Brother DCP-1600E User Manual Download Page 100

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Troubleshooting and other information

4 Replace

the

toner cartridge or

the

drum unit.

For more information on how to replace the consumable items, see the instructions included
with the drum unit for replacing the drum unit or see the instructions

printed

on the box of the

toner cartridge for replacing the toner cartridge.

5 Clean the inside of the machine.



Cleaning the scanner glass

Clean the white plastic surface (1) and scanner glass (2).

(ADF models only)

Clean the white bar (3) and the scanner glass strip (4).

(1)

(2)

(3)

(4)

Summary of Contents for DCP-1600E

Page 1: ...User s Guide DCP 1600E DCP 1602 E DCP 1610W E DCP 1612W MFC 1900 E MFC 1905 MFC 1910W E Not all models are available in all countries Version 0 UK ...

Page 2: ... troubleshooting tips to learn how to get the most from your Brother product http support brother com You can check here for Brother driver updates Customer Service Visit http www brother com for contact information on your local Brother office Service center locations For service centres in Europe contact your local Brother Office Address and telephone contact information for European offices can...

Page 3: ...lic of Poland Romania Slovak Republic Republic of Croatia Republic of Slovenia Republic of Serbia Windows only PDF file CD ROM In the box For DCP Windows only PDF file CD ROM In the box Software and Network User s Guide This Guide provides instructions for Scanning Printing PC FAX and other operations that can be performed by connecting your Brother machine to a computer You can also find useful i...

Page 4: ...32 5 Print Reports 33 6 Network For MFC 1910W E only 35 7 Machine Info 1 38 Menu and features for DCP models 39 On screen programming 39 Menu table 40 1 General Setup 41 2 Copy 43 3 Printer 44 4 Network For DCP 1610W E and DCP 1612W only 45 5 Machine Info 1 48 Entering text 49 MFC models 49 DCP models 50 Ecology features 51 Deep Sleep mode 51 Auto Power Off DCP models only 51 Toner Settings 51 Ton...

Page 5: ... 62 Storing Speed Dial numbers 62 Changing or Deleting Speed Dial numbers 62 How to dial 63 Manual dialling 63 Speed dialling 63 Search 63 Redial 63 Caller ID MFC 1910W only 63 7 Using PC FAX MFC models 65 PC FAX Receive For Windows only 65 PC FAX sending 67 Sending a file as a PC FAX 67 8 Telephone and external devices MFC models 69 Voice operations MFC 1905 only 69 Making a telephone call 69 Tel...

Page 6: ...r and maintenance messages 88 If you are having difficulty with your machine 90 Telephone and Fax problems MFC models 90 Improving the print quality 92 Document Jams ADF models 97 Paper Jams 98 Transferring your faxes or Fax Journal report MFC models 100 Transferring faxes to another fax machine 100 Transferring faxes to your PC 100 Transferring the Fax Journal report to another fax machine 101 Cl...

Page 7: ...vi Printer 112 Network LAN 113 C Index 114 ...

Page 8: ...ardous situation which if not avoided could result in death or serious injuries IMPORTANT IMPORTANT indicates a potentially hazardous situation which if not avoided may result in damage to property or loss of product functionality NOTE NOTE specifies the operating environment conditions for installation or special conditions of use Prohibition icons indicate actions that must not be performed Elec...

Page 9: ...t All Programs Brother Brother Utilities Windows 8 and Windows Server 2012 Tap or double click Brother Utilities either on the Start screen or the desktop Windows 8 1 and Windows Server 2012 R2 Move your mouse to the lower left corner of the Start screen and click if you are using a touchbased device swipe up from the bottom of the Start screen to display the Apps screen When the Apps screen appea...

Page 10: ...dy selected Click Support in the left navigation bar and then click User s Guides Windows 8 Click Brother Utilities and then click the drop down list and select your model name if not already selected Click Support in the left navigation bar and then click User s Guides If you have not installed the software you can find the documentation on the installer CD ROM by following the instructions below...

Page 11: ... Guide For more information about network setup see Software and Network User s Guide Accessing Brother CreativeCenter 1 If you are using Windows double click the Brother CreativeCenter icon on your desktop to access our FREE website designed as a resource to help you easily create and print customized materials for business and home use with photos text and creative touch Mac users can access Bro...

Page 12: ... or to transfer a call to another extension Redial You can redial the last 20 numbers called Pause Inserts a 2 8 second pause when programming speed dial numbers or when dialling a number manually Resolution Sets the resolution when sending a fax 3 Mode keys FAX Puts the machine in FAX mode FAX mode is the default mode SCAN Puts the machine in SCAN mode COPY Puts the machine in COPY mode 4 LCD Dis...

Page 13: ...r settings in the machine OK Lets you store your settings and confirm LCD messages on the machine Volume keys d or c Press to scroll backwards or forwards through menu selections Press to change the volume when in fax or standby mode a or b Press to scroll through the menus and options Address Book Lets you access speed dial numbers directly 9 Dial pad Use these keys to dial telephone and fax numb...

Page 14: ...nd DCP 1612W You can copy both sides of your Identification card onto one page with the original size You can quickly and easily choose temporary settings for copying Copy Options DCP 1600E and DCP 1602 E You can quickly and easily choose temporary settings for copying 8 2 in 1 ID Copy DCP 1600E and DCP 1602 E You can copy both sides of your Identification card onto one page with the original size...

Page 15: ...nter menu Press 5 for Print Reports menu Press 6 for Network menu Press 7 for Machine Info menu Press 9 for Service menu 1 1 This will appear only when the LCD shows an error message You can also scroll through each menu level by pressing a or b c Press OK when the option you want appears on the LCD The LCD will then show the next menu level d Press a or b to scroll to your next menu selection and...

Page 16: ...r keys or a and b to display different menu options Press OK to select an option In the below example the copy quality setting is changed from Auto to Text a Press Menu b Press 3 to choose Copy c Press 1 to choose Quality d Press a or b to display Text e Press OK f Press Stop Exit 3 Copy Level 2 1 Quality Auto Text Photo Receipt Level 3 Descriptions 1 Options You can choose the Copy resolution for...

Page 17: ...line and automatically answers every call If the call is not a fax the phone will ring for you to pick up the call Fax Tel is displayed on the LCD when set External TAD MFC 1900 E Your external telephone answering device TAD automatically answers every call Voice messages are stored on the external TAD Fax messages are automaticallyprinted External TAD is displayed on the LCD when set Manual You c...

Page 18: ...ving Time It will set itself forward one hour in the Spring and back one hour in the Autumn Off 3 Station ID Sets up your name and fax number to appear on each page you fax Fax Enter your fax number up to 20 digits Tel Enter your telephone number up to 20 digits If your telephone number and fax number are the same enter the same number again Name Enter your name up to 20 characters 49 4 Tone Pulse...

Page 19: ...hooses the phone line type Normal PBX ISDN 69 7 Reset 1 Address Fax Restores all stored phone numbers and fax settings 1 Reset 2 Exit Cancel restore and exit the menu 2 All Settings Restores all the machine settings to factory default All Settings takes less time than Factory Reset 1 Reset 2 Exit Cancel restore and exit the menu 0 Initial Setup For MFC 1900 E and MFC 1905 continued Level 2 Level 3...

Page 20: ...ically On You can set the machine to change automatically for Daylight Saving Time It will set itself forward one hour in the Spring and back one hour in the Autumn Off 3 Time Zone Sets the time zone for your country UTCXXX XX 2 Station ID Sets up your name and fax number to appear on each page you fax Fax Enter your fax number up to 20 digits Tel Enter your telephone number up to 20 digits If you...

Page 21: ...actory default 1 Reset 2 Exit Cancel restore and exit the menu 2 Network Restores all network settings to the factory default 1 Reset 2 Exit Cancel restore and exit the menu 3 Address Fax Restores all stored phone numbers and fax settings 1 Reset 2 Exit Cancel restore and exit the menu 4 All Settings Restores all the machine settings to factory default All Settings takes less time than Factory Res...

Page 22: ...ime you choose 1 Min 2 Mins 5 Mins Off The machine will stay in the mode you used last 2 Paper 1 Paper Type Plain Recycled Paper 53 2 Paper Size Sets the size of the paper in the paper tray A4 Letter Legal Folio A5 A5 L B5 Executive 53 3 Volume 1 Ring Adjusts the ring volume Low Med High Off 2 Beeper When the beeper is on the machine will beep when you press a key make a mistake or after you send ...

Page 23: ... Size Adjusts the scan area to the size of the document A4 Letter 7 Replace Toner Sets the machine to continue or stop printing after the LCD shows Replace Toner Continue The machine will continue printing Replace the toner cartridge with a new one after the LCD shows Toner Ended 51 Stop The machine will stop printing Replace the toner cartridge with a new one 1 General Setup For MFC 1900 E and MF...

Page 24: ...e after the time you choose 1 Min 2 Mins 5 Mins Off The machine will stay in the mode you used last 3 Paper 1 Paper Type Plain Recycled Paper 53 2 Paper Size Sets the size of the paper in the paper tray A4 Letter Legal Folio A5 A5 L B5 Executive 53 4 Volume 1 Ring Adjusts the ring volume Low Med High Off 2 Beeper When the beeper is on the machine will beep when you press a key make a mistake or af...

Page 25: ...7 Scan Size Adjusts the scan area to the size of the document A4 Letter 8 Replace Toner Sets the machine to continue or stop printing after the LCD shows Replace Toner Continue The machine will continue printing Replace the toner cartridge with a new one after the LCD shows Toner Ended 51 Stop The machine will stop printing Replace the toner cartridge with a new one 1 General Setup For MFC 1910W E...

Page 26: ...will receive it however if it is a voice call the machine will sound the F T ring a fast double ring for the time you have set in the F T Ring Time setting If you hear the F T ring it means that you have a voice caller on the line 60 3 Fax Detect 1 Receives fax messages without pressing Start When Fax Detect is On you can receive fax messages without pressing Start On The machine can receive a fax...

Page 27: ... Further incoming faxes will also be stored into memory until the memory is full When the memory is full the machine will stop automatically answering calls To print the faxes put fresh paper in the tray and press Start Off Further incoming faxes will not be stored in memory The machine will then stop automatically answering calls until fresh paper is put in the paper tray To print the last fax yo...

Page 28: ...d transmits slower than Fine resolution Photo Use when the document has varying shades of grey or is a photograph This has the slowest transmission time 3 Overseas Mode If you are having difficulty sending a fax overseas due to a bad connection then turning on Overseas Mode may help On Turn this feature on if you are having difficulties sending faxes overseas This feature will stay on for the next...

Page 29: ...rinting of the Fax Journal The Fax Journal is a list of information about your last 200 incoming and outgoing faxes Off If you set the interval to Off you can still print the report manually from the Print Reports menu Every 50 Faxes The machine will print the Journal when the machine has stored 50 jobs Every 6 Hours Every 12 Hours Every 24 Hours Every 2 Days Every 7 Days The machine prints the re...

Page 30: ...ficulty sending or receiving a fax due to possible interference on the telephone line adjust the equalization for compatibility to reduce the modem speed for fax operations Normal Sets the modem speed at 14400 bps Basic for VoIP Cuts the modem speed to 9600 bps and turns the error correction mode ECM off If you regularly experience interference on your standard telephone line try this setting 2 Fa...

Page 31: ...n the LCD when set External TAD Your external telephone answering device TAD automatically answers every call Voice messages are stored on the external TAD Fax messages are automaticallyprinted External TAD is displayed on the LCD when set Manual You control the phone line and must answer every call yourself Manual is displayed on the LCD when set 2 Ring Delay The Ring Delay setting sets the numbe...

Page 32: ... is On you can receive fax messages without pressing Start On The machine can receive a fax automatically even if you answer the call 60 Off If you are at the machine and answer a fax call first by lifting the handset of an external telephone press Start and then press 2 5 Auto Reduction The machine calculates the reduction ratio by using the page size of the fax and your Paper Size setting Menu 1...

Page 33: ...hine will then stop automatically answering calls until fresh paper is put in the paper tray To print the last fax you received put fresh paper in the tray and press Start 7 Print Density You can adjust the Print Density setting to make your printed pages darker or lighter nnnno nnnon nnonn nonnn onnnn Press c to make darker press d to make lighter 2 Setup Send 1 Contrast Changes the lightness or ...

Page 34: ...he slowest transmission time 3 Overseas Mode If you are having difficulty sending a fax overseas due to a bad connection then turning on Overseas Mode may help On Turn this feature on if you are having difficulties sending faxes overseas This feature will stay on for the next fax only Off Keep this setting Off when the network connection is good and you can send an overseas fax sucessfully 4 Auto ...

Page 35: ...o 99 Speed Dial numbers Press Address Book twice and enter the two digit Speed Dial number 5 Report Setting 2 1 XMIT Report You can use the Transmission Verification Report as proof that you sent a fax This lists the receiving party s name or fax number the time and date of transmission duration of transmission number of pages sent and whether or not the transmission was successful On Prints a rep...

Page 36: ...ackup Print On 65 Off 2 Print Document If you turn on the PC Fax Receive feature and your machine stores received faxes in memory you can print a fax from the memory 7 Remaining Jobs 4 You can check which jobs are in the memory and lets you cancel scheduled jobs XXX Please follow the prompts on the LCD 58 0 Miscellaneo us 1 Compatibili ty If you are having difficulty sending or receiving a fax due...

Page 37: ...pe 3 Caller ID U K only View or print a list of the last 30 Caller IDs stored in the memory On If you have Caller ID on your line then this function should be set to On to display the caller s phone number on the LCD as the telephone rings 63 Off Display ID The Caller ID of the last call will appear on the display 64 Print Report Prints the last thirty calls in the Caller ID list 2 Fax For MFC 191...

Page 38: ...py brightness for copies nnnno nnnon nnonn nonnn onnnn Press c to increase the brightness or press d to decrease the brightness 3 Contrast Adjust the contrast to help an image look sharper and more vivid nnnno nnnon nnonn nonnn onnnn Press c to increase the contrast or press d to decrease the contrast 4 ID Copy 1 Quality You can change the default settings for ID Copy Auto Auto is the standard mod...

Page 39: ...ons 2 Page 1 Print Options 1 Test Print Prints a test page 2 Auto Continue If this setting is enabled the machine will automatically clear a paper size error and will use the paper loaded in the paper tray On Off Size mismatch is displayed on the LCD and printing does not occur 3 Reset Printer Restores the printer settings to the original factory default settings 1 Reset 2 Exit The factory setting...

Page 40: ...e of transmission duration of transmission number of pages sent and whether or not the transmission was successful You can view the Transmission Verification Report for your last 200 outgoing faxes 2 Print Report Print the last report 2 Address Book 1 Numeric Lists names and numbers stored in the Speed Dial memory Print in numerical order 2 Alphabetic Print in alphabetical order 3 Fax Journal Prin...

Page 41: ...n Verification Report for your last 200 outgoing faxes 2 Print Report Print the last report 2 Address Book 1 Numeric Lists names and numbers stored in the Speed Dial memory Print in numerical order 2 Alphabetic Print in alphabetical order 3 Fax Journal Prints a list of information about your last 200 incoming and outgoing faxes TX transmit RX receive 4 Print Settings Print a list of your settings ...

Page 42: ... 2 IP Address Enter the IP address 3 Subnet Mask Enter the Subnet mask 4 Gateway Enter the Gateway address 5 Node Name Enter the Node name Up to 32 characters 6 WINS Config Auto Static Chooses the WINS configuration mode 7 WINS Server Specifies the IP address of the primary or secondary WINS server Primary 000 255 000 255 000 255 000 255 Secondary 000 255 000 255 000 255 000 255 The factory settin...

Page 43: ...protocol If you want to use the IPv6 protocol visit http support brother com for more information 2 WLAN Assistant Chooses the Ethernet link mode 3 Setup Wizard You can configure your internal print server 4 WPS AOSS You can easily configure your wireless network settings using the one button push method 5 WPS w PIN Code You can easily configure your wireless network settings using WPS with a PIN ...

Page 44: ...nt Communication Mode 7 MAC Address Shows the MAC address of the machine 8 Set to Default Restore the wireless network setting to factory default 1 Reset 2 Exit 9 WLAN Enable Enable or Disable the Wireless LAN manually On Off 2 Network Reset Restore all network settings back to the factory settings 1 Reset 2 Exit 6 Network continued Level 2 Level 3 Descriptions 1 Level 4 Descriptions 2 Page The fa...

Page 45: ...mber of pages the machine has printed during its life Total Displays the total page count Fax List Displays the page counter for faxes and lists Copy Displays the page counter for copies Print Displays the page counter for printed pages 4 Parts Life 1 Toner You can check the percentage of Toner life that remains 2 Drum You can check the percentage of Drum life that remains 5 Reset Drum You can res...

Page 46: ...enu mode 1 a Press Menu b Scroll through each menu level by pressing a or b c Press OK when the option you want appears on the LCD The LCD will then show the next menu level d Press a or b to scroll to your next menu selection and then press OK e Press a or b to display the option you want and then press OK When you have finished setting an option the LCD will show Accepted f Press Stop Exit to ex...

Page 47: ...ress OK to select an option In the below example the paper type setting is changed from Plain to Recycled Paper a Press Menu b Press a or b to choose 1 General Setup Press OK c Press a or b to choose 1 Paper Press OK d Press a or b to choose 1 Paper Type Press OK e Press a or b to choose Recycled Paper Press OK f Press Stop Exit 1 General Setup Level 2 1 Paper 1 Paper Type Plain Recycled Paper Lev...

Page 48: ...creases the page yield of the toner cartridge When you set Toner Save to On print appears lighter Off 2 Auto Power Off If the machine remains in Deep Sleep mode for the time set in the Auto Power Off settings it will automatically go into Power Off mode To disable the Power Off mode press and hold Off 1 hour 2 hours 4 hours 8 hours 51 3 LCD Contrast Adjusts the contrast of the LCD nnnno nnnon nnon...

Page 49: ...eset 1 Restores all the function settings to factory default a Reset b Exit Cancel restore and exit the menu 2 Network 1 Restores all network settings to the factory default a Reset b Exit Cancel restore and exit the menu 3 All Settings 2 Restores all the machine settings to factory default Restores all the function settings to factory default a Reset b Exit Cancel restore and exit the menu 0 Loca...

Page 50: ...Press a to increase the brightness or press b to decrease the brightness 3 Contrast Adjust the contrast to help an image look sharper and more vivid nnnno nnnon nnonn nonnn onnnn Press a to increase the contrast or press b to decrease the contrast 4 ID Copy 1 Quality You can change the default settings for ID Copy Auto Auto is the standard mode for ordinary printouts If you want to make it clearer...

Page 51: ...ptions Descriptions 2 Page 1 Print Options 1 Test Print Prints a test page 2 Auto Continue If this setting is enabled the machine will automatically clear a paper size error and will use the paper loaded in the paper tray On Off Size mismatch is displayed on the LCD and printing does not occur 3 Reset Printer Restores the printer settings to the original factory default settings a Reset b Exit The...

Page 52: ...r needs 2 IP Address Enter the IP address 3 Subnet Mask Enter the Subnet mask 4 Gateway Enter the Gateway address 5 Node Name Enter the Node name Up to 32 characters 6 WINS Config Auto Static Chooses the WINS configuration mode 7 WINS Server Specifies the IP address of the primary or secondary WINS server Primary 000 255 000 255 000 255 000 255 Secondary 000 255 000 255 000 255 000 255 The factory...

Page 53: ...protocol If you want to use the IPv6 protocol visit http support brother com for more information 2 WLAN Assistant Chooses the Ethernet link mode 3 Setup Wizard You can configure your internal print server 4 WPS AOSS You can easily configure your wireless network settings using the one button push method 5 WPS w PIN Code You can easily configure your wireless network settings using WPS with a PIN ...

Page 54: ...nt Communication Mode 7 MAC Address Shows the MAC address of the machine 8 Set to Default Restore the wireless network setting to factory default a Reset b Exit 9 WLAN Enable Enable or Disable the Wireless LAN manually On Off 2 Network Reset Restore all network settings back to the factory settings a Reset b Exit 4 Network continued Level 2 Level 3 Descriptions 1 Level 4 Descriptions 2 Page The fa...

Page 55: ...pages the machine has printed during its life Total Displays the total page count List Displays the page counter for lists Copy Displays the page counter for copies Print Displays the page counter for printed pages 4 Parts Life 2 1 Toner You can check the percentage of life that remains 2 Drum You can check the percentage of Drum life that remains Remaining xxx 5 Print Settings 3 Print a list of y...

Page 56: ... do not allow lower case characters use the following table Inserting spaces To enter a space in a fax number press c once between numbers To enter a space in a name press c twice between characters Press number Key on dial pad once twice three times four times five times six times seven times eight times nine times 1 1 1 2 a b c A B C 2 a b 3 d e f D E F 3 d e 4 g h i G H I 4 g h 5 j k l J K L 5 ...

Page 57: ... the symbol or character you want Press OK to choose it The symbols and characters below will appear depending on your menu selection DCP models 1 When setting certain options such as the Network Key you must enter characters on the machine Hold down or repeatedly press a or b to select a character from this list 0123456789abcdefghijklmnopqrstuvwxyzABCDEFGHIJKLMNOPQRSTUVWXYZ space _ Press OK when ...

Page 58: ...b Press a or b to choose 2 Ecology Press OK c Press a or b to choose 2 Auto Power Off Press OK d Press a or b to choose how many hours before the machine goes into Power Off mode Choose 1 hour 2 hours 4 hours 8 hours or Off Press OK e Press Stop Exit Toner Settings 1 Toner Setting Continue mode 1 You can set the machine to continue printing after the LCD shows Replace Toner The machine will contin...

Page 59: ...x is OK If the quality is not good choose 2 No The machine will keep the faxes stored in the memory so you can reprint them after you replace the toner cartridge with a new one If the print quality is good choose 1 Yes The LCD will ask if you want to delete the printed faxes from the memory If you choose not to delete them you will be asked again after you replace the toner cartridge with a new on...

Page 60: ...per Type Press OK d Press a or b to choose Plain or Recycled Paper Press OK e Press Stop Exit Paper Size 2 a For MFC 1900 E and MFC 1905 Press Menu 1 2 2 and go to step d For MFC 1910W E Press Menu 1 3 2 and go to step d For DCP models Press Menu and then press a or b to choose 1 General Setup Press OK b Press a or b to choose 1 Paper Press OK c Press a or b to choose 2 Paper Size Press OK d Press...

Page 61: ...s extremely smooth or shiny that is curled or warped 1 A curl of 2 mm or greater may cause jams to occur that is coated or has a chemical finish that is damaged creased or folded that exceeds the recommended weight specification in this guide with tabs and staples with letterheads using low temperature dyes or thermography that is multipart or carbonless that is designed for inkjet printing If you...

Page 62: ...Document Sizes Supported 3 How to load documents 3 a Lift up and unfold the ADF document output support flap b Load your document face down top edge first in the ADF until the LCD message changes c Adjust the paper guides 1 to fit the width of your document Using the scanner glass 3 You can use the scanner glass to fax MFC models only copy or scan pages of a book one page at a time Document Sizes ...

Page 63: ...he document guidelines on the left and top place the document face down in the upper left corner of the scanner glass c Close the document cover NOTE If the document is a book or is thick do not slam the cover or press on it ...

Page 64: ... glass the ADF must be empty If you want to change the fax resolution press b or Resolution and then press a or b or Resolution to choose the fax resolution c Enter the fax number d Press Start to send a fax Cancelling a fax in progress 4 Press Stop Exit to cancel the fax If you press Stop Exit while the machine is dialling or sending the LCD will ask you to confirm Dialing XXX 1 Clear 2 Exit Send...

Page 65: ...report to let you know the results Cancelling a Broadcast in progress 4 While broadcasting you can cancel the fax currently being sent or the whole broadcast job a For MFC 1900E MFC 1905 and MFC 1910WE Press Menu 2 6 For MFC 1900 and MFC 1910W Press Menu 2 7 The LCD will display the Broadcast job number followed by the fax number or name being dialled for example 001 0123456789 Press a or b to sho...

Page 66: ...ress Menu 0 1 For MFC 1910W E Press Menu 2 1 1 c Press a or b to choose the receive mode Press OK d Press Stop Exit The LCD will display the current receive mode NOTE For U K only If you cannot change the Receive Mode option make sure the BT Call Sign feature is set to Off Receiving a fax MFC models 5 Do you want to use the telephone features of your machine if available or an external telephone o...

Page 67: ...ine Because the F T ring is made by the machine extension and external MFC 1900 E and MFC 1910W E only telephones will not ring a Make sure you are in FAX mode b For MFC 1900 E and MFC 1905 Press Menu 2 1 2 For For MFC 1910W E Press Menu 2 1 3 c Press a or b to choose how long the machine will ring to alert you that you have a voice call Press OK d Press Stop Exit Fax Detect 5 If Fax Detect is On ...

Page 68: ... fax MFC models 61 5 a Make sure you are in FAX mode b For MFC 1900 E and MFC 1905 Press Menu 2 1 3 For MFC 1910W E Press Menu 2 1 4 c Press a or b to choose On Semi MFC 1905 only or Off Press OK d Press Stop Exit ...

Page 69: ...following Enter the name using the dial pad up to 15 characters For help entering characters see Entering text on page 49 Press OK Press OK to store the number without a name d To store another Speed Dial number go to step a Changing or Deleting Speed Dial numbers 6 You can change or delete a Speed Dial number that has already been stored a For MFC 1900E MFC 1905 and MFC 1910WE Press Menu 2 3 1 Fo...

Page 70: ...ess OK e Press Start NOTE If you do not enter a letter and press OK in step c all registered names will appear Press a or b to scroll until you find the name you are looking for If the LCD shows No Contact Found when you enter the first few letters of the name it means that a name for the letters is not stored Redial 6 Ensuring the line is not in use press Redial to find the last 20 numbers you re...

Page 71: ... first call a Press Menu 2 0 2 1 The screen displays the current setting b Press a or b to choose Display ID Press OK The Caller ID of the last call will appear on the display If no ID is stored the beeper will sound and No Caller ID will appear on the display Go to step d c Press a or b to scroll through the Caller ID memory to choose the Caller ID you want to view and then press OK The LCD will ...

Page 72: ...indows 8 Click Brother Utilities and then click the drop down list and select your model name if not already selected Click PC FAX Receive in the left navigation bar and then click Receive Then complete the following steps on your machine a For MFC 1900E MFC 1905 and MFC 1910WE Press Menu 2 5 1 MFC 1900 and MFC 1910W Press Menu 2 6 1 b Press a or b to choose On or Off Press OK c The LCD shows a re...

Page 73: ...C is connected and turned on For more information see Software and Network User s Guide If your machine has an error and is unable to print faxes from memory you can use this setting to transfer your faxes to a PC See Transferring your faxes or Fax Journal report MFC models on page 100 PC Fax Receive is not supported in Mac OS ...

Page 74: ...standard fax NOTE The PC FAX software can only send Black White fax documents in A4 size Please install MFL Pro Suite software connect your machine and PC before using PC FAX sending Sending a file as a PC FAX 7 a Create a file in any application on your PC b Click File then Print The Print dialog box appears ...

Page 75: ... then choose a member or group from the Address Book If you make a mistake click All Clear to delete all the entries e To include a cover page check the Add Cover Page check box NOTE You can also click the cover page icon to create or edit a cover page f Click Start to send the fax NOTE If you want to cancel the fax click Cancel or press Stop Exit on the machine s control panel If you want to redi...

Page 76: ...e line using the prefix you entered or accesses the outside line when Tel R is pressed a For MFC 1900 E and MFC 1905 Press Menu 0 6 For MFC 1910W E Press Menu 0 5 b Press a or b to choose PBX ISDN or Normal Press OK c Do one of the following If you chose ISDN or Normal go to step g If you chose PBX go to step d d Do one of the following If you want to change the current prefix number press 1 and g...

Page 77: ... will use the normal ring pattern If you turn the feature off your receive mode will remain on Manual To enable the machine to work with BT Call Sign 8 This feature works with your external phone a Press Menu 2 0 2 The screen displays the current setting b Press a or b to choose On or Off Press OK c Press Stop Exit Connecting an external TAD MFC 1900 E and MFC 1910W E only 8 You can connect an ext...

Page 78: ...nsmissions before they stop b Limit your speaking to 20 seconds For example After the beep leave a message Multi line connections PBX 8 We suggest you ask the company who installed your PBX to connect your machine If you have a multi line system we suggest you ask the installer to connect the unit to the last line on the system This prevents the machine being activated each time the system receive...

Page 79: ... picking up an extension telephone while the machine is trying to send a fax Such problems can easily be eliminated if you arrange modification of your extension wiring circuit such that extension devices are connected downstream of your machine in a master slave configuration see figure 2 In such a configuration this machine can always detect whether a telephone is in use so it will not attempt t...

Page 80: ...al handset 8 If your non Brother cordless telephone is connected to the telephone line cord see Connecting an external or extension telephone on page 72 and you typically carry the cordless handset elsewhere it is easier to answer calls during the Ring Delay If you let the machine answer first lift the cordless handset and then go to the machine so you can press Tel R to transfer the call to the c...

Page 81: ...canner glass After placing the document on the scanner glass close the document cover NOTE To use the scanner glass the ADF must be empty c For MFC models Use the dial pad to enter the number of copies you want up to 99 copies For DCP models Press a or b to enter the number of copies you want d Press Start to copy Making copies 9 ...

Page 82: ...s Press Menu and then press a or b to choose 2 Copy Press OK b Press a or b to choose 4 ID Copy Press OK c Press a or b to choose 4 2in1 1in1 Press OK Press a or b to choose 2in1 for double sided copy as a default Press OK and then press Stop Exit d For MFC models Press COPY e For MFC models Enter the number of copies you want For DCP models Press a or b to enter the number of copies you want f Fo...

Page 83: ...e 4 ID Copy Press OK c Press a or b to choose 4 2in1 1in1 Press OK Press a or b to choose 1in1 for one sided copy as a default Press OK and then press Stop Exit d For MFC models Press COPY e For MFC models Enter the number of copies you want For DCP models Press a or b to enter the number of copies you want f Place your identification card face down on the scanner glass g For MFC models DCP 1600E ...

Page 84: ...Making copies 77 9 Other copies 9 Make sure you are in COPY mode Use the Options Copy Options or 2 in 1 ID Copy Options key to quickly set the following copy settings only for the next copy ...

Page 85: ...hen press OK DCP models only Press a or b then press OK DCP 1610W E and DCP 1612W 9 Press a or b to choose Copy Options Press OK Press a or b then press OK Quality Auto Text Photo Receipt Stack Sort Stack Sort Brightness onnnn nonnn nnonn nnnon nnnno Contrast onnnn nonnn nnonn nnnon nnnno The factory settings are shown in Bold with an asterisk ...

Page 86: ...4 1 78 LGLiLTR 1 70 A4iA5 50 Custom 25 400 Auto 2 200 141 A5iA4 104 EXEiLTR Page Layout Off 1 in 1 2 in 1 P 2 in 1 L 4 in 1 P 4 in 1 L Press Menu selections Options MFC models 9 DCP 1600E and DCP 1602 E 9 Press a or b then press OK MFC models only Press a b d or c then press OK DCP models only Press a or b then press OK DCP 1610W E and DCP 1612W 9 Press a or b to choose Copy Options Press OK Press...

Page 87: ...ing Windows XP Windows Vista and Windows 7 Click Start All Programs Brother Brother Utilities and then click the drop down list and select your model name if not already selected Click SCAN in the left navigation bar and then click ControlCenter4 The ControlCenter4 application will open Windows 8 Click Brother Utilities and then click the drop down list and select your model name if not already se...

Page 88: ...How to scan to a computer 81 10 c Choose Advanced Mode and then click OK d Click File in the Scan tab ...

Page 89: ...ferred folder by clicking the Browse button When you select the SharePoint check box you can save the file to a SharePoint library by entering the address 4 You can choose a scanning resolution from the Resolution drop down list 5 You can choose the document size from the Document Size drop down list e Click Scan The machine starts the scanning process The folder where the scanned data is saved wi...

Page 90: ... press a or b to select No and then press OK f Press Start The machine starts the scanning process SCAN key settings 10 You can change your machine s SCAN key settings using ControlCenter4 a Do one of the following Windows XP Windows Vista and Windows 7 Click Start All Programs Brother Brother Utilities and then click the drop down list and select your model name if not already selected Click SCAN...

Page 91: ...down list 2 You can enter the file name you want to use for the document 3 You can save the file to the default folder or choose your preferred folder by clicking the Browse button 4 You can choose a scanning resolution from the Resolution drop down list 5 You can choose the document size from the Document Size drop down list e Click OK 1 2 4 5 3 ...

Page 92: ...therefore recommend the use of cartridges other than Brother Original cartridges with this machine or the refilling of empty cartridges with toner from other sources If damage is caused to the drum unit or other parts of this machine as a result of the use of toner or toner cartridges other than Brother Original products due to the incompatibility or lack of suitability of those products with this...

Page 93: ...d the used consumable according to local regulations keeping it separate from domestic waste If you have questions call your local waste disposal office For more information see Product Safety Guide The projected life for each of the toner cartridges is based on ISO IEC 19752 Frequency of replacement will vary depending on the complexity of printed pages percentage of coverage and type of media us...

Page 94: ...e paper tray The interface cables are securely connected to the machine and the computer If you did not solve your problem with the above checks identify your problem and then go to the page suggested below Telephone and Fax problems MFC models on page 90 Improving the print quality on page 92 If the machine is connected to a PC depending on the error a Popup application may appear on the PC Follo...

Page 95: ...ned from the ADF was too long Pull the jammed paper out of the ADF unit Drum End Soon Replace Drum It is time to replace the drum unit The drum unit counter was not reset when a new drum was installed Replace the drum unit or reset the drum unit counter when a new drum is installed See the instructions that are supplied with the new drum unit Out of Memory The machine s memory is full Fax sending ...

Page 96: ...match The paper in the tray is not the correct size Load the correct size of paper in the tray and set the size of paper to the tray Toner Low If the LCD shows Toner Low you can still print however the machine is telling you that the toner cartridge is near the end of its life Order a new Brother toner cartridge now so a replacement toner cartridge will be available when the LCD shows Replace Tone...

Page 97: ...ck the machine s power cord is connected correctly and the machine is turned on 2 Connect one end of the telephone line cord to the area labelled LINE and then connect the other end of the telephone line cord directly to a telephone wall socket If you can send and receive faxes when the telephone line is directly connected to the fax the problem may be unrelated to the machine Please contact your ...

Page 98: ... not to print the Transmission Verification report This product will print a Transmission Verification report Even if the Transmission Verification report is set to Off a report is printed when there is a communication error If the Journal Period is set to Off Fax Journal are not printed Can I cancel the fax job Press Stop Exit to cancel the fax or Menu 2 6 for MFC 1900E and MFC 1905 only Menu 2 7...

Page 99: ...lts check the following 1 The machine s environment Choose a location where the temperature remains between 10 C and 32 C and the humidity is between 20 to 80 without condensation 2 Acceptable paper is loaded in the paper tray See Acceptable paper on page 54 3 The paper is loaded correctly in the machine Turning the paper over may help paper loading become smoother Adjusting the guide may help pap...

Page 100: ...instructions included with the drum unit for replacing the drum unit or see the instructions printed on the box of the toner cartridge for replacing the toner cartridge 5 Clean the inside of the machine Cleaning the scanner glass Clean the white plastic surface 1 and scanner glass 2 ADF models only Clean the white bar 3 and the scanner glass strip 4 1 2 3 4 ...

Page 101: ... to left several times NOTE Be sure to return the tab to the home position a 5 If you do not printed pages may have a vertical stripe Clean the drum unit if black or white dots appear on printed pages Push down the lock lever and take the toner cartridge out of the drum unit 5 ...

Page 102: ...and other information 95 A Turn the drum unit gear by hand while looking at the surface of the drum roller 1 Wipe the surface of the drum gently with a dry cotton swab until the dust or glue on the surface comes off 1 ...

Page 103: ...ver settings Try changing the Print Settings in the Basic tab If the paper is curled or the toner is not fixed well on the paper you can adjust these settings in Improve Print Output Click Other Print Options in the Advanced tab ...

Page 104: ... the jammed document out c Close the ADF cover d Lift the document cover e Pull the jammed document out to the right f Insert a piece of stiff paper such as cardstock into the ADF to push any small paper scraps through If the document rips or tears be sure you remove all small paper scraps to prevent future jams g Close the document cover h Press Stop Exit ...

Page 105: ...revents paper jams a Turn the machine off b Wait at least 15 minutes for the product to cool down before you touch the internal parts of the product c Remove all paper loaded in the tray d Use both hands to slowly pull out the jammed paper e Open the scanner cover The pull arm 1 on the left side of the machine will lock Open the top cover f Slowly take out the drum unit and toner cartridge assembl...

Page 106: ...lock lever lifts automatically i Place the drum unit and toner cartridge assembly back in to the machine j Close the top cover After pulling the pull arm 1 on the left side of the machine down close the scanner cover using both hands k Load the paper back in to the tray Make sure that the paper is below the protruding section of the rear guide Slide the paper guides to fit the paper size Make sure...

Page 107: ...s Menu 0 2 to register your fax number telephone number and name Transferring faxes to your PCA You can transfer the faxes from your machine s memory to your PC a Make sure that you have installed MFL Pro Suite and then turn on PC FAX Receive on the PC For more information see Software and Network User s Guide Do one of the following Windows XP Windows Vista and Windows 7 Click Start All Programs ...

Page 108: ...ure to read the guidelines in the Product Safety Guide before cleaning the machine Clean the outside and inside of the machine regularly with a dry lint free cloth When you replace the toner cartridge or the drum unit make sure that you clean the inside of the machine If printed pages are stained with toner clean the inside of the machine with a dry lint free cloth WARNING DO NOT use flammable sub...

Page 109: ...graphic Laser Printer Memory Capacity 16 MB Power Source 220 240 V AC 50 60 Hz Power Consumption Average Peak 1 Approx 1 080 W Printing 1 Approx 380 W at 25 C Copying 1 Approx 380 W at 25 C Networked Standby 2 3 For DCP 1600E DCP 1602E Approx 0 8 W For MFC 1900E Approx 1 3 W Ready 1 Approx 40 W at 25 C Deep Sleep 1 Approx 0 8 W Approx 1 3 W Power Off 1 4 5 Approx 0 28 W ...

Page 110: ... 35 to 85 without condensation Interface USB Hi Speed USB 2 0 6 7 It is recommended you use a USB 2 0 cable Type A B that is no more than 2 metres long Support OS Windows Windows XP Home Windows XP Professional Windows XP Professional x64 Edition Windows Vista Windows 7 Windows 8 Windows 8 1 Windows Server 2003 Windows Server 2003 x64 Edition Windows Server 2008 Windows Server 2008 R2 Windows Serv...

Page 111: ...can also be connected to a computer that has a USB 1 1 interface 7 Third party USB ports are not supported 8 Approx cartridge yield is declared in accordance with ISO IEC 19752 9 Drum life is approximate and may vary by type of use Comsu mables Toner Cartridge Inbox For DCP 1602 DCP 1602E MFC 1900 MFC 1905 Approx 700 pages A4 or Letter page 8 For DCP 1600E MFC 1900E Approx 1 000 pages A4 or Letter...

Page 112: ...ht ADF 65 to 90 g m2 Scanner Glass Up to 2 0 kg Model DCP 1600E DCP 1602 E MFC 1900 E MFC 1905 Paper Input Paper Tray Paper Type Plain Paper Recycled Paper Paper Size A4 Letter Legal Folio A5 A5 Long Edge B5 Executive Width 148 to 216 mm Length 148 to 355 6 mm Paper Weight 65 to 105 g m2 Maximum Paper Capacity Up to 150 sheets of 80 g m2 Plain paper Paper Output Face Down Output Tray Up to 50 shee...

Page 113: ... Width Max 208 mm Greyscale 8 bit 256 levels Resolution Horizontal 8 dot mm Vertical Standard 3 85 line mm Fine 7 7 line mm Photo 7 7 line mm Superfine 15 4 line mm Speed Dial 99 stations Automatic Redial 3 times at 5 minute intervals Memory Transmission Up to 400 1 pages Out of Paper Reception Up to 400 1 pages Model DCP 1600E DCP 1602 E MFC 1900 E MFC 1905 Copy Width Max 210 mm Multiple Copies S...

Page 114: ...XP Windows Vista Windows 7 Windows 8 Windows 8 1 OS X v10 7 5 10 8 x 10 9 x 1 WIA Compliant Yes Windows XP Windows Vista Windows 7 Windows 8 Windows 8 1 ICA Compliant Yes OS X v10 7 5 10 8 x 10 9 x Colour Depth Colour 24 bit colour processing Input 24 bit colour processing Output Greyscale 8 bit colour processing Input 8 bit colour processing Output Resolution Up to 19 200 19 200 dpi interpolated ...

Page 115: ...C 50 60 Hz Power Consumption Average Peak 1 Approx 1 080 W Printing 1 Approx 390 W at 25 C Copying 1 Approx 390 W at 25 C Networked Standby 2 3 Approx 1 5 W Approx 2 4 W Ready 1 Approx 50 W at 25 C Deep Sleep 1 Approx 0 9W Approx 1 4 W Power Off 1 4 5 Approx 0 28 W Approx 0 3 W Dimensions DCP 1610W E and DCP 1612W MFC 1910W E Weights with consumables 7 2 kg 8 2 kg 340 mm 385 mm 255 mm 340 mm 385 m...

Page 116: ...Power Printing LWAd 6 6 B A Temperature Operating 10 to 32 C Storage 0 to 40 C Humidity Operating 20 to 80 without condensation Storage 35 to 85 without condensation Interface USB Hi Speed USB 2 0 6 7 It is recommended you use a USB 2 0 cable Type A B that is no more than 2 metres long Wireless LAN 8 IEEE 802 11b g n Infrastructure Mode Ad hoc Mode Support OS Windows Windows XP Home Windows XP Pro...

Page 117: ... to 90 g m2 Scanner Glass Up to 2 0 kg Model DCP 1610W E DCP 1612W MFC 1910W E Paper Input Paper Tray Paper Type Plain Paper Recycled Paper Paper Size A4 Letter Legal Folio A5 A5 Long Edge B5 Executive Width 148 to 216 mm Length 148 to 355 6 mm Paper Weight 65 to 105 g m2 Maximum Paper Capacity Up to 150 sheets of 80 g m2 Plain paper Paper Output Face Down Output Tray Up to 50 sheets of 80 g m2 Pl...

Page 118: ...Printing Width Max 208 mm Greyscale 8 bit 256 levels Resolution Horizontal 8 dot mm Vertical Standard 3 85 line mm Fine 7 7 line mm Photo 7 7 line mm Superfine 15 4 line mm Speed Dial 99 stations Automatic Redial 3 times at 5 minute intervals Memory Transmission Up to 400 1 pages Out of Paper Reception Up to 400 1 pages Model DCP 1610W E DCP 1612W MFC 1910W E Copy Width Max 210 mm Multiple Copies ...

Page 119: ...Windows 7 Windows 8 Windows 8 1 OS X v10 7 5 10 8 x 10 9 x 1 WIA Compliant Yes Windows XP Windows Vista Windows 7 Windows 8 Windows 8 1 ICA Compliant Yes OS X v10 7 5 10 8 x 10 9 x Colour Depth Colour 24 bit colour processing Input 24 bit colour processing Output Greyscale 8 bit colour processing Input 8 bit colour processing Output Resolution Up to 19 200 19 200 dpi interpolated 2 Up to 600 1200 ...

Page 120: ...E LAN You can connect your machine to a network for Network Printing Network Scanning PC Fax Send 1 PC Fax Receive Windows only 1 and Remote Setup 1 2 Also included is Brother BRAdmin Light 3 4 Network Management software Protocols IPv4 ARP RARP BOOTP DHCP APIPA Auto IP WINS NetBIOS name resolution DNS resolver mDNS LLMNR responder LPR LPD Custom Raw Port Port 9100 IPP FTP Server SNMPv1 v2c HTTP S...

Page 121: ... in 1 ID Copy 5 2 in 1 ID Copy Copy Options key 7 Copy Options key 7 Cordless telephone non Brother 73 D Deep Sleep mode 51 Dialling manual 63 Speed Dial 63 using the Search key 63 Dimensions 103 108 Document how to load 55 jam 97 Drum unit 85 cleaning 94 E Error messages on LCD 88 Extension telephone using 72 External telephone connecting 72 F FAX PC FAX Macintosh See Software and Network User s ...

Page 122: ...107 112 specifications 107 112 Printing See Software and Network User s Guide Programming your machine 8 39 Q Quality printing 92 Quick dial broadcasting 58 Speed Dial changing 62 setting up 62 using 63 R Register your product i Remote setup See Software and Network User s Guide Resolution copy 106 111 fax 106 111 print 107 112 scan 107 112 Ring delay setting 60 S Scan a document to a computer 80 ...

Page 123: ...ng 49 Toner Setting Continue Mode 51 Troubleshooting 90 document jam 97 error and maintenance messages on LCD 88 paper jam 98 print quality 92 Telephone and Fax 90 other problems 91 U Utilities i W Weights 103 108 WiFi key 6 7 Windows See Software and Network User s Guide Wireless 109 Wireless Network See Software and Network User s Guide ...

Page 124: ... Visit us on the World Wide Web http www brother com These machines are approved for use in the country of purchase only Local Brother companies or their dealers will only support machines purchased in their own countries ...

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