary the pressure on the ink in the ink jet head channel See the illustration on page 3 13 Removing as many of these bubbles as possible before the ink reaches the ink jet head is essential to maintaining proper print quality The above illustration shows how the damper assemblies p...

Page 94: ...ic needles in the ink refill base these valves are opened to secure flow paths for both the ink and the air These ink cartridges are single use affairs There is no provision for refilling them The design reduces environment load by using only burnable materials yielding no toxic substances Inks This machine uses dye based inks for colors and pigment based ink for black Using the pigment based blac...

Page 95: ... is ink As the ink level in the ink cartridge drops however the float falls eventually moving the sensor actuator out of the beam Light hitting the sensor outputs the ink near empty signal to the controller that shows the Ink low message and activates a firmware counter tracking ink usage during ink jet printing purges and other operations When this counter reaches a predetermined limit the firmwa...

Page 96: ...ill assembly Ink refill case Ink empty sensor PCB Ink empty sensors Cartridge release levers 3_07 Ink refill base 3_08 Ink foam case Ink cartridge detection sensor PCB Ink cartridge detection sensors Ink foam Ink refill base foam ...

Page 97: ...aded An ink empty sensor actuator blocking the light beam to an ink empty sensor indicates that there is ink in the ink cartridge When ink runs low the actuator moves out of the beam activating the sensor Ink near empty and showing the Ink low message If any of the ink cartridges is replaced with the one having different ink volume when the machine power is OFF the corresponding ink cartridge dete...

Page 98: ...enance unit has the following mechanisms Head capping mechanism See page 3 24 Carriage lock mechanism See page 3 24 Purge mechanism See page 3 25 Air removing mechanism See page 3 27 Head wiper mechanism See page 3 28 The ink absorber box absorbs the ink sucked out by purge operations Engine unit Paper feed motor Head carriage unit Flushing box Ink supply tubes Ink refill assembly Ink absorber box...

Page 99: ...tion so that the head cap unit protects the head nozzles Purge gear and purge bevel gear These gears transmit the rotational torque of the paper feed motor via the clutch gear R to the planetary arm See 4 Power transmission route to the head maintenance mechanism and motor rotational direction Planetary arm This switches the rotational torque of the paper feed motor transmitted via the purge gear ...

Page 100: ...in the damper assemblies in the back end of the head carriage unit During air venting with the tube pump the air vent cap fits tightly over the air vent unit in the head carriage unit so that the negative pressure applies to the air vent unit Pushing up the air vent rods opens the shut off valves inside the air vent unit removing air bubbles trapped in the damper assemblies For the air vent unit s...

Page 101: ...so that the clutch gear L engages with the cap lift cam gear purge mode Driving the ASF motor rotates the cap lift cam so that the cap lift arm raises the head cap holder fitting it tightly over the head nozzle surface 2 Carriage lock mechanism This mechanism locks the head carriage unit to prevent the head nozzles from getting out of the head cap unit accidentally due to external vibration or imp...

Page 102: ...n position Next the paper feed motor reverses to activate the tube pump producing negative pressure to drain the air and old ink from the head nozzles and channels into the ink absorber box Purge cam Pump switching unit Purge bevel gear Main drain tube Tube pump Planetary arm Air vent tube Main drain tube Black drain tube Color drain tube Main drain tube 3_14 Cap lift cam gear ASF changeover gear ...

Page 103: ... atmospheric pressure 3 2 Draining ink The tube pump consists of a pump gear and tube roller As the pump gear rotates the tube roller on its circumference squeezes the main drain tube looped around the pump gear forcing its content toward the ink absorber box and creating negative pressure For details about the power transmission route to the head maintenance mechanism see 4 below Head cap for bla...

Page 104: ...ve pressure from the tube pump removes air trapped in the damper assemblies Purge gear Maintenance unit Air vent rod for black ink Air vent rods for color ink Air vent cap Slide cam for color ink Purge cam Slide cam for black ink 3_16 Cap lift cam gear ASF changeover gear Damper ASSY Yellow Shut off valves Air vent unit Air vent cap Damper ASSY Cyan Damper ASSY Black Damper ASSY Magenta Right cham...

Page 105: ...ter the purge operation the purge cam pushes up the head wiper wiping off any ink remaining on the head nozzle surface as the head carriage unit moves from right to left Head wiper Purge cam 3_15 Purge gear Cap lift cam gear ASF changeover gear ...

Page 106: ...ated components Paper feed motor Maintenance unit purge air removing and head wiper mechanisms As shown on the next page the paper feed motor drives the PF roller gear L that rotates the paper feed roller At the right end of the roller is the PF roller gear R that always meshes with the clutch gear R When the mode switching lever is in the left position ASF mode the clutch gear R does not mesh wit...

Page 107: ...ear Always engaged with PF roller gear R Mode switching lever PF roller gear R Purge bevel gear Purge gear Planet gear Cap lift cam gear Paper feed roller Front ASF motor holder ASSY Paper feed motor PF roller gear L 3_17 PF roller gear R Clutch gear L Clutch gear R ASF motor Maintenance unit ...

Page 108: ...cap unit Head cap holder ASF motor holder ASSY Air vent cap Air vent rods Head wiper Cap lift cam Cap lift cam gear ASF changeover gear ASF motor gear Cap lift cam Purge gear Purge bevel gear Tube pump Planetary arm Purge cam Cap lift cam gear ASF changeover gear Clutch gears L R Idle gear 16 ASF maintenance drive gear 3_18 Pump switching unit Planet gear ASF motor holder ASSY Maintenance unit ...

Page 109: ...es given in the above tables are as of March 2008 Ink Cartridge Type Contents Usable Portion 1 Starter and bundled cartridges Black ink cartridge Low yield type 11 1 ml Approx 9 8 ml Standard type 11 6 ml Approx 10 3 ml Color ink cartridges Low yield type 6 4 ml Approx 5 1 ml Standard type 6 7 ml Approx 5 4 ml Spare ink cartridges Black ink cartridge Low yield type 8 8 ml Approx 7 5 ml Standard ty...

Page 110: ...r on the top of the head carriage unit scans the CR encoder strip above the CR support chassis to monitor the current head position relative to the home position The controller uses this signal for robust control ensuring uniform speed The CR encoder strip is a clear film striped in a 1 150 inch cycle It offers a choice of three travel speeds of the head carriage unit 57 7 43 3 and 21 7 ips to mat...

Page 111: ...head carriage unit to the CR support chassis The rib acts as a pivot for the slider s damping springs pressing the head carriage unit to the rear Slider L has a head skew adjuster knob that shifts the slider back and forth adjusting the angle of this backward pressure Rotating the head skew adjuster knob tilts the entire head carriage unit thus adjusting the head nozzle vertical angle relative to ...

Page 112: ...witched by hitting against the stoppers at the right and left ends of the CR guide rail and CR support chassis For thick paper and envelopes and other types of paper The machine adjusts the distance from the platen to the head carriage unit to 2 3 mm for thick paper and envelopes and 1 6 mm for other types of paper in order to keep the distance a constant For thick paper and envelopes For other ty...

Page 113: ...ine controls the slider cams to determine the height of the head carriage unit For models with PhotoCapture Center Controlled by Adjustment for Thick paper and envelopes Other types of paper Printer driver in printing from the PC Yes Yes Paper type setting in copying and printing via PhotoCapture Center No Yes ...

Page 114: ...passes under the head carriage unit for printing and finally comes out onto the top of the paper tray cover The machine supports two paper feed modes normal SF mode and high speed feed mode Depending upon the selected print quality either of these two modes applies as listed below Print Quality Fast Normal Other quality Paper Feed Mode High speed feed mode Normal SF mode Recording paper path Recor...

Page 115: ...er pull in rollers The rotational torque of the paper feed motor is transmitted via the PF roller gear L to the paper feed roller that advances paper to the printing start position Right position Purge mode Left position ASF mode Mode switching lever ASF motor Idle gear 16 Clutch gear L ASF changeover gear ASF idle gears 17 Paper pull in gear shaft Purge gear Mode switching lever ASF motor holder ...

Page 116: ...r ejection roller that rotates in the forward direction to eject the paper printed High speed feed mode 1st stage Just as in the normal SF mode the clockwise rotation of the ASF motor pulls in a sheet of paper loaded in the paper tray The difference from the normal SF mode is that the paper feed motor also rotates clockwise at the same time as the ASF motor The paper feed roller rotates in the for...

Page 117: ...t of the movable range to wait for the leading edge of the paper to come They move in synchronization with the leading edge of the paper advancing When they reach the downstream limit they return to the home position This is a sequence of the movable rib operation Synchronization with trailing edge of paper When the registration sensor detects the trailing edge of the paper the motor further feeds...

Page 118: ...recision paper positioning during printing This signal also determines the motor parameters for rapidly and precisely positioning the paper Fixed speed paper feed This operation rotates the paper feed roller to feed the paper at a constant speed regardless of load fluctuations The primary application is ejecting paper when printing is complete in other words in situations where precision stop posi...

Page 119: ...preventing stains on the platen and the back side of paper The head thermistor detects the temperature inside the head carriage unit According to the sensor information the controller adjusts the head driver to compensate for changes in ink viscosity Sensor Name Sensor Type Location Document front sensor 1 Photosensor On the document front sensor PCB in the ADF unit 1 Document rear sensor 1 Photos...

Page 120: ...uator inside the ink cartridge usually blocks the light path to indicate the presence of ink When ink runs low near empty state the arm moves out of the beam activating the sensor The Ink low message appears There are four ink cartridge detection sensors one for each color The sensor detects whether an ink cartridge is loaded The hook switch detects whether the handset is on the handset mount For ...

Page 121: ...r CR encoder strip Head carriage unit Ink empty sensors Ink cartridge detection sensors Ink cartridge detection sensor PCB Ink cartridge cover sensor actuator Control Panel PCB Scanner cover sensor actuator Purge cam switch Maintenance unit ASF encoder sensor PCB ASF encoder sensor ASF encoder disk Cap lift cam switch CR encoder sensor Carriage PCB on which the head thermistor is also mounted Pape...

Page 122: ...2 wire MJ PCB Line External telephone SDAA DC motor driver DC motor driver 7 wire Ink cartridge detection sensor PCB Document front sensor CIS unit 2 wire Speaker Document front sensor PCB Document rear sensor Document rear sensor PCB BlockDiagram_BHmini9_E LAN LAN I F PC USB WLAN WLAN PCB Color LCD 4 wire 28 wire Touch panel relay PCB Touch panel 11 11 Backup battery 8 1 8 5 wire ASF motor ASF en...

Page 123: ...Confidential CHAPTER 4 ERROR INDICATION AND TROUBLESHOOTING ...

Page 124: ...Errors For MFC only 4 25 4 2 TROUBLESHOOTING 4 32 4 2 1 Introduction 4 32 4 2 2 Precautions 4 32 4 2 3 Checking Prior to Troubleshooting 4 32 4 2 4 Troubleshooting Based on Problem Type 4 34 1 Control panel and LCD problems 4 34 2 FAX Telephone problems For MFC only 4 34 3 Communications problems For MFC only 4 35 4 Paper document feeding problems 4 35 5 Print image problems 4 36 6 PC driven print...

Page 125: ...rriage unit drive and purge mechanisms 4 48 4 Print head mechanism 4 49 5 Sheet feeder SF mechanism 4 50 6 Paper feeding mechanism 4 50 7 Speaker 4 50 8 Control panel 4 51 9 PCBs 4 51 10 Adjustments data in the memories 4 52 ...

Page 126: ...e emits an audible alarm five short beeps twice MFC only and shows the error message on the LCD If an equipment error occurs in the cordless handset s the cordless handset shows the error message on the LCD For the error messages see 1 below To display detailed error information use Function code 82 described in Chapter 9 Section 9 1 4 31 that is switch the machine to the maintenance mode and then...

Page 127: ...4 2 Confidential 1 Error messages appearing on the LCD On the machine ...

Page 128: ...4 3 Confidential For MFC only ...

Page 129: ...4 4 Confidential For MFC only ...

Page 130: ...4 5 Confidential For MFC only ...

Page 131: ...4 6 Confidential For MFC only ...

Page 132: ...person is on the phone line using the machine s base unit speaker phone or another cordless handset Wait until the line is free The machine base unit is receiving faxes Wait until the line is free Low battery Put handset on cradle The battery of the cordless handset is low Charge the battery No Caller ID No caller ID is recorded Dial with the numerical keypad Check if the user has subscribed to th...

Page 133: ... maintenance mode Error Code Hex Symptom Probable Cause Solution 20 21 22 23 Cannot identify the ink cartridge loaded because the signal values detected by the corresponding ink empty sensor and ink cartridge detection sensor are different from the specified values Ink cartridge not loaded correctly 20 Black ink 21 Yellow ink 22 Cyan ink 23 Magenta ink Ink cartridge loaded after the ink cartridge ...

Page 134: ...k cartridge Ink cartridge broken Replace the ink cartridge Ink cartridge detection sensor defective Replace the ink refill ASSY Ink cartridge detection sensor PCB defective Main PCB defective Replace the main PCB 2E Not used 2F Ink cartridge cover opened Ink cartridge cover sensor carbon switch defective Replace the control panel PCB Ink cartridge cover s tab broken Replace the ink cartridge cover...

Page 135: ...ecording error related to ASF motor paper feed motor and carriage motor ASF encoder disk PF encoder disk or CR encoder strip stained or scratched Replace the ASF motor ASSY PF encoder disk or CR encoder strip ASF PF or CR encoder defective Replace the ASF motor ASSY PF encoder PCB or carriage PCB ASF PF or CR motor defective Check the ASF motor paper feed motor and carriage motor then replace the ...

Page 136: ...cables Head flat cables broken Replace the carriage PCB ASSY Carriage head flat cable broken Replace the head carriage unit Head carriage unit broken Main PCB defective Replace the main PCB 45 Not used 46 The number of performed purge sequences has reached the limit The ink absorber box may be filled with drained ink Purge counter overflown Replace both the ink absorber box and flushing box and re...

Page 137: ...within the specified period in the self diagnosis Piezoelectric ceramic actuator defective Cracks or rare short Replace the carriage PCB ASSY Replace the head carriage unit Main PCB defective Replace the main PCB 50 51 The purge cam switch does not come ON or OFF even after the purge cam has been driven by the specified number of pulses Planetary arm assembly not engaged correctly Set the maintena...

Page 138: ...ace the engine unit Main PCB defective Replace the main PCB 53 56 Not used 57 The head carriage unit does not return to the home position capping position Head cap unit head wiper or other parts on the maintenance unit interfering with the head carriage unit Set these parts back into place If any part on the maintenance unit does not operate smoothly replace the unit ASF motor defective Replace th...

Page 139: ...ssembly broken Paper feed motor defective Replace the engine unit PF roller gear L broken Engine unit defective Main PCB defective Replace the main PCB Power supply PCB defective Replace the power supply PCB 5D Current protection for the driver IC activated when the purge cam was being driven The driving current has exceeded the limit due to an abnormal load applied to the maintenance unit Remove ...

Page 140: ...scanner cover scanner unit Paper feed motor defective Replace the engine unit Main PCB defective Replace the main PCB 6D 6E Not used 6F ASF motor does not stop at the intended timing Malfunction caused by overload Open and close the scanner cover scanner unit Unplug and plug the AC cord Relevant motor harness not connected correctly Correct the connection ASF encoder sensor defective Replace the A...

Page 141: ...ove foreign materials and clean the mechanism ASF encoder sensor defective Replace the ASF motor ASSY ASF motor defective Cap lift cam switch defective Replace the maintenance unit Main PCB defective Replace the main PCB 7B 7C Not used 7D Current protection for the driver IC activated when the cap lift cam was being driven Foreign materials in the head capping mechanism Remove foreign materials an...

Page 142: ...er smaller than the specified size loaded in the paper tray Load the correct size of paper Press the Color Start or Black Start key Paper width sensor not adjusted Adjust the margin for borderless printing with Function code 66 in the maintenance mode Paper width sensor defective Replace the carriage PCB ASSY Main PCB defective Replace the main PCB 82 Recording paper jam in paper pull in operation...

Page 143: ...he paper tray Reload paper Bank ASSY deformed Replace the bank ASSY Registration sensor actuator unhooked Set the registration sensor actuator into place Registration sensor actuator defective Replace the registration sensor actuator Main PCB defective Replace the main PCB Registration sensor defective Replace the PF encoder registration sensor harness unit Bank ASSY Paper Correct Wrong Bank ASSY ...

Page 144: ...tor defective Replace the engine unit The paper ejection roller does not rotate correctly Main PCB defective Replace the main PCB 85 87 Not used 88 Recording paper jam Even after paper pulling in operation the registration sensor is still OFF Jam clear cover not closed correctly Close the jam clear cover correctly Registration sensor harness not connected correctly Correct the connection Bank ASSY...

Page 145: ... s PF encoder disk stained or scratched Replace the PF encoder disk PF encoder sensor defective Replace the PF encoder registration sensor harness unit Paper feed motor defective Replace the engine unit Main PCB defective Replace the main PCB 8C Current protection for the driver IC activated in paper feeding operation The driving current has exceeded the limit due to an abnormal load applied to th...

Page 146: ...ng scanning or ejecting a document of 90 cm or longer is detected Document jam Remove the jammed document Foreign materials in the machine Remove foreign materials Document rear sensor actuator caught on the surrounding parts Correct the surrounding parts on which the actuator caught Document rear sensor broken Replace the document rear sensor PCB Document feed roller 2 defective or not rotating R...

Page 147: ... 1 4 19 A8 Color parameter matching error Used for monitoring bugs at the factory Install the latest firmware A9 AE Not used AF CIS positioning error CIS flat cable broken or not connected properly Correct the cable connection Replace the scanner cover scanner unit CIS motor harness not connected properly Correct the harness connection CIS motor defective Replace the scanner cover scanner unit CIS...

Page 148: ...n the cordless PCB 4 The base ID code and cordless handset ID code registered are mismatched Reregister the cordless handset ID code Replace the cordless handset Replace the cordless PCB E6 Write error in EEPROM Main PCB defective Replace the main PCB E7 No communication between cordless PCB and cordless handset 4 The base ID code and cordless handset ID code registered are mismatched Reregister t...

Page 149: ...lure at the time of power ON 2 Touch panel in contact with something during initialization at the time of power ON Clean the touch panel then turn the machine off and then on again Touch panel defective Replace the LCD unit Touch panel PCB defective Main PCB defective Replace the main PCB EE Bluetooth PCB connection failure 3 Bluetooth PCB not connected correctly Connect the Bluetooth PCB correctl...

Page 150: ... only If a communications error occurs the machine emits an audible alarm intermittent beeping for approximately 4 seconds displays the corresponding error message and prints out the transmission verification report if the machine is in sending operation ...

Page 151: ...mote station in sending 11 10 Unobtainable tone detected after dialing 17 07 No response from the calling station in receiving Code 1 Code 2 Causes 20 01 Unable to detect a flag field 20 02 Carrier was OFF for 200 milliseconds or longer 20 03 Abort detected 1 in succession for 7 bits or more 20 04 Overrun detected 20 05 A frame for 3 seconds or more received 20 06 CRC error in answerback 20 07 Err...

Page 152: ...tion or its password switch OFF 32 11 Remote terminal not equipped with or not ready for confidential mailbox function 32 12 Remote terminal not equipped with or not ready for relay broadcasting function 32 13 No confidential mail in the remote terminal 32 14 The available memory space of the remote terminal is less than that required for reception of the confidential or relay broad casting instru...

Page 153: ...al recording width requested 40 05 ECM requested although not allowed 40 06 Polled while not ready 40 07 No document to send when polled 40 10 Nation code or manufacturer code not coincident 40 13 Polled by any other manufacturers terminal while waiting for secure polling 40 17 Invalid resolution selected 40 20 Invalid full color mode requested Code 1 Code 2 Causes 50 01 Vertical resolution capabi...

Page 154: ...ansmission reception Code 1 Code 2 Causes 63 01 Password plus lower 4 digits of telephone number not coincident 63 02 Password not coincident 63 03 Polling ID not coincident Code 1 Code 2 Causes 74 DCN received Code 1 Code 2 Causes 80 01 Fallback impossible ...

Page 155: ...cond time out A0 12 Receive buffer full during operation except receiving into memory A0 13 Decoding error continued on 500 lines A0 14 Decoding error continued for 10 seconds A0 15 Time out 13 seconds or more for one line transmission A0 16 RTC not found and carrier OFF signal detected for 6 seconds A0 17 RTC found but no command detected for 60 seconds AA 18 Receive buffer full during receiving ...

Page 156: ... polling even during turn around transmission due to call reservation B0 04 PC interface error BF 01 Communication canceled by pressing the STOP key before establishment of FAX communication BF 02 Communication canceled by pressing the STOP key after establishment of FAX communication BF 03 Transmission canceled due to a scanning error caused by no document or document feed problem in ADF scanning...

Page 157: ... the machine to discharge static electricity charged in your body When transporting PCBs be sure to wrap them in conductive sheets When replacing the head carriage unit put on a grounding wrist band and perform the job on a static mat Also take care not to touch the conductor sections on the flat cables After repairing the defective section be sure to check again if the repaired section works corr...

Page 158: ...per is used 2 The recording paper is not dampened Ink cartridges 1 Check that all of four ink cartridges are loaded Head carriage unit 1 Repeat the purge operation Function code 76 several times Refer to Chapter 9 Section 9 1 4 27 2 Clean the print surface of the head carriage unit ...

Page 159: ...t the touch panel with Function code 78 in the maintenance mode Refer to Chapter 9 Section 9 1 4 29 Touch panel harness Touch panel relay PCB in the LCD unit LCD unit Main PCB Problem Check 1 No faxes will be able to be sent Hook switch 1 Rubber keypads Control panel PCB Main PCB MJ PCB 2 Speed dialing will not work Ordinary dialing function If it works normally check the main PCB if not refer to ...

Page 160: ...ath ADF motor and its harness Document feed roller and its related gears Document front and rear sensor PCBs Main PCB 3 Document double feeding ADF parts 4 Document jam Document rear sensor actuator Foreign materials in the document path Sensors by using Function code 32 in the maintenance mode Refer to Chapter 9 Section 9 1 4 9 ADF motor Main PCB 5 Recording paper not fed Paper pull in roller hol...

Page 161: ...ve Images Completely blank All black Random color Light Dark Straight vertical stripes Blurred vertical stripes White vertical streaks Ink splash Ink splash Print edges not aligned Random missing dots White horizontal streaks Stained leading edge of recording paper Overlapping lines over the whole page Separated lines over the whole page Overlapping lines at the trailing edge of the recording pape...

Page 162: ...ead cleaning operation Check the connection of the head flat cables on the main PCB If either of those cables is broken or damaged replace it Check the head property data Refer to Chapter 9 Section 9 1 4 23 Replace the head carriage unit Replace the main PCB Clean the head caps and wiper of the maintenance unit with a Rubycel stick For the cleaning procedure refer to Chapter 8 Section 8 2 CLEANING...

Page 163: ...al times to remove dust or air bubbles from its nozzles If the problem persists replace the head carriage unit Refer to Chapter 9 Section 9 1 4 27 Check the following components Ink cartridges Head carriage unit and carriage PCB ASSY Main PCB Power supply PCB Head property data Refer to Chapter 9 Section 9 1 4 23 Maintenance unit 6 Straight or blurred black or white vertical stripes Scanner Check ...

Page 164: ... strip is not hooked properly correct it Correct the positioning error of the head carriage unit Refer to Chapter 7 Section 7 2 4 Check the height adjustment mechanism of the head carriage unit Refer to Chapter 3 Section 3 2 2 3 If the head platen gap offset is enabled with assurance mode switch AMS 02 Function code 88 align the vertical print lines Function code 65 Refer to Chapter 9 Sections 9 1...

Page 165: ...d carriage unit is set into place Check the height adjustment mechanism of the head carriage unit Refer to Chapter 3 Section 3 2 2 3 If the head platen gap offset is enabled with assurance mode switch AMS 02 Function code 88 align the vertical print lines Function code 65 Refer to Chapter 9 Sections 9 1 4 33 and 9 1 4 21 12 Overlapping or separated lines over the whole page Adjust the paper feedin...

Page 166: ... the head carriage unit with Function code 63 in the maintenance mode Refer to Chapter 7 Section 7 2 4 Replace the PF encoder disk Replace the PF encoder PCB 15 Stains in the center of or over the whole page of the recording paper Use the specified type of paper Do not use short grain paper Enable the secure paper feed mode referring to the USER S GUIDE Problem Action to be taken 1 PC driven print...

Page 167: ...n EXIF2 0 compliant JPEG file format having extension JPG Main PCB 2 More than one memory card cannot be recognized The machine can recognize only a single memory card at a time even if it has two cards in the two slots Only the first inserted one can be recognized If only a single memory card is inserted refer to item 1 above 3 Media printing is impossible Check whether the memory is full Problem...

Page 168: ... of paper remains in the machine Problems due to the user s actions Problems due to machine malfunction Check Possible causes Problems that may result Recording paper Paper not suited to use with the machine was used Paper with labels attached for example may leave labels inside the machine For foreign materials Fragments of paper that were left behind when previous paper jams occurred Foreign mat...

Page 169: ... of ink The machine will not be able to print Check Possible causes Problems that may result Head carriage unit Air bubbles high viscosity ink or foreign materials have found their way into the head carriage unit Head flat cables are broken The carriage head flat cable has not been inserted into the carriage PCB Dot missing occurs on the printout The machine will not be able to print or drive the ...

Page 170: ...the ADF Check Possible causes Problems that may result ADF The spring plates of the ADF parts are deformed A document will stop halfway through feeding The ADF parts are deformed or worn Two or more sheets of documents will be fed through at once Document front sensor The document front sensor is defective The document front sensor actuator is deformed No document will be drawn in or recognized by...

Page 171: ...ective component Result Error codes ADF motor Document will not be able to be fed Document feed roller Documents will jam Documents will skew Documents will not be able to be fed A2 A3 Separation pad Two or more sheets of documents will be fed at once Document front sensor actuator Document draw in operation will not start even though documents have been set A3 Document rear sensor actuator Docume...

Page 172: ...el offset data level error for scanning Gain control data level error for scanning Scan area right left edge detection error Horizontal scanning edge reduction enlargement detection error in scanning area setting White black level data error Scan starting edge detection error BD AF CIS flat cable When the power is turned on the Init Unable AF appears on the LCD AF Scanner drive unit When the power...

Page 173: ...The following image may appear on the printout 30 31 32 33 CR encoder strip The head carriage unit will not be able to travel normally Any of the following images may appear on the printout 30 31 32 33 Ink cartridge PCB The Cannot Print message will appear even though there is ink Even though the ink has run out the Cannot Print message will not appear 26 27 28 29 Paper width sensor Media sensor A...

Page 174: ...tube pump will not draw out ink from the head nozzles Purge cam switch The purge cam switch will not detect the purge cam ON OFF timing 50 51 52 Cap lift cam switch The cap lift cam switch will not detect the ON OFF timing of the cap lift cam 70 71 72 Defective component Result Error codes Head carriage unit and carriage PCB ASSY Any of the following images may appear on the printout ...

Page 175: ... Error codes Paper feed roller Paper ejection roller If the paper feed roller or paper ejection roller is defective it is necessary to replace the engine unit Any of the following images may appear on the printout PF encoder disk PF encoder sensor The following image may appear on the printout Defective component Result Error codes Speaker No key clicks will be heard The ringer will not sound For ...

Page 176: ... be able to be made Copying will not be possible PC driven printing will not be possible Scanning will not be possible The machine will not be able to be turned on Any of the following images may appear on the printout The ringer will not sound For MFC only MJ PCB For MFC only No faxes will be able to be sent No phone calls will be able to be made The ringer will not sound No tone will be detected...

Page 177: ...on 9 1 4 23 Correction of head positioning error Any of the following images may appear on the printout Chapter 7 Section 7 2 4 Updating of the paper feeding correction value for the paper feed roller paper ejection roller Function code 58 Any of the following images may appear on the printout Chapter 7 Section 7 2 5 Chapter 9 Section 9 1 4 18 Setting of the CIS scanner area The white and black le...

Page 178: ...Confidential CHAPTER 5 HANDLING DATA HELD IN THE MACHINE PRIOR TO REPAIR ...

Page 179: ...end user to follow the transfer procedure given in this chapter to transfer the FAX data to another machine before sending the machine for repair At the service site the service personnel should back up the machine information and user setting information held in the machine into an external memory for restoration after repair using the backup procedure given in this chapter CONTENTS 5 1 AT THE US...

Page 180: ...t has received data in the memory to be repaired to the telephone line 2 Switch the machine on 3 Models without touch panel Press the Menu Black Start Mono Start and Menu keys in this order TIP For models with numerical keypad you may press the Menu Black Start Mono Start and 0 keys instead in the same way as conventional models Models with touch panel Press the Menu key on the touch panel or the ...

Page 181: ...nce mode using the steps below Refer to Chapter 9 Models without touch panel Press the Menu and Black Start Mono Start keys in this order Next press the key four times Models with touch panel Press the Menu key on the touch panel and the Black Start Mono Start key on the control panel Next press the Scan key four times TIP When the touch panel is inoperable simultaneously press the Scan and Copy k...

Page 182: ...Confidential CHAPTER 6 DISASSEMBLY REASSEMBLY AND LUBRICATION ...

Page 183: ...er 6 6 6 1 2 Scanner Cover Scanner Unit 6 7 6 1 3 ADF Document Cover ASSY Document Cover for models with ADF Document Cover for models without ADF 6 17 6 1 4 Disassembly of ADF Document Cover ASSY for models with ADF 6 20 6 1 5 Control Panel ASSY 6 31 6 1 6 Disassembly of Control Panel ASSY 6 33 6 1 7 Charge Stand ASSY for models with cordless handset 6 39 6 1 8 Backup Battery for models with back...

Page 184: ...ection roller Platen Inner chute ASSY Registration sensor actuator PF encoder registration sensor harness unit Paper pull in rollers R and L ASF gear shaft outer and PE actuator 6 81 6 1 18 Bank ASSY and Base Pad on the Paper Tray ASSY 6 93 6 1 19 Routing of the Harnesses Flat Cables and Ink Supply Tubes 6 94 6 2 LUBRICATION 6 107 ...

Page 185: ...touch the conductor sections on the flat cables 5 Be sure to reinsert self tapping screws correctly if removed 6 Tighten screws to the torque values listed on the next page 7 When connecting or disconnecting cable connectors hold the connector bodies not the wires If the connector has a lock always slide the connector lock to unlock it 8 Before reassembly apply the specified lubricant to the speci...

Page 186: ... Upper cover Taptite bind B M4x12 6 0 70 0 1 7 1 Together with front cover Taptite cup B M3x10 1 0 40 0 1 4 1 Together with cordless PCB 4 Taptite cup S M3x6 1 0 40 0 1 4 1 Antenna cordless PCB ASSY 4 Taptite Torx pan B M3x10 1 0 40 0 1 4 1 Taptite cup B M3x12 1 0 60 0 1 6 1 Grounding wire for WLAN PCB 5 Together with main PCB shield frame Taptite cup S M3x6 1 0 40 0 1 4 1 Main PCB shield Taptite ...

Page 187: ...lowing Power cord from the electrical outlet or from the machine in the case of 200 V series Modular jack of the telephone line 1 Modular jack of the curled cord and remove the handset 2 USB cable if connected LAN cable if connected 3 Digital camera USB cable or USB flash memory drive if connected Modular jack of the external telephone set from the external telephone line jack 1 if connected if no...

Page 188: ...s it you need to remove all the parts above the maintenance unit on the flowchart Sections 6 1 1 6 1 2 6 1 5 6 1 8 and 6 1 16 in this case before the unit itself can be removed Unless otherwise specified all parts should be replaced in the opposite order to which they were removed to reassemble the machine Handset mount Handset_mount Removing the handset mount Installing the handset mount Pull the...

Page 189: ...17 6 1 16 6 1 10 6 1 15 6 1 15 6 1 15 6 1 14 6 1 14 6 1 14 6 1 14 6 1 14 6 1 9 6 1 8 6 1 10 6 1 11 Antenna cordless PCB ASSY 1 2 1 1 6 1 11 6 1 11 6 1 8 6 1 10 6 1 12 6 1 10 Jam clear cover 6 1 1 Print head 4 5 6 7 BHmini9 Flow_E 80 80 35 35 35 40 30 30 25 25 10 10 35 35 15 15 45 45 15 15 5 5 10 10 10 20 35 45 10 10 30 30 50 50 10 10 15 10 30 40 5 5 20 50 5 10 5 10 5 5 30 35 5 5 30 10 20 20 15 20 ...

Page 190: ... Open the jam clear cover 2 Release the left boss on the jam clear cover from the lower cover while pressing the left end of the jam clear cover inwards with the tip of a flat screwdriver 6_03 Boss Lower cover Upper cover Jam clear cover Boss ...

Page 191: ...he disassembly of the ADF document cover ASSY is detailed in Section 6 1 4 1 Open the scanner cover until it locks 2 Remove the CIS flat cable cover and the harness cover by inserting the tip of a flat screwdriver into the slots and releasing the latches 6_04 Slots latches Harness cover Slots latches Upper cover Scanner cover Scanner unit Pawl Pawls CIS flat cable cover ADF document cover ASSY ...

Page 192: ...by removing the screw 5 Disconnect the following harnesses from the main PCB ADF motor harness 4 wire CIS motor harness 4 wire Document front sensor harness 3 wire Document rear sensor harness 3 wire Taptite cup S M3x6 Latch Main PCB Main PCB Flat core CIS flat cable Grounding wire Lower cover ADF motor harness ADF motor harness ADF motor harness Document rear sensor harness Document rear sensor h...

Page 193: ...elow ADF motor harness Grounding wire Scanner cover support Scanner cover damper Upper cover Lower cover CIS motor harness Lock arm Scanner cover support ADF document cover ASSY Scanner cover damper Scanner cover Scanner unit Document front sensor harness Document rear sensor harness 6_06 Route the bundle of the ADF motor harness and its grounding wire and the CIS motor harness on this left side R...

Page 194: ...59 referring to Chapter 9 Section 9 1 4 19 After that acquire the white level data and set the CIS scanner area in the maintenance mode Function code 55 referring to Chapter 9 Section 9 1 4 17 Scanner cover Scanner unit CIS flat cable Flat core Scanner cover support Scanner cover damper Upper cover Lower cover ADF motor harness Grounding wire CIS motor harness Document front sensor harness Documen...

Page 195: ...er cover support upright and pull it out of the upper cover together with the scanner cover damper 10 Remove the scanner cover damper from the scanner cover support 6_08 Scanner cover damper Scanner cover support Upper cover Lower cover ...

Page 196: ...ure is given in Section 6 1 3 1 Open the scanner cover until it locks 2 Remove the CIS flat cable cover and the harness cover by inserting the tip of a flat screwdriver into the slots and releasing the latches 6_10 Slots latches Harness cover Slots latches Upper cover Scanner cover Scanner unit Pawl Pawls CIS flat cable cover ...

Page 197: ...ble s check that each cable is not damaged at its end or short circuited When connecting the flat cable s do not insert it at an angle After insertion check again that it is not at an angle 4 Disconnect the CIS motor harness 4 wire from the main PCB Latch Flat core CIS flat cable Lower cover Upper cover CIS motor harness 6_11 Scanner cover Scanner unit Main PCB Main PCB CIS motor harness CIS motor...

Page 198: ... scanner cover damper and release the damper from the scanner cover Assembling Note Route the CIS motor harness as shown below Scanner cover support Scanner cover damper Upper cover Lower cover CIS motor harness Lock arm Scanner cover support Scanner cover damper Scanner cover Scanner unit Scanner cover Scanner unit 6_12 Route the CIS motor harness on this side Upper cover Main PCB CIS motor harne...

Page 199: ... EEPROM in the maintenance mode Function code 59 referring to Chapter 9 Section 9 1 4 19 After that acquire the white level data and set the CIS scanner area in the maintenance mode Function code 55 referring to Chapter 9 Section 9 1 4 17 Scanner cover Scanner unit CIS flat cable Flat core Scanner cover support Scanner cover damper Upper cover Lower cover CIS motor harness 6_13 ...

Page 200: ...r cover support upright and pull it out of the upper cover together with the scanner cover damper 9 Remove the scanner cover damper from the scanner cover support 6_08_1 Scanner cover damper Scanner cover support Upper cover Lower cover ...

Page 201: ...ull the ADF document cover ASSY up and off the scanner cover 4 Slightly turn hinges R and L and remove them from the ADF document cover ASSY Assembling Note When mounting the ADF document cover ASSY on the scanner cover put a magazine or a stack of paper about one inch 2 to 3 cm thick between them to secure room for looseness of harnesses Do not use the one that may scratch or contaminate the scan...

Page 202: ... document cover ASSY Assembling Note When mounting the document sponge ASSY orient it so that the thin end faces to the left First insert the left front tab into the retainer provided on the ADF unit and then insert the left rear tab while warping the document sponge ASSY Next push down the right side of the document sponge ASSY into place 6_17 Document sponge ASSY Document cover Front ADF documen...

Page 203: ...ush the latch inside the scanner cover to the front and release hinge R from the scanner cover 3 Just as in step 2 release hinge L and then pull the document cover up and off the scanner cover 4 Slightly turn hinges R and L and remove them from the document cover Document cover Latch inside the scanner cover Hinge R Hinge R Hinge L CIS motor harness Scanner cover scanner unit 6_16 ...

Page 204: ...Push the rear end of the bar to the front up and leftwards to release the left end of the bar from the latch provided on the ADF unit The spring also comes off Assembling Note When handling the document pressure bar be careful not to stain or scratch the white reference film on the bar 6_18 ADF document cover ASSY Rear Right Lock arm Lock arm ADF unit Document pressure bar Document pressure bar Sq...

Page 205: ...r ASSY right side up 5 Remove the document stopper 6 Open the ADF cover 7 Lightly pull up the rear end of the document cover support with the tip of a flat screwdriver and remove the support in the direction of the arrow shown below 6_19 ADF document cover ASSY Document reinforcement plate Taptite cup B M3x12 Rear Cutout Slit 6_20_1 Left ADF cover ADF document cover unit Document stopper Document ...

Page 206: ...ox 30 11 Press Y latch on the ADF unit outwards to release it from the document cover and then slide the ADF unit to the upper right being careful with the document feed roller 2 ASSY The ADF cover also comes off a Taptite bind B M4x12 b Taptite cup B M3x8 c Taptite cup B M3x12 6_20_2 ADF cover Latches X Latch Y ADF unit Tighten seven screws in the order of to a c a a a b a Document cover 2 1 1 3 ...

Page 207: ...nt cover 2 Before locking the ADF unit with seven X latches turn the ADF document cover ASSY right side up 3 Fit the rear end of the ADF cover into the hole provided in the ADF unit and then fit the front end over the boss on the ADF unit 4 Close the ADF cover and turn the ADF document cover ASSY upside down 5 Secure the ADF unit to the document cover with seven X latches and tighten seven screws ...

Page 208: ...from the document cover 13 Slightly pull up the right end of the separation pad slide it to the right and remove it from the document cover 6_21 Left Document cover ADF pull in piece ADF pull in piece ADF pull in spring ADF pull in spring Separation pad and film Separation pad ...

Page 209: ...e the ADF motor harness through the cable guides together with the document front sensor harness ADF drive unit Document front sensor actuator Document front sensor actuator Document roller holder Document front sensor harness Document front sensor harness Document front sensor PCB Document front sensor PCB Lock arm Lock arm ADF unit 6_22 Right Viewed from the bottom Left Cable guide Document fron...

Page 210: ...e Route the document rear sensor harness through the cable guides provided on the ADF unit as shown below Document rear sensor harness Document rear sensor harness Document rear sensor PCB Document rear sensor PCB Document feed roller 1 Document feed roller 1 Document feed roller 2 Document feed roller 2 ADF unit ADF unit Lock arms Left 6_23 Document feed roller 2 Document feed roller 1 Document r...

Page 211: ...he original position after removal of gear 44 and its bushing using a piece of adhesive tape 18 Remove gear 20 45 by releasing its latch 19 On the bottom of the ADF unit lightly press the lock arm on the document roller holder and pull out the separation roller gear 6_24 Gear 20 45 ADF unit Rear ADF unit Document feed roller shaft 1 Document feed roller shaft 2 Attach a piece of adhesive tape Gear...

Page 212: ...sembling Note When mounting the ADF drive unit on the ADF unit route the ADF motor harness and its grounding wire and the document front sensor harness below the cable guides see page 6 25 ADF unit ADF motor harness Grounding wire Document feed roller 1 Document feed roller 2 Left ADF motor Separation roller gear Gear 21 46 Gear 20 45 6_29 Viewed from the rear ADF motor pulley ADF drive unit Plane...

Page 213: ...o the ADF drive unit with two screws be sure to secure the grounding wire also with one of those screws See the illustration above 6_26 Screw pan s p washer M3x6 ADF motor ADF motor harness ADF motor harness Grounding wire Grounding wire ADF motor ADF drive unit Document rear sensor harness Rear Cable guide Cable guide ADF motor harness and document front and rear sensor harnesses ...

Page 214: ... it out 26 Remove the document pull in roller and document separation roller from the document roller holder Assembling Note Before mounting the document roller holder on the ADF unit apply the specified lubricant to the specified points referring to Section 6 2 6_27 Document pull in roller ADF unit placed upside down Document roller holder Apply grease here Apply grease here Document separation r...

Page 215: ... approx 45 disconnect the panel main harness touch panel harness 2 grounding wire 2 and LCD flat cable 1 from the main PCB NOTE After disconnecting the flat cable s check that each cable is not damaged at its end or short circuited When connecting the flat cable s do not insert it at an angle After insertion check again that it is not at an angle a Taptite bind B M3x10 b Taptite cup S M3x6 Upper c...

Page 216: ...cable guide as shown below when connecting the panel main harness and touch panel harness 2 to the main PCB route them through the cable guide 2 For models with touch panel Upper cover Panel main harness Touch panel harness Control panel ASSY 6_33A_E 2 Cable guide ...

Page 217: ...ble guides on the control panel base and take the microphone 1 and its cover 1 out of the control panel base Assembling Note When mounting the control panel PCB ASSY first fit it below the four tabs see the illustration below on the control panel base and then secure it with three x latches 3 Remove the rubber keypads and keys depending upon the model The illustration below shows the control panel...

Page 218: ...f the panel main harness through the cable guides provided on the control panel base as shown below After completion of assembling of the control panel ASSY wipe fingerprints or dust off the LCD surface with a soft cloth Control panel PCB ASSY Touch panel harness Panel main harness Microphone harness Microphone Cable guides Cable guides LCD flat cable Rear 6_35_MFC_r1 Grounding wire 2 2 1 1 ...

Page 219: ...lor LCD unit Also take care not to lose the latch spring 6 Release the three z latches and remove the media module cover from the control panel base 2 For models with touch panel 6_34_MFC Panel plate Media module cover Color LCD unit Control panel base Taptite bind B M3x8 LCD flat cable Boss Touch panel harness Latches y Latches z Latch z Latches y Latches y Latch spring Boss Large square opening ...

Page 220: ...ontrol panel base respectively as shown on the previous page 4 A new color LCD unit is covered with a protection sheet Before setting it remove the protection sheet 5 Route the LCD flat cable and the touch panel harness 2 through the large square opening of the control panel base route the grounding wire 2 through the right small square opening viewed from the top See the illustration on the previ...

Page 221: ...When connecting the flat cable s do not insert it at an angle After insertion check again that it is not at an angle 4 Remove the rubber keypads and keys depending upon the model 5 Lightly press the two lock arms as shown below and remove the monochrome LCD Assembling Notes Before setting the LCD back into place wipe fingerprints or dust off the LCD surface and control panel window with a soft clo...

Page 222: ...he three z latches and remove the media module cover from the control panel base Assembling Note Assemble the panel plate and the control panel base taking care not to apply pressure to the media module cover Control panel base Panel plate Latches y Latches y Latches y Latches z Latch z Media module cover 6_34_250C ...

Page 223: ...e two screws from the bottom charge cover 2 Insert the tip of a flat screwdriver into the slits between the top and bottom charge covers to release the two latches and remove the bottom charge cover Top charge cover Upper cover Bottom charge cover 6_36_1 Latches Slits Taptite cup B M3x10 ...

Page 224: ...cover and then take it off the upper cover 4 Disconnect the charge harness from the charge PCB Assembling Note Route the charge harness as shown below 6_36_2 Charge PCB Charge harness Hook Upper cover Upper cover Top charge cover Top charge cover Lock arm Top charge cover Rear Charge harness Cable guides Charge PCB 6_36_3 Viewed from the bottom ...

Page 225: ...1 For models with backup battery DANGER Explosion hazard Never disassemble or recharge the battery Explosion hazard Never dispose of the battery in fire WARNING There is a danger of explosion if the battery is incorrectly replaced When replacing the battery use the spare part authorized by Brother Industries Batteries used should be disposed of in accordance with the local codes and regulations Ma...

Page 226: ...aker Assembling Note When setting the backup battery 1 route the battery harness 1 through the cable guide on the upper cover as shown below Cable guide Cable guide Main PCB Cable guide Battery harness 1 Backup battery 1 Speaker 2 Speaker harness 2 Upper cover Front 6_40_r1 ...

Page 227: ...he pocket provided on the upper cover 2 For models with speaker Assembling Note After mounting the speaker 2 and its spring 2 into the pocket provided on the upper cover route the speaker harness 2 through the cable guide on the upper cover as shown on the previous page Main PCB Upper cover Upper cover Cable guide Cable guide Speaker spring Connector for speaker harness Speaker Speaker 6_38_r1 2 2...

Page 228: ...e upper cover 7 Release the two bosses provided on the bottom rear of the upper cover from the lower cover using the tip of a flat screwdriver from the bottom and then lift the upper cover up and off the lower cover NOTE When lifting up the upper cover do not put your hands in the opening above the platen shown below Doing so may damage or stain the CR encoder strip inside 3 For models with cordle...

Page 229: ... disk After mounting the upper cover check that the PF encoder disk is not bent or deformed through the peep hole See the illustration on the previous page 8 Place the upper cover upside down 9 Unhook the encoder guard spring from the spring guides provided on the upper cover 10 Release the other end no spring of the encoder guard film from the upper cover 11 Remove the encoder guard spring from t...

Page 230: ...e antenna wire from the cable guides NOTE Take care not to pull the soldered point of the antenna wire or apply force to that point Do not bend or pull the antenna wire 5 Remove the screw that secures the antenna and its support together to the upper cover 6 Pull the antenna and its support inward and off the upper cover 6_41 Antenna Cordless flat cable Soldered point Latch Antenna wire Cordless P...

Page 231: ...6 47 Confidential Assembling Note Route the antenna wire and cordless flat cable as shown below 6_42 Antenna wire Upper cover Cable guide Cordless flat cable Antenna support Antenna cordless PCB ASSY ...

Page 232: ...lift up the front end of the lower cover and remove the front cover For wireless LAN enabled models Assembling Note When mounting the ink cartridge cover lightly lift up the frond end of the lower cover fit the two sockets over the bosses on the lower cover at the angle shown below and rotate the ink cartridge cover Then set the cover arm on the rib on the right side of the lower cover see the ill...

Page 233: ...s For wireless LAN enabled models When mounting the front cover and WLAN PCB onto the lower cover route the WLAN PCB harness and grounding wire as shown on the previous page When securing the grounding wire to the main PCB shield frame with a screw set the crimped section of the grounding terminal in the slit provided in the lower cover When mounting the WLAN PCB on the front cover fit the cutout ...

Page 234: ...ng crushed or damaged by screws or screwdrivers 1 Disconnect the following harnesses and flat cables from the main PCB Caution Do not remove the screws from the main PCB before disconnecting harnesses and flat cables Note After disconnecting the flat cables check that each cable is not damaged at its end or short circuited When connecting the flat cables do not insert them at an angle After insert...

Page 235: ...ire Speaker harness 2 wire Battery harness 5 wire ADF motor harness 4 wire USB interface For debugging at the factory Do not disturb it BHmini9_Main_PCB_1 Document front sensor harness 3 wire Document rear sensor harness 3 wire LAN interface Cordless flat cable 18 wire 5 Panel main harness 5 wire 7 7 wire 8 WLAN PCB harness 5 wire in 6 wire connector housing Touch panel harness 4 wire 10 1 1 1 2 9...

Page 236: ...eft side of the lower cover Main MJ EXT harness SDAA enclosure Main MJ LINE harness Carriage motor harness ASF motor harness Paper feed motor harness PF encoder registration sensor harness Power supply harness Hook switch harness Lower cover Main PCB Ink empty sensor harness Ink cartridge detection sensor harness Cap lift cam switch harness Purge cam switch harness ASF encoder harness Main PCB shi...

Page 237: ...ld frame The screw d also secures the MJ PS shield unit 1 For MFC only 2 For Bluetooth support models Assembling Note If you replace the main PCB you need to load programs onto the flash ROM restore the machine information that has been backed up in an external memory refer to Chapter 9 Section 9 1 4 13 and make specified adjustments of various settings refer to Chapter 7 Section 7 3 Make sure bef...

Page 238: ...CB then remove screw d shown on the previous page from the main PCB shield frame 2 Remove the two screws h and i as shown below 3 Release the harnesses from the cable guides provided on the lower cover and remove the MJ PS shield unit from underside of the lower cover h Screw pan s p washer M3x8 i Taptite cup S M3x6 i h Main MJ LINE harness Main MJ EXT harness Power supply harness MJ PS shield uni...

Page 239: ... route the power supply harness through the channel and route the main MJ EXT harness 1 and main MJ LINE harness 1 on the left side of the lower cover as shown below 1 For MFC only 2 For models with handset ASF motor harness 1 Carriage motor harness Main MJ LINE harness yellow 1 2 Main MJ EXT harness black Paper feed motor harness Hook switch harness Main PCB 1 SDAA enclosure PF encoder registrati...

Page 240: ...from the power cord 8 Remove the AC cord holder from the lower MJ PS shield For MFC 9 Remove screw l and remove the MJ shield from the lower MJ PS shield 10 Remove screw m from the MJ PCB and take it off the lower MJ PS shield 11 Remove the MJ PCB insulator from the lower MJ PS shield For MFC only MJ shield l Main MJ EXT harness black Main MJ LINE harness yellow MJ PCB AC cord holder Lock Lower MJ...

Page 241: ...e power supply shield on the lower MJ PS shield insert two shield supports of the power supply shield into the two square holes provided in the lower MJ PS shield Make sure that the lock of the lower MJ PS shield as shown on the next page fits in the slit provided in the top of power supply shield See the previous page For MFC only 6_50_2_100V Main MJ EXT harness black Main MJ LINE harness yellow ...

Page 242: ... Shield supports on the power supply shield Main MJ EXT harness black Main MJ LINE harness yellow Main MJ EXT harness black Main MJ LINE harness yellow PS PCB insulator Cable guide on the MJ PCB insulator Power supply PCB Power supply harness Route the power cord under this tab Power cord Cable guides on the AC cord holder 6_51_1_100V Top view MJ PCB Ferrite core For 100 V series ...

Page 243: ...he MJ shield from the lower MJ PS shield 10 Remove screw m from the MJ PCB and take it off the lower MJ PS shield 11 Remove the MJ PCB insulator from the lower MJ PS shield For MFC only MJ shield Power inlet Power inlet j l j l Power inlet bracket Inlet holder cover Power inlet bracket Main MJ EXT harness black Main MJ LINE harness yellow MJ PCB AC cord holder Lock Lower MJ PS shield Square holes ...

Page 244: ...see page 6 61 Fit the corner of the PS PCB insulator into the cutout provided in the lower MJ PS shield as shown below When mounting the power supply shield on the lower MJ PS shield insert two shield supports of the power supply shield into the two square holes provided in the lower MJ PS shield Make sure that the lock of the lower MJ PS shield as shown on the next page fits in the slit provided ...

Page 245: ...shield Shield supports on the power supply shield Main MJ EXT harness black Main MJ LINE harness yellow 6_51_1_200V Main MJ EXT harness black Main MJ LINE harness yellow Cable guide on the MJ PCB insulator Power supply PCB Power supply harness Route the power cord under this tab Power cord Cable guides on the AC cord holder Ferrite core Top view For 200 V series MJ PCB PS insulator 200V ...

Page 246: ... switch actuator from the lower cover turn it counterclockwise viewed from the left and remove it together with the spring 4 Place the machine on its right end and support it by hand 5 Press the latch the black plastic part on the lower cover that locks the bottom of the hook switch PCB to release the PCB Hook switch PCB Left Lower cover Spring Hook switch actuator 6_53 Latch Lower cover Bottom of...

Page 247: ...6 63 Confidential 6 Place the machine right side up 7 Lift the hook switch PCB up and out of the lower cover Hook switch PCB Hook switch harness Lower cover 6_55 ...

Page 248: ...ob on a static mat Also take care not to touch the conductor sections on the flat cables Note During the removal or installation job for the head carriage unit take care not to contaminate the CR encoder strip PF encoder disk or ASF encoder disk in the ASF motor unit with ink or grease Note If you replace the head carriage unit also replace the ink cartridges This is because sufficient ink volume ...

Page 249: ... mark points upwards as shown above using the following steps 1 Hook the left end of the CR encoder strip on the left hand strip support aligning the rectangular hole provided in the strip with the boss of the strip support 2 Pass the strip through the CR encoder sensor located on the head carriage unit by inserting it into the opening of the head cover from left to right 3 Hook the right end of t...

Page 250: ...outed between the tube cable guide and the lower cover pass the ink supply tubes through the bent section of the tube support wire as shown below Tube guide Tube guide Tube guide Lower cover Sponge Magenta Cyan Yellow Black 6_69 Front Bent section of tube support wire Tube cable guide ...

Page 251: ...d carriage unit does not move rotate the ASF maintenance drive gear counterclockwise viewed from the left by hand to unlock the head carriage unit and move it to position P 7 Unlatch the head cover from the head carriage unit and pull it up ASF motor Head cover Lower cover ASF motor CR guide rail ASF maintenance drive gear Lower cover 6_57 Rear Position P Here on the engine chassis Tabs Head cover...

Page 252: ... the cable guides provided on the upper cover and take them out together with the flat core Note When replacing the carriage PCB ASSY remove the flat core from the old head flat cables and set it to the new ones 10 Release the head flat cables from the cable guide provided on the head carriage unit and release the film from the boss 11 Lift up the carriage PCB ASSY Assembling Note When mounting th...

Page 253: ...e flat core in the pocket on the lower cover 4 Set the tube support wire onto the tube support plate Then mount the tube support plate so that the head flat cables and ink supply tubes pass between the tube cable guide on the support plate and the lower cover Head flat cables Hole Boss Carriage head flat cable 6_67 Cable guide Film Carriage PCB ASSY Carriage PCB ASSY Viewed from the rear Head flat...

Page 254: ...he head joint was mounted with a clean lint free cloth Note Wrap the head joint in a clean lint free cloth and keep it higher than the ink supply tubes to prevent ink remaining in the ink supply tubes from leaking and the machine from getting stained with leaked ink Assembling Note Before setting the head joint make sure that the head joint rubber is set on the head carriage unit as shown above Th...

Page 255: ... an ink foam that may be stained with ink If it is excessively stained replace it Assembling Note After mounting the ink refill ASSY route the ink supply tubes on the lower cover aligning the four colors in the order as shown above Ink supply tubes Head joint Ink foam in this case Ink cartridge detection sensor PCB Ink refill ASSY Ink empty sensor harness Lower cover Tube guide Tube guide Tube gui...

Page 256: ...gh perform a head cleaning operation Assembling Notes When handling the head carriage unit put on a grounding wrist band and perform the job on a static mat Also take care not to touch the conductor sections on the flat cables When mounting the CR timing belt insert it into the slit provided in the head carriage unit so that the toothed side faces inwards as shown above Make sure that the belt is ...

Page 257: ... unit first fit the front end over the CR support chassis shown on the previous page and then set the rear end onto the CR guide rail Make sure that the two front bosses see below provided on the bottom of the head carriage unit catch the front edge of the CR support chassis and the two rear bosses are fitted in the two cutouts shown on the previous page in the CR guide rail After mounting the hea...

Page 258: ...ou remove the head carriage unit and store it separately from the machine remove the property label bar code label from the lower cover and store it together with the head carriage unit If you replace the head carriage unit attach the property label bar code label that comes with the new head carriage unit to the lower cover as shown below Head carriage unit Carriage head flat cable Property code ...

Page 259: ...the head nozzles and ink supply ports to dry up resulting in a damaged head Assembling Note After replacement of the head carriage unit make adjustments specified in Chapter 7 Section 7 2 For the head carriage unit having a round blue seal perform the head replacement purge for the unit having no seal perform the initial purge See Section 7 2 2 Latch Head joint rubber Head casing upper Air buffer ...

Page 260: ...of the maintenance unit and connect a new tube to the joint and new ink absorber box as shown below Note If the ink absorber box or its surroundings are stained with ink wipe them off with a cloth 4 Take the ink absorber felts upper and lower out of the lower cover Assembling Notes When connecting the main drain tube to the ink absorber box take care not to connect it at an angle The tube connecte...

Page 261: ... and a new disk will have to be put back in Note Remove any adhesive remaining left on the PF roller gear L Assembling Note When attaching the PF encoder disk to the PF roller gear L using a spatular tool makes the job easier Put on clean gloves to protect the disk surface from dust or fingerprints PF roller gear L PF encoder sensor PF encoder disk Lower cover 6_71 ...

Page 262: ...nit causing MACHINE ERROR 50 1 If the MJ PS shield unit has not been removed you need to remove screw h shown on page 6 54 2 Remove the chassis support by removing the screw Assembling Note Insert the chassis support into the cutout provided in the right end of the engine chassis as shown below 3 Remove the screw from the rear of the engine unit 4 Take the carriage motor harness ASF motor harness ...

Page 263: ...upport pad under the engine unit as shown below Assembling Notes Before mounting the engine unit on the lower cover make sure that the PF encoder registration sensor harness is routed through the cable guides on the inner chute as shown on the next page and page 6 88 When mounting the engine unit on the lower cover be careful not to crush the harnesses between the unit and the cover Mount the engi...

Page 264: ...rness ASF encoder harness Cap lift cam switch harness Front ASF motor harness Registration sensor PCB CR guide rail PF encoder disk Paper feed motor harness Lower cover Rear Paper feed motor harness Registration sensor wires 3 wire PF encoder sensor wires 4 wire PF encoder registration sensor harness 7 wire ...

Page 265: ...Release the upper and lower ends of the earth spring from the CR guide rail and the ASF motor holder respectively Assembling Note When mounting the earth spring take care not to contaminate it with grease First hook the upper end on the CR guide rail and insert the lower end under the ASF motor The earth spring twines around the ASF motor by itself with the spring force After mounting it check tha...

Page 266: ... three screws in the order of c to e as shown below from the maintenance unit and detach the maintenance unit from the engine unit Assembling Notes When mounting the maintenance unit on the engine unit fit the two bosses of the shaft holder on the left side of the maintenance unit into the two holes under the CR guide rail When securing the maintenance unit with three screws tighten these screws i...

Page 267: ... the two screws Assembling Note When mounting the ASF motor on the maintenance unit first fit the small hole of the ASF motor on the small boss inside the ASF motor holder then secure the motor with the two screws 8 Disconnect the ASF motor encoder harness from the ASF motor Shaft holder ASF maintenance drive gear Screw pan s p washer M3x5 ASF motor encoder harness Maintenance unit Idle gear 16 La...

Page 268: ...6 84 Confidential Carriage motor 9 Remove the carriage motor from the engine unit by removing the two screws Screw bind M3x6 CR support chassis Carriage motor CR guide rail 6_78 Front ...

Page 269: ...pport chassis first set the large tabs on the star wheel holder in the large holes provided in the CR support chassis then slide the star wheel holder to the rear to set the small tabs in the square holes provided in the CR support chassis When securing the CR support chassis to the engine unit with the CR frame springs set those springs so that their vertical loop ends come to the front Pass the ...

Page 270: ...tab of the gear holder on its left side into the slit in the platen set the roller s bushings into the engine chassis and then fit the bosses on the lock arms of the bushings into the holes provided in the engine chassis as shown below 6_80 Paper ejection roller Platen Engine unit PF encoder registration sensor harness Paper feed motor harness Paper ejection roller Lock arm of bushing Lock arm of ...

Page 271: ...Y away from the engine unit since it is connected to the engine unit with the PF encoder registration sensor harness Assembling Note When mounting the inner chute on the engine unit first set the left two latches and then the rightmost one 17 Release the PF encoder registration sensor harness from the cable guides on the inner chute ASSY The routing detail is shown on the next page Latches Inner c...

Page 272: ...xt step Assembling Note Before mounting the inner chute on the engine unit set the registration sensor actuator and its spring Also set the registration sensor PCB and route the PF encoder registration sensor harness See the illustration below Inner chute ASSY Registration sensor PCB Cable guide PF encoder registration sensor harness Cable guide Registration sensor PCB Actuator support Registratio...

Page 273: ...ed peel it off from the PF roller gear L Note Once removed the PF encoder disk will become unusable and a new disk will have to be put back in Note Remove any adhesive remaining left on the PF roller gear L Assembling Note When attaching the PF encoder disk to the PF roller gear L using a spatular tool makes the job easier Put on clean gloves to protect the disk surface from dust or fingerprints P...

Page 274: ... specified lubricant to the specified points referring to Section 6 2 23 Remove the ASF idle gear holder from the right side of the engine unit 24 Pull the ASF gear shaft outer to the right and out of the engine unit ASF idle gear holder ASF gear shaft outer 6_84_mini9e Paper pull in roller R Paper pull in gear Paper pull in roller L Paper pull in roller R Paper pull in gear Paper pull in roller L...

Page 275: ... actuator and then remove the spring Note When releasing the spring hold it taking care not to let the spring bounce off 26 Pull the PE actuator outward at the point connected with the gear holder release its bosses from the gear holder and take it off Gear holder PE actuator Long end of the PE actuator spring PE actuator Bosses Spring hook PE actuator spring Engine unit placed upside down PE actu...

Page 276: ... the PE actuator After fitting the short end of the PE actuator spring into the groove provided in the gear holder set the spring back into place and then fit the long end into the groove in the PE actuator Engine unit placed upside down Gear holder Bosses PE actuator PE actuator_2 PE actuator Engine unit placed upside down PE actuator spring PE actuator spring Fit the long end of the PE actuator ...

Page 277: ...l have to be put back in Assembling Notes When attaching a new base pad to the paper tray align the edge of the base pad with the front edge of the depressed section on the paper tray as shown below When mounting the bank ASSY first insert the four pawls into the openings in the paper tray and then press the inside of the bank ASSY so that the latches snap into place Bank ASSY Pawls Depressed sect...

Page 278: ...th ADF Models without ADF Route the bundle of the ADF motor harness and its grounding wire and the CIS motor harness on this left side Route the bundle of the document front and rear sensor harnesses on this right side Upper cover Grounding wire Document rear sensor harness Document front sensor harness ADF motor harness CIS motor harness 6_09 Main PCB Route the CIS motor harness on this side Uppe...

Page 279: ...op view Cable guide Document front sensor harness Document roller holder ADF unit Document front sensor actuator Document front sensor PCB ADF drive unit Rear 6_30 Bottom view ADF motor harness Cable guides Document feed roller 2 Document feed roller 1 Document rear sensor PCB Cable guides ADF drive unit ADF unit Document rear sensor harness Rear 6_31 Top view ...

Page 280: ...phone 2 For models with touch panel Routing D Charge harness for models with cordless handset Control panel PCB ASSY Touch panel harness Panel main harness Microphone harness Microphone Cable guides Cable guides LCD flat cable Rear 6_35_MFC_r1 Grounding wire 2 2 1 1 Top charge cover Rear Charge harness Cable guides Charge PCB 6_36_3 Viewed from the bottom ...

Page 281: ...with speaker Routing F Antenna wire for models with cordless handsets Cable guide Cable guide Main PCB Cable guide Battery harness 1 Backup battery 1 Speaker 2 Speaker harness 2 Upper cover Front 6_40_r1 6_42 Antenna wire Upper cover Cable guide Cordless flat cable Antenna support Antenna cordless PCB ASSY ...

Page 282: ...ess LAN enabled models For wireless LAN enabled models Latch Rib Boss Boss Socket Cover arm Front cover Grounding wire Lower cover Latch Retainer Main PCB shield Main PCB WLAN PCB harness Taptite cup S M3x6 Inner media module cover Ink cartridge cover 6_44 ...

Page 283: ...e lower cover Paper feed motor harness Hook switch harness ASF motor harness PF encoder registration sensor harness Power supply harness Power supply harness Main PCB Carriage motor harness SDAA enclosure 1 1 1 2 6_48 Main MJ EXT harness black Main MJ LINE harness yellow ASF motor harness 1 Carriage motor harness Main MJ LINE harness yellow 1 2 Main MJ EXT harness black Paper feed motor harness Ho...

Page 284: ...Power supply harness Fit the corner of the PS PCB insulator into the cutout provided in the lower MJ PS shield PS PCB insulator Routing of power cord 100 V series 6_50_2_200V Main MJ EXT harness black Main MJ LINE harness yellow Lower MJ PS shield Lower MJ PS shield Power supply PCB PS insulator 200V Power supply PCB Power supply harness Fit the corner of the PS PCB insulator into the cutout provi...

Page 285: ... Lock of the lower MJ PS shield Power supply harness Power supply shield Hole provided in the lower MJ PS shield Hole provided in the lower MJ PS shield Shield supports on the power supply shield Main MJ EXT harness black Main MJ LINE harness yellow ...

Page 286: ...er cord Cable guides Ferrite core Top view Power supply shield Power supply harness 6_51_2 Main MJ EXT harness black Main MJ LINE harness yellow Cable guide on the MJ PCB insulator PS insulator 200 V Power supply PCB Power supply harness Route the power cord under this tab Power cord Cable guides on the AC cord holder Ferrite core Top view For 200 V series MJ PCB For 100 V series ...

Page 287: ...flat cables Tube guide Tube guide Tube guide Lower cover Sponge Magenta Cyan Yellow Black 6_69 Front Bent section of tube support wire Tube cable guide V shaped cable guide Head flat cables Tube support wire Tube support plate Cable guide 6_68_2 Tube cable guide ...

Page 288: ...ess Ferrite cores Purge cam switch harness Cap lift cam switch harness Carriage motor harness ASF motor harness Cable guide on the maintenance unit Cap lift cam switch harness Cable guide on the lower cover Note When routing the cap lift cam switch harness on the lower cover pass it under the 3rd cable guide counted from the rear without any slack pulling it with your fingers ...

Page 289: ...tion sensor PCB Cable guide PF encoder registration sensor harness Cable guide 6_61_3 Support arms Registration sensor PCB CR guide rail PF encoder disk Paper feed motor harness Lower cover Rear Registration sensor wires 6_74_2 Registration sensor wires 3 wire PF encoder sensor wires 4 wire PF encoder registration sensor harness 7 wire ...

Page 290: ...r harness PF encoder registration sensor harness Power supply harness 2 3 Hook switch harness Charge harness 4 Connector for WLAN PCB harness Main MJ EXT harness black Main MJ LINE harness yellow Routing_mini9 ASF motor harness 1 1 9 Connector for touch panel harness 5 Connector for speaker harness 6 Connector for battery harness Connector for panel main harness 7 Head flat cable 2 Head flat cable...

Page 291: ...t 1 1 5 mm diameter ball Motor plate and CR guide rail bottom edges 4 1 mm diameter ball Switching lever guide 1 3 mm diameter ball FLOIL BG1319 Kanto Kasei CR guide rail upper face 8 2 mm diameter ball CR support chassis upper face 8 CR support chassis front and rear sides of upright rear edge 22 Molykote EM 30LP Dow Corning Document pull in roller 2 2 mm diameter ball Document separation roller ...

Page 292: ...the lubrication points below Switching lever guide Apply a 3 mm diameter ball of grease Permalub BAN 5 to the lubrication point below 6_86 CR support chassis Motor plate CR guide rail Right 34 1 19 1 42 1 8 1 0 5 to 1 0 0 5 to 1 0 Viewed from the bottom mm Apply grease here 6_89 Apply grease here Switching lever guide ...

Page 293: ...the head carriage unit making the gap between the head and the platen 1 6 mm 2 Before applying grease wipe dirt or dusts off the lubrication area with an alcohol soaked cloth 3 Apply grease to the 16 lubrication points on the CR guide rail and support chassis as specified below with the head carriage unit placed on the left end of its travel 4 Move the head carriage unit from the left to the right...

Page 294: ...document separation roller in the document roller holder For models with ADF Apply a 2 mm diameter ball of grease Molykote EM 30LP to each of the lubrication points below 5 3 0 5 6_85_2 mm 25 35 Head carriage unit CR support chassis Apply grease to these 22 points 11 points on each of the front and back surfaces of the rear vertical edge of CR support chassis Front 6_27_1 Document pull in roller D...

Page 295: ...tion point is hidden by the adjacent gear taking care not to touch the paper pull in rollers Apply a 1 mm diameter ball of grease Molykote EM 30LP to the two lubrication points on the paper pull in roller L as shown below Paper pull in roller R Paper pull in gear Paper pull in roller L Paper pull in roller R Paper pull in gear Paper pull in roller L Engine unit placed upside down Front Pawl 6_84_1...

Page 296: ...Confidential CHAPTER 7 ADJUSTMENTS AND UPDATING OF SETTINGS REQUIRED AFTER PARTS REPLACEMENT ...

Page 297: ...5 7 20 7 Adjust margins in borderless printing Function code 66 7 22 8 Print out a total check pattern 7 27 9 Switch back to standby 7 29 10 Replace the ink cartridges with the protective part 7 29 7 3 IF YOU REPLACE THE MAIN PCB 7 30 1 Load update programs data 7 30 2 Initialize the EEPROM on the main PCB Function code 01 7 30 3 Customize the EEPROM on the main PCB Function code 74 7 30 4 Specify...

Page 298: ...OL PANEL ASSY OR CONTROL PANEL PCB 7 41 1 Check LCD operation and specify the LCD type Function code 12 7 41 2 Check the operation of the control panel PCB Function code 13 7 41 3 Adjust the touch panel Function code 78 For models with touch panel 7 41 7 7 IF YOU REPLACE THE FB UNIT OR SCANNER COVER SCANNER UNIT 7 41 1 Load update programs data 7 41 2 Specify the CIS type Function code 59 7 41 3 A...

Page 299: ...tments and Updating of Settings 1 For models with ADF 2 For wireless LAN enabled models 3 For models with cordless handsets Brother Maintenance USB Printer driver brusbsn exe brusbsn ini filedg32 exe incline prn Head carriage unit Engine unit Section 7 2 Main PCB Section 7 3 ADF document cover ASSY ADF related parts 1 Section 7 4 Ink absorber box Flushing box Section 7 5 Control panel ASSY Control...

Page 300: ...uter running Windows 2000 or later Recording paper A4 size Ink cartridges Protective part Head carriage unit Engine unit Section 7 2 Main PCB Section 7 3 ADF document cover ASSY ADF related parts 1 Section 7 4 Ink absorber box Flushing box Section 7 5 Control panel ASSY Control panel PCB Section 7 6 FB unit Scanner cover Section 7 7 WLAN PCB 2 Section 7 8 Cordless PCB 3 Section 7 9 Cordless handse...

Page 301: ... driver software installation will be required for that PC to identify machines If the Brother Maintenance USB Printer driver has been already installed to your PC according to this procedure skip this section Before proceeding to the procedure given below make sure that the Brother Maintenance USB Printer driver is stored in your PC 1 Check that the power switch of the machine is turned off Disco...

Page 302: ...using the USB cable The following window appears 6 The following screen appears indicating the detection of new hardware device by the system Select No not this time And click Next 7 Select Install the software automatically Recommended and click Next ...

Page 303: ...7 5 Confidential 8 Alert warning message of WHQL appears Click Continue Anyway to proceed ...

Page 304: ... USB Printer driver is successfully installed the following message screen appears Click Finish to return NOTE In order to check whether the printer driver is successfully installed click Start Settings Printers to call up the Printers window Then check that the Brother Maintenance USB Printer icon is shown ...

Page 305: ...Press the Menu key on the touch panel and the Black Start Mono Start key on the control panel Next press the Scan key four times TIP When the touch panel is inoperable simultaneously press the Scan and Copy keys on the control panel instead of the Menu key and press the Black Start Mono Start key Next press the Scan key four times TIP Models equipped with a numerical keypad on the control panel ca...

Page 306: ...7 8 Confidential 6 On the PC run the ID head property setup utility brusbsn exe in the folder created The following window appears 7 On the model menu click BH9 ...

Page 307: ... number assigned to the Brother Maintenance USB Printer If the port number is unknown follow steps 1 through 4 below 1 Click Start Settings Printers The Printers window appears as shown below 2 Right click the Brother Maintenance USB Printer icon 3 Click Properties ...

Page 308: ...ton 10 To check that the entered head property code is correct using function code 68 in Chapter 9 Section 9 1 4 23 press the 6 and 8 keys in this order Then press the 2 5 8 and 0 keys in this order For models without numerical keypad enter 6 8 2 5 8 and 0 in this order using the and OK keys The LCD shows the current head property information 16 digit code stored in the EEPROM on the main PCB 11 C...

Page 309: ... having a round blue seal press the 0 and Black Start Mono Start keys in this order to start the head replacement purge For models without numerical keypad enter 0 using the and OK keys and then press the Black Start Mono Start key For the one having no seal press the 4 and Black Start Mono Start keys in this order to start the initial purge For models without numerical keypad enter 4 using the an...

Page 310: ...ee Chapter 9 Section 9 1 4 4 with the following steps Before starting the operation below be sure to set A4 size paper in the paper tray for printing check patterns 1 Press the 0 and 9 keys in this order For models without numerical keypad enter 0 and 9 using the and OK keys 2 If a missing dot or any other print problem is found go back to 2 above to clean the head carriage unit again Test Pattern...

Page 311: ...appears as shown below 2 Drag and drop the incline prn icon onto the Brother Maintenance USB Printer driver icon in the Filedrgs window shown above The machine displays the RECEIVING DATA on the LCD and prints out the Incline Adjust test pattern shown on the next page 3 Out of the three rows of the Incline Adjust test pattern on the next page check the middle row and select the block that is the l...

Page 312: ...7 14 Confidential Head Positioning Test Pattern ...

Page 313: ...ltaneously Models without numerical keypad Enter 6 and 3 using the and OK keys and then press the Black Start Mono Start key to display START 63 on the LCD Next enter using the and OK keys 5 Turn the head skew adjuster knob by the number of divisions specified by the pattern number you recorded in step 3 using a spanner If block 1 is the least uneven print for example turn the head skew adjuster k...

Page 314: ...for a sample printout 3 On the machine press the 5 and 8 keys in this order For models without numerical keypad enter 5 and 8 in this order using the and OK keys The 1 PF 2 EXIT appears on the LCD 4 To select the paper feed roller adjustment press the 1 key For models without numerical keypad enter 1 using the and OK keys The PF ADJ NO 0 appears on the LCD 5 Out of the three rows of the PF adjust ...

Page 315: ...nitial stage of the maintenance mode For the paper ejection roller adjustment 7 On your PC drag and drop the exitadj prn onto the Brother Maintenance USB Printer driver icon in the Filedrgs window The machine displays the RECEIVING DATA on the LCD and prints out the EXIT adjust check pattern see page 7 19 for a sample printout 8 On the machine press the 5 and 8 keys in this order For models withou...

Page 316: ...7 18 Confidential Paper Feeding Check Pattern for the Paper Feed Roller ...

Page 317: ...7 19 Confidential Paper Feeding Check Pattern for the Paper Ejection Roller ...

Page 318: ...The 450DPI NO 1 8 appears on the LCD 2 For 450 dpi check the printed vertical alignment check patterns and find which number block shows full alignment If the full alignment block is other than 5 enter that block number using the numerical keys For models without numerical keypad enter that block number using the and OK keys The 600DPI NO 1 8 appears on the LCD 3 For 600 dpi perform the same opera...

Page 319: ...7 21 Confidential Vertical Alignment Check Patterns 2 2 ...

Page 320: ...hecking the left and right margins 3 Measure the left and right margins on the printed pattern The upper row is printed in 600 dpi and the lower row in 1200 dpi Example 600 dpi Left 0 8 mm Right 1 1 mm 1200 dpi Left 0 9 mm Right 1 2 mm If both of the left and right margins are within the range from 0 9 to 1 1 mm no adjustment is required If not go to step 4 4 If either of the left and right margin...

Page 321: ...ly returns to the initial stage of the maintenance mode 9 Go back to step 2 and print out the left and right margin check pattern again 10 Measure the left and right margins on the printed pattern If both of the left and right margins are within the range from 0 9 to 1 1 mm the adjustment is completed Bottom margin adjustment 11 Drag and drop the bottomadj prn onto the Brother Maintenance USB Prin...

Page 322: ... models without numerical keypad enter 3 and 1 using the and OK keys and then press the OK key again Upon completion of the entry the machine automatically returns to the initial stage of the maintenance mode 15 Go back to step 11 and print out the bottom margin check pattern again 16 Measure the bottom margin on the printed pattern If it is within the range from 2 9 to 3 1 mm the adjustment is co...

Page 323: ...7 25 Confidential Left and Right Margin Check Pattern ...

Page 324: ...7 26 Confidential Bottom Margin Check Pattern ...

Page 325: ...k that the section number with the lightest checkered pattern is within 2 Go back to Section 7 2 5 E Margin adjustment for borderless printing 1200 dpi Check that there is no left or right margin Go back to Section 7 2 7 F Adjustment of vertical print lines 450 dpi 600 dpi and 1200 dpi Check that 2 block with OK shows full alignment in each of 450 dpi 600 dpi and 1200 dpi Go back to Section 7 2 6 ...

Page 326: ...reaks C E H K M Margin adjustments for borderless printing D Paper feed roller adjustment F Adjustment of vertical print lines G Head positioning adjustment I Adjustment of discharging conditions of all nozzles J Checking for vertical streaks L Paper ejection roller adjustment A B C D E F G I J H K L M ...

Page 327: ...o standby without disconnecting the USB cable runs Found New Hardware Wizard that starts USB driver installation as described in Section 7 1 2 Note Enable the initial setup mode Function code 63 See Chapter 9 Section 9 1 4 20 10 Replace the ink cartridges with the protective part Remove all four ink cartridges and set the protective part instead Check that the small tabs on both sides of the prote...

Page 328: ... ROM Refer to Appendix 2 page App 2 7 2 Initialize the EEPROM on the main PCB Function code 01 Refer to Chapter 9 Section 9 1 4 1 3 Customize the EEPROM on the main PCB Function code 74 Refer to Chapter 9 Section 9 1 4 25 4 Specify the CIS type Function code 59 Refer to Chapter 9 Section 9 1 4 19 5 Register base ID code to the main PCB and base unit cordless PCB For models with cordless handsets T...

Page 329: ...appears the registration has failed Go back to step 2 above 6 Wait two seconds for the screen to return to the initial stage of the maintenance mode and display the 7 Press the 9 key twice to return to the standby state For models without numerical keypad enter 9 twice using the and OK keys 6 Check the control panel PCB for normal operation Function code 13 Refer to Chapter 9 Section 9 1 4 7 7 Che...

Page 330: ...gned to the Brother Maintenance USB Printer If the port number is unknown follow the instructions given in Section 7 2 1 step 8 6 In the Serial No box on the BrUsbSn screen type the 9 digit serial number e g D6F111101 printed on the nameplate labeled to the machine as an ID code Serial number label app01b_1 ...

Page 331: ...he and OK keys Check that the displayed code is that string entered in step 7 9 If both are OK proceed to 10 below If something wrong is displayed check the connection between the PC and machine and go back to step 2 10 Back up machine information Function code 46 Restore the machine information and user setting information that have been saved in an external memory referring to Chapter 9 Section ...

Page 332: ... value Function code 58 Refer to Section 7 2 5 12 Align vertical print lines Function code 65 Refer to Section 7 2 6 13 Adjust margins in borderless printing Function code 66 Refer to Section 7 2 7 14 Print out an ADF copy chart and make a copy of that chart in ADF scanning For models with ADF Refer to Section 7 4 2 15 Check LCD operation and specify the LCD type Function code 12 Refer to Chapter ...

Page 333: ...n go back to step 2 6 Press the Stop Exit key to return to the initial stage of the maintenance mode 18 Switch back to standby Refer to Section 7 2 9 19 Register cordless handsets For models with cordless handsets USA models On the cordless handset 1 Press the Menu OK key 2 Press the or key to choose Register HS then press the Menu OK key The cordless handset enters the registration mode On the ma...

Page 334: ... mode 5 Press the Menu key 6 Press the or key to choose Initial Setup then press the OK key 7 Press the or key to choose Register Handset then press the OK key 8 Press the or key to choose Register then press the OK key On the cordless handset The cordless handset is searching for the base unit 9 Enter the 4 digit PIN code obtained in step 1 above using the numerical keys and press the Menu OK key...

Page 335: ...d drop the chart prn onto the Brother Maintenance USB Printer driver icon in the Filedrgs window shown above The machine displays the RECEIVING DATA on the LCD and prints out the ADF COPY CHART see page 7 39 for a sample printout 3 Fully insert the top edge of the printed ADF COPY CHART with face up into the ADF then fit the document guides to the document size Set the copy quality mode to Best an...

Page 336: ...Note Vertical streaks in color blocks are negligible C Contrast chart 2 Vertical streaks in 0 3 to 0 5 blocks Vertical streaks only in 0 2 block is negligible Patchy color in 0 3 to 0 5 blocks Patchy color only in 0 2 block is negligible Missing dots in 0 2 to 0 5 blocks D Resolution chart Overlapping lines diagonal or horizontal in 4 to 6 mm blocks Curved lines in 4 to 6 mm blocks Black or color ...

Page 337: ...7 39 Confidential A B C D ...

Page 338: ...aced in the initial stage of the maintenance mode a mode in which the machine is ready to accept entry from the keys 2 Press the 8 and 0 keys in this order in the initial stage of the maintenance mode For models without numerical keypad enter 8 and 0 using the and OK keys 3 Press the Black Start Mono Start key several times until the purge or flushing count appears on the LCD 4 Press the 2 7 8 and...

Page 339: ...r scanner unit 1 Load update programs data If the main PCB is replaced with a new one Load the desired programs onto the flash ROM Refer to Appendix 2 page App 2 5 If the main PCB loaded with programs is used Updating existing programs Change the programs stored in the flash ROM Refer to Appendix 2 page App 2 7 2 Specify the CIS type Function code 59 Refer to Chapter 9 Section 9 1 4 19 3 Acquire w...

Page 340: ...ter 0 and 2 in this order using the and OK keys The PLS INPUT NO 0 d appears on the LCD 4 Enter A by pressing the 1 key with the key held down For models without numerical keypad enter A using the and OK keys The main PCB gets the MAC address from the WLAN PCB This operation backs up the EEPROM data stored on the WLAN PCB The LCD displays the E2PCOPY START once and then returns to the PLS INPUT NO...

Page 341: ...ng a cordless handset USA models On the cordless handset 1 Press the Menu OK key 2 Press the or key to choose Register HS then press the Menu OK key The cordless handset enters the registration mode On the machine base unit Complete steps 3 through 6 below within two minutes from the entry of the registration mode 3 Press the Menu key 4 Press the or key to choose Initial Setup then press the OK ke...

Page 342: ...et is searching for the base unit 9 Enter the 4 digit PIN code obtained in step 1 above using the numerical keys and press the Menu OK key Notes If the machine sounds three short beeps indicating the failure of registration it returns to the Register Handset state Perform steps 3 4 8 and 9 again If you want to install another cordless handset repeat steps 2 through 4 8 and 9 Up to four cordless ha...

Page 343: ...ection mode when the end user loads a battery to the cordless handset 1 Press the Menu OK 4 4 1 and keys in this order The PP E2P EDIT Addr 00 Data appears on the LCD Current country code 2 Press the key The cordless handset becomes ready to accept the Addr address input 3 Press the key to change the Addr value to 01 4 Press the key The cordless handset becomes ready to accept the Data input 5 Pre...

Page 344: ...Confidential CHAPTER 8 CLEANING ...

Page 345: ...e Before starting any repair work clean the machine as it may solve the problem concerned For the cleaning procedures of the head carriage unit scanner unit and platen refer to the User s Guide CONTENTS 8 1 CLEANING THE EXTERNAL AND INTERNAL SURFACE OF THE MACHINE 8 1 8 2 CLEANING THE MAINTENANCE UNIT 8 2 ...

Page 346: ... dirt or stains from the molding parts Doing so may cause cracks in those parts Do not use IPA to clean the touch panel either 2 If the inside of the machine is stained first unplug the power cord from the electrical outlet and then clean it with a soft clean and lint free cloth Note Do not use liquid or aerosol cleaners 3 If the PF encoder disk or CR encoder strip is stained replace it with a new...

Page 347: ...om the keys 3 Move the head carriage unit to the center of its travel function code 63 in Chapter 9 Section 9 1 4 20 using the steps below Models with numerical keypad Press the 6 3 Black Start Mono Start and keys in this order Models without numerical keypad Enter 6 and 3 in this order using the and OK keys and then press the Black Start Mono Start key Next enter using the and OK keys 4 Unplug th...

Page 348: ...8 3 Confidential Maintenance unit Head wiper Head cap unit cleaning_duplex Rubycel stick ...

Page 349: ...Confidential CHAPTER 9 MAINTENANCE MODE ...

Page 350: ...ensors perform a print test display the log information or error codes and modify firmware switches WSW For models with a cordless handset the maintenance functions dedicated to cordless handsets are provided NOTE This chapter includes descriptions of facsimile functions which a DCP does not support CONTENTS 9 1 MAINTENANCE MODE FOR THE MACHINE 9 1 9 1 1 Entry into the Machine Maintenance Mode 9 1...

Page 351: ... 50 9 1 4 26 Travel of Head Carriage Unit for removing paper particles and dust accumulated on the maintenance unit Function code 75 User accessible 9 53 9 1 4 27 Purge Operation Function code 76 User accessible 9 54 9 1 4 28 Print of the Equipment s Log Function code 77 9 57 9 1 4 29 Adjustment of Touch Panel Function code 78 9 59 9 1 4 30 Display of the Equipment s Log Function code 80 User acce...

Page 352: ...Maintenance Functions for European Models 9 79 9 2 3 1 List of Maintenance Functions 9 79 9 2 3 2 Version Information on Cordless Handset 9 79 9 2 3 3 Checking of Cordless Handset ID Code 9 80 9 2 3 4 Checking of Base ID Code 9 80 9 2 3 5 Setting of Country for Cordless Handset 9 81 ...

Page 353: ...aintenance mode function are described in Section 9 1 4 NOTES To exit from the maintenance mode and switch to standby press the 9 key twice in the initial stage of the maintenance mode For models without numerical keypad press the key several times to display 9 on the LCD and then press the OK key Repeat this operation to enter 9 again Pressing the Stop Exit key after entering only one digit resto...

Page 354: ...key after entering only one digit restores the machine to the initial stage of the maintenance mode If an invalid function code is entered the machine resumes the initial stage of the maintenance mode Pressing the Scan and Copy keys simultaneously switches the software keypad on the touch panel between the numerical and function keypads In some functions e g adjustment of touch panel with Function...

Page 355: ...canner Area Setting 9 1 4 17 9 32 58 Updating of Paper Feeding Correction Value 9 1 4 18 9 33 59 Checking of CIS Travel and Specifying of CIS Type 9 1 4 19 9 37 63 Travel Check of the Head Carriage Unit and Initial Setup Mode 9 1 4 20 9 39 65 Alignment of Vertical Print Lines in Monochrome 9 1 4 21 9 40 66 Margin Adjustment in Borderless Printing 9 1 4 22 9 43 68 Updating of Property Data 9 1 4 23...

Page 356: ...Mono Start and Menu keys in this order TIP For models with numerical keypad on the control panel you may press the Menu Black Start Mono Start and 0 keys instead in the same way as conventional models Models with touch panel Press the Menu key on the touch panel or the Scan and Copy keys on the control panel simultaneously and the Black Start Mono Start key in this order Next press the Scan and Co...

Page 357: ... stage of the maintenance mode For models without numerical keypad enter 0 and 1 or 9 and 1 according to your need in this order using the and OK keys The SELECT 01 SELECT 91 appears on the LCD 2 Press the Black Start Mono Start key The PARAMETER INIT appears on the LCD 3 Upon completion of parameter initialization the machine returns to the initial stage of the maintenance mode Function code Main...

Page 358: ... of the maintenance mode For models without numerical keypad enter 0 and 5 in this order using the and OK keys The PRINTING appears on the LCD 2 The machine prints out the scanning compensation data list containing the following a Black white data graph b LED light intensity pulse data for green image 2 bytes c LED light intensity pulse data for blue image 2 bytes d LED light intensity pulse data ...

Page 359: ...9 7 Confidential Scanning Compensation Data List ...

Page 360: ...ty The DOC READY appears on the LCD 2 Press 0 and 8 keys in this order in the initial stage of the maintenance mode For models without numerical keypad enter 0 and 8 in this order using the and OK keys The machine feeds the documents in and out while counting them and displaying the current count on the LCD as shown below 3 After counting all documents the machine shows the final count To return t...

Page 361: ...A4 size paper in the paper tray for printing check patterns Operating Procedure Press the 0 and 9 keys in this order in the initial stage of the maintenance mode For models without numerical keypad enter 0 and 9 in this order using the and OK keys The figure on the next page shows a test pattern which is printed on the Print Quality Check sheet According to the instructions printed on the sheet yo...

Page 362: ...9 10 Confidential Test Pattern ...

Page 363: ...X mode setting WSW04 TRANSFER facility setting WSW05 1st dial tone and busy tone detection WSW06 Pause key setting and 2nd dial tone detection WSW07 Dial tone setting 1 WSW08 Dial tone setting 2 WSW09 Protocol definition 1 WSW10 Protocol definition 2 WSW11 Busy tone setting WSW12 Signal detection condition setting WSW13 Modem setting WSW14 AUTO ANS facility setting WSW15 REDIAL facility setting WS...

Page 364: ... setting 21 WSW44 Speeding up scanning 1 Not used WSW45 Speeding up scanning 2 Not used WSW46 Monitor of power ON OFF state and parallel port kept at high WSW47 Switching between high and full speed USB WSW48 USB setup latency WSW49 End of copying beep and black ink print mode WSW50 SDAA settings WSW51 Function setting 16 WSW52 Function setting 17 Not used WSW53 Function setting 18 WSW54 Function ...

Page 365: ... keys For models without numerical keypad enter the desired number 0 or 1 using the and OK keys 5 Press the OK key Photo Capture key for models without OK key This operation saves the newly entered selector values onto the EEPROM and readies the machine for accepting a firmware switch number 6 Repeat steps 2 through 5 until the modification for the desired firmware switches is completed 7 Press th...

Page 366: ...perating Procedure 1 Press the 1 key twice in the initial stage of the maintenance mode For models without numerical keypad enter 1 twice using the and OK keys The PRINTING appears on the LCD 2 The machine prints out the configuration list as shown on the next page 3 Upon completion of printing the machine returns to the initial stage of the maintenance mode ...

Page 367: ...9 15 Confidential Configuration List ...

Page 368: ...order in the initial stage of the maintenance mode For models without numerical keypad enter 1 and 2 using the and OK keys 2 Press the key Scan key for models without key on the control panel The LCD shows the following screen For models with color LCD For models with monochrome LCD 3 For models with color LCD Each time you press the key Scan key for models without key on the control panel the LCD...

Page 369: ...For models without numerical keypad press the Color Start key The LCD shows LCD TYPE SET For models without numerical keypad the LCD shows LCD TYPE SET 0 4 If 1 enclosed by a square is printed at the location shown below press the 1 key if not press the 0 key For models without numerical keypad press the Color Start key to switch between LCD TYPE SET 0 and LCD TYPE SET 1 and then press the OK key ...

Page 370: ...n below The LCD shows the corresponding number in decimal notation each time a key is pressed Check that the displayed number is correct by referring to the illustration below If a key is pressed out of order the machine beeps MFC only and displays the INVALID OPERATE on the LCD To return to the status ready to accept key entry for operational check press the Stop Exit key 3 After the last number ...

Page 371: ...9 19 Confidential MFC290C 250C DCP585CW 385C DCP185C 165C 145C Key Entry Order ...

Page 372: ... external memory at a time NOTE One external memory should be exclusively used for one machine Do not use one external memory for more than one machine 4 On the machine press the 2 and 8 keys in this order For models without numerical keypad enter 2 and 8 in this order using the and OK keys The file name pjl appears on the LCD Check that is identical with the file name that has been copied into th...

Page 373: ...re thermistor in the complex IC Hook switch for models with handset Operating Procedure 1 Press the 3 and 2 keys in this order in the initial stage of the maintenance mode For models without numerical keypad enter 3 and 2 in this order using the and OK keys The machine sounds 1100 Hz and 400 Hz tones cyclically through the following volumes for testing the speaker MFC only NOTE To stop beeping in ...

Page 374: ...or Scanner cover closed RS Registration sensor No recording paper detected CC Ink cartridge cover sensor Ink cartridge cover closed P1 Purge cam switch Any of the cam driving positions CP Cap lift cam switch Any of the cam driving positions IK Black ink cartridge detection sensor Black ink cartridge loaded IY Yellow ink cartridge detection sensor Yellow ink cartridge loaded IC Cyan ink cartridge d...

Page 375: ... indication on the machine base unit does not change On the machine base unit 5 Press the Stop Exit key The machine returns to the ready to register state showing the REGISTER HANDSET on the LCD 6 Press the Stop Exit key again The machine returns to the initial stage of the maintenance mode European models On the machine base unit 1 Press the 3 key twice in the initial stage of the maintenance mod...

Page 376: ... key twice in the initial stage of the maintenance mode For models without numerical keypad enter 3 twice in this order using the and OK keys The REGISTER HANDSET appears on the LCD 2 Press the Erase key The COMPLETED appears on the LCD and deregistration of all cordless handsets is completed 3 Press the Stop Exit key The machine returns to the ready to register state showing the REGISTER HANDSET ...

Page 377: ...to select the transmitter volume of the cordless handsets Backup Procedure 1 Press the 3 and 9 keys in this order in the initial stage of the maintenance mode For models without numerical keypad enter 3 and 9 in this order using the and OK keys The CL MIC MID appears on the LCD 2 Press the or key to choose the desired volume from LOW MID HIGH and VERY HIGH and then press the Photo Capture key The ...

Page 378: ...th the same external memory delete the data previously stored in the external memory NOTE Do not use a Memory Stick using it may fail to transfer data correctly Backup Procedure 1 On the PC create a Brother folder in an external memory to be used for saving backup data 2 Insert the external memory into the slot of the machine in the initial stage of the maintenance mode The Active appears on the L...

Page 379: ...d for restoring only user setting information Import all for restoring all backup data including machine information 4 Press the Black Start Mono Start key The msd appears on the LCD The is unique to each model 5 Press the Black Start Mono Start key The Import from Card or Import all appears again on the LCD 6 Press the Black Start Mono Start key The Please wait appears on the LCD NOTE Never remov...

Page 380: ...rm the procedure given below NOTE This function is applicable to Oceania and Pan Nordic Operating Procedure 1 Press the 5 and 2 keys in this order For models without numerical keypad enter 5 and 2 in this order using the and OK keys The Set Country Press OK appears on the LCD 2 Press the OK key The country name appears on the LCD NOTE The country name on the LCD varies depending on the destination...

Page 381: ...Stop Exit key returns the machine to the FAX TRANSFER state 3 Select data to transfer as follows To transfer the activity report only press the 2 key For models without numerical keypad enter 2 using the and OK keys The 2 ACTIVITY appears To transfer received files together with the activity report press the 3 key For models without numerical keypad enter 3 using the and OK keys The 3 DOCUMENTS ap...

Page 382: ...ion ID registered in the sender equipment FAX number of the sender equipment Telephone number of the sender equipment Error code 1 Error code 2 Error code 3 Error code 4 Error code 5 Error code 6 Error code 7 Error code 8 Error code 9 Title Total number of pages to be transferred Job number Station ID registered in the sender equipment FAX number of the sender equipment Telephone number of the sen...

Page 383: ... 11 levels from 5 to 5 mm 4 To increase the correction value press the key to decrease it press the key NOTE In models with touch panel if the and keys are not displayed on the software keypad it is necessary to switch the software keypads between the numerical and function keypads by pressing the Scan and Copy keys simultaneously If you press the Stop Exit key the machine returns to the initial s...

Page 384: ...re 1 Press the 5 key twice in the initial stage of the maintenance mode For models without numerical keypad enter 5 twice using the and OK keys The SCANNER AREA SET appears on the LCD The machine automatically obtains white level data 2 If this operation completes normally the machine returns to the initial stage of the maintenance mode If any error is detected the SCANNER ERROR appears on the LCD...

Page 385: ...t check patterns 3 Connect the machine to your PC using a USB cable 4 On your PC run filedg32 exe in the folder created in Section 7 1 1 The Filedrgs window appears as shown below For the paper feed roller adjustment 5 Drag and drop the pfadj prn onto the Brother Maintenance USB Printer driver icon in the Filedrgs window shown above The machine displays the RECEIVING DATA on the LCD and prints out...

Page 386: ...ey To enter a value press the Scan key to enter a value press the Copy key Then press the OK key Photo Capture key for models without OK key and the machine returns to the initial stage of the maintenance mode For the paper ejection roller adjustment 10 On your PC drag and drop the exitadj prn onto the Brother Maintenance USB Printer driver icon in the Filedrgs window The machine displays the RECE...

Page 387: ...9 35 Confidential Paper Feeding Check Pattern for the Paper Feed Roller ...

Page 388: ...9 36 Confidential Paper Feeding Check Pattern for the Paper Ejection Roller ...

Page 389: ...el menu press the 1 key For models without numerical keypad enter 1 using the and OK keys The 3 CHG is for specifying the CIS type as described on the next page The 2 CO is for checking scanning clocks at the factory so do not access it The 0 30 1 60 2 12 1 appears on the LCD 3 Press the OK key Photo Capture key for models without OK key The LED PWM 20 appears on the LCD 4 Press the OK key Photo C...

Page 390: ...is for checking scanning clocks at the factory so do not access it The CIS TYPE SET appears on the LCD 4 Check the particular code in the bar code label as specified above If the code is A or C press the 0 key if B or D press the 2 key if N or P press the 4 key The machine returns to the initial stage of the maintenance mode If the code is S or No bar code label first press the 0 key If the machin...

Page 391: ...he and OK keys NOTE In models with touch panel to display the numerical and keys it is necessary to switch the software keypad between the numerical and function keypads by pressing the Scan and Copy keys simultaneously After completion of head replacement or adjustment jobs press the Stop Exit key The head carriage unit returns to the home position and then locks itself 4 To enable or disable the...

Page 392: ...ine displays the PRINTING on the LCD and prints three sets of vertical alignment check patterns shown on the following pages in monochrome for 450 dpi 600 dpi and 1200 dpi each of which consists of 0 through 8 blocks If the vertical alignment is ON 5 block shows vertically aligned lines The 450DPI NO 1 8 appears on the LCD 2 For 450 dpi check the printed vertical alignment check patterns and find ...

Page 393: ...9 41 Confidential Vertical Alignment Check Patterns 1 2 ...

Page 394: ...9 42 Confidential Vertical Alignment Check Patterns 2 2 ...

Page 395: ...2 exe in the folder created in Section 7 1 1 The Filedrgs window appears as shown below Left and right margin adjustment 5 Drag and drop the media prn onto the Brother Maintenance USB Printer driver icon in the Filedrgs window shown above The machine displays the RECEIVING DATA on the LCD and prints out the MEDIA CHECK patterns see page 9 46 for a sample printout This is for checking the left and ...

Page 396: ...by 10 In this example the right margin measured in step 6 is 0 9 mm so press the 0 9 and OK keys For models without numerical keypad enter 0 and 9 using the and OK keys and then press the OK key again The RIGHT2 10 appears on the LCD 11 To adjust the right margin in 1200 dpi enter the measured value in units of 0 1 mm multiplied by 10 In this example the right margin measured in step 6 is 1 2 mm s...

Page 397: ...essing the Scan and Copy keys simultaneously The BOTTOM 30 appears on the LCD 17 To adjust the bottom margin enter the measured value in units of 0 1 mm multiplied by 10 In this example the bottom margin measured in step 15 is 3 1 mm so press the 3 1 and OK keys Upon completion of the entry the machine automatically returns to the initial stage of the maintenance mode 18 Go back to step 14 and pri...

Page 398: ...9 46 Confidential Left and Right Margin Check Pattern ...

Page 399: ...9 47 Confidential Bottom Margin Check Pattern ...

Page 400: ...er using the and OK keys 2 Press the 2 5 8 and 0 keys in this order For models without numerical keypad enter 2 5 8 and 0 in this order using the and OK keys The current property data stored in the EEPROM appears on the LCD and the machine is ready for entry 3 Check the property label that comes with a new head carriage unit and then enter the property code The code to be entered is 13 digits excl...

Page 401: ... keys The machine starts aging the head carriage unit showing the CR AGING on the LCD In each of travel speeds 57 7 43 3 and 21 7 inches sec the machine checks whether the maximum and minimum speeds are within the specified range If the maximum and minimum speeds in all of the three travel speeds are within the range the 57O 43O 21O appears on the LCD If any one is out of the range the machine sho...

Page 402: ...he following pages For models without numerical keypad to enter numerical codes press the key several times to display the numerical code to be entered and then press the OK key Repeat this operation for each numerical code If the customizing code contains letters A through F on models with a numerical keypad on the control panel press the 1 through 6 keys while holding down the key respectively O...

Page 403: ... 385C 0004 0015 0015 0015 0004 DCP 585CW 0004 0015 0015 0015 0004 MFC 250C 0005 0016 0015 0018 MFC 290C 0105 0116 0115 0118 0110 MFC 490CW 0005 0016 0015 0018 0010 MFC 790CW 0005 0016 0015 0018 0010 MFC 990CW 0005 0016 0015 0018 0010 Destination Netherlands Belgium Luxemburg Norway Sweden Finland Denmark Iceland Austria Czech Hungary Poland Rumania Bulgaria Cyprus Malta Nigeria Estonia Latvia DCP ...

Page 404: ...dan Egypt Lebanon Mauritius Yemen Qatar Pakistan Kenya Iran Iraq Libya Syria Saudi Arabia MFC is EU version but DCP is Asia version Turkey Hong Kong DCP 145C 0004 0004 0004 0004 0004 DCP 165C 0104 0104 0104 0104 0104 DCP 185C 0204 0204 0204 DCP 385C 0004 0004 0004 0054 0028 DCP 585CW 0004 0004 0004 0028 MFC 250C 0040 0040 0054 0054 0040 MFC 290C 0140 0140 0154 0154 0140 MFC 490CW 0054 0054 0028 MF...

Page 405: ...ocedure 1 Press the 7 and 5 keys in this order in the initial stage of the maintenance mode For models without numerical keypad enter 7 and 5 in this order using the and OK keys The PLS OPEN COVER appears on the LCD 2 Open the scanner cover The head carriage unit moves to the center of its travel 3 Remove the paper particles and dust accumulated 4 Close the scanner cover The head carriage unit mov...

Page 406: ...n the LCD and enters the purge mode 2 Press the or key to display the target color for purge NOTE In models with touch panel if the and keys are not displayed on the software keypad it is necessary to switch the software keypads between the numerical and function keypads by pressing the Scan and Copy keys simultaneously Each time the or key is pressed the CLEANING ALL CLEANING BLACK CLEANING MAGEN...

Page 407: ...pared purge for eradicating mixed color inks Black 2 697 ml Per color 2 620 ml Black 122 3 colors 366 0 Normal purge This purge operation removes dried ink sticking to the head nozzles Black 0 150 ml Per color 0 130 ml Black 7 3 colors 19 1 Periodical reset purge This purge operation removes air bubbles that have accumulated in the ink supply tubes Black 0 471 ml Per color 0 320 ml Black 22 3 colo...

Page 408: ...n this sequence The machine beeps for approx one second MFC only and displays on the LCD indicating that it is placed in the initial stage of the maintenance mode a mode in which the machine is ready to accept entry from the keys 2 Press the 8 and 0 keys in this order in the initial stage of the maintenance mode to call up the machine s log information For models without numerical keypad enter 8 a...

Page 409: ...NANCE 77 on the LCD and prints out the equipment s log as shown below Upon completion of the printing the machine returns to the initial stage of the maintenance mode Real time clock RTC check result RTC backup check result not required for servicing Model code Country code See Appendix 3 Checksum of WSW PSW USW and FSW not required for servicing Version and production date of main firmware Versio...

Page 410: ...d ink cartridges Right Supply ink cartridges Ink cartridge detection failure count indicating how many times an undetectable cartridge has been inserted Total printed page count since the machine was produced Total jam count Total printed page count in duplex printing Jam count in duplex printing Paper pull in rollers paper pick up rollers cleaning count in duplex printing This item is printed but...

Page 411: ...s Especially never use a pointed one e g a screwdriver Using such a tool damages the touch panel NOTE Do not touch the touch panel with fingers The contact area of a finger is too large to adjust the touch panel precisely NOTE If no keys are pressed for one minute in the above procedure or you press the Stop Exit key the machine stops the procedure and returns to the initial stage of the maintenan...

Page 412: ...otal ink drop count indicating how many droplets the machine has jetted out from each of the ink cartridges 1 since produced Ink cartridge change count indicating how many times ink cartridge replacement has been made for each color 1 Jam count indicating how many times a paper jam has occurred Total page count indicating how many pages have been printed since the machine was produced PC print pag...

Page 413: ...w the OK key is used For models having no OK key on the control panel use the Photo Capture key instead of the OK key 1 To check each of the four ink cartridges press the OK key Pressing the key cycles through black yellow cyan and magenta 2 To check each of the purge types press the OK key 3 To check each of the paper sizes or types press the OK key 4 When a machine error code is displayed pressi...

Page 414: ... transmission log of the user s machine at a remote location and use it for analyzing problems arising in the user s machine This function is applicable to the MFC only Operating Procedure 1 If the user s machine has a transmission related problem call the user s machine at a remote location from your machine 2 If the line is connected have the user perform the following 1 Press the Menu Black Sta...

Page 415: ... the right and left arrow keys to move the cursor to the selector position to be modified NOTE In models with touch panel if the and keys are not displayed on the software keypad it is necessary to switch the software keypads between the numerical and function keypads by pressing the Scan and Copy keys simultaneously 4 Enter the desired number 0 or 1 using the 0 and 1 keys For models without numer...

Page 416: ...ntrary in high resolution printing e g when the Highest print quality is selected the sensor is automatically enabled Setting these selectors to 1 1 disables the paper width sensor to save the sensing time for higher throughput Selector No Function Setting and Specifications 1 Prevention of stains on back side of leading edge of paper in borderless printing 0 Disable default 1 Enable 2 Not used 3 ...

Page 417: ...esults in a stained print face of the paper increase the gap between the head nozzles and the platen with these selectors to reduce stains Enabling the head platen gap offset increases the gap from 1 6 to 2 3 mm The details are given in the table on the next page Selectors 3 and 4 on AMS05 specifies whether to enable or disable the settings made here when borderless printing is enabled or disabled...

Page 418: ...ich the paper feed roller rotates in the reverse direction avoiding the occurrence of a paper feeding timeout error even if the paper cannot reach the registration sensor actuator within the predetermined registration time due to slipping of the paper pull in rollers against paper in the paper tray Selecting the Fast print quality disables the registration time offset even if it is enabled with th...

Page 419: ...ht Note that the unidirectional print mode sacrifices the print speed 1 For the MFC only 2 For models with PhotoCapture Center Selector 8 Improvement of paper feeding reliability Setting this selector to 1 improves the paper feeding reliability sacrificing the print speed Print object Unidirectional print Print FAX message received 1 Yes Copy Yes Print from PC No Print from memory cards 2 or via P...

Page 420: ...Setting this selector to 1 automatically selects a purge more powerful than the normal purge from the first if the purge is initiated immediately after printing Selectors 7 and 8 Automatic purging interval programmed for matching the ambient temperature The automatic purging interval programmed for matching the ambient temperature is enabled by default If the machine is set in an excessively hot o...

Page 421: ...ector 4 or 8 to 1 disables the setting made by selectors 6 and 7 Selectors 6 and 7 Automatic purging interval These selectors allow you to select the automatic purge interval to reduce ink consumption Setting these selectors to 1 1 No purge disables the setting made by selectors 4 and 8 Selector No Function Setting and Specifications 1 Line monitor volume Not used 0 Normal default 1 Extra high 2 N...

Page 422: ...ction is enabled the machine prints unidirectionally Selectors 3 and 4 on AMS05 specifies whether to enable or disable the settings made here when borderless printing is enabled or disabled By default the head platen gap offset function is enabled only when borderless printing is disabled For the head platen gap offset for glossy paper or small sized plain paper see selectors 1 and 2 on AMS02 Sele...

Page 423: ...size 2 Minor stains acceptable in printing with borderless printing disabled But not acceptable with borderless printing enabled Enable only when borderless printing is enabled Stains on glossy paper Enable only for glossy paper in any size 3 Stains not acceptable regardless of borderless printing setting Enable regardless of borderless printing setting Stains on paper except glossy paper Enable f...

Page 424: ...ing is enabled Stains on any type of paper Enable for any type of paper in any size 9 Stains not acceptable regardless of borderless printing setting Enable regardless of borderless printing setting Stains on A3 B4 or ledger sized plain paper Enable for A3 B4 and ledger plain paper 10 Minor stains acceptable rather than taking longer print time with borderless printing enabled Enable only when bor...

Page 425: ... entered but retain FAX messages received in the Pin TX lock mode NOTE The DCP does not support this function Operating Procedure 1 Models without touch panel When the PIN TX LOCK is displayed on the LCD press the Menu and keys at the same time Within two seconds start to press the 2 7 9 0 and 0 keys Models with touch panel When the PIN TX LOCK is displayed on the LCD press the Copy and keys at th...

Page 426: ...merical keys and then press the key on the cordless handset Maintenance Functions for U S A Models NOTES Pressing the Off key after entering only one or two digits restores the cordless handset to the standby state Entering an invalid function code does not display any error message so that the cordless handset superficially appears to accept the entry If you make a mistake in entering a code ther...

Page 427: ... wireless communication between them Up to four cordless handset ID codes can be registered to the base unit Function code 086 allows you to check the cordless handset ID code and base ID code registered in the handset Operating Procedure 1 On the cordless handset press the Menu OK 0 8 6 and keys in this order in the standby state The cordless handset displays its ID code as shown below Handset ID...

Page 428: ...and the cordless handset may avoid the noise Operating Procedure 1 On the cordless handset press the Menu OK 1 9 5 and keys in this order in the standby state The following appears on the handset s LCD RF TEST MODE RSSI CH 040 2 To change the channel enter a 3 digit channel number from 001 through 089 using the numerical keys or the arrow keys or on the cordless handset 3 Press the Menu OK key on ...

Page 429: ...her value the higher sensitivity 2 Bring the cordless handset into contact with the antenna on the base unit in the machine and check for a while that the measured values change The measured values come to the best ones and stay on If not the wireless communication is abnormal 3 To return to the standby state press the Off key twice 9 2 2 5 Version Information on Cordless Handset Function code 197...

Page 430: ... On the cordless handset press the Menu OK 1 9 8 and keys in this order in the standby state The following appears on the handset s LCD E2PROM INIT 1 Yes 2 No Number input 2 To initialize the contents of the EEPROM in the cordless handset press the 1 key to cancel initialization press the 2 key If you press the 1 key the following confirmation screen appears All Delete 1 Yes 2 No Number input 3 To...

Page 431: ...standby state The SW VERSION appears on the handset s LCD 2 Press the Menu OK key The following appears on the handset s LCD H XXXXXXXXXX Pressing the or key switches the display between the items below F XXXXXXXXXX CP XXXXXXXX EEPROM XXXX DATE XX XX Where H indicates the 10 digit internal host F indicates the 10 digit firmware version CP indicates the 8 digit CP version or revision EEPROM indicat...

Page 432: ...andby state press the C key twice 9 2 3 4 Checking of Base ID Code Function The base unit cordless PCB in the machine has a unique ID code When the machine leaves the factory the cordless handset ID code is registered to the base unit and the base ID code to the cordless handset so that the handset and base unit are exclusively paired Once paired they can identify each other and initiate wireless ...

Page 433: ...5 Setting of Country for Cordless Handset Function This function is used to specify the destination country for the cordless handset on the LCD screen called up automatically when the user loads a battery to the cordless handset Operating Procedure 1 On the cordless handset press the Menu OK 0 7 and 4 keys in this order in the standby state The Set Country appears on the handset s LCD 2 Remove the...

Page 434: ...onfidential Appendix 1 Reading Labels This appendix shows the location of labels put on some parts and describes the coding information for serial number head property data and manufacturing information ...

Page 435: ...ty labels for the head carriage unit A battery in the cordless handset also has a manufacturing information label This section lists the coding information for those serial number head property data and manufacturing information 1 Serial number label for the machine itself Location app01a Serial number label app01b_1 ...

Page 436: ...ether the head carriage unit has a round blue seal on its left side the purge type to be performed differs Refer to Chapter 7 Section 7 2 2 Head property code Serial number 6 digit Production lot number Production year Example 8 2008 9 2009 Production month ALR7765501200000 A B C D E F G H J K L M July August September October November December January February March April May June bar_code_label ...

Page 437: ...rmation label for a battery in cordless handsets 6 Nickel metal hydride battery Production year M N Production month A B C D E F G H I J K L July August September October November December January February March April May June app01i 2008 2009 ...

Page 438: ...the Programs to the Flash ROM App 2 1 1 Preparation App 2 1 2 Installing the Brother Maintenance USB Printer driver App 2 1 3 Loading the programs onto the flash ROM of the machine App 2 5 3 1 If the main PCB is replaced with a new one App 2 5 3 2 If the main PCB loaded with programs is used Updating existing programs App 2 7 To load programs from the PC App 2 7 To load programs using an external ...

Page 439: ... virtual USB device NOTES Once this installation procedure is carried out for a PC no more driver software installation will be required for that PC to identify machines If the Brother Maintenance USB Printer driver has been already installed to your PC according to this procedure skip this section Before proceeding to the procedure given below make sure that the Brother Maintenance USB Printer dr...

Page 440: ...ance mode a mode in which the machine is ready to accept entry from the keys 5 Connect the machine to your PC using a USB cable The following window appears 6 The following screen appears indicating the detection of new hardware device by the system Select No not this time And click Next 7 Select Install the software automatically Recommended and click Next ...

Page 441: ...App 2 3 Confidential 8 Alert warning message of WHQL appears Click Continue Anyway to proceed ...

Page 442: ...ce USB Printer driver is successfully installed the following message screen appears Click Finish to return NOTE In order to check whether the printer driver is successfully installed click Start Settings Printers to select the Printers window Then check that the Brother Maintenance USB Printer icon is shown ...

Page 443: ...e beeps MFC only 2 Hold down the 1 key Photo Capture key until the following appears on the LCD While the 1 key Photo Capture key is held down the machine beeps MFC only 3 Hold down the 2 key Black Start Mono Start key until the following appears on the LCD While the 2 key Black Start Mono Start key is held down the machine beeps MFC only 4 Hold down the 3 key Color Start key until the following a...

Page 444: ...teps to check it Models with numerical keypad on the control panel Simultaneously press the and keys Models without numerical keypad on the control panel Simultaneously press the and Stop Exit keys Sample version number shown on the monochrome LCD A0307252244 CF30 Sample version number shown on the color LCD 0A630619103 FE46 The top line shows the version number P0601242005 4123 B0601242005 1C8D I...

Page 445: ...ile holding down the Scan key plug the power cord into an electrical outlet Then press the Mono Start key Black Start key The black and white pattern appears on the LCD as shown on the previous page The machine is ready to receive programs or data for firmware installation from the connected PC To load programs from the PC 1 On your PC run filedg32 exe The Filedrgs window will appear as shown belo...

Page 446: ...th your machine Be sure to save only one firmware file having the extension pjl in the BROTHER folder Otherwise the firmware cannot be updated correctly TIP If a firmware file not matching the machine is used the firmware cannot be updated but note that you can superficially continue the operation until step 5 below without any error 3 Remove the external memory from the PC and insert it into the ...

Page 447: ...n the layer right below the BROTHER folder NOTE 3 If program loading with an external memory fails load programs from the PC following the instructions given on page App 2 7 Error Message Cause Card is used The external memory is being used by another operation Insert Card No external memory is inserted No file No BROTHER folder in the external memory Invalid file name Too many files There is more...

Page 448: ...ied customizing code is stored in the EEPROM mounted on the main PCB If the main PCB is replaced therefore you need to set up the proper customizing code with the machine in the maintenance mode Note Customizing codes customize firmware for individual models enabling the common firmware to be used for various models A list of EEPROM customizing codes comes with the firmware data provided by Brothe...

Page 449: ...in which the machine is ready to accept entry from the keys 2 Press the 7 and 4 keys in this order in the initial stage of the maintenance mode For models without numerical keypad to enter numerical codes press the key several times to display the numerical code to be entered and then press the OK key Repeat this operation for each numerical code The SELECT 74 appears on the LCD 3 Press the Black ...

Page 450: ...P 385C 0004 0015 0015 0015 0004 DCP 585CW 0004 0015 0015 0015 0004 MFC 250C 0005 0016 0015 0018 MFC 290C 0105 0116 0115 0118 0110 MFC 490CW 0005 0016 0015 0018 0010 MFC 790CW 0005 0016 0015 0018 0010 MFC 990CW 0005 0016 0015 0018 0010 Destination Netherlands Belgium Luxemburg Norway Sweden Finland Denmark Iceland Austria Czech Hungary Poland Rumania Bulgaria Cyprus Malta Nigeria Estonia Latvia DCP...

Page 451: ...rdan Egypt Lebanon Mauritius Yemen Qatar Pakistan Kenya Iran Iraq Libya Syria Saudi Arabia MFC is EU version but DCP is Asia version Turkey Hong Kong DCP 145C 0004 0004 0004 0004 0004 DCP 165C 0104 0104 0104 0104 0104 DCP 185C 0204 0204 0204 DCP 385C 0004 0004 0004 0054 0028 DCP 585CW 0004 0004 0004 0028 MFC 250C 0040 0040 0054 0054 0040 MFC 290C 0140 0140 0154 0154 0140 MFC 490CW 0054 0054 0028 M...

Page 452: ...g preferences that match the machine to the environmental conditions Use the latter group if the machine malfunctions due to mismatching Note Each of the firmware switches has eight selectors You should not allow end users to access all of those selectors but you can allow them to access user accessible selectors which are shaded in the firmware switch tables in this appendix Note The firmware swi...

Page 453: ...25 WSW21 TAD setting 1 App 4 26 WSW22 ECM and call waiting caller ID App 4 27 WSW23 Communications setting App 4 28 WSW24 TAD setting 2 App 4 29 WSW25 TAD setting 3 App 4 30 WSW26 Function setting 4 App 4 31 WSW27 Function setting 5 App 4 32 WSW28 Function setting 6 App 4 33 WSW29 Function setting 7 Not used App 4 34 WSW30 Function setting 8 Not used App 4 35 WSW31 Function setting 9 App 4 36 WSW3...

Page 454: ...ettings App 4 53 WSW51 Function setting 16 App 4 54 WSW52 Function setting 17 Not used App 4 55 WSW53 Function setting 18 App 4 56 WSW54 Function setting 19 App 4 57 WSW55 Function setting 20 Not used App 4 58 WSW56 Function setting 21 App 4 58 WSW57 Function setting 22 App 4 59 WSW58 Function setting 23 App 4 60 WSW59 Function setting 24 App 4 62 WSW60 Function setting 25 App 4 63 ...

Page 455: ...ese selectors set the break time length in pulse dialing Example If 1 2 and 3 are dialed when N is set by selectors 1 and 2 Selector No Function Setting and Specifications 1 2 Dial pulse generation mode No 1 2 0 0 N 0 1 N 1 1 0 10 N 1 1 N 3 4 Break time length in pulse dialing No 3 4 0 0 60 ms 0 1 67 ms 1 0 40 ms for 16 PPS 1 1 64 ms at 106 ms intervals 5 6 Inter digit pause No 5 6 0 0 800 ms 0 1 ...

Page 456: ...s selector determines whether or not the dialing mode can be switched between the pulse DP and tone PB dialing by using the function switch Selector 8 Default dialing mode pulse DP or tone PB dialing This selector sets the default dialing mode pulse dialing or tone dialing which can be changed by the function switch If the user switches it with the function switch when selector 7 is set to 0 the s...

Page 457: ...e of a ring backtone in the F T mode an on hold sound or a beep generated as a signal during remote control operation or at the start of ICM recording The larger the value specified by these selectors the greater the attenuation Selector No Function Setting and Specifications 1 2 Tone signal transmission time length No 1 2 0 0 70 ms 0 1 80 ms 1 0 90 ms 1 1 100 ms 3 4 Min pause in tone dialing No 3...

Page 458: ...ing Not used Upon detection of the PBX dial tone for the time length specified by these selectors the machine starts dialing These selectors are effective only when both selectors 6 and 7 are set to 1 Detection Selector No Function Setting and Specifications 1 CNG detection when sharing a modular wall socket with a telephone 0 A 1 B 2 4 Detection time length of PBX dial tone required for starting ...

Page 459: ...orted Note Selectors 2 through 4 are applicable to models with built in TAD Selector 1 Earth function in transfer facility Not used This selector determines whether or not the earth function is added to the transfer setting menu to be accessed by the function switch Selector No Function Setting and Specifications 1 Earth function in transfer facility Not used 0 Provided 1 Not provided 2 3 Dual ton...

Page 460: ... the flash function is selected for the Speed Dial key by using the function switch WSW05 1st dial tone and busy tone detection sec second s Note Selectors 5 through 7 are not applicable in those countries where no busy tone detection is supported Selector No Function Setting and Specifications 1 3 1st dial tone detection No 1 2 3 0 0 0 3 5 sec WAIT 0 0 1 7 0 sec WAIT 0 1 0 10 5 sec WAIT 0 1 1 14 ...

Page 461: ...D code detection This selector sets the maximum pause time allowable for detecting the second digit of a remote ID code after detection of the first digit in remote reception If selector 4 is set to 0 2 seconds for instance only a remote ID code whose second digit is detected within 2 seconds after detection of the first digit will become effective so as to activate the remote function Selectors 5...

Page 462: ...0 1 0 7 sec WAIT 0 1 1 10 5 sec WAIT 1 0 0 14 sec WAIT 1 0 1 2nd dial tone detection both in DP and push button PB dialing system 1 1 0 2nd dial tone detection only in pulse dialing DP system 1 1 1 2nd dial tone detection both in DP and push button PB dialing system 4 6 Detection of international tone No 4 5 6 0 0 0 50 ms 0 0 1 210 ms 0 1 0 500 ms 0 1 1 800 ms 1 0 0 900 ms 1 0 1 1 5 sec 1 1 0 2 0 ...

Page 463: ... will insert WAIT as defined in the above table If the Pause key is pressed repeatedly the machine inserts the specified WAIT multiplied by the number of depressions It applies also in hook up dialing 1 0 1 1 1 0 1 1 1 When these selectors are set to 1 0 1 Each time you press the Pause key in dialing the machine will wait for the 2nd dial tone to be sent via the communications line regardless of p...

Page 464: ...ct a line current before starting dialing Selectors 4 through 6 2nd dial tone detection level These selectors set the detection level of the 2nd dial tone Selector 7 Allowable instantaneous interrupt during reception of 1st dial tone This selector sets the allowable instantaneous interrupt period that should be ignored during reception of the 1st dial tone Selector No Function Setting and Specific...

Page 465: ...se selectors set the time out length for the 1st and 2nd dial tone detection so that the machine waits dial tone input for the specified time length and disconnects itself from the line when no dial tone is inputted Selector No Function Setting and Specifications 1 3 1st dial tone detection time length No 1 2 3 0 0 0 50 ms 0 0 1 210 ms 0 1 0 500 ms 0 1 1 800 ms 1 0 0 900 ms 1 0 1 1 5 sec 1 1 0 2 0...

Page 466: ...set to 1 the machine will use standard commands only Selectors 3 and 4 No of retries These selectors set the number of retries in each specified modem transmission speed Selector 5 T5 timer This selector sets the time length for the T5 timer Selector 6 T1 timer This selector sets the time length for the T1 timer Selectors 7 and 8 Timeout for response from the called station in automatic sending mo...

Page 467: ...s not apply to switching between facsimile and telephone Selectors 5 and 6 No of training retries These selectors set the number of training retries to be repeated before automatic fallback Selectors 7 and 8 Encoding system Compression This selector determines whether or not to allow the use of the MR MMR coding system Selector No Function Setting and Specifications 1 Not used 2 Time length from t...

Page 468: ...r busy tone These selectors set the ON and OFF time length ranges for busy tone to be detected If more than one selector is set to 1 the ranges become wider For example if selectors 4 and 5 are set to 1 the ON and OFF time length ranges are from 175 to 600 ms Selector No Function Setting and Specifications 1 2 Busy tone frequency band control No 1 2 0 0 Narrows by 10 Hz 0 1 Initial value 1 0 Widen...

Page 469: ...frequency set by selectors 1 through 4 on WSW14 during the period set by these selectors 5 and 6 then it acknowledges the call Selector 7 Line connection timing Not used If a line is connected in a ringer ON period FAX models equipped with an SDAA circuit may malfunction due to the ringer voltage To make the line connection stable this selector should be set to 0 so that a line is connected in a r...

Page 470: ...level attenuation of the modem when the reception level at the remote station is improper due to line loss This function applies for G3 protocol signals Setting two or more selectors to 1 produces addition of attenuation assigned to each selector If selector 8 on WSW23 is set to 0 this setting is so limited that 10 dB 1 dB in France or higher setting only is effective Note that in Japan and China ...

Page 471: ... AUTO ANS mode These selectors set the number of rings to initiate the AUTO ANS facility Selector No Function Setting and Specifications 1 2 Frequency band selection lower limit for incoming calling signal CI No 1 2 0 0 13 Hz 0 1 15 Hz 1 0 23 Hz 1 1 20 Hz 3 4 Frequency band selection upper limit for incoming calling signal CI No 3 4 0 0 30 Hz 0 1 55 Hz 1 0 70 Hz 1 1 200 Hz 5 8 No of rings in AUTO ...

Page 472: ...and then makes a retry three times This CRP option is a request command that can be sent from the called station for requesting the calling station to retry the failed command immediately Selector No Function Setting and Specifications 1 2 Redial interval No 1 2 0 0 5 minutes 0 1 1 minute 1 0 2 minutes 1 1 3 minutes 3 6 No of redialings No 3 4 5 6 0 0 0 0 16 times 0 0 0 1 1 times 0 0 1 0 2 times 0...

Page 473: ...lector 7 Max document length limitation This selector is used to select the maximum length of a document to be sent Selector 8 Stop key pressed during reception If this selector is set to 1 pressing the Stop key can stop the current receiving operation The received data will be lost Selector No Function Setting and Specifications 1 Not used 2 ITU T CCITT superfine recommendation 0 OFF 1 ON 3 6 Not...

Page 474: ...mat applies DD is the day MM is the month YY is the last two digits of the year hh is the hour and mm is the minute Selector 7 Non ring reception Setting this selector to 1 makes the machine receive calls without ringer sound if the Ring Delay is set to 0 Selector No Function Setting and Specifications 1 2 Off hook alarm No 1 2 0 0 No alarm 0 1 Always valid 1 0 Valid except when call reservation i...

Page 475: ...ermits the registration of station ID for Austrian and Czech models Selectors 7 and 8 Tone sound monitoring These selectors set monitoring specifications of the tone sound inputted from the line Selector No Function Setting and Specifications 1 Registration of station IDs of PCs sharing a FAX machine 0 Permitted 1 Prohibited 2 3 Detection enabled time for CNG or no tone No 2 3 0 0 40 sec 0 1 0 sec...

Page 476: ...6 If the MODEM always falls back to a low transmission speed e g 4 800 bps set the first transmission speed choice to the lower one e g modify it from 12 000 bps to 7 200 bps in order to deactivate the high speed MODEM function and reduce the training time for shorter transmission time Generally to save the transmission time set the last transmission speed choice to a higher one Selector 7 V 34 mo...

Page 477: ...pressor ES while the 2100 Hz signal does Setting selector 3 to 1 allows the machine to ignore a DIS signal sent from the called station once in sending operation This operation suppresses echoes since the first DIS signal immediately follows a 2100 Hz CED which disables the ES so that it is likely to be affected by echoes in the disabled ES state However such a disabled ES state will be removed so...

Page 478: ...hold specified by selectors 1 through 3 on WSW33 is interpreted as no tone Selectors 6 and 7 Taping the call Not used These selectors select whether or not to tape the call Setting them to 1 0 enables taping the call without signaling to the calling station that the call is being taped Selector 8 Erasure of message stored in the memory after the message transfer Setting this selector to 0 will era...

Page 479: ... ID service is available in the area and the user subscribes to it he she can see information about his her incoming call on the LCD Selectors 5 through 8 Acceptable TCF bit error rate Not used Setting two or more selectors to 1 produces addition of percent assigned to each selector If you set selectors 7 and 8 to 1 the acceptable TCF bit error rate will be 3 Selector No Function Setting and Speci...

Page 480: ...ion unacceptable Selectors 2 and 3 Allowable training error rate The called station checks a series of zeros gathered in training as described in Selector 1 according to the allowable training error rate set by these selectors If the called station judges the line condition to be accepted it responds with CFR if not it responds with FTT Selectors 4 and 5 Decoding error rate for transmission of RTN...

Page 481: ...ML ON up to the start of OGM transmission Selectors 5 through 8 Attenuator for playback of ICM OGM to the line Not used Setting two or more selectors to 1 produces addition of attenuation assigned to each selector This setting is not limited by selector 8 on WSW23 Selector No Function Setting and Specifications 1 2 Maximum OGM recording time Not used No 1 2 0 0 15 sec 0 1 20 sec 1 0 30 sec 1 1 50 ...

Page 482: ... 5 should not exceed 40 seconds Selectors 3 and 4 Threshold level of no tone detection in the external TAD mode Not used These selectors specify the threshold level of no tone detection in the external TAD mode Selectors 5 through 7 Pause between paging number and PIN These selectors set the pause time between a telephone number being paged and PIN personal identification number for the paging fea...

Page 483: ...in the external TAD mode via the built in telephone in the TAD mode or via the machine in the automatic reception of the F T mode The machine interprets a CNG as an effective signal if it detects the CNG by the number of cycles specified by these selectors when the line is connected via the external telephone in the external TAD mode via the built in telephone in the TAD mode or via the machine in...

Page 484: ... Selecting 1 High increases the quality sacrificing the recording time Selector 7 Recording time for high recording quality Not used This setting takes effect when selector 6 is set to 1 High Setting this selector to 0 Short further increases the recording quality sacrificing the recording time The recording quality and time to be applied when this selector is set to 1 Long are higher and shorter ...

Page 485: ...r the Standard Never access them Selector No Function Setting and Specifications 1 3 Transmission level of DTMF high band frequency signal No 1 2 3 0 0 0 0 dB 0 0 1 1 dB 0 1 0 2 dB 0 1 1 3 dB 1 0 0 0 dB 1 0 1 1 dB 1 1 0 2 dB 1 1 1 3 dB 4 6 Transmission level of DTMF low band frequency signal No 4 5 6 0 0 0 0 dB 0 0 1 1 dB 0 1 0 2 dB 0 1 1 3 dB 1 0 0 0 dB 1 0 1 1 dB 1 1 0 2 dB 1 1 1 3 dB 7 8 Not us...

Page 486: ...ory area for the activity report becomes full for prompting you to print out the report Printing it out will clear the memory area Selector No Function Setting and Specifications 1 3 Compression threshold level for voice signals inputted via the telephone line in the built in TAD operation No 1 2 3 0 0 0 47 0 dBm A 0 0 1 48 5 dBm B 0 1 0 50 0 dBm C 0 1 1 51 5 dBm D 1 0 0 53 0 dBm E 1 0 1 54 5 dBm ...

Page 487: ...tly exceeding the detection level specified by these selectors for the period specified by selectors 1 through 4 on WSW35 then it interprets the calling station as being disconnected The machine stops TAD recording and disconnects the line Selector No Function Setting and Specifications 1 3 Dial tone busy tone detection level during recording of ICM No 1 2 3 0 0 0 38 0 dBm A 0 0 1 39 5 dBm B 0 1 0...

Page 488: ...terpret ringer signals as being ON or OFF This is to prevent components of a ringer pattern from being misinterpreted due to chattering in distinctive ringing The machine monitors ringer signals at 10 millisecond intervals If the signal is ON the machine counts 1 if it is OFF it counts 1 If the counter increments up to 5 or 13 when this selector is set to 1 90 milliseconds or 0 130 milliseconds re...

Page 489: ... a transaction Selectors 7 and 8 Default contrast These selectors set the default contrast which applies when the machine is turned on or completes a transaction Selector No Function Setting and Specifications 1 4 Not used 5 6 Default resolution No 5 6 0 0 Standard 0 1 Fine 1 0 Super fine 1 1 Photo 7 8 Default contrast No 7 8 0 0 Automatic 0 1 Automatic 1 0 Super light 1 1 Super dark ...

Page 490: ...cified for the PC In an initial negotiation sequence for transmission the machine responds to the calling station with the allowable FAX receiving speed specified by these selectors Selectors 7 and 8 Comfortable noise level Not used These selectors set the level of noise to be added during playing back of voice signals recorded with no signal compression If they are set to 0 0 no noise will be add...

Page 491: ... the external telephone in the external TAD mode or via the machine in F T mode Selectors 6 and 7 Number of DTMF tone signals for inhibiting the detection of CNG during external TAD operation If the machine receives this specified number of DTMF tone signals during external TAD operation it will not detect CNG afterwards If these selectors are set to 1 1 the CNG detection will not be inhibited Sel...

Page 492: ...or busy tone exceeding the detection level specified by selectors 1 through 3 on WSW30 for the period specified by these selectors then it interprets the state as the calling station s breaking the connection stops recording the ICM and disconnects the line Selector No Function Setting and Specifications 1 4 Max detection period of dial tone busy tone during recording of ICM No 1 2 3 4 0 0 0 0 No ...

Page 493: ...data from the PC Selector 3 PC Power off Recognition Time This selector sets the time length from when the machine detects the PC powered off until it recognizes the detected state as power off If selector 2 is set to 0 it is recommended that selector 3 be set to 1 otherwise the machine may mistakenly detect PC powered off Selector 5 Escape from phase C This selector determines whether or not the ...

Page 494: ...rintout of the stored image data of an unsent document onto an error report This selector determines whether or not to print out the 1st page image data of a document onto the error report if the document image data stored in the temporary memory cannot be transmitted normally Selector 2 Erasure of the stored image data of an unsent document at the time of the subsequent in memory message transmis...

Page 495: ...s EQM gain for proper transmission speed choice These selectors determine how the modem controls the EQM Eye Quality Monitor gain for proper choice of the transmission speed which applies if the modem selects higher transmission speed than the possible speed so that it always repeats falling back Selector 8 Detection of CED for stopping CNG If this selector is set to 0 the detection time of CED sp...

Page 496: ...ping down the transmission speed to the last choice specified by selectors 5 through 8 If the modem always falls back to a low transmission speed e g 24 000 bps set the first transmission speed choice to the lower one e g modify it from 31 200 bps to 26 400 bps in order to deactivate the high speed modem function and reduce the training time for shorter transmission time WSW39 will be limited by s...

Page 497: ...ble maximum transmission speed remains 33 600 bps If selector 8 is set to 1 to mask the 2400 symbols second when the first transmission speed choice is 21 600 bps specified by selectors 1 through 4 on WSW39 then the allowable maximum transmission speed remains 21 600 bps but the minimum transmission speed will be limited to 4 800 bps Selector No Function Setting and Specifications 1 2 Not used 3 8...

Page 498: ...ly after the scanning sequence Selectors 5 through 8 Modem attenuator These selectors are used to adjust the transmitting level of the modem when the reception level at the remote station is improper due to line loss This function applies to super G3 protocol signals Selector No Function Setting and Specifications 1 3 ON duration of the scanning light source at room temperature Not used No 1 2 3 0...

Page 499: ...eceiving JPEG monochrome images Selector No Function Setting and Specifications 1 Access to the incoming mail POP3 server Periodical or on demand 0 Disable 1 Enable 2 Access to the outgoing mail SMTP server 0 Disable 1 Enable 3 I FAX relay 0 Disable 1 Enable 4 8 Not used Selector No Function Setting and Specifications 1 Insertion of mail header into outgoing mails 0 Yes 1 No 2 3 Wait time for PC F...

Page 500: ... reference voltage to be applied to white level compensation for document scanning before the Copy key is pressed These selectors determine how long compensation data obtained beforehand will keep effective Selector No Function Setting and Specifications 1 5 Not used 6 8 Effective time length of the white level compensation data obtained beforehand No 6 7 8 0 0 0 Obtained compensation data ineffec...

Page 501: ...es whether the standby position of the CIS unit should be the home position or the location of the white reference film attached to the inside of the scanner top cover If the location of the reference film is selected the CIS unit will not return to the home position so as to shorten the travel time decreasing the preparation time for copying Selector 8 Line polarity reversal detector When the rem...

Page 502: ...use of the machine however the film may be contaminated with dust or dirt Accordingly incorrect white level data will be set up so that white vertical streaks will be brought on the scanning result Setting this selector to 0 Enable will apply previously saved white level data instead of new incorrect compensation Selector 5 Prevention of ink splashing in ink near empty state Setting this selector ...

Page 503: ...nected external telephone ring so called pseudo ringing During pseudo ringing if you pick up the handset of the external telephone the line might be disconnected due to cut off of the line current To hold the line the machine may supply line current by making use of the pulse generator circuit that forms a parallel loop This way the FAX line disconnection may be delayed These selectors determine t...

Page 504: ...25 0 0 1 50 0 1 0 75 0 1 1 100 1 0 0 125 1 0 1 150 1 1 0 175 1 1 1 200 6 8 USB setup latency Not used No 6 7 8 0 0 0 Default period 0 0 1 Shorter 1 0 1 0 Longer 1 0 1 1 Longer 2 1 0 0 Longer 3 1 0 1 Longer 4 1 1 0 Shorter 2 1 1 1 Shorter 3 Selector No Function Setting and Specifications 1 2 Not used 3 End of copying beep Not used 0 Yes 1 No 4 5 Command flag detection time No 4 5 0 0 150 ms 0 1 350...

Page 505: ...to change the current control to be applied immediately after connection of the line by using selectors 5 and 6 If selectors 5 and 6 are set to 0 and 1 respectively the SDAA draws more current decreasing the period required to terminate the current control If they are set to 1 and 0 the SDAA finely controls precision of the termination current against the voltage to approach nearer to the specifie...

Page 506: ...e receiver and transmitter Selector 8 Switching from ink near empty state if detected to ink empty when opening the scanner cover Not used If this selector is set to 0 opening the scanner cover in the ink near empty state Ink low message switches to the ink empty state Cannot print message prompting the user to replace ink cartridges Selector No Function Setting and Specifications 1 Output of comm...

Page 507: ...ine to keep displaying the dial number of the FAX receiver on the LCD until the end of faxing Selector No Function Setting and Specifications 1 3 Transmitter level and echo suppression for cordless handsets No 1 2 3 0 0 0 Transmitter level 0 echo suppression OFF 0 0 1 Transmitter level 1 echo suppression ON 0 1 0 Transmitter level 2 echo suppression ON 0 1 1 Transmitter level 3 echo suppression ON...

Page 508: ...e the settings of selectors 5 and 6 Selector 8 JPEG decompressor By default the ASIC Application specified integrated circuit in the machine decompresses the compressed JPEG data in a memory card inserted If it fails to decompress the data and reproduce the image normally switch from the ASIC to any proven decompressor software with this selector Selector No Function Setting and Specifications 1 2...

Page 509: ...SW26 extend the No of CNG cycles to be detected by two cycles Selector 4 Recovery of cordless handset ID Enabling this function automatically writes the cordless handset ID registered on the main PCB onto the cordless PCB when the power is turned on if the ID on the cordless PCB is discrepant with the one on the main PCB Selectors 5 and 6 Caller ID tone alert detection period If the machine misdet...

Page 510: ...s equivalent to the DTMF FSK setting made from the menu WSW55 Function setting 20 Not used WSW56 Function setting 21 Note Selector 4 is applicable to wireless LAN enabled models Selector 4 Wireless LAN functions To disable the wireless LAN WLAN functions set this selector to 1 and turn the machine power off and then on Selector No Function Setting and Specifications 1 8 Selector No Function Settin...

Page 511: ...ring is enabled by default so that receiving a burst ring out of the specified time limit causes the machine to interpret it as an ordinary call involving no caller ID signal resulting in no caller ID display When the machine fails to display a caller ID if you have the caller ID subscriber service from your telephone company disable the time limit with this selector to receive a caller ID burst r...

Page 512: ...tting made by these selectors the machine interprets it as no detection of end of call tone continuing recording the ICM Selector No Function Setting and Specifications 1 3 Prevention against line disconnection during ICM recording Percentage of guard tone response time relative to end of call tone ON time No 1 2 3 0 0 0 Disable 0 0 1 10 0 1 0 20 0 1 1 30 default 1 0 0 40 1 0 1 50 1 1 0 60 1 1 1 7...

Page 513: ...to ON When the cordless handset is connected to any other base unit in which PBX is set to OFF however using a Speed Dial location may dial an unintended telephone number or cause a malfunction due to the programmed R key signal preceding the intended number To avoid such problems enable the R key signal trimming function with this selector so that the base unit dials trimming the received R key s...

Page 514: ...on from a G3 to G4 FAX machine Selector No Function Setting and Specifications 1 Transmission of USB serial number to PC 0 Enable 1 Disable default 2 Extension of the waiting time between ANSam and DIS 0 Enable 1 Disable default 3 7 Checking of the specified character code set when displaying or printing the folder file names stored in memory cards or USB flash memory drives No 3 4 5 6 7 0 0 0 0 0...

Page 515: ...el Note Selectors 4 and 5 are applicable to Japanese models Selectors 2 and 3 Key repeat start time and interval for the touch panel These selectors specify the key repeat start time and interval for the touch panel The time in seconds specified by these selectors apply to both the key repeat start time and interval If these selectors are set to 0 0 however the key repeat start time is 0 5 second ...

Page 516: ... report as follows FAX NO NAME CNG DETECTION STATE Tone detection status calling called status DURATION RCV MODE FAX receive mode setting PAGE S EASY RCV Easy Receive setting RESULT TRIGGER FAX receive trigger Selectors 7 and 8 Delay time from detection of a line polarity reversal until permission of polarity reversal interrupt If the machine cannot receive Caller ID due to switching noises from t...

Page 517: ...Confidential Appendix 5 Wiring Diagrams This appendix provides the wiring diagrams that help you understand the connections between PCBs ...

Page 518: ...App 5 1 Confidential Except DCP585CW Except DCP585CW Except DCP585CW Except DCP585CW Except DCP585CW SLP5V 1 2 3 4 5 6 7 8 9 10 11 12 13 14 16 17 15 18 19 CN1 20 ...

Page 519: ... HEAD 2 HEAD 3 1 Main MJ EXT CN23 2 S0V RDPS Line Ext S0V SENIN CN1 2 1 Lb La Main MJ LINE MJ PCB PictBridge USB flash memory drive SIN4 MEDIA_CNTL THM ENC1 YEMP CEMP MEMP EMP_THM_IN LEDCNT_CTRG VOUT1 VOUT2 CN12 2 1 Speaker PSDOWN CN31 4 MFC290C DCP185C only MFC290C DCP185C only FIRE2 FIRE3 FIRE4 FIRE5 SIN4 3 2 1 VDD STB 4 5 CN2 6 VSS SCK VREF DATA MFC290C DCP185C only DCP385C only Except DCP385C ...

Page 520: ...This appendix provides the circuit diagrams of the MJ PCB and power supply PCB A MJ PCB U S A Canadian Asian and Oceanian models A MJ PCB European models A MJ PCB S African models B Power supply PCB 100 V series B Power supply PCB 200 V series ...

Page 521: ...ELAY 2 S0V POL CN2b B3B PH K K LF SN 1 POL 2 RELAY 3 S0V S0V RELAY RELAY S0V CN4 MJ 62J RD315 LF 3 Ta 4 Tb 7 FG 8 FG C8 C473 PH1 PS2521 1 A K E C C4 C153 C5 C153 CN3 MJ 66J RD315 LF 1 S 2 Ta 3 La 4 Lb 5 Tb 6 E 7 FG 8 FG C6 C474 JW2 C1 C221 C2 C221 D3 P3100ECL R1 330 SW1 A5X G 24E 908 1 2 12 11 7 NC NC NC NC NC NC D1 RA 302M C6 D5 TVB270SC L D6 RA 302M C6 R2 39k JW3 JW1 F1 F2 MJ PCB to MAIN SDAA to...

Page 522: ...OL CN2b B3B PH K K LF SN 1 POL 2 RELAY 3 S0V S0V RELAY RELAY S0V CN4 MJ 62J RD315 LF 3 Ta 4 Tb 7 FG 8 FG C8 C473 PH1 PS2521 1 A K E C C4 C153 C5 C153 CN3 MJ 66J RD315 LF 1 S 2 Ta 3 La 4 Lb 5 Tb 6 E 7 FG 8 FG C6 C474 C1 C221 C2 C221 D3 P3100ECL R1 330 SW1 A5X G 24E 908 1 2 12 11 7 NC NC NC NC NC NC D1 RA 302M C6 D5 TVB270SC L D6 RA 302M C6 R2 39k JW3 JW1 F1 F2 MJ PCB to MAIN SDAA to Main PCB to Lin...

Page 523: ...N2b B3B PH K K LF SN 1 POL 2 RELAY 3 S0V S0V RELAY RELAY S0V CN4 MJ 62J RD315 LF 3 Ta 4 Tb 7 FG 8 FG C8 C473 PH1 PS2521 1 A K E C C4 C153 C5 C153 CN3 MJ 66J RD315 LF 1 S 2 Ta 3 La 4 Lb 5 Tb 6 E 7 FG 8 FG C6 C474 JW2 C1 C221 C2 C221 D3 P3100ECL R1 330 SW1 A5X G 24E 908 1 2 12 11 7 NC NC NC NC NC NC D1 RA 302M C6 D5 TVB270SC L D6 RA 302M C6 R2 39k JW3 JW1 F1 F2 MJ PCB to MAIN SDAA to Main PCB to Lin...

Page 524: ...App 6 4 Confidential B Power supply PCB 100 V series ...

Page 525: ...App 6 5 Confidential B Power supply PCB 200 V series ...

Page 526: ...mation This appendix provides instructions on how to delete user setting information recorded in the machine and cordless handset s A7 1 Deleting User Setting Info from the Machine App 7 1 A7 2 Deleting User Setting Info from the Cordless Handset s App 7 3 ...

Page 527: ...ext press the Scan key four times TIP When the touch panel is inoperable simultaneously press the Scan and Copy keys on the control panel instead of the Menu key and press the Black Start Mono Start key Next press the Scan key four times TIP Models equipped with a numerical keypad on the control panel can enter the maintenance mode in the same way as conventional models that is by pressing the Men...

Page 528: ... disconnecting the backup battery deletes the Caller ID list fax data received into memory transmission verification report for image broadcasting report and batch transmission data in the memory Operating Procedure 1 Unplug the power cord from the electrical outlet 2 For models with backup battery disconnect the battery harness from the main PCB see Chapter 6 3 Leave the machine for approx 24 hou...

Page 529: ...tialize Settings 1 Yes 2 No 2 Press the 1 key The cordless handset displays the following All Delete 1 Yes 2 No 3 Press the 1 key again All personal information recorded in the cordless handset will be deleted 4 Press the Off key NOTE Each cordless handset has individual personal information If two or more cordless handsets are used carry out steps 1 through 4 on each of them European models 1 On ...

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